Public Storage Self-Storage Units at 6014 NW Loop 410, San Antonio, TX
5'x5'Online only price$ 36/moSmall 5'x5'
$ 36/mo $48Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 55/moSmall 5'x10'
$ 55/mo $73Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 101/moMedium 10'x10'
$ 101/mo $134Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 101/moParking 10'x20'
$ 101/mo $134Best Price Label
- Uncovered parking
10'x10'Online only price$ 103/moMedium 10'x10'
$ 103/mo $137Best Price Label
- Inside unit
- 1st Floor
10'x15'Online only price$ 138/moLarge 10'x15'
$ 138/mo $184Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 211/moLarge 10'x25'
$ 211/mo $281Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 245/moLarge 10'x30'
$ 245/mo $326Best Price Label1 unit left!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near San Antonio
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Thunderbird Hills Storage Units Near I-10 in Northwest San Antonio
Storage units in the Thunderbird Hills community of San Antonio are located between Ingram Road and Bandera Road a bit south of I-10. Indoor storage units and outdoor units with drive-up access are on-site in a wide range of sizes. Just look for our Public Storage Orange rollup doors for self storage close to Huebner Creek Greenway and Hardin Athletic Complex.
Small Thunderbird Hills Storage Units
Hiking enthusiasts can grab an affordable 5x5 storage unit for all their gear close to some great trails, such as Crystal Hill, Shadow Mist, or Leon Creek Greenway N. Park Trail. Golf storage is another popular option for these handy storage rentals about the size of a large closet.
Lawrence Powell Elementary School families and neighbors looking to declutter can store all-ages recreational gear in a 5x10 storage unit for fun at Jane Dubel Park and Hardin Athletic Complex. Behind the bike storage, athletic equipment, fishing tackle, horse tack, and picnic supplies pack in rarely used items like holiday decorations and off-season clothes.
Medium Thunderbird Hills Storage Units
Sharing a place at Eagle Ridge Apartments or another place nearby? Store duplicate furniture in a 10x10 storage unit. Three rooms worth of couches, entertainment centers, coffee tables and dining sets can be packed away with boxes and extra kitchen equipment until you need them again. Small businesses along NW Loop 410 running out of room can clear out workspace or tidy customer-service areas with one of these versatile storage rentals.
Large Thunderbird Hills Storage Units
An outdoor 10x15 storage unit is ideal for long kayaks, standup paddleboards, and canoes or other large items. Drive-up access makes loading and unloading so much easier for frequent paddles along the San Antonio River. These hefty storage rentals can hold four rooms of belongings if you are changing apartments or undertaking a small remodeling project.
Homeowners around Oliver Wendell Holmes High School planning a renovation can store five rooms of furnishings in a 10x20 storage unit. If you are just moving to Thunderbird Hills or the northwest San Antonio area or are between residences, store the contents of a three-bedroom house in one of these large storage rentals while you look for your new home.
San Antonio Public Storage in Thunderbird Hills has cheap indoor and outdoor storage solutions to meet your residential and commercial needs.
If you still haven't found the self storage you are looking for, we have plenty more storage units nearby on Callaghan Road and Bandera Road.
At this San Antonio Public Storage you'll find:
- 5x5 storage units
- 5x10 storage units
- 10x10 storage units
- 10x15 storage unit
- 10x20 storage units
- 10x25 storage units
- 10x30 storage units
- Indoor storage
- Outdoor storage
- Drive-up access
- Car storage
- Electronic keypad entry
- Online payments
DirectionsDirections from the North: From W Loop 1604 N take TX‑16/ Bandera Road to make a hard right on I‑410 Access Road, then right again to follow Northwest Loop 410 and Public Storage.Directions from the South: From TX‑151 take Texas 151 Access Road to I‑410 Access Road north to arrive at Public Storage.Directions from the East: Take I‑10 west to I‑410 west to exit 11, follow Northwest Loop 410 to Public Storage.Directions from the West: From W. Loop 1604 N take Culebra Road east. Follow Culebra Road then turn left on Ingram Road, then left again on Northwest Loop 410 to arrive at Public Storage.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 306)
Clean property, friendly managers, great location, highly recommend 5 ⭐️
Liz was amazing 👏
They were just great in service and helping with the app .. manager Liz was amazing and showed me grounds . Alsome service.. she helped with the app today, great property manager.
