Save Impression

Address

4714 Vance Jackson Rd
San Antonio, TX 78230

Phone

210-674-9723

210-674-9723

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

Phone

210-674-9723

210-674-9723

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 82/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 82/mo $102
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 105/mo
    Online only price
    $1 first month rent
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 105/mo $131
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    10'x10'
    Online only price
    $ 123/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 123/mo $153
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 148/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 148/mo $185
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 155/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 155/mo $194
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 184/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 184/mo $230
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 188/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 188/mo $235
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 251/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 251/mo $314
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 297/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 297/mo $372
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 358/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 358/mo $448
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

San Antonio Climate Controlled Storage Near I-410 and Castle Hills

Storage units in San Antonio are located between Jackson Keller Road and Marlborough Drive just outside of Northwest Loop 410, and not far from the I-10/I-410 interchange. Indoor storage units, climate controlled storage units and select outdoor units with drive-up access are on-site in a wide range of sizes. Self storage here is close to San Antonio International Airport and serves Vance Jackson, Castle Hills and surrounding communities.

Small San Antonio Storage Units

Frequent flyers out of San Antonio International Airport can stow travel items in an affordable 5x5 storage unit close to the runways. Golf storage is another popular option for these handy storage rentals about the size of a large closet.
 
Castle Hills Elementary School families and neighbors looking to declutter can store all-ages recreational gear in a 5x10 storage unit for fun outdoors. Behind the bike storage, athletic equipment, fishing tackle, horse tack, and picnic supplies you can pack in rarely used items like holiday decorations and off-season clothes.

Medium San Antonio Storage Units

Sharing a place at Lantana Apartments, the Keller Apartments or another place nearby? Store duplicate furniture in a 10x10 storage unit. Three rooms worth of couches, entertainment centers, coffee tables and dining sets can be packed away with boxes and extra kitchen equipment until you need them again. Small businesses along Vance Jackson Road running out of room can clear out workspace or tidy customer-service areas with one of these versatile storage rentals.

Large San Antonio Storage Units

An outdoor 10x15 storage unit is ideal for long kayaks, canoes, or other large items. Drive-up access makes loading and unloading so much easier for frequent paddles along the San Antonio River. These hefty storage rentals can hold four rooms of belongings if you are changing apartments or undertaking a small remodeling project.
Homeowners throughout Vance Jackson and Castle Hills planning a renovation can store five rooms of furnishings in a 10x20 storage unit. If you are just moving to San Antonio or are between residences, store the contents of a three-bedroom house in one of these large storage rentals while you look for your new home.
 
For larger projects or when moving from a much bigger house, a 10x30 storage unit should do the trick. About the size of a two-car garage, these extra-large storage rentals can accommodate more than seven rooms of furnishings.
 
San Antonio Public Storage has cheap indoor and outdoor storage solutions to meet your residential and commercial needs.
If you still haven't found the self storage you are looking for, we have plenty more storage units nearby on Blanco Road and Fredericksburg Road.
 
At this San Antonio Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage unit
  • 10x20 storage units
  • 10x25 storage units
  • 10x30 storage units
  • Indoor storage
  • Climate controlled storage
  • Outdoor storage
  • Drive-up access
  • Electronic keypad entry
  • Online payments

    Directions

    Directions from the North: Take I‑10 south to I‑410 east and then exit at Vance Jackson Road. Head north and just past Jackson Keller Road you will arrive at Public Storage.
    Directions from the South: From I‑410 east exit at Vance Jackson Road and head north. Just past Jackson Keller Road arrive at Public Storage.
    Directions from the East: From I‑35 take I‑410 west, then exit at Vance Jackson Road and head north. Just past Jackson Keller Road you will arrive at Public Storage.
    Directions from the West: From TX‑16/ Bandera Road take I‑410 east, then exit at Vance Jackson Road and head north. Just past Jackson Keller Road you will arrive at Public Storage.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 137)

