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Address

8630 Broadway Street
San Antonio, TX 78217

Phone

210-807-6389

210-807-6389

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

210-807-6389

210-807-6389

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 24/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 24 /mo $ 32
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 31/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 31 /mo $ 41
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 32/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 32 /mo $ 42
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 33/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 33 /mo $ 44
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 43/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 43 /mo $ 57
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    7.5'x10'
    Online only price
    $ 46/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 46 /mo $ 62
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 60/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 60 /mo $ 79
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 75/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 75 /mo $ 100
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 99/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 99 /mo $ 131
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 126/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 126 /mo $ 168
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 153/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 153 /mo $ 204
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 182/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 182 /mo $ 242
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 248/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 248 /mo $ 331
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

North San Antonio Climate Controlled Storage Near I-410 and San Antonio International Airport

Storage units in north San Antonio are located just outside Connolly Loop/NE Loop 410 on the east side of San Antonio International Airport, with U.S. Highway 281 to the west and I-35 to the east. Indoor climate controlled storage units and outdoor units with drive-up access are on-site in a wide range of sizes. Just look for our Public Storage Orange rollup doors for self storage close to Lady Bird Johnson Park, and serving MacArthur Park, Northeast Park, Forest Oak, Regency Place and surrounding neighborhoods.

Small North San Antonio Storage Units

Frequent flyers out of San Antonio International Airport can stow travel items in an affordable 5x5 storage unit close to the runways. Golf storage is another popular option for these handy storage rentals about the size of a large closet. The Quarry Golf Course is nearby for convenient dropoff of your golf bag whenever you hit the fairways.
 
Regency Place Elementary School families and neighbors looking to declutter can store all-ages recreational gear in a 5x10 storage unit for outdoor fun at Lady Bird Johnson Park. Behind the athletic equipment, fishing tackle, horse tack, and picnic supplies you can pack in rarely used items like holiday decorations and off-season clothes.

Medium North San Antonio Storage Units

If you are expecting a new member of the household or renting out your place short-term, a 5x15 storage unit will hold two rooms of furnishings. Bike storage fits nicely in these long storage rentals after riding Salado Creek Greenway.
 
Sharing a place at Broadway Place Apartments, Bella Claire Apartments or another place nearby? Store duplicate furniture in a 10x10 storage unit. Three rooms worth of couches, entertainment centers, coffee tables and dining sets can be packed away with boxes and extra kitchen equipment until you need them again. Small businesses along Broadway Street running out of room can clear out workspace or tidy customer-service areas with one of these versatile storage rentals.

Large North San Antonio Storage Units

An outdoor 10x15 storage unit is ideal for long kayaks, canoes, or other large items. Drive-up access makes loading and unloading so much easier for frequent paddles along the San Antonio River. These hefty storage rentals can hold four rooms of belongings if you are changing apartments or undertaking a small remodeling project.
 
Homeowners around MacArthur High School planning a renovation can store five rooms of furnishings in a 10x20 storage unit. If you are just moving to San Antonio or are between residences, store the contents of a three-bedroom house in one of these large storage rentals while you look for your new home.
 
For larger projects or when moving from a much bigger house, a 10x30 storage unit should do the trick. About the size of a two-car garage, these extra-large storage rentals can accommodate more than seven rooms of furnishings.
 
San Antonio Public Storage has indoor and outdoor storage solutions to meet your residential and commercial needs.
 
If you still haven't found the self storage you are looking for, we have plenty more storage units nearby on NE Loop 410 and W. Sunset Road.
 
At this San Antonio Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage unit
  • 10x20 storage units
  • 10x30 storage units
  • Indoor storage
  • Climate controlled storage
  • Outdoor storage
  • Drive-up access
  • Electronic keypad entry
  • Online payments

    Directions

    Directions from the North: From Wurzbach Parkway take the Wetmore Road exit and head south, turn left on Broadway to arrive at Public Storage.
    Directions from the South: From I‑35 take U.S. Highway 281 north to exit at Airport Boulevard. Turn right on 410 Access Road/ NE Interstate Loop 410, then turn left on Broadway to arrive at Public Storage.
    Directions from the East: Take I‑410 west and take exit 22 toward Broadway Street. Merge onto the access road then turn right on Broadway to arrive at Public Storage.
    Directions from the West: Take I‑410 east to exit 22 Wetmore Road/ Broadway Street. Merge onto the access road then turn left on Broadway to arrive at Public Storage.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 465)

