Public Storage Self-Storage Units at 4343 Callaghan Road, San Antonio, TX
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x6'Online only price$ 42/moSmall 5'x6'
$ 42/mo $56Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 58/moSmall 5'x10'
$ 58/mo $77Best Price LabelHurry!
- Inside unit
- 1st Floor
10'x20'Online only price$ 69/moParking 10'x20'
$ 69/mo $91Best Price Label
- Uncovered parking
5'x15'Online only price$ 80/moMedium 5'x15'
$ 80/mo $106Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 90/moMedium 10'x10'
$ 90/mo $119Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 92/moMedium 10'x10'
$ 92/mo $122Best Price Label
- Inside unit
- 1st Floor
10'x15'Online only price$ 142/moLarge 10'x15'
$ 142/mo $189Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 142/moLarge 10'x20'
$ 142/mo $189Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x25'Online only price$ 166/moLarge 10'x25'
$ 166/mo $221Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 203/moLarge 10'x30'
$ 203/mo $270Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near San Antonio
Resources from the Help Center
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Thunderbird Hills Storage Units Near I-410 in Northwest San Antonio
Storage units in the Thunderbird Hills community of San Antonio are located just north of Ingram Road on the east side of I-410/Connolly Loop. Indoor storage units, climate controlled storage units, and outdoor units with drive-up access are on-site in a wide range of sizes. Just look for our Public Storage Orange rollup doors for self storage close to Gilbert Garza Park and St. Mary's University, and serving the nearby communities of Ingram Hills, Culebra Park, Woodlawn Heights and Woodlawn Hills.
Small Thunderbird Hills Storage Units
Hiking enthusiasts can grab an affordable 5x5 storage unit for all their gear close to some great trails, such as Crystal Hill Trailhead for Huebner Creek Greenway or Leon Creek Greenway N. Park Trail. Golf storage is another popular option for these handy storage rentals about the size of a large closet. St. Mary's University students living in tight quarters can free up some elbow room by stowing items not needed for classes in one of these 5x5 storage units close to campus.
Dolores B. Linton Elementary School families and neighbors looking to declutter can store all-ages recreational gear in a 5x10 storage unit for fun at Gilbert Garza Park and Hardin Athletic Complex. Behind the athletic equipment, fishing tackle, horse tack, and picnic supplies you can pack in rarely used items like holiday decorations and off-season clothes.
Medium Thunderbird Hills Storage Units
If you are expecting a new member of the household or renting out your place short-term, a 5x15 storage unit will hold two rooms of furnishings. Bike storage fits nicely in these long storage rentals after riding the Leon Creek Greenway North Park Trail.
Sharing a place at Ingram Square Apartments, Hilltop Oaks Apartments or another place nearby? Store duplicate furniture in a 10x10 storage unit. Three rooms worth of couches, entertainment centers, coffee tables and dining sets can be packed away with boxes and extra kitchen equipment until you need them again. Small businesses along Callaghan Road or Ingram Road running out of room can clear out workspace or tidy customer-service areas with one of these versatile storage rentals.
Large Thunderbird Hills Storage Units
An outdoor 10x15 storage unit is ideal for long kayaks, canoes, or other large items. Drive-up access makes loading and unloading so much easier for frequent paddles along the San Antonio River. These hefty storage rentals can hold four rooms of belongings if you are changing apartments or undertaking a small remodeling project.
Homeowners around Sul Ross Middle School planning a renovation can store five rooms of furnishings in a 10x20 storage unit. If you are just moving to Thunderbird Hills or the northwest San Antonio area, or are between residences, store the contents of a three-bedroom house in one of these large storage rentals while you look for your new home.
San Antonio Public Storage in Thunderbird Hills has cheap indoor and outdoor storage solutions to meet your residential and commercial needs, including select covered car storage.
If you still haven't found the self storage you are looking for, we have plenty more storage units nearby on NW Loop 410 and Bandera Road.
At this San Antonio Public Storage you'll find:
- 5x5 storage units
- 5x10 storage units
- 5x15 storage units
- 10x10 storage units
- 10x15 storage unit
- 10x20 storage units
- 10x25 storage units
- 10x30 storage units
- Indoor storage
- Climate controlled storage
- Outdoor storage
- Drive-up access
- Car storage
- Electronic keypad entry
- Online payments
DirectionsDirections from the North: From I‑410 head south to exit at Ingram Road, go east on Ingram Road, then turn left on S. Callaghan Road to arrive at Public Storage.Directions from the South: From U.S. Highway 90 exit at Callaghan Road and head north for less than 4 miles to arrive at Public Storage.Directions from the East: Take I‑10 west to I‑410 west, then exit at Callaghan Road and head south to arrive at Public Storage.Directions from the West: From Texas Highway 151 head north on I‑410, exit at Ingram Road and go east. Turn left on S. Callaghan Road to arrive at Public Storage.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 442)
Great property very clean and manger keeps it secure. She is very friendly and polite also.the storage is in good shape and very clean,if I could it be more then 5stars and we need more employees like Liz thank you!
Elizabeth is a very friendly person. I’m a returning customer and am glad to see you have a person like her with excellent customer service! Thank you! You made my day better..
Clean property,Best customer service.
