Public Storage Self-Storage Units at 15267 Huebner Road, San Antonio, TX

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6
Address
15267 Huebner Road
San Antonio,
TX
78231
Full Service Kiosk Available
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
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5'x10'Online only price$ 57/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 57/mo $76Best Price Label1 unit left! -
5'x15'Online only price$ 60/moMedium 5'x15'- Climate Controlled
- Upstairs/elevator
$ 60/mo $80Best Price Label -
7.5'x10'Online only price$ 71/moMedium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 71/mo $95Best Price Label -
10'x5'Online only price$ 78/moSmall 10'x5'- Outside unit
- Drive-up access
$ 78/mo $104Best Price Label -
10'x10'Online only price$ 82/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 82/mo $109Best Price Label -
10'x10'Online only price$ 99/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 99/mo $131Best Price Label -
10'x15'Online only price$ 120/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 120/mo $159Best Price Label -
10'x15'Online only price$ 127/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 127/mo $169Best Price Label -
10'x15'Online only price$ 139/moLarge 10'x15'- Outside unit
- Drive-up access
$ 139/mo $185Best Price Label -
10'x20'Online only price$ 188/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 188/mo $250Best Price Label -
10'x20'Online only price$ 188/moLarge 10'x20'- Outside unit
- Drive-up access
$ 188/mo $250Best Price Label -
10'x20'Online only price$ 197/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 197/mo $263Best Price Label -
10'x30'Online only price$ 264/moLarge 10'x30'- Climate Controlled
- Upstairs/elevator
$ 264/mo $352Best Price Label
Nearby Self-Storage Locations
Self-Storage Near San Antonio
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Shavano Park Storage Units Near Loop 1604 and Military Highway
Shavano Park Public Storage combines cheap self storage with friendly customer service, all in one convenient location.
At this property, right near the intersection of Huebner Road and Military Highway, customers can select from indoor storage units or outdoor storage units, both in different sizes. There is also the option of climate controlled storage units, as well as some vehicle storage spaces for cars, trucks, boats and RVs.
A few miles east of Six Flags Fiesta Texas and the University of Texas at San Antonio, customers throughout the west side of San Antonio can use Loop 1604, I-10 or U.S. Route 281 to reach this location with ease.
A 5x10 storage unit can easily fit multiple sets of golf clubs for trips to SilverHorn Golf Club or backpacks, blankets and portable chairs for picnics or hiking trips up at Eisenhower Park.
Families near Winston Churchill High School can easily clear out a messy attic, basement or garage with the help of a 10x15 storage unit, and for even more space, a 10x30 storage unit is large enough for residents along Bitters Road to pack up the entire house when it's time to move, whether it's across the street or across town.
First established in the 1880s as a stagecoach and rail depot, Shavano Park is now a full-service city home to thousands of proud San Antonians. Public Storage is proud to be part of this wonderful community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 315)
Good location for us. Monica was so helpful.
We got set up with a new 10x10 unit. Monica the manager was extremely helpful! She listened to all our questions, let us take a look at several different units, and helped us decide on one. Going to move our stuff in next month. Thanks again Monica!
Melissa was wonderful! She helped us get our situation resolved with such kindness and support. I’ve never had a better experience recovering property or in general with a storage company. I appreciate her work immensely.
Max Riedel was Wonderfully Helpful to me on my visit today to my unit. He helped me get my lock to work and helped me make my payment and explained in detail to me about the upcoming updating project that will affect my unit on June 15. He helped me establish a good preparation plan for covering my contents to keep them from getting dust and paint on them during the renovations. Max is a True Gem and Very Valuable Asset to Public Storage. Thank You for selecting such a Caring, Dedicated and Helpful Associate.
Max was super helpful. Moving is so stressful. Nice to have a helpful, friendly face to assist.
Great service. Max is very helpful. Awesome storage.
Max was such a tremendous help and made my moving experience positive. Definitely recommend working with him!
Monica was awesome! Seamless and simple transaction reducing my moving stress load!!!!
Max did great. Very friendly and explained everything very well to us!!
Great location, max is really helpful with getting us into a rental unit. Very informative!
Travis went out of his way to help me and navigate the server to set up my account online. This will help me pay my account quicker and on time. 100% great customer service!! Come visit him at the Huebner location! Our awesome Neighborhood Storage Facility!! I've been a customer for years!
I rent a unit here and it's a great facility. The staff are friendly, the grounds are clean, the prices are fair, and the app is fantastic! The manageress, Terri, has been very helpful whenever I have needed information and she is also very personable.
