Public Storage Self-Storage Units at 12806 Vista del Norte, San Antonio, TX
12806 Vista del Norte San Antonio, TX 78216
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
5'x5'Online only price$ 43/moSmall 5'x5'
$ 43/mo $54Best Price LabelHurry!
- Climate Controlled
5'x10'Online only price$ 63/moSmall 5'x10'
$ 63/mo $79Best Price Label
- Climate Controlled
10'x5'Online only price$ 77/moSmall 10'x5'
$ 77/mo $96Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
7'x10'Online only price$ 81/moMedium 7'x10'
$ 81/mo $101Best Price Label
- Climate Controlled
5'x15'Online only price$ 83/moMedium 5'x15'
$ 83/mo $104Best Price Label
- Climate Controlled
10'x10'Online only price$ 83/moMedium 10'x10'
$ 83/mo $104Best Price Label
- Climate Controlled
10'x7'Online only price$ 99/moMedium 10'x7'
$ 99/mo $123Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 104/moMedium 10'x10'
$ 104/mo $130Best Price Label
- Climate Controlled
10'x10'Online only price$ 122/moMedium 10'x10'
$ 122/mo $152Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 127/moMedium 10'x10'
$ 127/mo $158Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 128/moLarge 10'x15'
$ 128/mo $160Best Price Label
- Climate Controlled
10'x15'Online only price$ 134/moLarge 10'x15'
$ 134/mo $168Best Price Label
- Climate Controlled
10'x18'Online only price$ 151/moLarge 10'x18'
$ 151/mo $188Best Price Label
- Climate Controlled
10'x20'Online only price$ 162/moLarge 10'x20'
$ 162/mo $202Best Price Label
- Climate Controlled
10'x15'Online only price$ 164/moLarge 10'x15'
$ 164/mo $204Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
15'x15'Online only price$ 168/moLarge 15'x15'
$ 168/mo $210Best Price Label
- Climate Controlled
20'x10'Online only price$ 189/moLarge 20'x10'
$ 189/mo $236Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 244/moLarge 10'x30'
$ 244/mo $305Best Price Label
- Climate Controlled
20'x15'Online only price$ 260/moLarge 20'x15'
$ 260/mo $325Best Price Label
- Climate Controlled
10'x30'Online only price$ 332/moLarge 10'x30'
$ 332/mo $415Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 1138)
Holly was amazing on Sunday getting us setup with a unit. We appreciate the professionalism she provided, will be long time customers
Monique is stellar , great personality and fabulous she was here to help up with any issues and questions we had. Thank you so much!!!!
Just rented a unit and had a great experience so far! Melissa helped transfer us to a bigger unit with ease and went above and beyond to help!!
great service super recommended Ask for Melissa
Super easy to reserve a space online or in person. Everyone I talked to in the office was very knowledgeable and helpful with all my questions. Melissa walked me through all the procedures and paperwork. Great spaces to rent and even better customer service. Well done!
Melissa was so informative and helpful when it came to me transfering units today. The process was fast and easy. I'm very happy with the assistance I received from her today. Looking forward to using Public Storage for as long as I need.
Mellissa took care of me today and was able to get my issue resolved fast and easy! Thank you and have a great day!
Melissa is the best!! Always professional, polite and thorough! She goes above and beyond the call of duty!! Thank you, Melissa! You rock!!
Melissa helped us a lot. She is very kind and helpful she even came to work on her day off. We are very thankful. God bless you and we recommend this awesome place. We feel like our belongings are very safe here too. 5 starts plus.
I've been very impressed with this place! It's nice, super convenient, and they keep it up well. I've only encountered Melissa, so far, but she's always wonderful and on top of things :) Thanks for a great experience!
Hello! Just wanted to thank you ! For being so close , to home and having great staff! Specifically Melissa she’s always so kind and helpful! Really appreciate that thanks again👍🏽
This location is amazing! They do care about their customers and help in any way that they can.
February 2023. Melissa was great, and the process was smooooth...
A great location and great staff! They've been extremely helpful and they're very kind and helpful. Melissa was a great help!
Best storage facility I’ve encountered. The difference maker has been Melissa, the property manager. She’s kind and helpful. The best!
Melissa was great! She made the process easy, explained all the details well and was very kind.
Best storage place we have ever used! I highly recommend this place. The management is awesome.
This location is the best! The two ladies that work the property solo are amazing and super helpful. Melissa was great to work with over these last two months, very accommodating and sweet! I will not miss having storage but I will miss the customer service!
I was in need of immediate storage and she was able to get us storage today. Her customer service was exceptional. After dealing with so many locations and being new to the area, Melissa was awesome!
Melissa is awesome! Always goes above & beyond to help
Liz was awesome! Thanks for putting up with me being complicated
My mom is moving in with me and we can't fit all of her medical supplies in our home, so I needed a storage unit nearby. I came upon Extra Space Storage since its abt 5 min from our home. Naimir was a great help, getting me a wonderful deal on a small unit. Plus, she made it quick and simple. And her hair is soo cute too! Thank you Naimir!
Melissa was so helpful in showing us around and providing us with the needed info. Also this is the cleanest storage unit I've ever visited. 🙂
After looking at several places my wife and I found this gem close to our house.The minute we arrived we were met by Melissa the property manager. She made everything so simple and explained everything well. We were amazed at the level of security the facility offers. Thanks Melissa. We are very happy with the unit we got and plan a long stay.
Love the manager she was great
So far my experience has been fantastic! This is my first Storage and Melissa was kind and patient enough to explain to me the terms and conditions of renting a storage space. I’m so thankful you have a wonderful employee working there. The storage facility is well keep, secure and clean. I moved from a 10x15 unit into a larger 10x20 unit the next day because I needed more space. I would say the only negative to renting a storage with multiple levels is you have to punch in your code to enter the building and punch in the code again to enter the elevator. Doesn’t seem like a difficult task but when you have to do it dozens of times as you offload your truck you’ll realize how arduous it is lol
Melissa was very helpful and quick to help me. Really appreciate great customer service and kindness!
Melissa did a great job in explaining everything.
Let me first start off by saying that I’ve been having the most terrible year - like a lot of us are- believe it or not some of us are seeing some good out of it. Unfortunately I’m one of the ones that have been the complete opposite. Having to move all your belongings into a place you know nothing about and worried about scams and contracts that try to trap you amongst just trying to figure this all out within just a couple of days is beyond stressful. From talking to Normani over the phone briefly and to stumbling in miserably to Jeannette meet me at the front door with a smile on her face was all I needed to feel safe and at ease about this place ! Jeanette went UP AND BEYOND from greeting me- accommodating me- showing me units & just being herself which is amazing down to really knowing how to communicate. She’s wise and understanding and she made me laugh even though laughing was probably the last thing on my mind. She went slowly over the each page of the contract - repeated herself multiple times so that I felt comfortable about the lease and made me copies of everything. Seriously ? You really don’t find customer service like that just anywhere-which sounds bad but it’s sadly the truth ! Anyways I’m excited to move my things in and am confident that this is a safe spot and storage company ! Oh also - month to month and no penalty to leave whenever you’re ready with some weeks notice of course- but TAHH how simple and easy?! So google wont let me post another review since I've already posted one??? BUT I want to add in that MELISSA the property manager has went up and beyond for me when the transition happened and until this day. She just always is calm and willing to explain or help where she can. Me being out of state it can be difficult handling things with my storage but she always understands and helps where she can. THANK YOY MELISSA!! :)
Excellent service Melissa made everything so easy and smooth thank you
Best location to come to! Melissa is awesome!!!
Adriana was an outstanding helping me out. She help me out to get another unit
Love this place 1st time here and Adriana was so helpful
Awesome facility, stayed there for a month, and property manager Adriana was super kind, helpful, and down to earth. Would definitely recommend this facility to anyone!
Ms Adriana was very helpful n assisting me on downloading app to my phone
Never called me back after their elevators broke
Great location and everything was pretty clean! Melissa took the time to show me the unit sizes we were considering and answered all my questions. Didn’t feel rushed and was very helpful. Thanks, Melissa!
What an amazing service, Melissa was awesome! Very informative about all the promotions and specific details about the rental! Thank you Melissa
Don't know why PUBLIC storage is leaving the grewt reviews for EXTRA SPACE STORAGE on their web page. As if taking credit for what extra space employees have achieved. Because I WILL CLEARLY STATE THAT WHEN PINLIC STORAGE TOOK OVER THIS LOCATION ON VISTA DEL NORTE THEIR OFFICE MGMT AS WELL AS CORPORATE COMPLETELY FAILED EVERY PART OF WHAT CUSTONER SERVICE STANDS FOR!!! THEY AUCTIONED 2 OF MY UNITS WITHOUT PROPER NOTIFICATION. RAISED MY RENT OVER $100 AND TOOK AWAY MY RIGHT AS A TENANT TO HAVE 24HR ACCESS WHICH WAS MY agreement with extra space. I WILL NEVER TRUST PUBLIC STORAGE WITH ANY OF MY VALUABLES NOT EVEN THE WASTE THAT COMES OUT OF MY BEHIND.
Hello thanks Melissa was great all the staff at this location are great. Very informative patient and willing to help do you can understand how to maximize usage of your storage even had examples how to store your items thanks a lot.
Melissa was very helpful and provided great customer service thanks again Melissa 😎 - Richard
Elevators are in poor working condition. There were cockroaches in some units. The temperature controlled environment is not very well controlled, and the staff touched my daughters hair after picking up a dead cockroach. Not a good experience at all. I won't be using this facility again.
had the worst morning so far and already tried two storage units that were CRAZY expensive, was driving by public storage going onto wurzbach parkway and Melissa helped and made my day slot better for the time being. She not only explained everything perfectly so i could understand she also helped us chose our unit and even took the time to show us a few units till we found the right size. After we chose a unit she helped get us a great deal and even told us of a promotion going on that qualifies us. Thanks Melissa not only did u save my day you really helped us out greatly thank you for taking your time and helping us get the best deal. COME HERE GUYS I WONT REGRET IT 🤓😛💥🥰
It has been a amazing place. Have had no issues here. Melissa is great at helping us.
Nobody never be in the office when u need them.
Great storage auction experience, Melissa was fantastic, professional and friendly! This facility is also super clean and has carts available for use. Thank you for an awesome experience
I'm moving I rented a storeroom facility here it was new nice clean very helpful staff and a great special to
Melissa was a great help in setting up my rental. She explained the terms of the agreement and showed me landmarks in the facility to help me find my storage room. She also helped a different person on a transfer and was considerate in getting their rooms close together without having the customer to ask.
Melissa was very helpful, polite, and knowledgeable. Very happy that I chose public storage!
There was an incident at this location and Melissa was quick to let me know so I could make sure all of my things were ok. She went above and beyond providing great customer service. Thanks Melissa!
Extremely convenient and clean the one click access is pretty dope
Since the new owners our monthy payment hasn't been corrected. Bad customer service, no updates on there part. I'm having to call every week since Nov 2021
I had to go into the office at the new public storage. Melissa was a great help and took care of all my issues. It was a hassle free experience, and she showed me that they truly do value me as a customer. A lot times when a new company takes ownership of a business it can be a hassle getting everything switched over. Thanks to Melissa that did not happen, and I am glad I chose to stay with the new company.
