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Address

1314 Austin Hwy
San Antonio, TX 78209

Phone

210-807-7987

210-807-7987

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

210-807-7987

210-807-7987

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x10'
    Online only price
    $ 55/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Outside unit
    $ 55/mo $74
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 63/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Outside unit
    $ 63/mo $126
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    10'x15'
    Online only price
    $ 94/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    $ 94/mo $188
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 104/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    $ 104/mo $208
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 130/mo
    Online only price
    Half Price Sale
    Large 10'x30'
    • Outside unit
    $ 130/mo $260
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Wilshire Terrace Storage Units On Austin Highway near Vandiver

Public Storage in Wilshire Terrace is a convenient location that provides San Antonio customers with affordable self storage every day of the week.
Located on the south side of Austin Highway, one block east of Vandiver Road, this facility features a variety of outdoor storage units in different sizes, all of which provide drive-up access for easy loading and unloading.
A 5x10 storage unit can help residents near Terrell Hills finally clear out that spare bedroom that has been acting as a default storage space for years, while a 10x10 storage unit is big enough to also hold a small sofa, dining room table, plus sporting equipment, band instruments or camping gear.
For a family moving from a house to an apartment near Alamo Heights, a 10x30 storage unit provides plenty of room for couches, appliances and bedroom furniture that won't fit in the new home.
For storage and rental-related questions, check with the friendly staff on site 7 days a week, as well as the property manager who lives at the facility. From moving boxes to mattress bags and packing tape, stop by the rental office to pick up packing supplies too.
From the hip area known as The Pearl to the cultural and historic River Walk, including the Museum Reach section, Wilshire Terrace provides easy access to San Antonio's most sought-after destinations. Public Storage is proud to be a part of the ever-growing Wilshire Terrace community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 500)

February 26, 2024
Google Public Storage Y D France
Paul Cool
February 25, 2024
Google Public Storage Roger Peters
I had a fantastic experience at Public Storage thanks to Paul’s outstanding customer service. He was knowledgeable, courteous, and made the whole process easy. Highly recommended!
February 24, 2024
Google Public Storage Maliha Imami
Paul is the most incredible attendant I’ve ever found in my decades of utilizing storage units. He provides you with the best customer service, pays attention to your concerns, and is always willing to go above and beyond to help. Most importantly, he has an incredibly infectious positive attitude that you do not find in customer service anywhere anymore. He is the number one reason why I would continue to do business here, outside of the location being really close to my home :). If you swing by this public storage location storage, make it a point to stop by the office and say hello to Paul, he will light up your day. Great service, great employees, public storage location off of Austin Highway across from the bubble bath car wash.
February 3, 2024
Google Public Storage Aaliyah Deleon
Amazing manager
January 12, 2024
Google Public Storage Angel Borras
Best quality person and knowledgeable agent very professional thank you so much.
January 10, 2024
Google Public Storage agustin cardona
Paul good guy .🤓😎🥸
January 8, 2024
Google Public Storage Nhung Truong
Paul is very helpful and fast.
January 7, 2024
Google Public Storage Stop Motion Kid
Paul was awesome!!!! Very helpful and nice!!!
December 31, 2023
Google Public Storage Jena Lalley
Paul treats everyone with compassion and care! Customer service at its finest
December 25, 2023
Google Public Storage Sean Lalley
Great service. Always helping others.
December 10, 2023
Google Public Storage Athena Sierra
This is the best customer service ever!!!
December 3, 2023
Google Public Storage Lisa Lisa Luna
Manager has great customer service
December 1, 2023
Google Public Storage Juliette Rodarte
November 27, 2023
Google Public Storage Marisela Gonzalez
Paul was so helpful and friendly. Great customer service. 10 out of 10 would recommend.
November 25, 2023
Google Public Storage Robert Lowder
Paul was very professional & a great help!!!
November 10, 2023
Google Public Storage Sandra Jean Crocker
Paul is THE BOMB!!!! He made this ordeal of moving actually enjoyable!
November 5, 2023
Google Public Storage Eduardo Porter III
Paul was an amazing guy and helped me getting the storage unit I needed thank you so much.
October 29, 2023
Google Public Storage Karina Torres
Paul was an excellent person very polite and helpful really nice person
October 29, 2023
Google Public Storage Randy Ramos
Paul es muy amable y gracioso
October 27, 2023
Google Public Storage Jaycob Gomez
Paul is so great person the best
October 7, 2023
Google Public Storage Irene Gideon
Paul did a great job and was very helpful and knowledgeable
October 6, 2023
Google Public Storage Martha J Mendoza
Great experience. Paul is knowledgeable.
October 3, 2023
Google Public Storage Ernesto M. Cano
Paul was very helpful person
October 2, 2023
Google Public Storage Jeannette Coleman
The agent was very helpful and knowledgeable
September 26, 2023
Google Public Storage GH1 G3
Clean property and up kept, Paul was awesome and very helpful.
September 24, 2023
Google Public Storage Jesse Flores
Best man ever Paul is so amazing
September 10, 2023
Google Public Storage Sheila Meylor
With an excellent and great customer service. I am very satisfied with him. With Mr. Paul.
September 8, 2023
Google Public Storage Amy Schneider
September 8, 2023
Google Public Storage Alan hodges
Save me 100s of dollars, awesome customer service towards military.
September 5, 2023
Google Public Storage John Jones
Paul has tremendous help me out during my moving in and move out process. Honestly the best customer service I could ask for. Very attentive and always willing to help with a great attitude. Give this man a raise!
September 5, 2023
Google Public Storage Joshua De Leon
Good service and Paul was awesome to speak with . Good job!!
September 4, 2023
Google Public Storage Irma Huston
Paul is a fabulous customer service agent! My experience was excellent. This is a great place and Paul is a great employe🥰
September 2, 2023
Google Public Storage Maria Medrano
PUl is an amazing magaer
September 2, 2023
Google Public Storage Irene Shifflett
The Goat
September 2, 2023
Google Public Storage Sandra Santese
Great service!!!
August 26, 2023
Google Public Storage John Cardenas
Good customer service Paul is the goat
August 26, 2023
Google Public Storage Joe De La Cruz
Best property manager EVER.
August 7, 2023
Google Public Storage Tryst Kennedy
I arrived at the storage unit today with my movers and they determined that the space I purchased wasn't big enough. I headed to the office up front, and the very happy and very helpful Paul was there to assist. Let me tell you, if I was having a bad day it would have stopped at the door with Paul and his amazing energy. He was able to upgrade my unit for me. And he made it very fast and it was effortless. Many businesses could take lessons from Paul and his customer service. I wish I could give him a million stars. Thank you so much for your help and making my moving and storage experience a lot easier.
August 7, 2023
Google Public Storage Eric F
Paul was amazing and got me squared away right away. Would recommend him to anyone that needs storage.
August 6, 2023
Google Public Storage AdamCantAim
Paul was very helpful
August 6, 2023
Google Public Storage Shaela Hernandez
Paul helped us move into our unit as soon as possible. He worked with us on everything we needed and gave us no issues.
August 5, 2023
Google Public Storage masterpro yt
Paul’s a great guy he helps us a lot for the storage things since it was our first time👍🏽
August 5, 2023
Google Public Storage Shlomit Allan
Rented out the unit for about 2 months to store my car. My car was safe and no damages! Space was perfect for my sedan but I’m confident it can fit SUVs. The employee was very helpful and kind. I absolutely recommend this location for your storage needs!
August 5, 2023
Google Public Storage Nick Dyer
Paul was super helpful in helping me get a unit and get access with very very short notice. Great attitude, professional, and communicative. Thank you Paul!
August 1, 2023
Google Public Storage Mary Granger
Paul is a awesome manager he was a great help.
July 11, 2023
Google Public Storage Bartholomew S. Taylor
Took advantage of a great deal and started moving my stuff in same day. Super close and convenient location for me. Paul is an Army vet and was super helpful in making sure I was all set up. Definitely recommend l!
July 3, 2023
Google Public Storage Emma louise
Paul is awesome! Great help for getting my locker for me. I would recommend storing the our things here!
July 3, 2023
Google Public Storage Alicia Rene
Very helpful and polite. Highly recommend this place if you’re looking for a storage unit !
July 3, 2023
Google Public Storage Lightfire
July 2, 2023
Google Public Storage Jorge Hernandez
Paul was super helpful today! Thanks a bunch!
July 2, 2023
Google Public Storage Bridgett Hernandez
We came to the storage facility this morning with a ton of questions and Paul was able to help us out! He got our new unit squared away quickly. Excellent customer service! Thanks again!
July 2, 2023
Google Public Storage Santos Ligues
Amazing manager
July 2, 2023
Google Public Storage ElisaL Ligues
The manager Paul is one of the best people you would ever want to meet, thank you Paul your great*
July 1, 2023
Google Public Storage Victoria Scott
Paul was GREAT ,provided great services while I was helping my dad move into his new storage room.
June 27, 2023
Google Public Storage Stephen Jupiter
Paul was awesome in assisting with my unit. Excellently customer, was very helpful and knowledgeable about storage information and rates. Would detail recommend this location
June 26, 2023
Google Public Storage Juan jose Arriaga
Amazing guy good guy thanks
June 26, 2023
Google Public Storage Damian Escobedo
Beat ever
June 26, 2023
Google Public Storage Steve Bridgewater
Thanks Paul for your help, my buddy & I are great full for all your help. Paul went above and beyond to provide us outstanding service, Thanks again
June 25, 2023
Google Public Storage William Farry
Thanks Paul, great talking to you, thanks again for all the help, Paul diffently knew his stuff. This renter is a happy camper. 👍🏻 👍🏻
June 25, 2023
Google Public Storage Liz Vasquez
Thank you, Paul, for helping my boyfriend & myself resolve issues on our rental unit. Paul was very knowledgeable and proficient in his job performance. Thanks again.
June 17, 2023
Google Public Storage Luis Gutierrez
Extremely pleased with my experience. Paul is such a good, kind human being, he took the time to ensure I had the right storage for my needs and has been more than accommodating. The customer service cannot be beat!
