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Address

9529 Fredericksburg Road
San Antonio, TX 78240

Phone

210-429-9153

210-429-9153

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

210-429-9153

210-429-9153

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
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    4'x4'
    Online only price
    $ 18/mo
    Online only price
    Half Price Sale
    Small 4'x4'
    • Outside unit
    • 24 Hour access
    $ 18/mo $36
    Online only price
    Half Price Sale

    No Obligation

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    4'x4'
    Online only price
    $ 22/mo
    Online only price
    Half Price Sale
    Small 4'x4'
    • Outside unit
    • 24 Hour access
    $ 22/mo $44
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
    Online only price
    $ 29/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 29/mo $58
    Online only price
    Half Price Sale

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    10'x10'
    Online only price
    $ 53/mo
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    Half Price Sale
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 53/mo $106
    Online only price
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    10'x10'
    Online only price
    $ 54/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 54/mo $108
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 74/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 74/mo $148
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 84/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Inside unit
    • 1st Floor
    $ 84/mo $168
    Online only price
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  • Save Impression

    10'x20'
    Online only price
    $ 88/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 88/mo $176
    Online only price
    Half Price Sale

    No Obligation

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    10'x30'
    Online only price
    $ 125/mo
    Online only price
    Half Price Sale
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 125/mo $250
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Northwest San Antonio Storage Units Near I-10

Storage units in the Leon Valley community of northwest San Antonio are located at Cinnamon Creek Drive just west of I-10. Indoor storage units and outdoor storage units with drive-up access are on-site in a wide range of useful sizes from small lockers up to extra-large 10x30 storage units. Just look for our Public Storage Orange rollup doors for self storage close to USAA Corporate Office and University of Texas Health Science Center.

Small Northwest San Antonio Storage Units

University of Texas Health Science Center students living in tight quarters can grab a cheap storage locker close to campus to free up some much-needed elbow room.
Robert F. McDermott Elementary School families and neighbors looking to declutter can store all-ages recreational gear in a 5x10 storage unit. Behind the athletic equipment, bike storage, fishing tackle, horse tack, and picnic supplies pack in rarely used items like holiday decorations and off-season garments.

Medium Northwest San Antonio Storage Units

Sharing a place at Silver Creek Apartments, the Frederick Apartment Homes or another place nearby? Store duplicate furniture in a 10x10 storage unit. Three rooms worth of couches, loveseats, coffee tables and dining sets can be packed away with boxes and extra kitchen equipment until you need them again. Small businesses along Fredericksburg Road running out of room can clear out workspace or tidy customer-service areas with one of these versatile storage rentals.

Large Northwest San Antonio Storage Units

An outdoor 10x15 storage unit is ideal for long kayaks, standup paddleboards, and canoes or other large items. Drive-up access makes loading and unloading so much easier for frequent paddles along the San Antonio River. These hefty storage rentals can hold four rooms of belongings if you are changing apartments or undertaking a small remodeling project.
Homeowners around Health Careers High School planning a renovation can store five rooms of furnishings in a 10x20 storage unit. If you are just moving to northwest San Antonio or are between residences, store the contents of a three-bedroom house in one of these large storage rentals while you look for your new home.
Northwest San Antonio Public Storage has cheap indoor and outdoor storage solutions to meet your residential and commercial needs.
If you still haven't found the self storage you are looking for, we have plenty more storage units nearby on Fredericksburg Road and Vance Jackson Road.
At this San Antonio Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 10x10 storage units
  • 10x15 storage unit
  • 10x20 storage units
  • 10x25 storage units
  • 10x30 storage units
  • Indoor storage
  • Outdoor storage
  • Drive-up access
  • Electronic keypad entry
  • Online payments

    Directions

    Directions from the North: From I‑10 exit Huebner Road and turn right. Turn left onto Fredericksburg Road/ U.S. 97 to arrive at Public Storage.
    Directions from the South: From I‑410 head north and exit Fredericksburg Road/ U.S. 97 and turn left to arrive at Public Storage.
    Directions from the East: From U.S. Highway 281 head south to I‑410 and head west. Take I‑10 north and exit at Wurzbach Road. Turn right on Wurzbach, right on Bluemel Road and follow Bluemel Road to Fredericksburg Road/ U.S. 97. Turn right on Fredericksburg Road to arrive at Public Storage.
    Directions from the West: From TX‑16/ Bandera Road take Prue Road to Fredericksburg Road/ U.S. 97 and turn right to arrive at Public Storage.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 400)