Ms. Sandy is the saving grace for this location. JOHN on the other hand is not. This man has made me cry, stood watching me while I was in my unit, it made me so uncomfortable I had to leave. His vibe as woman makes me feel unsafe. This man has bullied me. I don't know if this is because I am a women or a POC, either way there is a problem. I have expressed this to management with no response. If JOHN is at this location, women beware, beacuse management will not do anything about him. The only reason for the 3 stars is only because he is still at this location. If he wasn't the location would get 5 stars.
Sandi was very helpful in showing us the units that were available and answering our questions. She is one of nicest persons I have encountered at Public storage.
Have stored here for several years. Recently there has not been an office manager. Was super happy to meet Sandi. She has been very responsive and helpful. Glad they finally have someone who is reliable.
Sandi is the best! Have had some issues and they haven't really had a manager lately. Sandi walked by my unit the other day and asked how things were going. I was honest with her about my frustrations. She said she would make a call and get some answers for me. To my surprise, Sandi not only followed up, she got a solution! What a welcome relief.
I would love to give Sandy a big shout out!! :) She help me an all kinds of ways by changing the information by giving me the paperwork that was needed to be done, she also was able to change the code to the gate for me. Even though she had only be on the job for a couple of days she was wonderful. So THANK YOU SANDY :):)
Adriana manager very helpful
Had our storage unit broken into. Office manager said we needed to come see what was stolen to file a police report but they were NEVER there during their office hours. A note stating when they would be back would have been helpful as we tried to visit 3 times. Did not answer our phone call either.
Clean and has A/C inside.
As they promised, efficient.
Finding itt difficult to trust anyone at this Public Storage unit facility. They told me they put a manager's lock on my storage unit petr my request where I found out they didn't. They call me to say there was a manager's lock on the unit several months ago and if I wanted removed. I said, No. So, I don't know if they went by what was in their computer logs and didn't verify the unit directly or if they took the manager's lock off without notifying me. I requested the manager's lock because of theft to my unit where the property managers leyt them into my unit. I found out that the burglars posed as police officers trying to uncover some evidence. You would think they would have notified me. This goes against me policy with the storage facility by allowing others into my unit.
Didn’t have a great overall experience. I rented a unit inside with climate control for 6 months. They tried increase rent by $50 at month 5-6, which I fought. At move out, I ended up with ants in 5 of my boxes and in a empty refrigerator at move out. Asked for a call back from the manager and never received one. I was also told by staff onsite that I would get a prorated refund since I moved out in the middle of the month but didn’t receive it. I called customer service but was told the partial refund is against their service agreement which is different from out I was originally told. I asked that escalated it but still never received a call back.
Travis was just AWESOME!! He was very patient with my grandfather and his many questions. Got him signed up for automatic payments and even held the door open for us when we left. Great customer service plus a gentleman.
After shopping around for storage units in my area, I decided that Public Storage had the best price point with the best amenities. I walked in and was promptly greeted. Bryan was knowledgeable and pleasant as he was able to answer all my questions and relieve me of any concerns. He was thorough and presented a professional and welcoming attitude which is always a plus for any business. I recommend Public Storage on Huebner for their great facilities and fantastic customer service! Thank you Bryan!
While having some technical difficulties getting my payment made online.... I received Excellent Customer Service provided by a very Professional and Courteous Gentleman named Myers. This is a safe and secure facility with easy access. I have been a long term customer on 2 different occasions at this facility and I highly recommend this particular location. Thank you Myers, you are the best!!
Bryan Rodriguez was a rock star in helping with my storage needs. He remembered the storage size I needed and even called me back to let me know one opened. Complete asset to the company.
Kathye is exceptional in her knowledge of the property and has great customer service. Highly recommend.
This storage facility is clean and affordable! Clarissa is friendly, fast and helpful when it comes to our storage needs. My husband and I use the Huebner location and the 151 location. Whether our storage needs are personal or work related it’s always a great experience when working with Clarissa B
Great service! Brittany was kind and very helpful!
I have been working with Cathy the property manager and she has been so helpful in working with my time frame and my budget. She is very good at her job!
over priced , when i informed them i was going to move the manager locked my movers and my son inside the gate and cancelled the code to get out , i had paid through the end of the month ,,,do not go here...
This is an excellent storage facility, located on Huebner. The site manager, Kathy Young, is very courteous and always responds to inquiries promptly. She recently assisted me with an issue and resolved it the same day I called. Definitely recommend.
Agent was very helpful and informative. Pleasant experience
Clean and easy to access facility
Kathy was very helpful, great communication!
