Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 555 W Sunset Road, San Antonio, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
3'x4'Online only price$ 17/mo
Small 3'x4'- ground floor
- inside unit, swing door
- locker
$ 17 /mo $ 21Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 37/mo
Small 5'x10'- ground floor
- outside unit, swing door
- drive up access
$ 37 /mo $ 42Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
10'x10'Online only price$ 60/mo
Medium 10'x10'- ground floor
- outside unit, swing door
- drive up access
$ 60 /mo $ 73Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 93/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 93 /mo $ 111Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 158/mo
Large 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 158 /mo $ 211Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 168/mo
Large 10'x25'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 168 /mo $ 218Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 203/mo
Large 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 203 /mo $ 264Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Self-Storage Near San Antonio
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
San Antonio Storage Units Near U.S. Highway 281 and San Antonio International Airport
Storage units in San Antonio are located between Jones Maltzberger Road and McCallister Freeway just south of I-410/NW Loop 410. Outdoor storage units with drive-up access and select indoor storage units are on-site in a range of useful sizes from small lockers up to extra-large 10x30 storage units. Just look for our Public Storage Orange rollup doors for self storage just south of San Antonio International Airport, north of the Quarry and Alamo Heights, and also serving Shearer Hills-Ridgeview, Dijon Heights and surrounding communities.
Small San Antonio Storage Units
Frequent flyers out of San Antonio International Airport can stow travel items in a cheap storage locker close to the runways. Ridgeview Elementary School families and neighbors looking to declutter can store all-ages recreational gear in a 5x10 storage unit for fun at Olmos Basin Park. Behind the bike storage, athletic equipment, fishing tackle, horse tack, and picnic supplies you can pack in rarely used items like holiday decorations and off-season clothes. Golf storage is another popular option. The Quarry and Olmos Basin golf courses are nearby for convenient dropoff of your golf bag whenever you hit the fairways.
Medium San Antonio Storage Units
Sharing a place at the Quarry Alamo Heights apartments, Flamingo Townhomes or another place nearby? Store duplicate furniture in a 10x10 storage unit. Three rooms worth of couches, entertainment centers, coffee tables and dining sets can be packed away with boxes and extra kitchen equipment until you need them again. Small businesses along W. Sunset Road running out of room can clear out workspace or tidy customer-service areas with one of these versatile storage rentals.
Large San Antonio Storage Units
An outdoor 10x15 storage unit is ideal for long kayaks, canoes, or other large items. Drive-up access makes loading and unloading so much easier for frequent paddles along the San Antonio River. These hefty storage rentals can hold four rooms of belongings if you are changing apartments or undertaking a small remodeling project.
Homeowners throughout Shearer Hills-Ridgeview, Dijon Heights and Alamo Heights planning a renovation can store five rooms of furnishings in a 10x20 storage unit. If you are just moving to San Antonio or are between residences, store the contents of a three-bedroom house in one of these large storage rentals while you look for your new home.
For larger projects or when moving from a much bigger house, a 10x30 storage unit should do the trick. About the size of a two-car garage, these extra-large storage rentals can accommodate more than seven rooms of furnishings.
San Antonio Public Storage has plentiful outdoor storage solutions to meet your residential and commercial needs.
If you still haven't found the self storage you are looking for, we have plenty more storage units nearby on W Sunset Road and Broadway Street.
At this San Antonio Public Storage you'll find:
- 5x5 storage units
- 5x10 storage units
- 10x10 storage units
- 10x15 storage unit
- 10x20 storage units
- 10x25 storage units
- 10x30 storage units
- Indoor storage
- Outdoor storage
- Drive-up access
- Electronic keypad entry
- Online payments
Directions
Directions from the North: Take U.S. Highway 281 south toward Downtown. Take the exit toward Sunset Road to arrive at Public Storage.Directions from the South: Take U.S. Highway 281 north Airport Boulevard. Follow Airport Boulevard until you are heading south on McAllister Freeway, stay on the access road and turn right on Sunset Road to arrive at Public Storage.Directions from the East: From I‑35 take I‑410 west to the 410 Access Road. Take exit 21B, follow Airport Boulevard to McAllister Freeway and stay right. Follow the access road to Sunset Road and turn right to arrive at Public Storage.Directions from the West: From I‑10 take I‑410 east to the 410 Access Road. Take exit 21B to McAllister Freeway, stay on the access road and turn right on Sunset Road to arrive at Public Storage.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 595)
Donna was extremely helpful in getting our accounts in order.