Friendly property manager
Special things to Liz for meeting my demands on a well sized & priced unit 💯 well most definitely recommend her property to friends & family !!! Ohh & a very amazing & helpful attitude Liz has Ty…
Great service and a wonderful unit! Liz made the process extremely easy.
Clean property and she's always there when I make appointments.
It was very clean and nice
Excellent customer service , fast service, friendly manager, very helpful
Liz is awesome!!!
Liz was AMAZING. Very accommodating and super professional and the facility was clean. Even upgraded me with a discount and better unit based on my items. Def. Recommend over the last public storage I used in SA.
Good costumer service
The staff is really friendly and nice. They are very informative and detailed and helped us find the exact storage space we needed. I would definitely continue my business with them!!
Liz is simply Awesome n extremely helpful...
Hello it’s my first time renting storage! Friendly staff and quick customer service that made my move into my storage unit a easy and nice experience!
Liz was super accommodating and helped me a lot with my move today.
Liz is was super helpful and accommodating to our requests even though we had difficulty with our movers.
Manager on site (Female) was extremely helpful went above and beyond and called neighboring Public Storage on Ingram to help us out..6/11/23..Thanks Public Storage!!
Great customer service very informative ty Liz.
Liz was incredibly helpful and helped us pick the right storage unit for our needs. I will definitely keep doing business with Public Storage.
Great customer service!
I Hage a great experience, Liz was up front and was amazing, super fast, and so professional. I'm glad I went with this storage company!
Property clean 👌
Curtis was a very helpful staff member would definitely recommend again
Liz was so informative and answered all of my questions. You can tell she takes pride in her work and takes care of the property! Best experience I’ve had working with someone at a storage facility.
Great first experience with Liz!
Liz is honestly the best storage manager I've come across. She helped my grandmother who needed to keep her things there and Liz was on top of it 100 percent if you have a question she gets back to you immediately and is so respectful about everything don't go anywhere else!
Staff is wonderful
Is there a bus route from Ingram Rd to culebra Rd on Callaghan
Liz is amazing! Her customer service is excellent and she is also kind and caring. Thank You Again Liz for all your help!
Liz has excellent customer service and outstanding personality. She went beyond helping us. Thank u Liz!
The lady in the office does so much around the property but if I need help she's always willing to meet me at the office if let her know I'm coming.
Liz is the the best !!! 😃 always so efficient & friendly 🙏🏽😊
Migraine to public storage on Callaghan that is incredible and very helpful and very the youngest person there was an outstanding employee I waited public storage if I need a storage again I definitely come back thank you little Miss beautiful I like her service so much I would like to see her again take her out and hopefully get to and do it again with her sexy little self thank you public storage
Just gotta say Liz is so nice. even in the extreme weather conditions she always seem to keep a positive attitude. Very helpful & informative whenever I have questions. This property is always super clean & her hard work really shows. Liz is #1 !!
I forgot to leave a review awhile ago but because Liz got it going on, I had to do this before I leave my unit today. She is the most reliable, hardworking, woman I have come in contact with in a long time. Liz thank you for all you do. I was almost in tears but hearing your reassuring voice helped me to calm down voice I'm good .Thank You
Good service and great storage and customer service is very good
Great storage and the customer service is great
If I could give public storage a 5 star I would. So originally I went to a location that didn't have anyone onsite due to them being sick. I called to see what could be done and all the staff was so good and fast at responding. Liz took the time to come to the location I was at even though she didn't run that location. She was super super nice and new her stuff. I couldn't get the storage like I though I was but she rescheduled me around the time I will have my money and made it super easy. Liz if you're seeing this Danielle says thank you!!!
Very happy. And helpful and give her a raise
Liz was very helpful and courteous
Liz was courteous super helpful and patient with me. Wish other public storage staff I have worked with in the past were more like her she gets 5 gold stars from me.
Very organized and clean
Liz is friendly clean and professional!
I had a great experience had a little bit of technical issues at first but Liz in the office was a great help very kind and great customer service. Overall will recommend.
Great customer service
Liz is professional and friendly
Great storage facility the communication is awesome if I don’t lock my storage the right way I get a call to let me know highly recommend
Liz was very helpful!!
Liz and Jill were knowledgeable and handled an office full of customers efficiently even though there was only one computer. Would give 10 stars if I could.
5 stars ! Liz is a great worker and does an amazing job keeping the property clean. Definitely a great property.
Jill I very professional and the property is very clean
Liz, the manager there is super kind and understanding. She's been great to work with.
Liz was very helpful, explained everything great and got me exactly what I needed. Highly recommend
This place is really good I recommend this place to people it's very secure also
Management Was super helpful and friendly. Was super easy and fun to work with.
Liz was very helpful,resourceful, and polite. The conditions were very clean and well maintained very nice service.
