Public Storage Self-Storage Units at 1426 N Panam Expy, San Antonio, TX

Deanna was very helpful, and provided excellent customer service. She was able to show me the different storage options and was very helpful, friendly, and courteous. Thank you Deanna!

Mrs.Corina Thank you for helping me with My Payment Very Helpful person Great Customer Service Felt the Energy she's a sweet Heart Service 10 out 10 💚

Great service; great facility!!

The person upfront was terrific 👏 👌 I love the fact she was knowledgeable and proud of her location.

EDIT: The district manager reached out and was able to help me have more time to get our belongings out without the impending charge for next month and assured me that he will help if there continue to be issues he is just a phone call away. Thank you for the prompt response! This storage facility is awful. I have been trying to get my belongings out for the last 2 months and the elevator is ALWAYS broken. It takes time being able to get someone to help me move my things out, and each time I've had to reschedule bc of the elevator not working. Last month bc of non payment, they broke the lock I purchased from them, and replaced it with another lock and told me I had to pay them bc they broke the lock off. I explained why break my lock off when my access was blocked through the app- meaning I can't even get in through the gate. They broke the lock JUST to charge more. I've learned my lesson, never get a storage unit with multiple floors- there's no guarantee the elevator will always work. And public storage doesn't care- they just want your money. Avoid this place for longterm storage. I am regretting it. Elevator was broken yesterday, and no one answers the phone there so it's impossible to call ahead and find out if it's working. Never. Again.

Needed a storage ASAP, got it within minutes thank you Diana O. :)

I like to give a Thank you to DeAnna for coming to property 29280 for calling me and inform me what she has done on property n unable to do. Thanked her and I will take care if it. Great team player love working with her. Team players, we can accomplish more work and with great communication with one another.

The property manager is super friendly and worked with me on getting me a storage unit. She even helped me move some of my belongs to my unit which I’m super grateful for. Would 20/10 recommend to anyone looking for a storage unit.

Charlie Martinez is nothing short of a gift from above! We had one problem after another trying to make this move and he is the problem solver like I've never seen! He deserves a medal and a ceremony! If not a big fat raise! Thanks to him we are in a space that works for us on ALL levels! Thank you so much Charlie for your diligence! We will tell the world!

Best customer service ever!

It's wonderful everything is so advanced it's clean no bugs the ac works cold the bathroom is clean on the first floor, property management is in by appointment only, problem is there isnt a sign that states this so I understand the frustration of the negative reviews, once you call coustomer service and arange for there to be a property manager on-site they're super helpful and attentive! Diana O specifically was quick to help me resolve getting a unit and getting my situation in order! She was kind and extremely proactive to be efficient! I definitely recommend this public storage!

I had a pleasant experience when dealing with Corina at this storage. She was VERY helpful and had answers for every question. There was no problem we encountered but I know she would've solved it if any arose. Thank you for being so helpful and kind .

John was very professional and nice helping us at the very last minute...we were in need of a good storage unit, and he accommodated us staying late.

I actually liked the place. It's great when you don't need anything. But I'm giving a 1 star because very, very often no one is here in the office. I do love Joaquin. He's great and so helpful. When anyone is here he's the only one I've actually ever interacted with but that's when anyone is actually here. Price hikes also suck and often there aren't enough carts.

The staff was extremely friendly and went out of their way to help me. The facility was clean, well maintained, and accessible. Good customer service is ALWAYS appreciated and that is what I got there. Highly recommended!

This place sucks always broken elevators never anyone on site. Do not waste your money here. We run a business and this storage is not one to count on. -0 if I could

There’s never any dolly’s available when you need them. The elevator in the front was broken and said to use the other one. Then there was another sight on elevator number 2 saying it was down too. It’s annoying to haul heavy furniture just to find out I can’t even access my unit.

Corina was amazing and helped me getting everything set up very fast!

Just know they don't have trash dumpsters for customers 😒 on the property. They will fine anyone who leaves anything behind. Other than that it's OK property.