June 5, 2023
Google Public Storage Deb Soto
Paul was absolutely amazing today with helping me with our units and questions!!!
June 5, 2023
Google Public Storage John thomas
Paul and Peggy made renting a storage easy ! Thank you !
June 4, 2023
Google Public Storage rob Mitchell
Great staff, Friendly, helpful and professional
May 15, 2023
Google Public Storage GTLmike
May 14, 2023
Google Public Storage Hunter Davis
Paul did a great job! Great employee!!
May 6, 2023
Google Public Storage Roland Slade
I love the service hospitality and professionalism I get everytime I go here I run a business and this facility fits my budget and location well. I was even able to get a Sam's club membership by getting my unit for Free for a year! This location with savings on my unit, my Sam's club membership, and encourage I receive when taking with the property manager has been a blessing to me.
May 3, 2023
Google Public Storage Mike Huron
Paul was awesome! He showed me around the facility and answered all of my questions. Great Guy!
May 3, 2023
Google Public Storage Eric Steward
A well kept property a great manager.
May 2, 2023
Google Public Storage Jason Wassell
Paul is the greatest!
April 25, 2023
Google Public Storage Patricio Athié
Paul was very helpful. Would definitely come back for him!
April 18, 2023
Google Public Storage Michele Florney
First time renting a storage unit here and Paul was the one who ensured everything went smoothly. He was very kind and answered all of our questions.
April 10, 2023
Google Public Storage David Quinones
The manager is awesome and very helpful
April 2, 2023
Google Public Storage Blair Ehninger
I don’t go to my storage unit a lot but when I do, I can expect 1 thing & that’s to see Paul, either walking the grounds or helping someone at the front gate. I’m sure he has bad days cause well..he’s human but you’d never know it just looking at him, the man’s always positive, matter o’fact they should just change the word to Paulsitive!😜
April 2, 2023
Google Public Storage Linda Lalley
Needed to look @ some units today, having to downsize due to the economy. I was not having a good day to say the least. I stopped in to the Public Storage on Austin Hwy and had the pleasure of meeting an employee named Paul. He was so helpful and so kind!!. Also best customer service I had in such a long time. This is the place to go if you need a storage unit! So glad I stopped in. Thanks Paul!!!
April 1, 2023
Google Public Storage Elaine Raymond
April 1, 2023
Google Public Storage Paquiti Tutera
Very well located and conveniente, the guy that works there was very helpful
April 1, 2023
Google Public Storage Carlos Roney Guzman
Easy and fast to set up everything units are reasonable priced and the service is great :)
April 1, 2023
Google Public Storage Chris Jackson
Great service easy to get in and out and secure.
March 23, 2023
Google Public Storage Kim Brown
Great customer service and good personality Update : I’m so upset and disappointed I hope they can fix before I update my review
March 19, 2023
Google Public Storage Danzel Johnson
If it weren’t for Peggy my visit would’ve went awful I’m glad she was there to help
March 17, 2023
Google Public Storage Judy Franceschini
What a wonderful employee and humanPaul is. He helped me so patiently to rent my first storage . Wish I could give him a raise. Unfortunately I ultimately canceled my contract did not move . The problem was there is no one in the office during the day to help when you call you do not get a person but recording who will call u back- they didn’t someone showed up who was very nice stated they did not have staff. It is an older storage unit and if there is a problem no one is there. I regret having to cance as Paul worked hard to help me.
March 17, 2023
Google Public Storage Jason Hill
Mr. Lalley is a great manager! Storages are very clean and well kept.
March 17, 2023
Google Public Storage Beatrice Guerra
Paul made it very easy for me to move in. Ve motived
March 11, 2023
Google Public Storage Ruben Ramos
Paul is amazing manager and good people will rent from him again
March 10, 2023
Google Public Storage Cheryl Ebanies
Paul is REALLY AWESOME ON HIS SERVICE
March 4, 2023
Google Public Storage Linda Deleon
Paul is amazing helpful individual person
March 4, 2023
Google Public Storage veronica delgado
Paul was great took care of me right away awesome job
February 25, 2023
Google Public Storage Chad McIlheran
Great place! Great customer service!
February 19, 2023
Google Public Storage Robert Romero Jr
This facility is perfect, staff is professional, courteous and nice. Paul is helpful and mark was extremely knowledgeable. I highly recommend this Public Storage 100% this is coming from another business owner. I am no way getting paid or affiliated with this business. My words are real.
February 17, 2023
Google Public Storage Daisy Moreno
This is a great place to store your belongings. They go above and beyond for customers AND there customers guest. True Grade A customer service. Thanks again. 👌
February 13, 2023
Google Public Storage jaime guzman
Great customer service!!! Very friendly and handled every detail to informing me what all I was needing to be informed about!! Highly recommend!
February 11, 2023
Google Public Storage Joshua Calderon
Paul is one of the most notable public storage managers. I've seen a few that don't care, but Paul he cares so much about his customers. He has helped me move into the storage and made the transfer easy. Paul was happy to answer all my questions moving into this storage. We need more managers like him at other public storage locations.
February 7, 2023
Google Public Storage juan realpe
Great costumer service, very helpful and affordable prices.
February 4, 2023
Google Public Storage Angela Jackson
Paul at Public Storage on Austin Hwy. Is a ray of sunshine. His customer service was outstanding . He made a great impression . Blessing to public storage .
February 4, 2023
Google Public Storage MIKE EDWARD DOWLING
Paul was a very big help , thank you.
January 24, 2023
Google Public Storage Wesley Samsung
This location is very convenient and under good management.
January 21, 2023
Google Public Storage H H
They go above and beyond for customers. Very friendly, knowledgeable, and answered all my questions. I won't go anywhere else for my storage!
January 17, 2023
Google Public Storage Stephen Perez
January 8, 2023
Google Public Storage Sofia Gutierrez
Super quick and easy! Paul was a great help.
January 8, 2023
Google Public Storage Christina Gutierrez
Paul was wonderful !! Great place to store stuff .
January 2, 2023
Google Public Storage Dokter.
Goated
December 17, 2022
Google Public Storage Kodi Weatherspoon
Paul's customer service was excellent. He was very friendly that hit post
December 17, 2022
Google Public Storage Cindy Webb
Thank you Paul for everything
December 11, 2022
Google Public Storage Avery Huber
Great service. Great guy would recommend to anybody. Good security system as well.
December 11, 2022
Google Public Storage Thats krash Smokx
This is a great place of business Great customer service good security 10 out of 10 I would recommend !!
December 9, 2022
Google Public Storage Angela Aguilar
I love the Paul help me and my friends move her stuff out
December 7, 2022
Google Public Storage Jordan Guice
Extremely friendly and worked with me to find right size and move in day. Second time I've used this location. Very happy
December 5, 2022
Google Public Storage Benzon Tan
Paul is the best! Thank you sir!!!
December 5, 2022
Google Public Storage Joe A
Awesome experience setting up, easy access.
December 4, 2022
Google Public Storage Brock robertson (Rooster)
Paul did a amazing Job renting me a unit I definitely recommend renting from him .. keep up the good work paul
December 2, 2022
Google Public Storage Kimberly Martinez
Paul such an amazing spirit I thank him for his assistance!
November 8, 2022
Google Public Storage Pamela Holgate
Super friendly and professional. This was a great experience.
November 8, 2022
Google Public Storage Chris Garcia
Paul is amazing not just as a professional but as a person. I have been in management for 15 years and this is how everyone should be treated no matter what business you're in. Great place and I will be recommended to family and friends.
November 7, 2022
Google Public Storage Jaime Garcia
Paul was such an amazing man my day was busy and he just lightened my load
November 6, 2022
Google Public Storage Connor Martin
Great service, quick and easy would recommend
October 31, 2022
Google Public Storage Carlos A
October 31, 2022
Google Public Storage Jamie Belis
Awesome service
October 29, 2022
Google Public Storage John Barton
Very friendly staff. Paul was so helpful. I am moving another storage unit over here just because the customer service I received with the one I just rented. Price could be a little better but it's secure and access is easy enough.
October 28, 2022
Google Public Storage johnny hernandez
Paul made it easy for me to move in
October 25, 2022
Google Public Storage Elijah Deltoro
Very pleasant staff welcoming and willing to help with all your needs and ready to answer all your questions. I would highly recommend anyone to this location who is looking for a place to store their property.
October 25, 2022
Google Public Storage Miguel Alberto
The owner is nice to talk to and the service here is very helpful to understand.
October 19, 2022
Google Public Storage Marty Corona
The storage unit was okay. What made my almost two year rental the most enjoyable was Paul, the Manager on site. He was always available to help, answer questions and explain different aspects of my contract. Thank you Paul for making every process pleasant.
October 17, 2022
Google Public Storage Cyrus Vasquez
The guy Paul at the front desk was an amazing help. Great guy.
October 15, 2022
Google Public Storage Robert “P55tg12”
October 14, 2022
Google Public Storage Garmon Bellinger
Thank You Paul..... Doing business with this guy has been GREAT.......WAY TO GO...
October 9, 2022
Google Public Storage James Needham
Amazing units, the owner is Paul he is a great guy he showed my unit & we made good conversation …. god bless 🙏🏻🫡
October 4, 2022
Google Public Storage David Quinones
Paul is amazing and very helpful, definitely recommend this place
October 2, 2022
Google Public Storage Sandra Arzate
BEST MANAGER‼️‼️‼️‼️ Thank you for all of your help. I really appreciate it.
September 30, 2022
Google Public Storage Terrence Reed
Mr. Paul was a great guy. Very helpful and friendly.