I really like Liz the manager her cute smile and friendly attitude makes my day thank you Liz
Went to different storage places and when I came to this one, let me tell you LIZ WAS FANTASTIC!! She helped me out so much and was very sweet, very helpful and answered all the questions I needed answered. I would definitely recommend this storage to friends and family! If I could rate more then 5 it would be 50 stars! Keep being awesome Liz 👌
Awesome and patient !! Liz Is your go to ! Thank u
Its ok. Its outdoor which means spiders and roaches were in there mucking around. My unit was broken into, my lock was cut by staff to access the unit to assess damages/ theft then made me purchase another lock at my expense. Then as of recent increased the rent to 200 dollars which is absurd considering you can find a better climate controlled indoor unit elsewhere. I'm moving out by the end of the month
Liz was the most helpful and professional manager, Liz amazing and honest personality
Liz - provided an A1 rating second to none !!! her expertise and knowledge made our choice easy when selecting a storage company... Thank you Liz for your outstanding customer service !!!
Liz is awesome!! great helping out and nice.👍 tells you every detail about the storage and helps you get the right one. I’m really happy with her service.
Liz the storage property manager was a really big help when it came to me getting my storage. Everything went by so smoothly no issues whatsoever. I’m really happy with the service I had there and Liz is really amazing and professional. If I ever need to get a storage unit again I would go to this one.
Good service but bad area. Someone tried to break into my unit. I took my things out of there immediately. Thieves in this area. Beware
great place to rent a storage
Great store always so helpful smiles and never say no to any little need I request
Awesome storage facility! Liz took great care of my wife & I in getting us squared away with our unit. If you need a storage unit, this facility is great!
Great place to Storage belonging never had any problems moving in or out. Liz is awesome great help and nice. Thank you so much 💙
awesome experience. Girl was friendly and attentive, made our visit here a pleasure.
liz was a great manager to help with the unit… awesome service
Shout out to Liz for her help this morning….🤜🏽🤛🏽
Manager offered great customer service. I purchased a auction unit and she made the process quick and simple.
There was a break in, in my storage unit.
Liz was a GREAT help , TYSM
Great place no issues for
I just wanted to share my experience with the service I have received at Public Storage, it has been excellent and any issues I might have is address quickly and promptly. Liz was very attentive and professional, and good work ethics while she was running the facility at Fredericksburg rd, too bad she more to the store on Callaghan Rd. ,.but I'm sure the people over will be happy with her service..AAA+++
If I could give them zero stars I would, my unit got broken into 2 times and stuff when missing they made me wait hours before I could make a report and they where not on top of things, there is a whole on one of the side fences, even the police said that they keep making reports month after month about the same issues
Anna was very helpful, friendly and knowledgeable when I came to inquire about my monthly payment! She definitely made me feel like I was more then a customer! Keep up the great work!
Anna is a very great and helpful employee loved my experience 5 star caliber
Anna was amazing and gave the best help, I would highly recommend!
Great customer service with Melisa
Hannah has been very helpful this entire year we been in this this storage unit.. very safe and secured.
Good customer service,
Anna was very helpful and friendly . Made my payment easy and my questions were answered
Very sweet nice, Ms Yolanda job well done she is amazing n very welcoming
We are very grateful for the storage unit. The process was fast and easy. Ms Yolanda was very courteous. She went out of her way to help us get situated. I recommend that you come see Ms Yolanda if you need a storage unit. She is a nice and cheerful lady! Thank you!
Yolanda's costumer service skills are excellent! She made the rental process very easy.
Fast Easy Booked in less than 5 min got my unit Lady Yolanda Was Awesome.
Very friendly and easy to work with. Well managed and the facility is well kept.
I had the pleasure to meet Yolanda. She was very helpful, knowledgeable, and caring. She is very sincere about her job and what it takes to get you what you are looking for.
Real helpful ,respectful and with a good attitude
Yolanda, ty for everything always trying to help !
Yolanda is awesome! So helpful and answered all of my questions. Will use this public storage again.
I love this facility Yolanda is a wonder person good customer service I give her an plus I love her she goes above and beyond
Great service, easy to sign up! Clarissa is awesome! Great job all around! UPDATE: Yolanda saved the day! She was amazing! We were about to be out $250 on a truck and $400 on movers but she came in and saved the day! Great job Yolanda!
I have a storage here, always been treated kindly and they work with you best possible deals beating other storage units! Thank you yolanda for your great service today.
I have been renting a storage unit for about 2 years from PublicStorage and I have never had any problems. From the first day, Ms. Yolanda greeted me and made the decision easy to make which was to rent. Ms. Yolanda always greets me with a pleasant smile. Great customer service.
Very caring n ready to work thank u for ur dedecation
Very difficult to get in and out of the units. Only one way in and out, and horrible parking to even maneuver through. But the purchasing process was pretty smooth.
The manager Yolanda was very helpful & courteous. I have you use this facility two times in the past.
Yolanda was very helpful. Huge smile and friendly excellent custumer service. I would recommend anyone needed storage services to come see her. Thank you Yolanda! I'm a happy custumer!
Yolanda gives great service and helpful when I visit my storage, thanks
Yolanda was so nice and helpful!
Great customer service from Michelle, was very helpful & answered every question I had. She also offered products sold in store & helped me choose a storage unit with enough space.
I stored my trailer with them and it was stolen mid December. The manager called me once and never attempted to reach out again, but charged me another month when my trailer had been stolen. When I checked my messages, I called them and they "could not and would not" help. Be careful with these guys, they take your money and if something goes wrong, they show their true colors. So much for being able to trust this storage to keep your items safe .
