Public Storage Self-Storage Units at 6624 FM 78, San Antonio, TX

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x10'Online only price$ 46/moSmall 5'x10'- Outside unit
- Drive-up access
$ 46/mo $92Best Price Label -
12'x40'Online only price$ 109/moParking 12'x40'- Uncovered parking
$ 109/mo $218Best Price Label -
10'x10'Online only price$ 128/moMedium 10'x10'- Outside unit
- Drive-up access
$ 128/mo $171Best Price LabelHurry! -
10'x10'Online only price$ 142/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 142/mo $189Best Price Label -
10'x15'Online only price$ 169/moLarge 10'x15'- Outside unit
- Drive-up access
$ 169/mo $225Best Price Label -
10'x25'Online only price$ 201/moLarge 10'x25'- Outside unit
- Drive-up access
$ 201/mo $402Best Price Label
Nearby Self-Storage Locations
Self-Storage Near San Antonio
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Woodlake Storage Units On Farm to Market Road 78
Public Storage in Woodlake is the place to go to find affordable self storage in the northeast San Antonio area.
Located on the south side of FM 78 between Foster Road and Woodlake Parkway, this property features a great selection of indoor storage units and outdoor storage units, as well as the option of climate controlled storage units.
Surrounded by major freeways, including I-35, Loop 410, I-10 and Loop 1604, it's an easily accessible location from any direction in northeast Bexar County or the communities surrounding Randolph Air Force Base.
For weeknight practices and weekend games up at Converse City Park, use a 5x10 storage unit to hold onto all the necessary sports gear and athletic equipment, and swap it out season to season for an easy pick-up on the way to the park.
Doing a major kitchen renovation in a home in Kirby? Grab a 10x25 storage unit to easily store the refrigerator and dishwasher, as well as boxes of dishes and even the dining room table set.
This gated facility also offers a large number of rental parking spaces for vehicle storage, RV storage or boat storage. The storage area features keypad-code access.
A densely populated suburban area removed from the crowded streets of downtown San Antonio, Woodlake is a terrific community filled with a diverse population of both residents and businesses, alike.
When looking for cheap storage solutions, call on this Woodlake Public Storage to provide an easy answer.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 454)
Storage offices are ALWAYS LOCKED it doesn't matter what time I go,have to run around and look for one that open and eventually have to pay payment on line!!! Why hire managers??
I had the Best experience Cherise did the best job ever for me she made me feel like I was at home I recommended public storage on FM 78 you would love the service thank you service I'm at a new friend
Customer service was always a plus the attending lady at the front counter was always nice and pleasant, and answered all my questions very well with knowledge and concerns. I could not have asked for a better storage unit. Outstanding!!!
They went up on my rent but didn't go up on my wife's rent I don't get it I pay for both units
Amazing help and customer service from Chariesse. She's always so kind and patient. Great place!!!
Great service Danay was very helpful.
Very pleasant and professional experience with Cherisse!
Ma. Lucy has been very helpful. I forgot to lock my unit and she called within minutes to let me know. When I was unable to access my unit she was there to help me with that as well. Thank you so much ms. Lucy
Great place to store your stuff safely. The lady who’s always helped me, Chariesse, is super kind and helpful. She is always calm & patient with customers, even when they’re not happy about something. Can I stash my kids here?
Went to drop off items in my unit when we arrived the automatic gate was working fine, but as we got ready to exit the premisses my husband used his mobile app which allows us to open the gate without having to enter the numbers on the keypad but it wouldn't open the gate,so I got out of my car to put in the numbers and nothing a message came back saying see manager,to make a long story short the manager was rood,my husband asked if they were able to push the gate open and she said that they are not allowed to do so. Never the less she had to push it open and let us out ,we waited at least 45 minutes for her to let us out as we were exiting the premisses I kindly said thank you, and we got a YEAH, so I replied how ugly to reply with a YEAH I continued and told the other worker the samething and got a heavy breath like if I were the one who cause it to malfunction.
Love the app to open and close. The area.
I was just in the storage location this morning, and as I was driving away I was greeted by Ms.Melissa she asked if everything was going great at my storage, just great customer service from her always morning or evening!! Make her permanent at this location please ๐
Answered my storage questions, very nice and professional. I wish more places had representatives like Chariesse!
Charisse was helpful, fantastic and very professional. Best experience ever!
Charisse was Absolutely great! Professional and very attentive.
Customer service by Jen was great and she is very knowledgeable about Public Storage and all their products and services. Appreciate her help. Thanks Jen.
Jen at public storage is a life saver, saved me money plus the storage unit for the price is phenomenal. I am very satisfied here and the location is on point. Glad I chose public storage on 6624 FM 78.
Came in looking for a unit for my family and Jenn was so helpful and knowledgeable. She made the process a breeze. Definitely coming back to this location in the future!!!!!
Chariesse, has the best customer service skills ! She helped me with all my questions and high anxiety with moving and a baby ! I was able to get everything I needed . I highly recommend this place !
Jenn was very friendly and helpful, I look forward to renting with public storage
I recently inquired about storage units in San Antonio prior to my move this fall and was absolutely impressed with ms charriesse star as she was very eager to accommodate my needs and there wasn't anything she did without a smile and "we can do that " attitude! Thanks again charriesse ur name suits u as u r a super โญ
Chariesse has the property looking great and gives great customer service.