Donna is the best manager ever
Donna was very helpful and nice and friendly in making our move in very pleasent, she has been a blessing to me and my family
donna so nice she is very friendly and cheerful
Donna, great customer service
Donna assisted us greatly thank you
Donna very good with customer service very very friendly. Unit was clean and ready no issue. Highly recommended
We are working on property and Donna is very nice
Great property and Donna is very friendly, she us always ready to assist me
Donna. Was very helpful in renting me a 2nd unit she is very good at managing this property
Donna is very helpful and always with a smile
Donna es muy amable y servicial
Donna was very nice and personable at the unit! Great service and great space
Honestly, the best place to store your items. With Donna on duty anything you need is taken care of. I’ve never had such great customer service at a storage facility in my life. Thank you Donna
She is very nice and very helpful , always ready help and very beautiful
Donna is always so friendly and Awesome
Donna can out to the parking lot to help out.
Thank you
Donna is very very helpful‼️
Donna is very helpful and professional
Donna is always very helpful and friendly. This is a great place!
Donna is very friendly and a very helpful. Always very kind
Donna is very professional and helped me get my unit that is more accessible for me
Donna was extremely welcoming, helpful and informative, helping us with location, how to use app, etc.
Had another great experience today ! Very friendly Donna took care of us again
Donna was amazing! She is so helpful And friendly! Highly recommend!
!
Donna was amazing so helpful, quick service and very nice
Donna is awesome! She is a great manager of this property and so helpful. If you are looking to rent space, come see her.
Donna was extremely helpful sorting out a unit for us. Thanks Donna!
Donna is very helpful and nice! Super clean facility, she’s is very professional and friendly, and a great location. Great service and personnel
Amazing and quick experience getting all my needs taken care of by Donna. Would definitely recommend to other people in need of storage.
Donna the manager is very friendly and helpful. It’s a great place to store stuff. Great location and easy access. I will continue to store here.Thank you.
Excelente servicio por parte de Donna
Muy buena atención de Donna! Muchas gracias por el servicio
Donna really friendly and helpful. I was able to get all the help I was in needed.
Donna provided great customer service! Smooth and easy!
Donna is very nice.
Donna was very helpful getting us a storage suitable for our needs. Thank you!
Donna is amazing always working hard and making it clean
Donna is always helpful. She making it easy for my husband Louie to transfer to another unit. Thank you Donna
Donna was amazing at helping me. Fast and efficient process.Super Nice,definitely recommend renting here.THANK YOU
Donna is excellent! She very patient and allow willing to help with whatever situation you have involving your unit. Always have access during hours and never had issues with any of my belongings sitting her. HIGHLY RECOMMEND!!!!
Donna helped me get my access code she is very friendly
Donna is very nice and friendly and always here to assist us. Very organized and personal.
Donna helped me in a very patient and friendly manner. She assisted me with my rate. She is an excellent person, very profesional
Donna assisted me and she was very nice, great location!
Dona is great.
My experience with Ms. Donna at this place was great and easy high recommend good work at public store on 555 w sunset
Donna was extremely helpful, she went out of her way to lend a hand.
Donna was great and helped get me what I needed.
Donna was so helpful and caring. Good people to work with
Donna was excellent in getting us moved in. Very friendly and kind
Donna is very nice and knowledgeable very pleasant to visit her and my unit
Donna was very nice .I'm thankful for her God bless.her .
Talk about efficient, patient & friendly! Donna gets 5 ⭐️⭐️⭐️⭐️⭐️!