September 20, 2023
Google Public Storage Elaine Garza
Kyle was great chris was awesome too they helped make the moving process easy !!! 10/10
September 19, 2023
Google Public Storage Mari
August 24, 2023
Google Public Storage Lucy Rosales
Great experience, Christine is the best she offers solutions and has great customer service. She takes the time to listen and she actually cares if my problem is solved. I have used other locations an this by far is the best one.
July 27, 2023
Google Public Storage Carla Duke
Curtis was awesome. He was very helpful and understanding. Thank you for such awesome customer service.
July 23, 2023
Google Public Storage Lex Cook
Amazing customer service. Front desk helped me out so much. Highly recommend
July 18, 2023
Google Public Storage Deandre Bradshaw
July 12, 2023
Google Public Storage Jose De La Rosa
This location is very clean the office manager Christine was awesome she showed us multiple units and gave us options. I would definitely recommend this location to anyone looking for a storage rental.
June 29, 2023
Google Public Storage Kenneth Waller
Christine is always helpful and very courteous during each visit. Great asset!
May 9, 2023
Google Public Storage Alejandro Vega
This place is so clean had to leave another Public Storage this one is clean and secure Christine is awesome.
May 8, 2023
Google Public Storage Jorge Rodriguez
The best place treated like family
May 7, 2023
Google Public Storage Chris
May 5, 2023
Google Public Storage La La
Jenn, at the Vance Jackson location Friday afternoon, provided the best customer experience anyone could ask for. She was incredibly organized and effortlessly efficent! Jenn provided me with options to resolve an issue. In addition, Jenn was very pleasant and didn't rush me even though it was near closing time. I hope Public Storage realizes what an asset they have in Jenn and perhaps consider her for a promotion or to train others.
April 3, 2023
Google Public Storage Michelle Cooks
Christina and the whole staff are very polite and professional. Always helpful as well.
March 30, 2023
Google Public Storage Gloria mendez
Do not store your things at this facility. My storage unit was broken into, and alot of my stuff was stolen. I learned when I called the police that several units had been broken into. Mine wasn't the only one. This is not a safe facility.
March 30, 2023
Google Public Storage Yayo Blue
I was moving in some items to my storage unit today, and Christine and the two gentlemen in the office were very nice and helped me find a cart to load my things on. Excellent service!
March 8, 2023
Google Public Storage Grace Carrillo
Cristi was very helpful and polite and very informative
February 23, 2023
Google Public Storage JoAna G (Jqjq)
Christine the store manager was awesome very helpful and great customer service.
February 23, 2023
Google Public Storage John Guerrero
Went into the office to ask questions about the property and the units and the ladies there where very informative and helpful and the property was very well kept would 100% recommend
February 7, 2023
Google Public Storage M Duncan
Have been here over 2 yrs & I've always had excellent service. Very thankful to Office Manager Chris today who was absolutely awesome!👍
February 1, 2023
Google Public Storage Marcelino Molina
Excellent place
January 30, 2023
Google Public Storage Jazmine Segura
Kendra was knowledgeable and very helpful!
January 26, 2023
Google Public Storage Ashley T.
Pricey but facilities are nice and secure.
December 21, 2022
Google Public Storage Ejay Barnes
I have nver been to a public storage and had such great assistance and help with the storage Christine is a wonderful asset to this company.
December 15, 2022
Google Public Storage Martelle Green
Miss Christine has been beyond helpful. She has been understanding of situations. And has been the sweet Angel on Gods Green earth!! Thank you!!
December 7, 2022
Google Public Storage tt star
Christine was extremely helpful in resolving a discrepancy I had with my bill. She was knowledgeable and able to answer all the questions I had when no one else could. Very pleasant person to deal with.
November 22, 2022
Google Public Storage Christina Baldwin
Christine was awesome and made process so easy!
November 22, 2022
Google Public Storage jillian mejia
Christine is awesome great customer service most highly recommended
November 18, 2022
Google Public Storage Lisette Martinez
The property was clean & safe. Chris was very friendly & helpful!!
November 18, 2022
Google Public Storage Tony Martinez
Kriss was very good with my family and me My wife noticed that she has everything there we need for packingand that it was Very clean That is why we chose that area
November 18, 2022
Google Public Storage L Co
Very nice and friendly staff.. Christine is the one to see. She is so great. She made sure I got the proper storage room for mt furniture. Thanks again Christine... Felisha
November 17, 2022
Google Public Storage Aaron Smith
November 1, 2022
Google Public Storage Roland Aguirre
Always clean and safe