Great place. Well monitored and clean facility. Love their new app for access and payments online. We have used this location for years. Kathy the manager is very helpful and responds quickly to any of your questions. Highly recommended
Alex was very helpful and helped me find unit
I Recommend this Public Storage for just the Cleanliness Alone 🦸♀️ And the Ps Property Manager Kathye, that Works at Shavano, IS AN AMAZING Asset To this Company. Kathye is Very Pleasant to Talk To, and Helpful, as Informative about her Job.
We have 3 storage units in Virginia. We have moved to San Antonio, TX. My accounts have all sorts of due dates, often the system doesn't work since my husband and I have different last names. Kathye, the property manager at this facility was incredibly helpful. She found all our info and sorted out our issues. We don't even have a unit at this facility. I was so grateful she didn't mind fixing our accounts. Friendly and Helpful! Thank you Kathye!
I found Kathy at PS to be very helpful, thorough and professional. Kathy made it easy for me to set up my storage. I recommend you see her for your STORAGE.
This place is well kept, clean, and easy to find. Worker was very friendly. I really like that you can do the paperwork online and the key and lock are waiting for you in the unit.
I spoke to Kathye several times to get some clarifications due to this being my first time using self storage. She was very helpful and understanding of my circumstances and just the sound of her voice put me at ease for this first time experience.
Kathye was friendly, the property was clean and I'm happy with the prices kathye Quoted me and I recommend this public storage to everyone. 🙂👍👍👍👍👍
I Recommend this Public Storage on 15267 Huebner Rd 78231. I had Spoken to Kathye and she was Very Professional and Informative about the Units that were Available. Just a Delight To Talk To 🙂👍👍👍
Kathye was so friendly and extremely helpful in taking time out to show me the units that would best fit my needs. Excellent customer service, clean facility with easy access.
Thanks to Kathye. For her support an understandings. Great Service. Thank you.
Excellent customer service! Thank you Jeff!
Very easy to deal with the entire rental process. The staff on site are very helpful (Huebner Road location) and efficient. Everything is clean and neat. Good experience.
Brittany was amazing!!! BEST PERSON TO EVER HELP ME!! Made it super easy to get a new unit!!!
Great smooth transaction- set up really easy!
I would like to recognize the excellent service that AJ continues to provides at the Huebner Road location in San Antonio. He always smiling, has great customer service skills and always go the extra mile. He is a definitely a positive asset to Public Storage! Aleksaundria
AJ is beyond helpful and welcoming at this location. He made my experience of opening a unit super fast and easy with all this covid stuff going on. The facility is always clean!!!
Just moved in some items today for the first time at this location. AJ made the transition process very easy with exceptional knowledge on the facility and the best unit for the amount of things I brought. I was happy he recommended the damp check product for my cloth/fabric sofas because those were the items I was the most hesitant to put in storage. Great service! Looking forward to an even better storage experience.
Great service! Aj and Tom were very helpful directing me to my unit!!
Service is adequate. Had a burglary at my storage facility and the only called once to tell me my unit was unlocked. There is no indoor camera monitoring system.
John has always been very helpful and so have the other staff members.
Clean facility. Courteous and professional staff.
Great place with awesome service. Very convenient access.
Amazing experience at the storage. Kept them for over a year. Not a single issue with any of my belongings.
John was very helpful and informative. He answered all my questions regarding the storage unit, and I was pleased with the location, security, size of unit, and management. Therefore, I am sure my storage goods will be safe-guarded
Fantastic place clean keep and very friendly! Went above and beyond to help me out , will definitely be doing business with them a lot more
Very friendly and great customer service!!!
Enjoyable experience with April she was helpful and friendly keep up the great work!
John was very friendly and helped out with all my questions. He gave my all the information needed to know and good timinung was in and out!
Wonderful service!
I highly recommend public storage. John gave excellent service and I was well taken care of!
Very good experience. John was very helpful with the process.
Great place to store your stuff overall
This is the best storage facility I’ve ever worked with and that’s saying a lot having been in the military and used a number of storage units. John is simply amazing. He makes the process of getting a unit really painless and truly accommodates your needs. We had the largest sized climate controlled unit and all of our items remained in perfect condition when it came time to move out. Definitely recommend this location!
John has been AmAzInG helping me with everything and he should get a great raise.
John was very polite and informative and knowledgeable with the entire storage facility. His patients and instructions on completing All paperwork was outstanding. The facility is very clean and the monitoring cameras are awesome.. I highly recommend this facility. Thanks John.
Excellent support and service every time. John has gone out of his way on several occasions to help me and worked hard to help save me money. Place is always well maintained, clean and safe. Highly recommend.