Donna is very professional very helpful very polite and nice she is a great person to be around, she is always helpful and courtesy
Donna was very helpful in my moving in
Move in was easy with Donna
Donna is super friendly and excelente customer service
Donna is a great manager she assisted in making the move in great
Donna was awesome helped me with my gate entrance
Donna is wonderful!!
Thank you!
Donna was very professional and knowledgeable I am disabled and she helps me a whole lot. Always like seeing Donna here, she's Awesome
Storage experience was great! Area was clean. Staff was very helpful and friendly. Donna was very kind and sweet. Will recommend!
Very good and smooth
Donna Is very profesional and friendly
Donna was very helpful and friendly
Great experience ! Donna was very helpful! Will come back again!
Donna answered all of my questioned perfectly and was very polite
Donna is doing an amazing job. Thank you so much for all your help and willingness to always be customer service oriented. This property is safe and clean. Donna is doing an amazing job keep everything in the right place.
Donna is very nice and the property is very clean
Came to assist a friend Donna is very nice and friendly
Donna is Absolutely Amazing, so friendly
Donna is always helpful.
Donna came by to check on everything & was super helpful with making sure my storage unit was secure.
Donna is so helpful and professional.... Thank you Donna
Donna is very helpful and extremly nice. She is a great worker. Very excelente empliyer
Donación is a wonderful team member and the property is very clean. Thank you for your excellent service!
Thank you Mrs. Donna for all your smiles and help. Your awesome!!!! 😎
Donna was friendly and helpful, recommend this place.
Fabulous staff, very patient a d understanding. Donna is extremely friendly. Always so helpful
S Donna is trying to help me download the app and make it work. I hope IT helps her out. She’s great at Service. Thank you.
Donna was very helpful! Super easy!
We've had a unit here almost a year and thanks to Donna the experience has been great. She is knowledgeable, friendly and is always willing to help however she can. Would recommend renting here because of the service she's given.
Donna was very helpful and very nice and friendly
Donna is always very helpful, she assisted me with my fees. Excellent customer service
Donna was amazing!!!!
Always so friendly.Excellent customer service
Donna is great
Donna is always so helpful and nice.
Donna was very informative and very kind. Awesome job. Thank you
I have been here for awhile and Donna is so nice, and very friendly.
Donna was extremely helpful with getting my storage unit set up, very friendly, highly recommend.
Donna is very helpful and nice, 👍☺️
5 stars for Donna . Super service!
Donna was great and return my call in a timely manner.
Donna is very helpful and friendly always available
Donna was very helpful!
Dina was helpful in getting me into another unit
Donna was awesome. She helped me so much. Always ready to assist when you need it. She is great.
Donna was so helpful & in such a good mood! She’s wonderful!!
Donna helped me with my lock She was very nice and and professional.
Donna and Tim was very patient and so caring,they very friendly they made my rental process very easy. Thank you
Donna and Tim are amazing. 100% perfect experience with the storage. Clean and safe with a great staff!
Donna is very nice, and so helpful with always being available to assist me and my company
Donna’s great!
Donna is wonderful! The facilities are clean, and secure.
I rent at a different property, but come to this property to pay, because Donna is very professional and patient with me. I love her personality. Thank you for having her here. This girl is very helpful, thank you Donna
Donna was very helpful and she has great customer service skills. She answered all my questions.
Donna is absolutely great! Excellent customer service.
Donna is amazing! My son needed to use the bathroom and she gave amazing customer service walking all the way back to thr front. We've been here for a few months and it has worked out Great! Thank you so much for today Donna!
Great storage I've had for a few years already. Always clean and quiet. Donna has been really helpful with any concerns of mine. Highly recommend this location.
Donna was the nicest person and very helpful
Donna is fantastic; she provided exceptional service.
She is great!
Donna is very friendly she came up to me to check if everything was ok with my service. Which it is thank you Continued curtesy everytime I visit my storage. Makes my day!
Donna was very friendly and helpful
The staff is so polite and kind
Donna was great
Donna was awesome
Very easy to work with. Thank you, Donna!