September 30, 2022
Google Public Storage mark H
Paul as awesome
September 13, 2022
Google Public Storage Miguel Ayala
Paul is the man! He worked up all the numbers and they fell right where they should. Price and location perfect. Thanks Paul
September 12, 2022
Google Public Storage Terry Sawey
The best manager ever talk to you in my life! Couple
September 6, 2022
Google Public Storage Veronica Rodriguez
The best at customer service! Come by and get the best storage units in town
September 5, 2022
Google Public Storage Humberto Soliz
September 4, 2022
Google Public Storage Jay Jerome
Awesome
September 3, 2022
Google Public Storage Wolf Dire
Paul was extremely helpful in working with me with my storage payments and would recommend public storage for your storage needs
September 3, 2022
Google Public Storage Sandra Delgado
Front desk clerk was amazing ,very helpful made sure my reservation was what I needed this property has a awesome front clerk Thank you Mr. Paul
August 23, 2022
Google Public Storage Rene Thomas
Paul was very polite and helpful to my needs. He was able to save me money and find a storage that would accommodate my things. Would definitely recommend.
August 20, 2022
Google Public Storage L Lewers
August 13, 2022
Google Public Storage Ana Brown
Paul Lalley was such an uplifting person. I am making a difficult move and he made a scary experience seem possible. There need to be more people like him in this world. He needs to be recognized and appreciated for all he is and does.
August 13, 2022
Google Public Storage Jeff ery
Great prices and Paul is super nice and helpful!!! I will always rent my storage from Public Storage Paul!
August 8, 2022
Google Public Storage Rebecca Frank
I’ve had my storage unit, that I share with my daughter, for a couple of years. The other day when I needed to put something in my unit, the door wouldn’t budge. Paul noticed I was having trouble and helped me out. It took over an hour to get the door open. A box on top of my dryer got wedged in the door. Thank you again Paul for all of your help.
August 6, 2022
Google Public Storage Carlisle Maxwell
Paul is the very best! So efficient and friendly and helped me out so much and got in quickly !
August 5, 2022
Google Public Storage Brany Voochen
Excellent service, very friendly and helpful.
August 1, 2022
Google Public Storage Maria Rodriguez
Paul was amazing and was very helpful will definitely be staying with them 5 star customer service
July 30, 2022
Google Public Storage mill cash
Awesome place thanks to Paul I appreciate your help thanks again Mr Bautista
July 30, 2022
Google Public Storage Nicole Morales
Paul is very helpful and has such a good attitude. His service is the best! Would definitely recommend his store
July 25, 2022
Google Public Storage angel perez pereira
Gracias paul
July 22, 2022
Google Public Storage Cores West
Paul was terrific!! Love this place.
July 15, 2022
Google Public Storage amber gonzalez
Paul was such a help and assisted us greatly. Very friendly And professional!
July 12, 2022
Google Public Storage Rick Juarez
Wow the Best service I have ever had, EVER!!!
July 5, 2022
Google Public Storage Jonathan jackson
Paul was amazing
July 3, 2022
Google Public Storage Jose Castillon
Ok
July 2, 2022
Google Public Storage Alexi Grojean
Paul is the man! One of the friendliest and nicest men I’ve ever had the pleasure of doing business with. I would recommend this locations 10/10 times.
July 2, 2022
Google Public Storage David Grojean
Had a very pleasant experience. Nice folks running this place and I got the exact size storage I needed.
June 26, 2022
Google Public Storage Christopher Liao
Manager Paul made the entire experience seamless and friendly. Exactly what I needed. Thank you, Sir.
June 15, 2022
Google Public Storage Alonzo Whittington
June 14, 2022
Google Public Storage Lisa Du Bois
Paul is professional yet personable, courteous and very helpful. Great experience!
June 13, 2022
Google Public Storage Alejandra Evans
Paul was great and very accommodating right before closing. Was willing to show and explain difference in storage units
June 13, 2022
Google Public Storage Josephina Martinez
Paul was amazing !! Really helped us getting a unit awesome guy !!
June 13, 2022
Google Public Storage Colton Davis
Clean and well ran, very polite staff would definitely recommend
June 13, 2022
Google Public Storage Just Us League
Paul is Fantastic!! Very helpful! Thank you! 🙏🏾
June 7, 2022
Google Public Storage Juan Carlos Ramirez
Paul helped me out. He reminds me of why it’s nice to have a person to speak to that knows what is going on. Took good care of me& I was on my way. 💯
June 4, 2022
Google Public Storage Kory Rehling
Excellent service, very helpful.
June 3, 2022
Google Public Storage Jasmine Segovia-Lofton
Paul what an amazing guy they don't pay him enough
June 1, 2022
Google Public Storage J R
May 17, 2022
Google Public Storage Cory Bruner
May 8, 2022
Google Public Storage Dustin Prophet
May 8, 2022
Google Public Storage Wesley Graham
Paul was the best! Cheerful, most helpful even on an afternoon when the temps were close to a 100 degrees. Paul made sure I had a place to store my Model A Ford working through two locations , heat and all. Could not have been more pleasant and helpful. Thanks Paul! My vintage car is safe and stored out of the elements. Highly recommend this location!
May 7, 2022
Google Public Storage Jonas E
Very good service by Paul!
May 1, 2022
Google Public Storage Princess Imperial
Mr. Paul was wonderfully awesome and understanding of my situation ; he definitely helped me with vacating my storage unit and closing out my account. His customer service skills are exemplary, impeccable and should be the standard!!! He made my day and lessened my stress level significantly, especially having to drive 6 hours round trip to get here and back home. He gave me hope that professionalism is NOT entirely dead!
April 4, 2022
Google Public Storage Yale Smith
Paul was very attentive and helpful!
April 3, 2022
Google Public Storage Delia De La Rosa
excellent service
April 1, 2022
Google Public Storage Brittany J
Great customer service! Extremely helpful
March 26, 2022
Google Public Storage Ruby Somorang
Paul is absolutely amazing! Great customer service, from following up with my inquiry, to securing my spot and assuring my needs were met, he definitely deserves all 5 stars and more! Thank you Paul for being amazing!!
March 25, 2022
Google Public Storage Marco Barajas
Paul was cool.
March 20, 2022
Google Public Storage Watcher Back
Overall good place for storage needs the ladies in the office are nice to engage and.helpful main issues are upkeep with the facility my storage unit door is fouled up fairly brittle and had to out traps out for mice and roaches which come and go with the changes in weather( And if you don't already know if you don't like the weather here in South Texas wait 5 mins) -8 months Later- I've been here almost a year and am still overall happy with it though there are 2-3 problems which has me giving up one unit and if the other problems persist I'll have to leave all together. First off ,staff has nothing to do withthe issues the ladies there awesome overall especially the lady whose there most of the week. No my problems extend more to the basic upkeep of the units and the flooding/pest problem. My unit was flooded during a recent.rain due to drainage issues and door sweep/door itself basically falling apart. Abiutn1/3 of my.items are/were ruined and lord the insurance which thankfully they make you get but unfortunately it's like trying to push a rope to get anyone to help and try and reimburse for my losses. I'm out because upper management here woukd rather insurance cover damages than actually spending a lil bit of money to fix this! Just a pain and oh,after 3 months they start jacking up rent . Since I've been here they have up my rent 2 times! I'm now paying $60 more then when I started for 2 units thats $250+/_ every month which I can hardly come up with along with my other bills. Just be wary before but know this there are good people on property but outside of that when you get your unit upper management ghosts you save for when they want more money!*** Edit I just wish to update that security had been tightened and Sammi is the best talks to you and goes to bat for you when upper management won't listen or can't be gotten ahold of! She truly is awesome!! Update- Awesome help and easy in and out with new property manager Paul! Seems cleaner and alot safer and secure with a 24hr security in place! I now highly recommend! Oh and deal with Paul he is the best!3-20-22
March 20, 2022
Google Public Storage Tesa Gonzalez
Excellent service, Paul was incredibly helpful, I would highly recommend this storage facility!
March 20, 2022
Google Public Storage Keely Brandt
Paul at pubic storage was extremely helpful and very friendly it’s my first time getting my own storage unit and he made the experience great!!!
March 16, 2022
Google Public Storage Isabel Rios
March 16, 2022
Google Public Storage Jesus Rios
Professional and respectful staff.
March 11, 2022
Google Public Storage Djangopratt Unchained
Great CSR
March 6, 2022
Google Public Storage C Anthony Mitchell
Staff member Paul great customer Service great guy.
March 6, 2022
Google Public Storage Robert Russell
I had a great experience working with Paul on a storage unit. He is very easy to work with and help you figure out what size unit you need. I definitely recommend that you have him help you with a storage unit.
March 5, 2022
Google Public Storage Brent McClure
Paul is super friendly and helpful. He made our renting of a storage unit easy and quick. Feel great about the experience. I do not anticipate any issues and if there are I feel like they will be resolved easily.
March 4, 2022
Google Public Storage Jasmine Stately
Local storage was closed had to go the nearest one. This location have a sweet gentleman name Paul. He was great and quick with it. Made by my day. 😁 Thanks Paul.
March 4, 2022
Google Public Storage Aaron C
Ah yea bud Paul is a great help
March 1, 2022
Google Public Storage Rosa Oconnor
Amazing customer serivi ce
February 25, 2022
Google Public Storage William Webster
Extremely helpful. Military friendly!!
February 21, 2022
Google Public Storage Dwight Cox
Just rented a unit from Paul at this address today he was very helpful and courteous unbelievable service thank you
February 20, 2022
Google Public Storage Channy Davis
Paul is really awesome
February 18, 2022
Google Public Storage Bee Jay Cole
The Gentleman was super polite Paul great service
February 16, 2022
Google Public Storage Jon G
Paul was the best guy in the world to work with. I would highly recommend this place to anybody
February 8, 2022
Google Public Storage Valeria Martinez
Amazing service and I love Paul’s attitude, he was extremely helpful and friendly. He made the whole very easy and pleasant. I recommend it a 100%
February 7, 2022
Google Public Storage susan sanchez
Paul was very helpful in helping me get my client a storage unit. Very friendly and curtious.
February 7, 2022
Google Public Storage Roxanne Flores
Staff is very friendly
February 1, 2022
Google Public Storage Brkodawn T. Carter
January 29, 2022
Google Public Storage Lori Herdz
Wonderful customer service l live it here!!!