Review for Corina located at1426 N Panam Expy San Antonio, TX 78208 Ms. Corina has excellent customer service skills and was so pleasant to work with. She is extremely knowledgeable and goes above & beyond her duties to make your experience top notch!

PM Corina, was very professional and extremely helpful with all of my questions. The exterior and interior of the facility was very clean. I would recommend this storage location. I rate PM Corina’s service with10 ⭐️!

Do not rent any units from this place I had my unit broken into and the property manager had no idea . Which means they do not care on doing there rounds on checking on the units. Really bad area also there sliding can just open with one pull and any one can get in and they still have not fixed the vehicle entry way . Mangers are never on sit Just don't waste your money on this place

Muy mala pesima

"Ridiculously over priced"!! I like it just hate having to key in elevator code all the time, & having to walk through long halls of storage units...etc. other than that place is climate controlled & can access gate when entering & leaving through phone app.

Joaquin is the best always very helpful and kind

Joaquin is a great guy always helps me out

Storage facility is clean, well lit, and very secure. Joaquin, in the front office, was very helpful.

Joaquin was amazing , he really help me take care of everything and get a unit that I could use a long time I’m not going anywhere else!

This rating is for the Public Storage unethical company business practices as a whole. After a couple of months of teaser rates they DOUBLED our rent. DOUBLED. On two storage units! This is legal EXTORTION. They know you can't move a full unit that fast, and most of us don't have the time, so they rake you, hoping you'll just pay it rather than move. Well, we're moving. Don't waste your time or money. On the plus side, the site manager Joaquin is an incredible guy and keeps the place clean and tidy. He should go to a place where they appreciate what they have. Review amendment 9/5/2023: Mark from district called personally to make it right. Rarely in business does someone take the time to listen and take measures to correct a negative situation. I am happy to report that the increase has been resolved and we are more than happy with the result. Thank you Mark and Joaquin for your personal touch and resolution, and to Public Storage for the employ of such outstanding people.

Joaquin was fantastic and got me set up right away! Everything he did made my move super easy.

I love it !! Always clean !!

Great experience. Easy to get in and out. Special thanks to Joaquin for making our move-out a breeze!

The people working here didn’t help us at all. They gave us a unit, and the lock was broken. They said they were gonna switch us to a new one, so we waited for them. After 20 minutes, we went to check in their office and the guy was sitting down in his chair. Don’t waste your money at this place. Horrible customer service.

The staff here is amazing! Adeline was so nice and thorough when she signed me up the first day and even went out of her way to make me feel welcomed verbally multiple times. Ja quin is so patient and was very understanding about my issues and always had a solution for me. Even ran in to their district manager Rick who was non stop working but still managed to answer my questions in a nice and calm manner. I’ve worked with the public for over 15 years all over the country and I do have to say this team impressed me at this location! They deserve all the recognition possible. -Dilly’s Trading CO - Dillon Bowen

I was really impressed with the storage place. Everything from the type of locks that they use to the professionalism of the guy in the office that help me out I'll recommend this place all my friends and anybody that needs to get a storage place this is the one you want to get if you're in San Antonio.

Great experience at public storage Joquan was super helpful with assisting us with any questions my husband and I had and had awesome customer service!

Really appreciate the professional work Joaquin does at the storage great personality and friendly just stopping by he make my day hard to find good people like Joaquin

Great units.

Joaquin was very helpful and knew exactly what i needed. He made everything so easy and has a great personality.

I came to public storage 2 minutes before closing and Joaquin was about to leave when he kindly helped me with my situation. He was patient and handled my issue promptly. Thank you Joaquin

Joaquin, perfect help

Great service! (Joaquin)

Joaquin was fantastic. Very friendly and efficient.

Joaquin is very kind and helpful, contributing to a great storage experience!

Joaquin is the most professional worker very thorough and very nice

Joaquin is so helpful! When I couldn’t get into my storage unit he left his property to come assist! Five stars