Donna was very helpful!!!
Donna was great!
Donna so friendly I'm so happy to have her here
Donna was very helpful and kind
Donna was very helpful and assisted me around the property. Thanks so much!!
Donna is a very helpful lady very sweet. She is nice. She helped me with all my questions. She assisted us in our rental
Donna did a good job with getting me settled in my new storage !
Jacob came by today to check on me. 2 weeks ago Donna helped, this is a great place for customer service.
Donna was very friendly and checked to make sure everything was ok
Donna very helpful. Good storage for motorcycle.
Donna was extremely helpful throughout my time with this location! Kiddos! Thank you!
Donna was very helpful with gate access and very friendly.
Donna was awesome! Very Helpful!
Donna was very helpful and friendly thank you for such great service
Excellent service by Donna
Excellent facility very clean thank you Donna
Excellent service by Donna as always Donna is Great
Donna was a great manager very helpful
This property is very clean and very friendly employee Donna is great
Donna is very nice and answered all my questions
Donna is very friendly and great customer service
Donna was very helpful in answering all my questions.
Came to assist a fríe d,Don a is absolutly Amazing.
Donna, really helped me with my account. Most appreciated. Thanks. Very friendly service with Donna.
Very friendly and helpful!
Donna was very helpful in renting us our space
Donna is very helpful she fixed our hasp
Donna has been a great addition to the public storage team . It has been very nice working with her. This will be my last time seeing Donna . She has been helpful
Friendly quick customer service, Donna is AWESOME
Donna was an amazing help
Donna has a really great customer service and help me out a lot in renting my unit. Donna is always ready to assist in everyway.
Donna is the best!!!
Donna was great! Thank you
Donna was awesome and a great help! Love that cowboy hat!
Donna is very nice and extremely helpful
Don a me ayudo exente
Donna was amazing and helped me out so much. She is a god send
Donna was able to get us set up with a change to our account. Super helpful and most pleasant to work with. Thank you Donna.
Donna helped me with my rental rate and made the payment process very easy she is very helpful
Hi I thought Donna was a great help, for guidance and being very kind appreciate the work she does here!!
Donna was quick, friendly and knowledgeable.
Donna was extremely helpful, finally someone to assist me with questions and getting things taken care of . A nice change to see
Donna helped us with great service! She really made this an easy and fast process.
I came in a d was greeted by Donna, she is very friendly and will assist me . Thank you Donna
We enjoyed meeting Donna she is very friendly.
Donna was very patient and helpful.
Donna was a great help to us. Very nice e and professional.
I had an amazing experience at the Public Storage Ms. Donna, went above and beyond to make sure everything was taken care of. She was incredibly helpful and made the entire process so much easier. I’m so grateful for the excellent customer service and highly recommend this location to anyone looking for reliable and friendly storage solutions!
Spoke to Donna, super nice lady and very helpful.
Donna was very helpful in helping me enter my unit
Donna was very helpful!! Made it very easy for us. Enjoyed the customer service and location looks safe.
Donna was amazing. Great customer service.
Donna was fantastic & very helpful
Donna was very friendly. I love her cowboy hat.
Went to public storage today and Ms.Donna was more than happy to help me out with all my needs.
Donna was very helpful in helping us get our gate code. She is very professional and friendly. Love her cowboy hat
Ms. Donna went above and beyond to help us. Highly reccomend!
Donna was very helpful with our company storage units
Thank you for your amazing customer service.
I'd like to share how experience with Donna. Every time we've gone to our unit, she is always so nice and eager to help. It is so hard to find kind and patient people these days. They are so far and few in-between. Donna thank you for all you do!
Donna is the most helpful superstar at Public Storage! Donna deserves a raise! Thank you for everything Donna!
Donna quick and easy no frustration in questions extremely friendly
Came to help my friend and Donna came over to assist us by getting a cart.
Donna is very helpful and resourceful. She is very personnel and friendly and knowledgeable
Love her Texas cowboy and public relations
Dona she is a good sales rep. Y’all need to keep her on the job and she’s very friendly.