January 25, 2022
Google Public Storage Anna Sosa
The best experience I had while dealing with the stress of moving, Paul helped me get the best size for my full house and made sure I had the best price! Definitely made my day with small talk about moving and told me encouraging words ! Which was much needed!
January 25, 2022
Google Public Storage Kitty Bailey
Great personal on property mr. Lalley was of great assistance and helpful in every way.
January 4, 2022
Google Public Storage Claire Tolbert
Paul was so helpful and got me a storage unit so quickly! Great service!
January 3, 2022
Google Public Storage james vaca
Paul was exceedingly helpful and accommodating. He sets the bar high for storage employees and he is all about customer service. No pressure sales and a desire to help others is very apparent. I will recommend him and his facility to others if the need arises. I recommend this public storage facility.
December 27, 2021
Google Public Storage Destinie Willis
Paul was amazing! I did not rent from this facility, but had to go here to pay because the computers were down at the other location. He was so helpful and polite and did not give up until I got the price I was quoted. Awesome service!
December 20, 2021
Google Public Storage Raul Garcia
Paul is the guy to go to made the whole process quick and easy! Got a unit in no time!
December 18, 2021
Google Public Storage Barclay Wong
I've used this facility many times over the last 20 years. All of my experiences have been positive, but the latest was the best. I rented a small unit online about a month ago and when I arrived to drop off my items, I was met by Paul. Now, I have met many good employees here, but he was easily the most positive, enthusiastic person I have ever encountered here. He was very accommodating and made sure my check in was very easy. I have seen him several times since then, and he is always the same, upbeat, cheerful person I saw when I first met him. I am glad to know him!
December 14, 2021
Google Public Storage Russell Cole
Paul was super friendly and got us set up with a storage unit efficiently. Would recommend!
December 12, 2021
Google Public Storage Vanessa Hernandez
Paul was an Amazing help took slot of stress and a load off my back when I didn't know we're to turn to keep my belongings safe thank u so much for all your help Paul .
December 7, 2021
Google Public Storage Julie Bedson
Needed storage will getting ready for a move. This location had the best online price, and Paul was super helpful and friendly. He made the move-in process very easy. So glad I decided to choose this location! Paul is the best!
December 6, 2021
Google Public Storage christian soto
Paul was extremely nice and very helpful, he was punctual and persistent on trying to get me the best deal, Im very glad i decided to rent a storage with Public Storage at 1314 Austin highway, very pleasant experience would reccomend 10/10!
December 5, 2021
Google Public Storage Cruz Garcia
Very friendly staff. Great service. Thanks Paul for all your hard work
December 5, 2021
Google Public Storage Craig Halbach
The manager exemplified professionalism and willingness to answer any questions I had.
November 19, 2021
Google Public Storage Reno Sanchez
Paul was great and quick to my meeds. If you want to deal with a friendly guy and good location.
November 16, 2021
Google Public Storage Mike Cruz
Paul was an amazing help! Definitely highly recommend renting here!
November 16, 2021
Google Public Storage Jose J Carvajal
November 15, 2021
Google Public Storage Maria Blake
Easy access (especially w/ the app), great units, and best prices I found! The staff, especially the manager Paul, was so helpful! He made my move so easy, and even assisted w/ my movers when I was already out of state. I’d definitely recommend this facility!
November 11, 2021
Google Public Storage Pete Ximenez
Enjoyed my storage experience at this convenient location for 3yrs. Very nice friendly staff. Always clean and easy access to my unit. Highly recommend.👍🤠
November 6, 2021
Google Public Storage Thomas Westhoefer
Paul at 1314 Austin hwy All went very good.
November 5, 2021
Google Public Storage Steven Trevino
Had a great experience. Paul was great!
October 31, 2021
Google Public Storage Dylan Myers
Awesome customer service
October 31, 2021
Google Public Storage Kerri Rodriguez
Paul was a big help. Thank you
October 25, 2021
Google Public Storage griffr3
Well, dealing with a storage company can be confusing. I find that talking to the property manager to be of great benefit. Paul on Austin Hwy is a great source of information & treats the customers with respect, along with outstanding service. I appreciate all of the help.
October 24, 2021
Google Public Storage Riley Brooks
The staff are incredibly friendly and helpful! Especially Paul! The units and grounds are super clean and secure as well!
October 12, 2021
Google Public Storage Stuart Lagerson
Thank you Paul for everything you do! Great service everytime!
September 28, 2021
Google Public Storage Victoria Rivera
The gentleman at the counter who helped me with my unit, was very polite and extremely helpful. Thank you!
September 20, 2021
Google Public Storage Brian McGraw
Roslyn was very helpful and knowledgeable about the unit sizes and helped me find the right option. I was in and out in about it 15 minutes with the best rate possible. 5/5 recommend this location.
September 9, 2021
Google Public Storage Zayra Martínez
Very tidy, affordable & clean as well. It's an affordable price if you're looking for an storage place to guard your must valuables!!
September 3, 2021
Google Public Storage Ike Iampossible
August 28, 2021
Google Public Storage Carlos Segura
August 26, 2021
Google Public Storage Mark Campbell
Great place to rent
July 9, 2021
Google Public Storage Denise Shavers
Sammi was very sweet and courteous; she's candor and has great customer service skills
July 4, 2021
Google Public Storage Edward Lopez
This place is convenient and the lady who runs the office Sammii is so kind and really knows her stuff. She even offered me water and my daughter snacks while we waited for our ride. Super good place and will definitely recommend to.my friends and family. Great job Sammii
July 1, 2021
Google Public Storage Marcella Quesada
Super helpful staff. Sammii goes the extra mile to help her customers. It was very easy from start to finish. Units are clean. Good security. Great price.
June 29, 2021
Google Public Storage jose juan garza ortiz
Muy buenos bodegas
June 21, 2021
Google Public Storage Persefanie Baker
I would like to thank Samii for helping me and one of my good friends the other day with excellent communication skills and being patient with us with the questions and concerns we had.
May 25, 2021
Google Public Storage Hayden Boster
The manager, Sammii, was a huge help. I am always apprehensive about storage transactions because I always feel like I’m being nickeled and dimed. But this experience was honestly easy and fair. I will use this place again in the future.
May 15, 2021
Google Public Storage Big Tre
Needed a storage unit fast and this location delivered. Spelled out my options and took me for a tour to view the storage unit. Very professional and courteous. Thank you for your assistance.
May 4, 2021
Google Public Storage P L
Obviously most of the google reviews for this place are phony. Dozens say nothing about the facility itself while gushing about the manager Samantha, who one actually refers to as ‘a beautiful soul’ which is both bizarre and hilarious. The reality is her personality is a bit gruff and regimented which will easily lock horns with some folks. The good news is she knows her stuff and warms up a bit once you become a customer. She runs a tight ship. The facility itself is fine altho a bit worn, but the rates here can be among the cheapest in town for reasonably secure storage.
April 29, 2021
Google Public Storage Michael Sherman
Sammie is awesome. She helped me with everything but the app I am not a fan of as it is not user friendly. She is amazing and so patient
April 25, 2021
Google Public Storage Jonathan Garcia
Jasmin was a great help with helping me look for a storage , great customer service all around .
March 31, 2021
Google Public Storage David Booker
Sammii was great with helping me get my storage unit and she is so sweet and kind. If you need help, pleade make sure you stop by and see her. She'll take care of all your storage needs!!!
March 27, 2021
Google Public Storage jasmine jacinto
i love the costumer service. sammi is such a good people person!
March 27, 2021
Google Public Storage valerie jacinto
Sammi is awesome!!! She is a great unit manager and is very informative and always trying to take care of her customers needs!!
March 17, 2021
Google Public Storage April Moore
Sammy is absolutely the best! Always cheerfully helping you. You can count on her with whatever questions or help you need.
February 13, 2021
Google Public Storage Daphane Pena
I went in the other day with friend to make a payment and the lady that helped her was Sammii and she had good communication skills and excellent service.
February 13, 2021
Google Public Storage Gwendolyn B. Johnson
Ms. Sammii is just amazing. She works with me when I'm late and she is so sweet and such a pleasure to talk with. Public storage is lucky to have her. I rented here years ago and came back because of her. Great job sammii
February 7, 2021
Google Public Storage Emily Keeland
January 12, 2021
Google Public Storage Jaime Garcia
I walked in and was greeted instantly. Sammii was very polite and helpful she answered a lot of questions that I had. For anyone looking to rent a storage unit. I highly recommend this property.
January 8, 2021
Google Public Storage Francisco Lozano
*** IMPORTANT UPDATE TO 5-STAR RATING - PLEASE READ!!! *** January 2021 This is an update on my previous Google rating. After posting a 3-star review in November of 2020, management at this Public Storage location called me and my business partner directly to discuss. They were diligent and professional about their follow-up, and left polite voice mails, and kept calling every couple of days until they were able to reach us. "Sammy," the main manager-on-duty explained that the 20-percent rent adjustments are automatic, but the managers at each location have the discretion to adjust the prices to align better with the market, "AND" that they were happy to make adjustments to my rents. She apologized profusely, and contacted her supervisors to gain approval to not only maintain my previous rents on "3 separate units," but also to lower each one slightly, since I have multiple units. I wish I would have known this prior to leaving my original review, and thought of actually reaching out to the management, as I would have contacted the managers directly. Apparently, despite Public Storage being a well-recognized brand with some automated pricing models, they maintain a very human element, which I find extremely appealing in a world that is becoming less and less in-touch with the people of a business. Public storage definitely turned an unfavorable situation into a positive one. They exceeded my expectations both in pricing, and most importantly customer service. The kind of service they provided is definitely not something I've ever experienced in this type of non-service-oriented business. With so many competitors nearby, this situation definitely sets them worlds apart. November 2020 (PREVIOUSLY 3-STAR RATING) Buyer Beware! Before you sign on with Public Storage, READ, READ, RE-READ your contract, and then ask someone about how/when/how much they will raise your monthly rent. We have three units here, and all of them went up by **20%** after only having the units for a few months. No where in our contract did it say, "INTRODUCTORY PRICING," or similar verbiage, so when our $45 units went to $59/month, and our $81 unit went up to $107, we were very surprised. We are planning on moving to a different storage company with a solid contract and pricing, so we can properly budget, and not be surprised by 20% rent increases.