I went to this location to inquire on storage unit sizes and their prices. I was greeted by Ms Yolanda upon my walk in and was instantly welcomed. She patiently answered all my questions (with a smile) and was very informative. I will have no hesitation on referring anybody I know of who is in the process of renting a storage unit. Including myself. Thank you
Great customer service from Yolanda Pedraza. She courteous, kind, and informative. And made me feel comfortable
Excellent service from Michelle she was able to assist me and has wonderful customer service definitely will recommend this location
Michelle W. Was very awesome at getting me great rates and processed. She answered all my questions and concerns. The process was quick and well explained. Accessibility was mostly at my requested reservation. Only glich was hallway to unit was poorly lit. But all else was perfect for my needs.
Yolanda is so helpful and understanding and sweet plus loving... Thank you so much yolanda and God Bless you always 🙏✝️🤩❣️❣️❣️❣️❣️❤️😉🥰🥰🥰😍 Always makes me feel at home ❣️💋
Good price n GOOD customer service...clean units NEW REVIEW: when my daughter went to retrieve my belongings she found a terrible nesting of rats that had eaten through many of my objects and materials that I had stored there. I was very disappointed to hear that
Michelle W. was the best. She went above and beyond the call of duty to ensure that I would get my unit on time. She was very patient with me and I appreciate that. She helped me fill out all my paperwork online the way it was supposed to be done and when I ran into problems she was right there to help me out. At last a place where customer service actually means something.
Yolanda was amazing such a sweetheart took her time walk us and showed us and explained the difference between them made it easy for us to choose and very comfortable. I will recommend public storage to friends and family & will deffently be buying damp check!! Lol inside joke
I went in today For my appointment. Yolanda Help me so much and answer all my questions.
Very nice service quick to help very friendly and polite and pretty clean area very maintained,
Yolanda is super nice and helped us with our storage needs. Thank you! This has always been a great office, but she has been the best!
Yolanda is pretty nice! If you need a storage place and you are near here, this place usually keeps quality people. I hope they can keep her for a long while.
Love this place just wish they had longer hours
I'd rather not
The first lady we encountered was rude for no reason. Just waiting for them to open, instead of allowing us to enter she wanted us to park across the street in a big truck that required a lot just to move which would include backing I to a busy street. The 2nd lady was nice, however, that doesn't negate the experience we have prior to her getting there. Would not use this place, especially when there is better customer service and far better facilities nearby.
Thank you Michelle W. for explaining all the details and prices for my storage
David was very helpful
Yolanda was very nice, funny, and sweet. She makes you feel welcomed and answers questions, she's great person to work with, everyone should ask for her!
Yolanda is great! She very welcoming, sweet, and answered all my questions.
Ms. Yolanda was Super bubbly and helpful and Wonderful to have assist. Her eagerness and efficiency made for an easy experience
Ms. Yolanda was the best. Very helpful and talkative and funny.
Ms. Yolanda was very respectful and funny. Everybody go to her. She's the best. She explained everything in detail and answered every question I had.
Ms. Yolanda was very helpful and nice.
I have been renting a space for a very long time. Yolanda is always very welcoming and always helps me with any questions that I have . She is an amazing person.
Michelle provided me with amazing customer service! Definitely a great place for all your storage needs
The staff here have great attitude
The service was amazing! I was in and out of there before i knew it. Best experience ever!
Michelle was very knowledgeable .... I did not leave without knowing every detail and what to expect. I would recommend public storage to all my friends and family for their storage needs
Yolanda is one of the sweetest and most helpful woman I have ever met in my life. Dedicated to her job and to helping others. Stood an extra hour for me to get there since i was driving for 12 hours to pick up my belongings. Her boss is by far an amazing man as well. Drove to the store to remove my lock because I left my Keys back home. Very grateful for them both and I completely recommend this storage unit! Storage is also reasonably priced.
Michelle was great! Answered all my questions. I feel confident in public storage. Thank you! :)
Dawn was very friendly. Thank you.
Manager is really nice and helpful
Very friendly and quick service
Good Storage) Also liked their Service!.
Yolanda was a great help on getting me a unit as soon as possible, no long wait and customer service was great too
Dawn was very nice and real helpful got my storage fast. Great customer service.
Keith was great.
I've been at this storage location for a few years- Miss Yolanda who claims others work here is always so - let's get things done - she's very nice and kind - and is always ready to help with anything - I recommend this facility because its clean - and well taken care of - five stars for me -come check it out - you won't be disappointed
Dawn. Very helpful with payment
Dawn made me happy, awesome service thank you
I have been at this location for only 3 months and i have had nothing but smiley faces & good greetings every time i see one of the staff. One employee named Yolanda has been a god sent with me and my move & in to upgrading my unit and very helpful everytime some problem happenned. And there has been a few set backs but Yolanda's calm,cool and effient customer service put my mind at ease. And my spirit soaring high and made me realize that there are good people who avtually genuinely care about others. Yolanda is one of these people and i commend her for all her fabulous atributes and for helping me when the time arised. Thank you Yolanda your the best! And my daughter and i love you!! Keep up the terrific job your doing! Public Storage has a marvelous asset with Yolanda managing the callaghan location. Im never going anywhere else & reccommend everyone to come check out this location and see what a supercalifragilisticexpialidocious it is! :) -love Senna & Ruth
I have had a unit with them since 2016 when I had to downsize, I noticed that several boxes had gotten wet from rain leaking in and some clothes had mold on them from where the water soaked them. On moving out of the smaller unit I had several boxes that had been chewed through by rats and there was a large rat dead in a box of my belongings. Also had to throw away several articles of clothes because of rat droppings and urine that were visible. I was told that there was nothing that could be done unless I took pictures so they could be sent to the insurance I would not recommend this property to any family or friends.