@ 9106 Ingram Road, Dawn was exceptionally professional. I wouldn't think for a moment the service could be any better than it was. Caring and accommodating like Christ. My scope of vision could not I repeat could not sense the limitations of Public Storage. Defended and guarded the brand name like a heroic warrior. I wouldn't mind saluting the nobility and dedication of Dawn @ 9106 Ingram road.
Super friendly and very helpful! Assured me with my needs promptly. Great customer service!
Liz was very helpful today and I had great experience
Such a pleasant person. Very helpful letting us know how to get to your unit and what to do moving forward.
Very nice clean units at reasonable prices
Liz is fantastic very helpful and I appreciated the customer service
BROKEN INTO… We only had our stuff at this place for two weeks. This morning, my boyfriend got an email saying that he’s move out. So we decided to go down there and someone had broken into the storage. Took all of our stuff. Only left a foldable table. The staff didn’t even notified us or anything…. They said they do daily checks and saw that the storage was a little open… the guy at the office said that everyone had a schedule move out day but us. No one else’s got broken into but our unit. Had to file a police report. Also, NO CAMERAS at all. Just one upfront.
Liz was a great very attentive and was prompt with her service. Give her a raise
Jen was the best employee ever got me in and out no problems at all was the only thing that went right
Jenn was amazing help ty
Nice staff vary clean and helpful
The older lady is really nice and helpful but today some girl calls me telling me i need to go put a lock and i politely let her know im at work and ask if my husband could go she says no it has to be u and that i need to go now cause shes leaving for the day and if i dont go now i have to wait till next week mind u its 1030 am i say ok ill try to go and she says fine rudely well i let my boss know i haveno choice to go and so i go i did have debit card on me and picture of id but i forgot my id cause im trying to hurry as i need to be able to get in storage well i get my id and shes gone and when i was there she was very rude i swear if im ever able to get into storage im finding elsewhere cause thanks to her i cant get into my storage when its paid but also i lost my job cause of her
This place constantly gets broken into I moved my items only had them here 1 month
Horrible place to store belongings. Burglarized 3 times and multiple robbery attempts. Only 1 camera by the gate. Rat/mice traps outside of units. When I moved out lots of rat/mice dropping on my belongings. When burglarized was not notified right away.
No security cameras units keep getting broken into even with keyed entry. DO NOT MOVE YOUR STUFF HERE UNLESS U WANT IT STOLEN & VANDALIZED.
Not safe to keep valuable stuff at unless you want your stuff stolen and broken into and there is no cameras around the storage only in the front
Dawn was was not very help when my storage was broken into. They refused to help take pictures or call the police. It all seemed very suspicious that my unit was targeted. There were not any video cameras, the front gate is frequently broken. I have rented a small storage unit for 20 year and have never experienced anything like this. They were very dismissive of the the break in.
Great service! Claudia was very sweet and helpful. Highly recommend
Claudia so sweet thank you so much 😊 for your help.
Great place, Great service with Clauda
Claudia was wonderful and help get me in my unit earlier than expected.
Claudia gave me great service
She is so awsome thank u ms claudia
Manny is the best manager! He has so much potency and I thank him so much
I have my unit at Public Storage at Northwest Loop San Antonio Texas 22016 They increased my monthly rental from $200.00 to $269.00 in a 10 X 20 space . I started the business with Public Storage last January 2022, after 6 months , they increase the rentals almost $70.00 They were saying that According to the contract, they can be able to increase the rentals anytime with further notice, I understand that, but increasing the rental rate by 34.5 % in 6 moths time is really over the board .. Hope every business is fair because nowadays, budget is really tough in so many sense.. we have a life to live accordingly especially on budget.. God bless Public Storage and God bless your business..
Claudia was very helpful, kind & sweet.. I recommend coming to her to get a storage.
Are third time needing a storage and we came back here to Ms. Claudia. She never fails. Service is always awesome she goes above and beyond to get us exactly what we need Double thumbs up 👍🏼👍🏼 to Ms. Claudia
Recently needed to get a storage as I wait to move into my new place and Claudia was extremely helpful getting me a unit definitely recommended going to her for help 😊
Teri was great with helping me get my storage took care as far as setting up and ending it! Place was well kept and maintenance well and very clean! Recommend highly for quick storage unit!
Thank you Tere for a awesome and great customer service...
Fantastic service Terry was fast and super polite looking for a place to store your belongings this is the place to do it!