I used this storage facility for over a year. Property is secure and well maintained. There are plenty of carts available to help with moving boxes in and out. The manager, John was very helpful in finding a convenient location both when I first moved in and when I had to relocate to a different unit on the same property. John also was helpful in getting me the best deals available. I saw him most times I was on the property. It’s a convenient, secure and well managed property.
I had a unit there for a few years. Fantastic location best thing about this place was John. John was very helpful and went above and beyond when I was moving out of the space.
Absolutely superb service! Clean facility and super helpful staff! A big thank you to AJ, who went out his way to help me out! Highly recommend this place!
Jon has always been very helpful
Aj is very nice, thank you.
Very helpful service.
John explained everything to me in a very simple way, and went step by step and walked me through the whole place.
Very clean facility and very helpful staff. They were available on short notice and on a Sunday! Couldn’t be happier.
AJ was super efficient and helpful!
John was awesome. Very informative, professional, and easy to work with.
Fast, easy, respectful had to get a storage room, AJ had me one in and out in 30mins and answer all my questions.
John is awesome! Very thorough and genuinely kind and helpfula
John provided excellent service. He was very professional and very helpful in assessing storage best for my use. Thank you!
Great service!
Excellent Service, thank you
Very clean and good management. John was very helpful
Definitely recommend the place and John is perfect to come see and have him set your storage.
John was so helpful and profeasional! Thanks!
It's a good place
I dealt with Bayley and John. Both are very nice people who make things very simple to understand. I visited this location a met John and he explained everything to me after I made my reservation. I completed my reservation with Bayley and she was very helpful in answering all of my questions and explaining how things work at Public Storage. I highly recommend this place if you want a hassle free time getting a storage unit.
Johns a great friendly guy
AJ is definently the best sales associate that has ever assisted me! This guy need a promotion!
Awesome very very helpful
Are the units climate controlled?
Got a great rate and John was extremely helpful. Highly recommend
My experience here at the Huebner store was efficient and informative. Thanks to Bayley, I had a great experience and was able to find an affordable rate. I highly recommend the Huebner location when you need a place to store.
John, the sales rep, was great. He offered all the deals that were going on for the summer and helped me get the perfect size unit for my needs. Great customer service. Thank you!
John stayed after hours for me, I appreciate this place so much. Thank you!
Good feet
John helped me out today! Very helpful. I actually had to get a larger size for what I will be storing. Thank you!
The employees working they were very friendly and very knowledgeable about the details. It was a quick in and out to get the paperwork signed which was all emailed to me. The gentleman was very professional and I felt very safe and feel even in the evening I will still feel like it’s going to be a very secure place so I highly recommend it.
I went to public storage in a hurry. John at that location was really friendly, and provide great service.
Update: not disclosed that a side lock was broken. It’s been 3 weeks, still not fixed. I was told it’s not a high priority but a work order is in. Very disappointed. Jennifer is awesome. She took time to answer all of my questions.
Jennifer is awesome! Very clean and easy to work with.
Very pleasant experience with great customer service. Clean facility and great deals.
Jennifer is an Angel!!!! Thank you for your excellent Service!!!
Great and friendly customer service! Very clean and well kept storage building.
Great experience with John going through the explanations etc. very clean and safe facility. Great rates. Recommend
very professional
Great Customer Service, thank you Karina .
I was pricing around for units today and since I've stored before I decided to come back to public storage. This was a great location and rates were reasonable. I was greeted by a nice lady named Karina. She was very informative and knew what size storage I needed. I will definitely be back to rent here.
Very helpful and pleasant to work with.
John was awesome and took great care of us. Clean and secure location. I recomend it highly. Six stars.
Great customer service and very friendly
Well maintained, secure storage facility. John assisted me by giving me a tour, answering all my questions and getting the paperwork submitted. John made it an easy process to rent a unit and I am looking forward to a long and happy relationship with Public Storage.
John was super helpful, extremely knowledgeable and professional. His sense of humor was much appreciated as I know he goes through the same information with every customer and yet, still, makes the process easy to understand and the responsibilities crystal clear.
Awesome place to rent, very clean, very helpful, and the customer service was excellent. Highly recommended
Highly recommend
Visiting this place, John was a great host! Very informative and thorough. Will definitely do business through here!
Thank you John, For your help and your and your experience ! We appreciate you. Glad to know you help us with are storage arrangements.
Great experience and good luck!
Best customer service ever!!
Awesome place wouldn’t trade it. 1st time John 2nd time karina excellent customer service skills to go above and beyond for their customers
Great service. Extremely helpful.
I have two units there and a family member with an unit. We are all very happy with the pricing and the staff. Great experience
The facility is very clean with plenty of parking and room to turn around with a truck and trailer. John was very good at explaining the details and was very courteous. A few days after renting my space, Karina was very sweet helping me resolve an issue with a trailer. I highly recommend this location!