October 30, 2024
Google Public Storage Claire Vaughan
Monique is wonderful and helped me so much . I feel wise to have chosen this Storage facility. I no longer feel that way 9 months later very poor custoker service takes days to return phone calls.. Right now the lady had an appointment at 11 and they have not shown up its 11:10. Oct 30
October 26, 2024
Google Public Storage Donna Stetz
Jacob, at Public Storage on Broadway, was very helpful. He told us the storage space options available, the costs and sizes. He informed us of the payment, when it was due, late fees. We know what to expect. He also told us of promotional deals. We were able to look at two different units and selected the one better for us We do like the climate controlled unit. Jacob was friendly and seemed happy to help us.
October 22, 2024
Google Public Storage Andrea Ponce
October 22, 2024
Google Public Storage Jordan Garza
Jacob was great! Thank you for all the help, he was very professional. Highly recommend Jacob!
October 21, 2024
Google Public Storage Jazzalina Jazzo
Jacob was professional, knowledgeable and personable. He is a true asset to your company
October 18, 2024
Google Public Storage Clarence Jr
October 12, 2024
Google Public Storage Bob Mabry
Excellent advice and service in establishing my 2 storage spaces very appreciative of them!!!
October 4, 2024
Google Public Storage Mysha
Pedro provided excellent and professional service. He went beyond and we are very grateful. He waited on us to arrive and walked us thru the process. His kindness and professionalism was much appreciated.
October 1, 2024
Google Public Storage Griffith Actors
Front desk staff (Jacob) was amazing! Super helpful, super friendly, super informative,… If he’s there, you have no worries!
September 26, 2024
Google Public Storage Billy Lopez
Was worried about finding a great place for my storage and I have Jacob to thank. Answered all my question and concerns very professional. Highly recommend Jacob!
September 24, 2024
Google Public Storage Remo Ronconi
Jacob at the front rocks. Top tier storage facility
September 24, 2024
Google Public Storage Edgar Nuñez
September 24, 2024
Google Public Storage John Hsueh
Top notch customer service!
September 24, 2024
Google Public Storage Chris M
September 23, 2024
Google Public Storage Cody Taylor
Jacob was super helpful answering all of my questions and helping me :) Thank you for all the help Jacob
September 19, 2024
Google Public Storage Ms Kay
September 19, 2024
Google Public Storage Erica Gonzales
September 18, 2024
Google Public Storage andrea ponce
Very clean, front desk was very friendly, many units to choose from.
September 18, 2024
Google Public Storage Evil Age
Jacob was vary helpful had an answer for all my questions would definitely recommend
September 18, 2024
Google Public Storage Ramona Garcia
Jacob was very helpful with my concerns
September 17, 2024
Google Public Storage Larry Blye
September 17, 2024
Google Public Storage Anthony Lopez
I called to inquire about services for a unit. The staff was super helpful and I feel went above and beyond to help me find what would best fit my needs. I'd recommend them to anyone needing a unit and enjoys good customer service and knowledge of their job.
September 16, 2024
Google Public Storage Clayton Crawford
Very well trained professional friendly relatable staff members, very clean inside & out, the prices are about the same as the competition but it's way cleaner than most & has great staff members.
September 16, 2024
Google Public Storage Anais Mayre
Very nice and polite and was able to assist me.
September 15, 2024
Google Public Storage Brian Setters
James was great dealing with.
September 15, 2024
Google Public Storage Louie Tagle
Nice clean customer service great perfect area
September 14, 2024
Google Public Storage Pamela Mora
Extremely professional and courteous Property Manager by the name of Pedro. I could not have received a more outstanding experience and interaction an outstanding Property Manager like Pedro 👏
September 3, 2024
Google Public Storage Rebekah Hill
Ivie was the absolute best!!! Thank thank you made my day!! Absolutely sweet and helpful!! Best experience ever!! Great location as well!
September 2, 2024
Google Public Storage Kerry Edwards
Jacob has always taken great care of me, meeting every need and answering every question in a quick and friendly easy easy. Making me feel like family.
September 1, 2024
Google Public Storage Jose Gonzalez
jacob really helped me out and had all the answers to my questions excellent employee, very professional I am one very, very happy customer😁😁😁
September 1, 2024
Google Public Storage Douglas Lippiatt
August 29, 2024
Google Public Storage Sarah T