Terry was so helpful! I highly recommend using these services!I store only the best of things here because I know I can rely and trust this brand
Claudia was great with the transfer
Teresa was very helpful and extremely patient with my demands. She helped me locate the unit I needed at a sister property. The whole experience was painfree and I could tell she loves her job, She went above and beyond to help me find the perfect unit to match my needs. I left this review because I believe she is a great employee who deserves recognition and a raise.😁
They were very helpful and friendly and kept me informed about the availability of the unit i was interested in.
Claudia made it very easy and was extremely kind and helpful
Claudia was extremely helpful and sweet! I’m excited to find a storage that won’t have big nasty bugs!
Great customer service. Claudia was very nice and helpfull
Claudia was so great I just got into my storage unit and she was very helpful and great. She even helped me find some great additional products such as bed covers and moisture damp check. She’s great
Ms Claudia was very helpful and knowledgeable. She was pleasant and I really appreciated her assistance.
Claudia was very friendly and super nice. I would highly recommend that she gets a big raise lol. Very friendly person.
Congratulations to your Public Stororage management for having such a nice and professional employee like Dawn, she is awesome, thank you so much for your attention Dawn!
This place definitely is the kind of place. Anyone would enjoy Clarissa was very friendly and a amazing great help
Dawn is very helpful!
Really good service nice lady :)
Well, that was easy, renting, getting everything explained, and getting in and out of the unit is easy with the app. The place is clean, even after users dump stuff in front of the units, the next day it was picked up. Dawn even called to follow up and they are around, and easy to get in touch with.
Dawn is great! Always professional!
Dawn was very curtious and very helpful for my needs I would recommend this place to my family members great job Dawn
Always a good experience at this public storage! Dawn is always very friendly and helpful! I always recommend this storage facility! Thank you!
Dawn is very helpful and friendly..
Clarissa went above and beyond to help me clear up issues I had. Great service.
This place was great met all my expectations and the staff was great. I definitely don't mind going back or recommending people to this location. I was glad I picked this location even though there were locations closer
Absolutely the best customer service and experience every time I’m there. I will definitely be storing here much longer than intended! Thanks Dawn!!!!!!!
Great place and awesome customer service.. 😀
Dawn was amazing!!! My experience quick, easy and accurate. Way to go Dawn!!!
Dawn in the office is always friendly and helpful
Absolutely the worst place/company you could ever get a storage unit with. High prices that will only get increased every single month with no notice or reason besides “that’s just what it is.” Canceled my unit on the 3rd of the month and made me pay for that full month still instead of giving a refund for not even using it the whole month. If I could give 0 stars I definitely would. Pathetic company. Do yourself a favor and look else where. I never do reviews for anything ever but they definitely deserve this one.
Dawn was just as incredible as she looks ;) she’s got a glowing smile and the best customer service skills I do wonder often if she’s single or if she’d even notice me she’s gorgeous and I’d love to get to know her on a personal level <3
Dawn has always given me great customer service... Thank You..she is a champ!
The Woman That Attends to everyone’s needs is very helpful and Kind. She was able to transfer my unit space and get me into another the same day and help me save some money . Very Helpful . Knew exactly what she was doing . I’ve have used public storage Units for a while now and I plan on continuing to . Highly recommend!!
Good luck if you store your valuables here. There watching. Dawn is very unprofessional. Had my storage broken into and not even a call or email was I notified. But she was happy to take my money the inform me that my storage was broken into. All she could say was oh well I don't know what to tell. I served my country and all my military souvenir was taken all my tools. Somebody there was watching me. No damage to the door just the luck. And No one saw or heard anything. Good luck wouldn't do business there. You have been warned. Beware of Dawn new manager she's watching you.
