Public Storage Self-Storage Units at 4910 S Zarzamora Street, San Antonio, TX

Ms Gina went above and beyond to help me get in to my unit. She noticed me at the gate before they opened and took her time to come down and help me get in. Good customer care is hard to get and I'm so thankful for her. She is always so pleasant.

Gina is awesome saved my vehicle keys thanks

Our manager Gina Has helped navigate our storage in a professional and helpfully manner. Her knowledge of operations of public storage is a huge complement to employees of the company.

Gina provides great customer service. She is very knowledgeable and helpful. Thank you Gina!!

Mrs .gina is super nice and attended high recommended going super helpful love her !!!

Gina is very polite very good person

Gina is very helpful. And friendly.

Amazing service Gina was incredibly helpful! Thank you so much public storage!

Gina was amazing , she was so funny and really accommodating thank you !!

Make sure to always purchase insurance if you're going to store here, as these units are not insulated to protect from weather damage nor from pests/rottens. The property manager is somewhat friendly.

Gina the manager is very friendly, informative and helpful.

Curtis was excellent. He was fast and very polite and patient. He knew what he was doing especially that he was new. Awesome work Curtis. Not too many too find like him. He knew what he was doing

Ms Gina is very friendly and is always a good help when anyone needs it. Very professional.

Very kind, and blessed to have done business here

A good service

She was very helpful and friendly

Recién mudados de New York City a San Antonio y contentos de haber llegado a Public Storage, si mal no recuerdo Gina quien nos atendió y dio una muy grata asesoría. Excelente su servicio, instalaciones limpias y de fácil acceso. Atención al cliente fenomenal que alegre señora y eso se agradece.

Gina is the best and friendliest n humorous n sweet fast customer service

Mrs Gina is the best lol funny n very attentive

Excelent service, very professional and nice customer service.

Ms. Gina was so amazing, excellent service very kind, love her personality and also price are affordable. Recommended

Ms.Gina has been such a blessing of help in need while I was moving. Fast services, Real good communication and understanding. 5 stars when need a storage again I will come back! 100 recommend! Thank you so much for all your help Gina!

I purchased a storage unit that was up for auction. The manager was super helpful and pleasant.

Love the service always so helpful and understanding 💕.

Gina is always very helpful and ready to help. Without her here this storage units will not be ready.she is always ready to help anybody.

Best customer service in San Antonio

Gina was a very nice person very professional god bless her like coming to this place

Just want to let everyone know that gina that works in the office is a very great person and helpful to everyone that needs help she is always out to help in every way she can I really appreciate the gina and thank her for the time that I was renting the place great job gone will miss you take care and may god bless you and with you always

I absolutely love this place!! Great prices ,clean spaces and Mrs. Gina is wonderful and always ready and willing to help with any questions you may have. I highly recommend this public storage.

Soo helpfully with everything had some issues but Gina fix everything. Thank you for your help!!

Gina the manager here at this location is by far the best ever ... I highly recommend this location for Public Storage because of her. She is truly a one of a kind person. She is respectful, funny, and compassionate. I had a previous storage unit a couple years ago and IT WAS THE WORST. It was one on culebra but none the less horrible experience so I was nervous going thru a whole storage unit again with things hard and us moving but Gina was awesome and still is..... She makes this location #1 in my books...

Came to help a friend out on a Sunday. Ms. Gina was doing her rounds and stopped by to say hello and see how it was going. She explained to us where the bathroom was and even told us about a little place a few feet away where we could get cold drinks. She has a great sense of humor and most defiantly goes above the line in the hospitality department. I will recommend this location to everyone. She takes pride in her job and makes everyone feel welcome.

The manager on Zarzamora is so rude. I have been waiting one month to have them let me have access to my storage and she has rudely sent me away. Excuse after excuse. I have left message with the district manager several times and they still have not corrected this issue. I am out of options and I'm beginning to think they are hiding something because she will do anything to not grant me access to my unit. This is the second month I had to pay all because she won't let me in and I don't want to lose my stuff. That is if she hasn't done something with them already and that's why I can't get in!I hope corporate sees this and finally calls me!

