Public Storage Self-Storage Units at 8726 Fredericksburg Road, San Antonio, TX

Great place ms.D is so nice

Donna does such great work assisting others and up keeping the facility.

Donna was an excellent CSR very atentative person, recommend her for every rental at this place

Great location! Donna has always been so helpful!

Very nice they do go a bit overboard on security to get in but I would rather have that then no security and have all my stuff taken

Donna is awesome!

MaryAnn helped me with the transfer of the storage units in a very professional and respectful way. I highly recommend Public storage on Fredericksburg in San Antonio.

Donna is the best and I love her personality and hat!! Excellent customer service!

Donna was a great help trying to locate a cart. I just got a storage yesterday and was lost. Thank you for all your help

Donna the best property owner. She always calls before I'm due for payment.never fails to make me laugh .always cleans the property looking clean enough to fry an egg in summer.

I’m so glad we returned to this location! Donna is a great customer representative for Public Storage! She was so friendly and helpful with all the resources Public Storage has to offer, she made sure we were comfortable with our decisions. She took the time to give us a little walk through, although we had being previous customers. We really appreciated that, I will definitely recommend Public Storage. Thank you so much Donna!

I had an amazing experience storing my items at this facility. The property is always extremely clean and updated. I've never had any issues renting a space here. I highly recommend to anyone! Donna has been amazing, professional, and extremely helpful! Great job

Easy access to our unit at all times needed. Clean unit & friendly staff to help throughout the process. Kyle helped us answer questions about the process on property during our move in!

Convenient location, well maintained, and an excellent assistance buy Mrs Donna. Definitely will keep on renting here

Donna and Maryann assisted me at 2 different locations to find the perfect unit for me. Great customer service!

I would like to say thank you to Ms. Donna who is always a great help every time I have visited this location, very Polite and frendily.

Mary Ann is a very hard worker,everything always very clean here!!

Place is clean. App works well to open gate. Cute girl works the office. What more can you ask?

Mary Ann is knowledgeable, caring, and Customer-Focused!! Replace the kiosk with Mary Ann!

Mary Ann have me excellent service today & she is noligable very very helpful !!

I had my first experience with looking for storage facility. I’m so happy this location was my first stop! Mary Ann is a great customer representative for Public Storage! She was so friendly and helpful with all the resources Public Storage has to offer. She really brightened my day considering I’m moving and had no clue about storage. I will definitely recommend Public Storage to anyone that needs a place for their items. Thank you Mary Ann!

Mary Ann at Public Storage helped me to get a larger storage unit at a great price! She provided exceptional customer service. It was very much appreciated.

Great service.

No person and false advertisement. No supplies or anything.....

Just what you need it works for me

Mary Ann gave us great service today !

Mary Ann was so kind, friendly and above all super helpful! She got me my storage unit fast and easy. Thank you for all the help and your kindness! 10/10 👍

Moved out before July 2023. This is a San Antonio kiosk branch so mgmt office is none existent during move out. But, I posted online that my move out was July 30th. However, got called morning of August 5th that I owe August rent. Informed caller that space was left empty by end of July. But caretaker listed me leaving on that same day August 5th and that I owe August balance. Reported this branch to HQ as fraud charges. Found out Public Storage price was greatly going up later. Glad I transfered to a cheaper but better storage unit location just in time!

Poor Customer service. Had appt for 930 am no one in office. Called and lady stated they were out on property. No one came to office to assist until 1 hour later and not only that come to find out it was a lie. No one was on property. They had someone come from across the street to help. To have to wait and hour after appointed time is not acceptable as people have things to do

Manager, employees are never in office, nor on the property. This happens every time your payment is due, thus you aquire the eminent late fees. I've lost my own storage unit at the location off of Fredericksburg road due to terrible management time management so forth from property the property. The sad thing was they were items that my children made me from when they were young 12 years old 10 years old so forth clothing that could not be not be replaced due to my children would give me a cold or I am taller than the average lady and it's hard to find my size and some things I bought from Goodwill and so forth. Many of other personal items were lost. Priceless. Not do to me not trying the utmost to make my payments and talk to management and try to make arrangements they were never there they would never answer the phone but the time the late fees kept recurring I couldn't afford it and they sold it all for auction for $10 what a slap in the face secondly my boyfriend has to go and get a storage unit himself there with a few little things that I have left in there as well that he put into his storage same situations going on pretty sad they are never there they never take the payment some people do not have online paying they just it's a horribly run place and they take advantage of that the situation

I am beyond pleased with my experience the past two days I’ve never had to get a storage unit before but when I tell you I was taken care of from the moment I walked in the store. Even seeing the way they interacted with other customers. They have great customer service skills. Now let me start with Jill she went above and beyond herself to make sure my reservation was the one that I wanted I was able to view it before moving in and when it wasn’t quite what I wanted she made the process to change the unit so simple. Definitely recommend going here for all your move in needs….