Chariesse was amazing! I came in needing immediate assistance due to an emergency move my family had to do to Texas from Washington. She was very helpful and kept a great energy while I was completely stressed out. Her assistance made this part of the transition much more calming. The property looks great and was very clean as well.
Charesse gave excellent customer service. She was so nice and very helpful.
The best service,the manager was very likable,he was a huge help in our move,I highly recommend him.
Weekend access to my storage?
I have several units at this facility and the property manager is unbelievably helpful!
Had a lot of problems here that were personal, Public Storage helped me out a lot.
Very helpful nice and clean upfront and friendly
Chariesse was very professional and even though that location didn't have what we needed she found us one that was close and had a great deal
Chariesse is a great new friendly face to the property and has kept everything looking good.
Chariesse was very professional and helpful.
Awesome customer service! Very helpful we had to move during the Snowpocalypse 2021. The property manager Gwen and the District Manager Mark were phenomenal!!! Update: These two are trash! Mark does not care about anything our units got broken into along with 13 other units and he couldn’t care less. He wouldn’t even replace the housing where the lock goes so that we can secure the rest of our property. Do not rent here, they will not protect your property. We were not notified after the facility was burglarized twice.
So clean quiet a couple kittens in the area but not bother me only thing I don't like is the out by 9pm think or copscalled and you can't badge out it locks u in lol
I was hesitant to trust public storage again. I had a conversion with a woman named Raven. She helped me understand when I would be able to lock on a storage unit in the future as well as give me prices and availability in the near future. I still am nervous with going back to public storage, tho I can say that the staff member was one of the nicest ladies I have talk to amongst other storage places I have called. Staff members like her are what you need in a company dealing with people. Good Job.
Joaquin was so kind, helpful and informative. He has everything ready for me when I arrived.. great service!!!!
Raven was an absolute delight to work with! She was very knowledgeable, friendly, she answered all my questions and had amazing customer service skills.
Unit was very clean and the facility was Secure, Raven working be inside was very helpful setting me up with rates and supplies I needed for the move
Been looking for storage and found this place with super helpful manager and nice clean units
Very helpful over the phone with pricing ,availability and size of units I believe the lady name was raven .
Virginia was very polite and helpful and if I had to refer a storage place to anyone I would recommend them to this location
Storage are clean, easy to access, friendly, knowledgeable staff.
I went with my daughter to rent a storage unit. It was quick and service was great.
Enjoy EVERY visit at this location! With my work being remote I have to use storage pretty often and I must say this location has been the most professional and CONSISTENT I’ve dealt with in a while. Gwen and her team have yet to disappoint and I always look forward to coming in and visiting with her!
Ms.Gwen was so wonderful, best receptionist ever. She helped me get my storage unit and showed me different tricks. She deserves a raise!
Ms Gwen is amazing and her customer service is impeccable!! I heard she is leaving, she will be greatly missed! She has one on the best customer service skills I’ve ever seen! Public Storage will truly be loosing an amazing family member! We love you Ms. Gwen! ๐ค
I have been here for several years. Property is always clean Gwen is a acess to your company Thanks again to Gwen she is always here for me
Great experience here with Gwen.she is very knowledgeable about th storage business
Gwen has always giving me the best service here, she is very respectful and very sweet
Joaquin, is awesome and pays close attention to detail. He presented with great customer service and explained everything to my understanding. Thank you
Ms. Gwen is very nice and helpful. She helped me every step of the way
Great property Gwen has been so helpful. Great asset your company
Got the space I have been waiting for Thanks Gwen your the best
The lady was so sweet and very helpful.
Staff are very friendly and accommodating
The customer service was fantastic and the monthly rates were affordable!
Mrs Gwen was extraordinary and I pray that you appreciate her as much as I do. Excellent job Mrs Gwen!!!! She is always looking out for her custmers
Joaquin was real good help me set up app will recommend this place
Joaquin (hope im spelling that correctly) helped me today. He was polite and knowledgeable! Thanks for assisting me today!
Front desk Glen was so helpful and did a wonderful job helping me find just what I needed.
Gwen was great. Understands about my storage needs.Grear property
Gwen has awesome sauce all over her Kind courteous and always here for me
Gwen really helped us on move in day.
Always friendly
Gwen is amazing I love the way she was so helpful.
MS. Gwen is the most loving welcoming person I've run across in a while .great service
Gwen is the best!!! She has always been delightful every time you get a chance to speak with her and she has always gone above and beyond to assist me. Highly recommend this Public Storage location. You will be well taken care of!!!
Gwen was extremely helpful & friendly. Awesome customer service! 5 stars!!!
Wow, beautiful storage facilities. It's 100°F and I could live in these storages.
Gwen is awesome and the property is clean along with the spaces we've seen
Gwen is awesome and has been a great help. Every time I have a question or help deciding on moving and storage solutions... she has great suggestions. You know when you have alot of things going on sometimes your mind is not clear and you need a fresh look at the situation before you make it more complicated.... for me Gwen has been that fresh look. I just want to thank her and PS for having a great employee for our community.