I like this storage because I feel like it's a safe and secure area in order for me to store my things

Gina, called confirmed and arranged an appointment with us. At 10am. Because she needed time to get her golf cart out. Upon arrival she was driving her cart around, and when approaching her she screams in a very annoyed tone. "Did you make an appointment? I don't think you did." Our reply, yes you called me, and we set it up for 10 am. I believe it's 10am. She muttered something to herself. She continued with the annoyed tone. Appeared to be very agitated we were there. Making rude and unnecessary cometary. This was my first contact with Gina, I'm sure she was just having a bad day but she asked for the review, and because of that I thought she needed to know, I felt as if I was inconveniencing her day by showing up. I hope things get better for you Gina!

Gina went out of her way to solve all the problems in getting what I need.

Great customer service very good communication

She nice person thank you, she helps a lot

Thank you for your service. it was a Blessing to me

Outstanding management!!!

Very friendly and great space for what I needed. Thanks Ms. Gina

Gina property manager. She could not be more knowledgeable, helpful and kind. She is a pleasure to work with

Ms. Gina could not have been any more helpful and kind truly very easy to work with.

Gina the Manager at this site is Awesome!! She always has a great attitude, she’s very helpful. Please Please give this dedicated employee of yours a raise or a promotion!!! It would be well deserved. Thank you Gina!!

The wretched woman ran me off the property with threats of calling the police. Truly, an unsavory cast of... People... If I may use that term very loosely. Screaming that I was breaking the law for bulk buying items from a customer of theirs. "YOU CAN'T CONDUCT BUSINESS HERE THAT'S AGAINST THE LAW" She yapped. Perhaps she was angry that I was enabling him to terminate his monthly payment obligation by buying the large sum of items. Speculation aside, I'd avoid this place; if not for your own sake, then for sheer principality. I had to peel out of there without any ropes or straps in place and find somewhere less hostile to stop and secure my wares.

People are very helpful

Gina,is a very nice person & helps you in many ways. She also has a good personality , I've been knowing her for four long years. She has treated us with respect always. May God bless her and give her more

All though my unit is not at this property I am so glad I came here cause it was more convenient...but also because Ms.Gina helped me out I appreciate all she did to lower my fees being that after 5 years I've been a tenant.. so a big shout out to MS.GINA 🙌

Gina was excellent and so professional. I will rent here again.

Fair

Gina was very helpful in getting my unit!!

The woman working the front desk is nice and very friendly always makes me smile when I need to go make a payment

Hey Gina thank you so much for your help with my unit.. I know that my things are going to be safe here.. your a nice and kind person.. I really recommend this public storage place ..

Amazing manager!! She was so helpful, an awesome fun personality, and a great sales lady!!! We got everything we needed and more!!! Highly recommend this location. Thank you Gina!!!

Was very helpful and I would definitely recommend

It's convenient

Miss Gina is awesome!!!!! Very happy customer...

Very nice lady ....helps all the time and is always working

I'm so happy that we have Gina from the storage unit that we n appreciate that Gina is doing good at what she does at the storage unit she is very helpful respectful thank you very much for her service to us...

My experience at the public storage was great, Gina was very nice and had no problem with helping me with my storage

I come in thought it was close saw someone got excited to rent a storage blew my horn She threw up her hands like forget you! Omg it was so in unprofessional😔 left immediately🤨 sad how people are these days😔

This is by far the most awesome manager. She's not only so helpful when it came down to a situation of losing everything and using my storage store everything but she's always been very fair and works with us when we really need it she goes out of her way to give us some advice to helpful ideas for anything that we might be going through as a percent San Antonio and I give Miss Gina a great big hug for being the person that she is I mean it some people can be really mean and sometimes you can be very hard but overall I've seen her good side and she's amazing I recommend this place to anybody and everybody

Awesome service. By the book!!

The Manager Gina is a very nice helpful lady I would definitely recommend anyone needing a storage to come get one here!

Miss Gina is amazing, cares for her customers and took time to help.

Very helpful with my impatient issues and helps resolve them thanks. Good service

Just wanted to say Mrs. Gina was very helpful and knowledgeable. She helped me pick the size of my storage. Would highly recommend this storage and talk to Gina. Excellent customer service.

OMG best experience ever... Gina was very professional and awesome thank you..

Gina is absolutely amazing and very helpful. She deserves more than 5 stars. Thank again!!!

I have had my storage for like 4 years and the property manager Gina is awesome! has been so nice to me she has work with me on paying my rent I will recomend to put your stuff in public store here.