October 15, 2022
Google Public Storage R Moreno
I was looking for a location to store my stuff and found this facility very clean and kept well. Chris the girl at the desk was very informative and provided good customer services.. very positive.. felt good to receive this type of service.
October 15, 2022
Google Public Storage GodlySensei21
When in today to rent a unit. Chris was very helpful. And the place was very clean and well taken care of.
October 14, 2022
Google Public Storage Jasmine Pedro
I love this place the front staff Christine is amazing.
October 12, 2022
Google Public Storage Cassandra Chapa Fields
Christine at the Vance Jackson location was so helpful! She answered ALL of my questions and was super flexible with various payment and unit options. I appreciate you!
September 21, 2022
Google Public Storage Joseph Miles
My name is Joseph Miles a tenant at Public Storage on Vance Jackson. I been here for 4 months and Christine has been very helpful. She is heaven sent an angel. Always helpful and on time for solving problems. She hears out the situation and gives great advice and a wonderful vibe to be around. The voice and spirit God has blessed her with I am grateful to have to rent from public storage
September 7, 2022
Google Public Storage Destiny Alvarez
Christine was very helpful with the new leasing of my storage thnx so much
September 6, 2022
Google Public Storage Renee Rangel
Best storage place I’ve been to so far! John is incredibly professional and courteous and made sure I was taken care of. He went above and beyond for me and I’ll keep my business here just because of him. The only thing that was a little discomforting was that the facility was hot. During this time of year walking in should be cooler than outside. My only downside about the facility was that. Other than that John is super great!
September 3, 2022
Google Public Storage Elizabeth Torres
New customer very nice manager professional and polite. Helped me with directions to the place. Clean place.
August 20, 2022
Google Public Storage C Herrera
They tell you if you bring your lock the refund you the money back for the lock they offer but if you bring the big circular lock they say no they want the small cylinder lock and you bring the cylinder they want the other one so what's the point of offering to refund back money if you won't have the right lock
July 14, 2022
Google Public Storage Gianna Esparza
Christine was extremely helpful, I had a lot of questions the online experience didn’t clarify so we went in person and Christine made the whole process much more understandable.
July 9, 2022
Google Public Storage Lora Cantu
Love Public Storage. Excellent customer service. Christine is Awesome!
June 18, 2022
Google Public Storage Rosalinda Lapp
👍
June 4, 2022
Google Public Storage Destiny Vega
The lady In front was very helpful , nice & got everything done quickly . Storage units are also well taken care of (: !
June 2, 2022
Google Public Storage Hectorskater Jdm
May 27, 2022
Google Public Storage jesse quiroga
Great experience, clean building and secure location. Christine was a great help.
May 23, 2022
Google Public Storage chris Reyna
Wanna say thank you to John for providing us with great service and plenty of help with our storage auction unit. He went above and beyond to help us. Great employee thank you.
May 21, 2022
Google Public Storage Alexis Hinojosa
April 24, 2022
Google Public Storage Sylvia Rosales
Break in monthly as we were told by the Manager. But never warned the day of Rental. They broke into my storage a month ago and several others. I filed a police report and Claim. I honestly think the Manager has something to do with it because it’s an on going thing. I wouldn’t suggest anyone to rent here. Cameras facing only entrances and not storages.
April 16, 2022
Google Public Storage Kenneth kar
Hey just to let you guys know the storage is really nice and there currently maintaining the outside inside and the staff is very helpful and onsite . I vote 5 STARS ,. 👍. Thank public storage .
April 3, 2022
Google Public Storage Ekaterina Castellanos
Amazing customer service! Kris and John have made everything so easy and fast. Definitely recommend to anyone!
April 1, 2022
Google Public Storage Christopher alvarado
Highly recommend this location for your storage needs. I've trusted this location with our family's valuables for the last 3 years and would continue to use if I wasn't moving. The units, building, and restrooms are always clean and the staff,Chris and John, are super helpful and always have a smile. Thank you from our family!
March 18, 2022
Google Public Storage Olga Blackburn
Welcoming and friendly associates Very clean! Love it so far
March 5, 2022
Google Public Storage Heather Marie
What started out as a bumpy, online experience, turned out to be EXCELLENT customer service! Thank you Christine, for your professionalism and help with my unit! I truly appreciate you and you have helped make my 2200 mile move to my new “home” a good one!
February 24, 2022
Google Public Storage Darlene Hajek