Great property Gwen was great
This storage facility is the best of all....for one the customer service is top knotch...the staff is awesome always go above and beyond to take care of customers....the facility is clean...this is 10 stars for me...
Gwen was auper great. Shehas so much patience and very good at what she does
Very kind and very helpful with my move in Thanks Gwen
Great property and just think Gwen is the greatest
Young man was very helpful. We wanted to look at 2 diffrent sizes. He was friendly and courteous
Gwen was really helpful, professional and kind. She was very knowledgeable with the information and material we purchased. Thanks again for the service you provided !!!
Gwen very nice .Very professional.
Gwen is superb. She has always gone above and beyond with her customer service. She's quick to respond to inquiries and fair / kind in how she enforces the rules. The property is always clean and has a safe feel to it. Often, I see her walking the property to ensure everything is orderly. This place was highly recommended to me and, because of how Gwen handled her property, I recommend it to all my residents at the apartment community I manage. Gwen is a great representative of Public Storage.
I guess I have to give themm five stars since I'm going to be spending $3,000 plus for having my stuff there for 18 months
How much is your 5×10 & 10×10 unitsZaza?
Very helpful staff
I have used this place since 2005. Every time we move this location has been helpful, courteous, and clean. We appreciate you!
Gwen has exceptional customer service.
Great property and Gwen was awesome!!!!!
Love being able to store my stuff and not have to hassle with socializing
Great property and Gwen was awsome, friendly and very helpful.
Gwen was awesome!!!
Gwen is a amazing woman and helped me with everything I needed... Thanks
Easy and convenient and contactless
Gwen was super helpful and has outstanding customer service! Highly recommend to speak with her about a unit!
I have had amazing customer service from. Ms. Gwen. Anytime I have had to be late she is understanding and takes care of me. I would totally refer her to anyone. Thank you Ms.Gwen Brandi Reeves
Gwen was super helpful and honest
Gwen is super great! Always helpful and pleasant!!
Great initial service
Love this place. They have been Soo good and the Manager is amazing.
U-haul public storage keeps the property tidy and offers many services. Personally, I was only there to help a friend pick up his property and take it home.
Gwen was awsome!!!!!
Very nice and affordable.
Gwen is a sweet person who goes out of her way to help you with whatever you need.
Great property rented here before and Gwen was ๐ great
It's nice and organized
Awesome places to be Mrs Gwen was a great lady to speak with really great help
Gwen was great!
GWEN IS AMAZING โค๏ธ beyond helpful and thankful for her making my process so much easier!
Gwen was great and very helpful with assisting me.
Gwen was excellent with all her services.
Gwen is awesome to work with!
Thanks Mrs. Gwen for your help today!! Your the best!!
It was soo easy doing the rental online and best prices in town! Totally recommend!
Looks good. LOVE MS. GWEN!!!
Gwen was very helpful and friendly on property, thank you
Gwen was super friendly and helpful, this has by far been the best Public Storage property we have rented out of
Gwen was absolutely amazing at showing me different storage units and giving me all the options i needed. Defiantly recommend! Great service!
Joaquin Torrez THE BEST!!! HE GOT ME IN AND OUT QUICKLY WAS VERY PROFESSIONAL KNOWLEDGE OF EVERYTHING! THANKS
Great property been here for several years and Gwen has always been extremely helpful kind and informative.
Gwen was awesome! She made me feel so comfortable. The process was easy and fast. ๐๐
Gwen is awsome..must see her for your much needed storage.
Great awesome Service Gwen is the best!!
Gwen was very helpful and personable when I came into Public Storage. She showed me my unit and gave me recommendations on what size I should get with the stuff I have. I would recommend this facility to others!
Gwen was very helpful & the online erental was very easy I got my rental really fast
Gwen was awesome and great service just a wonderful person very professional โค๏ธ
Gwen is awesome she very helpful I'm a returning customer and will.always use public storage
Gwen was awesome sauce ๐๐๐
Gwen was amazing and hilarious. She was very helpful in finding me the right unit. Definitely recommend this place.
Glen was great
Come see Gwen she's fantastic.๐
Thanks to Gwen who was friendly and worked with us on paperwork and questions. Cheapest option I could find for rv storage!
Have a great service and a friendly staff!! Thank you Gwen, you are awesome!! Thanks for all your help and patience
Went today to get a storage and had the best of the services with Gwen!! Thank you so much ma’am!!
Great property. Love Miss Gwen. She knows the business
I wrote to Public Storage to resolve a issue, Ms Gwen called me , let me know that she would reach out and resolve the issue one way or another . Ms Gwen called me to let me know problem solved the next day, there are no words for the dedication she has towards her customers. She is a very outstanding customer service representative for this company. Thank you public storage for having such a wonderful employee in your company.
Ms. Gwen is the Life line to Public Storage on FM78. She willing to go above and beyond to help her customers. She is the Rock Star of this location.
Mrs Gwen was very helpful and provided awesome customer service! Ask for her! 8 months later.. EVERYTHING IS GREAT IN THE STORAGE And LOOKS LIKE HOW WE LEFT IT THE FIRST DAY WE PUT IN THE STORAGE. I’m so happy I decided to use public storage and Mrs Gwen took great care of us with any questions we had. You will never go wrong here! Ask for her!! Definitely will be back if we need to use the storage again!
