Public Storage Self-Storage Units at 7234 Blanco Road, San Antonio, TX

Had a horrible experience with customer service for public storage today but thankfully Donna was here to save the day! Very friendly and helpful.

Donna was very helpful and friendly and amazing!

Dinna was very helpful. Courteous. Knowledgeable and friendly.

Gates broken there's already been a burglary they do nothing to fix it . The guy inside lied and said because of the storm there's no one that can come fix it . There's drug addicts walking around looking to steal things I seen them first hand .

John was very helpful

John was awesome and explained everything to me really well for my first time here

Donna helped with exactly what I needed in a fast time. Had an issue with my unit, Donna was able to resolve it within the hour. Very happy.

John was very helpful in my search for a storage unit, he is the main guy to take care of you storage needs

Great place fare prices everything in good conditions Donna the housekeeper tread is really good thanks to public storage

Wonderful help from attendant! Thank you again for your help!

NO ONE ON SITE TO HELP YOU EVEN WITH APPOINTMENTS-NO SHOWS AND NO CUSTOMRER SERVICE TO HELP! IM IN A HELPLESS SITUATION!!!!!! I truly REGRET using Public Storage. I have had nothing but issues with them since I signed up 2 years ago. I have had no access to my app/website and no one returns my calls. I have made multiple stop ins and no one is ever in the office. I have made multiple appointments with the management office and they weren't there. No one called to say they canceled the appointments. I have called customer service too many times to count with multiple issues and they say they cannot help to call Managment, schedule an appointment with them on site and there are no further solutions offered. I did get some assistance with Cam'Ron in the past and she was helpful and so nice but I was unable to get all the assistance needed because the rest customer service would be the ones to help me. I don't like how you only have certain hours a day to access your storage either. I wish I could move my things to a different storage facility but its too expensive and I feel stuck there now. I have never experienced worse service or lack of service and quality. They absolutely don't care and don't mind telling you "I don't know what to tell you, Call Management." either party takes accountability.

Donna was great at the 7234 Blanco Location. Fast service and even brought us waters during the hot afternoon

This place is amazing ms donna keeps the place safe and secure

I just wanted to stop by with accolades to John. He's very attentive, speaks to most, if not all the residents here. We've had a few good, brief conversations as well. He also does his rounds almost every half hour, it seems. I understand that a lot of surveys or reviews can be disappointing and/or negative, but I'm definitely not here for that. I always believe in giving the flowers while you can still smell and experience them. Kudos to you and the team, John!!!

Donna was very efficient polite to talk to. Helpful with information she gave me and explained it thoroughly the prices.

Muy amable la señora

Buen lugar para almacenar, un poco mas costoso que otros, pero en un lugar mas seguro

Clean and front desk was awesome

Only giving one star cuz zero is not an option! Monthly fees keep going up, nobody ever answers the phone and the amount of bums that hang in the area is very concerning. Getting my stuff the heck outta this place. Never again!

Update: The team at Public Storage (online and in the office) helped me to have a stress free transaction. Thank You

Jennifer (OG Jen) was awesome to work with! She was so patient and kind, walking us through our options in finding a storage unit. Great service to get us off on the right foot here!

Came’ron was very helpful when we walked in towards the end of the day and She helped us check in smoothly and made sure we were able to get the right unit. Thanks so much for the great service.

Very friendly stuff, awesome customers service and really great storage units. Cam was super helpful, thank u!

John is the best!

I had a great experience at this storage facility. I went in to get info for my mom who is downsizing and Jennifer there was very kind and knowledgeable. I would recommend this facility to anyone looking to store their belongings.

Jake M from 7234 Blanco. He was amazing and explained everything to the T. He made me feel very comfortable and that I was renting from a safe place. I'd love too know I had someone as good as Jake M living on sight when I come to public storage. You are blessed to have him on your team. Thank you

John was very helpful & gave us everything step by step. I really recommend this store unit. Don’t forget to ask for John!

This is by far the best storage unit in town as it relates to customer service and affordability. Throughout my year-or-so long contract, the staff here has always gone above and beyond. I highly recommend this public storage facility in particular if you are in the need anytime soon.