Donna was very kind and helpful!
Donna was beyond helpful and great service
Super nice and really detailed
Donna and the team were really helpful great service great location
Donna is a very excellent worker.
Danna is a wonderful person she helped us alot ❤️
Donna,was friendly and most helpful.
Donna helped out and was great. Couldn't ask for better service.
Donna was amazing...she went above and beyond for us! Great customer service!
The property is very well kept and Donna is always ready to assist us
This property is very well kept. Donna is amazing.
Donna is very friendly and sweet. I’ve been here for a couple of years and have always been very happy here! Thank you Donna!
Donna was great!
Donna was very helpful and answered all my questions!
Donna is amazing, she helped me with what I needed. Thank you Donna!!
Donna si very helpful and kind
Donna was great!
Donna is very helpful.
Donna is the greatest very informative, and even though she is injured she took me through the property to find what I needed.
Donna was kind and extremely helpful in assisting my family with our storage unit. Thanks, Donna!
Came to help a friend move some items the property is nice but the office lady was rude and pushy.
Super pleasant experience to close one of our 3 units with Donna. She was both positive and friendly and was grateful we left the unit clean. Thank you
Dana helped me alot great customer service!
Donna did an amazing job showing us our unit. We thought it was to big but it was perfect. Thank you!
Donna was very helpful!!!
She went out of her way to help us and she was great!!
Donna is so friendly and gave us wonderful customer service!
Donna was professional, courteous, and friendly. Couldn't have asked for a better experience!
Donna was very helpful with direceting us to get what we need and very kind.
Donna was very helpful!
Donna was very helpful with assisting me with my issue. Highly recommended!
Thank you to Donna for all her help and her kind words she’s amazing!!
Donna,I love you
Great service! Donna is very friendly and helpful. Recommend to everyone!!
Donna is extremely friendly and keeps the area nice and clean
Donna has been amazing!
Donna is a foll! So helpful and patient. The costs for staying one month is excellent!
I had a great experience at Public Storage thanks to Efrain. He was incredibly helpful, answering all my questions about a potential unit transfer with ease and professionalism. The unit itself was just as described, and Efrain's friendly demeanor made the process smooth and enjoyable. Highly recommended!
Donna was a great help
Always a good experience. Donna was very friendly and helpful
Donna is so sweet and friendly. And keeps the premise nice and clean!!!
I met Donna and she is so nice and very available
Donna was friendly and helpful!
I just received a unit and also great service Donna is a great employee and is very friendly
The attendant is so helpful. Took the time to explain in detail about the property. I would definitely recommend this place to whoever needs to use storage.
Donna was very helpful and kind
Donna assisted me very kindly she was amazing!
Donna is extremely friendly and very helpful and has a great smile
Donna is awesome! She’s always so friendly and helpful and makes the tedious tasks of moving items to and from storage more pleasant.
Donna was very helpful in getting me a unit
Donna was very helpful. She made our transaction easy and painless to navigate the system. Thank you Donna!!
Donna has always been very helpful in assisting me with all my needs. Best service since I've been with Public Storage for 15 years
Donna is very helpful and friendly and very aware of her property
I love the manager of this site. She is always eager to help. Always happy and always informative. I have enjoy3d renting here between the two people I have met that work there.
Donna was fabulous love her energy and smile 💗
Donna is a very excellent manager. She us always willing to help in every situation
Donna helped me with my lock issue and
Donna is great very friendly and helpful
Donna is an excellent worker
Donna was very helpful in assisting me to come in great service
Donna was very helpful
Donna was amazing, friendly, and very helpful. She took care of all of my needs quickly and found me the unit I was looking for. Very pleased!
This property is very nicely ran. Donna does and is doing a great job. She is very friendly and helpful
Donna was very helpful!
Donna is an amazing person!🎉
Donna has been great today , I look forward to seeing her again
Donna has been very helpful and courteous. She has recently taken over the property. The
Touch of the cowboy hat was an extra welcoming experience.
