Public Storage Self-Storage Units at 814 Knights Cross Drive, San Antonio, TX

Joaquin best customer service ever and great quality lots of patience thank you !!!

Joaquin was a really good help. Very informative and helped us find what worked for our need for storage

Joaquin is amazing! Really made the process effortless. Positive experience all the way around.

Joaquin was great, and super helpful.

Joaquin provided great service and info on his storage facility. Looking for a unit to store my holiday decorations.

Joaquin was very friendly and helpful!

Joaquin was super helpful and informative!

Joaquin- is Great !! Takes care of his customers with personal attention and has such a cheerful personality . Best storage guy ever!!!

MOLD EVERYWHERE !! I stored my belongings at Public Storage and not even two months in, I was shocked to find everything covered in mold. Unfortunately, my insurance claim was denied because I couldn’t prove there was water damage, despite the clear signs of moisture that caused mold on every item. The facility and the insurance provider have refused to take any responsibility, leaving me with $8,000 in damages. I also reached out to their dispute email with no response, and every time I tried to contact support through their online chat, there was never an available agent. The only solution offered by the manager was to store our belongings in a different unit. By the way, a whole portion of the first floor is covered in mold. I would strongly advise against using this facility if you value your possessions, as they don't appear to offer any support or accountability when their units fail to protect your property.

I love the sizes offered, the climate control, and cleanliness of the facility. My only complaint is there are no restrooms (that I've found) and office is always closed.

Gabby has been a great help today with getting our unit set up! We’re still in the process of moving so it helps that it’s not adding to our stress.

Morgana went above and beyond!!! Absolutely amazing 💯 thank you so much!!!

Excellent customer service. Has helped me at an unmanned nearby location.

Joaquin, Excellent Customer Service !!!

Joaquin is a alsome guy got good prices will send everybody

Joaquin helped myself and wife find the right size storage unit and he did a great job! We cant thank him enough and anyone we hear thats looking for storage in that area we will definitely send to Joaquin. Thank you, Joaquin. Ken & Tammy

Alex was exremely helpful. Much appreciated!

Joaquin is awesome and extremely helpful. We have several units in this facility. It's new, very clean, easy to navigate, and there are always available carts. My one issue is that while we were informed that it is kept in the range of the industry's climate control standard, it is miserably hot in there. Stuffy and humid as well. If you have work to do in there (organizing, moving things around, moving in or out, etc) take PLENTY of water. (There is a water fountain, but having ice-cold water in an insulated container is helpful.) We do plan to put an indoor thermometer to keep tabs on the temperature in there. I *highly* recommend putting silica gel packs in your fabric items/furniture, and include a damp rid bucket. I worry about our more delicate items in the long term. Otherwise, we do like the facility and love how helpful Joaquin is!

Joaquin was super friendly, informative, and made the process of getting a storage unit a complete breeze!!! These are brand new units and climate control. We are so glad we locked down a unit!!! And are also getting my parents to switch to this unit as well.

Just moved to San Antonio and needed a storage unit, Public Storage has Great prices and very friendly and helpful

Opened an account/secured storage at the new Knights Cross location. Joaquin was amazing to work with! So helpful. If I could give 6 stars I would! ⭐️

This place exceeded my expectations. From the online reservation, location, price and management. Everything has been excellent from start to finish. The place is extremely clean, spacious and well lit. They have carts and a hand truck too. The manager Joaquin was so helpful and knowledgeable. Thank you Joaquin!

Joaquin great guy

Brand new, safe, and great location in Stone Oak.

Great place! Very safe and secure and staff is amazing. 10 out 10 experience all the way around!

Joaquin provided excellent service and was very helpful and friendly! Facilities are clean and cool.

Joaqui was very knowledgeable and kind in settling up my unit. WRECK’em Red Raiders!

Opened an account/secured storage at the new Knights Cross location. Derek was amazing to work with! So helpful. Kudos to having representatives like Derek!

🔥I grab my new storage unit ✅✅here you going to meet Joaquin! What a down to earth guy! Very good vibes👍Super helpfull super, respectfull and you can feel he wants to make your experience 5 star.🔥🔥Well he did he actually deserves 11 chocolates out of 10😂 the place is new and beautifull.✅Super Recommended✅✅✅✅ ⚡️⚡️⚡️⚡️🥰