February 22, 2024
Google Public Storage Yonaiker Perez
I came to the property its very clean and Mary Ann is great service .
February 22, 2024
Google Public Storage Hugo Nunez
Mary Ann is a great lady great service,,I now have several units with her at public storage...Thanks !!
February 22, 2024
Google Public Storage Orien Curry
From the day I moved my stuff in, Ms. Maryann has been a joy! She is fun to chat with and extremely nice and such a good spirit. The last storage unit from my last move was a U-Haul storage and they were rude, Im glad I chose this location.
February 22, 2024
Google Public Storage Fernando Castellon
Mary Ann has always given great service:)))
February 6, 2024
Google Public Storage Agustin Olmedo
Hours posted are incorrect. Arrived at 7pm and office is closed.
February 6, 2024
Google Public Storage Pedrito Galves
Mary Ann Was So Helpfull with my transferring my unit and explaining everything ver y therally thank you !
January 21, 2024
Google Public Storage Matthew Franks
December 31, 2023
Google Public Storage Diana Laplow
December 29, 2023
Google Public Storage Jason Villarreal
Mary Ann was a great help and I would recommend this property
December 16, 2023
Google Public Storage Matt P.
AVOID THIS PLACE! Rented a unit from here, was given unit A508. Problem is, the A building only goes up to around 148 or so. There is no, as far as we can tell, unit 508 under any letter. Attempts to contact the facility fall flat, with them only returning calls after several days. And good luck finding anyone in the office, even during posted business hours. Honestly, go to the other location down the road, they're MUCH better.
December 14, 2023
Google Public Storage Selma Ramirez
Today I went in to the public storage and met up with manager Mary Ann she is very professional informative !
November 29, 2023
Google Public Storage Jesus rodriguez
Mary Ann gave me excellant service today !!
November 15, 2023
Google Public Storage Sherri Bryant
Mary Ann gave us fabulous service for the perfect storage unit! Thank You:))
October 16, 2023
Google Public Storage Adelita Cisneros
October 12, 2023
Google Public Storage Abraham Ramirez
Mary Ann is very helpfull !
October 12, 2023
Google Public Storage Nancy Vargas
When we walked in to rent a storage and Mary Ann greeted us and really helped me get the right storage size.
October 6, 2023
Google Public Storage Nani
The lady Mary Ann was very helpful renting our storage unit :))
September 26, 2023
Google Public Storage Dion Adams
September 8, 2023
Google Public Storage Maria Asumu maye
Mary Ann help me this morning--great customer service with a smile!
September 8, 2023
Google Public Storage Diana Shrubshall
Maryy Ann is very kind and helpfull.
September 6, 2023
Google Public Storage Edgar Casas
As a first time costumer I was greeted as soon as I walked at the door by Mary Ann. Wonderful costumer service and absolutely loved her charisma. I definitely recommend to come in and book with her.
August 30, 2023
Google Public Storage Joann Freeman
Mary Ann was very helpful & great customer service,very friendly:))
August 30, 2023
Google Public Storage Bertie Esquivel-Juarez
Mary Ann was awesome in helping me with my storage unit. Thank you Mary Ann
August 29, 2023
Google Public Storage Billy
Mary Ann gave me the great price that I was looking for.Great cust service also !
August 29, 2023
Google Public Storage CC
Maryann was a pleasure to work with. She explained my contact very thoroughly and advised me to download the app for quick access to the gate. I appreciate her for taking the extra step to help me. Thank you Maryann 🙂
August 29, 2023
Google Public Storage Candice Wilson
Mary Ann was awesome & quick service today,, Thank you !
August 26, 2023
Google Public Storage Jonathan
Mary Ann was a great help! Thank you so much.
August 23, 2023
Google Public Storage Stephen Teal
Pretty good experience! The place was really clean and secure. Also, Mary Ann was really nice and helpful with any questions we had. Overall, it was a pretty good experience. I recommend this storage 100%!!
August 23, 2023
Google Public Storage Samuel Jimenez
Great service! Super friendly employee Mary Ann took care of all my questions and had me out the door with new storage in less than 15 min!
August 17, 2023
Google Public Storage Amanda Asiain
Mary Ann is a very nice lady,,and she is very friendly-great customer service !!
August 17, 2023
Google Public Storage Elsa Bolio
The manager Mary Ann is very informative and very helpfull .very pleased with the service she has provided. !!
August 16, 2023
Google Public Storage Kassandra Lopez
Mary Ann was very helpful and didn't let me walk away without resolving my issues. Fyi kiosks suck. Thank you Mary Ann!
August 12, 2023
Google Public Storage Connie Mallory
Mary Ann is very helpful & polite and extremely acomading !
August 11, 2023
Google Public Storage XingYu Ma
Mary Ann gave么great service good attitutude and transferred my space in no time what so ever !
August 9, 2023
Google Public Storage Sarah Marlin
Mary Ann has been a life saver she has accomadet in every aspect ,,thank you !!
August 4, 2023
Google Public Storage Ardeshir Ahwaz
Mary Ann has always given me very good customer service !
July 27, 2023
Google Public Storage Mark Schulze
Mary Ann gave me great service and very friendly…
July 27, 2023
Google Public Storage Rosalinda Terrasas
Mary Ann gave me good service and also comunícate everything in. Spanish very well !
July 26, 2023
Google Public Storage John Peeples
Mary Ann has given me the greatest customer service experience today!!!
July 26, 2023
Google Public Storage Ollieray Mendes
July 21, 2023
Google Public Storage Joshua Lizama
Super fast an easy Mary was soo playful an funny
July 21, 2023
Google Public Storage ariana alderete
Mary Ann was amazing! Very attentive and fast with our service!
July 7, 2023
Google Public Storage Saul gonzales
Mary Ann gave me great cust service today !!
June 4, 2023
Google Public Storage Yvonne Gina Ramirez
All my furniture was ruined…because I moved out of state I hadn’t been there in a few months But rats had got into my furniture my mattresses were torn my couches the boxes I had in there. I basically paid for my stuff to get ruined
April 13, 2023
Google Public Storage Valene Chavez
March 8, 2023
Google Public Storage babyy briii
Liz is the best.
February 16, 2023
Google Public Storage Robert Bardsley
I cannot say this LOUD enough. DO NOT STORE YOUR BELONGINGS AT THIS LOCATION!!!! It will be destroyed by their RAT infestation! Not kidding. I'm not talking about a few rats I'm talking hundreds if not THOUSANDS! The management and corporate are very aware of this problem and are doing very little about it. The rats literally chewed the components out of my washing machine, dryer, and a brand new refrigerator. They Devoured every thing I had in there in 9 months. Their insurance they force you to buy only pays $200 dollars for damages. If you don't care about your belongings then by all means use this facility. Just remember you were warned ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️
February 11, 2023
Google Public Storage Benjamin Martinez
Zuri was extremely helpful, and knowledgeable. She showed me where my storage unit was and let me know everything i needed to know.
February 7, 2023
Google Public Storage JC FYE
Allison was such a great help from the moment I walked in til the end of the setup! I highly recommend a manager like her everywhere with her patience and expertise
February 7, 2023
Google Public Storage Matthew Kramer
I would like to share a great story about my experience here. I booked a unit, last minute, about an hour before the facility was set to close. Considering that the website said to allow at least 30 minutes of time prior to close to get a unit and I was very close by, I decided to come. When I got there however, the office was actually closed and locked. I called customer support and when they got back on the line they informed me that the office would not reopen until tomorrow, due to some low staff issues. I was a little bit annoyed, but just as I was about to drive away, and employee, who ends up being the manager, pulls in and parks. At this time it is just 3 minutes until 6:00 p.m. when the store closes. I asked her if maybe she would still be able to help me out even though the store was about to close. Without hesitation, she said of course. She quickly unlocked the door invited me inside, and began to work. Although she explained that she had to move fast because she had to pick up her child from daycare. She moved quickly, but never once seemed bothered or annoyed by staying late or possibly getting some dirty looks or snide comments at the daycare (anyone who is a parent knows exactly what that is like), even when I asked a few questions. I paid with cash, and she made change. Practically speaking, I have not been treated this well by an employee of any store in quite some time. It is absolutely rare to find, in this day and age, and person who not just cares about the customer but is willing to show that they do. Her name is Allison, and she was wonderful!
January 24, 2023
Google Public Storage Matt T
Allison did a great job in assisting me with a space. She’s very knowledgeable and informative in what she explains. Would def recommend.
January 24, 2023
Google Public Storage Mark Colon
I purchased a auction through public storage had a great experience with the manager she was really informative about the rules of the auctions very knowledgeable in. I wish we had more managers out there like Allison and she is a great person With a good attitude. Thank you public storage!!
January 24, 2023
Google Public Storage Franklin Pupo
La mejor atencion
January 9, 2023
Google Public Storage Jade Olguin
Great service ! First time purchasing a storage and jil helped me and it was quick and efficient, she answered all my questions. Very nice to be in and out considering what most people use storages for.
December 11, 2022