I just rented a space today. John was very professional and helpful. The whole process was very straghitforward. I feel confident my belongings are safe at this facility, and their policies to ensure that. I would have given 5 stars but I only just rented from them.
We have had several units at this Public Storage location, gradually moving to a smaller unit. The staff has always been very courteous, professional and helpful. Recently, John, in the office, voluntarily told me about a special that ended up saving me over $70 in rental fees per month. How awesome is that?! I would highly recommend this particular storage location to anyone.
John was great and gave a detailed explanation and walk through before we completed our contract. Happy with the choice to rent here.
I was helped by John and he was great! Very knowledgeable and made the process easy. Plus he had great jokes!
This place is great. I've been storing here for a while now and Jon here is great and very helpful. Everything is clean and I can't say anything bad about this place. I will continue to store here
Great service! John helped us get the best deal, was very professional and courteous. The area is nice, makes you feel safe. Very good option if you are looking for extra storage.
No way I’m coming back here. This place is horrible. They have hidden fees out the wazoo, I’ve been paying $45/month for almost a year and then they come out with $60! Out of the blue! I’m paying for the smallest space! Not to mention they have all these promos “first month $1!” NOOOOO... first month was $55 cause of all the hidden fees! Who pays $23 for keys?!? COME ON! I’m going else where. Not to mention they lock the gates at 9 pm so if you need to move after work hours you’re SOL. And there isn’t a restroom available at 6 pm. So good luck if you gotta go.
John was great and so was Gigi at your Jonesmaltsberger location. I just rented the space but I'm confident that based on the excellent service I have recieved so far, that I can rely on John to resolve any issues that may come up
I am a long time customer and over the years have always been very satisfied with the cleanliness and how well the property is maintained. I am especially pleased with the staff. Of course, I have seen many come and go, and cannot think of a time when I had a negative experience with any of them. Recently, I had an occasion to have manager, John help me with a matter that I was calling about. He quickly helped me to resolve it, and must add that he was courteous, diligent and very professional. All in all, he provided excellent customer service.
Writing about excellent service at Public storaSt and Huebner Road in San Antonio by John who is the manager here. Ran out of space but didn't figure this out until 5:30 PM, I was 35 minutes away, and he closes at 6 PM I called him in a panic and he said he would be happy to stay until I showed up. He was great, his attitude was really friendly, and he took care of me on his own time. Five stars plus!
I called several places to receive a quote and none of the places were able to compete with the rates and customer service I have received with Public Storage. After speaking with the customer service call center, I received a text to confirm my quote. John from this location called me shortly after to see if I had any additional questions I may have had and to schedule a time to look at the unit. By then, I was wowed. Most companies don’t even respond to a simple quote request, much less calling to follow up on an already given quote. Finally, when I went to view the unit, Ermilio, provided an excellent demonstration of how to lock and unlock my unit, showed me where to enter and exit the property, how to use my code and where my storage unit was located. Thank you for hiring the best employees to provide excellent customer service! I definitely recommend this location and this company!
John was awesome, kind courteous. The location is perfect climate control.
John was excellent with customer service and he was very thorough with detail. Appreciate his professionalism and friendliness.
I've had my storage unit here for 3 years and the service has been excellent!! Would recommend to anyone. John has the best customer service!
We have had a unit for over a year and there was a projected price increase. I spoke with John and he was able to lock our initial rate in for a bit longer. We have not decided what we will do with the furniture from my deceased Mother and Father, so the extra breathing room is much appreciated. It is refreshing to see a company these days willing to listen to our scenario and accommodate our request. Highly recommend this facility.
John at the storage facility did an excellent job in providing all the rental information and also provided great customer service.
Great! Was only here a month but loved it. The only thing I didn’t like was there wasn’t a trash receptacle for storage owners, but other than that , everything was great. Clothing donations booth is a suggestion as well
John helped me today and was extremely professional and thorough. And the property was clean and well maintained. Thanks!
Excellent service, good promotion, clean facility, easy access. Easy to do busy with. Nice people.
John gave me excellnt sevice and gave me a variety of options ,he accomidates my needs every visit and has great cusomer service .i appreciate the services i have been recieving,and have recieved.
John is very helpful and made reserving a storage unit easy!
Great service!
Pleasurable experience with john. Very helpful
John was very helpful.