Donna is great help
Donna was helpful with gate access
Donna is verdad helpful and efficient
Ms Donna Franco was incredible with me she's so friendly and have a lot a patient and a awesome customer service thanks a lot Ms Franco!!!
Dona is very profesional and friendly
Donna was awesome! I have been renting from here for two years. I have had great service.
Donna was very nice and helpful
Donna was extremely helpful this afternoon! She did an amazing job.
Donna was very helpful and polite. Thanks again
Donna is very helpful and kind. It's a joy to see her at the office!
Donna was very helpful in helping me with gate
Donna was so nice to help us get the right size box!
Mrs. Donna was very helpful. Great service.
Awesome service, Donna was very polite and wonderful
Donna is helpful and nice thank you. Knows how to explain herself a lot patients
Thank You Donna
Donna was great!
Donna was amazing with us
Donna has a great personality and has great knowledge of her job.
Keeped everything safe thanks for the staff
Espically Donna
Donna always very friendly and helpful and on it like a bluebonnet
Donna was very very helpful, she rocks!!
Donna was awesome!
Arturo did a very outstanding job of answering all my questions. He is a true professional!
Art who is at the Sunset Public Storage was very helpful. He showed us the property and two different sized units. He explained the payment and how rent increases. He was very informative also about their different locations which were actually closer to our house.
Art was very friendly and seemed happy to help us
Donna was so helpful. Thank you.
Donna was exteamly very helpful
Donna was very helpful and accommodating. Great customer service and an even better cowboy hat!
Donna is so nice very helpful and always smiling. And her hat is Awesome!!
Donna at this location is so sweet and great service love her hat too!
Exceptional customer service! The staff at this public storage were friendly, efficient, and went above and beyond to ensure all my storage needs were met. They made the process seamless and stress-free. Highly recommend! Thank you again Ms.Donna🥹‼️
Donna gave excellent service and was very helpful at the desk. thank you Donna!!!
Hi I’m a long time customer and Donna the property manager helped me and resolved my issue and has great customer service .
Barbra was awesome!
Very helpful and good location, appreciate all the help of the front office. 5 stars!
Great customer service Art! Thank you!
Donna is just Awesome she helped me get into the perfect unit. She is Great
Donna was super helpful & got my unit set up right away!
Donna was very effient excellent and a great help thank you Donna
Donna treated me with excellent friendly service. She is very helpful in understanding.
We are super impressed with every aspect of renting with Public. The live kiosk assistance is amazing and the spaces are spacious and clean. Rental prices are excellent. We will definitely continue to use Public and recommend to others. Thank you!
Barbie is the best she made me feel right at home
Thank you Jacob for answering all my questions he was very professional and helpful
Super helpful staff. Had some concerns about unit but Jacob was informative and addressed my questions.
Thank OJ for being so helpful today. Your awesome.
The property manager was very helpful and the storage unit was clean and secure!!!
This location was a lifesaver and honestly, it was because of a very kind, helpful, and hard working employee named OJ. Thanks OJ for everything, you went above and beyond and Public Storage is lucky to have you representing them!!
I have nothing but great things to say about Public Storage! They make it easy to rent a space and their customer service is top notch! I highly recommend them if you’re looking for a storage unit.
Easy rental, easy move in, even the person at the live kiosk was easy to deal with
Donna was very kind and helpful in me getting another space
Art, the property manager, was very kind and helpful in assisting us with our account and reviewing or storage needs. The facility is clean and in such a convenient location.
Orlando was very very helpful during a stressful time for us. We had a last minute move with a house full of stuff and Orlando recommended everything we would need for the move and even helped up load material in our truck. He made us feel important even though we weren’t renting a storage unit. Will be recommending.
Donna was extremely helpful with my payment. She is very kind and through.
The experience was so easy. You literally walking to an office and somebody live appears on the screen and within five minutes I already had my room, they help me decide which room size would be best for me. The lock and everything was already in my room when I got there. It is literally the easiest thing I’ve ever done.
Unprofessional, harassing, not a great experience. If you want to rent a storage unit go somewhere else.
