Public Storage Self-Storage Units at 909 Runnels Ave, San Antonio, TX

Same day service was quick and easy! Baby was polite, efficient, and amiable getting us set up, and the unit was clean and easy to find. New facility that looks nice.

Helped a friend pick up a bed. But area was very clean and easy to get to locker.

Very clean!!! The check in was fast and awesome! Karina was waiting for me at the front. Very kind, efficient and helped me with 3 boxes. I have never seen a place this clean, comfortable and with this kind of service. Highly recommend!!!!

The lady is rude she is never available and not flexible at all. This storage is for my friend who had to go to Louisiana to get treatment for cancer. Not even a week after he got the storage the bill was already due. A storage that was supposed to cost 91$ a month has cost me 210$ first month and 111$ this past month plus they cut my lock off which was another 21$. I explained the situation but she didn't care.

Baby was really a doll!

Good customer service

Mark was very professional and helpful. Whole process was quick and painless.

Great help

This is my first time renting a storage unit I was a little nervous , but I wanted to thank Baby for answering every question I had she took the time to help me download the app. She has wonderful customer service and just because of that this will be the only place I’m going to rent a storage when I need one !!

The lady name is baby she is the best most professional woman I ever met

Good teaser monthly rate, but you may end up at an end, a side or floor that takes eons to get to (one entrance for all) and/or is toasty. Buddy has one and we were soaked in sweat after 30 min not what I'm used to with "temp ctrld." Zero access to trash or recycling bins, bummer. Amazingly High security even for enclosed place, have to enter ur code multiple times to get to your space, which can be a challenge sometimes. Can only get thru your floors door👍Best to bring your own dolly. The few flat carts they have are quickly taken as there are mult floors, tons of units for this complex. Pretty well kept but did see few roaches, n flying ant in hallway, probably cant really prevent that from all the stuff going bk n forth. But I have outdoor unit elsewhere and zero roaches 🤷🏻‍♂️The "10" units are just over 9x9 and ~8ft high.

I recommend this I moved my storage from another place to here for a reason !! Ask for Baby she’s so helpful:))

Baby helped out a lot and made it easy for a first timer who’s never rented a storage before once again thank you babe and public storage

Great manager and location

Baby is wonderful great customer service explained everything to me and helped with app

Baby was helpful with my move in great environment. Store here

Public Storage Representative Baby is beyond exceptional. If you want someone who is professional, personable, knowledgeable, and detail oriented she’s the one. She multi-tasks and makes sure she always gets the job done effectively and efficiently. Someone make sure Baby gets a raise and bonus! Thank you Baby for your phenomenal customer service.

Baby was nice and fast

Very helpful and always on time. I could stay here forever

Baby was so nice very helpful great customer service

Baby was so helpful and nice

Very courteous

Baby and Sophia were very helpful

baby was super nice great customer service

How do I change names on the unite?

This is has to be a nice place to store are stuff ain't like the rest they got bathroom on all the floors kept clean nice and cool inside what else do you need I like it very much

This place is nice I recommend getting a unit here its clean they are friendly and helpful they work with you and this place is NEW. It has floor units and upstairs units nice and spacious. Good for your buck. I wish I happy pictures but it's nice!

First time going to public storage with my parents and the lady there named Melissa, was very nice and helpful. She took the time to explain how it work. I would definitely be coming back.

New facility very nice! Reasonable rates

I recommend this location to everyone. The location is brand new and very affordable for the size space you need. Baby is above and beyond in her service there. Lucy is also very helpful. Good employees ya got there PS.

ROACHES! At first everything was great, when the AC was working, when they just opened everything was clean. Then for some reason ac stopped working and when I went there yesterday my entire unit was infested with roaches. I couldn't even pick up my kids Halloween costume out of storage. They're everywhere on everything. I have no idea how am I going to deal with this situation I cried all night. P.S. BABY is amazing, she just works there, so the situation is not her fault

They are outstanding!!! Beyond helpful. Made the move in process a breeze!

Ms. Baby was the young lady that helped me. She told me about the First months rent which over the phone I was told a different price. Also she was very nice and courteous and very informative of the information that was told to me on the phone which was a lie she told me what it was going to cost at that moment and what they did not tell me on the phone when I got here so thank God for her and thank God I had the money at that time otherwise all my stuff will be out in the streets thank you for people like her you need more people like her in the office God bless you and have a blessed day Mrs Lisa Maxwell

Nice property & great customer service baby was real helpful and answered all my questions that I had. Glad I chose to store my belongings here.

This post is well overdue! Long story short in July I was moving and needed a storage unit. I looked around and decided on this location. Glad I did because Baby ( yes her real name is baby! How awesome is that!) was amazing! Tour was great and paper work was a breeze. I didn't feel rushed and all of my questions were answered! 20 out of 10 for Customer Service! Very satisfied with my unit. Great location and price ($1) could not be beat. Thanks for your help Baby

These two ladies Jenn and Baby❤️❤️I have nothing but love for them. They were very nice and very professional and sweet. They helped us out to the end of getting us a storage. Wished it was more people like them in the world. Thanks girls for everything 😍👍🏽👍🏽👍🏽👍🏽👍🏽

Baby and Lucy are so helpful! Thank you for the tour of the units. Looking forward to using your storage facility!