The property manager who lives upstairs is the kind of person you would want to run your business. Not only was she kind and courteous she was very empathetic and yet still maintained the level of professionalism that you would expect from a property manager. If you have to store your items in a storage facility I would definitely recommend this particular location.
If you want to store your things with the rats well this is the place. Rat urine and rat droppings included!! Rats bit through everything, my fridge wires, washer hoses even through plastic hard bottles of soap!! Look else where.
Thank you Michelle. Very friendly and great customer service. I will in the future only use this location.
When I first arrived to store my vehicle indoors, I realized that there was a lip on the unit and I would not be able to drive straight into it. The employee who was assisting me, Sandra, was very accommodating and helped me find boards to use as a ramp so that I could still park my car in the unit and not risk damaging the underside of the vehicle. She was very helpful, and I also received the fall half price discount. All around, a successful storage interaction.
Yolanda was so nice .she really made things easy
Great customer service great staff
It was great and Sandra had helped me understand about the policy what I was paying for.
My mom wants to obtain a storage and Yolanda was very informative and made my mom and I feel very welcome. This is the best storage facility we have visited. Will recommend.
Great storage units and Friendly people at a great price
Love this locations! Yolanda was great and has great customer service. She was very knowledgeable and was able to keep my 8 year old occupied.
Nice place and the staff are friendly and helpful.
Very friendly staff
Sandra was very professional good size units great deals and prices. Great customer service thanks for the water
Very friendly people. Both Sandra and Yolanda were very helpful and very sweet. My little one loved being there lol.
Great service by Michelle thank u for being nice and kind appreciate your service so coming back again thanks so much
Michelle was so helpful and informative! I had to switch spaces in the same day & she was so fast and helpful! Thank you so much Michelle for all your help! I’m so happy I chose Public Storage!
It all started as a temporary thing... Now one year later I am super happy With the service that has been extended to me while I have occupied space... Yolanda and Dawn, I would have to say are one of the best front desk lady/friend/and confidant. They will always work with you if you could work with them.. I'm super satisfied and both of those girls deserve a Pat on the back...
I live outside of San Antonio and have been shopping around for storage. I haven't currently decided on a storage unit but I am seriously leaning towards your location on 4343 Callaghan Rd. The customer service/relations were extremely pleasant. Most places I stopped were rude and just simply unhappy people but your employee Yolanda was very pleasant, knowledgeable of the surroundings, showed me the different units I could choose from, and informed me your site has someone on property at all times. That's a bonus that instills security on my mind for my personal belongings. It's employees like her that make the difference and makes it easy for me to choose where I wanna take my business.
Customer service was great! Yolanda was very helpful and answered all my questions.
Dawn was very helpful Good at what she does
Happy with it in the most part...dont like that's mandatory I must pay $11 each month for insurance. Also found rat droppings in my unit...
Yolanda was pleasant and professional. The store got busy but she did not rush the process. We went over everything I signed. Yolanda went above and beyond by honoring my reservation days late. The property is clean and I got a great move in special.
Awesome, Friendly - fast - great customer service.
Yolanda is very friendly and willing to show all units of interest.
Yolanda did a great job showing me around and helping me choose the best storage for me
They are very friendly and helpful. So far so good. Greet service
Michelle was very helpful
This is the most amazing Storage place I've been to. YOLANDA and DAWN are amazing! great customer service they go out their way to help you. It is clean and it looks great and welcoming. I would recommend to anyone and everyone.
Yolanda is Awesome!!!!
Muy buena atención
My husband and I been there for a year and we love it . There’s only one entrance and security cameras on property . Secured 24/7 . The year has been great and my rate hasn’t increased. So we’re loving it. Go by and check it out if your needing some extra space I recommend this Public Storage and ask for Michelle she is AWESOME !!!
Always helpful always nice
Michelle was very informative and a pleasure to work with
Michelle gave 5 star customer service and was very friendly and helpful leasing the unit. She explained in great detail the process and helped make the leasing of unit go smoothly. I was short on time and was able to lease unit quickly. BZ Michelle for job well done and will definitely recommend.
I was helping a friend move their stuff out and my child cut her hand on a glass I asked the property manager to open the gate because I couldn’t get out and I was trying to get her help. Sounded like she was on a personal call and yelled at me to hold on. She then left me waiting for about 10 mins and still didn’t open the gate. She stated she didn’t like my tone but when I first said excuse me she didn’t hear me over her laughing and joking on a personal call. I was afraid for my daughter bleeding away in my vehicle all while this girl sat there over her personal opinion. People like this should not be working in customer service. Thank goodness I was able to finally get out and get my daughter some medical attention.