The Public Storage at 8630 Broadway doubled my rates (increased almost 40% every six months since moving in.) They have great move-in deals, but stay longer than 6 months and they turn predatory. My rate for a 10x20 space went from $132 to $183 to $260 in less than a year.
August 27, 2024
Google Public Storage Jim H
Update: Terrific response from district manager, expressed sincere apologies for delays, asked for and received constructive feedback. Everything now taken care of to our satisfaction. That kind of responsiveness deserves acknowledgment!
August 24, 2024
Google Public Storage Mirlanyn Duarte
The only good thing I have to say is that when I went in person and spoke to Jacod he was very nice and professional. Unfortunately everything else was a nightmare. This was what I experience on my moving date. * If you don't have an appointment no one is in the front office to help out with any issues. * Elevators are the worst part. *No designated space to load and unload. *The code to get to the facility is send on your moving date. So you really don't know how the facility operates until is too late. You're are stuck and obligate to continue because you have invested too much time and resources. *only 2 hand trucks in the front for the whole building. *unable to return the lock provided. I already have a storage lock. I know all of this would of have been prevented if there would of have been someone to assist. I understand that the facility may have different hours and no one may be there at certain times. However when it comes to office hours someone should be visible and present, not hidden away. A local number should be provided and calls should not be routed to the customer service line, that does not helps. Please do yourself a favor don't ignore the reviews like I did.
August 17, 2024
Google Public Storage K PH
If it was not for Jenn my rating would be a 1. She was proficiant and attentive and knew exactly.what she was doing. I feel confident I made the best decision for my needs. Thanks Jenn! UPDATE: I just moved out of this storage and I have to say this was a great experience. I felt safe going here at all times and PEDRO is awesome. I had called mutilple storage facilities and a ended up choosing PS in Broadway because of their professionalism so glad I did!!
August 12, 2024
Google Public Storage Lydia Martinez
Jacob was awesome! He helped me with everything I needed! Great personality and very friendly I recommend Jacob very highly!
August 12, 2024
Google Public Storage Kassandra Garcia
Jacob was awesome!!
August 9, 2024
Google Public Storage Linda Pedraza
Really nice place, Manager working was really friendly and very helpful. He answered all my questions. Would definitely recommend public storage to my friends
August 8, 2024
Google Public Storage Daniel Locke
Staff is incredibly rude dismissive and unprofessional
July 4, 2024
Google Public Storage Christina Rao-Singleton
July 3, 2024
Google Public Storage Paula Pullin
Public Storage has been so good to me! I have been with them going on 7 years! There is a lady named Jen and she is wonderful! She is at the Broadway location Thank you, Paula
June 28, 2024
Google Public Storage Rhina Wright
Jenn was very professional and patient with us during this move.
June 25, 2024
Google Public Storage Gloria Villarreal
June 14, 2024
Google Public Storage Cheru Berry
Jennifer and Pedro provided excellent customer service which can be a rare find nowadays. They were patient with all questions and personal needs for the right space. There goal was to go above and beyond to make sure the customer felt good about the complete leasing experience.
June 10, 2024
Google Public Storage M El
June 5, 2024
Google Public Storage Brenda Aguirre
Jenn is the best. She goes out of her way to help. Oh and she is always reachable if needed.
May 27, 2024
Google Public Storage Brenda Aguirre
Jenn is amazing and nice. She was a lot of help.
May 24, 2024
Google Public Storage Wendy Reyes
May 16, 2024
Google Public Storage Margarette Shelton
May 8, 2024
Google Public Storage Zachary Andrew
Very clean and neat. Wonderful staff
May 7, 2024
Google Public Storage Annie D
Pedro is awesome! He provided excellent customer service.
April 23, 2024
Google Public Storage John
April 15, 2024
Google Public Storage Michael Chavira
Great customer service and friendly manager. Helped me leave with more than I realized I actually needed for my move. Pedro was the sweetest worker I have ever met. I would highly recommend supplies from public storage
April 9, 2024
Google Public Storage Roland Oslund
Jen was exceptionally helpful and courteous
March 1, 2024
Google Public Storage Crystal De Lara