Costumer service was great
Hate these places that offer no restrooms or trash receptables
Ms. Gwen was wonderful helpful a lot .
Always handy
Ms. Gwen is an Angel. She polite and very helpful. I recommend anyone and everyone to come patronize this storage facility.
Gwen was very sweet and professional while helping me and my mom find a storage unit. She went above and beyond, we will keep our business here.
Gwen and Dezi was awesome!
Great service from the staff ty to Gwen for the help and information a definite recommendation to all who need storage units will be using this place in all our future needs ty again
Gwen & Dezi were awesome and very helpful… They we’re very knowledgeable and helpful with the process… Loved it
Dezi was so awesome and helpful and even stayed late to help me and I was very grateful!
Gwen was quick and friendly! Great experience and excellent service!
Great management
Gwen was very patient and informative. The property was clean and in order, Gwen was a big help!!! ๐๐๐๐๐
Gwen an awesome person,will refer anyone to her,only her
Love this Lady...Great Customer service
Gwen helped us and was so friendly and answered all our questions. She explained everything with us so there will be no surprises. I definitely recommend this location, clean, professional, friendly and offer a cart to ease the transportation of items.
Juanquin was great!
Awesome service and prompt response. The front desk clerk was extremely helpful and really fast and knowledgeable about her job.
My experience was awesome, Letty was very nice. Keep up thf good work
Letty was so nice and so friendly explained everything so well. I love the fact that I was able to get everything situated very quickly with no waiting and take care of my payment quickly. Love it here.
Gwen was so AWESOME today. Helped explain everything and was very patient. A++++
Gwen is awesome. I have rented 2 times with her and she has been very helpful and amazing.
I had to go and clean my unit today as it had gotten rather messy. The employee on duty today , Gwen, was very helpful and friendly. the grounds are always clean and well maintained. I don't mind paying a little more than other places , as i can always count on Public Storage to keep my property safe and to provide great service.
Gwen was amazing! She helped us and answered all questions we had! Very helpful. Make sure you ask for her!
We worked with miss Gwen and she was wonderful. Got us exactly what we needed!!!
Met with Gwen at this property she was very helpful and attentive to my needs showed me a couple of storages and I found the perfect size I needed. She a wonderful person and you can feel the confidence she has in her property I recommend this place 100%...
Very nice service lots information really helpful
Gwen was an AWESOME help!!! She was very thorough about everything from the tour to the paper work.
Great experience. Gwen is a great person. A++
Great property Gwen is there for me at any time
Great property.Gwen knows her storage thank you I recive very good service frms Gwen
Thank you very much Gwen, you are awesome!!
Ms Gwen is a great person when you need help she will help you any and every way she can Thanks alot
Close to home. Gwen was very helpful and made the tour of the property enjoyable!! Definitely recommend!
Property is very clean and Gwen is very professional, Everytime I come in ladys are very friendly
My storage was full of rats and I had the orange door insurance all my stuff is damaged and they said they only cover 250.00 for rodent damage don't use this facility
First of all, *clears throat* Gwen is the first nicest person that I’ve met since my husband and I moved down to Texas a few months ago. She went above and beyond for us without anyone asking her. She helped us get a storage that suited our needs in 35 degree weather. This location has thee best prices in SA. Would highly recommend to anyone looking. P.S I hope you (Gwen) enjoyed your cupcake
Mrs. Gwen was amazing and such a huge help!
So sweet and welcoming. Gwen is so helpful and took my worry’s away๐
Everything was awesome. Letty is amazing
Gwen was very informative and helpful.
I just moved from Milwaukee, so I needed a short term storage solution. I went online and found a storage solution that would be inexpensive for a month or two. The online price was to be discounted down from $25 a month to $1. When I arrived, the reservation included lock charge of over $61 was required including insurance. This is false advertising. Basically if you have homeowners insurance, renter's insurance and a lock that perfectly fits the storage garage, then the online price is correct. Instead of feeling like I was being charged justly, I felt taken advantage of. I will give the attendant in charge a 5/5 as she was very accommodating. But I don't see myself doing business with Public Storage again.
Gwen was very help and sweet. Made my experience extremely fast and hassle free.
New to the area and needed to put some things into storage but couldn’t decide where to go. Looked online and looked at the reviews for Public Storage and they were all great so I decided to give it a shot and I was very impressed with the service I received! Thank you Gwen
Prices have gone up many times since we started renting getting to be more expensive than most places I would shop around before settling here
Mrs. Gwen is awesome she is so sweet and i love her. Any storage info shes the go-to person
Awesome professional and convenient
I had i fast and easy set up with Mrs Gwen she was very helpful, respectful, and professional thank you public storage
Letti was very helpful. Explained things very thoughly.
Good storage facility, with fair pricing.
Great property!!!!!Gwen is agreat lady
Have had several units here very satisfied with public storage. Customer service is great!!!!!! As always Gwen is here to help
Excellent. On-line reservation was easy and Gwen was very helpful to show me the storage area and get everything set to go!