December 7, 2020
Google Public Storage Mahogany Butterfly
Gabby is a wonderful woman. She relieved my mind. Hugs to her.
November 25, 2020
Google Public Storage Jeremy Hende
It's a storage facility. No complaints. I always go before sundown.
November 2, 2020
Google Public Storage JR VEGA
Laurie was an absolute pleasure to work with. Nice clean facilities, prompt service, and very professional. I would definitely recommend this place for your personal not business storage needs!
September 21, 2020
Google Public Storage TRIANGLE PHARMACY
My family and I had a wonderful experience with Laurie. She went above and beyond to be sure we were taken care of and happy. The facility was very clean and welcoming. The customer service we received from Laurie was above and beyond!! Thank you Laurie!
September 7, 2020
Google Public Storage Mark Hamel
Laurie really helped me through the whole process.. Even though it was Labor day, she jumped through hoops to make it happen.
August 28, 2020
Google Public Storage Drew Meyer
Sammi was great. Unit was exactly what was needed.
August 25, 2020
Google Public Storage Wilderness Skateboards
Just finished a 3 month rental with a 10x30 unit. Sammii was always very friendly and helpful every time I came in. She made it easy and stress free for me to store all of our belongings after moving from out of state. Happy to be in San Antonio and happy to have done business with this Public Storage location.
August 9, 2020
Google Public Storage Tommy Riddle
July 18, 2020
Google Public Storage Alyssa Sabater
July 10, 2020
Google Public Storage Samantha Flores
Samantha was an awesome! Very clean and friendly environment.
July 10, 2020
Google Public Storage Edmund Dominquez
Sammii is the person to see; very nice, helpful and knowledgeable. She was able to answer all questions I had.
July 10, 2020
Google Public Storage Desiree Peña
Samantha was the person available when I went in, I had a bit of trouble finding storage during my move back from Colorado so everything was kind of mounted in our garage when we first got here plus we were super busy and didn’t have a lot of spare time between work and the kids, well let me tell YOU, she was so helpful and kind, she made us feel very welcome as soon as we walked in, she made sure I understood everything and got me situated effortlessly on my end. Not only did I finally get all of the excess furniture out of my garage, but it was a very quick transaction as well. Thank you again!
July 10, 2020
Google Public Storage Valerie Ozuna
Would highly recommend Public storage, Sammy front office very polite, great friendly customer service!!! She helped me with everything I need it and answer all my questions to her best knowledge!!! Greatly appreciate
June 23, 2020
Google Public Storage Mike Willis
Tamara was excellent. She helped us find the storage unit that fit our needs. Her professionalism was outstanding.
June 22, 2020
Google Public Storage G Mckinney
I was interested in storage and Deseree was very helpful! Property is very clean.
May 30, 2020
Google Public Storage Ronaldo G Garza II
April 2, 2020
Google Public Storage Deron Jupiter
Very helpful & patient.
March 21, 2020
Google Public Storage María Guzmán
Super nice and knowledgeable
March 16, 2020
Google Public Storage Piper Medley
March 4, 2020
Google Public Storage Wayne Bradford
We enjoyed arranging for our storage unit, thanks to the friendly and very professional help of Sammii. We look forward to dealing with her for the duration of our rental. Sammii is a delight!
March 3, 2020
Google Public Storage Lady Luana DeLeon
Sammi is a very personable, beautiful soul ! She was kind, knowledgeable, extremely professional. Never thought I could have such an amazing experience renting a storage unit. Thank you Sammi, you’re awesome!😎
February 27, 2020
Google Public Storage Jonathan Mikolajczyk
Sammii is a fantastic storage unit manager! So helpful making the setup process smooth and quick. She was flexible in coordinating a move-in time that worked within my schedule. Very friendly and thorough. The storage facility itself is on the older side. Interior of my unit has no issues.
February 24, 2020
Google Public Storage martin alvarez
Joaquin was awaome guy ,took my payment during his lunch time
February 23, 2020
Google Public Storage Julianne Lillie
They didnt have the unit i wanted.
February 21, 2020
Google Public Storage Tanya Bellinger
Sammie has friendly, quick, and detailed customer service. My experience was great therefore would definitely refer family and friends. 🙂
February 15, 2020
Google Public Storage Dragon Snap
February 6, 2020
Google Public Storage lisa spivey
I just had the most wonderful experience with Sammii at this facility. She was knowledgeable, courteous, friendly, and makes you feel at home. I had stopped at 3 different locations and I am so happy that I made my way to this location. Great customer service is the key, thank you Sammii, again great customer skills.
January 24, 2020
Google Public Storage Darvel Hodge
Samantha did an outstanding job getting me signed up with Public Storage. Her attitude, knowledge and customer service was highly commendable. She was able to take care of my accommodations in a very professional manner. I will definitely recommend this facility to others.
January 19, 2020
Google Public Storage Steve Garza
I found myself in a pickle trying to rent a place when we found this one on Austin highway not only was it close to my home the office manager Samantha was very helpful with my needs I recommend this public storage highly. The Garza's
January 17, 2020
Google Public Storage Melissa Cruz
Awesome customer service, Samantha was very helpful and helped me get into the storage room i needed. Highly recommend this place!
January 17, 2020
Google Public Storage Hahna Kunkel
Customer service is fantastic. Samantha is so helpful and so friendly! Can’t thank her enough for helping me decide on what I needed for my move!
January 15, 2020
Google Public Storage Sandra Flores
Hello I just wanted to add that the experience that we had with our unit was excellent Very spacious and clean to our need Samantha the office manager was always very helpful and pleasant she helped us with all our questions and needs if we ever need a unit again we will definitely be using this location with Samantha. Thank you .
December 31, 2019
Google Public Storage Cole Griffin
December 30, 2019
Google Public Storage Peter Stainken
Joaquin, Great service! Great attitude! Peter
December 27, 2019
Google Public Storage Jaime Garcia
Really felt welcome when I came in the other day to purchase a unit. Sammi was very polite and helpful when it came to explaining everything to me and about the unit. I highly recommend this storage facility.
December 18, 2019
Google Public Storage David Pennington
December 8, 2019
Google Public Storage Javier treviño
Exelente servicio lo remiendo todo muy atentos y amables 100% recomendable
December 8, 2019
Google Public Storage Juan Hernandez
Joaquin was professional, very informative and made the process fast! Thanks for your help bud!
November 22, 2019
Google Public Storage Polo Cerda
Samantha helped me alot with all my questions she is very friendly and professional, I highly recommend this place.
November 22, 2019
Google Public Storage Jo Martin
Sammii was so helpful and took care of all my storage needs. She was super sweet and informative. She also helps me all the time when she sees me on property. She is awesome
November 17, 2019
Google Public Storage Raydiance Lopez
So I've never rented a storage unit but I pass by all the time and I see the lady who works there always cleaning the property. She is always with her customers taking the time to take care of their needs. Shes a real asset to the company. Wish I knew her name so I could give her the credit she deserves
November 17, 2019
Google Public Storage Moses Leal
Went to rent a storage room and it was my first time. Sammii made it a very great experience. She was friendly, sweet, and super nice. Made sure all my questions were answered. I would highly recommend her for storage. Thank you Sammii
November 17, 2019
Google Public Storage Moses Leal
Sammii Nada my first rental a very easy and educating experience. Would highly recommend you go to her for storage. Good asset to the company
October 19, 2019
Google Public Storage Petra Carvajal
My visit was quick, easy and the service received by Samantha was by far the best!!
October 16, 2019
Google Public Storage Lisa Ramoz
October 15, 2019
Google Public Storage Kathy Leija
Samantha is the Best!!!! She is very helpful,she answered all my questions and talked thru all my concerns. Would highly recommend
October 15, 2019
Google Public Storage Mo Marie
I would definitely be recommending this PS and staff by the name of Samantha. I appreciate her answering all my questions, taking care of all my needs. Property was very clean as well as the unit she showed me. Kudos to her for putting customers as her main priority, and doing it with a smile on her face. Thank you Samantha for everything.
October 15, 2019
Google Public Storage Barbara Negrete
Samantha is a really good help, made everything easy for me.. great customer service, very polite.. I recommend u ask for her for great service..
October 15, 2019
Google Public Storage Harley Sanchez
Ask for samantha for great customer service. Shes the go to person.
October 15, 2019
Google Public Storage Marie Lo
Amazing customer service experience is a plus, and here at this location the employee Samantha was 100% on it. She made the whole process as easy as possible. She was able to answer all my questions. Definitely would recommend her to many others if needing a unit.
September 27, 2019
Google Public Storage Norma Hill
Came in to ask about prices on a certain size I needed and the sweet lady at the help desk by the name of Samantha was courteous and ever so sweet. She walked me through the prices and answered every question I had. Kudos to P.S for hiring such an amazing and a person that actually takes customer service to the next level.
September 26, 2019
Google Public Storage Eliza Benitez
After a hectic day Samantha sure made my day easy and got me in and out quick. Her kindness and smile isn't something you see every much any more.
September 18, 2019
Google Public Storage Keith Ingram
The on-site manager was very nice and helpful. The website should note in big bold letters that renters insurance AND a lock sold by this establishment is REQUIRED. I don’t place blame on the manager though, she was great!
September 14, 2019
Google Public Storage Dee Jay
Samantha is the best! She has taking care of me dealing with curtain situation in the past. Great customer service, great hospitality, to me Samantha is family. Thanks for everything and taking care of me in a time I really need a friend.
September 10, 2019
Google Public Storage danny garibay
Came in to make a payment and Samantha was extremely nice and real sweet!! She offered water as i was coming im from the heat. She is a great asset to the company
September 10, 2019
Google Public Storage doolie fernandez
Came in to take care of a payment for a friend and the lady in the office was super polite! Samantha was her name I believe and she was super nice. I would recommend her to others
August 30, 2019
Google Public Storage David Lopez
Great performance great service . I would recommend this place go to samantha 👍👍
August 19, 2019
Google Public Storage Robert Rodriguez
Went to take care of a payment for a friend and Samantha was awesome. She was so helpful and kind. Offered me a water and she was so sweet and made me smile. She is a great asset to this company. Thank you for having such a great person working here.