Reserved a storage unit, the quick access pay link didn’t work so we had to go to the Main office, apparently this PS is by appointment only but was never stated online or in the emails or anything, so no one was there and when we finally got in contact with someone a couple HOURS later, we were told she’s at the property, the main office closes at 6, but “that doesn’t mean I will be here until then” with so much attitude. So my husband had to drop everything and rush there to make sure she didn’t just take off, only to find AFTER paying and finally receiving our code and storage unit. It was already locked up and taken so we couldn’t even unload our U-HAUL causing us to have to pay for another day because our storage unit wasn’t accessible.
February 29, 2024
Google Public Storage Aaron De Lara
Currently attempting to get my storage space and no one is even at the front desk and the doors are locked. This place is a joke!
January 24, 2024
Google Public Storage Jennifer
December 3, 2023
Google Public Storage Irene Dempsey
This property is the worst! When I moved in I was not given any kind of special that they had bc they said the unit was already discounted. Fine! Within 3 months, they raise the rent by $35 without any notice to me! Last week I gave them notice that I was going to be moving out on Dec. 2nd. I was told I would have to pay for the whole month, for 1 1/2 days which came out to about $200!! I tried to speak to the person at the office (which, surprise, surprise someone was actually there and especially since they don't ever answer the phone) but are calling you when payment is due 3 days before even if it's on automatic pay! Anyway, I tried to speak with the person there and she would not address the problem, instead kept changing the subject. Found out an hour later she had withdrawn the payment without my permission and with different changes on my address and zip code! These people don't care about the customer only interested in the money! I would never recommend this place to ANYONE!
November 19, 2023
Google Public Storage Deana Tipton
November 16, 2023
Google Public Storage Lou
Please note that according to the person I spoke to on the phone today your contract can change every 3 to 6 months. They just increased my rent by adding over $50 increase per month on my lease without any notice. I have paid on time with automatic payments every single month for them to do this! They probably thought I wouldn’t notice! Do not do business with these people. This is an unfair business practice. All military personnel take note. You have been warned. And I just got your email with your threatening to put a lock and Lien on my account. Please remind me again if I have ever been late with my payments? Talk about professionalism. You don’t cut the call on a frustrated customer. I will be moving out all my property from this storage
October 29, 2023
Google Public Storage Alex Charles
Staff was super friendly, very helpful and made the process of renting a unit painless. Facilities were clean, everything was perfect. Highly recommended.
October 18, 2023
Google Public Storage Tammie Schmidt
Thank you, Monique! You made packing and moving so much better. I appreciate your knowledge of materials and sizing. Also, all the information you took the time to share saved me a ton of time!
October 9, 2023
Google Public Storage Jaime
This Public Storage is by far the best in San Antonio. Manager and staff treat you with respect by being available when they say they will be available. Very professional and no running around.
October 8, 2023
Google Public Storage Brittany Muniz
I was not happy when I went into Public Storage. I received a notification that my unit had not been paid and needed to be paid with a late fee. Thank Goodness for Monique Wilson being very patient and understanding. She was able to calm me down and let me know she may be able to waive the late fee. Good employees with great customer service are hard to find these days. She definitely needs to be recognized.
October 8, 2023
Google Public Storage Donovan Sullivan
Thanks Monique for being so helpful! She is a blessing for helping me! Her. Property is under construction there were issues with the elevator but Monique kept her cool and transferred me to a 1st floor unit I rented a unit on line and I was put on the 2nd floor in the building with an non operating elevator. To make things worse I had hired a moving company to get this done. To say the least I was very upset. Monique handled the situation with ease and professionalism. I would like to give her 50 stars for being so helpful and caring.
September 30, 2023
Google Public Storage Ashleigh Wilson
Monique is so awesome! If you need storage or packing materials she is the one to go see. Her pleasant attitude is very refreshing in a stressful situation. Thanks Monique for being so helpful!