Letty and Gwen are super nice and accommodating. I got a great special rate on a spacious 12X30 that I park my vehicle in. Just make sure to bring your registration/title for vehicle storage.
Letty was very fast, nice and efficient. Thanks ma’am !
Letty was very helpful and patient while we were going over the unit and my lease. I would definitely recommend Public storage to my friends. The fall special was awesome too!
Gwen was wonderful and extremely helpful
Love working with Gwen, she makes transactions so easy and keeps the place well kept!!!!!
Gwen Was Great And Very Helpful. I recommend this this place and ask for Gwen.
Great customer service Love Gwen’s SMILE!!!!!!
GWEN IS AMAZING GREAT SERVICE CANT GO WRONG
I love this location mrs.gwen is very helpful this is my third time returning to this location and she assisted me very well .. I will always recommend public storage on fm78 and to speak with Gwen ! I got the $1 special yay!
Gwen is so great .Needed this storage and she was so helpful
Gwen Is the Greatest!!! Very accomodating , and very nice, she helped me get a storage in no time! Thank You Gwen!!!
Beautiful personality, love doing business with Gwen This is my second time to rent withpublic storage I an a very satisfied customer and Gwen is the best!!!!!!!
Excellent staff, great advice for storage and easily accessible.
As a returning customer I can say the top of the line service from Gwen and the facility is clean and well kept. Best prices as well don’t debate it !
Nice staff
Mrs Gwen was wonderful she listened to me and my problems she made me feel very welcomed and comfortable thanks Mrs Gwen go check out Public Storage on FM 78
Letty was very friendly and helpful. Fast and smooth transaction. Clean storage rooms.
Gwen was amazing!! The property looks great and I definitely feel safe with my belongings at this location !
Gwen was amazing..... If you need any help with storage shes the lady to go to... Amazing place
Great property. Gwen is the best.Very clean prop.
Ms. Gwen was very helpful.
Units were ok, they have a rat problem, even though they say they don't, I saw one crawling in the gap between the roof and walls(rafters). Rat droppings in and all over my friend's belongings in storage. If I was gonna store there: rat posion and traps is what you need.
Excellent Services
No room to move or breath in these places
Letty is very pleasant and professional. She knows her job well and is always there to help you. We highly recommend Public Storage because of her.. Jim and Leticia Williams
Letty Was Very Nice And Informative , She’s Great
Love this prop. Gwen has the best smile!!!!!
Mrs. Gwen is the best go check her out if you need storage.
I come in to make pmts and they always are so kind to me
I do recommend to use their units. They'll give you all details before you come and make sure you have everything you need. Definitely worth the price. The people working there are awesome, friendly and extremely helpful. Thank you Gwen for everything!! I truly appreciate it.
Gwen was absolutely AMAZING!! She was more then helpful and answered any and all the questions I had!! It’s so nice to see that you can still get exceptional customer service.. it’s few and far between these days
Great facilities and great service! I feel very confident that my possessions are safe here . The service here is very helpful and puts me at ease !
Fast, easy, great service
Inquiring about storage Gwen was wonderful
Gwen was a great help made it a fast easy process very clean and organized great place.
Gwen was great and helped us very much!!! I would really recommend this location!
I have been looking for a spot to park my car and have got high outrageous prices. This place was reasonable, gwen was nice, helpful and courteous. I will suggest the public storage to any one.
Super awesome staff. Accommodated our getting in after 5pm.
Gwen was very kind and helpful getting me into the correct size unit and accommodating my every need. Would recommend to use this location!
I just love this property. Gwen is very good at what ahe does for this company
The lady was very nice and thurough
Great property Gwen is absolutely the greatest at what she does . Would recommend this property. Very Clean.
Great place and very helpful and explanatory
Gwen
Ms. Gwen was great and very helpful. She is really great at her job.
Gwen is amazing and very understanding under any situation. She is the best
Gwen was helpful and super duper nice! Most affordable in the area.
Ms. Letty is so nice and warm. My mom was looking for a storage on a sunday. She made it simple and quick.
Gwen was so helpful when moving in here. Great property to use for your storage needs!!!
Thanks Gwen!!!!
Josie was ver nice
Gwen is amazing and friendly
I love this place. Management is great. Helped me with all my needs
Gwen is absolutely amazing! She has a very welcoming smile and voice ๐ Explained how storage worked in detail and answered any additional questions I had. Gwen was very patient and helpful while showing me the different sizes of units. Told her what i planned to store and helped me visualize everything in there. I got the perfect size for all my stuff. Thank you for making my first storage experience run smoothly. Thanks from, Biker :")
Very friendly and great customer service keep it up Gwen.
Gwen was very friendly and informative and even stayed late to help me rent a storage last minute
Gwen is amazing and super helpful!!! Thanks for the smile and help!!!
The manager made moving alot easier very appreciated
Great place to rent. Spacious driveways. Great customer service. Over all experience is a 10.
Management is fantastic. Super helpful. Gwen made sure i understood the agreement she took me to my unit and made sure i was happy before i left.