Melissa was great,she was super helpful,she was kind 10/10 recommend ,she was great,considering we just moved from nebraska
Great place to storage alot of room to storage your belongings while moving out very clean facilities
The manager Melissa has been so helpful and reliable I dont know where I would be without. Thank you Melissa I don't know where I would be without you
Not satisfied at all! No one has called me back they switched over storages companies. Customer service is not like it was before left 3 messages not anyone called me back. They also tried to up my price without my knowledge. Very disappointed how iam being treated hopefully I get a call or explanation with what is going on with my unit. thank you
I had a great experience with Jennifer, she was very helpful!
Melissa has been the best at helping us move in and get us situated with everthing!!!!
Very happy with the service that we received from this location.
This facility earned its 5-star rating when it was owned by Extra Space Storage. It came under new ownership at the beginning of this month, and my monthly rent abruptly increased from $60 to $72 with no justification. I have contacted Public Storage twice via the company’s website and left two voicemails with the facility, but all of my communications have been ignored. The unfamiliar voice on the answering machine and the complete absence of customer service lead me to believe that the employee who was the sole reason for many of the previous positive reviews no longer works there. If fair pricing and responsiveness are important to you, I advise you to look elsewhere.
My $46 small 5x5 went to $68 when they sold to Public storage. A bit ridiculous for a small storage unit to be almost $70. Would not recommend this place you can find cheaper elsewhere. Your contract went out the door with the previous company. Our recurring payments stopped when the building was bought by public storage so if you have a recurring payment you might want to make sure to RESET one up since it is no longer valid. That literally defeats the purpose of a recurring payment to keep having to set one up.
Great service when you call. Very clean facility. Will definitely use again when I need a storage unit!
Love the customer service here, Jeanntte was AWESOME! She was so helpful and nice showing us everything and how it works. She was so pleasant and happy and such a good vibe! I will definitely recommend this place just because of her!
Jeannette was amazing! She was very friendly and informative! I love her personality!
Was able to do the entire process for renting the storage and payment online. A representative from the office called me to make sure everything was good and that I had the directions and instructions that I needed to access my storage. Very helpful and friendly.
Excellent service from the kind staff. And it's always so clean. I feel safe going no matter the time to get to my storage unit. I even forgot one of my items outside my unit and they kept it and had it waiting in the office when I asked for it. 5 stars indeed!
Good quality storage space and very good service from Jeannette
Very nice/helpful employees. Facilities are clean and well maintained.
jeannette was very helpful thank you
Jeannette treated my friends and I very nicely! we loved her
Jeannette excelente servivio
Excellent costumer service. Very affordable and reliable.
OMG the ladies here (Sammii & Jeannette) are awesome!!! This place is super clean and they are extremely attentive!!! Thank you ladies. I will definitely be recommending this location to all my friends and family
Mucha paciencia gracias jeannette
Jeannette and Sammii were informative and super sweet. They answered all my questions and the facility was extremely clean.
Excellent attention Miss Jinnette🤗🤗❤
I'm a customer at extra space storage and I was just letting everybody know that the storage unit is very nice clean and efficient I had a problem that needed to be addressed they took care of it very expediently it was a time-sensitive issue that was taken care of the same day the two ladies in the front were very courteous understanding and professional the price for rent is very reasonable considering other storage units in the area of San Antonio if anybody wants to rent a storage unit this is the one for you I would like to thank the two ladies in the front office once again for your time expertise and courteous customer service thank you
Jeanette was very kind and showed me around the building, storage space was perfect for me everything was nice and clean!
Jeannett excelente servicio Y en español muchas gracias
Jeanne tte was extremely helpful thanks
Really appreciated jennette great service thank you
The best storage company in San Antonio, 100 % the best.
I need a storage unit and Mrs. Trevino was awesome in helping out. Showed all the units available, offered water and let you know everything that you needed to and they also do military discounts.
Jeannette was extremely helpful and answered all my questions.
I just signed up with this place and so far everything seems great. The place is VERY clean and organized, the storage space variety is good and I found one that'll suit my needs very well. Furthermore, Jeanette was super helpful. She walked me through 4-5 different storage spaces so I could get a better idea of how the space worked in relation to what I was storing and she was really nice and friendly too. Signing up was super fast; between the walking around looking at space and signing up for a space I was there for less than 20 minutes which was really nice too. So far, very happy with the experience here.
Easily the best storage unit you're going to find anywhere. Jeanette is simply amazing. Helpful, sweet, and very professional. The units are 10/10 clean and for great prices. Highly recommended for anyone needed some storage space.
Great service. Jeannette was really great and too really good care of us.
Jeannette was awesome during the entire process. She was professional , courteous and understanding. I highly recommend Extra Space Storage, the facility is well-kept and extremely clean.
Jeannette and her partner at extra space storage at vista del Norte went above and beyond with their great customer service. Both of them were so welcoming. It was my first time getting a storage and Jeannette helped me so much and answered all my questions. Will definitely recommend this place if you’re looking for a storage
The manager, Jeanette, was simply amazing to work with. One thing I usually dislike about storage units is how they try to upsell but Jeanette just listens to your needs and finds the best solution. Always walking around making sure the clients are being taken care of. Units are clean and pretty secured.
Miss J is amazing! Facility is always spotless. Quiet and well worth the money! Highly recommend!
Jeanette is excellent! She is the reason we rent here. She goes above and beyond to ALWAYS help us. She is kind, outgoing, and works hard all the time. I see her working hard and she stays late just to help customers and make sure everything is clean and in perfect order. She is extremely professional and we think the world of her. I would give her 10 stars because she goes above and beyond always. We highly recommend this location because of her.
An amazing place! The manager is so helpful and friendly! Super clean and secure for your storage needs
Excelente atención de jinet y muy buen servicio
Thank you Jeannette for helping me you are a very nice helpful lady
Jeannette was great at helping us with transferring our storage to a bigger unit. She did everything to help us with discounts. We appreciate her advice and time!
Excelente servicio magnífica atencion Super recomendado Gracias Jeannette
Jeannette is this best
Muy atentos precio razonables gracias Jeannette
This place is outstanding, both in terms of the physical facility and the people who work here. We had to move my nephew’s goods into storage quickly when he passed away from Covid. This facility is across the road from his apartment complex. The online reservation and payment system was a breeze. The access controls are first rate and the storage unit was spotless. The staff offered me water bottles while working in the Texas heat to move stuff on my own. In the midst of a tragic family event it is delightful to find a business with such high quality and care for its customers.
I had moved from dfw and arrived after hours. Jeanette was so helpful and considerate. She walked me through the process and got me in and unloaded remotely. I was so grateful for the great level of service.
Friendly, knowledgeable office worker signed me up . Storage facility was very clean as was the storage space I rented.
Janette is so sweet yall! She helped me and my husband when my dad passed and really made sure to take care off us we thank you !
Jeannette offered outstanding service. She was great and really nice!
Excelente servicio siempre pendiente a qué los clientes se encuentren a gusto . Limpio y muy seguro. Excellent Service always paying attencion to the clients feel safe and is always clean and you feel safe in this location
JEANNTTE ES UNA GERENTE EXCELENTE Y EL TRATO AL USUARIO ES MUY BUENO
Management goes over and above customer service .very polite ,very courteous ,very clean facility .I really appreciate the staff and the extra large very clean Units.I have only one request never get rid of management and staff and Request that AC unit is turn down for a more reasonable climate control. My favorite place to store my personal belongings.
Very clean and we’ll managed . The manager is very helpful and nice . Would definitely recommend this place
Excelente servicio y profesionalidad buen atendido gracias 🙂
Go see Jeanette!!! Not only is Extra Space the best storage option, but this location is a full 5 star experience. Friendly, very clean, the best!!!
Jeannette Is super friendly and easy to work with. She helped me pick a storage space that fit my needs on my budget. Moving in was very easy and the place is very clean. I recommended this storage facility to friends and family and now they are using it as well.
Great service! Helped us get the best size and rate for our needs. Friendly and helpful staff. Will definitely recommend 🙂🙂🙂
Buen servicio y amabilidad
Amables honestos y en español
A+ customer service!! I procrastinated on getting a storage for my move. Luckily Jeanette rescued me after hours and on a holiday weekend. I would highly recommend.
Store Manager Jeanette is on top of everything. So attentive to the security and always really helpful. Thank you!
5 stars. Everything is amazing. It is always clean and spacious.
This is my first storage rental experience and it has been smooth sailing so far. Jeanette has been very helpful every step of the way and has been very clear with instructions.
Efficient and friendly staff that is always available. Nice clean facility, thats easy to navigate. I felt very secure leaving my belongings here at extra space storage. Thank you!
Excelente servicio muy amable
Big shout out to Jeannette! She is not only a kind hearted person but a great manager at Extra Space! Nothing but a perfect experience since day 1!
Jeannette is such a wonderful manager here at Extra Space! Made sure we were taken care of and had everything we needed for a perfect storage experience!
Jeanette at this location was outstanding, compassionate, empathetic and a hard worker. I had a lot to do all on my own and she educated me personally walked me to my unit showed me how to use the keys which I thought were kind of funky keys and then also took care of the movers that I left there. People who care this much, and work this hard, to take care of their customers deserves kudos! She probably needs a raise too! She really deserves 10 stars. But it only allows me to get five
Jannette was an amazing help and comfort to me and my family. She went above and beyond our exoectations and helped us with every detail. She is a blessing to this company!
Jeanette was SO HELPFUL!
Can I buy boxes or other packing products from Extra Space Storage?
What are your storage unit prices?
What's the difference between office, access, and gate hours?
What type of storage unit do I need?
What storage unit size do I need?
Extra Space Storage has been wonderful to deal with and Jeannette is so helpful. She always goes out of her way to make sure our experience is amazing. I would rate her customer service a 10!!! I highly recommend Extra Space Storage for all your storage needs!!!!
I enjoyed my stay here. Jeannette was very helpful and was always welcoming every time I was here. I will be looking here if for future rentals.
The whole staff was friendly and helpful! Made the whole process extremely fast and easy, highly recommend!
Atención es excelente y limpio y en español
Ms. Trevino was friendly and professional. She was very informative and helpful on which unit would best serve my needs.I chose Extra space storage because I have family and friends who have used them and had amazing experiences.
Helpful pleasant professional thank you Jeannette
Just rented a unit and Jeanette was super helpful and friendly! The grounds were clean and she made me feel very comfortable about moving my belongings here. Thank you Jeanette!!
Jeanette is very courteous and was so helpful in assisting me in choosing the right unit. The units are so clean! Fantastic service!
Ms. Jeannette S Trevino helped me out greatly. I appreciated everything she did for me, from holding my reservation to showing me the details of the storage unit.
My experience was very great! I was greeted at the door with a warm smile from Mrs. Trevino. She is an awesome lady and made the entire process simple and quick!
We were looking for a storage unit at an affordable price. Many storage units rates were high and on top of that charge additional fees. Jeannette offered us a great deal and on top of that excellent customer service. She saved us a lot of time and money. Thank you Jeannette you really helped us out.
Great service and great price. Climate control feels great and easy of unloading into unit.
It was a great experience, not only did i get help for the price i had but i was treated very well. Would book with extra storage at this exact location over and over !