Google Public Storage Frances Rocha
Cheri is very cooperative and communicates well
December 11, 2022
Google Public Storage MGN Ent
The customer service was above and beyond thank you so much
December 8, 2022
Google Public Storage Matthew Curry
Allison was extremely helpful and informative. I would recommend her store to any and everyone that will need a storage unit.
December 7, 2022
Google Public Storage Irma Perez
Allison was very helpful. She answered all my questions
December 7, 2022
Google Public Storage Jahleel Baker
Allison was very accommodating and friendly she made sure I was well informed and welcome
December 2, 2022
Google Public Storage Brandi
Allison is the sweetest thing ever! She was super helpful when I was having troubles with my payment issues and still smiling when I was finally able to come in to the office. I highly recommend this location!
December 1, 2022
Google Public Storage Antonio Ramos
Super
November 30, 2022
Google Public Storage Margaret Cruz
Allison went beyond what she should do to accommodate my needs. I will recommend her and this storage unit
November 26, 2022
Google Public Storage AllSweetnessMe
Allison has been amazing! Since the first phone call to the signing of my agreement, she was extremely knowledgeable, friendly and accommodating. She is the reason I decided to rent a space from Public Storage. Thanks, Allison!
November 23, 2022
Google Public Storage Hannah Delagarza
Allison is great an was super helpful at this location!
November 11, 2022
Google Public Storage JoAnna Blue
Allison was a great help renting today. She stayed late to help us get set up and was so friendly throughout the whole process. This is the type of customer service that I wish I could get everywhere!
November 3, 2022
Google Public Storage Andres Lara
Thank you so much Allison for doing great customer service well done am very impress and how you work in this company and making me feel comfortable in were am putting my stuff in this location!
October 27, 2022
Google Public Storage Rolando Hernandez
Allison, the property manager was very kind and informative!
October 24, 2022
Google Public Storage Larry Thompson
Allison is very personable. Goes above and beyond. Great customer service. Give her a raise.
October 14, 2022
Google Public Storage Javi Valdez
Great customer service very helpful and informative about her property and the cleaningnes of my unit was on point i had have zero issues since i moved in. And everytime i have an issue i always get the answers i need and always get a call back of property manager if she's not on office And planning to stay a few months.
October 14, 2022
Google Public Storage Michelle Luu
Allison is so amazing! She calls back to answer my questions, her personality is so passionate and she goes above and beyond even calling me back after hours to get things situated. She resolved all my issues. You are a gem Allison! Thank you!
October 14, 2022
Google Public Storage MaryAnn
Had a great experience here at Public Storage, Allison made my visit very comfortable and fast. Great customer service and great personality. Keep up the good work Allison
October 12, 2022
Google Public Storage Cris Hyde
October 8, 2022
Google Public Storage Brandi Carlin
We are relocating back to Houston from San Antonio and so we rented a storage space online. When I went in person Allison was very helpful, explained everything to me thoroughly, helped me navigate the app, and was super friendly. She has excellent customer service skills.
October 8, 2022
Google Public Storage Jc Reed
Allison was very helpful with my transaction!!
October 7, 2022
Google Public Storage GMoney Business
Allison was very friendly. Good customer service
October 7, 2022
Google Public Storage Kendall 1
Allison is a walking W. Got me what i needed, nice, friendly, and is literally the best. If you are looking for a clean storage at the best price in town this is the place to be.
October 1, 2022
Google Public Storage Jacob Rodriguez
September 22, 2022
Google Public Storage Cynthia Ybarra
Allison is very helpful and has always meet all my needs. She has great customer service skills and I would recommend anyone to this facility! Thank you very much and my time here has been a great experience!
September 21, 2022
Google Public Storage Juju b
Amazing service! Allison helped me find a storage quick and easy. Thank you!
September 8, 2022
Google Public Storage BETHAN777 Harris
September 2, 2022
Google Public Storage Heike Butler
Allison did a great. Great customer service and very professional. She helped me through the process of renting and helped my rental go smoothly.
August 28, 2022
Google Public Storage Bonnie Guerrero
This was my first time renting a storage facility, but thanks to Allison I felt confident in my choice. She made sure to take care of me and walk me through every step of the way. I'll never rent storage anywhere else.
August 26, 2022
Google Public Storage Jazlyn Rodriguez
Allison was very helpful during my move! Thank you :)
August 9, 2022
Google Public Storage RACHEL DE OCA
Allison was awesome! Very professional she seemed very happy to assist me.
August 5, 2022
Google Public Storage Tina Ulbrich
Allison was absolutely AMAZING! She went above and beyond to make sure that everything was perfect! Can’t thank her enough!!!
July 31, 2022
Google Public Storage laguirre8892
My daughter has her things stored here. We helped her move her things out a few days ago. And a lot of her things were ruined. From rats/mice, and maybe weather conditions. I know her storage was not a climate control but some furniture looked like it had been damaged by water. We ended up throwing away half of her belongings.
July 31, 2022
Google Public Storage David Garza
Monie is the best!
July 30, 2022
Google Public Storage Rita Faithful
Monie was awesome! A great help!
July 24, 2022
Google Public Storage Jayna Janae
Micheal was a big help! I bought a storage that was too small and he help me with a upgrade with no hassle! Definitely should come here
July 23, 2022
Google Public Storage Timothy Macatangay
Michael was awesome and courteous, made the process of signing up for storage very smooth. He definitely deserves a bonus and a raise!
July 20, 2022
Google Public Storage Brandon Stilling
Thanks for storage room I'm going to these next
July 12, 2022
Google Public Storage Victoria Aguirre
I give this place 4 star only for Michael who actually works at the one a little further down. Not only did he help us get into our storage unit he walked in 106 degree heat weather from his store to ours bc he was tight on gas. He went above n beyond to help us. He definitely deserve some kind of raise!! Thanks Michale
July 3, 2022
Google Public Storage Cassie Sterrett
Maryann & Michael did such an amazing job getting me a unit best customer services I received a wonderful welcome to Texas
July 2, 2022
Google Public Storage Kyree Kayoshi
June 15, 2022
Google Public Storage mark keener
June 8, 2022
Google Public Storage Frank Villarreal
Nice girl, nice property
May 25, 2022
Google Public Storage JANA HARRIS
Didn't go there
May 11, 2022
Google Public Storage Jayde Dunn
For Julie Very helpful and help me logged into my account, there should be more helpers like her💕💕
April 1, 2022
Google Public Storage Joseph Casanova
Just needed to say WOW! I was stressed before I arrived to the location from all my moving and driving, but after meeting Julie R. my mind was at ease! She had EVERYTHING completely taken care of and thoroughly informed me of everything I needed to know before I could think of anything else to ask! All bases covered, I felt really good moving my property into this public storage and if you’re reading this, don’t hesitate, Julie WILL take care of you too!
March 9, 2022
Google Public Storage Alexus Hodges
March 5, 2022
Google Public Storage Corey Wade
Julie was very sweet, helped me quickly and working to reverse my late fee since I've never requested one to be waived in these years I've been here. Update: I posted the above 4 months ago and today Julie continues to be a great help! I've been a long time customer and with so much increasing while income doesn't she kindly and patiently works with me and makes my business feel appreciated.
March 4, 2022
Google Public Storage Arnold Farias
Excellent Service, Julie was real helpful.
February 27, 2022
Google Public Storage Jacob Dorman
Julie was extremely helpful.
February 19, 2022
Google Public Storage Ashley David
February 1, 2022
Google Public Storage Adam Albino
January 22, 2022
Google Public Storage Daniel Martinez
January 21, 2022
Google Public Storage Alfredo Herrera
For julie I bought AUCTION unit and needed some more time as I work a lot and have a baby at home, Julie was very helpful and understanding of my situation. She helped me get into a unit that is conveniently close to the unit I bought with a promotion. She went above and beyond to help me out. Great service here. Thank you.
January 17, 2022
Google Public Storage Kayla Hayley
January 6, 2022
Google Public Storage Mary jane Bernal
January 4, 2022
Google Public Storage Himmy
December 21, 2021
Google Public Storage Yvonne Rios
Julie, was extremely helpful concerning my Storage fee. She gave me excellent service With a smile.
December 17, 2021
Google Public Storage Roc Boy
Julie customer service was awesome very helpful and patient ... Even took time out to make sure my unit was swept and clean before storing... Thanks Julie
December 4, 2021
Google Public Storage Destiny-Eve Martinez
Needed to move some things out of my house and Julie provided amazing service, thank you so much!
December 3, 2021
Google Public Storage Joanna Dominguez
Today I received a call from Julie, manager of the Public Storage on Fredericksburg. I absolutely forgot to make my payment, but I’m glad she took her time and effort to call. She was understanding on my late payment and did everything in her power to help me. Definitely will keep doing business with them. Thank you for the courtesy call and your friendly service.