The cutomer service at this location will keep you coming back. Gwen & Letty are great. All aspects of the rental process was explained in great detail. I have had to call a few times and all inquiries were handled with the same attention to detail as if I were there in person.
thank you letty for helping and walking us through this process. Very straight forward ,happy go friendly environment. i was in and out! just the way i like! keep up the good work ๐
Customer service is awesome. Gwen that works in the office is the friendliest person I have ever met. ๐
The customer service is great and lots of space. And ill know it will be secured here .thank you
So I there were 2 roaches crawling in the storage unit. I absolutely hate roaches. Pest control is probably needed weekly considering the type of business it is..but the employee was nice.
Excellent customer service. Gwen was like our friend Gwen...awesome. Not to mention we did not have to go far to store our belongingsa
Ms. Gwen was very nice, the process was smooth and I was in and out quickly !!!
Awesome experience with Gwen, who runs the place. Secure and affordable! Had a lot of places to choose from but this was far and away the best.
Great Service! Gwen mad it quick & easy at a great price.
Gwen was very helpful!!
Gwen was awesome! Made it quick and simple. I highly recommend this location.
Gwen was a great help!!!
Gwen was very helpful and professional.
Great property Gwen vdry personal
Great place to store items, affordable prices, and excellent service. Staff is extremely pleasant. Climate controlled storage is the best. Thank you Public Storage.
Gwen was great, very helpful and a people's person. Very inviting personality. Best deal in San Antonio.
Great area. Great worker, helped with anything I had a question about. Very friendly
Gwen was super helpful and knowledgable. Easy peasy and reasonably priced
The lady that works the front desk is super sweet !!!!!!
Working with Gwen was fun and relatable! Very helpful and funny. Will use again if needed!
Gwen is very friendly but can't over the poor maintained facility and its not cheap.
Extremely friendly and easy experience.
Gwen was very helpful she made my day
This is a great property Gwen is so nice and always helpful. She has a great personality!!! The property is always clean and I feel safe storing here. I would recommend this facility to anyone.
Gwen was so amazing she did a magnificent job I highly recommend anyone to bring there belongings here. She will most definitely take good care of you ...
They have great rates.
Great service
Reserved online at a great price. Easy and friendly.
Gwen is and outstanding employee..She explained everything to me and I look forward to seeing her at this property ..
Excellent service by Gwen. Thanks for your help.
I have had no problems here what so ever. Everything is always working, place is very clean, and the lady that works there which is Ms Gwen is amazing. Very, very helpful and respectful. Great person.
Very friendly service!
Great property. And Gwen was great
Gwen was wonderful with making us feel happy about renting with public storage
Property was very clean Thanks to Gwen for showing me very good customer service
Gwen was so helpful and nice. The rates are unbeatable. The property is very well kept up and clean. Will recommend to everyone.
Property is great , Clean ! And Gwen is great
Gwen is amazing! Her dedication to the costumer is always top of the line. Very pleased with her service.
Ms. Gwen was very helpful and knowledgeable. It was an enjoyment to work with her. I would recommend this public storage to all my family and friends. Thank you again Ms. Gwen for your superior customer service...you are a great manager!!
Came to get a second storage facility and Gwen was so kind and helped me. Very courteous and would recommend others to come here.
Gwen and Susie do a great job and this a clean property. I would recommend this property to everyone
This is my favorite place. Mrs Gwen is my favorite manager. She's like a mother to me and I love her so much. Her professionalism is the best. Also get customer service. I feel at home every time I come and pay my bill.
Gwen was great
Super close and convenient! Clean property and Gwen is the sweetest and most helpful person ever! Made the whole check in process a complete breeze.
Love property. Been parking here for a long time. Gwen has been the greatest.
I love the service and they really work with u
Property is great and Gwen has great customer service skills! She answered all of my questions and helped me with everything I needed.
Gwen was super very happy with her service
Great property. Gwen is great very professional
Gwen was great in helping me with my move in process. She was very patient and answered all my questions. I've stored yrs ago with public storage in 2012 and my experience has always been great with them. Definitely recommend Public Storage!
Best service ever.Mrs Gwen is awesome she take good care of me.very professional and courteous..she is amazing..thanks public storage
Excellent service. Gwen is awesome. She went over and beyond explained everything thoroughly and provided exceptional customer service. Thank you Gwen.
Ms.Gwen was very awesome. Customer service rated as Excellent very nice on showing the unit. Explained everything well and detailed. The property is very well maintained. If I ever need storage I will return to this one particular store because of Ms. Gwen customer service ..
reserving the storage was easy and the attendant/rep was nice, courteous, and professional. She made the experience even better. For a first timer, everything went smoothly.
How wonderful and amazing helper she is made everything easy and fast to get us a storage thank you gwen!
Close to home.Great lady(gwen) helped us with everyrhing.
Nice friendly people. Thx Gwen
Love the manager
Very helpful lady ๐
The service is excellent, facility is clean & the process is easy. I also had to upgrade at the last minute & they were flexible with changes. Gwen is personable & informative. Feels like I'm leaving my stuff with family.
Great service but most of all great people. Top notch!!!!!!
Very friendly and helpful. Thanks Ms Gwen. You were great!!! :)
Fast easy process thank you Lory
Lory was awesome, Very nice and very professional ๐๐
Lory was very helpful. She had a upbeat, positive attitude and made my day even better. I totally recommend her and this public storage location.
