Public Storage Self-Storage Units at 12214 Starcrest Dr, San Antonio, TX

I have noticed an increase of 17 dollars in my account, I haven't even been here for a year, it doesn't seem fair to me, especially when they have units for a lower price, it would be better to look for another company that is not increasing prices.

Jennifer M was very helpful, positive attitude, nice smile.

Adriana/bella they gave me amazing service and are friendly and helpful

Bella is awesome and great customer service. She has helped me find a storage unit for all my needs. Very friendly, nice, funny land helps with all your needs.

Friendly service and efficient! Jen did all she could to help me in every aspect. Will definitely use their services if needed again :)

Adriana was super helpful getting my public storage app running again

Bella and Mya!! Absolutely love you ladies!! Thank you for always taking such good care of my family and me!!

I originally wrote a great review about this facility, but they've raised my rate twice in less than a year. I'm now paying about $25 more per month than I planned on. They blame "market rates," but I sense that part of their strategy involves bringing in new customers at a low cost and then trapping them. I don't mind moving my things out, but there is labor involved and cost to rent another truck. These companies know and exploit that. They operate with little to no regulation, and with absolutely zero loyalty to customers. I feel bad for the seniors and fixed income folks who have to rely on companies like Public Storage.

I rented a space on Starcrest. The elevator broke down with my things on the 3rd floor. I couldn’t move my things until the repairs were complete. Then they said they sent a check and didn’t, so I wrote a review. I received a call from Hollie! She confirmed they lied. She said she would help. Not! They are liars! Don’t waste your time! I’ve been waiting since January and now she’s avoiding my calls! She said she would call back and I’m tired of wasting my time

Great storage!

Bella is a great manager she helped fix my door, she showed me around property and showed me the different size spaces to get the best price for me

Monica was kind, courteous and a delight to work with!

Originally my review wasn't good, but the nice woman at our property called and straightened everything out with me. I was grateful for her call and everything she did. I would like to see an improvement made to their automated service, but that's no fault of hers.

Awesome service! Bella helped me with my move from Houston to San Antonio and helped with combining two Public Storage accounts into one. Clean facility and tight security. Highly recommended! VR

I came to this location to make an payment sign said open nobody at the desk , called the number on the door they transferred me to property manager number and no answer , wasted time

Went to this location wanting to find a storage place closer to my house and I was greeted by Maya. I really appreciated all the information she gave me and the little tour showing me the spaces, location was clean and Maya was a lot of help setting everything up.

Not enough room for customers to load and unload

Most lit storage unit! 🔥

We needed help with something and the worker here was gone for an hour

They got new doors that I can’t lock with my own lock

Excellent work Ms.Mya. Went to check out the space rented online and found that the 5x5 was too small and upgraded to a 5x9 with no problem at all. Great choice to upgrade for an additional 8 buckz. Autopay... ✅ Peace of mind... ✅ Thanks P.S.

Very good service. Shout out to (BELLA) on Starcrest Dr. Thank you so much and you are a sweetheart.

My boyfriend and I recently moved to San Antonio from San Marcos and we were looking for a storage near our area. Luckily we were able to find this place!! Mya was so sweet and helpful the reservation process was quick and easy. Mya even gave us a tour of which unit we’d get and everything was kept clean and organized! Update: Our move in date was today and Bella was also very helpful! The process what quick and simple she explained our contract and payments so well! Very pleased.

Awesome. Customer Service!!!

OJ was a great help for all my rental needs and key locks.

Oj was very helpful in getting me set up with my rental. He walked me through the units and let me look for the best option based on my needs. He explained the process to me and helped me find the ways to save money before I signed the contract. Day of the move, he was on sight and quick to resolve the only issue that came up.

Both times I have been at my storage, OJ has been very coirteous, friendly and helpful to me. I would love to see more people like him working here. He is a keeper!

Great costumer service. OJ answered all my questions fully and understandably!

OJ and Mellisa were a great help in setting up a storage unit for me!! Thanks guys!!

Oj at the front desk was super helpful with getting me situated with my new storage unit. I made the reservation online and he made sure Autopay was set up and that my access code worked. He also walked me up to the unit and made sure to answer any questions. Great experience so far. The facility is spotless with a good AC.

Right Move Storage has been very helpful in making sure we got a unit to fit our needs. All questions were answered and helpful suggestions were given. Since the current manager, Shahin, took over he has been very helpful making sure we are satisfied with the unit, even suggesting moving to a smaller unit if needed when household items are removed. It makes sense and definitely something we will look into. He is always very friendly and takes time to make sure everyone that rents a unit there understands terms and conditions and is getting the proper size unit for their needs. We have recommended his location to others because we feel certain he will give them the same attention and care he has given to us. Thank you Shahin and Right Move Storage for being there for us and the community.

Friendly staff, spacious and clean facility with good security! Access is easy and the available hand trucks make loading and unloading easy.

Super clean and very modern.

Wonderful service and very clean/safe facilities. Shahin definitely knew his stuff and made the whole process painless and smooth. Thanks for everything!!!

I am so impressed with the manager, Shahin. We had a water issue. Shahin has gone over the top to help us. Know that this is the best managed storage in San Antonio .

I highly recommend this place. It's always clean and the staff is always willing to help and make sure all your needs and questions are met. Plus the other customers are nice and kind. I definitely will keep them as my number one option from now on.

It's just a climate controlled storage business. The building was (and is always) clean and well attended to. That being said, the clerk behind the counter has been friendly and helpful every single time I've been there and needed to see him about the unit. He is diligent and works with you.

How much for small moving boxes

The unit was small the back gate was gate was open from somebody ramming it and I had I'm in it and I had not been fixed and and other than that it was decent it is was decent it's indoor climate control smart technology smart technology so if anybody bumps your door somebody bumps your door I don't know what to buy you immediately immediately that was pretty cool pretty cool

Do you have the ability to allow a upack diesel truck trailer to access storage staging area for indoor climate control units?

Alberto was very friendly and concerned about getting me the right size storage, very clean property, and the best price for a 10 x 10 in the area. Very high tech property and akarm in my space.

New safe building with great staff.

This place is still in the opening stages and have limited until available at great prices for climate controlled units. The gentleman that assisted me was extremely helpful and has great Customer Service skills. I would've given five stars, but they're internet connection was too slow, which should've been faster for a new place and the rental process took longer than expected. However the gentleman, Alberto, was very friendly and made the process and wait more pleasant. I would highly recommend this place!