I was needing to increase the size of my storage unit. On Friday John, at Public Storage, could only come within $60 of the nearest competitor. I signed a contract with the competition on Saturaday and went to tell John that I was having to move out. He checked his most current prices and said the price had gone done $70. So I was able to same day cancel the completions contract, at no cost to me, and sign a new contract with John. I did not have to rent a truck to move my stuff and was able to move to the larger unit that afternoon. If John had not looked to see what the new prices were I would have to have paid about $10 a month more. Rent a truck for about $50, didn't have to pay a $25 administration fee and lose about $110 on the unit I was leaving. He was able to transfer that money to the new unit. It was a win win for me thanks to John. Thank you!
John was very pleasant and informative.... Great asset for the company 😁
Walker was grat and very patient with me.
we have been customers forover 5 years and needed to change sizes on our space. John stayed overtime on a Sat and made all the changes easy and quickly, he was great to work with! thanks again John!!
Great experience here, and super fast. John was a delight, and very helpful. Thank you!
Ms. Walker made my move an insanely smooth and great process. It was truly remarkable how nice she was, and how convenient the entire process was - from reserving online to actually seeing the unit in person. A clean and well kept facility! ***** stars!
Outstanding property. Personnel working at the storage are also outstanding.
Long time customer. Years there. Went through several rate hikes and rake hike attempts. After over 12 years or so, we are trying to move. We've always paid on time, never missed a payment and are quiet people. My truck had to go in the shop and we only had a few items left in storage. We asked if we could, since we are and we're loyal customers, get the remaining items out when my truck got out of the shop and have a pro rated bilk for the month of December. We were only going to need it for 2 days in thr month . Manager said 'nope. Nothing he could do.' Just ridiculous because customer service means you can always do something of you care about customers, your reputation and take the time. Public Storage could are less. We transported moat of our things to another storage company near our home. Where we are is nicer, cleaner and management always present and friendly and they've worked with us. Huge difference. I'll not use Public Storage again. There are plenty of options out there and I'll stick with a company that treats customers with respect, particularly rewarding long time loyalty. Can't wait to get truck out of shop and vacate this place.
John does a great job! He was welcoming and clear with all of the details of our storage room.
Walker, she's the best. She'll help find the appropriate storage for you, and she is very nice
Walker was awesome. Help me decide on the right size unit for my needs and made sure I got a great price.
Ms Walker was very informational and fast with the service today 😀👍
Walker was so nice and fast! I got into my unit within 20 mins! So glad I came here!
Very clean and safe
John was very helpful.
Ermilo was very nice and helpful when we were there. I had reserved online and I wasn't too sure on the size. He gave us a tour of the facility and showed us the unit. Asked us questions to make sure that unit would fit our needs. Very pleased with the facility. And the best part is the price!! Best price all over San Antonio and climate controles too!
Melissa Walker & Karina was awesome!! Melissa took care of us in a jiffy and went out of her way to fit us into a space right away!! Easy access, great spaces, and great location!! Highly recommend!!
Melissa Walker was very helpful and understanding to my situation she made me feel welcomed because I've never had a storage unit before. She explained everything with patience and kindness.
Walker was wonderfully helpful, very knowledgeable, and courteous
Ermilo was very helpful and professional.
Mrs. Melissa Walker is an extremely friendly person that cares about her customers
Walker was very helpful and kind she gave us great customer service. I recommend them anytime.
Melissa at the front desk was incredibly nice and so helpful throughout the process. The location is clean with tons of room to drive a large truck and trailer into.
Ms.Walker is one of the best experience makers ive met...Thanks Public Storage
This place is amazing and friendly especially in a stressful l situation!!
Amazing service Melissa was awesome was very polite and just all around a great person and great experience.
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Malessa Walker- Very Nice and freindly
Melissa did a great job assisting me today! Got a great price as well! Thank you!
Melissa was awesome! She waited for me when I had a late arrival, and she was so friendly and helpful!!
Walker excellent customer service. I came back to rent again. Due to great service by walker
(Walker) very great customer service! Very friendly.
Walker, she was so helpful and was willing to go beyond to help me. I recommend calling her if your looking for storage to rent.
Walker nice
Walker nivel nacional ver y friendly
Walker she was very helpful. Great customer service. Friendly!
I had a fantastic experience today at public storage located at 15267 Huebner Rd., Danyelle was the sales associate and was extremely knowledgeable and professional. She knew what I needed without measurements or photos. She is Exactly what you look for in a sales associate and was far above any of the other 5 sales associates at the other storage facilities I visited today. She was able to meet my price and actually beat the lowest price in town. If you are looking for a storage facility I would highly recommend public storage and especially Danyelle.
Melissa was fantastic. Great customer service and was able to get what I wanted.