September 5, 2023
Google Public Storage dan block
Recently rented a storage unit as we have been redecorating and remodeling we have furniture we would love to keep but just can’t use at the moment… they did an amazing job working a very fair price !!! the property is always clean and easy access… I also use this for my business. I couldn’t imagine being anywhere else.
September 4, 2023
Google Public Storage Kimberlee Susan
I highly recommend the Public Storage on Broadway and 410! The staff is is always professional and friendly. I was confused and overwhelmed at the time of my visit and Monique went above and beyond and make sure I was on the right track. She even made a lollipop bouquet for my granddaughter! The facility is clean and organized. Plenty of carts available which helps a lot when you have a lot of stuff and a lot of people helping move it! The best Public Storage in all of San Antonio is at Broadway and 410!
August 28, 2023
Google Public Storage Thomas Tolliver
Exceptional service from Monique
July 31, 2023
Google Public Storage Nic Bennett
Monika Wilson made my day! She was quick, efficient, positive, and so helpful that I had happy tears. Moves are chaotic, to say the least, but she was the breath of fresh air and positivity that I so desperately needed! Call her today for any of your needs. You will not be disappointed. Thank you so much Monika! You are a bright light and the best ever!
July 28, 2023
Google Public Storage Hyland O'Brien
June 30, 2023
Google Public Storage d r
Today I have been helped tremendously by Ms. Karina. She helped with every stage of my move. Without her help, I would have had a unit that was too small and she used her expertise to assist me and choose the size I actually needed. In addition to helping me with all the many details of transferring my account and estimating costs and choosing the correct unit, Ms. karina helped give telephone instructions to My movers who could not find the correct gate and address. From start to finish, Ms. Karina went out of her way to help me get this time sensitive move accomplished. I cannot thank her enough or give enough praise for her instrumental efforts in getting my move done on time and in The right Budget. My sincere gratitude, Ms. Karina!! DR
June 30, 2023
Google Public Storage Steve Bellanger
Easy check-in and easy check-out. The app was easy to navigate also. Will be using facility again for future storage needs.
April 10, 2023
Google Public Storage Vanessa Mancinas
Jennifer is an exceptional employee, loved her outstanding customer service, she was very detailed on the step by step to ease my rental process she should be an instructor for other new employees for future positions
April 7, 2023
Google Public Storage Conrad Dure
Elevator is always broken with no way to the second floor bad business
April 2, 2023
Google Public Storage Catherine Gonzales
Amazing service,always clean.Jennifer and Karina are always extremely friendly and helpful.
March 30, 2023
Google Public Storage Caryn Smythe
Jennifer was very helpful went out of her way to answer all of my questions. She way kind and friendly this is where I’ll be going soon as I’m ready for a unit
March 1, 2023
Google Public Storage Nancy Torres
Omg, I’m so Blessed for all the help I receive here! And specially to the lady that helped me, I forgot to asked for her name, but she was amazing. So clean the place. 5 and plus stars.
February 28, 2023
Google Public Storage Barbara Chavana
Ms. Karina is a gem! Haven't had such great customer service since Ms Beth and Ms. Mona. Ms. Karina will answer any question or fix any problems that you have. Now Ms Jennifer has been there the last few months and she is every bit of wonderful as Ms. Karina. Public Storage take notice, this dynamic duo is why you have loyal customers
February 9, 2023
Google Public Storage Andrew V
This public storage location is the best! The staff was very friendly, and super efficient!
January 19, 2023
Google Public Storage Ben McCaleb
I had an issue with rent escalations on one of my units and Karina & Sarah were VERY responsive and were able to quickly and completely address my issue satisfactorily.
January 18, 2023
Google Public Storage SirCee
January 14, 2023
Google Public Storage Raymond Coburn
Great customer service! Karina is the best!
January 13, 2023
Google Public Storage David Reina
I was assisted with my storage unit check-in process by, Karina, a very knowledgeable, patient and efficient clerk at the location on Broadway Street in San Antonio TX. She answered all my questions and made this process both easy and painless for me. I would definitely recommend Public Storage at this location for your storage needs.
November 5, 2022
Google Public Storage B N