August 18, 2019
Google Public Storage Joshua Ferrington
Awesome experience with Samantha, she definitely was able to take care of everything I needed and I was in and out with a new storage unit in about 20 min.
August 17, 2019
Google Public Storage Anthony Borrego
Went in to ask about prices for a small unit talked to ms.samantha and she was very awesome. Great attitude definitely recommending this location.
August 17, 2019
Google Public Storage Gloooria __
I love it here Samantha is my go to girl . She always helps me out with anything i have questions about. Just an awesome friendly worker !!
August 14, 2019
Google Public Storage EAST SIDE RIOT
Came in to see about storage pricing. The beautiful young woman was very helpful. I think her name was Samantha. She was very polite and professional. Very informative. Awesome employee to run a fine establishment.
July 31, 2019
Google Public Storage Donna Dobberfuhl
Ok. They raised their fees, can't afford to move out
July 23, 2019
Google Public Storage Chanice Scott
Samantha was awesome she had us in and out in no time. And found us the perfect size unit for us. I'm happy we found this location. Keep up the great work and customer service Samantha!
July 21, 2019
Google Public Storage Jesse Dorris
Marcie is very professional and customer service oriented. Recommended adding military discount.
July 20, 2019
Google Public Storage Veronica Lujan
July 17, 2019
Google Public Storage Tracy Hall
I have with rented storage units from Public Storage several times in the past, however this location was by far my best experience. We were greeted with a smile by Marcie the employee on duty. She made our check in process easy and painless. After our visit to be shown the unit we were going to be renting, we returned to the office where she offered us cold bottled water!! In this Texas HEAT, that was the highlight of my day!! Thanks Marcie!!
July 15, 2019
Google Public Storage Badwholemilk
Great customer service! Thank you Marcie for helping us with renting ! First time customer + great experience= long term stay
July 3, 2019
Google Public Storage Brenna Munoz
Samantha made the whole process and easy to manage; she is an asset to the company.
June 30, 2019
Google Public Storage Sadie Simpson
Michael was very kind
June 18, 2019
Google Public Storage Young Grasshopper
Thanks so much to Samantha (property manager) she ensured that the space I’m renting meets my needs. She is also VERY professional and courteous.
June 4, 2019
Google Public Storage Daniel Larios
May 30, 2019
Google Public Storage Shawni Elkins
Marcie was great on helping me and my husband with our unit today she was very outstanding and kind thank u very marcie
May 22, 2019
Google Public Storage Patsy Ratliff
Very nice people and caring ! They go out of their way to help you make arrangement when you have problems paying on time. Always understanding especially Samantha. God bless you all🙏
May 22, 2019
Google Public Storage Heather Hitsman
Samantha was incredibly helpful and kind. She went above and beyond! Great customer service
May 15, 2019
Google Public Storage Brandie Belle
Awesome customer service from Samantha!! Not only did she make things Easy to get set up but she also went out of her way to Help when my car died while at my unit. I Highly recommend! It's rare to find Great customer service like that. Thank u so much Samantha for your help!
May 9, 2019
Google Public Storage Miranda Lockaby
Marcie is an angel!!! I’ve been trying to get a unit for a week and just barely missing the close time. She took extra time out of her evening to help me get a unit when I really desperately needed it. I will HIGHLY recommend this business to anyone who asks. 5 star customer service and nice clean units at a reasonable price. Thank you so much!!!!!
May 2, 2019
Google Public Storage Jane West
Thanks Marcie for helping my family move in! You proved not every storage employees just There to collect a check but to help yalls customers as best you can! There’s very little people like you , embrace it! At first I was nervous not knowing what size storage to get and you made it easy by explaining everything and showing us the availability that you had! Thank you Marcie and public storage! Look forward to seeing you again.
May 2, 2019
Google Public Storage Gilbert Sanchez
Very helpful staff. Polite. Marci is down to earth she treats as what I would say "family ". Don't find many people like that these days.
May 2, 2019
Google Public Storage Tammy Sanchez
The personnel here is very helpful and courteous prices are reasonable too. I'd recommend anyone to come here.
April 28, 2019
Google Public Storage Alex Mendiola
April 19, 2019
Google Public Storage Rene Molina
Shoutout to public storage and Marcie who helped us the other day! Went with my cousin to help her move and this place was so much more better and cleaner than others! Excellent customer service skills! I recommend everyone to come here!
April 6, 2019
Google Public Storage Chris Crisp
Great help people's person very professional!!!!! Samantha
March 31, 2019
Google Public Storage Edward Fitzgerald Holland
Samantha helped me out right away Great customer service great customer service thank you Samantha
March 29, 2019
Google Public Storage Mia Anderson
I truly appreciate Marcie at public storage.. my husband and I are disabled and she helped us out today It was one item left and she helped us put it in a receptacle God bless you Marcie... Mr. and Mrs. Anderson
March 29, 2019
Google Public Storage Manuel Ortiz
Marcie was great.very nice, and works very well good customer service....loved it here. .
March 23, 2019
Google Public Storage Mary Q
Love this location ! Workers are always in Great Spirit , cleaning and keeping everything looking Good ! Thank you Samantha & Marcie keep up to hard work !! Today is 3/23/2019 and stopped at my unit today and like always young lady clean and replacing rope ! Thank you Marcie !!! Stopped to talk with her for a min so I could see her name tag !!!
March 22, 2019
Google Public Storage Jay Dub
Samantha was great knowledgeable friendly and fast wish you had more like her
March 7, 2019
Google Public Storage Angelina perez
Went with my friend to make a payment and wow very impressed! The lady who helped us Marcie was very helpful , kind positive attitude and just overall exceptional customer service! She keeps this place professional and tidy! You’re awesome Marcie! Thank you for reminding us why we chose public storage! 👍
February 20, 2019
Google Public Storage Diana Murillo
Excellent
February 20, 2019
Google Public Storage Laura Ceja
Samantha helped me so much. She was awesome. I recommend to everyone. Great job
February 20, 2019
Google Public Storage Peter Paul
Samantha was awesome
February 20, 2019
Google Public Storage Jane S
Samantha is a rockstar! Thorough, efficient, professional, polite, she's on it! Public Storage is lucky to have a representative who excels in every area from product/service knowledge to superior customer service. Hands down, she's the best!
February 4, 2019
Google Public Storage Troy Murphy
I had a great experience checking in. Samantha went the extra mile to make sure I was happy with my unit. She helped me envision my space needs and she explained everything carefully and clearly. Besides customer service, the security here is top-notch. I feel safe leaving my precious household items here. Highly recommended.
February 4, 2019
Google Public Storage Felisha Andrews
Samantha is simply awesome every time i come in shes amazing. I recommend her for everything
January 19, 2019
Google Public Storage Felisha Andrews
January 18, 2019
Google Public Storage bryan beatty
SAMANTHA WENT ABOVE AND BEYOND MAKING SURE I GOT THE RIGHT SIZE UNIT AND EVEN CALLED AROUND TO THE OTHER PUBLIC STORAGE FACILITIES TO FIND ME THE BEST RATE IN THE AREA. THANKS AGAIN SAMANTHA!!!!
January 14, 2019
Google Public Storage Adrian Galvan
I came in with a friend and a lady named Samantha helped us and was very useful and kind
December 18, 2018
Google Public Storage Malcom Johnson
Samantha made this process so smooth for me. Would recommend this place easily
December 8, 2018
Google Public Storage Sophia Gilmour
December 8, 2018
Google Public Storage Elsa Villalpando
Samantha was extremely helpful and informative. She helped us with our complete storage needs.
December 8, 2018
Google Public Storage alex flores
Samantha was very helpful. I recommend this storage to all
December 7, 2018
Google Public Storage NO 4SKIN
Very nice and helpful
December 6, 2018
Google Public Storage Michael Behm
Make sure you are out at exactly 9pm or you will be locked in, and management has no clue what the emergency code is to let you out.
December 1, 2018
Google Public Storage Stephen Yoest
Samantha was fantastic: friendly, informative, and responsive.
November 29, 2018
Google Public Storage Chris Reyes
Very good customer service and the lady at the front is very nice and sweet
November 29, 2018
Google Public Storage Alex Ann
Love the customer service, maintenanced very good, property very clean. Employee by the name of Samantha was very helpful and assisted with all my needs in renting a unit here. Would highly recommend in the future. Thank you.
November 27, 2018
Google Public Storage The count of Montecristo
Samantha is awesome. Great with customers and always willing to go out of her way to assist Awesome customer service
November 1, 2018
Public Storage Jenay New
how do I get the gate code
November 1, 2018
Google Public Storage Amanda Trevino
Never will i ever do business with this place or any other public storage. They take advantage of homeless families
October 6, 2018
Google Public Storage Dean Hobbs
Good business with strong customer care. Allison was fantastic.
September 22, 2018
Google Public Storage Marty Shearer
Uninforative about cutting locks after due date. Rates raised twice within a year. Not persanable or good customers service. Speak with attitude instead of personable even after a year of payments.
September 15, 2018
Google Public Storage Derek Michael
Alison was a sweetheart, she didnt mind helping me out even though it raining outside. Whole staff provided excellent customer service and even gave me a courtesy call when my auto pay failed so i wouldnt be charged a late fee.
September 5, 2018
Google Public Storage Martha
i highly recommend this place. the manager Lorry was very nice and patient with me. and the place was very clean and close to the location that i needed.
August 24, 2018
Google Public Storage Gabriela Rodriguez
Lory was GREAT!! Helpful,friendly and exceptional service!!!