Had great service with Gina today made my day the late charge at this time were not acceptable With school and grocery being so high thank you so much Gina

Absolutely LOVED my experience here !!! Gina was amazing and helpful in the entire process! She was always available and on the property to assist in my every need! Will most definitely be a returning customer! Thank you Gina!

Gina is the best! She was so very helpful and patient with my kiddos and I! I definitely recommend renting from this public storage! 😊

Thank you Gina for helping get a new storage unit . great service , friendly

They have some of the friendliest staff but their is a down fall in book keeping in the corporate office lost payments, and rejecting payments for no reason but staff like Gina and Liz make up for it thanks you guys keep it up

Do not rent from this place. The manager is an amazing sweet person but the property is trash. My moms storage is infested with rats. They destroyed all of her belongings and even though she had insurance they stated it will only cover $250 worth of her property for rat damages. She's literally been renting out this unit for almost a year and paid the extra amount for insurance all for nothing and everything is destroyed. Find a different place to put your valuables.

I was wondering why or do you give receipts? We didn't get one or maybe lady forgot?? I don't know how to work this message thing iam learning as I go but I wanted to fix this mixed up. There was a mixed up in the Gmail account. Missing a number but it is all fix now n I want to apologize to the company n the lady that works there. Thank you for taking the time in letting me know.

Ms. Gina gave me great service well explain of rental service.

If anyone that is looking for a place to store your items to go to Zarzamora location, Gina is very helpful and friendly. Highly recommend this location.

Gina was fast and very nice thanks for your help

Gina is an awesome person . She is very helpful and friendly. Funny .

Its great locatiin. And Gina a very helpful manger. With a great altutude.

GINA IS THE BEST, LOVE HER CHARACTER , VERY HELPFUL, EVERY BUSINESS NEEDS A GINA IN THE BUSINESS TO BRING CHEER AND LAUGHTER TO CUSTOMERS ( I TOO AM A GINA)

thank you jina for all your help your a sweet person have a blessed day

Gina is Amazing! Great customer service, funny and friendly, helped me through the whole process, never rented a storage before and she made it a comfortable experience

Had great service, Gina was very friendly and helped me with getting the right size storage unit, would definitely recommend

Gina was absolutely amazing! Very personable and attentive to my needs. She is definitely a great asset to the business and deserving of 5 STARS!! Excellent service!

Very good and clean .nice manager

Great experience. Ms.Gina was very helpful! Making sure I understood everything! I definitely recommend.

Gina was very helpful and informative i had been trying to rent a storage for weeks now and i called a few times to get info but i kept missing the $1 deal so i said I was going to look elsewhere but something kept bringing me back to calling public storage the way Gina treated me was amazing she explained everything to me answering all my questions she had all the answers to every question so i felt no need to go anywhere else she actually had the patience and had a great attitude to go with it so i ended up renting the storage online while being on the phone with her i feel any other worker would of hung up on me but she walked me through that as well even tho i wasn't getting the order with her over the phone she still helped me and to me that is amazing customer service i am glad I made the decision to rent from public storage and I would like to say had it not been for Gina i wouldn't of gone thru with it! Thank you Gina 💜

Ms Gina was amazing very helpful and understanding helped me every step of the way will definitely be recommending people to her in the future thanks god bless 😇🙏

Service excellent by miss Gina Colon. I am very pleased with service.❤️🙏

Gina is amazing Very patient and helpful

Best customer service ever! Gina was so helpful and very knowledgeable.Will definitely recommend this public storage!

Thank u Gina u are so sweet n kind thanks for helping Me getting the right storage for my stuff I really appreciate keep up the good work God bless u

Happy with the service at public storage on zarzamora.Thanks Gina

Gina is soooooo freaking awesome I love this place. #publicstoragecustomer 4eva🥰

Mrs . Gina was very helpful and listened to my situation very understanding and explained what I was renting and got me a very decent storage came off strong at first but very nice lady by the time I left she gave me a good deal as well I would definitely recommend this storage ☺️💯

Gina was very helpful with everything she's an awesome person God put her here for me today God bless you Gina

Thank you Gina you were very helpful , thank you for being a angel on property 😇

Gina was fantastic

Very helpful and a good worker even on her lunch break takes time to help a customer

JEANA is awesome. Always willing to help kind professional lady.

Gina was great and very helpful.

Great place for all your storage needs. Gina is great! She went above and beyond to help us and make our experience headache and hassle free. Thanks Gina.