Jeanette was really helpful and a pleasure. I really recommend this storage center!
Great clean spot for storing away goods. Jeanette was Very friendly and helpful!
Jeannette was awesome very helpful!!!
Jenette was such a huge help so friendly and amazing, such an awesome lady
Very professional personnel. Extremely helpful and courteous. I believe her name is Nanette. Outstanding information and very helpful. Very classy and clean environment for an indoor storage facility. Climate controlled and comfortable. Recommend for anyone in this area.
Manager is extremely rude. I went to check my unit after a mom in an online group complaint of roaches. I didn’t have roaches prior to moving in this unit and now I do. After I brought it up to the manager I got a rent increase notice in the mail. I am extremely disappointed by the unprofessional service at this location.
Super friendly and knowledgeable!!! Very secure facility.
The ladies running this place are outstanding. Excellent, personalized customer service!!!
Friendly and very clean facility. Excellent customer service and affordable.
Jeannette was great! I appreciate the great customer service!
Loved it! The space is super clean and secure. The staff is helpful and kind. I purchased the wrong size online and Naimir was kind enough to help me figure out the correct size and transfered my lease for me over the phone. My favorite part is the pass code entry and the hours of access.
There’s a reason for a Sixth Star: Jeannette.
Jeannette is beyond kind, knows her property and genuinely cares about it!! Thank you, Jeannette, for your help, as WELL AS your beautiful accent!! I encourage everyone to rent here!
Fast and easy to get started. Units are clean and property is kept up nicely. Jeanette was super helpful and friendly with helping me gain access to the dumpster. I have had this storage unit for almost a year and wouldn’t go to any other company.
Excelente servicio y en español
Great staff prices are to way too high
Jeannette was such a treat to work with! Best customer service experience! Highly recommend!!!
This is a wonderful storage facility always clean and great customer service.
Great storage, Jeannette was very nice and professional.
Jeannette was so helpful and friendly! She made the process so easy. Highly recommend Extra Space storage and working with her.
Jeannette has been absolutely AMAZING. This storage has been accessible for my and my family when we have to move. If you ever need storage units come to this one for great service!
Excellent service great customer service and clean units thanks Jeannette
She treated me like royalty thank
Jeanette Trevino was very friendly, great customer service. Highly recommend this location. Storage is clean, great location and affordable. J. Estevez
Naimir nos atendió de manera excelente. El lugar está limpio, de fácil acceso y sus reglas son muy razonables.
Jeanette was so nice & professional. She answered all of our questions. The facility is clean and new.
Place is very clean staff is very friendly
Jannette was an amazing sales associate she was very professional and treated me very kindly, very accommodating answering all questions and showing me several units that suit my needs. I give her 5 stars! <3
We could not be happier!!! Jeannette is the reason we rented here!! She is lovely! Thank you!
Jeannette was very helpful and friendly during our move into the facility totally Recommend.
Initial leasing process was quick and easy. Naimir the Asst Manager is super friendly, patient and helpful ... I'm looking forward to a great rental experience, and clearing some clutter out of my apartment!
Moving to Extra Space Storage was a great experience. I wish all storage facilities were as good as Extra Space Storage. Extra thanks for the manager being extra patient with me and my poor memory. DH
I wrote a pretty positive review. But upon reading their fine print on late fees. This company is by far the worst in the city. Their fees are nuts and kick in only 5 days late (20% on 270$ is 54$ extra). Even apartments aren’t this bad. They also lock you out of all your units even if only one is late... To be fair to them, they do have all this in their contract so it’s not a secret.. just unfortunate they are the only company in the city like this
Very good customer care very helpfull ! Knowledge on every aspect of her job !
Great experience! Definitely recommend!
Great place! Defiantly recommend
I just love amazing customer service and Ms Jeanette is super wonderful and funny . Thank you Naimir for being just as wonderful. Both you ladies are Rockstars! 😃💥
The staff is so pleasant and helped us with all our needs!
Wonderful attitude and made me feel very wholesome very lovely person !!
Awesome customer service, awesome storage units. Very clean, Jeanette is very helpful and nice. We'll come back next time we need storage.
Best service in San Antonio I love this place, Jeannete is an amazing host.
Jeannette was so kind and helpful! They really make you feel at home and help you make the move in and out as easy as possible.
Great service! Super fancy, clean and Jeanette is amazing!
Jeanette was super helpful and set us up with a perfect unit in no time. The commute was easy, and the instructions for access were very easy to follow. I would recommend this facility to anyone in the San Antonio area.
Had an awsome experience naimir was really help helpful and very nice highly recommend this location 😀
Exelente servicio!!! Muy amable Jeannette!!!!
Janet brego al palo
Muy amable exelente servicio
Jeanette was great!!
Great experience Jeannette is great!!
Great person, very helpful
Jeannette was very sweeet and helpful, the unit is so nice. Highly recommend
Awesome experience with great customer service. I felt very welcomed into the facility. I highly recommend!!
Jeannette was above and beyond. She really helped and extended great professional kindness.
Held the unit for us for almost a month before move-in, which was greatly appreciated. Took the concern of not finding a storage place when we needed it. Easy leasing process, very kind staff, and the units/facility are kept in great condition.
Jennette is simply wonderful. She always greet with a smile and helpfulness. I have been renting a little over a year and this place is the best by far. The facility is always clean and I feel great knowing my items will be taken care of
Jeanette is always so gracious and helps us every time we come in to the unit. She is a pleasure and helps everyone with a sense of urgency. I will be continuing to rent with her and extra space storage! Love it!
Very easy to rent a unit online. When I arrived, Jeannette was extremely welcoming and offered great customer service! She was great about showing me the unit, teaching me how access the building, and talking about their policies. Extremely easy process overall and grateful for their great service!
Wow - excellent customer service in a beautiful new storage facility. I had researched storage facilities specifically for a climate control unit and Easy Storage far exceeded other facilities. Clearly moving is not fun, however the experience was made so much easier working with Narmir. She was professional, knowledgeable and very positive. She provided hand holding expertise. I’m happy to highly recommend this facility. Phyllis
Jeanette makes sure we have everything we need and greeted us at the door for our new unit we ordered very last minute. Thank you!
Jeanette was awesome and super helpful and always so nice.
Jeannette was super awesome in helping me with getting a unit highly recommended
I would recommend extra space storage to anyone who asks. Leasing the storage was effortless, clear, and user friendly when reserving online. I appreciate the cleanliness of the facility. I appreciate the friendliness of the staff and their desire to provide superb customer service. I appreciate how easy extra space storage made my move by providing carts to assist in moving.
I'm a first-timer in renting a storage unit, and I have to say, I had an amazing experience. Jeannette, one of the managers working here, was very kind and helpful with guiding me through the process of renting out a unit. She stayed in call with me, willing to answer any questions of mine as I went through the process of looking over mandatory documents as well. To me, this showed someone invested into their work, and I really appreciate her efforts in giving me and everyone else she's helped a good experience!
Jeannette was great. Made the visit quick and easy. Very satisfied with the information, thank you!
My experience here was phenomenal!! The customer service is impeccable and Jeannette was outstanding! She actually made my experience so fun. I would suggest renting from this place its so affordable, organized and clean very clean.
Oh gosh we’re to start... Jeannette is amazing!!! Best customer service ever!! The place is new and modern! Easiest transaction ever! Thank you
We enjoy keeping our things in this storage unit. It’s always well lit and always clean. Jeannette is always there to help and always so energetic and cheerful
Jeannette is always very helpful and Cheerful. Every time we show up to our unit, we find the area super clean. Will always recommend this place!
jeannette is very helpful
The manager is Friendly, kind, attentive to all my questions. Highly recommended!
Wonderful service will come back without a doubt thank you Miss Jeannie
Great customer service. Prompt and super courteous. Very friendly. Explained everything on paperwork and asked if I had any questions. Explained the dos and donts. Did a walk thru with me and made sure I understood their policies. I would definitely recommend to family and friends.
Jeannette is simply the best at helping you get started here. Best customer service and great facility. You can't go wrong here
Great service very helpful! Loved the knowledge and tour left 100% satisfied with Jeannette T.
Fantastic customer service! The staff goes above and beyond traditional customer service. The building is clean and well maintained.
Jeanette was fabulous! She was extremely helpful and the unit that she showed me was going to work out perfectly for me. I will be recommending this Extra Space Storage to those that are in need of a clean and convenient place to keep their personal items.
Jeannette was a very exciting person and such a great help because of her I will definitely be sticking around and referring people to this storage. Great work ! ☺️
It's a nice, clean place. I didn't interact with anyone in the office so I can't comment on that. The online rental process was quick and easy. They provide a kock for you which i haven't seen a lot of in the past. The only thing that kept me from giving 5 star is I didn't realize 1st floor would still require elevator use. So, if you want "ground floor" it will actually be the 2nd floor. It may have stated that deeper in the details and I just failed to read them but it wasn't obvious that 1st floor wasn't ground floor. All in all, a nice place and I'm happy with the place.
Very good prices and the staffs were professional and friendly
I’m truly grateful for the staff here at Extra Space. As a young entrepreneur and college student, I must say that I pray to run into good people like this. I was in pretty tough spot financially when I moved into a unit at Extra Space. Not only did I receive a a great deal, but I was greeted by a wonderful staff that stayed open while I transferred my belongings from Houston. I ended up arriving late, and the staff member waited patiently while I ran to get cash because my card wasn’t working. My rough financial situation quickly turned into me not being able to pay at all. I was notified several times, and they communicated with me through the entire experience. Fortunately, they let me off the hook for $200. Now, I am able to have access to my books (I’ve invested thousands of dollars into my book collection ) and continue to use them in my business endeavors and scholastic pursuits. Thank you so much Extra Space on Wurzbach. I highly recommend that anyone looking for a storage unit to come here for the best service.
Jeannette is a joy to work with; she's so friendly and walks you through every step. Super helpful. Extra clean. Great prices. Easy access.
She was so attentive and very informative Mrs Janette was awesome
Jennette is always so helpful and cheerful!! Ready to help always. Absolutely love her!!
Place is super clean. Service has been awesome. If you ever come and need some help, look for Jeannette Trevino. She helped me and she’s awesome with customer service. Give 5 stars to this location!!
Great service and very friendly
There really is nothing bad to say about this place! Your unique pin is required at every entry point on the property, making it super secure. Between that, super helpful and friendly staff (Jeannette is great!), having access to the unit a few extra hours in the evening, use of carts for moving, and water in the lobby during open office hours it’s a very convenient and safe place to store your belongings. I would definitely recommend to others!
**HIGHLY RECOMMEND!!!!!** I have always used storage facilities and out of Uhaul storage, LockAway storage,WeStorage,and Extra Space Storage...Extra-Space Storage wins my vote! At the location on Vista del Norte,you will find their management team to be the most helpful and caring in the industry. The site is (?ALWAYS clean and you will always have a dolly to use when you need. Not to mention the price is reasonable for the space you acquire. Keep up the great work, Jeannette and Namir!
Naimir was a huge help. I definitely recommended ppl to rent from extra space. She went above and beyond to ensure I had all the right information. Thank you so much for all your help. God bless
First time here and I was impressed with the quality and personal service I received from Naimir D she was amazing thank you so much for everything you did!