Walker gave me great wonderful service 150% nice wonderful lady. I was in and out in no time
Walker. Is very nice and sweet. Thank you for always being friendly
Walker Very nice and good Customer service.
walker gave great customer service always has a smile when i come in to property. Thank You Melissa
Melissa Walker has always been helpful since day 1 when she signed me up. She even pointed me in the direction of some good ol' Mexican food in the area. Very nice, professional, and always a great conversation.
Walker was great explained every detail of unit and property. Always has with a smile. Thanks walker
Melissa Walker was awesome, friendly and helped me out with any questions I had. Great prices and great location. Check em out!
Walker nice n very helpful yhank you
M Walker was ver y ni ce And friendly se aleyas has a si le eh en ingles gobierno to pay my bill
Walker is awesome!!!! Great customer service
Very professional and courteous staff. Melissa is very thorough and knowledgeable of what type of unit meets your needs.
Walker is awesome. Very nice, helpful, knowledgeable and funny. In a day when customer service lacks, she definatley is a bteath of fresh air. Thanks Melissa.
Recent move to San Antonio. This place is great. Temperature controlled,withgreat facilities and staff! Danyelle was great! Professional, and helpful! Great service!
Walker was an amazing help to me during my move. This is my 3rd time with the store company and i would recommend walkers help during moves to anyone!
Walker- very friendly! Helped resolve my problem:)
Walker: good customer service and very nice
Walker was very patient with me I am elderly and a little slow. But she kept a happy smile and help me to get a unit. Thank you Melussa
Walker was so friendly. She got us checked out quickly and efficiently. :)
Walker very helpful & nice :)
Melissa Walker Awesome service ! Very polite and friendly, keep up the great work Melissa😀👍
Walker great friendly and very helpful! I was in and out with great service
Walker great dervuce
Danyelle was wonderful. Professional, knowledgeable and helpful. She is a definite asset to your business
Danyelle was awesome and extremely sweet. Very thorough ..right down to the end...no hidden agenda here..just honesty and excellent customer service. Thank you Danyelle for all your patience. My stuff is Very SAFE...
Melissa was very helpful in assisting me today! She is very friendly and made sure I was taken care of.
Walker very great cs!! I am from out of town went to 2 other storage places. Because of her this was the best of me!!! Awesome at what she does
Melissa Walker was excellent! I got stuck in traffic and showed up a minute before close, she stayed behind and assisted me anyway. Blown away with how friendly, quick and effecient she was.
Dinyelle Welch was a pleasure working with.
Walker she was so great glad she help me good job
Melissa was very helpful and personable!
Melissa walker thank you for helping us at the last minute. Our client was happy and the service you gave us was above and beyond.
Melissa walker gave great customer service
Melissa was so nice and very efficient. She was accommodating to my schedule. I would highly recommend using this location.
Walker .... very helpful got me in and out fast answered all my questions Will recommend
Walker was very friendly and AWESOME cuz she waiting on my even though I was late!! She saved my day!
Danielle was so nice fast and efficient!!!
If I could give 10 stars I would. Melissa walker was amazing. I went to 5 other storage places, and chose this one not just how affordable it was , but because of how friendly and personable Melissa was. Truly a great employee, and only wish other businesses had more people like Melissa working there
Walker help me out. At a bad moment. Thank you for great customer service
Used this location for almost a year. The location is easily accessible and safe. Melissa gave great customer service.
Melissa Walker gave GREAT customer service and was VERY friendly! And gave me advice on how to protect my belongings! I recommend her!!! A++++ in my eyes!!
Melissa Walker was a great help. She listened to my situation and provided the perfect space to meet my needs at a great rate. Very nice and helpful.
Danelle is very helpful and friendly. I recommend this place.
Walker was Awesome. So very courteous and respectful, I appreciate the service I was given. I do recommend this locaion.
Great and fast service. Walker was great and very accommodating. Will recommend to anyone.
Melissa Walker was extremely helpful with a positive attitude and friendly demeanor
Walker
Danyelle made the experience for me she was super helpful!
Danyelle was very helpful in helping me get settled into my storage unit!! 👍👍
Melissa took care of me today in setting up a storage unit. She was super friendly and helpful in answering all my questions! I would definitely recommend this storage facility.
I love Ms. WALKER!!She is so nice and she had a wonderful attitude! Thank you Ms.Walker!
So far, I am just getting started - we are in the middle of a move back to San Antonio. Setting up a unit is just another detail to be checked off the list. Sometimes in working through the more mundane tasks you are lucky enough to run into somebody who makes things easy and you are glad you met. Danyelle was just such a person. She helped me get set up - readily answered all my questions - and we talked about our respective moves to San Antonio. Personable, professional, and helpful - it was nice to have talked to her. How often does renting a storage unit brighten our day?!? For us, this should just be a place to supplement our apartment while we find the perfect home. Thankfully, it is already a pleasant experience.
