Public Storage Self-Storage Units at 7815 Chelico Drive, San Antonio, TX

Chris did a fantastic job helping me with my rental space

Awesome and super clean.

Is infested with rodents

After speaking to Jesse Johnson he has finally made this whole storage experience easier and has been such a great help. Thank you so much. Hope to continue to have a better experience moving forward. Thanks to Chris as well for his help ans well.

Storage started to smell like dead rodents and found my belongings with chew marks. Needless to say, I caught one!

Just wanted to share that we had arrived with a reservation for Labor Day special and it turned out that there were no more units for this special we were set on leaving however Christopher was super accommodating and kindly walk us thru some options that made financial sense. Christopher saved the deal for Public Stirage his knowledge and Carismatic personality allowed us to feel comfortable moving forward with the location. Thank you Christopher Piblic Storage is fortunate to have you working with them.

Mia service was awesome! She was very attentive and helpful when returning my call. I had a few questions about my storage and she was able to assist me. Great attitude and positive manners. People should be kind everyday just like her! :)

Stopped by the other day to get pricing. Was greeted by Chris who showed me around and answered all my questions and concerns. Great guy!

Chris was very helpful and informative about the units and made me want to rent a storage unit here at this location. Was also very nice. I would definitely refer people to rent here.

Arriving to this location, it is very clean and taken care of. Christopher helped me greatly with the rental process and answered any questions I had. Christopher is very professional and I am glad I chose this location!

Great storage place

This used to be a great facility however there’s several homeless people in the area. They’re always camped out there. The gates to the entrance never work. They’re always down and blocked. Makes it very inconvenient and the prices continue to soar constantly.

They up the prices every couple months ...BOGUS SCAM

Good customer service and great clean place 👌

The manager Corina Gonzales is extremely helpful and keeps the property very clean.

Christopher was great and very professional

I was helped by Corina and greeted as soon as I walked in. She gave me all the info I needed as well as a simple and quick breakdown of my payments and the expectations of being a renter on the agreements. It's my first time renting a storage space and the process was smooth thanks to Corina :)

Nice and clean

Every year I get a storage only with y’all love the one And only employee lady that is so nice and helpful Mrs.C

Peitra was amazingly helpful.

Great place, my code hasn’t worked since day one. But I’ve been using a new suggested code and it has been working flawlessly. One thing, I see a lot of comments about the elevators, the key to using them is to recall once the door opens use your code or wait until all your things you’re taking down are in the elevator, then input your code and you will not have any issues. For us, this was a problem the first time around. After this one time, it has worked perfectly.

Every time I go there, you can’t use the inside part, the door is always broken, no one is ever in the office, I had to go back 3 different times before someone was there, facility is always dirty now and it’s hot, doesn’t feel like climate control….OH and they keep raising the rent. I’ll be moving out soon and I can’t wait, just hope it’s before another increase. Consider yourself warned.

Gates are always having issue and no one is ever at the property to help out or answer the phone.

I rented a unit online and once that filled up. Corina helped get me set up with a second unit. She was very helpful. I always see her going around cleaning up the area. She had 5 other groups needing to get a unit and was kind to each person she helped.

This place has gone so far downhill. It used to be good but they clearly don’t care about this place anymore. For example I have a vehicle parked out back and as of this moment I can’t get my vehicle out, it’s literally trapped back there because the access gates are both down. They have two access gates and one of them is ALWAYS BROKEN. I can’t remember the last time both of them worked. I have been calling for three days and NO ONE answers and when I went by the office of course the doors are locked and no one’s there. I’m sure eventually they will get one of the gates working but I just hate that I always have to cross my fingers and hold my breath HOPING their gates will work today. They even have a banner on the back gate that’s half come off and no one has bothered to hang it back up correctly. Even a detail as small as that shows they could care less

Corina was very helpful, friendly and easy to talk to! She definitely made my experience great!

Corina was so friendly, helpful, and very knowledgeable about her job!!!

Useless facility. No security whatsoever. Our small cargo trailer/ tiny home, full of motorcycles, camping equipment and tons of sentimental items was stolen out of this "secure" parking lot. It was parked right in front of the security camera at the loading dock and had a very strong hitch lock. Nobody cared. Anyone can just easily wander in and take your belongings. I have lost faith in all storage facilities and believe that it might have been someone who is familiar with the facility. We have been ignored by this large corporation and San Antonio police have not been helpful even though they arrested a man riding my motorcycle. Do not store vehicles in this facility! It has been a continuous nightmare for me and my boyfriend for months. There unfortunately is fine print that says they are not liable for anything, so you're better off just parking in the street and saving yourself the monthly storage fee. Bad!!!

Corina is awesome, sweet,kind, caring!!!!Outgoing!!! We need more people like her working!! If there was a 10 I would rate a 10. Thank you,Corina for all of your hard work!!!! I appreciate you very much!!!

Corina was very happy to welcome to Public storage at Chellico drive. She help me with the service I needed with an astounding experience affording me the best customer care I have ever experienced, Thanks Madam, you are great.

Worked with Corina today on getting my two units squared away and she was a great help both professionally and personally.

Karina was a great help outstanding customer service! Made the whole process simple. Had trouble with my unit when trying to enter she helped right away.

Carina is amazing!! Took her time explaining everything to us and even showed us a unit to make sure our items would fit. Went step by step telling us the rules, details and getting our storage. Very clean facility, inside and outside. Storage rooms are very clean. Very easy process and great customer service. Thank you Carina!!!

I have been trying to come into the office and pay for over 2 weeks. EVERY time I come, no one is here. I call, no one answers. I use the chat, they tell me, Drive to different locations and see if anyone is working at those. What!?! I just need to pay cash inside. Hours are from 9:30 to 6pm. No one is here.

Corina was very helpful and kind. I’m glad she was the attendee. She definitely made me feel welcome and made me feel like I chose the right place. Thank you Corina.

Costumer service was great! Also so clean and comfortable to walk thru. Worker Corina was the best. Explained everything and had so much patience.

Corina was the best

Says climate control but is always hotter than a MF every time I go. Am I lying? No! Am I going to remove this review? No! Did you try to fix the issue? NO! Did you basically say there was nothing you can do over and over and over again with no solution? Yes! Looking forward to taking my 💵 elsewhere. Inside temperatures 🌡 hotter than outside wth?!

Need manager on premises, female attendant was in need of help

Carina helped us rent our first storage unit and the service was astounding! The facility was clean, well kept, service was friendly and knowledgeable. Overall great experience and somewhere I would recommend others to go in the future if they need a secure place to store things. Thank you Carina for helping us get everything in order!

Easy process and great service. Curtis made everything easy :)

Had a storage unit there and auction off without a notice in the mail and or online email or a phone call then took another payment after they auctioned off our military documents and gear and my mother's urn and my daughter's and almost other things. Who does that .. after knowing received a phone asking us to come secure my storage unit and didn't mention nothing about being in auction . All of my husbands military documents and gear and my mom and daughter are gone no phone to tell is how much or why it went to auction then doesn't follow proper procedures and rules and everything monthly statement is different. You be past you due date if it's 3 to 4 days and they alrewdy tacked imon 20 late fees plus your next months due date amount . No time or date of them is auction or how much to restore to keep it but sure did grab 278 .00 after that . Disgruntled upset and emotional veteran with knowing what to do ? Jacqueline and Francisco P. Unit 3106

Customer service related with me details and made me feel better the situation

Cindy was very helpful ironing helping me select the right size storage unit.