Good customer service by Jeannette and Naimir
Jeannette is excellent Excellent service
Jenette Trevino is extremely professional, knowledgeable and down to earth. I rented two spaces and she went the extra mile to make sure I had all I needed. She is always eager to help with questions or issues. She runs and maintains the best storage facility I have ever seen. She knows her stuff and is a top-notch people-person. Thanks Jenette👍
The facility is super clean and the manager made the leasing experience quick, easy, and fun! She even helped me out with the lock price since I'll have a short stay! I've rented with ESS several times in multiple states and try his has been my greatest experience by far!! Thank you!
jeannette was very nice and gave us water while we were putting our stuff into our unit
Jeannette was so amazing and helpful and was so nice to our family!
Mrs Trevino...she was a professional...she was always around....and asking me if I needed anything...great job... Mrs Trevino...
Buen servicio 1
Jeanette the manager went above and beyond when I needed a unit last minute for my aunt. I was not able to be there and she helped my aunt in a great way. And the place is so secure and spotlessly clean!
This is my second year storing here, they are quick and easy. Great customer service.
Ms. Jeannette was such an amazing and sweet lady she helped me get a new lock with no problem ❤️
Jeannette was amazing help and super kind ! 10000000 out of 5 stars
Jeannette was so nice and friendly, thank you
The manager was awesome she took was friendly and took care of me fast and efficient. I would recommend this place if you need a storage unit!!!
Had a great experience. Process was quick and easy. Thanks Jeannette!
Amazing customer service, great space, and so clean.
Jeanette is fantastic. She was super helpful setting up our rental. She is very friendly and professional. A class act for sure.
I needed to find a storage facility close to home so that I could store my mom’s things. I unexpectedly lost my father in November and have moved my mother across the stats to live with me. This process is difficult and I appreciated the professionalism of the staff in helping me secure the unit and then assisting with access. The facility is clean and has 24/7 security. I feel as though mom’s items are safe and that is one less thing to worry about during this season. Thanks Jeannette!!
Good location. Excellent customer service and easy access to your storage. No hidden fees!
Gracias ! Muy buenas horas de acceso y muy amable
Nainir y Jeannette nos atendieron muy bien y es español todo bien limpio y muy amables
Jeanette and Naimir were wonderful and helped get our rental taken care of. The facility was clean and well lit, making us feel safe about leaving our belongings. The service was fast and efficient and they were able to answer all of our questions and help us access the unit. Thank you!!
Excellent service and equally as great and clean facility. Thank you!
Jeannette provides lovely customer service, and made my transaction effortless
I love this location here at extra storage space ... everything is super easy and super convenient. plus they help you with any thing you may have trouble with. no rodents or bug problems the best storage place I've stored my stuff at today!!! Jeannette and her staff is the best. Grade A in my books!!!
Jeannette is the best! Thank you!
I’ve had an amazing experience with Extra Space Storage so far! I rented with Naimir and she went above and beyond. I’m very pleased with my renting experience. I had the pleasure of meeting with Jeannette as well and she was very kind. I love how clean the property is and how professional they both were. Extra Space has been the best place I’ve rented with. Amazing prices and overall great company!
Great prices and very spacious storage
Excellent service. Fast moving.
Jeannette was so amazing! She just so honest and very forward as well as accommodating to our needs! Best storage experience ever! GIVE THIS WOMAN A RAISE!!!!!
Jeannette was so helpful, service was amazing. Great personality!!
Exceptional service, Quick and easy
Jeannette was very helpful and answered all my questions
Very great service! Would recommend to anyone looking for storage space. Jeannette provides excellent customer service
Jeannette was very lovely and informative to me ! Glad I choose Extra space storage .
Easy and friendly! Very happy with our rental facility and staff!
I love it. Price for unit is good. The girls at front desk are super nice. They are very helpful! Anything you need they are quick to help ! I definitely recommend this place.
Son muy amables, muy atentos ayudan en todo, i muy buen servicio al cliente los recomiendo mucho!
Opened my first storage unit today. Process was easy and quick. Facilities are immaculate! Highly recommend!!
Excellent customer service ❤️
Extremely nice and helpful for my 1st time getting a storage.
Janette is the absolute best. Very kind and patient. Answered any question I had, which weren’t many because he gave me ALL the information I needed. The location is super clean. Highly recommend!
Friendly staff clean facilty..
Very friendly staff! Was able to give me the best prices :)
Super happy with the unit and the service! Jeannette was exceptionally kind, understanding, and helpful! Having this unit made our familys' 25 mile move easy and uncomplicated. Highly recommend!
Personas muy amables y buena atención te dan buena explicion sobre como debes hacer todo el proceso y si tienes dudas ellos te responden al momento aclaran todo muy bien fue muy facil el proceso !
It was 1 hour from the moment I decided I wanted a unit to me unlocking one. Insanely quick service, and professional. Jeannette the manager is extremely polite and helpful, she will handle what ever you need. 100% recommend, great prices, clean building, and overall a great experience!
Frustrating to get ahold of management and unhelpful
Great service, especially with the help from jeannette. So sweet and patient with helping me situate an actual storage fit for my belongings.
Jeanette is always so nice and welcoming. She is helpful and goes above for my family.
You can't find a better facility. The staff makes you feel like you're a part of the family and the facility always looks elegant and spotless.
Buen servicio gracias
I absolutely love this storage unit area. They are always helpful and I've been here more then once as a customer. You guys are da bomb!!!
Jeannette was amazing. She was very helpful and knowledgeable on which unit I should get for my apartment. She made it a smooth process and provided me with all my options.
Very fun easy and fast experience Love this place
Jeannette is always very nice and very professional. Highly recommend this place.
Very friendly and thorough with detailed information.
Great service and great prices.
Very Friendly And Very Helpful . Jeannette Is Awesome .
Jeanette, was extremely helpful. She covered all terms clearly and was also very welcoming not only with me, but also all the other customers that walked in while I was there.
Great experience and wonderful staff. Very well kept.
Great customer service! Jeannette is so helpful and always available to help. The place is always nice and clean. Great experience.
buen servicio gracias
Manager is very helpful and professional. Assisted us greatly when needing to move our storage facilities for our business. We are very impressed with how clean and well maintained the facility has been. Jeannette is on top of everything.
Servicio en español y excelente atención gracias Jeannette
el mejor servio y atencion y disponibilidad gracias jesnnette
Great help. Great customer service. Easy process to getting a storage unit!
I stored my stuff here for 5 months with no problems! Air conditioned, clean units, in a quiet area. What more could you ask for? Jeannette the property manager is always helpful and attentive. She never fails to make sure all needs are met with water and a smile to spare. Thank you!
Juanita got us signed up and good to go in just a few minutes! Very knowledgable and helpful. Great prices and excellent facility💯👍
Jeannette was very knowledgeable and extremely friendly I couldn't have asked for better customer service.
Jeanette is amazing!!
Súper excelente atención personal de Jeannetete
Alberto was so friendly and had a very hearty laugh! He showed me some units for rental. Very clean and very organized place.
Jeannette was so extremely helpful with getting my lease done over the phone when I was out of town and helped me switch to a bigger unit once moving in! Jeannette is such a genuine person, it makes me extremely happy to have this location as my safe space for my things knowing she is running this place!
Jeannette was super helpful and sweet! She explained everything thoroughly and helped us get around. I love how much security the storage unit has as well, makes me feel better about storing my stuff there.
Jeannette was incredibly helpful and sweet! Absolutely recommend coming here for any services you need!
Clean location and Jeannette the manager is super friendly and helpful.
Janette was VERY helpful and accommodating. She was very much aware on running her system/store alone! This company and companies NEED employees just like her!
A year later ... It’s time for move out and Ms. Jeanette went above and beyond to not only accommodate me but my movers aka friends help me move out of my unit. It was effortless and by far the easiest and best experience Iv had. Jeanette is a true GEM and simply a wonderful & kindhearted person. Thanks Jeannette for all of your help down to helping me with the lock I could never figure out every visit LOL ....
Clean, happy customer service, Janette is awesome!
Jeanette is truly a blessing to the establishment of Extra Space Storage. She brings great credit to the organization and runs a very clean and respectable location. Always warm, welcoming, helpful and respectful. Thank for all of your continued care, Jeanette!!
Jeannette was absolutely wonderful. Very friendly, helpful & always checked on us to make sure we're ok.
Janet was very helpful and answered all my questions. Janet was able to find deals for me and accommodated to me my timeframe.
Excellent everything. Custom service was superb. The facility is very clean and we were treated like family. So thankful. God bless you richly.
Excellent customer service
The management is very helpful and nice.
Very clean and the staff are very helpful and knowledgeable. They wanted my move to be just as easy on me as I did.
Jeanette was wonderful and they were very accommodating
Hospitality very clean thank you Jeannette
Janet was awesome and very patient with me! She helped me get and an awesome deal!!! Thank you Janet!
Very great customer service!! Super helpful and informative! Very nice and clean. Love my experience!
Love the way Jeannette helped us out and very friendly. I would definitely recommend my family and friends.
Every interaction with this facility has been absolutely perfect. Friendliest staff, and clean, beautiful facility. Thanks, y'all!
Great experience! 10/10 would recommend
Great units very clean and the staff are great and helpful Great experience
Easy sign up, storage space is clean and neat. Everything was setup for us over the phone. Could have not asked for an easier move in.
Very clean new facility, helpful friendly staff
Jeannette made my rental process quick and easy. The place is immaculate.
From beginning to end it was a seamless experience. Customer service over the phone, on sight customer service and quick set up. Shaylene and Jeanette were exceptional.
Jeannette helped us by listening to us on what we needed! She found the perfect storage for us with an AMAZING price! We will definitely be recommending our family friends!
Gracias por su atención Jeannette y Naimir
My husband Steve and I highly recommend this location. The manager is Jeanette, she's kind, courteous and knows her stuff. Consider renting a store room here. It's convenient, clean, safe and adheres to Covid 19 protocols and mandates.
Thank you so much for helping me during a crazy time when I moved three times in 6 months. Jeannette Trevino and the rest of the staff at the Vista Del Norte location not only provide excellent customer service but also tips ideas and shortcuts that have made my life much simpler during a chaotic time. I think this is my 3rd or 4th time renting a unit at this location. The attention to detail is top notch. Cleanliness is unsurpassed. The staff is always willing to meet my needs and always exceed my expectations.
Very nice lady and super helpful!!
This Storage facility is Great!!! Staff is always Friendly and Willing to help!!!
Jeannette is awesome!!!! thank you so much for your help.
Great customer service! Thanks Jeannette
The reason this storage facility is amazing is because Naimir and Jeanette are the operator's of this storage facility I was having a very bad time with my moving company and they got to the storage facility 30 minutes after the place closed But with my calling the right people at 10:15 pm, l was able to get Jeanette to come open the storage facility for my mover's to unload my massive load of my apartment belonging's. If she had NOT done this for me I have NO IDEA what wouldv'e happened to my truck load and trailer load of stuff throughout that night. We were finally able to get to my Boyfriend's home at 3:30 am on Saturday Morning This should have been about 9 hour's NOT 12-1/2 HOUR'S This is the first time a move has ever taken this long moving 4 hour's away But as l mentioned above If it weren't for the help l received from Naimir when l was renting at this facility, It's also for Jeanette's compassion to come out at night, after she was already in bed To help a senior cuusin with multiple health conditions, tp get my stuff unloaded the same night l pulled into their facility from Tomball, Texas to San Antonio, Texas Thank you Both So Very Much For your Help and Concern Merry Christmas 🎄
No better place to go to when you need to store your things. The staff are incredibly helpful and will go above and beyond to make sure you had a great experience.