Great storage place
February 13, 2022
Google Public Storage Samuel Geiger
This property and property manager are horrible. The gate is consistently left wide open. And pir storage among many others was broken into and robbed. and the Company isn't doing anything about it not even helping us with rent payments that we already struggle on. Do not do business with this facility or any public storage. I have video proof of the gate being left open after business hours.
February 5, 2022
Google Public Storage Veronica Valdez
Public storage is a great place . With very friendly employees, like Christine and Great customer service. This auction buyer will definitely be glad to purchase from this location in the future. Thank you
January 31, 2022
Google Public Storage Valeria Villar
From the first moment we stepped into this facility, it was very welcoming. My son had originally rented a unit for us during our moving process, which had been very hectic. He had no problems with the service here, received great customer service in fact. When my husband and I came in to downsize to a smaller unit and take it over, Christine, the manager was very professional and courteous. We totally appreciate everything that she helped us with the transitioning of the units. She is the epitome of customer service. I would definitely rent here again in the near future. Thank you Christine and John for running a very welcoming and very well oiled property.
January 27, 2022
Google Public Storage Manny Solis
My name is manny and the service that I received from the general manager christina was top notch. She was extremely helpful and super friendly, she answered all my questions thoroughly and portrayed excellent customer service.
January 23, 2022
Google Public Storage MELISSA ANCIRA
Super clean place, friendly staff and great prices.
January 22, 2022
Google Public Storage Jason Shader
Only one gate works and no carts or dolleys to help bring stuff in
December 31, 2021
Google Public Storage E Lozano
Management are rude and dont know what they are doing. They even go so far as telling lies about policies and storage laws. Security is a joke and they offer now carts to help move your property.
December 26, 2021
Google Public Storage Valerie Renae
Christine is so awesome!!!
December 22, 2021
Google Public Storage Joseph Ricketts
Kat was super helpful, and killed it. Definitely coming back
November 30, 2021
Google Public Storage Jaime Trevino
The facility is great. But couple nights ago I GOT STUCK IN THE ELEVATOR!!! OF COURSE AT NIGHT WHILE I'M BY MYSELF AND I LEFT MY PHONE ON TRUCK!!!! I THOUGHT I WAS GONNA HAVE A PANIC ATTACK. AND WHEN I PRESSED THE PHONE THING IN ELEVATOR, THE OPERATOR WAS NO HELP. SHE WAS BEING LAZY ABOUT THE WHOLE THING. SHE PASSED ME OFF
November 24, 2021
Google Public Storage Rebecca Edgin Harrington
Had great customer service from Chris planning our storage needs during our remodel. Nice service during stressful time!
November 4, 2021
Google Public Storage Stephen Hardy
Christine & Liz are Fantastic Ladies - Exemplary Service, Above & Beyond...
October 21, 2021
Google Public Storage Debbie Topeze
My clothes were stolen and the staff knew of prior break in but neglected to tell us. They could have cared less. Not sure if its an inside job or other renters. Could be a combination of both. 4614 Vance Jackson rd in San Antonio Texas is the address for that location. If I could give 0 stars then I would. Do not rent here PERIOD.
October 9, 2021
Google Public Storage Weeberman Online
Christine was absolutely terrific. I had called earlier stating that I might not make it before the office closed and did not know about gate access procedure. Christine assured me that she would stay a little bit after to ensure I was able to enter and use the unit. After The gate access code I was emailed did not work Christine happened to check the front desk and helped me enter my unit. Christine went above and beyond. Thank you Christine Edit: A visit I had on 10/9 I encountered an issue with the light inside the unit I am renting. Liz was accommodating and proactive and helped me request a work order to secure lighting. Liz even brought an extra lightbulb hoping to solve the issue but unfortunately it requires a maintenance fix. Liz was friendly and helpful.
October 6, 2021
Google Public Storage Rickey Richardson
They are quickly raising rent fees.!!
October 3, 2021
Google Public Storage Rafael T
Public Storage @ 4717 Vance Jackson is a wonderful place to rent storage units. The staff & management are friendly & helpful. I felt my belongings were secure in their indoor climate controlled 10×10 unit. They also have access control to the property & into the indoor units. Their cylinder locks are great! They allow flatbed carts to be borrowed to help move in/out our boxes/furniture on the property. Also, be on the lookout for any special promotions they have for the 1st month for a great price! Hands down the best storage experience I've ever had. Ask for Christine! 5 stars!
September 27, 2021
Google Public Storage cj scuttles