OJ was very helpful
Great customer service
Property was clean. Oj was great help.
tina was a clear communicator and knowledgeable
Staff is friendly and helpful.
OJ is amazing, super friendly and helpful. He is always around too.
Hands down this Gentleman that works outta here was super Awesome 💯!!!
The Manager there was very blessing helping me get my new key to my storage. They could have put a lean on my property, but was very kind enough to work with me
Very fast process and great customer service.
My property manager is LITERALLY THE BEST and honestly a quality human being in a time when everyone is hurting or struggling in some way, she restores faith in people and belief in the good in people. My family has been going through a major loss and she helped and talked to me like a human being and not just a business relationship or paycheck. This is rare to find in businesses these days, and even more so I feel like in society. Thank you for being such an understanding person and such a good person. I really appreciate you. 🤍
Jennifer was awesome in helping us with our unit. She wa very helpful.
Don and Yvonne Varney
I just want to give OJ a big shout out. Omg, so I came in to pay my sister's bill and just witnessed oj go from one property across the street back to where my sister stores to handle payments and customers and smoothly and professionally handle a customer being very rude to him. OJ idk if anyone has told you this but there are very few people in the world today that can do what you do and keep a smile on your face. Oh and thank you for being so helpful to me. Great guy! Come see OJ he goes above and beyond.
Absolutely love the customer service I received from Monique and Jennifer during the remodel absolutely love these two ladies and their customer service always above and beyond. Thank you.
Helping my sister in law Santa move. OJ was such a great help he made everything run smooth and he’s a great guy even offered us a dolly to help unload he’s a great employee
Love it here
No comment I recommended
Monique and Jennifer were such a huge help for me today (friendly, professional, patient ) while booking my storage. Even though I made it kind of difficult for them by changing storages last minute, they still held their selves together and kindly helped me figure it out. Which made my move so much easier. Thanks Ladies 🙂
Jennifer was a breath of fresh air to work with. I got the perception she sincerely cares about the customers at this facility.
OJ & Monikais very very good he's the best he's very helpful and he relieved my anxiety
Great facility with very helpful front desk. Very clean and will recommend to other
OJ was great. I had literally gone to the public storage location on Broadway and then the location across the street and both were closed during normal business hours. fortunately I came to this location and OJ was there and ready to help. He provided great customer service and went the extra mile.
had a unit here since 2015. the cost of the unit went up about $20 each year. last summer the cost jumped up $60! i was now paying more than double what is being charged to new renters. i cleared out my unit and turned in both keys, then received an email stating i still owed for the next month because i failed to inform the office prior to the 1st. i will NOT pay this company one cent more and have taken my business elsewhere.
Amazing facility at a low price. They keep the area nice and clean, and I regularly see them going around in golf carts to maintain the area.
OJ was really informative and helpful
Amazing staff and amazing service!
Highly recommend!
Great customer service there
OJ was patient to all my questioning and concerns
The property Manager, Ms. Monique, was super helpful and personable!
Definitely would recommend storing items at this location.
I received unusually excellent service from Orlando, he helped me a lot more then I expected to get!
Oj was helpful and offered good customer service.
O J is amazing. He has made a difficult job much more enjoyable. He makes sure I am safe and have everything I need to make a difficult job easier. He is professional, kind, and courteous.
At first my reservation link would not work, once I got to the physical address OJ was able to help and show me the storage , he helped me through the process and was very informative
I’ve been renting from this place for yours. It’s app based entry is so convenient and the staff is always willing to help. OJ has been great help since we first moved in!!! Thanks guys
Easy to work with and great communication.
Amazing! OJ is friendly and took care of me! Definitely recommend this location as it's also easy to access
Monique is very attentive that's the first thing I've noticed when speaking to her. Great job Monique !
Monique was very helpful today and was very persistent about her reviews. I like the enthusiasm.
Monique Wilson needs to be recognized for being very professional, excellent customer service and the information provided was very helpful. She's a keeper.