Jeannett was awesome!! so helpful, definitely will use this storage again
Jeanntte is an amazing person! She was super helpful and attentive with everyhting. Best experience I ever had with storage unit !
Jeanette was amazing
Jeannette she is incredible form the first call she is warm and she makes me feel comfortable . She mades me feel like a made the best decision. The place is very clean
Great!excellent customer service
Jeanette Had a pleasant experience Very friendly and informative
Thank you ladies
The lady Jeanette is very unprofessional she has not been helpful at all and tells you what you want to hear when you first rent the storage . Even if you are late one time she will threaten to lock you out .Last time I came she was very rude and told me that I need to pay the amount and get my stuff and leave. I Would not recommend would and give 0 stars if I could. I will be reporting her and this business to the better business bureau, and taking my money and business elsewhere. She also tells you to write a review when you first rent the storage just so she can get as many good reviews as she can.
Jeannette was very helpful. This business is very clean and well maintained. I would recommend this storage to anyone who wants a good place with very helpful employees.
Janet was amazing!! She is so kind and helpful!
The facility was so clean and the staff was very friendly, Naimir was awesome. She is the perfect example of what Customer Service should look like. She answered all my question and made me feel very comfortable.
Very nice staff, very clean and helpful. Naimir was very helpful in telling me what all of my options were, she was very professional. 10/10!
I had to move into this storage location and the place is super clean and the staff is very friendly. Jeannette made sure to make us feel comfortable and even offered us cold bottles of water while we worked
Jeannette is fantastic she helped me in every way possible very friendly and courteous.
Jeannette gives good service. Place always clean.
Excellent service. Best storage place in town. Jeannette was such a great help for us.
Worst storage facility ever the woman named jannette is never there when i try to pay and when im puttings things or getting things from my unit she is always nosy and coming over to look inside prices are always going up and 2 weeks before my bill is due they always charge me and if I don’t pay early they cancel my gate code and constantly pestering me to write a great review I strongly advise to look at other storage facilities before going to this one
Jeanette was very welcoming and very happy to assist me with my storage unit. Anyone would be delighted to have her take care of them.
Jeanette is amazing. She’s super polite, fast and always full of upbeat.
Great and fast service. And Jeanette was so friendly and helpful. Definitely will be recommending to anyone needing a storage space!
Very clean and secure 🔐. Jeanette did a great job with helping me out and taking good care of all my needs. Satisfied 100 percent
Jeannette T. Is awesome. Super clean place and she was so nice.
Jeanette Trevino is a blessing. She has come through at a time in need and has been the angel to my prayers. Very Thankful.
their security gate and coded doors assured me my belongings would be safe and secured. I was impressed with how clean the place was!
Superb Customer Service by Jeanette. She always delivers. My forever place for storage from here on out.
It was so easy to reserve/rent a unit. Jeanette Trevino was super nice and showed me how everything works. Very clean facility.
Jeannette was very positive and professional as well as friendly and willing to help with any questions. Great experience with Extra Space Storage
I'm moving out. Always clean and helpful
We had a great experience today! Thanks extra space storage
I had a wonderful experience! Excellent customer service! Jeanette took care of me and made my stressful experience of moving a very pleasant event. I love the clean facility!
Jeannette was awesome and sooo helpful! The storage facility is top notch!! Definitely recommend this place to anyone!
Wonderful and clean! Very professional and efficient.
Gracias Jeannette por el servi cio muy agradecido
Very understanding and patience.thank you Jeannette
Frienly clean and repectable thank you ladies
Mrs. Jeanette is so AWESOME! SHE HELPED US FROM THE FIRST CALL TILL THE VERY END & BEYOND! THANK YOU TY TY! A1 * 5STARS!!!!
Service was exceptional thank you Jeannette
Amazing her enthusiasm was contagious thank you Jeannette
Jeanette is wonderful and friendly!
I really loved the treatment from Jeanette! Lost my key and she was able to get me in and really help me with my already stressful move! Recommend extra space
Great customer service, very kind and clean environment. Highly recommend!
Veannette was very professional.
Naimir was awesesome! She took care of everything I needed to the tee. Would highly recommend this place
My experience here was very good. Jeannette greeted us with a smile she was so welcoming and professional. I definitely feel good about this location I would recommend anyone to this place. Ask for Jeannette she is awesome
Great experience! Jeannette was friendly and nice. I got to see my storage and her customer service was fast. I recommend this location!
Excellent customer service. Great attitude and answered any questions.
Jeanette has been extremely helpful throughout the process. I’ve given her many obstacles and she’s helped me navigate through them seamlessly.
Excellent customer service from Jeannette Thank you
Jeannette is very helpful and awesome
Jeanttee was very nice
Very nice clean storage great size for price and most of all the staff have been super helpful with anything i have needed since day 1
Really nice people n good service
Everything was super nice, and good customer service
I was sold by the first conversation I had with Jeannette Trevino. Amazing woman to go along with an amazing storage company! Absolute quality!
Best storage ever customer service is amazing will recommend to friends and family thank you Jeannette
Jeannette was so helpful with giving me an in-depth tour and making sure I understood what the company offered and what she could do to help. She was an absolute pleasure! Thanks for an wonderful experience!
Jeannette in the office is so kind and attentive. She helped me find exactly what I was looking for while also not breaking the bank. It is obvious she cares about giving her customers a good experience and getting them into a unit!
Janattee was very respectable and helped tremendously.
Jeannette was very professional, personable, and proficient! Storage is clean well lit and very affordable reserve online for discounts !
Great customer services always goes up and beyond for customers love it couldn't ask for a happy person like Jeanette to help you out....Jeanette
Jeannette is and has been very helpful throughout the whole process of getting a unit. If you’re looking for an indoors, climate controlled unit, with great deals, I highly recommend this Extra Space location
jeannette gracias excelente trato e informacion
Jeannette is very professional and she helped me transfer to another unit quickly and efficiently during my lunch break. THANK YOU JEANNETTE!! I appreciate it very much!
Thank you Jeannette for the excellent costumer service on my storage needs, always a pleasure on every visit
Jeannette was extremely courteous, helpful and efficient! Storage facility is very clean and units are affordable and in great sizes !
Such amazing service from Jeannette today! So hospitable and friendly !
First time renting here and I must say Naimir Ereu was very professional and transparent. She made the whole process simple. Thank you.
Muy buen servicio excelente y en español
La verdad la atención y el trato ha sido el mejor. Desde que accedes al local puedes apreciar la seguridad que presta el mismo y la limpieza qué hay además. Perfecta iluminación y clima agradable. También brindan carritos para poder trasladar la mercancía de una manera más fácil y esto hace que sea más rápido y seguro el poder mover nuestras pertenencias. Muchas gracias y espero siga trabajando de la misma manera. Saludos 🌟 🌟 🌟 🌟 🌟 👏
We’ve had our stuff here more 8 months and aside from the clean atmosphere the customer service is what keeps us here.
Just moved out and had an amazing experience at this locations. The employees made the experience that much better!
We have almost a year using extra space storage and don’t have a single complaint. Facilities are always clean, Jeanette is super friendly and always ready to help us out.
Great service, Jeanette was super friendly and supportive with our company needs.
Janet is awesome
Jennette T. Was so sweet and helpful!
Jeanette is amazing. Very quick and friendly service at a great price.
Jeanette is amazing, I wish that she were every single person that I had to deal with in public life
There will NEVER be another person like Mrs. Jeanette. She is a gem. I appreciate her help so much. I will miss you and you have ALWAYS HELPED. Thank you.
NAIMIR WAS GREAT When I first came in contact with naimir I was extremely flustered due to my moving situation and allowed myself to get out of character. She remained calm throughout the entire conversation and still managed to assist me. She's very hospitable and should be the face of the company. Highly recommend to my friends who will need a unit soon! If you ever go come here ask for NAIMIR - SHE'S THE BOMB!!
I’ve been trying to rent a unit for the longest and I’ve been getting the run around, but thankfully coming here made it easier. Naimir made my service here delightful and stress free. She gave me options and was just so kind hearted. She was helpful, professional and benevolent. She made this big move a bit more positive and easy. We need more people like Naimir! Give her raise !!!
The storage facility is impeccably clean. The air conditioned parts are cool and comfortable. Service is excellent. Staff is responsive to queries and was very helpful when we rented the storage unit. Codes are needed to enter the facility and the elevator so your possessions are secured. Extra Space is an excellent place to do business with.
When I say superb customer service Naimir was the best. She makes me feel it is worth spending my money there. Any questions I had she was very helpful and informative. She went above and beyond to help me with my storage unit.
Jeannette was so pleasant and very helpful. She explained everything clearly. We’ll be recommending this facility to all our friends and family.
She was very helpful and pleasant
Jeanette is simply amazing!! Amazing customer service. Felt like not only a customer but like a friend. It's not everyday you meet someone who puts that much care into not only their work ethic and their daily duties at their job, but someone who goes the extra mile to get to know their customers. She is one in a million! Would absolutely recommend THIS facility above any others!
Very helpful thanks
Buen service gracias
Jeanette is extremely helpful and kind, she is knowledgeable of her facility. The facility is always clean and looks great. We need more customer like hers.
Excellent communication skills. Very polite, and helpful.
Absolutely wonderful customer service! Jeannette was very knowledgeable about every aspect of the storage facility! Thank you for a great experience!
Awesome experience dealing with Ms. Jeannette!!! Thank you ma’am!!!! Excellent service and professionalism!
Accesible y Amable ! Gracias
Great customer service!
Walked in and walked out! Getting a unit was very fast and easy! Facility is very clean!
Jeannette es excelente
Great Customer Service
Janet was very helpful! Thank you!
Great person funny very nice
Janet was an amazing customer service
Same day - EXCELLENT service!!! Jeannette, who is the manager, helped me find a very nice unit and set me all up! This property is so very clean.
Very pleased and very friendly
Jeanette was friendly and very helpful! Contract work was no hassle, great customer experience!
The owner has been very helpful with all aspects. Place is clean and really just storage made simple.
Very nice, very helpful, and the storage units are affordable
Wayne initially spoke to me over the phone and really put this storage facility on the map for me. Jennette and Niamir helped me with setting up my my storage facility and were very friendly.
Amazing service theres been countless times where i needed help or assistance and theu were there to help clean very acceptable to your needs and always ready to help cant say enough good things about them.
Clean and secure facility. Friendly and helpful management!
Jeannette is the absolute sweetest person, big smile and great conversationalist. Just moved to San Antonio she makes me feel at home.
Always accommodating very friendly and professional love doing business with your company because of Jeanette Trevino
Servicio en español y muy buen servicio muy limpio
Great experience, Jeannette made this a fast and wonderful experience. Highly recommend extraspace storage on Vista Del Norte.