August 14, 2018
Google Public Storage Sal Camacho
Lory was very nice and knowledgeable
August 11, 2018
Google Public Storage angela Zaarias
Wearing a gray suit
August 6, 2018
Google Public Storage Valentine Santellano
Lory was very nice to my mom when she moved in a couple of days ago! She was very professional and very knowledgeable and had a smile the whole time. Thank you public storage would definitely recommend this location
July 30, 2018
Google Public Storage Keaton Davis
Had a great time with Alison! Easy process!
July 23, 2018
Google Public Storage Mayra Rodriguez
Great customer service!! Great location for me and with in budget. The lady who helped me was very patient and took her time to get me what I needed. Ty.
July 6, 2018
Google Public Storage Elma Pena
Lory is always nice to me when im at storage always has a smile on her face
June 9, 2018
Google Public Storage Art Trevino
Lory was very nice and helpful I would recommend this location to family and friends thank you very much
June 9, 2018
Google Public Storage Treasureconnerajjr Trevino
Lory, was very helpful and professional!!! She made everything easy and she was nice.
June 4, 2018
Google Public Storage Valerie Aguirre
I just wanna thank this storage Facility & Lory For Helping me & My Family Out With Their Best Services, We Are Greatly Greatly Appreciated For All Her Help. Will Definitely Return ✋✋
June 4, 2018
Google Public Storage Gustavo Guzman
Just wanna thank lory for helping out... Definitely has great customer service.. Thanks again for the great experience lory...
June 1, 2018
Google Public Storage Babbie Parker
Miss Lory was very nice always with a smile when i come into pay my bill
May 26, 2018
Google Public Storage Kimberly
Lory Gracia at this location was fantastic! She listened to my needs and helped me in a tough situation. Great place to use for storage! Friendly, clean, with good prices! I highly recommend!! :)
May 12, 2018
Google Public Storage Jorge Triana
Lory fue muy profesional y una suerte que es bilingue. Gracias!!!!!
May 3, 2018
Google Public Storage Rj Grimes
Lory was very nice
May 2, 2018
Google Public Storage Gina Garza
Lory is awesome. Very friendly..
April 14, 2018
Google Public Storage Albert Tankersley
Great place and I trust Tamara with my stuff.. Thanks
April 12, 2018
Google Public Storage Mayra Noriega
Very friendly Service
April 11, 2018
Google Public Storage Mike C
Lori was amazing and made the storage process a breeze. Facilities look to be in good condition. Will update at a later date. Update: I hate to say it but my sofa got infested by roaches and I saw rat droppings in my unit.
April 6, 2018
Google Public Storage Jacki Bucci
Lory was great!
March 24, 2018
Google Public Storage Teresa Clay
Wonderful personality and was a great help.. Thank you 😁
March 17, 2018
Google Public Storage juan alvarado
Lory was extremely helpful! I called earlier before stopping by to ask a few questions and she informed me with everything I needed to know. Anyone can tell she is a wonderful employee!
March 16, 2018
Google Public Storage Alex Patino
Lory was great. Did a great job with assisting me in finding the right unit for my stuff
March 12, 2018
Google Public Storage Julie Moncur
Lory was very helpful with our storage options
March 9, 2018
Google Public Storage Enrique Rodriguez
Lory is a awesome person and when i walked in she greeted me. The prices are reasonable.
March 8, 2018
Google Public Storage Tonya Dove
To high
March 3, 2018
Google Public Storage KeKi Wills
Lory was very nice and helpful...the best storage place I been too in a long time!
March 1, 2018
Google Public Storage Maryjane Espitia
Great
February 22, 2018
Google Public Storage Paul Swartzmiller
Managers Lori and Brian were extreamly helpful in getting me the rental unit size and monthly rent price that I needed. 02-22-18
February 12, 2018
Google Public Storage Day P. McNeel III
Lory was very helpful and nice! Thank you!
February 3, 2018
Google Public Storage Brandon Russell
Lori was awesome and personable. Will definitely be back if I need to.
January 31, 2018
Google Public Storage Vikkee S
Went in very smooth process with great customer service. Lory assisted and made things comfortable. Thank you for everything.
January 4, 2018
Google Public Storage zachary richter
Highly professional establishment and reasonably priced. The employees here are very straight forward, no grey areas when discussing details. Also, everyone is very friendly and willing to help. I highly recommend doing business with Public Storage on Austin Highway.
January 3, 2018
Google Public Storage Charles Naumann
Good services
January 3, 2018
Google Public Storage Sean Mulvey
Lory was very friendly and helpful in getting my storage unit set-up. Explained everything in detail and ensured I had the right unit for what I needed to store. Would recommend this place for your storage needs.
December 12, 2017
Google Public Storage Henry Growald
Great service! Lory was incredibly helpful and a wonderfully pleasant!
December 7, 2017
Google Public Storage antwaine banks
Love this storage. Tamara was awesome. Love it!!!
December 2, 2017
Google Public Storage corvajr41
Great service. Quick, efficient, and informative.
December 2, 2017
Google Public Storage David Galvan
Great service thank you Lory
November 28, 2017
Google Public Storage Danny Henson
I had a great experience here. I was treated like a gold member! Thank you so much Public Storage lower you are amazing.
November 27, 2017
Public Storage Katie McGrail
what is cost psf for furniture
November 9, 2017
Google Public Storage Alfredo Alcala
Lory was great and very helpful
November 3, 2017
Google Public Storage Cindy P
Lory is very nice and profesional
October 18, 2017
Google Public Storage Alyssa Bowholtz
Lory was super helpful with our storage unit! She thoroughly explained the details and was helpful with selecting the best option for us. We only needed to store our stuff for a short period of time and the unit we got had a great deal for the first month. This was my first experience with Public Storage and I will be back again whenever I need to.
October 16, 2017
Google Public Storage brandon zolninger
Great experience Lory was very helpful and took us to all our available options and helped us settle on what we needed.
October 11, 2017
Google Public Storage breanna Mata
Very helpful and friendly fast service!!! I will definitely recommend to anybody and great security! Thank you Lory!
October 5, 2017
Google Public Storage Coach Kountry
Lori was very nice, greeted me very well keep eye contact with me. Keep a smile and was very awesome.
September 15, 2017
Google Public Storage Tracy Garza
September 14, 2017
Google Public Storage Alyssa Gallegos
Lory is FANTASTIC ! Every single time I am there, she answers all of the million questions I have and more. She truly does a wonderful job and has an amazing attitude doing it!
September 9, 2017
Google Public Storage Danny McCarty
Lory is terrific! Customer oriented. Cavernous 10x30 was clean, ready to load. Great rate. I'm happy!
August 23, 2017
Google Public Storage Saundra Reyna
Love their monrnt reminders. Comes in handy.
August 8, 2017
Google Public Storage Shane Leone
Lory did a great job i was very HAPPY with the whole thing!!!!
August 4, 2017
Google Public Storage Gada Soto
Great place,Lori the property manager was super sweet and helpful
August 4, 2017
Google Public Storage Brazlee Guido
Lory was kind, professional, and very helpful in helping me rent my space. She was also very fast with my set up paperwork, which I greatly appreciated.
August 2, 2017
Google Public Storage Mary Hernandez
Samantha is an awesome and a very hard worker thanks for your support
July 27, 2017
Google Public Storage Johnny Lindsey
Lory was very nice and i love having this storage
July 19, 2017
Google Public Storage James Morris
Place is a pain constantly bothering you.
July 14, 2017
Google Public Storage Tom Ogden
Lory was great! she answered my questions thoroughly thank you Lory
July 14, 2017
Google Public Storage Lewis Lott
July 2, 2017
Google Public Storage Rebecca Cupp
Lory is so nice !! Shes awesome! °
June 29, 2017
Google Public Storage Ruben Garcia
Lory was the best! She was the bomb! Thank you for all the hard work.
June 24, 2017
Google Public Storage Stella Gonzales
like there storages
June 10, 2017
Google Public Storage Debbie Hutcheson
Lori's warm, professional and welcoming greeting both over the phone and at her office exemplifies her customer service and managerial skills. Her property is clean and she is tenacious to make sure the rental transaction is understandable and seamless. I have had several storage units for many years, and I am very impressed with management at the this location. Great place!
June 10, 2017
Google Public Storage Chris Diaz
Great customer service - I worked with Lori and she was wonderful!
May 27, 2017
Google Public Storage kerry wiles
Incompetence always detracts from good intentions They got me the storage I needed on discount, but a week later they double locked my unit and claimed it was another employee that didn't read new the new contracts, that was great inconvenience considering I discovered this as I arrived one night at 7:15 with a uhaul full of boxes and had to take it all back home
May 25, 2017
Google Public Storage BELO TV
Excellent Customer Service from Miss, "Lory
May 24, 2017
Google Public Storage Charlie Capet
Lory was a consummate professional. I really did not expect such wonderful service and help from an employee of Public Storage, but she was a tremendous help throughout the process, and was very reasonable. I will become a repeat customer based mostly on her solicitousness and professionalism.
May 19, 2017
Google Public Storage Annabel De La Fuente
Had A Great Experience-Very Pleased With:Prices,Cleanliness & Customer Service With Mrs.Lory
May 12, 2017
Google Public Storage Janice Elaine Cooper
Lory was a doll. I called Public Storage from Washington state and she was so helpful. When I went into her office she was friendly, helpful and accommodating. Thanks PS for hiring her.
May 10, 2017
Google Public Storage ana hleboski
Lory was very nice and joyful.
May 2, 2017
Google Public Storage Colin Clark
Lory is amazing. Helped me out so much with my unit across states. I needed help cutting a lock and releasing my things to Salvation Army
April 4, 2017
Google Public Storage Dave Schedler
Jessica was very helpful! Very friendly service!
March 1, 2017
Google Public Storage Shad Smith
This was a great place for storing my stuff when I moved here to work for the DOD. Jessica has been awesome to work with and if there was every a problem of any kind, she was quick to help and offer a solution. Easy access and the hours of operation were convenient as well.
February 12, 2017
Google Public Storage Marco Barajas
Jessica has always been very nice & friendly. I frequently see her patrolling the property when I come to my storage space. That makes me feel comfortable to know that she is being so vigilant. Thank you Jessica, for all you do! I can't thank you enough! 😀
January 12, 2017
Google Public Storage Nicholas Anguiano
If you need storage ask for jessica she gives great customer service & will also help you with your storage need!