Gina was great! Very helpful!

How much does a 5×10 storage run?

Thank you to Gina!!! I only needed the space for 3 weeks and she told me about the specials. She figured out how large a space I needed. Gina also showed me how to download the app to make it easier to open the gate. Thank you again Gina!!

Good deals jean is the goat

Gina was so helpful. I had never had the use for a strorage unit and she explained and helped me get exactly what I needed.

When I first got a storage unit I was very welcomed and was unfortunate enough to lose all my keys moving office spaces and my home. Thanks to Ginas helpfulness I was able to get the lock replaced and all is well again. Big thanks to Gina at Public Storage. And, yeah she is kinda like a Tia. :)

How much is it to rent a storage unit

Very nice lady very helpful mrs Gina

Awesome staff and very helpful aswell walked us thru the rental agreement and helped us understand the gate and how everything worked.

Gina is very helpful and honest.Thanks Gina.

Gina's customer service is off the charts. She is a leader in every way and is very understandable

Ms. Gina was very helpful. Clean storage area.

I truly love Gina ,she is there for you ❤ very kind person, understanding and very Caring because of her I stayed with Public Storage.....

Gina is amazing! She help me with anything about the storage unit. It was my first time renting a storage unit and she assist by guiding on me on how to place the lock and making sure vacating the unit was a breeze. She is very attentive and will help at the drop of a dime. Would definitely recommend the place.

Wonderful customer service. Gina the property manager has been very helpful. I highly recommend.

Great manager gina always available when needed. Thank you for a great experience

Gina was very helpful and friendly! She made me feel like she was my Tia! Thanks for your welcoming service.

Gina is Da Boss! She not only took my payment, she set up my Public Storage app, helped change my daughter as emergency contact and other stuff. I walked out a very happy camper. Thank you Gina.

I loved the service took the time with me and enjoyed every moment.Awesome lady thank you so much...

Awesome customer service.. thank you gina...

We were undergoing a severe thunderstorm and the power was down.. Very unfortunate events happened today.. but Gina was the most helpful through it all!! Thank you so much. It’s nice to know there is still staff that go above and beyond for the customers!! If I could leave 10 stars, I would!!!! Highly recommend this location.

Thank u Mrs Gina for everything I felt comfortable renting my unit with u ...my safety was excellent n thank u for ur excellent work n would rent again from u ....ur work ethics was outstanding..

Convenient location, easy auto pay, and access in and out of the complex was simple. Gina was very helpful made my experience less stressful she was super nice and explained everything every step of the way. Highly recommend to visit Gina for your storage needs!!!!

Gina was so amazing, super friendly easy to get along with and not to forget hilarious 😂 She made my experience so amazing and it was truly contact free, from a 6ft distance she truly helped me a lot. Thank you Gina.

Gina was helpfull and very respectfull

Gina was the best I could ever find so helpful very respectful accurate on the space I needed helped set up my ph app a very customer Her service very Professional knew her job and I was n and out real fast highly recommended

Gina is great. Easy to work with, called to provide assistance with online setup / registration and also provided detailed instructions on how to access the storage unit. You can't go wrong here with Gina running the show!

This is my first time using this storage at this location. I think it's ghetto. The manager forces you to buy the lock. When you can buy your own.

Gina is a real professional lady and is a wonderful lady communicate. Real nice personality.

Gina is a friendly and professional property manager. She has made everything so easy and she very helpful..I recommend this location to everyone.

Ms. Gina is a friendly and professional property manager. I recommend this location to everyone.

Gina was awesome! She made everything simple and easy to rent and to close out the unit.

Muy caro las rentas

Gina is a very nice lady today I went to remove all my personal thing and she stopped to see if I needed any assistance. Then I told her that I wasn't needing this space and she explained everything I needed to do. She's a very friendly, nice,and kind employee. Thanks for having Gina working for you.

Very appreciative of Public Storage. I lost my mom recently during this pandemic. Thru my struggles financially I truly want to thank Public Storage and Mgmt.Gina @ the Zarzamora location in San Antonio, TX. I wasn't in any condition to go thru my mom's belongings at this stressful time of my life! THANK YOU! Public Storage and Mgmt. GINA for helping me get thru these tough time of my life! Gina, has been very helpful, courteous, and understanding during these tough times. Don't know what I would have done without PUBLIC STORAGE! I wasn't in any condition to go thru my mom's belongings, better yet get rid of any memories I last have of my mother. Thank you for all you've done God bless you always, Gina & Public Storage @ Zarzamora location in San Antonio, Texas.