Gwen is the property manager and lives on-site. She is friendly and very helpful. When I'm running behind on payments, Gwen and her staff call to remind me of my current account status and how and when certain events will affect me. This is a great site to store your stuff!
Love Gwen she was very helpful , wonderful customer service she answered all of our questions.
Very nice friendly and welcoming staff love this place
My family and I went the other day we thought we were not going to make it they were about to close and Gwen she was so nice to wait for us to get there she was very helpful and friendly we had a very good experience.
Gwen is friendly and helpful
Gwen was very helpful and informative during our tour and made the difference in us picking Public Storage!!!
Lory was great she gave excellent customer service explained everything to my understanding happy customer also up sold so definitely great at what she does
VERY nice & caring PERSON was very helpful & polite took her time with me. Thank you very much will gladly do business again, God bless you.
Very friendly
Great customer service
Lory and Gwen are fantastic!! Great customer service!!! Love these ladies
Gwen is great. She tried to sell me everything in store
Lory was great, she help me get exactly what i needed and was very friendly. Great customer service.
Lory did an awesome job informing me about the various storage unit sizes and options. She helped this part of my long move very easy and smooth. I definitely recommend this location. Thank you Lory and Public Storage.
Great customer service. I enjoyed them very much
This property is Great ...Gwen is wonderful always a big help and this place is the cleanest property with the best customer care & service in town...
Gwen is the greatest.Property is very clean. When i come in she always has a smile on her face. Great doig business here
Great service !!! Very well informed Great price and location ๐๐พ
Very helpful, smart friendly service, very satisfied
Laurie was awsome very helpful and kind
Ms. Gwen was a lovely manager and I appreciated the help and the service she provided to me!
This place has great customer service. I dealt with gwen. She was really pleasant, very helpful.
KRYSTAL had awesome customer service & was very helpful.
Its been awesome there
Rachael gave great service.
Great property.. Gwen was wonderful.
This place is the best. The storage is secure behind a password fence. Very clean. The storage unit I received is very large (12x35 I think) and has two locks on the front of the unit. 24/7 access through keypad. The lanes are very VERY wide and easy to navigate your RV. Mine, as you can see, is a small camper. The prices are the best I have found in San Antonio. Staff very friendly and gave out great information.
Good choice so far! Great prices & Gwen provided great customer service!
Great service. The manager was very customer oriented and professional. Good price and nice facility. I will definitely recommend Public Storage to others.
Rachel was awesome in helping for my first rental!
Great price great service thanks so much Gwen
Gwen was very helpful!
Gwen was a awesome lady
Was a great place to find a storage I highly recommend if you miss this place you'll miss a gem
Great Property & Excellence service from the young lady
Great property. Love Gwen.Very professional
Gwen was very hepful and a delight to talk to.
Norma was very helpful to me.. Thanks Norma
Norma was great! She provided me with excellent customer service
Customer service was great Gwen was very help and courtesy thank you for all your help...
Excellent service thanks to Gwen
I loved this place because Gwen works there !
Thank you norma for all you're help
Jimmy was a great help ! great customer service thank you sooooo much
Fast and easy to finish process of getting storage Rachel was quite helpful and explained all my options and answered all my questions that I had
Norma was great help today. Great service and very nice people.
Norma was very help great customer service
Rachel did an excellent job it was in and out
Friendly,helpful surves
I've used them for almost two years and they've been very helpful. Even when I was in Korea, they help me secure items inside my storage and give me updates. Great customer service without an attitude is a plus. They even suggested other public storage locations near my next assignment.
jaqui knows her job very nice hard worker would refer others to her location great service awsome person
I've enjoyed my stay at this location. The manager, Jaqui, is wonderful and extremely helpful
I have been a customer with this Public Storage on and off for many years. They have always been VERY helpful in my needs. Jaqui always goes out of her way to accommodate me and explain my options and costs.
I went to this location to get a parking spot for my camper and Jaqui was very helpful she got me the best deal and made me feel like my property was safe. Couldn't ask for better service.
Great experience with Jaqui, she has been a life saver.
It's good a place to go to and Gina Is really funny
I had a good time , Gina & Jaqui are very funny and sweet
Gina was very helpful and alot of fun to talk to.
Jaqui at the location off 78 is the most professional employee that i have been encountered with. She has also been so helpful and assuring in my journey to a new life as i needed temporary space for my most precious and adoring property. However, a mold problem has occurred in my unit. And she has assisted me with contacting the insurance company to take care of the damages.
Overall it was an great, easy process and Ms. Gina was the beat help and a joy to be around.
Jacqui was very kind and courteous.She was really helped me with my issues. I would definitely recommend.
Jaqui was very helpful and gave quality service.
Very helpful and nice.
MAN OH MAN!!!!!!! JAQUI IS GOOD AT WHAT SHE DOES Y'ALL!!!!! YOU NEED A UNIT BIG OR SMALL WITH A GOOD RATE COME ON DOWN TO PUBLIC STORAGE AND YOU WONT REGRET IT! THEM WOMEN ARE VERY SWEET AND GOOD TO THEIR CUSTOMERS, GREAT SERVICE AS WELL KEEP UP THE GOOD WORK JAQUI ๐๐๐
Top notch service excellent & friendly Great price deal! All done by GINA!!!! Glad I save $$$$$$
Excellent, professional and fast service. Thanks Jaqui. She made me feel real comfortable. Good job!!!!!!