Alert! Do not use this storage place. Several units were burglarized, mine included. I was told they called and left a vm. The vm says nothing to the fact so I found out by going to my unit today.The staff was kind enough to provide a new lock but I was told the thieves went over door. I took pictures and there's no evidence of that. There is however, evidence they entered through the door. This place is not secured even though they have security gate and camera at front. The only reason this place gets one star is due to the lack of options to give negative stars. I didn't take the storage insurance since I have my own renter's insurance, paid in full every year. I've had storage units over the past 30 years and never had an issue with my property being stolen until I made the mistake of utilizing the services of this Public Storage. Sure, there's a security gate requiring a code to access and they even have a camera setup at front gate only. I've used PS in past years and trusted the brand until now. Do not ever use this location if you expect to receive the service of protecting your property. On 03/29/2020, I arrived at my storage unit to find my lock missing, obvious entry marks at door reveal by latch, and a PS cheesy little lock with blue tag. After approaching the agent on duty which is the same one that rented me the unit, I was told there was a break in and a vm left on 03/25/2020. No mention of break in, when I heard the vm. I was told entry made overhead at door, yet upon observation there was no clear indication of such tampering except at the door latch. They clearly used a pry bar and rummaged through my unit taking over five thousand dollars worth of property and leaving the typical ignorant mess a thief leaves. I took several pics to document and also show the other units that had been burglarized. The fact that countless felonies were perpetrated with onsite staff is frustrating to say the least. Then to be given an obvious lie and cover up explanation just added insult to injury. I was provided a replacement PS lock, woohoo! There's nothing left of value and I'm quite certain they have or will attempt to rummage through again prior to my move out. The only salvation will be my insurance which will be an extremely frustrating process. I'm taking what's left of my property to another, more reputable and secure location this week. The level of ignorance displayed is beyond explanation. Thank you for being so ignorant and thinking no consequences will arise. My attorney is chomping at the bit to initiate a formal and very Public complaint. Fyi, don't mess with forensic investigators.
Dawn was awesome very helpful
Michelle W. Was so kind and helpful. She’s great and I really appreciate her helping me through a difficult time. Thanks, Michelle!
Office weaks of cigarettes and prices are extremely high.
awesome place got my storage unit quickly and easily first month discount was nice too
Dawn is a great manager. She is nice and friendly
Claudia was great. She was very helpful.
Very informative and patient customer service with Claudia. In a nice area perfectly off the highway. I would recommend this newly opened location
Claudia was very professional and courteous. Would definitely do business with this location again.
Thanks to Claudia was a big help show units she had available. Very pleased nice an respectable. Refer to get storage of needed
Claudia is great! Her knowledge & efficiency of the business gets you in & out in a jiffy.
Claudia was very friendly and helpful. She gave me tips and answered all my questions. I really appreciate that she took the time to go over all the details.
Claudia was awesome! She was very informative, helpful and kind.
Great place to use! Resonable prices and nice facility. Claudia, was extremely friendly and helpful. Despite having reserved at the wrong location she was able to get me all set up quickly and efficiently. Would recommend to any and all.
Claudia was very nice and helpful! Got me through the start up process fast!
Claudia was very helpful and friendly. Great job!👍
Dawn was great!
Claudia is the best
Great customer experience!
Terrible storage place to go to. Wouldn't recommend it too anyone. Roaches in the units and bad debris they do not care too clean. F+++++ sorry mf.
Friendly staff. Lots of rooms. Always clean.
Renting here is a nice place great customer service Ms. Claudia was a very big help
Public storage is a clean storage facility and Dawn at the front desk was very kind and curtious! Definitely recommend
I received very quick and friendly service from CLAUDIA.
Claudia was very helpful and provided us with all the information necessary for storage!!!
Claudia was very professional and friendly. Explained the paperwork and the storage facility regulation very thoroughly. Overall a great customer service experience.
Excellent customer service!!!!
Claudia was awesome helped us with what we needed! thank you Claudia!
Claudia was amazing and so helpful
Great customer service. Was super easy to get my storage unit
Claudia, the property manager, made the whole process a breeze. All questions I asked were answered, details about the property and rental process were given thoroughly. Also, do yourself the favor of locking in your rental rate, type of unit, and entering your customer details via the website prior to arriving on the property. Both Claudia and yourself will appreciate the amount of time cut by doing part of the process online. Quick and easy.
Dawn was wonderful with answering my questions. An service was second to none
Great value and the staff was very friendly and knowledgeable. Thank you Claudia!!
Great experience with Claudia the storage manager customer service was amazing she showed me around and explained everything I needed to know! Thanks Claudia keep up the great work
I called to check on prices on different units . A lady names Claudia was very helpful and answered all my questions Claudia gave me a very good customer service .
Clean,organized ,& friendly staff
we made our reservations here and the Property Manager whim helped us is the most sweetest nicest woman her name is Michelle.. not only did she take the time to help her PATIENCE was AWESOME.. Thank You Michelle for the help you had given us
Reasonable rates, secure, friendly staff. Love Claudia.. always smiling
great customer service!!
A great location with great prices and freindly helpful employees, I was short on time and Dawn made it quick and easy for me to rent a unit and was informative . Not to mention the first months rent in total is only 25 bucks
Claudia was amazing! She was kind and helpful.