Very friendly staff the store manager Jeannette helped us find the best storage fit for us and answered all our questions!
My experience was great! Jeanette was amazing and so friendly!
Very professional and friendly
Love them ! Both of them!
Awesome service and super friendly staff! Jeannette the store Manager is very accommodating and helpful! Definitely recommend
Jeannette was very welcoming as soon we walked in the door. She was very helpful and explained everything perfectly.
I’m back!! loved these storages that I had to come back and Jeannette is the sweetest ain’t nobody like her... highly recommend!!
Jeanette and I became great friends during the rental process. She has awesome customer service skills and i hoghly recommend using this facility. Thank you Jeanette you are simply the BEST!!!!
I highly recommend storing here if you're looking for storage...Jeannette and Naimir were awesome!!!! They made the process very easy and were extremely helpful. The Facility is new and very clean. You really are wasting your time going anywhere else.
Excellent service enjoy visit Jeannette was very helpful
Great customer service and communication, easy access to major intersections 😃
I had a very pleasant experience with the staff. Meticulously cleaned units and tidy.
Amazing service Jeannette was awesome!!
Great Customer Service. Thank You Jeannette!
Easy friendly and quick
We absolutely love Jennette our store manager here at Extra Space Storage!!! Not only is the place safe and secure always, it's super clean and organized. Not to mention the high standards and procedures during these Covid times. We feel right at home keeping our belongings stored with Extra Space Storage and look forward to another year!
Jeannette is awesome facilities are excellent 👏
Excellent service. Jeannette was very help. She took her time to show different size units and also look to give use different price in all units. She went above and beyond. Thank you
Site manager was very friendly and helpful. Would recommend to others
Jeannette the manager is one of the most professional, organized and helpful people. She explained all the details of renting thoroughly and we feel our belongings will be left in the best possible hands. The space is maintained a high standard and is super clean and safe. I HIGHLY RECOMMEND renting from this facility.
Transition to a bigger unit everything is clean and very professional thank
I’ve been with extra space storage for about six months every time I show up to the storage unit greeted with a Smiling faceJeanette has been very helpful with all of our storage needs even with upgrading to a bigger unit from what I can see she keeps the place very clean always working always smiling
Awesome customer service! Thank you Mrs. Janette!
Jeannette is so wonderful! Her customer service is AMAZING! She is always so helpful and kind! Thank you so much!
Jeanette did a wonderful job!
Very helpful and very clean Jennet helped me!!
Thank you Jeannetre
Jeannette is great and helpful. Location is always clean
Jeannette was so helpful and wonderful when trying to get situated. I appreciate her wonderful customer service and friendly smile.
I loveeee Ms Jeanette she should do real estate she treats it like it’s a brand new home for self. It’s so clean and organized here
Jeannette was AMAZING!!! Super helpful, will definitely recommend this place! The whole process was super convenient and easy! :)
Jennette help my sister - our whole family in our time of crisis... all our friends & family will be forever customers. Jennette has been a true Angel. Thank you so much for everything.. Best company hands down, from on site employees to Corporate home office.. I give them 100 stars...
So helpful with the move in, great prices and very secure and clean!
Naimir was very friendly and quick to take care of my storage needs
The store manager Jeanette Trevino was absolution amazing. She answered all the questions we had and was able to work with us to find the best deal. I highly recommend stirring your things here!
Excelente servicio , aire acondicionando en el área muy buen lugar
Very nice and sweet management clean units lots of room lots of carts to move items one at every corner I definitely recommend this storage place
Excelente servicio muy limpio y muy amable
Mrs. Jeanette Trevino was very helpful in answering all my questions! Excellent customer service Beautiful location, I will definitely recommend their service.
Very professional thank you Jeanette
Thank you so much for your help, I was looking for a good place to store my camera equipment and having temperature control is a must. Ms Jeanette was helpful in giving us all info we needed to pick the right space for us. Thank you for your help, you are awesome 👌!
Thank you Jeannette
Jeannette was very kind and has great customer service. Went the extra mile to help me find the right size unit and keeps the location very neat and clean.
Naimir it is a pleasure to encounter great professional people working here at extra space Storage Knowledgeable of their industry and courteous! I recommend to everyone to lease a storage unit at this Location! And for the corporate office please consider and show appreciation to Naimir in every way possible $$$ She is a great asset to your business! **********
Naimir was a great help in assisting us in the storage space to meet our needs. Thank you!
The admin and move in process was a breeze. The staff is friendly, knowledgeable, and efficient. We did a walk through and was impressed by how clean the building and units are. The floors are literally spotless. It makes me feel comfortable to know that my belongings are secure, and well kept. We are very happy to have chosen this location, and very happy with the price.
This place has by far the best customer service I’ve seen anywhere! The unit is spotless and it’s the only place I found with everything I needed. Naimar and Jeannette were so welcoming and sweet when I arrived. They greeted me by name and offered me water and moved me to a unit that was closer for my movers. I highly recommend this place for stellar service!
Very friendly and willing to help find the perfict fit
Same day - EXCELLENT service!!! Jeannette, who is the manager, helped me find a very nice unit and helped set me all up! This property is so very clean and very accessible. I couldn’t be more happy. So much weight is off my shoulders now that I have a unit. If you’re looking for a storage company - find Jeanette with Extra Space Storage! This is the 12806 Vista Del Norte location and is very easy to access! Check it out!!! 10/10
Jeannette T. was a great help to us. She made the process very simple. She was gracious and knowledgeable. My wife and I greatly appreciate her professionalism and kindness.
Naimir storage ven
Jeannette and Naimir !! They are awesome and very excellent customer service!! 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾💯💯💯💯💯
Jeannette S Trevino amazing
We have had a great experience with Extra Space Storage, especially being first time storage users. Jeanette was so friendly and explained everything to us very well.
The storage facility is nice and clean. I was able to get everything done without any face to face contact. Janette and other staff were helpful and professional! I would have given 5 stars if they were open past 10pm. Otherwise great place for storage!
Management is outstanding thank you
Jeannette S. Treviño great customer service . Great instructor! Was great demonstrating on how to use and have access to the property! Do I recommend?! ABSOLUTELY!
Best experience. Friendly and very knowledgeable.
Service is excellent
super helpful !!
Naimir excellent service and very helpful thank you so much
Very helpful and customer service is awesome to say the least. Everything was easy and quick. A+++
Jeanette in the front office is great! Super helpful, and a quick check in. Highly recommend this location to anyone!
Very clean and the staff is amazing very helpful
Jeanette is always so helpful and welcoming, amazing customer service!
Jeanette was amazing helpful and i had a great experience getting my storage unit. 100% recommend for your storage needs
Very good service and clean facilities... Jeannette Treviño was very helpful and knowledgeable about their services and even helped me find out what size of storage I needed. Overall 10/10 for service and quality treatment.
Big thanks to Jeannette for making this process so efficient and smooth during a stressful time. Friendly service and a clean, safe, indoor facility. Ask for Jeannette for your storage needs!
Muy bueno el servicio y en español
Very cooperative and very informative
Jeannette at 12806 vista del norte location is just amazing. My business operates all over the U.S.A. and I was immediately impressed with how this location operates. Always clean and staff pays attention to details. Highly advise this location for all storage needs.
Super nice and helpful thanks Jeannette
Jeannette was amazing and a great help to finding the perfect storage unit! I came in after moving needing to drop off a few items and she was more than accompanying!
Very great customer service from Jeanette!!
Jeannette was extremely helpful and so sweet ! she walked us through everything very throughly and helped with a deal! Love her and this location!
Excellent service! Very quick and knowledgeable.
Jeannette is so sweet and extremely helpful! Facility is clean and units are well maintained.
Janette was very nice and knowledgeable and walked us through every which way we can use to get to our unit. The place is very clean and equiped with everything you would need to make it easy to get to and from your unit and to make your storage /move as stress-free and accessable as possible. They have amazing security features to keep your mind at ease and worry free. You can set up automatic monthly payments for one less thing to worry about. Thank you very much
Naimir and Jannett were the altatime professionals and provided a lot of information even though my reservation was at another one of your facilities and this is a great reflection of you're companies values and principles and i want to take the opportunity to acknowledge these ladies.
Jeanette was extremely knowledgeable and helpful. She got me in and out in just a matter of minutes. Customer service was on point.
Jeannette y naimir me atendieron muy bien gracias a las dos y en español
Jeannette made this process SO easy! She is the absolute sweetest and helped to have a contactless leasing experience for me! She helped me get a storage unit the same day and pretty quickly. She walked me through the entire process and answered all questions and made me super comfortable. So glad I picked to use this location! 5 stars 😊😊
Jeannette was super helpful, provided clear and concise information, and got me squared away quickly.
Naimir and Jeannette were attentive and nice thank you
Great friendly service. Was super nice and understanding.
The lady at the front desk she was so nice and helped my husband and I with everything it was quick fast and easy. And there prices are so much better then other storages.
Excellent experience Jeannette is amazing and very friendly highly recommend she get a raise for her hospitality and the eay she runs this place
Naimir and Jeannette were very helpful and nice thank you both
If you think great customer service is hard to find, you haven’t been here! Jeanette and the rest of the team provided me with excellent service. Everyone was very friendly, super helpful, and accommodating. I can’t imagine a better experience elsewhere.
Jeanette Trevino is the best! Best service I’ve ever received from ExtraSpace Storage
Jeannette is SO helpful! We had a smooth transaction setting up our first storage rental. We will definitely be returning customers. The facility is very clean and well kept.
What a wonderful storage facility!!! It’s so clean and Jeannette was amazing! She made the process so easy! Would give 10 stars if I could!
From the moment I walked in, I felt welcome ! The facility is so clean and neat. Naimir Helped me and she was WONDERFUL! Very professional, friendly, understanding and knowledgeable. I definitely recommend this location. I had Zero problems with renting here.
Janet and the team were great, very attentive and friendly. This place is NICE & so so clean. 10 stars if I could!!
Jeannette was so very helpful. She took the time to meet with me in such short notice and showed me the units so I was sure the space I needed was what I truly needed. Highly recommend this storage place. Wry very clean and helpful/friendly employees.
Jeanette was very kind and explained everything to the detail!
Excelente servicio al cliente de parte de Naimair & Jannette. Precios accesibles.
Extremely accommodating Complimentary water was FROZEN Clean and secure location in a good surrounding neighborhood
jeannette me atendió muy bien muy amable grabáis
Last minute idea, worked out perfectly for me. Naimir was very helpful and pleasant. She helped the process of renting a unit/moving all my things go smoothly. Overall very pleased with my first experience with Extra Space Storage. Thanks Naimir.
Great fast and friendly customer service.
Great facility. It was very clean and prepared for customers. Naimir and Jeannette were respectful, friendly, and helpful. I got what I came for and wasted no time. It was a great experience and would highly recommend to anyone who needs ‘Extra Space’.
If u need extraspace this is the place Best Customer service ever
The facility is excellently kept, and beautifully clean. Jeanette is both kind and generous and creates a warm and friendly atmosphere. Thanks for everything! 5 stars for sure.
Jeannette was awesome.
Jeannette was so helpful and very sweet. She did everything she could to make sure I wasn’t over paying for my unit. I definitely recommend!!