November 29, 2021
Public Storage Evelyn Dailey
How do I call the manager/staff at the desk?? I keep getting a robot that wants to access my account.
November 6, 2021
Google Public Storage Patricia Young
Julie at the Public Storage on Fredericksburg across the street from USAA made my first storage experience smooth and easy. Thank you Julie.
October 20, 2021
Google Public Storage Misty Ann Aguilar
September 15, 2021
Google Public Storage rafael villarreal
It's a three for the complex but for staff members and all that I have spoke with they get the five star rating and today help come from MRS ANNA... SHE WAS PROmpT CITRUS AND FRIENDLY. .. NEED MY ISSUES SOvlED AND SHE HAS ASSURED ME THEY WILL. BE.. THANK YOU ANNA.. ...
September 10, 2021
Google Public Storage Dontrell Brown
Anna Garcia was very helpful in my decision making on which unit I would need,Thanks
September 9, 2021
Google Public Storage Majid Shakoor
Julie was awesome very good experience
September 9, 2021
Google Public Storage Armando Ramos
Great customer service
September 8, 2021
Google Public Storage MrJnx713
Anna was great and very professional
August 27, 2021
Google Public Storage vanessa Trevino
I was a renter for about a year. Never had any issues with them. They always understood when my payment were late. Never really hassled me which I can say is great feeling. Just keep a good communication with them.Thank you for letting me occupy at you storage.
August 15, 2021
Google Public Storage Petra SR
If i could give 11 stars I would!!! Julie was fast, friendly ams professional!!!
July 18, 2021
Google Public Storage manshur ahmed
Excellent service from JULIE RAMOS. Such a great hospitality and a warm welcome. All questions will be answered with a smiling face, very very helpful. Very informative person. I will definitely come back.
July 16, 2021
Google Public Storage mo mo
Easy access. Gated. Clean. Great staff. Thank You JULIE for all your help at the office.
July 15, 2021
Google Public Storage Amber Hernandez
I had a great experience renting from Julie! She was friendly and made the renting process so quick and easy!
July 11, 2021
Google Public Storage Audrey Pineda
Julie was so sweet and helpful!!! I was able to get a storage fast and easy. She even drove me out to see a locker!! Thanks for being to kind and helpful during these crazy times!
June 28, 2021
Google Public Storage Francisco Cuellar
Julie very good customer service answer all my questions recommended
June 27, 2021
Google Public Storage Kendra Muniz
Julie was very helpful & nice she helped me download the app she has great customer service
June 27, 2021
Google Public Storage TINA MOORE
Julie was awesome.. helped out great..
May 24, 2021
Google Public Storage Esmeralda Mercado
Great help, thanks Julie ☺️. I have been with this unit for over a year and she helped me get a discount because my rental went up. She was a great help, called me back to let me know that I will pay less next month. I haven’t had any problems, love it here.
May 13, 2021
Google Public Storage Andrew Castillo
Easy move in, and friendly staff Thank you Julie.
May 9, 2021
Google Public Storage Sandy Lozano
Have had my storage unit here for an year and 6 months. Due to Covid I was stuck in Nevada and unable to come home. The staff at this public storage has been very helpful with information and ensuring me that my belongings are safe! I'm very content and satisfied with this particular Public Storage that treat you like family. I definitely recommend this facility!
April 13, 2021
Google Public Storage James Varas
Theresa has been awesome the day I moved in and has always been a great help. The facilities are well maintained and she has always been helpful with any problem. I would also like to mention Clarissa was excellent at helping me find a unit today. I have 8 storage spaces and needed help finding smaller units. She immediately searched and found exactly what I was looking for. Thanks again.
March 25, 2021
Google Public Storage Adrian jesus Alvarez ramos
Amazing ,friendly,chep price
March 24, 2021
Google Public Storage angel Elizondo
Nice looking storage shifty road
March 16, 2021
Google Public Storage Abduladir Hafiz
March 14, 2021
Google Public Storage hayley gibbens
great place to store your belongings
March 11, 2021
Google Public Storage Christal Stephens
Theresa, was very helpful and nice. ❤
February 21, 2021
Google Public Storage Carlos Garcia
February 17, 2021
Google Public Storage Julian Mann
February 10, 2021
Google Public Storage JESSE DAVILA JR
February 2, 2021
Google Public Storage Matthew Choma
We have had a unit here since April that we just closed out today. From start to finish, Theresa in the office was amazing in every way. We had a really great experience keeping our items here. The property was generally clean and well kept, the staff responsive. I would rent here again!
February 1, 2021
Google Public Storage Terry
Theresa is always so friendly and sweet. She keeps up with the property making sure it’s clean. Thanks Theresa for making the vacate so smooth and checked in with me to make sure I was good and if I needed anything else. Will definitely rent here again.
January 22, 2021
Google Public Storage Debra Lash
Friendly staff but the storage units are on a steep grade, hard to load and unload because you are always off balance!
January 16, 2021
Google Public Storage Cristian Owers
Front desk is almost never there, says they will be right back and then disappears for 15min. Poor customer service AND they try to get you to pay for their insurance. Don't fall for it
January 14, 2021
Google Public Storage Amber F
Went the other day to make a payment for my unit that I have at another location. Theresa was so helpful and sweet in finding my account.
December 27, 2020
Google Public Storage Fabiola Cleto
December 8, 2020
Google Public Storage Dawn Anderson
The Public Storage units on Fredericksburg Rd next to Valero gas station are the worst storage units ever. First let me say we had a mouse from the storage unit make his way into one of our boxes and ended up in our new house. That was not fun at all to get rid of! Then the next problem was trying to get a refund for a 2nd unit we never even needed, never used, never touched....but had to purchase up front in case we needed it during our initial unloading. Turned out our initial unit is all we needed buy it took me 2 weeks and multiple phone calls to get the refund on that 2nd unit and still ended up not getting $25.00 back from it bc no matter what everyone has to pay a set up fee. This place is a total ripoff!! The best of the worst was trying to drive through this place, there are NO even driveways through the entire place. Totally full of bumps and hills throughout! Horrible experience!! They also provide a dumpster for you to clean up your units when you move out (you know to help get your deposit back) but oh no, wait.....they lock it shut so no one can use it!!! And then keep your deposit!! Don’t even bother with this place!
December 8, 2020
Google Public Storage Theresa
Theresa is so patient and sweet. She tells everyone hi when she is on property.
November 24, 2020
Google Public Storage Jay
Theresa is sweet and professional. Thank you for helping us out find right size unit. Thank you for making sure we found the unit since we got lost on property last week.
November 24, 2020
Google Public Storage Bikergirl120 Rider
October 30, 2020
Google Public Storage Chanel Peters
The district manager Steve is absolutely phenomenal. He went above and beyond to give me the best price for my unit. Thanks so much Steve!!
October 22, 2020
Google Public Storage Miles Douglas
October 8, 2020
Google Public Storage Alison Stanley
September 7, 2020
Google Public Storage R Roberts (Momma)
No one ever answers the phone and the door is always locked.!!! Even during working hours.!!! I have been charged $109 on September 4 2020, for an additional month. Even after I told the woman with the white Mitsubishi; who was outside in the very first storage unit with all the public storage maintenance items, that we were vacating the unit. She asked if I left the keys and the lock. I confirmed that I did, she stated she would go and check. Before we left out the gate on Aug 12, 2020 she stood outside the unit with a thumbs up and we left. This Covid-19 is being used to one's advantage. Hoping this will have someone of management contact me to discuss this unauthorized charge.
July 29, 2020
Google Public Storage Adrian Ambriz
July 27, 2020
Google Public Storage rudy valdez jr.
Great service by Brittany!
July 23, 2020
Google Public Storage Sandra Garza
Great place to store ones extra items. Very satisfied with the upkeep of the storage areas. Awesome customer service from Gabi. Thank you for all your help when I needed somewhere to store my belongings. 🤗
July 23, 2020
Google Public Storage Magdalene A.
I went in to get some information about renting my first storage unit and Gabby’s customer service was amazing!! She was so patient with me and all of my questions. She definitely went above and beyond to help me. I definitely recommend!
June 18, 2020
Google Public Storage Amy Weddel
Had the unit for about 5 months and never had any issues. Would use again.
March 24, 2020
Google Public Storage Misty Calderon
Price was high. Grounds where dirty.
March 16, 2020
Google Public Storage Robert Perez
March 13, 2020
Google Public Storage Reynaldo Ramirez
David was very helpful
March 13, 2020
Google Public Storage Tammy Rodriguez
David was very nice
March 13, 2020
Google Public Storage Kayla Campbell
David was helpful
March 9, 2020
Google Public Storage William Cathey
David was really great! Helpful! Everything done in a timely matter
March 8, 2020
Google Public Storage Rebecca Gutierrez
David was very helpful
March 6, 2020
Google Public Storage Brian Emery
February 29, 2020
Google Public Storage Lee Kopecki
Put alot away
February 20, 2020
Google Public Storage Isabel Ruiz
David was very helpful in moving me in