Dawn was awesome very pleasant and very informative..
Claudia helped me that day with a unit. Loved her. She had a pretty smile and beautiful teeth. She knew everything and was fast and very friendly.
Mrs. Claudia was amazing. It was my first time getting a storage, I went a few minutes before closing and she was able to help me with everything before 6pm. Very grateful, she was nice and made my experience really nice. Definitely recomend!
how Early can I go into my unit
Claudia is awesome! So down to earth dependable! Great choice of facility!
Claudia has been very nice and professional! We closed our storage out today and have had a great experience here. Staff has been courteous everytime we have needed assistance!
Don’t rent here my friends unit got broken in and they stole everything management couldn’t explain what happened and how the lock on the unit was changed it’sad
DONT TAKE YOUR THINGS TO THIS PLACE. SCAM AND SETUP! Claudia is a THIEF and is cooperting with the theives that target this place. DONT TRUST HER! This is a scam! SHE IS VERY AWARE THAT DOORS JUST OPEN TO BUILDINGS WITH NO CODE. She nonchalantly walks in with unsuspecting customers. No security cameras. The codes dont get changed for gate. The door to C building you can just walk in with no code. Twice we went after hours and gate was wide open. All our belongings were stolen. Our lock was changed by thieves. Locks can easily be unscrewed with a screw driver. No onsite security and some homeless woman lives on property.
Claudia is very helpful, this is my second time coming to this location and she’s always on top of everything, she answers all our questions and she patiently goes out of her way to show us every size storage available when we are being indecisive lol. Would recommend this location to anyone who needs storage space, you will get excellent service here everytime.
Fast easy and good service provided by Claudia ! Thank you
Claudia was very nice and very helpful with showing us the storage unit and made the admin process very quick
Awesome staff, excellent service, always helpful!!
Claudia was awesome. So friendly, thank you for all your help.
The worst manager I’ve ever encountered. My business partner and I rented a storage to keep our equipment in and someone cut the back out of our storage due to the storage behind not being locked because they were supposedly doing repairs to the unit as the manager told me so they had it locked with a ty wrap. When I went to take pictures she had already put a lock on it to I guess cover her liability for there brilliant way retaining safety for our already missing equipment and tools that should have never been so easily accessible. The best part of it is she’s trying to accuse my partner and I of stealing our own equipment and tools that we beaded for a major job the next day. She’s a real piece of work and she doesn’t care about our stuff your stuff or anyone’s valuables and another thing she is very thorough like the ty wrap instead of required lock that’s on all of the other empty units. The way it seems to me is that Public Storage is the liable party for not properly locking the other unit. If I could give a negative star I would definitely as well as post the pictures so you could be the judge so use extreme caution at this particular storage. I’ve been at other Public Storages and had no issues whatsoever.
Friendly staff use this place for about four to five months and had no trouble with anything!
Claudia helped me this afternoon and she was super sweet and helpful. I walked in a lot later than I planned to because of traffic and she was still able to assist me and get everything taken care even while there was a difficult customer there giving her a really hard time.. she never lost her cool with me or even with him for that matter.
Claudia helped us get a nice size storage. She was very friendly and explained every datail. Very fast too.
Claudia was very helpful and friendly!
Claudia is the best. So nice and friendly. She got me in and out so fast and i was able to start moving my stuff in an hour thanks for everything.
Amazing service. Claudia was very nice and helpful.
Great storage unit with nice people and great customer service!
Excellent service.... Always very helpful!!!
Claudia made me and my family feel at home. She was so warm and friendly.
Very helpful and friendly
I had the most amazing experience with Claudia! She was very helpful and sweet! Highly recommend ☺️
Claudia the property is awesome so nice. Made my experiences quick and easy! Would highly recommend!
Great experience awesome staff to work with Claudia was great and a joy to work with got us set up in a unit would definitely rent there again when I need to
Excellent people just pay your bill
Welcomed & thoroughly helped getting setup! Great work Claudia!
Claudia was great I came last minute needing a unit and with the ugly weather she made it smooth getting into a unit and was very very nice
Claudia was very professional answered all questions and very polite.
Today I had the pleasure to meet Claudia, who was outstanding in helping us feel welcome and tour the available units. We were earlier than our appointment time and she was helping someone prior to us in setting up their storage unit. She promptly greeted us and assured she would be with us shortly. After a very brief wait, as she was expedient, but also took the utmost care of the customer prior, she assisted us. She gave us our tour and was very clear and informative while she showed us our new unit and explained access procedures. She deserves a solid pat on the back, and maybe even a few more dollars sent her way each paycheck. Thanks again Claudia!