M walker, you guys have been organized, and clean, and friendly. I really have enjoyed having my stuff in a safe clean place. Thanks so much guys!!
Melissa Walker. Awesome services.she walked me thru a processes that I thought wad gonna be a pain.but it wasnt with her help.thank you ms.walker ..super helpful
The gentleman who helped my girlfriend and I was very nice and walked us through the entire process. He was thorough and professional.
Walker was an AWESOME and FRIENDLY customer service rep!!!!
I used to work for public storage about 2 yrs ago and i totally love how they thrive on customer service. I found myself in need of storage and public storage was my first choice. Clean units, bathrooms on property and best of all great rates. You can't beat first month free! Aldo was very helpful and worked with me on my storing needs. He was even caring enough to make sure i actually needed the big unit i had signed up for. I will never go anywhere else. Definately going to recommend to friends and family!!!
Melissa Walker gave us great customer service.She is very friendly and has a great personality and smile.Thanks for great service. And making our stressful day better..
Aldo did an excellent job getting me signed up for a storage unit. He has great people skills and made it very easy. I would definitely recommend going to see Algo if you need to rent a storage unit. Gina went above and beyond to make sure my experience at Public Storage was the best! The staff is top notch!
Totally painless! Aldo was friendly, knowledgeable and courteous. Moving from Atlanta to San Antonio was very stressful, but he helped make the transition as pleasant as possible.
I spoke with aldo, he was extremely helpful and polite. Great customer service!
Aldo was extremely helpful and awesome!
When you're in Texas look behind you, because that's where Walker... (Melissa Walker) will be. Great professionalism by Melissa. she helped me book an air conditioned storage room for a dollar on the first month. Now my fabrigae egg collection is in safe hands here.
Melissa walker! Thank you for great service and being so personable.
Melissa walker was so great today I went all over San Antonio looking for a unit and she found me one even on her lunch break she didn't rush me and was very polite great work er she made the day perfect thanks melissa
As business owners it's good to have encountered a Melissa Walker. Outstanding customer service. Went above and beyond helping to transition to San Antonio Texas. Good Welcome.
The facility was clean, and the attendant, Aldo, was helpful and ready to care of my needs.
this was a terrific experience, the onsite relief manager joesph was a tremendous help, clear and concise and most of all effiecient thx joe
I had some questions about a storage space.Melissa Walker was very helpful...i will be back to rent from her.Thanks again. Very clean facility.
Aldo was helpful in answering my questions. great customer service
Aldo was very helpful, will rent from aldo again, very attentive
I've never rented a storage unit before,so I went in Just to ask a few questions.the employee working at the time(aldo) was real helpful and answered all of the questions I had.when I'm ready to move out of my parents house ill be renting from him,thanks aldo!
I have been there twice. Caroline was very helpful. She helped me put all my stuff in my truck both times.
The experience was pleasant! Caroline found the right size unit that was perfect for the amount stuff I had. I highly recommend this location!!! :)
Joseph was awesome! great customer service! Thank you! Mike
Caroline has always been very helpful and has helped me with every move I've had. I appreciate knowing that even though Public Storage is a huge corporation, that it hires professional and courteous staff to help -- if anyone has any storage needs, I will be sure to recommend her facility.
Caroline is the best! So helpful and kind.
SO AWESOME. THIS IS THE BEST. I LOOOOVE IT SO MUCH
Awesome place! Great guys!
Great storage facility. Caroline is always so nice and helpful.
Great customer service. I will be back!
Caroline was very helpful. Best customer service experience I've ever had! I highly recommend this location.
Caroline was great. No issues at all and a pleasure to deal with!!
Maegin and patricia went out of their way to provide 5+ star service
Maegen was terrific and very helpful in deciding on a unit at Public Storage. We're very pleased. Thanks Maegen.
Caroline is the best
Caroline is awesome. Will be back.
Caroline was very helpful in my time of need
There are lots of storage companies in town, pretty much all the same. The biggest differences, however, are the employees who work face to face with their customers. The Shavano Park property on Huebner is managed by Caroline, who has an innate sense of how to take care of her customers. She truly cares about her customers, and does what she can to make her customers' storage experiences successful and pleasant. You won't find many Carolines in the other storage companies.
I had a very positive experience at this location. Caroline was super helpful and accommodating even as I changed my move-in date several times. I would highly recommend Public Storage and Caroline for all your storage needs.
Caroline was great. Best service I got it texas