February 17, 2020
Google Public Storage Theresa davila
Theresa is awesome on helping me find the right size unit.
February 7, 2020
Google Public Storage Charles Amaro
Theresa was great the other day I needed a rental unit. She was very professional and friendly. The paper work was fast and efficient using their tablet enhanced system. Thanks Theresa!
February 4, 2020
Google Public Storage Rolando Villarreal
Cheri and Keith were great
January 19, 2020
Google Public Storage Alejandrina Gil
I like how David treated us very kindly and he was professional.
January 19, 2020
Google Public Storage Jose Gil
David was very nice and friendly in showing me the storage
January 17, 2020
Google Public Storage Karen Blankenship
Boxes
January 14, 2020
Google Public Storage Erwin Jackson
January 7, 2020
Google Public Storage Michael Guerra
First of all I wanna say that The customer service was great and Theresa help me out to find the perfect unit and still have a little extra space and give me advice on how to properly Store my good to get the most possible space so we don’t need to overpay for unneeded space. She was very helpful and overall very satisfied with the service, highly recommended and will definitely be going back again if needed! Over all I feel it’s the best around compared to other’s
January 4, 2020
Google Public Storage Viking_of_the_Earth !
December 30, 2019
Google Public Storage Stephanie Johnson
December 21, 2019
Google Public Storage Jose Lara
Theresa is very nice n sweet
December 7, 2019
Google Public Storage Pollo Alvarez
December 6, 2019
Google Public Storage Crystal Vera
Great place very nice people! I will use them for now on. Great prices!
December 5, 2019
Google Public Storage Chris Butler
Wonderful experience Ms Cheri was awesome
December 5, 2019
Google Public Storage Erica Anderson
Ms. Sherry handled all of my storage needs. Great personality and very helpful.
December 1, 2019
Google Public Storage Lisa Tautenhahn
Place is amazing, very helpful staff.
December 1, 2019
Google Public Storage Albert Carreon
November 28, 2019
Google Public Storage Melonie Ducharme
November 27, 2019
Google Public Storage Jesse Davila
Theresa was a very helpful person she know what she talking bout. Was looking in to get a unit she was knew what she was talking bout
November 25, 2019
Google Public Storage Robinez Dimas
Just moved from Alabama to San antonio staff was helpful and polite it was a all around great experience
November 8, 2019
Google Public Storage Jacob O
November 2, 2019
Google Public Storage Carol Roberts
November 1, 2019
Google Public Storage Keavney L. Watson
Went Public Storage to rent a locker. The sale associate Dawn was very helpful and patient explaining the rental plans and payment options.
October 18, 2019
Google Public Storage Pidio Briones
October 18, 2019
Google Public Storage Steven Jones
Awesome customer service! Would recommend to anyone looking for a place to store their belongings. Would ask to talk to Sandra!
October 9, 2019
Google Public Storage Sophia Pluck
Theresa was super sweet and helpful with making my storage decision!
October 6, 2019
Google Public Storage Chaotic Gaming84
October 4, 2019
Google Public Storage Albert Carmona
Sandra is very helpful customer service is detailed. Did not feel pressured.
October 4, 2019
Google Public Storage Kristen Flores
Gate code didn't work Then storage door is jam Nothing is more annoying when they don't answer
October 4, 2019
Google Public Storage Crystal De Lara
September 21, 2019
Google Public Storage Christian Cantu
Sandra was very helpful and made the process very easy
September 21, 2019
Google Public Storage Beth Veltrop
September 20, 2019
Google Public Storage Brenda Ortiz
My Husband Francisco Barrera had a good experience with Theresa very helpful and polite. Thanks For Everything.
September 20, 2019
Google Public Storage Corey Fauble
Great Service
September 20, 2019
Google Public Storage Wavely Williams
September 20, 2019
Google Public Storage pretty Kitty
Sandra helped me out today and was so sweet and helpful! Answered all questions I had! Thank you!
September 19, 2019
Google Public Storage Aaron Hanz
September 6, 2019
Google Public Storage Joseph Talamantez
September 6, 2019
Google Public Storage Brooke Ralston
August 30, 2019
Google Public Storage kimberly lozano
Awesome pricing ! Best one I found 😊
August 28, 2019
Google Public Storage Tracy Martinez
August 22, 2019
Google Public Storage Tatjana Simeral
I went to my storage unit today and afterwards went in the office for some questions I needed answered. The lady at the counter named Sandra was so sweet, kind, and helpful. She rocks!! If you ever need help or anything go to her. I was even having a depressing day and she turned all that around and made me laugh. I can’t thank her enough how awesome she was.
August 21, 2019
Google Public Storage Rosa Mercado
Theresa is #1 !!! Cordial Polite Personable by phone and in person Her disposition positive No hesitation to be helpful Be of assistance She has a happy spirit Thank you Theresa!!
August 17, 2019
Google Public Storage Paul Rocha
Sandra is nice and professional i was very impressed with location and cleanliness of property . Thank you so much Bruce and Paul
August 17, 2019
Google Public Storage james kim
Sandra was very helpful in getting the right size storage. Thank you
August 15, 2019
Google Public Storage Bbygrl Luv
Had a wonderful experience w Theresa! Shes amazing, i highly recommend this place to anyone who needs to storage items away..We got a 10×10 thinking it would b enough.but nope Theresa suggested 10×20 perfect for us..Again thank you so much Theresa!!!
August 15, 2019
Google Public Storage Gina Garza
I was very pleased with the service. The lady was very helpful and had a smile the hole time. My time was not waisted and was not over forced into anything .I'm happy with my over all exisperirance therefore I can recomend a space here to rent
August 10, 2019
Google Public Storage Vincent Estrada
Theresa was awesome! Super friendly and helpful, gave me all of the information that I needed to know in an easy-to-understand way. Highly recommend this location!!
August 9, 2019
Google Public Storage Walton Ciferri
Just what I needed!
August 9, 2019
Google Public Storage Kayla Morrow
Cheri was very helpful in helping me with my storage needs
August 8, 2019
Google Public Storage Dina Perez
I love the convenience of this place! Plenty of sizes to fit your needs. I've been using this one for years & the staff are really friendly, helpful & informative.
August 8, 2019
Google Public Storage baby d0ll
I forgot to close my storage last night && today the lady said that she closed it for me, she didn't had too buh I really appreciate that she did. Excellent customer service. Thank you!
August 8, 2019
Google Public Storage bryan herrera
The service was phenomenal I really want to think Sherry for the awesome help she was extremely helpful very thorough with her directions I really appreciate your help. Susie from a previous public storage help me find this location I really love how public storage is a great service to provide. I would recommend this to anyone who’s looking for a storage unit for moving or storage in their items highly recommend it.
July 18, 2019
Google Public Storage Kae Burks
Cheri was emensly helpful, my reservation needed to be adjusted and she was very knowledgeable about the property
July 11, 2019
Google Public Storage Crystal C
Very friendly service, clean and convenient
July 5, 2019
Google Public Storage Diego Lopez
The location and access to the storage units are kind of funky. Large trucks would not be ideal. Service is great and very responsive—thanks, Theresa!
July 3, 2019
Google Public Storage Z. Gault
Safe
July 1, 2019
Google Public Storage Alba Cook
Just got a unit here. The online process was very easy and quick. When I arrived Theresa was friendly and extremely helpful to me and my kiddo.
June 22, 2019
Google Public Storage Noah Rosenbaum
Sandra and Ana were very helpful
June 22, 2019
Google Public Storage Alexcis Grushinski
June 20, 2019
Google Public Storage ROSEANN CONTRERAS
Theresa was AWESOME I MEAN AWESOME SHE WENT UP & BEYOND for me when it came to my storage unit what size I really needed all My million questions I had she answered and most of all I got my refund back from a 2nd lock & keys that my daughter lost and she was just an angel when I got my refund so a huuuuge Thank U to Theresa!!!!
June 14, 2019
Google Public Storage Courtney Gervais
Ana is awesome and so helpful.
June 2, 2019
Google Public Storage Christian Guerra
Amazing customer service by Cindy, very friendly and talkative, fun and loving. Loved her clean and fast service. You can tell she loves what she does.
May 28, 2019
Google Public Storage James Morse
May 19, 2019
Google Public Storage Gloria Jean
May 16, 2019
Google Public Storage Matthew Martinez
They’re awesome!
May 7, 2019
Google Public Storage short Ride
0 didn't like it
May 3, 2019
Google Public Storage Dana Even
I've shared this several places on the internet. However, I would rather make time to compliment in life than complain. When I came to the Public Storage at 9528 Fredricksburg I was feeling really low. Having A HORRIBLE day. Cindy was INCREDIBLE! Not only was she professional, caring and sweet, she actually had me laughing before I left. She is a keeper! You are lucky to have her!
April 27, 2019
Google Public Storage jani matan
I have to say this is a good place. Cindy was awesome and they are really nice. Highly reccomend this place. Thank you.
April 16, 2019
Google Public Storage Debra Theroux (Vintage2heart)
Cindy was so helpful! We had some tricky issues and she was a pro! Gave some great storing and boxing tips as well.
April 12, 2019
Google Public Storage Gnarly knef
This is definitely the place to go if you're looking for storage. The woman that helped us, Cindy, was awesome! So friendly and very knowledgeable. The place is very clean, the units are great. Happy to be doing business with them. 10/10 would definitely recommend!
