Cassie was so helpful while renting units. Looking forward to having a good storage experience there.
Jay was super helpful, real cool guy
Best place ever storage. I had my stuff at completely satisfied storaging my stuff there. Thank you. Y'all very much no longer need your services. Just moved into an apartment
Jair was every friendly and he's highly committed to helping hod clients!!!
Site manager Cassie was helpful and professional.
I was amazed by the crisp clean facility. Keri was an absolutely delightful wealth of knowledge and professionalism. I would recommend this property and it's staff again and again.
Gabby and jay are super friendly people love this hidden gem
Great place. Jacob was very knowledgeable and answered all questions I had. Would recommend
Jacob was super attentive and helpful and answered any questions I had. He deserves a raise.
Place is Clean and well taken care of. However. There’s tiny ants. The manager is working on the issue.
I stopped by looking for a storage unit to rent and jay was very attentive and helpful answering all of my questions, great customer service!
Huge thank you to Jay for making sure I was paying the best rate I could for my unit. I don't think I've had a better experience than what Jay provided!
Jay has been fantastic and a lot of help. Public storage has been great so far
Jay is one of the most reliable, honest, and humble person I’ve come across in a business when it comes to following up with customers and not being over powering with his authority. Very respectful guy and most of all easy to talk to. Highly recommend his customer service.
Thank you Jay, he surprised me by helping me lower my rent. He really went above and beyond
Thank you soooooo much.
Jay was a great help and very patient with us! He made things quick and easy! He explained very well all the details and fine print! Highly recommend this storage place and Jay!!
Gabby was very nice and kind. Was willing to answer any questions and concerns we had. :)
Love you guys. Gabby is awesome!
Gabby was very helpful and great customer skills
Thanks to Jay we were able to find a temporary home for all of our stuff. He made it easy and offered options and really did a great job explaining the process. His customer skills were great and we appreciate he offered to share his ham and cheese hot pocket with us. But seriously thank you Jay.
Jair was a very informative fellow and answered all my questions with a smile!
Best customer service from Gabby and Keri app need some work but a clean facility and friendly staff .
This is a clean and well maintained premises. The gate opens and (most importantly) closes as it should. The on-site manager is very helpful. Keri did a great job of explaining how the facility operates, she streamlined the account sign-up process, and she even helped me set up the app on my phone!
Great service. Responsive and very professional.
Ja, the property manager at West Avenue, was a tremendous help in making sure. We got a second unit. When we found out, we needed more space and helped switch one of our units into a climate control6 unit. When we found out a mistake was made very helpful young man, great facility. Great personnel.
It was clean and very well maintained. The gate worked like it's supposed to and I felt safe leaving my stuff here. The storage unit I got was in great shape.
Adriana was very professional and helpful and fast
I'm happy about my experience! Jair was super helpful answering my questions and now thanks to him, I have piece of mind!
Jair helps me out every time
Jair was very friendly and professional answering my questions over the phone
Went in today asking about units available for rent! Jair was a huge help and showed us multiple units to help us make the best decision for our situation! Thanks again Jair!
Jair was a huge help and very informative! Answered all my questions in a very nice and professional manner!
I have 2 storage spaces here & love the 7 day a week staffing and all the help I get from the weekend manager. I thought I was having g a credit card billing problem when I switched cards but was able to get it straightened out without having to remember my password! (Who knows?) Thanks Derek for your help at this site.
Jair took good care of me! Extremely knowledgeable and friendly. Very good experience all around.
Many thanks to Monique who helped me a lot, with service beyond the ordinary.
An amazing woman! And if this is how you choose your employees, then much respect to you Public Storage, it means you are a good and reliable company.
Thanks again to the wonderful Monique.
Jay was a really big help
Jair excellent customer service . Very helpful and accommodate the customer needs. Thank you for his services here at Public Storage.
Jay provided excellent service
Thanks Derek for all of your assistance getting my account updated! Appreciate the helpful and friendly support!
Excellent service by Derek!
Joaquin was very knowledgeable and courteous. I appreciate his assistance- he made the process easy!
Perfect customer service!
5 stars customer service. Monique very friendly and helpful. She made everything easy for me
The place is safe and clean
This is hands down the best experience I have ever had in a move! Everything had been such a disaster (as moves tend to be) until I came here. Monika made everything go smoother for me! She helped me with everything I was concerned about and quickly found a solution to every problem. Her positivity and knowledge was just what I needed. Monika is the best ever!!!! Almost can't wait to move again! Lol
Love it. Have had such a wonderful experience with the location on West Avenue out towards Bitters Road. Marie is such an amazing, personable and funny woman. We have an amazing relationship that has built up over the seven years we've been there. The twenty-four, seven access is the first thing that made me choose this specific company.
Haven't had a great experience at this storage. No bathroom. Had my account messed up by previous employee.
Its gotten better since having more management.
I was moving my storage unit to the one I have in the town I live in. The town I live in is not San Antonio! Also, my unit was broken into twice and they put one of their locks on my unit and when I went to put my own lock on my unit they could not find the key to the lock they put on my unit so I could get into the unit to see if anything was affected by the break in. I had to wait until I returned to San Antonio to get to my unit again to check it. They said they would not have access to a bolt cutter until after 5 pm but I had to get back home, 2 1/2 hours away.
Excellent superb staff quick prompt attention and service 👍