I had a great experience. O J stayed after hours to make sure that I was able to get my storage unit andhe’s a great guy
Very clean, easy to access and Oj is very friendly professional and very patient! Thank you Oj for your patience and friendliness
Oj was very helpful and has great customer service
I just rented a unit at this location and was helped by OJ. He is very friendly and helpful. The facility was clean and my unit as well.
Dope property manager Oj). Took the time to help me out when he was already busy 🤙🏼
Friendly staff was available when I needed help.
Thank you ok for helping my mom with all her moving needs and then Some .
Very good customer service.
Very informative.
Very Satisfied!
Staff is exceptional, friendly, very out going, professional, and genuinely they make you feel like you're the #1 customer they have. They all work long hours keeping the facility running, secure, and safe. If you are looking for the right storage facility, highly recommend, and ask for OJ, he definitely can help with finding the right unit and products to suit your needs. Iesha, OJ, and Staff great job, and thank you.
I had a wonderful experience renting my storage space here at Public storage. O.J is a great property manager and he does live on property. If you need extra space this is the place.
Aesha was the one who helped us today hopefully I spelled her name right and she was so sweet and patient with us first time getting a storage here she navigated us through the process of getting the storage and the payment plans was super helpful made the process so easy for us she definitely needs a raise !!! Thank you so much!!
Aisha is the best!! She handled my packages with care and has an amazing customer service! Thank you 🙏🏽
Manager Iesha was excellent! Very professional and kind. Unit was setup very quick all done with a smile! Thank you!
Iesha is a wonderful young lady with excellent customer service. Bright and welcoming. Thank you
Great customer service, the manager Iesha helped me out a lot when I was in a pickle. I strongly recommend coming to this plubic storage office.
Alex give me great service
Very friendly customer service🤗 and very helpful thank you public storage on sunset
Rented a unit here during the pandemic and so appreciated the smooth contactless experience. Emptying the unit over a year later, and Alex was supremely polite, friendly, and helpful. Almost wish I had more storage needs!
Nice clean place! Jessica was so helpful!!
Alex has amazing customer service. He made setting our storage rental up so easy!!!! Definitely a place to come and get a storage!
Finish up my last month here. I would rent here again. Iesha was very helpful great customers service. Make a different in any business Thank you Iesha
Iesha very professional 100% helpful, good experience on customer service, recommend any day. Thank you.
Iesha was extremely helpful and very sweet. Helped me with any questions I had!
iesha has excellent customer service and very patient. she helped me make my payment. great attitude
Transferring a unit from one person to another, who are both present at the office, and with valid TX DLs, shouldn't be some kind of AP Calculus math problem. (BTW - they don't even offer ownership transferring any longer...). My unit was broken into (they drilled out the $20+ tax lock they require you to purchase for their units; you cannot use your own even if it's better. Luckily, whoever hit my unit must have been pretty saddened once they gained access... There are only 4 VERY heavy pieces of furniture inside. So, obviously, they got nothing and I got a notice my unit had been compromised and that I'd need to inspect the inside of it to make sure nothing was taken and then, of course, buy a brand new $20 + tax lock to put back on to it (wonder how long this one will last?). Also, according to their lease agreement, one MUST have the unit insured either through their own private insurance or by paying an extra $15/month for Public Storages' own insurance plan. Well, I've had the unit over three years now, and not once was it HAVING to be insured mentioned. Had anything actually been stolen - I would definitely be taking the matter to small claims court.
Oh yeah - a review of the location.
Employees leave early. Take early lunches. Come back later from lunch than what they posted on the door. The vibe is a general: "I don't give a 5hit whether or not you get a unit from us." Also, the prices for the units can be almost double what is offered on their website. So, definitely set up leasing a unit through their website rather than showing up to their office and being given monthly premium rates that are basically insulting. $83/month for a 5' x 10' unit, that's outside and not temperature regulated? GTFOOH.
Monthly goes up every 6 months 👎
Update: They called and helped me with my concerns.
Great customer service W Iesha today.
Thank you for helping me out !