April 9, 2019
Google Public Storage Christopher Pena
Just rented a storage unit they were very helpful and the unit was exactly what I need and the employee cheri was very helpful and very nice
April 9, 2019
Google Public Storage Jani Matan
This place is awesome. Great customer service
April 9, 2019
Google Public Storage LT Teresa
Cindy customer service was 100 % professional and helpful. She explained everything from the move in to the insurance and making sure I understood the importance of paying on time. Thanks😁
April 4, 2019
Google Public Storage Ester Lara
Very easy to rent. Effortless. Thoroughly explained all the options.
March 26, 2019
Google Public Storage Ed Modlin
March 26, 2019
Google Public Storage Michelle Huerta
March 23, 2019
Google Public Storage Sunny Boo Wrench
Very clean and staff are very helpful & nice Janice and all the ladies upfront
March 23, 2019
Google Public Storage Priscilla Hernandez
Amazing service had an amazing experience. Cindy gave me the best customer service and gave me good information. Thank you!!!
March 16, 2019
Google Public Storage Cassandra Howard
Employees were always nice, but I still feel the need to give a low score. There are so few things to consider when scoring. The parking is ridiculous if you need to go into the office. Especially if you have a moving truck, large vehicle or any vehicle really. Price. Sure. Okay at first. Then came increases. I would be especially sad when I'd see the online specials and stuff. Hey, cut me a deal. Had paid for 3 yrs. The late fees were also ridiculous. I know I shouldn't be late, but dang $20 or whatever it was?? I believe that they even charged to pay by phone. Convenient store next door might be a parking option if you have to go in ofc but can't park.
March 13, 2019
Google Public Storage Jennifer Gwaltney
Great service! Only 2 negative things. 1) When you reserve a storage unit online it doesn't tell you that you need to pay for the lock, which is $25. I went in expecting to pay $25 total for the first month but I paid $50 plus tax because it didn't say anything about the lock. 2) This location has many hills and it can be difficult to drive through the isle. Be sure to tie down your belongings.
March 7, 2019
Google Public Storage Josh Martinez
My girlfriend and I rented a unit here, Cheri and Cindy were very friendly and helpful, we really appreciate their help...
February 24, 2019
Google Public Storage Gabrielle Esprio
February 21, 2019
Google Public Storage robert wiegel
Very business like answering questions and making sure I got what I needed and understood everything. The units were clean, the same with the whole property.
February 9, 2019
Google Public Storage raja sekhar Reddy
February 3, 2019
Google Public Storage Shari Clemons
Manager very knowledgeable and helpful. Property was well kept. When my son gets back to Texas, will rent storage space from here.
February 3, 2019
Google Public Storage Ashley Martinez
Cindy was such a pleasure to work with!! I’ve rented from many places in the past and never had such great service. I plan to never leave! If you’re looking for a great storage spot...look no further!!! RENT HERE!!
February 3, 2019
Google Public Storage Mary Huslage
Spoke to a lady named cindy. I have never rented a storage before. She was very patient with me. She helped me find the right size unit. And the prices arent bad either. I will tell all my friends and family to rent here. Thank you for a grest experience.
January 26, 2019
Google Public Storage Nequa Godette
Right before I unloaded my household goods into the unit I was informed by the owners of the adjacent unit that there was a rat infestation. I didn’t believe it until they showed me pictures of fecal matter all over there household belongings. The rats had also eaten through the plastic furniture covers and eaten through the dryer hose. Naturally, I decided not to store my belongings there. I went to the front office and informed them that I simply did not want to use the unit. Although the woman was very kind when she closed my account, she informed me that she could not refund or prorate the cost of the unit. I paid $174 for a unit I never moved into. I was furious!!!!! It’s one thing not to prorate a unit, but to keep my money for a unit I never used is ridiculous!! The facility needs to take better care of their grounds and clean up! They also need to come up with a better policy refund policy. I feel somewhat robbed!! I’ll never deal with this company again.
January 12, 2019
Google Public Storage Stella Vianes
Cindy was AMAZING. She made the process really easy and answered any questions I had.
January 5, 2019
Google Public Storage Jacquelyn Allen
Cindy made it very easy to find the unit that’s perfect for my situation. Offered great tips for storage in Texas weather and they have supplies you wouldn’t even think of. Got a friendly call from Gary as soon as I made my online reservation and got a great price. Definitely will refer them.
January 2, 2019
Google Public Storage Trevor Seuffert
December 5, 2018
Google Public Storage Manny Navarro
Gate doesn't open after 6pm till 9am
December 5, 2018
Google Public Storage John Rountree
Above and beyond excellent service .... Cindy is the best
November 27, 2018
Google Public Storage Miguel Miguel
Staff is the best at any storage place Ive ever used. Cindy is the best and is very honest.
November 27, 2018
Google Public Storage Jennifer M
I went in to compare prices with the other storages I’ve been looking at. Cheri was very knowledgeable and had great customer service. She was able to answer all my questions. I’m saving so much money with Public Storage. Thank you!
November 7, 2018
Google Public Storage Erin S
October 11, 2018
Google Public Storage Stanlie Murray
October 9, 2018
Google Public Storage JoyAnn Avery
September 28, 2018
Google Public Storage Sandra Gonzales
Great customer service
August 16, 2018
Google Public Storage Jiovonne Robinson
I got this storage during a hectic move in one day, the property manager really came through and got me a good deal on storage and was available to help me move in the same day! She explained everything to me on how it works, when the payments due. She was really friendly and made my day during a very stressful moment. I would highly recommend coming here!
August 13, 2018
Google Public Storage Ana Mena
She was very kind and welcoming helping with every situation.
August 2, 2018
Google Public Storage Lawrence Becerra
Great place,the woman here are so friendly and helpful.
August 2, 2018
Google Public Storage Megan Reed
Susie was such a delight to work with. She was so polite and knowledgeable!
July 29, 2018
Google Public Storage Douglas Thomas
The people are so friendly at Public stores they have I would all your knees and meet your knees They are so Awesome!
July 24, 2018
Google Public Storage Elva Saucedo
District Manager is very helpful as well as Janice in front desk.
July 24, 2018
Google Public Storage k
Awesome place, very helpful staff here at this location.
June 28, 2018
Google Public Storage Javier Tamez
Wonderful! Great customer service! Janice is super!!! I can't imagine working with anyone better!
June 28, 2018
Google Public Storage Stacy Rodriguez
The manager was amazing and nice letting me everything I needed to know
June 23, 2018
Google Public Storage Amy Goddess
It was awesome the manager was very knowledgeable about what I need and had great costumer service.
June 22, 2018
Google Public Storage Elizabeth Gamez
I really loved the service!.Janice was very nice and helpful ! .. I would definitely recommend this place to whoever is looking for a good place for storage !..
June 7, 2018
Public Storage Juan Trevino
My name is Juan Trevino, and I need to get a storage 10x 5 price and 10x10 price please. I work for USAA do I get a discount? Also is it 24 hour service? is the 1st moth free?
May 25, 2018
Google Public Storage Ariel Howe
Very good as showing around and very nice lady Samantha
May 21, 2018
Google Public Storage David M
Very friendly and informative, even stayed after hours to make sure we were taken care of, would recommend any day
April 18, 2018
Google Public Storage Ruvin Weliwita
Good
April 16, 2018
Google Public Storage Terry Riojas
Janice was friendly & very helpful , answered all questions & even went beyound answering questions i hadnt thought of asking ..
April 16, 2018
Google Public Storage H M
I went in to get some information for my move, the property manager Janice was a big help. I recommend this storage place not only to store but to buy all your packing needs.
March 2, 2018
Google Public Storage Andrea Eilo
Susie was very helpful and assisted me with my requests for my storage needs! Thank You for your help!!!
March 1, 2018
Google Public Storage Jerry Farrish
You should be able to access your things whenever since it costs so much
February 25, 2018
Google Public Storage Angel Bowers
This is our second time doing business with this location and they have gone out of their way to save us money both times! Cheri's customer service was amazing and she really helped us out! We've always had such great experiences with the workers and the management that we won't go anywhere else. We live further away now and we pass several other storage facilities to go to this location. I would recommend them to anyone in need of their services. P.S. They have the $1 for the first month deal on most units and they do NOT require that you have the unit for a certain amount of time to take advantage of that deal. We once rented a unit for 3 weeks and only paid $1 for the rent.
January 14, 2018
Google Public Storage String Bean
Mariana made my move in very easy and stress less.... Will recommend this property to my friend's and family.
December 19, 2017
Google Public Storage Adria C