I called this location for prices and a lady answered yet she was rude wouldnt answer the few questions she kept putting me on hold then hung up i called back n she stated she was busy and hung up on me how rude i called another place instead ..
I have a storage unit with this company for almost a year now. Recently, I received a voicemail to my phone that my belongings were in the climate control hallway (and yet I'm still wondering why would a storage unit would go into the units and clean them, but no worries.) I come the unit to notice that a few of my belongings were actually sitting in the hallway. Then, as I lift up the unit, I notice that several of my military belongings were taken from the unit (equipment valued over $3,000). Michelle and the property manager were very pleasant to work with, and they were very compassionate about helping me get into another unit as quickly as possible. These two went above and beyond to ensure that I remained a valued customer to their business (especially Michelle, she waited with me for 4 hours so that I could file a police report, but the police never showed up). Michelle, if you read this, thank you for all that you do.
Staff Yolanda is friendly, very helpful, and professional
Yolanda and Dawn are the best ladies here in this storage unit I love it and I'll be here as long as I can
Michelle is so helpful!!! Love the storage unit!!!Great price for the storage size!!!
Price is so so
Place leaked when it rained and my stuff got a little damaged. Manager lady was a total B*tch about it. She did not want to move me to another unit even after I said I would not seek damages to my stuff. Avoid this place. Terrible management personnel.
We just leased a storage unit in this place. Yolanda is very nice person to work with. She is a customer-oriented person. She gave us a nice tour and recommendation on the unit. We felt great getting this place because of her services. The unit is not temperature-controlled but we don’t mind since we are not storing any temperature-sensitive items and we are looking more on someone who can help us make our storage a very convenient one.
Thank you so much mm
Yolanda, very nice, very helpful lady, I didn’t realize it was still her lunch and she was still willing to help me the best that she can. Great conversation, made sure I had all the information that I needed to know about the storage prior to me leaving. She was great!
Great service. Michelle was great.. And storage was clean and i was able to fit all of my things so thats a plus!
Great service from Yolanda and dawn thank u
Yolanda had just finished dealing with a difficult customer and was still in great spirits dealing with me. She was calm and patient and kind!
We utilized Public Storage for 10 months and we only worked with Yolanda and she was amazing!! She is very knowledgeable of the process and was very helpful!! Every time I spoke with her, I always felt like we were old friends because it felt like she remembered me and our situation. Thank you Yolanda for being a big help!!
It's very secured here, you hardly hear anything about Intruders or anything. And the prices are good
Hoid place secure and good management
Yolanda and kamil we're very respectful and helpful . Excellent service 😀
Great help highly recommend..always a great place to use for storage
Vary vary helpful and friendly both dawn and Yolanda
Went in to the Callaghan Rd location. Met Dawn and Yolanda very pleasant and very informative.
Great service and convenient location.Will definitely return.
You pay to store your items. Every month that you have it. And the lady who works there has an issue if you ask for the gate code. Again we pay every month if I ask for my gate code and I don’t have it it should not be an issue. This lady every time I have to ask for my gate code if I need something from the storage that I pay for gives me a hard time. Makes it known to me how many times she’s had to give it to me. If I paid rent for a storage it shouldn’t matter how many times I ask for access it should just be given to me because I’m paying for it. Obviously she’s not a happy person she needs to really evaluate her career choice because this is not it.
Have been using this storage facility for years. Yolanda is nice and helpful when I go into the office.
Great experience. Everyone here has been More than accommodating and happy while doing it.
Great place, lovely people! I feel they have great security. I love ghere service, especilly yolanda
Love this place the people and location. Especilly Yolanda!!!
YOLANDA AND DAWN ARE SO SO VERY NICE. THEY ARE HELPFUL AND VERY EFFICIENT. AND THEY PROVIDE YOU WITH A COMFORTABLE AND CONGENIAL PUBLIC STORAGE EXPERIENCE. SERVICE WITH A SMILE IS ALWAYS THERE WITH YOLANDA AND DAWN. I RECOMMEND PUBLIC STORAGE AT INGRAM AND CALLAGHAN TO EVERYONE
Yolanda took real good care of me, very informant, funny and the storage was very clean and size sufficient, thanks Yolanda
Yolanda was very helpful. The entire process from showing me units to the payment process was quick. Thank you again for a pleasant experience.
Never really write reviews however every time I speak to Yolanda on the phone she's rude! She's called me before to let me know about a payment that I needed to make but said a smart remark as if I couldn't "afford" to make a payment and when I called to let her know I was going to give my 2 day notice not once did anyone answer and I had to leave a Voicemail but when she called back and left me a voicemail she was extremely rude with it! Never again will I get a storage from here. Hopefully she sees my review and can learn some customer service! Or else find a new job!
Very easy to reserve online. Kamil was very quick handling my reservation once I arrived. The facility is clean and well maintained. I feel very safe storing my belongings there!
Kamil was tremendously polite and thorough with showing us the property, making sure we were satisfied with the space we had selected and giving us options in case we wanted to switch. He and Yolanda made the process of paperwork practically painless. The place (both storage space and their office) was clean and orderly. If you need to store stuff within 20 minutes of downtown SA, this would be a great choice.