Gina is a very nice person that we’ve meet here at the storage she is very helpful and understanding she has good work skill ethics

The location manager Gina is awsome.great customer service and good attitude.i enjoy talking with her every time I go.and public storage gave me a good price on my unit.

I got locked in to the storage units the other night the police had to come and Gina was there but see couldn't hear because was on the other she's on the other side and the storm was so loud but I don't see it is her fault I see thats corporate fault so you know they should have had a switch or something cuz that's not right but she's a good person she calmed everybody down

Gina your a sweet heart thank you for your kindness.:]

Gina is a wonder person to talk to and understand you and try to help out hers I give her a 100 % good secone.

Excelente atencion al cliente

Love this place.to sum it up all in all fast easy and simple and friendly when it comes to my public storage

Thank you Gina for your great service and excellent help!

Gina was the best! I forgot my keys and had to break it, she was helpful and funny in a stressful situation!

Friendly staff will work with you if you don't have full rent the manager is a sweet lady and very helpful.

Gina is amazing ,great help

Best place in the south to store man! Gina there is simply the best! Always helpful! Best attitude for her job, work ethic and life! Was going to empty out my storage to move, but thanks to Gina, I am one step closer to where I need to be. If she doesn't get a raise for being absolutely amazing...idk what is wrong with the world. God bless with love and gratitude

Gina was extremely helpful. She jumped straight into solving our storage need and I am grateful she was here to help. She was super courteous and professional. Thanks Gina, you rock!!

Gina is very kind and helpful ending everytime I go and have questions she answers all my questions. Today she went above and behind by helping me set up Public Storage App on my phone. She is very knowledgeable of everything Public Storage. Thank you Gina

I would like to say Thank you to this lovely lady Gina. She helped me to decide what unit I needed when I came in to get a unit I was a emotional wreck going through a Domestic case. Gina was a blessing she assured me all was going to be ok and helped me pick the right boxes and advice on what I needed and how to pack my storage unit. Thank you Ma. Gina for going above and beyond for me... You are heaven sent I hope there were more people like you in this world.

Miss Tina over at the public storage on zarzamora Street here in San Antonio Texas is awesome very courteous and kind and took her time to help me how to open the security gate that is awesome

Gina is awesome I've been a customer for some years and i've always been treated awesomely thank u gina

Very storagey

Dropping property for someone else, and apparently I didn't park correctly and another car reported me. Manager came and spoke very rudely to me. Explained that it was my first time there and if someone wanted thru I would have gladly moved. She wasn't trying to hear it, as if I had done it on purpose. Her people skills get the same rating ...

Very great and very helpful Gina very good person

Gina was very polite,nice and respectful I would rent here again.thanks ,Gina

Mrs Gina was Awesome! She took care of us and provided excellent customer service from day one. Will do future business without hesitation and highly recommend her to family and friends!

Thank you quick and easy to get a storage excellent service Gina was so sweet and funny

Mrs Gina took very good care of us from customer service to getting us on the right unit! Explained everything thoroughly and had the perfect attitude! I will definitely recommend this place for the best costumer service and storage space!! Santos and Denise Castro

The site manager Gina goes above and beyond customer service . She is so helpful and kind. Thank you so much for your help.

Gina is very helpful she help me find the best unit that worked for me.

Horrible service, were being watched as we unloaded our furniture and personal items. There were others unloading and loading but for some reason we were being watched first and last month I will use this place!

Wish I could give the lady in the front office a 10 star service review I love the way she is wish there were more people like her thank you 🙏

quick and easy process, Gina is the best

This particular Public storage has THE BEST customer service of any location (and we’ve been to several) we have used. Gina is very accommodating, personable and helpful. I have worked in customer service for years and recognize that excellence when I find it. Thank you, Gina!

Safe storage unit; however the lady in office is VERY RUDE!!! Her manners of speaking to customer was very AWFUL to my friend, he was trying to input code at gate to get in and she came out yelling at him to hurry and move!! She was THREATENING that she knew his name and unit #.. We didn't know what she meant but VERY AWFUL LADY!!!!!!! 🤨🤨

Gina has been a tremendous help when I was getting the storage unit. Gina has always been helpful with each visit and treats customers in a timely and friendly manner.