The customer service here is great! The lady I worked with...I believe Janice was very personable, informative and friendly. Of you will need to purchase a lock for your storage unit...they are $19.99 in-store. If you want to save a few bucks you can bring your own, but it must be approved by office personnel. Navigating my vehicle through the property was a little iffy as well, but for the most part the staff is friendly, the location is convenient, and the price is great. I recommend :)
December 15, 2017
Google Public Storage Liesl Goes
December 13, 2017
Google Public Storage Marcos Gonzalez
Awesome customer service!! I go to Janice for everything and she always moves mountains to make our experience here great. I recommend this property for anyone who cares about good business and management. Great job yall.
November 6, 2017
Google Public Storage Curtis Hagar
Try another Public Storage this one has a manager that lies and then charges you a lien fee of $57.84 even though you only owe $14.00 and have been admitted to the hospital for emergency surgery.
November 3, 2017
Google Public Storage johnathan hagar
A rip off they say they will get you a cheap shed, but if your a little late(within hours) they overcharge you and make your bill skyrocket also the dumpsters are all locked so you can't throw anything away
October 9, 2017
Google Public Storage magaly castaneda
September 9, 2017
Google Public Storage Amunga Young
Great place to store ur stuff
September 7, 2017
Google Public Storage william kirksey
Recommend it
September 4, 2017
Google Public Storage Grace Geist
Don't like them calling on Sundays or holidays
August 23, 2017
Google Public Storage Travis Mcpheron
July 2, 2017
Google Public Storage Ryan Purkhiser
Mariana was great! Super helpful and nice. Great service.
June 26, 2017
Google Public Storage Stephanie Perez
Rosa was a delight!!! So friendly and patient! She explained everything so clearly. I will definitely be recommending family and friends. Thanks Rosa! Keep up the good work!
June 14, 2017
Google Public Storage Lauren Armwood
May 6, 2017
Google Public Storage diana thompson
Occupying a unit at this location was Ok...although I think it's terrible when your needing to use their bathroom,It was So disgusting..I couldn't even step foot in there.I did bring it up to manager Marianna's attention and she replayed whats wrong with it ? I then told her its filthy dirty !! trashcan is overflowing onto the floor !! I have had Public Storage' s in the past and I had never seen a bathroom this filthy !
April 9, 2017
Google Public Storage Tiffany F
Don't understand being charged for a full months rent if you move out on the 7th. Apparently they do not prorate
March 30, 2017
Google Public Storage Samuel Cedillo-Verde
Miranda was very helpful and nice. Has great customer service
March 28, 2017
Google Public Storage Jeffrey Verona
Awesome service. Thank you for everything
February 10, 2017
Google Public Storage Pearl Perez
Manager is very friendly. I have moved across town but stay at this location because of her great customer service.
February 4, 2017
Google Public Storage Annie Summers
Pretty good. Mariana was the best!!
February 3, 2017
Google Public Storage Cody Hawkins
January 29, 2017
Google Public Storage Leeja Biggs
Young woman there is very polite n informational. Great customer service!
December 16, 2016
Google Public Storage Donna Jurss
Mariana and Samantha were wonderful. I will use this location again if needed in the future
December 16, 2016
Google Public Storage Silky Gillon
Mariann was super helpful when I came there for an auction. She was informative and professional. If I ever need a storage place, it's definitely there I would go to...
November 27, 2016
Google Public Storage Jaquelyn Garcia
Great customer service! Everyone knows moving is a hassle, but Mariana made it a lot less stressful.
November 27, 2016
Google Public Storage Felipe Guerra
Excellent service and very friendly!!
October 31, 2016
Google Public Storage Stef Hernz
Friendly customer service!!! Mariana was a great help and i appreciate the help. Thank u i will be back
October 28, 2016
Google Public Storage Brian D
Awesome!
June 18, 2016
Google Public Storage Buddy Blu
The property is safe, secure & actively maintained--exactly what I was looking for in a place to store my belongings. Even with the recent storms, my unit experienced no leaks! That should be enough for a 5 star review... What stands out the most, however, is the wonderful customer service I've received any time I come here to unload or pick up my things! Mariana & Ermilio are both joys to interact with: always a smile & friendly greeting; they know me by name, which surprised me since I know I'm not their only customer. But they make you feel as if you are. I am truly thankful to have met them; they helped make a difficult transition MUCH easier. Thank you, Mariana & Ermilio: much blessings to you both in all you do! :-) Aaron B.
June 1, 2016
Google Public Storage L * M*
Not a place you want to store your belongings! I am going through a nightmare from hell with this place. Warning: Rat and Mice infestation. Even if you are an OCD type of clean and organized person, like myself, you better be prepared. I had a long review to write about with my experience I'm having with this place/dump right now, but, it was too long and it makes me so upset thinking about it. My advice to those who are thinking/ planning to rent a unit here is to turn around and run, save yourself the hassle and stress! But, if you have no other choice and have to rent a unit here, be sure and purchase insurance they provide here and/or elsewhere. Hopefully, the outcome of my awful experience will be what this insurance I purchased can provide for my loss.... Keeping my fingers crossed! This place doesn't deserve one star, but, that is not an option. This location deserves a professional exterminator, I give that idea five stars!
March 23, 2016
Google Public Storage Valene Lopez Vasquez
Mark is so awesome very helpful Thanks Mark for everything I would definitely go back
March 21, 2016
Google Public Storage Andrew Garcia
Mark was extremely helpful and provided excellent customer service. He was knowledgeable, eased the storage unit process, and made it stress free. I would recommend going here in the future.
February 23, 2016
Google Public Storage thomas oscier
Mark and the whole staff are great. If you have any issues they get resolved quickly! Great good
February 13, 2016
Google Public Storage Cynthia Mejias
January 20, 2016
Google Public Storage Lena Denham
Great Customer Service!!!! I have to start this review off with a confession. I was not always one of your best customers. Towards the latter period of my rental, I was behind on my payment for at least 18 months if not more. Thanks to the due diligence and professionalism of Mariana, the manager at this location, I always paid my bill by the last day of the current month. Mariana would call me early in the month to see if she could get a payment commitment from me. She was always friendly, courteous, and upbeat during our conversations. Sometimes I did not make my payment by the commitment date given but I made sure I got it in by the last day of the month to not only avoid a lien but because of Mariana's politeness and professionalism. I did not want to let her down by not paying my bill. I wholeheartedly recommend this location for your storage needs. The hills are a little steep and the road narrow but the customer service more than makes up for these minor inconveniences.
January 10, 2016
Google Public Storage Diane Black
Excellent service...wonderful lady to deal with....Marianna went WAY out of her way to help me find what i was looking for....even though i ended up at a different public storage. .THANK YOU so much!!
December 19, 2015
Google Public Storage FREIDA Modlin
Mark and Mariana are pleasant to work with. They make the transition of moving less stressful and worry free. I highly recommend this location.
December 13, 2015
Google Public Storage Jake Johnson
I'm so glad I finally found a storage for my stuff this place was really cool the staff gave me a good deal I should have called here first!
December 10, 2015
Google Public Storage Annette Tidwell
Mariana is so helpful and always so sweet she is an asset to ur company
November 6, 2015
Google Public Storage Richard Galvan
October 18, 2015
Google Public Storage Mandy Sias
October 17, 2015
Google Public Storage Alex Alvarado
Mark is great alone with mariana Smith and fast no confusion
October 4, 2015
Google Public Storage maria saucedo
very nice and polite customer service, got us a great deal and explained every detail of my storage definitely recommend this place
September 10, 2015
Google Public Storage Pierre Sanchez
Staff always friendly. Very attentive to customers needs. Location very convenient.
September 5, 2015
Google Public Storage josh houska
great customer service. always smells good inside. :)
August 25, 2015
Google Public Storage danielle wilson
Mark was a great help and made our experience easy and fun!!
August 22, 2015
Google Public Storage Edward Garcia
Awesome folks, Marianas and Mark!!! Very helpful and friendly
August 22, 2015
Google Public Storage armando garcia
Awesome thanks... as safe as family...
August 22, 2015
Google Public Storage Vanessa Guevara
It was fast & easy. I got an awesome online deal.
August 22, 2015
Google Public Storage Ellen Corrigan
Mark and Mariana were very nice and helpful. They explained everything carefully and thoroughly and my locker is very nice!
August 17, 2015
Google Public Storage J Harris
Mark is very knowledgeable & made the online reservation a smooth process honoring the online discount. ( unlike the 8726 Fredericksburg location, where we have had a storage unit nearly a year, & wouldn't give us the online discount on the 2nd unit in addition to charging more.
August 16, 2015
Google Public Storage Elle Stone
Mark and Marie were AH-MAZING!!!!! Very friendly and helpful. They both took the time to get to know the new customers which is big to me. I would definitely recommend this location to any and everyone!
August 15, 2015