September 26, 2021
Google Public Storage Jaime Ochoa
Made a reservation online and completed the process onsite with Christine. She provided quick and excellent service. The building is well maintained and very clean. Definitely worth every penny. Thank you Christine!!!!!
September 1, 2021
Google Public Storage Jose Nieves
Public storage is a great place to keep all you're goods in a safe place. With very friendly employees, like christine, that are always there for help!
August 30, 2021
Google Public Storage Aaliyah Divergent Ink Studio
OMG, what is wrong with you people. My bill went from $45 a month to now Oct 1 $142????? Outrageous I'm moving and never again
August 25, 2021
Google Public Storage Sandy Jimenez
August 12, 2021
Google Public Storage Joshua stoutamire
July 24, 2021
Google Public Storage Jo D Avina
This place is horrible. Broken gate. The door to enter climate controlled units had been broken for close to a year. Instead of fixing it, they put a sign that tells you how to get it open. Now the handle is broken. A wheel keeps falling off of one of the carts. There aren’t enough carts so there is never an available one. It is ALWAYS hot inside. I’ll get there right when it opens and it is 85 degrees inside. One of the elevators is rickety and probably unsafe. The app claims you can open the gate with your phone but they don’t have that set up.
July 6, 2021
Google Public Storage Deborah Hernandez
Manager is awesome. Employees cud be a lil more friendly.... but all things aside is always great experience
July 3, 2021
Google Public Storage Margaret Tipps
Kelly was very helpful and nice! Clean storage. Easy access.
July 2, 2021
Google Public Storage Lauren Drenckhahn
Amanda was a huge help! Clean and well kept location!
July 2, 2021
Google Public Storage cynthia devich
June 22, 2021
Google Public Storage Monica Joukeh
I had an issue and Michelle , at the Vance Jackson location, was kind and helpful. And case you need anything, she is the best!!!!!!
June 3, 2021
Google Public Storage James Cox
Super good storage abilities for public cosumption of storing.
May 29, 2021
Google Public Storage Strawberry Lozano
Love that this place had air conditioning and the staff were amazing and super friendly I would definitely use place again
May 23, 2021
Google Public Storage Benjamin Rodriguez
I was on property yesterday helping some friends move out of their unit and I had my 4 year old daughter with me. I had to take her to the restroom quite a few times and the lady in the office had no problem opening the restrooms for us. Very clean for a men’s restroom, btw!
May 22, 2021
Google Public Storage Anton Medellin
This rainy March day wasn’t enough to deter my family and I from making an appointment to see a storage unit at Public Storage! We were greeted by Amanda, who made it special by closing up shop to tour us around! We were shown several units of various sizes and informed of any deals that were available with them. Amanda was well informed of the site and procedures and helped us choose one that was perfect for us! There are restrooms, it’s wheelchair accessible, climate controlled and there’s even a couple dollies available for personal use. At the end of the day, it’s a clean facility and would recommend their services. I’ll make sure to change this to a 4 star review after a couple months in.👍
May 11, 2021
Google Public Storage Adriana Valverde
Good so far
May 6, 2021
Google Public Storage Heather Cupps
Great service and storage climate controlled Mrs.Cindy is lovely God bless you all at Public Storage I would definitely use you again God bless you all out there and here.
May 4, 2021
Google Public Storage Lizz Mulkey
April 20, 2021
Google Public Storage charlotte valdez
Thanks Ms Cindy for accommodating us with the public facilities today and letting us know that you sanitize after each use. The restroom was very clean. I appreciate you much for staying on top of these things.
April 9, 2021
Google Public Storage Cathy Nichols
Staff is GREAT: friendly, helpful, professional. I'd like to add specific kudos for Cindy. Facility is clean, well-lit, truly climate-controlled, & music is a plus. I have rarely been there & found all the dollies in use, another plus. Location is easy to access. The only improvement I would suggest is in regard to the website, (which is not controlled by individual facility,): It's not always easy to navigate & does not always provide pertinent information in a clear & concise manner.
March 27, 2021
Google Public Storage Judith Pride
Beautiful new facility with security cameras, climate control, all inherited from "The Keep" in a recent buyout. The Keep offered incentives and free gifts not offered by Public Storage after change in ownership. Prices increased. Service was still very good. Unfortunately I was injured, lost my job, was hospitalized, couldn't pay storage fees... and Public Storage chose to auction off all my belongings rather than wait any longer for payment, and this was legal. My husband's ashes were there. They asked buyer to return ashes to them, and ashes were returned to me. You should consider all this before choosing to store your things here.