Easy access. Friendly and professional
Kamil is very knowledgeable and overall a great asset to the public storage business I will definitely be back just because of him thank you kamil and Yolanda once again
There frendly staff
Yolanda and Dawn are very nice people and so helpful thank you guys.
I really like this location and the people are really nice.
Awesome Customer Service with Yolanda!!!! I keep coming back to this location!!!!!
My family started using this storage place. Yolanda is always very helpful and friendly.
What time is the earliest the gates open to public storage
Im so grateful to have chose this exact location..all employees are awesome but the manager, Yolanda, is the sweetest person and very understanding! I would have lost everything if it werent for her patience and understanding of my current situation.. Yolanda, you are amazing and thank you so much!
Staff here are very patient with me, I'm glad they help me every time when I need it. Be communicative and they'll help you as best they can. Awesome place by far in my experience
Thank you Yolanda and Dawn. Thank you for the excellent and fabulous customer service. I will definitely recommend others to your location. You both were very helpful and keep up the great work. The promotion helped me tremendously. Couldn't come in a better time.
Great storage hours. Personable staff
I went to get my first storage unit and im glad i went here. I got an amazing monthly rate and *jackpot* they had a promotion going on! Yolanda was absolutely the sweetest and answered all my questions. I feel so excited, knowing that my belongings and safe and under security. Cant wait to start packing all my stuff in! Thanks PublicStorage :)
My first time renting a storage and I was nervous about the whole process but Yolanda eased my worriness and gave me peace of mind, she was very informant , patient , very professional in a time efficiency manner.
Yolanda was immensely helpful, professional and informative. I am very satisfied I chose this location and received such personable service. I will recommend all my friends and family. Thank you again! 🙌
Yolanda was awesome!!!! Very helpful!!!
Exceptional customer service Dawn follows policy and doesn't compromise which makes things work out good in the end. Yolanda is a high energy employee that knows the rules and is quick to help. Yolanda and Dawn seem to work great as a team and that makes me feel like I can trust Public Storage. A company is only as good as it's employees. Thank you Dawn and Yolanda for your service.
Yolanda was grate
Have been with PS for two months and my experience has been good Yolanda is very knowledgeable and very friendly. I would recommend this location to anyone.
Yolanda was amazing!!! I had to rush back to work but she made it quick and easy for us to get our unit. I've never had such an easy process renting a storage locker. The price was the best out of all the storage facilities near me. I highly recommend going here, ask for Yolanda and you won't be disappointed.
I had a wonderful experience at with Yolanda at Public Storage. She was very friendly and helpful and explained everything to me with much detail. I really appreciated all of her help
This is my 3 time rentin there && iv all ways had great service's && my stuff was always safe.. Thank You Victoria #1BestPublicStorage
Very secured and very friendly!
Yolanda was awesome Great service
I went there today to get a storage. Spoke with Yolanda and she was a big help. Even got my mood up after fighting with my Landlord. This is my first time using a Public Storage and It won't be my last. So thank you Yolanda for making my first time a great experience. I appreciate the way you handle things when it comes to your customers. Very polite..
Yolanda was very helpful & sweet!! =) ...
Yolanda is very courteous, informative, very happy with service
I really don't know the people at this site, but my experience was horrible. Called and followed the protocol to secure a storage. I received an email, and even a call from the Public Storage at this site to confirm the time I would arrive, and that the storage room I needed was available. I arrived at the storage the next day and was told the unit was not available. I asked about the phone call I got and all the steps I had to go through to get a storage unit. The answer I got was, "oh, the lady that called doesn't know, she is just a night worker." Lol, hope people know you may be told you have a storage unit secured, but until you drive there and find out....you just won't know....and even then, maybe they still don't know. Embarassingly poor follow through by the company. I'll just trust the lady there, AND GO SOMEWHERE ELSE.
Im very happy with my storage unit and Yolanda Pedraza always being very helpful she has very good customer service she always make us feel welcome as soon she see us or if we walk in there she never been rude with customer she a very nice lady and she works very hard in that community storage and we been having problems login on online and i wish yall will that problem but Yolanda try to do her best on fixing it to nakes. Us ☺
I went into this storage facility because of its location and space and found the Manager, Yolanda, very informative, helpful and polite. I've mentioned this location to many of my friends for the great customer service. Thank you Yolanda for being so polite, your customer service was great.
Gina was absolutely awesome!!! Although it was at the end of the work day, she still took the time to explain all the details and options with me. She was very friendly and knowledgeable! The storage facility is always clean and safe. Highly recommend!
Yolanda was awesome very nice and helpful
GINA was an excellent help ,gave us great service.it is a good place to store are things especially if Gina is there .
She was great & I loved the way she explained everything to me...
Great prices and very helpful. Gina helped me figure out the unit size I needed. Got all the boxes/tape/packing material I needed as well. One stop shop for moving.
Emily was amazing walked me through everything helped through all the steps
Emily and Yolanda were really helpful and very descriptive and informative on the the unit and contract.
Yolanda was very friendly and professional
Very very good customer service she helped a lot and explained everything so I understand the process the lady who helped me is Yolanda Pedraza
Went in to find out prices and requirements and Yolanda was so helpful great customer service,she deserves a raise...