First of all the manager of the facility is a sweet heart , Now I called the day before to make a reservation for a certain unit for a certain price. When I show up I'm told that specific unit has been rented and my price has gone up. Whats the whole point of reserving something if its going to be rented out? Dumb and very unprofessional
Claudia is very friendly, accommodating, and helpful. She answered all of my questions and offered solutions.
PLEASE DONT RENT HERE!!!! OR IF YOU DO AND ALREADY ARE BECAREFUL!!!! MY STORAGE WAS BROKEN INTO ON JUNE 28th and I BARLEY FOUND OUT ON JULY 30th!!!! I WASN’T PROPERLY NOTIFIED!!! CLAUDIA TOLD ME THAT I WAS CALLED MULTIPLE TIMES AND THAT SUPPOSEDLY WAS LEFT VOICEMAILS, THEN SHE SAID THAT MY VOICEMAIL WASN’T SET UP AND THAT MY VOICEMAIL WAS FULL!!’ NOT SURE WHY I COULD’T GET EMAILS OR LETTERS IN THE MAIL TELLING ME, JUST LIKE THEY SEND ME WHEN I OWE...?! YESS THEY WENT THROUGH EVERYTHING, IF I HAD KNOWN SOONER, I WOULD HAVE BEEN THERE ASAP! :(
Seems good for the purpose so.e junk cars parked around d?
Really nice service. Claudia was very helpful Did a transfer and had no problems .
Can we make a payment in any public storage
Claudia was very helpful.. quick service..
Has everything you need for moving and more.
Claudia was vert aswome recommends to everyone
Claudia was extremely helpful! I expressed my concerns about moisture and humidity ruining my books. She sold me a product that helps minimize moisture inside my unit.
Claudia was exceptionally friendly and provided fast and efficient service, looking forward to storing here
Awesome service!!!!!! Highly recommend!!! Claudia was great!
Claudia was amazing; very friendly and great customer service. She informed me of everything I needed to know as a first time storage unit renter and made me feel very comfortable. I definitely recommend for everyone who needs a unit to come here
When I when to this Public Storage location, Claudia was kind, friendly and helpful, and assisted me with the right unit.
Claudia was very helpful in getting me last minute storage. Thank you!
Thank you property manager Claudia you are always professional and go out of your way to help thank you for having property clean and always there for any problems.
Public Storage has worked out great. Claudia and her staff make it easy and are super informative about anything that might affect you..
I want to thank claudia for going above and beyond my expectations. She treated us with a smile and answered all our questions. Thanks Claudia.
This is the best experience I have ever had at a storage facility, and its all because of Claudia Rodriguez who is the property manager! She goes above and beyond, ALWAYS!!!
Claudia was very nice and helpful getting me a unit right away. Great customer service.
Claudia is a wonderful employee. She has great customer service skills and is always willing to help me out. I am previlaged to do business at Public Storage.
Great customer service thanks to Claudia.
Easy to use, good hours, good secure storage facility. Did raise my monthly charge each year, so kept getting more expensive, instead of rewarding long-time customers...
Please avoid this place if you don't want your items covered in thick white powder. I was here for 6 months with my items, that were insured. I found piles of white powder inside my unit along with a film of white/gray powder on all my valuables too. It wasn't worth the money I spent. Don't rent here if you have valuable items to store.
Claudia was great. She made the transition of getting a new unit easy and quick. I would recommend this location to any family or friends.
Great customer service. I received excellent service from Claudia-very thorough and quick in explaining rules and getting forms filled out.
Great service received my move in special Claudia was very nice
Claudia was very helpful and explain everything to the T.
Claudia was very helpful , patient ,friendly , and understanding . One of the best storage places.
Claudia is the property manager here and she is great. Very friendly and will definitely recommend for people to come and do business with her.
We used to have our items stored here. The operative words being "used to." While the office staff was great, the units themselves were a mess. The ceilings has this...insulation?...that would fall into all of our stuff. We had to clean everything thoroughly once we took it out of the storage unit. I was allergic to it. Whenever we went to the storage unit I had to take allergy meds before we went, and then when we left I had to take Benadryl and use nasal spray. There ended up throwing away a lot of things because we couldn't clean them well enough to get this insulation off/out of them. As the pictures show, it was bad. In addition we started out paying $99 a month for our unit. When we left we were paying $170 a month for our unit. Dealing with all of that insulation in all of our things was not worth $170/mth.