March 12, 2021
Google Public Storage Brielle Puentes
I’ve rented at various places before but this location has by far been the best! Kassandra was awesome and made our rental process so simple. Highly recommend!
March 7, 2021
Google Public Storage Jorge Gordillo
March 4, 2021
Google Public Storage julio villanueva
February 24, 2021
Google Public Storage Lisa Davis
First of all, WOW! Such genuine customer care is rare these days. Cindy was professional yet personable. Only one customer was allowed in the office/lobby at a time due to social distancing guidelines. There were two customers behind me waiting their turn. Never once did she try to rush me. She got up, opened the office door to acknowledge them and told them she appreciated their patience and would be extending the same courtesy of handling their questions or needs when it was their turn. That kind of attention goes a long way. As far as the property... it was spic & span outside. No trash around. The inside was incredibly clean from top to bottom and there were no odd smells, odors or strong scents of cleaners. I just had to add that, because it happens sometimes and it is unpleasant. But not here. The size unit I had requested was no longer available. Cindy apologized and offered to make it right by putting me in the next size up. I couldn’t afford that, so she was so kind and so gracious as to offer me a hugely discounted rent. I was, of course, elated. I have not encountered any problems of any kind. I would highly recommend this property to anyone. It’s also well lighted and I feel safe. ** My only issue is that I received notice that the rent will be going up as of April 1st to an amount that I absolutely cannot afford. I’m on a fixed income. I called and spoke to Cindy about it and she said she would try her best to help me. Naturally, I believe she WILL try. She’s been considerate and up front all this time. Whether or not the ones in the “decision making seats” will be able to accommodate another discount, I’ll be forced to move out. But this has absolutely nothing to do with the cleanliness of the property or the great customer service. It is a business after all. I get it. But I applaud Cindy and her superiors for even listening to me and taking my situation into consideration. Very few companies would even do that. Many would be like... it is what it is... that’s the price, pay it or move. So, being heard and respected is outstanding. Thank you public storage. Thank you Cindy. They are lucky to have you.
February 4, 2021
Google Public Storage Valerie Perez
Manager took time when she was very busy which I appreciated because I have never had to store before. I will come back when I'm ready to move. Very nice place.
January 14, 2021
Google Public Storage savastiano1
Cindy and Kayla providing excellent customer service with a smile you can feel over the phone. This storage facility is always clean and the prices are the best in town! I know, I looked at about 10 different places before I found this one. Thanks for helping me when I forgot my code and thought I lost my keys! 😅 Pedro Padilla
January 4, 2021
Google Public Storage Jason Lemus
December 9, 2020
Google Public Storage Stefanie Goode
November 13, 2020
Google Public Storage Scott Davie
November 10, 2020
Google Public Storage shaon Masiur
My sister loves this place and I can see why. Manager keeps place very clean and is always friendly. Tonight the place was lit up very well and makes me feel safer about my sister going to her storage after work. If you are looking for storage that you will feel good about this is definitely the place.
October 30, 2020
Google Public Storage Roxannecab
They were very helpful and it is such a lovely storage unit. It’s so close to me and I love the fact that it’s brand-spanking new! Temperature controlled , elevators and clean. They have cameras on site and I feel my stuff is very secure. Excellent service and very helpful- Cindy helped A lot. Very prompt and on point! Thank you for your help!
October 16, 2020
Google Public Storage Cassie Bee (likecassandrabutnot)
Advertise they were available 24/7, to find that the gates will not allow you on the premises after 9pm until 6am everyday, although management incorrectly mentioned until 10pm.
October 12, 2020
Google Public Storage Kim Blast
Excellent customer service. I just hate that they increase their rates every single year by at least $20.00.
October 7, 2020
Google Public Storage BridgesXD9
Cindy, the manager, is amazing! Very helpful and friendly.
October 6, 2020
Google Public Storage Josh M.
This facility is nice and the staff have always been friendly and helpful.
September 30, 2020
Google Public Storage Aaliyah LeeLee
Awesome place clean and friendly
September 11, 2020
Google Public Storage Portia “MizzJackson” Jackson
September 10, 2020
Google Public Storage Robert villarreal
September 2, 2020
Google Public Storage Cynthia Craig