Individual helping me was very knowledgeable.
Great Professionalism, and easy access to storage!
Great coustmer service by gina jackie r awesome ladys
Amazing customer service Gina was very helpful and friendly even with multiple customers awaiting her services and storage property was very clean !
Jaqui was very friendly and helpful. Her property is clean and I feel good about storing my travel trailer here. I will definitely tell my friends what a great place. Andrew Terry
Jaqui was a great help I was going to get a smaller unit but I didn't want the one I seen so Jaqui helped me with the perfect one for me n I love it and can afford it....thanks Jaqui
Jaqui was a very nice person and i will recommend other to come see her.
Omg words explain how great of an employee Jaqui is. She helped me with my move and explain everything in detail. She is so polite, respectful, honest, cheerful, responsible, organized , CLEAN and has her ducks in a row!!!!! I want to stress how clean her property is I mean wow I actually walked barefoot and didn't get dirt or rocks stuck to my feet, I was absolutely amazed. Jaqui gives off a great energy and no matter what I promise you will leave happy. I love public storage on FM 78, and will recommend anyone and I will definitly RETURN!!!๐๐๐๐๐๐๐๐๐๐ thanks Jaqui you deserve a RAISE!!!!
Jaqui was the best she helps me every time I need a storage unit I returned cause of her
Jesse was very nice and helpful. Thanks jesse
Be careful to read the fine print. Rates can be raised significantly on existing customers. Grandfathering is not one of their practices. If you rent a space with your budget it mind, you could find yourself at a loss. Other than that the spaces are nice and clean.
Without a doubt the best customer service I've had at any storage facility I have used in the past 20 years. Jaqui is a tremendous asset to the company, she goes the extra mile to ensure customers are satisfied! I'm glad I chose this location over the others I researched. I will be recommending this storage facility to my co-workers and friends. If I were Public Storage, I would be thinking about giving Jaqui a raise (or bonus) for representing them so well and for such great customer service.
She really helped a lot. Thanks Gina.
Gina and Jackie were professional and courteous and very friendly. They provided me excellent information. Thank you
Jaqui was very nice and courteous. I would definitely recommend coming to this location. Jaqui is the best. She is a valuable asset to the company.
Lovely staff, very clean and friendly environment. Would recommend to any friends and family.
Jaqui and Kelly were very helpful and courteous. .great customer service. .
Store your stuff here..SERIOUSLY!! If not for Public Storage's competitive rates and specials, but for the amazing staff. Jaqui & Kelly are the best!! Phenomenal customer service hands down. I definitely recommend them. After a year and a half of doing business, we were both were sad when the time came to move out. :(
Very helpful and professional. The place is kept very nice and clean.
The staff at this location have been very helpful in every area of need. I highly recommend this location for storage needs.
Freindly helpful and informative,helped me with a smile and we very courteous and willing to help
Very friendly staff have gone out thier way to help you
Excellent service
Jaqui and Kelly were awesome , they were able to meet all my needs as far as a storage unit is concerned and keep the cost down . I would definently recomend them to future people .
The process of getting the unit was great. Jaqui showed me a couple of units, so that I can get a better understanding of what would work for me. My contract was explained to me and the entire process was easy. The site is super clean and the prices are reasonable.
Excellent service ! employee Jackie is super friendly,and super nice! she does her job well,and i would definitely recommend this place to everyone!
Friendly no hassle and quick
This storage facility is great. It’s clean, safe and secure. I recommend this storage facility to everyone. Also, the manager (Jaqui) is very helpful and knows her stuff.
THIS LOCATION IS THE BEST LOCATION EVER. THE PERSON AT THE DOOR WAS MORE THAN HELPFUL FOR ME AND MY SPOUSE AS WE PREPARED FOR THE MOVE. KELLY YOU ARE AWESOME AND KNOWS HOW TO SAVE YOU MONEY WHEN YOU ARE INDECISIVE.
Jaqui is awsome! She is sooo knowlegable about what she does once you meet her you`ll understand.she knows what it means( customer service) w\a smile. Clean facility well maintained professional with jaqui...=-O
Better than all the rest. What a wonderful staff that dose such a marvelous job of taking care of customers and maintianing the property. Ms. Jaqui, has such a sweet nature allways willing to go above and beyond and help out, when she not to busy holding a broom or mop. And here I was thinking my OCD was bas bad. These girls are allways running around cleaning. Awesome, I know I don't want any "little friends" visiting. Just the other day I needed help moving a huge TV I had in storage Kelly, personally came and helped me carry it out, which is awesome because of my back problems. What elese can I say, But wonderful and courteous and very well maintained. Kudos to there team for putting together such a wonderful product. Thanks Again -- Customer for Life
Jaqui was extremely helpful and a absolute pleasure to deal with. She made my experience one of the best ever. The storage units are some of the best and the most clean I've ever seen. Highly recommended. Great service and a totally positive and friendly environment.