Claudia gave excellent customer service and was very friendly
Love it here! Claudia is the greatest!
Really friendly service Claudia was real helpful! The price we got was great for are first month of rent! Working on a budget is hard in this time and age so are pick at PUBLIC STORAGE was the best one, "THANKS CLAUDIA!
Claudia has been the best assisting me with storage size forgot my pacage with code she was so kind to say "come on in I'm more than happy to help" If your looking for storage this location has easy assess to 410 . Thank you Claudia :):):)
Amazing service. Claudia was very nice and helpful. They were very accommodating to me changing different units and helped me find the best unit for me. I would recommend my family and friends to come here.
Claudia provided outstanding service when it appeared my delivery was going to be late. She was extremely helpful, and made the entire process very easy.
Excellent customer service from Claudia" This is the second time I looked for storage at this place since Claudia is great, sincere and always have a smile for the customers. Thank you Claudia, you made me feel welcome at your store.
Claudia was amazing on helping me get a unit.
Claudia is an amazing person that has terrific customer service skills. She friendly and kind. The place is great.
Claudia is a fantastic worker! Every time I come in she is so nice and very helpful.
Limited access. Great customer service
Our experience at Public Storage, while short, was great! We needed storage for the short duration during a move and were not looking for a long term type of lease or anything. The month by month system with no contract that Public Storage uses was great for us! Claudia was amazing throughout on our check in and check out. No pressure at all to say, just amazing customer service. I highly recommend them for your storage needs, more specifically this location.
Nice lady Claudia. .always tries to help...good place for storage. .never had a problem. .
Claudia was extremely helpful and friendly! I will be coming here for all my storage needs!
Great prices, had no problems with flooding, and Claudia was awesome. Definitely recommend using this storage facility
On 25 April 2016, after work between 4:30PM to 5:55 PM, I had purchased a steal of a deal sofa, rented a UHaul truck, had the sofa loaded into the truck by the store workers then drove to Public Storage to get a storage unit. You can only imagine how fast my mind was moving when I arrived at the Public Storage five minutes before it closed at 6PM. When I walked in the door, Dawn greeted me with a smile and without hesitation began to process my paperwork for a storage unit. Her pleasant attitude instantly calmed me down. Having just left from work, I was still wearing a dress and high heels. I had absolutely no idea of how I was going to get the sofa out of the truck and into the storage. I can not tell you how thankful because Dawn helped me move my sofa into the storage unit. Dawn was not required to help me, she did it out of the goodness in her heart. And her own personal desire to provide her customers with the outstanding service. DAWN WAS THE REAL DEAL OF THE DAY! Going forward whenever I speak of excellent customer service, I will always use Dawn as an example. If you want a great facility and top notch customer service this is the only place you should storage your items in San Antonio, TX.
Used this facility to safely store our belongings. Claudia and her staff were always there to assist us. I recommend Public to anyone. Thank you!
AWESOME CUSTOMER SERVICE..DAWN AND CLAUDIA ARE THE MOST PROFESSIONAL YET FRIENDLY MANAGERS YOU COULD ASK FOR. I RECOMMEND ANYONE LOOKING FOR A GREAT PLACE FOR STORAGE..THIS IS THE PLACE FOR YOU!
Manager Claudia and staff member Dawn give friendly customer service. Claudia switched me from a inside unit to a outside unit on the spot, same day service. No problems, no hassles.
Dawn and claudia are anazing help very awesime experiance
My wife and I had a 10x30 and needed a smaller unit. Claudia was great even do it was raining and cold Claudia got us a unit right across from our old unit. Thank you Claudia
The property location is good, and Manager Gina is an excellent sales/people person. She explained everything very well, walked me through the site, and tried to help me to protect my belonging better. I did not like having a mandatory $11 extra per month for $3,000 worth of insurance, on just a few items not valued over $400. Most sites offer that with the price or make it an option. Other than that, all is well.
Mark was a great help and made the experience more enjoyable rather than the awkward boring banter you would regularly get. Great job, great prices, decent units
Claudia is nice, friendly and professional. I would recommend this place .
We went to reserve our storage Claudia called ahead just to confirm that I was still needing the unit. Came in she was very professional and sweet lady. Explained everything in detail. High recommend using this storage lot other storage lots gentleman was rude. I give her 5 stars for excellent service.