Jeannette was fantastic to deal with for our rental. The place the very clean and easy to access.
Jeannette is a very helpful employee, very nice and clean facility
Great customer service! It's always clean and well-lit! I highly recommend!
very good and fast service highly recommend
Jennette gracias mil
Jeannette was extremely helpful, highly recommend
Outstanding service and clean highly recommend thank you Jeannette
Amazing customer service! Everything is super clean and they made it super easy to set up. Would definitely recommend.
excellent customer service from Jeannette ! very clean facility . Thank you !
Kind generous thank you Jeannette
Professional happy friendly thank you Jeanette
Jeannette is the best and very professional. She made my experience wonderful
Jeannette was super helpful and brought us waters!
Very helpful and courteous service. Jeanette is always so pleasant and customer-service focused. The facility is very nice and well kept.
Jeannette gracias ee un angel
Friendly and professional. Jeanette was very helpful throughout the process.
Mrs. Trevino is the best she helped me and my family have an easy move into the storage. She helped and answered every question we had she is a delight to talk to and made this process a million times better.
Jeannette is the most courteous, gracious, most welcoming Manager that I have ever come across. I highly recommend this storage facility, it is clean, reasonably priced units, and has up to date security gates, brand new facility. 5 stars all the way!
Jeannette was super helpful, explained everything to us and answered all our questions. She is very friendly and I recommend this location to everyone!
Awesome experience! Thank you for making the move easier!
Jeanette s Trevino thank you for helping us in the time of need you went and beyond thank you
Amazing place to store your stuff! Absolutely amazing customer service. Price is great too.
Friendly service and well kept
Thanks Jeanette! Excellency demands respect.
Jeannette was such a great help, easy process and very nice. Definitely recommend coming here and getting a unit.
El servicio al cliente ofrecido por Jeanette fue excelente. Muy atenta con sus clientes y muy servicial. Me explicó todo el proceso con mucho detalle. Recomendaría este lugar 100%. La ubicación es perfecta, muy limpio el lugar, y todo en perfectas condiciones!
Jeannette was excellent great service
Jeannette was great! She was very helpful and concerned about getting me exactly what I needed for the best price. This is the place to come if you want great customer service and security!
Love the location, very clean, and the staff was super helpful best part of the experience!
Jeanette was totally awesome so friendly and kind, great personality
Jeannette was super helpful! Very nice and professional. Needed a unit, and got it that day. Very reasonable pricing.
Jeanette was extremely friendly and helpful. Very good experience at moving in. Facility is clean and well kept.
I absolutely loved the costumer service. It was so easy to lease and pay, the space is climate controlled which I love, AND the same price as other storages without climate control with the same size. I'm actually thinking about getting another one. Super clean, and a great friendly staff. 0 regrets!!
Jeannette is the best... Very helpful great customer service..
Jennette was great! Fast, to the point. Great Service.
Jeannette me contestó todas las preguntas muy atenta excelente servicio y español si pudiera darle 10 se las daría gracias Jeannette
Recibí un excelente servicio al cliente por parte Jeannette Trevino. La comunicación y el contrato se realizó a distancia. Todo fue muy ágil y eficiente. Gracias.
Naimair was a very friendly and extremely helpful employee. Made it very easy and efficient to get my storage unit. Thumbs wayyy up
Thank you Jeannette
Awesome place!! Jeannette was a great help, would definitely recommend to keep your storage here!
Jeannette is one of a kind! She’s extremely hard working, kind, and gets everything taken care of in a quick orderly fashion. Couldn’t ask for anything more!
Jeannette gracias rápido y servicial y en español
Great customer service from both Naimir & Jeanette!
Naimir was incredibly helpful. Very clean.
Jeannette was very helpful as well as very kind and the storage space is great very clean and well organized.
Nice new storage facility, very clean. The manager, Jeannette, is fantastic. She welcomed us by name, is always friendly and helpful, and helped us find the best deal. Thank you Jeannette!
Jeannette was so sweet and kind! She made sure I got the best unit for my belongings! Everyone should use them :)
Awesome service! I was in a rush to find a place and Jeannette was so kind and helpful. I am so happy I found this place and feel great about moving my stuff in here. Great deals and customer service! Thanks Jeannette!!
Staff was very helpful and treated us nice
Naimir was very helpful and nice. She listened to my needs and we found great solution.
Jeannette was super nice and very funny. Made the experience 10000xs Better. told us the rules and regulations with style and made us feel like family walking in. Would highly recommend her and this storage unit place if I could I would give them 10 stars. Amazing place and thank you again Jeannette you were very wonderful!
Excellent service extremely clean great prices
Naimir was nice and helpful and explained everything. This is first storage and she answered all my questions
I rented a 10x10 unit for the month of April. Jeannette was pretty awesome! She made my experience personable by remembering my name, why I was renting, and gave me a referral for movers for when I needed to move out. The building was clean and well taken care of. I felt safe renting from this company. I was a little disappointed when I was all moved out though. I got out of the unit right as I was charged for another month. Jeanette tried to get a refund for me since I was only in the unit for the first week of May but her manager didn’t want to accommodate. That’s the only reason for not getting the full 5 stars. Otherwise everything else was an excellent experience on my end.
Really friendly folks there!! Offered me an ice cold water in 100° heat. Clean area and friendly staff.
Jeanette awesome service
Very polite and helpful thanks
A great business partner
Great friendly service. Janet and Naimir very knowledgeable about customer's needs!!
Jeannette was very nice and very helpful when we were in need of a storage unit, great place and feels very secure. Highly recommend.
Great experience with Jeannette
Thank you Jeannette
Jeannette was very friendly and very professional, and polite. She called us really quick. Thank you for your great service.
I recently rented a storage I spoke to Jeannette Trevino who very professional and helpful awesome service
Jeannette thank you for all your help and attentiveness and help
Very helpful and made process very easy. Definitely recommend.
I am really satisfied and really like the facility. Jeanette is great and always happy to help!
Jeannette excellent service ! Clean and friendly staff !
Love Jeannette! She’s the best and facility is very clean. I know I’m going to love storing my items here
Jeannette S Trevino nos ha facilitado un excelente servicio y también nos habló en español muchísima ayuda estamos contentos con su atención
Jeannette excelente servicio y en español gracias
Thank you for your good job with customer service. the best. Jeannette Trevino.
Ms. Jeannette help and she was so nice very lovely lady!!
Jeannette Trevino was excellent and very helpful
Jeannette is wonderful and provides excellent service. Absolutely love her!
Jeannette’s assistance with my storage needs was amazing. Polite, friendly, and knowledgeable. I cannot believe how quick and easy she made my visit. Thank you very much!!!
Great service !
Vine a buscar información y me trataron bien y en español regresare cuando esté listo gracias Jeannette
Jeannette was awesome in helping me choose the right size for me! Facility is clean, safe and climate controlled!
Jeanette is just absolutely lovely! Very kind and welcoming, and the facility is very nice and secure
Best storage experience! So clean and affordable. Customer service is STELLER! I would highly reccommend this facility.
Extra Space could not do w /out her always accommodating and friendly . I am a repeat customer thank you Jeannette
I really enjoyed the customer service given by the staff at Extra Space Storage. Ms. Jeanette was very professional and the facility is very clean. Thank You so much for helping me with my storage space and fast service.
Ms.Jeanette was wonderful and very helpful explaining the process as this was my first time storing things with the company.
Jennette Trevino is very helpful in getting me started on my storage. Look for her next time you rent.
Great space. Very clean and the customer service has been a perfect 10. Definitely recommend
Jeannette excellent customer service help me with everything
Very clean facility, excellent prices, easy application process, and customer service
Jeannette helped me very nice thank you
Service en espanol good great service
Very helpful and your time for
Great service, very friendly staff, great price and very clean and neat!! 10/10 recommended!!!
Jeannette really helped me out today I'm definitely leaving a happy customer
Quick and friendly service. Clean facilities and great pricing.
Very quick and easy, everyone was very helpful.
Jeanette was very helpful and made the process easy. Great service
I received grest service from Jeanette! She made reserving a unit easy and pleasurable!
Jeanette was very friendly and helpful! The storage units are all new and clean.
Jennette is upbeat, friendly and very accomodating.. I love that this storage facility has complimentary dollys
Had SUCH a wonderful experience with Extra Space Storage. Jeanette was INCREDIBLY kind and helpful, and made the process so fun and easy. Highly, highly recommend this business. Work with Jeanette!! She’s amazing.
Jeanette was very friendly, and helped a lot in a stressful time.
Jannnette, excelente servicio, claridad al hablar y al explicar detalladamente las opciones que tienen, gracias por su servicio. Dios la bendiga.
After a death in the family, we were scrambling to figure out what to do with their belongings on top of grieving our loss. I called Jeannette and she set us up with a unit right near the elevators. She brought us water and provided us with top notch service. Thank you for helping us in this difficult time!!
El.mejor servicio gracias
Angela was very knowledgeable and helpful, I would highly recommend!
Best storage space I ever use !
Service was great. Jeanette trevino was very helpful
We just moved from Austin and found this place around the corner from our house. The people that run the place are very friendly and it is a very clean and safe environment we’re happy we have our belongings here.
Great service! Always so clean and immaculate. I have used extra space for quite some time now and I am so impressed!!
Jeanette was very pleasant and professional. She made every aspect of doing business very enjoyable as well making sure we understood all rules and hours of operation.
I’ve used a lot of storage units in my life but never has one been so nicely run and clean. Jeanette and Angela at the front desk are always so kind and nice they bring you waters when you’re moving things in. They run a tight ship but that makes me know that my things are secure and I’m safe when I’m there. You can only access your unit from 6 AM to 10 PM unless you’re in a situation where you’re moving they can give you a temporary 24 hour access. I think that also adds to the safety and security of the unit.
Jeannette overextend herself to mark sure I understand everything*Very nice thank you
Great location for those of us who live in the area. Jordan was very helpful. Prices are competitive.
Outstanding facilities, outstanding staff, would highly recommend!
Jeanette proviede me with great service in finding a cheap and affordable unit! Shecwas very sweet and helpful. I would recommend this location to anyone looking for storage units.
Jeannette was amazing!!!! Super helpful and friendly. Very great customer service.
Jeannette and Angela were very friendly and nice. They have so much supplies! I ❤ 📦
Jeannette Trevino was an amazing professional. She was exceptionally polite as well as made an effort to ensure I was comfortable upon arrival. I will recommend this facility as a premium choice for any renters. This has to be the best customer service I have ever received in my 20 years of moving during military service. MANY THUMBS UP Jeannette👍🏼👍🏼👍🏼👍🏼👍🏼
Super friendly staff and clean! Definitely recomend this for your storage needs.
Love it thanks Jeannette
This was such an easy transition and Jeannette has made it all the better! Would def recommend for anyone needing a storage facility
Janette, was very helpful in showing me the units available for me to efficiently store the house hold items. Knowledgeable & very pleasant personality. Made the experience very easy.
Jeannette S Trevino helped me very much she was able to squeeze me in just after closing and find me a unit and was very kind and helpful
Very nice clean place Jeannette is awesome
Very helpful, Jannette was extremely nice . Highly recommend this place
We recently relocated back to the area and needed a clean, well-priced place for storage while house-hunting. Couldn't be happier with this facility, location, price and management! Top notch organization A+++
Awesome manager, Jeannette is the best
Jeannette is very knowledgeable, very helpful and very friendly!