January 12, 2017
Google Public Storage Jaime Alvarez
Jessica is great! Great customer service! If you need storage adk for her she will take good care of you 😊
December 13, 2016
Google Public Storage Chase Compton
Great customer service. Jessica is AWESOME!
November 4, 2016
Google Public Storage STEVE GAYTAN
Very helpful service from Rachel, good customer service and qualify of treatment.
October 20, 2016
Google Public Storage Yolanda Perez
Great service
September 15, 2016
Google Public Storage Raul Hernandez
Rachael she nice person
August 22, 2016
Google Public Storage Adonia “gypsy” Santos
August 18, 2016
Google Public Storage Biao Ma
The first using in the US, the manager Rachel is really nice to us even we only rent for one month and give us a lot of help with how to storage our stuff better.
August 17, 2016
Google Public Storage Jose Cuellar
Very helpful and good pricing good help the front desk clerk lory
August 9, 2016
Google Public Storage Brian Evans
Great friendly staff and convenient location.
August 4, 2016
Google Public Storage Mz D
Very Helpful (Rachel
July 18, 2016
Google Public Storage MARIA CASTILLO
Jessica in front office is great. She explains everything with great detail & is very professional. I would definitely recommend this public storage to friends & family!
June 25, 2016
Google Public Storage iamdebubbles
They were very friendly and quick working. I have other storage units at different companies that just have you wonder around and never answered my questions but Gina and Jessica really made me feel like they cared.
June 17, 2016
Google Public Storage Ivan Arreguin
Sammii was extremely knowledgeable and helpful. Very attentive! Great job.
May 1, 2016
Google Public Storage Brad Slimmen
April 30, 2016
Google Public Storage alex marroquin
Jessica Castillo very nice lady excellent services and very politeness
March 14, 2016
Google Public Storage Pamela Jackson
great job Jessica,Castillo
March 8, 2016
Google Public Storage Omar Grimaldo
Very helpful,love the service here. Jessica was the one who help me out. Good person
February 13, 2016
Google Public Storage Sierra Smith
The staff was friendly and helpful. Raeleena gave me exceptional service and explained everything on detail as well as answering all my questions without hesitation. My mind will be at ease knowing my stuff is safe and secure here.
February 10, 2016
Google Public Storage Manny Giron
Awesome job from Jessica
December 18, 2015
Google Public Storage Deborah Teng
The process of signing up and moving in couldn't have gone smoother. Jessica was the utmost professional and went over everything in great detail. I highly recommend using this Public Storage for your storage needs.
December 3, 2015
Google Public Storage Jay Goldberg
A series of thefts, no security, manager who lives on site slept through the whole thing, when villains were rummaging through the indoor storage units for hours. Had several items stolen and others damaged when these clowns tore the place apart. Regional manager will not return phone calls, no accountability or restitution.
October 17, 2015
Google Public Storage Diego Hernandez
Jessica has done a good job helping us out with any questions we've had, she explained move in process with great detail! Great customer service I will definitely recommend this location! Ask for Jessica
September 18, 2015
Google Public Storage Carla Gonzalez
Raeleena was great! Great customer service and very helpful.
September 15, 2015
Google Public Storage Dominique Lozano
First time using Awesome friendly staff Jessica Castillo explained everything love it!!
August 19, 2015
Google Public Storage Drake Phillips
Horrible - Jessica the manager was very hard to work with and understand. it almost seemed like it was her first day on the job. whole place smelled like mildew.
August 8, 2015
Google Public Storage Brenda Catlin
Melissa walker
July 25, 2015
Google Public Storage Patty Avila
Jessica was very helpful and nice! Loved that everything was clean!
July 22, 2015
Google Public Storage Quinton Ritter
I stopped in the other day to check prices on a storage unit. I plan to move to San Antonio next month. Meghan was extremely helpful and informative. They have nice facilities that are kept clean and well maintained.
June 23, 2015
Google Public Storage Mark Holt
Jessica was so nice and helpful, thanks Jessica!!!!!
June 3, 2015
Google Public Storage Memo Cisneros
Had a great experience, Jessica was really helpful, got me what I wanted. She's professional and fulfills yours needs.
May 27, 2015
Google Public Storage Alvis Cleveland
Jessica is very cool and good worker
May 4, 2015
Google Public Storage Lee Flo
Jessica the property manager is awesome! She provides great service and keeps her property nice and clean. I would recommend this place to any of my friends or family.
April 19, 2015
Google Public Storage alex castillo
great service was provided by jessica. she was really friendly and helpfull. I am very satisfied
April 19, 2015
Google Public Storage Goyo Sariñana
Jessica has been great with us she is very attentive & is always asking if we need something! the place is very convenient & if you want 5 star service you should definitely come see Jessica! I recommend Public Storage 100%
March 21, 2015
Google Public Storage Reynaldo Ballí
Tamara was great at helping me out in finding a great storage spot. I highly recommend this place!
March 19, 2015
Google Public Storage Ron Begin
good service friendly service by tamara
March 18, 2015
Google Public Storage Melinda Garza
Great and friendly service! Love it!
February 26, 2015
Google Public Storage David Gonzales
Tamara & Jessica provide the best service
December 19, 2014
Google Public Storage Ally Dee
we use this storage facility for our business and we rely on the exemplorary service that Jessica and Tamara always provide. Dont know what we would do without them. I recommend using this Austin Hwy. location for all your storage needs.
October 29, 2014
Google Public Storage Stefani Sarreon
We're stored here for a couple of years already Jessica has always been very nice & helpful. She also educated us & explained a transfer process we couldn't imagine renting anywhere else I would definitely recommend this storage facility to friends & family
September 26, 2014
Google Public Storage Pete WX6Z Caffrey
outstanding security and well maintained facility. Both Jessica Castillo and Tamara were super helpful. The payment plan was outstanding.
August 15, 2014
Google Public Storage Jack Stamps
After about 3 weeks of utter hell customer service experiences, my faith in this industry's goodwill was nearly completely restored by my experience at this PS. Tamara was an EXCEPTIONALLY helpful and sympathetic person. I really appreciated her customer service skills and her attention to detail. THANKS!!
August 3, 2014
Google Public Storage Teresa Ovalle
If dealing with all businesses was anything like dealing with BJ at Public Storage, I wouldn't mind taking care of business. He always has a smile and remembers things about you. More places should hire people like him. There would be a lot more customer satisfaction. Keep up the good work BJ!!
July 2, 2014
Google Public Storage Julie Dela
Just recently moved out here to Texas, been using public storage since the move and absolutely love it!!! The staff is amazing, always helpful, and have been there to answer any questions or concerns I may have. The property manager B.J. is so sweet. I would totally recommend using public storage for your storage needs!
June 30, 2014
Google Public Storage Rich Caralos
Awesome, really easy to work with. Good for deployment stoa the especially for vehicles.
June 24, 2014
Google Public Storage Audrey Mamac
June 24, 2014
Google Public Storage K Alarcon
Rented a unit and was very pleased with how fast and easy the process is...customer service rep Jessica was great..very helpful, polite and approachable. Would totally recommend to anyone.
June 23, 2014
Google Public Storage Sarai Salazar
It was my first time getting a storage and I couldn't be more pleased. Jessica was very polite and patient with me since I didn't know what the process was to get one. I went in scared and came out very content. I will be recommending this location especially to everyone. If you ever need a storage unit just go by here and ask for Jessica.
June 22, 2014
Google Public Storage Carlos Hernandez
I went to thus public storage on Austin hwy. I just went to get a unit for my trailer. It was easy and fast. Got in n basically got out. Customer service was awesome Jessica was an esplended lady. Great job. I would definitely recommended to other peolpe.
June 22, 2014
Google Public Storage Raquel F.
Wow! The lady who works in the office here is just amazingly nice and always helpful and polite. Clean and secure ..I'm very happy with this storage facility.
June 22, 2014
Google Public Storage Maria Garza
Great place! Very convienent and close to home.
May 7, 2014
Google Public Storage Cheryl
B J is the most sweetest person you'd ever want to meet and do business with...
May 3, 2014
Google Public Storage Lily Cabello
Great service clean and safe never had any problems thank you BJ
April 5, 2014
Google Public Storage Bradley Bonecutter
Great customer service, flexible staff. Willing to help you and work with you to fulfill your storage needs
March 10, 2014
Google Public Storage Naschke David
The process was made easy thanks to jessica and tamara, i went in for a small unit 5 minutes later it was done and i was on my way. thanks again!
February 20, 2014
Google Public Storage Brandi Barnard
BJ and Tamara are AWESOME. I have rented a storage unit here for over two years and ALWAYS receive top notch service/help. You won't regret your choice to rent a unit at this location.
February 19, 2014
Google Public Storage Susan Abbenante
Friendly and courteous service, can't ask for more than that. The place is clean and well-kept. I made my reservation and completed my paperwork online, so everything was ready when I arrived. Definitely would recommend this location. :)
January 4, 2014
Google Public Storage Christel Thompson
This is the first storage unit I looked at when I moved in town. The staff both times I have been by have been friendly and helpful. I feel the area is secure and organized. I got a great deal for my locker and think its good you have to have locker insurance to cover your property. I have not moved my property in yet but in a month I will follow up with a review.
November 12, 2013
Google Public Storage Gerald Sandoval
B.J. is the best.
November 6, 2013
Google Public Storage Angelique Porter
The lady was very nice and helpful.
October 22, 2013
Google Public Storage Deborah Fuselier
I have never met a business owner or manager with a more genial attitude toward customer service. I was amazed at the personal interest and eagerness to find for me just the right storage answer to fit my storage needs. Tamara is beyond compare! In this day and age of fast competition for the customers' dollar and terse, at best, customer service, she is a breath of fresh air.
July 30, 2013
Google Public Storage Murphy’s Law Jack Pads
Easy set up and very good customer service. The manager walks the grounds daily and called me when I didn't lock my storage correctly.