Been renting w Public Storage for a year now and wouldn't want to go anywhere else........The service has always been professional and friendly.....The property manager Claudia is AWESOME and very courteous, professional, friendly and funny!! I recommend this location to anyone needing storage!!!
Great customer service!
Customer service was very friendly n fast easy process. Rachel is Who referred me to this location and she was extremely helpful n Nice. I would definitely refer my friends and family members. Thank you for your service.
I would like 2 say thank&i appreciate ur great customer service to Rachel C.
I rented with Public Storage about 1year ago and needed storage again. Had a great expectations the last time at that location and with property manager Claudia. When we came in to rent Claudia welcome us back with open arms and a big smile. Give that girl a raise she is great and treated us just like we where old friends
i came to the store Rachel gave a great service she answered all my cuestions she was a exellent help.
Claudia provided excellent customer service. Found me exactly what I needed and at a reasonable price. Felt safe to store your possessions there knowing she's on site. Will definitely be coming back in the future.
I had a wonderful experience at this location. I was searching and searching for a reasonable storage place for my property since I am in between having to move out of current home and other home not being ready, I had to place my belongings in a storage and Claudia @ PS really help get me in a storage for a reasonable price without breaking the bank.
Ms Claudia very helpful and polite
Claudia is a wonderful, friendly person. The place is nice, convenient, and very inexpensive. I got a great deal even though I only needed it for a month. I will let everyone know that this is the place to go because of the great friendly service.
I have rented there before and i came back to rent again , its a really good place, thank you claudia for your excellent service.
extremely helpful, very convenient, great service, polite, friendly, quick and easy. best choice for self-storage without hassle.
I stopped by on my lunch break this afternoon and was taken care of by Claudia. She was as nice as can be and extremely helpful. She helped me get everything set up in a timely manner and I was on my way in no time! Excellent customer service and very efficient.
Excellent service from Mrs. Claudia. She was nice and very helpful.
Great customer service from the Property Manager and Anthony. Great prices and awesome service. answered in detail any questions that came across. good sized unit for the price, everything went smooth! :) definitely happy costumer!!!
claudia great customer service, very nice to talk to and explained everything perfectly. give her a raise.
Anthony had great customer service experience
I spoke with miss claudia and she was very helpful and her attidude brightened my day.
Great service, Ms. Claudia was really nice and went out of her way for me. It was a hectic time for me ...I am so thankful and the facility is well kept. 😊
Your employee violet was very professional . I would recommend this facility to my friends and family
It was simple and very weight lifting which is well needed in the process of life changes. Claudia assisted everything I needed to accomplish while being understanding and sweet mannered. She kept me laughing and at ease. One of the best storage experiences I can speak about. Thank you 5 stars!
I loved being the best experience will come back if needed Lori Ann was really good with us. We need more people like Lori Ann.
Claudia was awesome.Very nice and courteous.
Rented a unit from Claudia on Sunday and she was pretty awesome. Answered any questions I had and explained everything perfectly!
Just rented a unit a few days ago from Claudia. She is an awesome manager and great customer service skills. I have rented many times from Public Storage and will always come back due to the great experience each time. Give Claudia a raise. I recommend Public Storage. Thank you Jonathan L
awesome, mrs claudia and the public storage worker were helpful and courteious
The service here is excellent.
Cande was very informative and helpful.
Quick and easy!!!!
Cande did a very great job in assisting me with what I needed today . Go check this place out !!
This is a great storage very kind patient and helpful employees here,plus great rates!! Highly recommend.
Great prices, great service. Cande was very friendly.
The office @ NW410. Cande was a great help. The 18 wheeler didn't fit. Cande was able to give a a unit closer.
Cande was great
I liked the staff that was there. They were helpful and friendly, and had laughing. Cande and Eric are the best.
needed to make a payment & was not near my home location. stopped in @ this location for the first time ever while Conde was working. he was very cordial, helpful, & informative. Answered all my questions fully. Pleasant experience.
Great customer service and really cheap prices!!! Thanks Cande: )
GreT place, wood recommend it to anyone
I was impressed with Cande's professionalism, integrity and work ethics! Very satisfied.
Cande has Great customer service.... anytime I have questions he has answered them as well as taken care of any issues I've had.....
Good people. Customer service is friendly and quick.
They were great very helpful I would give them a 5 star rating on this one if not higher
Cande was very helpful and understanding about my situation