Google Public Storage Dora Ramos
mariana
August 4, 2015
Google Public Storage yvonne rogers
Absolutely love the service!!!!
August 1, 2015
Google Public Storage daniela bondavalli
Very friendly staff! Mark and Mariana are always very helpful and willing to help out! highly recommended!
August 1, 2015
Google Public Storage Jorge Zavala
August 1, 2015
Google Public Storage Jameica Owens
They were very helpful and customer focused!
July 28, 2015
Google Public Storage Avery Wilson
The staff at public storage are very helpful and good at their job Staff member Mark very polite and helpful with a smile
July 21, 2015
Google Public Storage Carlos Perales
very friend...
July 21, 2015
Google Public Storage Jana Jackson
Mark helped me and had really good customer service, explained everything well, great guy!
July 21, 2015
Google Public Storage jaycee goode
The manager at this location was very professional and a people person Thanks Mark. Encore landscape
July 21, 2015
Google Public Storage Davina Longoria
Mr. Mark was very quick and professional. We definitely enjoyed the excellent customer service :)
July 20, 2015
Google Public Storage Crystal Baez
I use this location to make payments always a friendly staff.
June 28, 2015
Google Public Storage Phillip Zamora
Mariana is so helpful and so kind. She is very knowledgable and very fast! She knows the answer to every question! Thank you Mariana for all your help we will continue doing business with you. I recommend this location as the best location because of Mariana's excellent customer service!
May 26, 2015
Google Public Storage Leroy Jones
Gina is AWESOME
May 18, 2015
Google Public Storage Roscoe Turner
Wonderful service!!!.....It was fast & easy. Kelli assisted me with setting up a unit and she was nice...Will recommend to others
May 6, 2015
Google Public Storage Misty Avitua
Gina was the one to take care of us. She had us smiling and laughing the whole time. She was quick, professional, and gave us all the info up front. Area is secure and was a good price. I am always able to get a hold of them if need be, good customer service.
April 22, 2015
Google Public Storage Wendy Mcnatt
Mariana is always so nice and helpful. ...
April 22, 2015
Google Public Storage Heidi Langdon
Mariana was so helpful and made the moving process so much easier.
April 19, 2015
Google Public Storage yusuf karim
Susie was very friendly .with her working there I rate it a ten
March 16, 2015
Google Public Storage Kristina Holland
I loved the quick efficiency of both the 800 number setting up my reservation and Mariana at the office. The 800 number let me know about the special, took my information and scheduled my appointment to see the unit in fantastic and informative time. They gave me, I thought, all the fees and information needed to get into the unit the same day. When I arrived for my appointment to view the unit and sign up I met Mariana whose quick efficiency I will also associate with everything Public Storage from now on and friendly chatter made the appointment very amenable. The only issue keeping me from a 5 star rating was the 800 nuber told me I could bring my own pad lock to the unit but while touring the facility with Mariana I was informed I needed a special kind of lock and that they do sell them there. It was an additional $18.99 plus tax. That is the kind of information that should be coordinated in their system. They texted, emailed and called me with the information I needed. This is a well organized business as well as facility. Thank you.
March 12, 2015
Google Public Storage Ramiro Alvarez
Fast easy, excellent customer care. Would recommend service
March 2, 2015
Google Public Storage Joyce Galinski
Awesome customer service, friendly staff & willing to work with you on late pymts or if behind.
February 26, 2015
Google Public Storage Jenee Martinez
Mariana was a great help,I wanted climate control she made it happen at another location!!
February 20, 2015
Google Public Storage Dave Gomez
Great customer service provided by Kelli! I would definitely recommend this location based on the service and staff at site. Thanks Kelli for all of your help.
February 7, 2015
Google Public Storage Troy Godinez
Highly recommend this place. Great Customer Service.
January 30, 2015
Google Public Storage alberto campos
Mariana has always been very helpful and a great asset to public storage love storing here!
January 29, 2015
Google Public Storage ruth hemerly
Marina has great customer service. Would recommend very highly.
January 2, 2015
Google Public Storage joeangel bautista
Great customer service, everytime I go make a payment Violet always greets me with a beautiful smile. Highly recommend this place.
December 9, 2014
Google Public Storage Pete Deluna
Violet and rachel are outstanding every time I go to my storage.
November 17, 2014
Google Public Storage Rosa sita
i am so grateful for Mariane/Mariana . she's very very helpful to me and my family : ) every time i pass by she always there with open arms. ...may Gos blesses her soul -Rosa/Mangudi-
September 28, 2014
Google Public Storage cora latson
I went in to checkout the storage. I did not rent yet but will in the future. Mary was very nice and pleasant attitude.
September 8, 2014
Google Public Storage Robert Ortega
Went to make a payment for my mother Violet has Great Customer Service!!!
August 29, 2014
Google Public Storage brandon cloud
Great customer service. Was unaware of insurance. But awesome service.
August 3, 2014
Google Public Storage Francisco Marquez
So far that I've been here, I've been very satisfied with their customer service. Mariana has been super helpful, very friendly and professional. She's the reason this location still has my business. I will recommended this location to friends and family.
June 12, 2014
Google Public Storage Jeffrey Northern
Excellent service! Friendly and efficient. Well maintained property.
May 1, 2014
Google Public Storage Olga Zavala
Mariana has great customer service and super friendly!! :-)
May 1, 2014
Google Public Storage Robert valadez
I HAD ONE OF THE BEST EXPERIENCE IN CUSTOMER SERVICE EVER. MARIANA WAS VERY FRIENDLY AND MADE ME FEEL SO WELCOMED. SHE EXPLAINED EVERYTHING VERY CLEARLY AND IN A VERY PROFESSIONAL WAY. I WILL RECOMEND FRIENDS AND FAMILY TO THIS LACATION.
April 30, 2014
Google Public Storage MICHEAL GOMEZ
Have to say the best service ive ever had. Mariana makes you feel at ease with such a great attitude and always a smile. Super helpful.
April 30, 2014
Google Public Storage Carlos Arevalo
Mariana provided a fast service and everything was clear
April 29, 2014
Google Public Storage Evelyn Wilcox
Susie
April 29, 2014
Google Public Storage Gary Salas
Susie was a very helpful and polite, she made our storage finding easy and smooth thank you.
April 29, 2014
Google Public Storage Cynthia Palos
Susie was very attentive and helpful. She was also very friendly. I would highly recommend this location.
April 29, 2014
Google Public Storage Omar T
Great customer seecive
April 26, 2014
Google Public Storage Ruben Ramos
Mariana was very helpful! Her customer service was great!
April 26, 2014
Google Public Storage Juliet Merlo
Very helpful and kind definitely referring to my friends and family great service
March 31, 2014
Google Public Storage Adriana Reyes
Customer Service is great! Awesome people they help you out no matter the situation. Great place to have as a storage unit when you need it.
March 25, 2014
Google Public Storage Moogle Charm
Susie the Property Manger was amazing. She would not settle for anything but the best and made the process very smooth and very nice.
March 20, 2014
Google Public Storage JACQUELINE PRINCE
Mari anna was very nice and sweet
March 5, 2014
Google Public Storage Andrew Herrera
Mariana made finding the perfect storage unit such a pleasant experience. She was very helpful and easy to work with. Every time I go in she greets me by name and always acknowledges me even when she is very busy. I feel at ease leaving my belongings knowing that she is in charge of the property.
March 4, 2014
Google Public Storage Patricia Lopez
Great manager ( Mariana )
March 3, 2014
Google Public Storage Marcella Pena
While visiting San Antonio, I realized I had completely forgotten to pay my storage in Magnolia, Tx. I visited this local public storage location to see if they would accept my payment. I was very pleased with how helpful the property manager was in assisting me with my payment despite my storage being at another location... she even helped me set up online bill pay! Mariana's poise and customer service has definitely proven that I made the right choice in going with Public Storage.
March 3, 2014
Google Public Storage Josilyn Bundrick
Mariana is a very nice manager ,i love storing with her here at this location
January 21, 2014
Google Public Storage Shaz Mazzarella
I went in to update my info and make monthly payment today at the your office. Met Susie and she was the most personal person I've seen in the Office since the mid1990's. Along with being the most helpful, she was efficient. Susie made my day with her sunny attitude and personality. I actually stayed longer than I intended. "SHE'S A KEEPER" in anyone's business.
January 8, 2014
Google Public Storage Stephanie Marie DeLaGarza
Susie was a courteous and diligent manager at the time of purchasing the storage room. Thank You Susie!
December 23, 2013
Google Public Storage Charles J. Wittler
Recently, I needed to store my stuff between moves so that I wouldn't be in a bind; so I took advantage of the 1st month discount for some space. Mariana provided exemplary service and advice to expedite the process. This is a great location for the Fredericksburg Rd. and Loop 410 area if you need to stow some stuff!
November 4, 2013
Public Storage Lennard Mills
November 3, 2013
Google Public Storage Michael Gonzalez
This place is a cool spot for your storage, and the customer care lady Mariana is really nice and patient with all your needs. I had a good experience here.