Cindy was very friendly and knowledgeable. When i got the wrong size she helped me upgrade quickly with no hassle. The place looks great and more secure then the last place i was at.
August 6, 2020
Google Public Storage Angela Vela
My cousin recommended I drive an extra 3 miles to this new facility. It is worth it.The facility looks brand new. Cindy, the young lady who assisted me keeps the office immaculate and is very mindful of Covid going the extra mile to insure ones risk is minimal. Cindy was professional and knowledgeable. This business is lucky to have such an outstanding employee.
July 31, 2020
Google Public Storage David C
July 29, 2020
Google Public Storage Laura Mullins
Great, clean facility with easy access to my unit. Special thanks to Cindy for making the process so quick and easy!
July 11, 2020
Google Public Storage Speed Racer
Nice enough place but a few key things are missing. There's no loading dock and no doors wider than 42". They got two entrances to the main floor and those get crowded a lot. No carts, staff are usually out. They had carts that disappeared and have not replaced them. The carts they have are small as well. On weekends they should have them checked out by staff to users so they will growing legs and have at least one larger cart.
July 1, 2020
Google Public Storage Ed Dombrowski
June 18, 2020
Google Public Storage Gloria Reyna
Great experience!! This is the first time I've rented a storage unit. Michelle W. is very knowledgeable and was very patient with all my questions. The place is very clean and organized and the property is well maintained. COVID restrictions and social distancing are adhered to as well.
June 17, 2020
Google Public Storage Blanca Ovalle
Very satisfied and Friendly
June 5, 2020
Google Public Storage Jonathan in SAT
Great new facility with great prices and very nice service. Only downsides are that they don't have more than a 42" door to the outside and their cars for moving things only come in a small size - maybe 24x36? The corners are a little tight for large items like couches but everything is well lit, lots of security cameras and multiple elevators that are all commercial loading type elevators.
May 1, 2020
Google Public Storage Charlene Nazarov
April 5, 2020
Google Public Storage olinda moreira
First time getting a unit Claudia was AMAZING from her phone call up until i left the office!!! Thank you Claudia!!! Stay Awesome!!!
April 1, 2020
Google Public Storage Angelica Hernandez (Jelika)
Claudia was very helpful and has insightful recommendations. The little things you forget she'll remind you of. I'm more at ease with my storage at this location.
March 24, 2020
Google Public Storage Catherine Jamie
Moving into this self-storage was a breeze, with easy drive up access to the building and plentiful trolleys I moved in my dorm in an hour. Claudia was a great help and made my move in effortless with her thoughtful placement with easy access to the loading zones and funny anecdotes. This public storage is definitely the best in san antonio in rates and service and I recommend it to anyone in need of storage :).
March 19, 2020
Google Public Storage Brian Mendoza
Claudia provided great service, quick and conprehensive.
March 17, 2020
Google Public Storage Ty Parra
Very friendly and knowledgable staff, beautiful and clean building. Expedient process and great prices!! Claudia was a great staff member!
March 9, 2020
Google Public Storage Margarita Moreno
Very good service! Ricardo was my sales clerk. Very knowledgeable.
March 7, 2020
Google Public Storage Janie Flores
Claudia was very knowledgeable and helpful. She was very patient answering my questions. I would absolutely recommend this location.
March 6, 2020
Google Public Storage Sheni Shah
Very welcoming and easy to become situated with. The unit is well maintained!
March 2, 2020
Google Public Storage Star Ruiz
This is the best storage place I've been too much help they are very nice this is will be my first place I will always come back to thanks Angela you're the best
March 2, 2020
Google Public Storage FUcCk YOU PUSSY
Thanks Angela you're the best number one storage to rent from very helpful
March 1, 2020
Google Public Storage Messiah Devon
Claudia walked us through the property and the steps to store our valuables. Great customer service
February 29, 2020
Google Public Storage Roman Olivarez
Came in to inquire about about storage sizes and fees, Claudia was very helpful and was able to give us every bit of information we needed to make a decision, thanks again and would definitely recommend this location for your stars age needs
February 26, 2020
Google Public Storage Hussein Alkhafaji
My friend just rented a unit and Claudia was very nice and funny. Great customer service
February 26, 2020
Google Public Storage jdiaz071
Claudia was great and helped me out to find the right unit for me. Answered any questions I had and got me a storage right away. Great customer service.
February 26, 2020
Google Public Storage Bahaa Al Rubaye
Claudia was great and super friendly. She explained everything and did everything very quickly