Violet provided me with excellent customer service. Very nice and helpful. Thank You Violet!!
I rented a 5 x 15 from violet today. Her service was excellent. she found the right unit for me and was very understanding of my situation. Thank you violet.
Violet was awesome in helping me find my storage. Thanks Vivian!
Violet and Gina thanks for your hard work. great customer service. Keep up the great work!
violet was very professional and friendly. I appreciate all her help on making it a fast and easy experience for me. will recommend to others
Gracias mija por toda su ayuda!
This public storage is all around great. Violet is the one usually helping me out and every time I go in she makes my visit very easy and enjoyable. It's hard to find good customer services now a days, so it's greatly appreciated.
, went to the store today rachel is great customer service I highly recommend this store for other customers to come rent
I experienced the best custimer service. Violet was very nice and patient with me even though I had some confusion on what the call center quoted me but she did an excellent job in convincing me to rent at her location. Highly recommend!!!
great customer service. Will definitely recommend to friends and family.
Great location!! Great customer service!! Clean facility!!
I recommend this place!! Violet was such a great help she has wonderful customer service! She helped me choose which size unit would be right for me and answered all of my questions. She really knows her stuff!!
I always have a great experience when I go in to make my payments, Violet always has a smile on her face and is always very nice and professional. Recommended it to two of my brothers and they love them as well. Definitely recommend for any storage needs.
I was just looking and pricing for a future move. Helen showed me all the units I wanted to see , she took time to explain the right/fit to me when storing. She was a great bell.
Customer service at this location is great Rachel was a helpful employee she answered all my questions being that it was my first time needing storage. I give five stars
Went In to make a payment Violet was very busy with customers but never did she seem inpatient nor irritated. She was very friendly and seemed very in control of what she was doing. Great job Violet for going out of your way and helping your customers needs in a friendly professional way. Highly recommend this location.
Im happy with my unit here at public storage. Lori Ann is great.
todo esta bien con mi renta del storage
Very friendly people.My favorite. Is Loriann. She always. Greets me a big smile n very helpful
Good Customer Service
Lori Ann is very friendly and helpful. I would highly recommend this storage facility for your storage needs.Thanks Lori Ann for making my moving experience such a pleasant one!
I recommend this public storage to anyone looking for a storage unit. Loriann always remembers my name and has awesome customer service. Great location.
great customer service form Lorain and Anthony thanks for helping me out today when I was in a jam. I recommend this facility to anyone looking for a storage unit Always friendly and ready to help. Thanks L oriann and Anthony again.
Just rented a unit at this location and had the best experience and service form LoriAnn. I would highly recommend this location. Property clean and maintained.
lori ann - is very proffesional and courtious- and im very happy with the storage facility- I recommend it - to anyone
Wonderful experience...very pleasant customer service from lori ann and kelli...will use again...highly recommend..!!
I love the public storage they have nice and clean there
Very nice service! Lori Ann is wonderful & professional. A pleasure to work with! :-)
Just stopped in for boxes. Thank you so much Lori for your help and advice!
lori has been good everytime i call or even when i have question and i really like this place and service too if anybody look for a storage come to this one
Customer service is always great Lori Ann does a great job making me feel welcome everything time I come in for a payment or any other issue I may have.
Lori Ann was very helpful and I was very satisfied 20th renting here. I WOULD RECOMMEND THIS PLACE.
Thanks Lori Ann for all your help. Great customer service and I'm very happy at this locatiin.
My experience with Laurie and was excellent!
Loriann has great customer service and helped me find a great unit. I recommend this Public storage. Thanks LoriAnn
Great costumer service strongly recommend this location...Lori Ann was an awesome help.:)
Great Customer Service provided by Lori Ann, she took the time to explain to me the different options that would best fit my needs. I highly recommend this location for those in need of storage space.
Great service loriann and ari would recommen
Lauriann is a great employee has always been very welcoming along with all staff..... Have been here going on 4yrs.
I love this place, i have been using them for years. They are easy going and very helpful. Just yesterday i was called and informed that my unit needed to be worked on. So my husband and myself went to move everything and Eric the site director helped us.. (Thanks Eric)...Laurieann is great..always friendly and helpful...recommend THIS public storage...
Lauriann was great and made everything so easy!!
Ari is sweet
Lauriane provided great customer service
Lorianne great service
Eric is awesome
I had a great experience dealing with Lori and their staff 😉
Friendly and helpful
Great service! !
It's awesome and works are great and have a great attitude
Very helpful helped me out when I was in a bind thanks to loriann
Great help by Loriann
Best experience I've ever had with Public Storage. Lorianne is the most professional and friendly person I've dealt with during my move. I absolutely recommend if anyone is looking for a public storage unit, go here! Even if I moved across town I would still just use this location just because of Lorianne!
Best customer service I've had in a long time!!! Everything was quick and Victoria made all the paper work easy to understand thank you for all your help for making my move a good one!!!!! Thanks
I recommend the Callaghan public storage! LoriAnn is very helpful and has great customer service!
Loriann is a wonderful manager she is very helpful and friendly
Very friendly people great customer service love the location. ..lori ann is always a great help..i rate it a 5 star..