Great service, comfortable security, love hospitality. Ask for Janet she is straight on point, no time wasting. 👍
Angela was great and very helpful with this visit! Building was space and I feel confident and comfortable storing items here.
Jordon was nice and helped me
Jeannette is the greatest!
Jeannette was an OUTSTANDING repesentative for this company !! I came into town right at closing and she was more than willing to wait for me to come and allow me to lease a unit.She is a very valuable asset to this company and deserves to be noticed. Thank you !
I’m so glad there was an Extraspace storage on this part of town. I used to store with them at the S. Alamo location. This location is new and so clean. The manager, Jeannette, was super helpful and made the process of getting a storage unit easy. Jeannette allowed me to look at my options of spaces before I made my final decision. I highly recommend coming to location for storage.
jeannette me atendió en español y todo excelente
Jeannette S Trevino, was able to help me find a good sized unit perfect for all of my stuff, her service was very fast and proficient, i strongly recommend others try it out :)
Jeanette was thrilled to help, smiled the whole time and was able answer every question I had. Definitely the customer service you’d expect, thank you!
Jeanette! Thank you for all your help and for going above and beyond. You’re very much appreciated:)
Jeannette and Angela was great thanks for their assistance
I like it here everything is secure and clean
Jeanette, the manager, has been the definition of professional. She went above and beyond to make sure I was getting the best rate and that everything was working properly before I moved my things into the unit. I would absolutely recommend Extra Space Storage to anyone looking for a unit. AMAZING customer service!!!
This is the cleanest Storage location that I have ever been to. Jeanette was professional and courteous. She has the best customer service. I won't go anywhere else to store my belongings.
The staff here was great made rental easy. Jeanette was awesome. Storage units are clean well kept. Would recommend to anyone. Will continue to do business with them.
Quick and easy setup. The manager was very helpful.
Jeanette provided quality customer service and was very nformative.
Omg Jeanette Trevino is the most professional, caring consultant ever. She helped me very step of the way and made my move in snappy and easy.
Necesitaba un lugar de almacén para poner mis cosas de la mudanza y tenía muy poco tiempo para encontrarlo. Llame a varios lugares pero me decidí por alquilar en ExtraSpace Storage porque Jeannette me trato super bien e hizo todo el precedió muy fácil. Yo recomiendo este lugar a cualquiera que aprecie un muy buen servicio.
Very nice and professional.Fast friendly service and very clean.Jeannette s Trevino is very nice.
Very professional and affordable.Super clean
Jeannette was super helpful and funny as well. Will use this storage unit again in the future.
Great indoor temperature control facility!! Extra Clean and the Staff is Magnificent! And Jeannette S Trevino is very Knowledgeable and courteous and goes the extra mile
Jeannette, the store manager, was great! Really friendly and convenient service!
Great service Jeannette
Thank you very much Jeanette 😉 for being so helpful
Thank you to Ms. Jeanette for making my move so easy and for being very informative and explaining everything to me. I didn't expect my move to be this easy! I love the storage space unit and the price is right my ally. Extra Space is extremely clean you will not be disappointed!
Manager Jeanette is Amazing and super friendly; And amazing prices!! Come here to store your stuff!
The manager Jeannette was amazing! She showed me several units to make sure I got the correct size. She got me the cheapest rate possible for me. And got me one close to the door on 1st floor so it will be super convenient to move in and out. I will definitely come here anytime I need a storage.
Ms Trevino is Awesome and informative. Nice clean place!
Jeannette muchas gracias por toda tu ayuda y tu amabilidad el día de hoy, fue bastante útil para mi. ☺️
Jeannette was great to work with! Very helpful.
Above and beyond experience! I received the most courteous and honest service by Jeannette. Pleasure coming to this self storage location.
Jeannette fue muy amable y en español
Jeannette was great in helping with our storage needs!! They have great prices and clean facility!!
She was so nice!
Jeannette was very nice and helpful. She was able to answer every question and help in every way possible.
Jeannette is amazing! Place is very clean and I love the rules they have in place to keep security high.
Jeannette was so very helpful and we love her.
Delightful customer service!
Jeanette was a lot of help, clean and secure place
Jeanette is very friendly and knowledgeable and help us get the right unit for our needs. Would definitely recommend to anyone that has storage needs.
Angela and Jeannette were AWESOME!!! Very knowledgeable and hospitable. Very quick and thorough service as well.
Angela was extremely helpful and knowledgeable of the facility. I wish that everyone had as much customer service as she did.
Very nice always clean
Jannette is so amazing very helpful i recently was in a fire and lost my storage keys in the fire and she was able to help thanks jannette
My experience here was more then amazing. The store manager Jeannette was fantastic and understanding throughout the whole process. I have had many storage units in the past and this was by far the best. The over all feel was great and I couldn’t be happier. If you had to go anywhere I would go here!!!
Great experience and quick service! Would recommend to anyone looking for storage needs
I was looking for a storage unit and decent pricing and came to the right place!
Rachel I had a great experience renting a unit her at extra space storage,very friendly,thanks rachel
Angela was amazing so informative and super sweet!!!!! So recommend this place to everybody!!! Thanks again Angela!!!!
Extra Space Storage is super clean and Jeannette and Angela are fantastic! They are very big on security as well and the entire facility is monitored inside and out!
This place is awesome! They make sure you are taken care of and walk you though the entire process. All questions were answered right away. I’m so happy I found this place.
Jeannette was very helpful and treated us very good.
Awesome experience! Fast and easy set up for your storage locker. Definitely would recommend!
This place is great, the store manager Jeannette was amazing. She was able to accommodate my needs and she even got me a storage unit close to the elevator so I wouldn’t have to struggle with getting lost. She was super friendly and even speaks Spanish. I highly recommend this place for your storage needs.
Wonderful and courteous service. Jeannette was very helpful and welcoming.
Jeannette was helpful and thank YOU
Great friendly service. Super clean facilities.
This place is new, perfect and clean. Angela was incredible friendly. I got there few minutes before closing time 6pm and she took the time to show me the units and set up my account. Good job 👏
Excellent customer service. Very clean storage place. Thank Jeannette for your service.
Jeannette was awesome! She is very sociable and helped us find exactly what we needed to help our move. Cannot recommend her highly enough
Jeannette Trevino made us feel like family. Very professional and accommodating. Their level of service is unmatched in any storage facility that we've ever dealt with.
My experience with Jeannette was absolutely delightful!! She treated us like family and was very accommodating. You can tell she really loves people and being as helpful as possible. We would definitely recommend this storage facility!!
Im very happy renting my storage here Jeannette was very helpful always with a smile love her music i forgot i was sad..thank you so much
Jeannette was wonderful! She helped me out quickly and professionally. Her and Angela keep a very clean property!!
Awesome storage place! The space is really clean and with many security cameras to make me feel safe about my stuff. The store manager, Jeannette, was so nice, accommodating and had excellent customer service. So glad I decided to go with this place!
My boss rented 2 outside units . Service was good . Thank you and nice storage and clean
Excelente servicio. Desde la llamada inicial para información hasta la visita para conocer todo. No es pretenciosa y muy sencilla . Le gusta su trabajo y con una sonrisa
Jeannette was very helpful! Facilities are very clean and we'll kept.
Jeannette was really helpful, and very good explaining everything to us.
Jeannette provided great service and was extremely polite. The facility is extremely clean and well kept. Definitely would recommend.
Very helpful in a troubling time thanks
Very helpful, nice clean place. Jeanette was awesome!
Jeannette is the greatest! She has always gone out of her way to assist us with anything that comes up. This location is very clean and very well maintained!
Such a helpful wonderful place!! Absolutely wonderful service and Jeanette is a great help and so friendly!
Jeannette was a pleasure to work with, she made renting the storage unit simple and was extremely helpful. Would highly recommend using this facility.
Very easy process. She was very professional. Jeannette made the transition very smooth.
Gynett was very helpful in my experience . She was friendly, helpful and professional.
Jeannette S Trevino was amazing and answer all my questions. Will definitely recommend her and her services!!
Perfect customer service fun to talk too
Angela thank you for everything!
Jeannette is super helpful. You should rent a storage unit here!!! 😁😁🥇
Excellent service gracias Jeannette Came to do a delivery
Angela and Jeannette we're lovely and very helpful.
Good service from Jeannette. Gave me the closet available unit to the elevator :)
Very good customer service thanks Jannett. Wonderful storage establishment.
Very excellent customer service! Great location, easy access. Jeannette was great and very helpful!
Jeannette helped me in the past. Angela helped me today. Great teamwork.
Angela was helpful in the greatest way possible. She was exact and expedited the process for me. Five star service
Excelente servicio!!! Muy profesional y amable
Jeannette was Amazing!
Jeannette was extremely helpful and courteous in helping set up our new storage space. The facility is clean and set up very nicely.
very friendly staff jeanette love her, highly recommend, very informational and informative. Place was amazingly spotless.
Jeanette. What can I say. She has helped make this move/transition significantly less stressful. She is knowledgeable and professional. Thank you so much!
Super friendly and professional service from both employees
Jeannette excellent customer service and exceptionally clean
Jeannette was great. Very helpful
Thank you Jeannette
Jordon was great! Awesome customer service and the facilities were super clean.
Jordon was awesome!
Very helpful thanks
Jeannette fue muy amable ! Y es de PR como Yo ! gracias
Jeanette is awesome and friendly. Very helpful. Will def recommend for storage needs
Jeanette is great!
Jeannette Trevino was extremely pleasant and great to work with! I would recommend these immaculate storage units to anyone.
This is my first time renting a storage unit and I can honestly say Jeannette made it super easy and super affordable. I had questions and she answers. It's very well maintained and professional. This is a great place to do business with.
Came to get a storage unit and was greeted with impeccable service. Clean. Well lite. Indoor temperatures controlled. Friendly. Helpful. Very informative in which units would be best for us. Jeannette was by far the best at finding a unit for us. She not only found one close to the elevator, but easy to access from the car. Would completely recommend getting a unit here.
Jeannette is awesome and made things so much less stressful than I’d imagine they would be. The facility is awesome, super clean and brand new. Jeanette helped and answered all our questions and more. Each floor has a code to use to get off the elevator so you can only get off on the floor to your own unit. Access until 10 pm and units are inside and easy to get to. Flat carts on each floor to help move your stuff in and out. Great experience all around.
Jeanette is awesome. Very polite, friendly, caring, and understanding. Great Customer Service. Willing to assist you any way possible. Thanks Jeanette for all your help I appreciate it.
Jeannette was awesome
Jeanette was a great help! Made finding the right storage and price easy!
Jeannette thanks so much
Clean, close, friendly and professional . Availability was excellent and follow up. Rates and space were reasonable. Ask for Jeannette !!!
Angela thanks for your support today... Your great
Great service and Angela is very friendly!!!
Awesome service, nice facility, and a great staff especially Angela 💯
Jeanette was nice. I am vendor thanks
Jeannette in the office was extremely helpful in assisting me with choosing the prefect unit for what I need.