Rate hike of over $55 in less than a year. They also have ongoing issues with break-ins in the interior buildings. I will terminate my unit and move to a safer, better run facility.
November 4, 2022
Google Public Storage Kris Catale
A good place to work at the people are nice but they need a raise
October 26, 2022
Google Public Storage Rosie Gonzalez
Outstanding service everyone ! Mya helped me she went above and beyond to walk me through everything I needed to know also love how it’s climate control it’s a big plus for me
October 25, 2022
Google Public Storage Alejandra Jimenez
Great service property was clean very attentive staff and Mya was very helpful and patient making the process a breeze
October 20, 2022
Google Public Storage Rose
Karina was efficient knowledgeable, and nice It was breeze to set up my rental.
September 27, 2022
Google Public Storage June Alonzo
What a great place to store your seasonal items or pretty much everything else you have with no room at your house 🏠.
September 5, 2022
Google Public Storage Jacob Gallagher
I had a great experience here. Becca made the move in day a breeze. Whenever I had a question, the staff were very helpful.
July 20, 2022
Google Public Storage Javier Perez
Spoke to Mya an employee their a few weeks back and she explained the room sizes, pricing and where to reserve my room online since i was not getting it on that exact day. Got it all done on-line thanks to her help and moved in already! Friendly and helpful. Hire more people like her!
July 10, 2022
Google Public Storage Pat Lopez
Nice clean storage facility. Staff is super friendly and helpful. Nice and cool inside.
July 4, 2022
Google Public Storage Casey Gutierrez (Screech)
Great and cheap prices love the air control units they keep your belongs cool and the staff is very friendly love the staff here
July 4, 2022
Google Public Storage ram cuevas
I've been at this storage for good while and no complaints, I recently wanted to switch units to a bigger unit and Adrianna made the process incredibly easy, she said it was her first day at this location but she helped every step of the way. Great staff
June 9, 2022
Google Public Storage Kat Vermeulen
It’s supposed to be climate controlled, but the ac isn’t working. I didn’t notice until I was moving out and they wouldn’t give me any discount because my last payment had already been made. So if you have a unit with them, please go check on it!!! Make sure your stuff is okay! Also the office staff is never there and they don’t answer their phone. I’m torn about re editing this review. After posting my initial one star review, I received a call from the corporate office to address my concerns. Which is fantastic. Thank you for taking the time to call me back. However, I am disappointed that it took writing a negative review for that to happen. I think public storage needs to better empower their base level customer service agents to help take care of these issues prior to someone writing a negative review. As the customer, I am now happy. But I think they need to help their employees find solutions prior to a negative review occurring.
June 9, 2022
Google Public Storage Mr. Neville
Great location off the highway by the airport. Always clean
May 31, 2022
Google Public Storage Mission 848
The place is conveniently located, temperature-controlled, and clean. * About Customer Service Personnel: Ms. Karina has shown exceptional qualities of courtesy, diligence, and benevolence. On the three occasions that she helped me, she was task-oriented, a quick thinker, and an intelligent problem-solver. Because her managerial skills are off the chart, on a scale of 1-10, I give her a 20.
March 18, 2022
Google Public Storage Jennifer Whatley
We were consolidating A LOT of furniture and boxes from 2 storage units into 1 larger unit. There were many logistics to work out, including the fact we were changing floors within the interior storage facility. It could have been nightmare, but Myra was on duty at the Broadway location. She patiently explained the differences in costs, then on move day, Myra was kind as we began the move, patient when we were frazzled, and helped us with a broom and dustpan when we wanted to tidy up the unit we were vacating. It was a looong and tiring day for us, but everytime we entered the lobby, Myra was wearing a smile and sporting patience and kindness. She was a godsend.
March 15, 2022
Google Public Storage Barbara Martinez
Russell gave me world wide customer service
January 25, 2022
Google Public Storage Meredith Simmons
Russell was very helpful. The property was always clean and safe for the year I used them. Thank you.
January 6, 2022
Google Public Storage Gabrielle Von Toussaint
Jennifer was absolutely awesome! Quick, efficient and so friendly.