Gina was very helpful really enjoy her kindness and opportunity to meet her and confident in my belongings at public service

Had a problem but it was promptly handled.. thank you so much!

I want to thank Gina for her excellent customer service and for working with me when I needed time to get my priorities in order. I recommend Public Storage on Zarzamora they have great prices and great customer service.. 👍🏻👍🏻

The storage unit doors are quite tiny, maybe 3ft wide. We had looked online at the photos and they only showed the larger doors. We wanted to rent a 10x15 unit, paid deposits without seeing it because we were moving from out of state. When we arrived to have our items delivered to storage we found rodent poison in the unit and it SMELLED TERRIBLE. A rat had obviously died in the walls. It was dirty and there's insect webs/nests/carcasses in the unit because there's gaps in the walls where they're obviously entering as well as moisture. At first the manager said they weren't going to refund us the monthly rent even though we hadn't even moved anything in yet. I'm not sure what changed her mind since she was very rude to my husband, but she did end up refunding everything but the admin fee. So we went down the street to a different location. I would avoid this place.

Gina was very sweet and nice ..friendly

Very pleased with my local puplic storage would definitely recommend to friends and family awesome service great with security of my belongings thanks to store clerk Gina she displays hospitality and friendliness

Superb Customer Service, Gina was very knowledgeable and helpful.

Gina is a great employee. Even when I talked to her on the phone. She was so helpful.

Disculpe puedo parquear una traila de acarreo de 6×14 y cuanto me cuesta gracias

Gina is the best!!! She knows her stuff and is always thinking about what is best for the customer!!

Nice place

This is by far one of the best storages I have dealt with! Gina is absolutely amazing. I am so blessed that she has been the one working with me. If you need a place to put your things I definitely recommend this location and If you want the best service ask for Gina I promise you she will go above and beyond to help you.

A wonderful place, kind friendly, with plenty of smiles and laughter service. Low prices and very clean areas and storages. Very helpful we need it. I couldn't Thank them enough for the kind service they have.....

Gina by far is the best customer service I have ever experienced in any field of business I can not express how much help she was if there was a 10 stars I’d give it to her and then some public storage has restored faith with in me thanks to this lady. Gina keep up the outstanding service and helping individuals like myself.

I had the worst experience here. I unknowingly arrived at this location 10min prior to opening time. So, I figured I'd wait as I didn't realize it wasn't open yet. A lady (Gina) comes out the apt on property. Rudely tells me you need to park over there (pointing)... I had parked behind a car because the only two spaces where customers normally park were taken. I ask where? She says those "3 slots over there". There is no way to distinguish its a "parking area", nor are there slots. Anyway, so I reverse along fence line... Wait a few mins since I AM early and try to be courteous to the lady and give her time to open. Another lady pops out apt brings a car from the rear parks next to me, and just sits there. Next thing I know, the lady Gina is flagging me down. I go to office and I begin to apologize telling her I didn't realize they weren't open yet she then rudely states "yeah your real early". We go inside. She asks did you schedule an appt? I say no, and she says well we're doing appts right now because of covid. I said oh okay, well I reserved a storage unit online and it just states to come in following day before closing time. She then says yeah well "they don't know, they don't work in store". Anyway so I proceed to ask if its an issue that Im there because I already feel the rude vibes. She says no I'll fix it... Fix what? I don't know...? Anyhow, so she then says you can also do all this online too. So I then tell her that I tried however, it wanted to charge me for a lock after I've already previously purchased a lock from Public Storage during a previous storage rental. She says let me see the lock!.... Soon as I bring it out she says NOPE! that's not it. For one, it is a public storage approved lock. For two, she hadn't even gotten my name or anything yet and was waving a lock around saying this is the one you need to buy. At that moment, I was done with her and the very poor customer service I was receiving. I ask if she was having a bad morning and if not what was her deal...? She was making everything incredibly difficult and made me feel like I was a problem being there. As Im trying to walk out the door is locked. I felt so uncomfortable as shes yelling at me Im trying to unlock door and walk out. It was horrible. I didn't bring my business in hopes of ruining her day because I showed up according to her "too early" 9:30am is NOT early. I begin my days at 5am everyday so I dont understand why she had to be so rude as if I intentionally inconvenienced her. She almost ruined my day. But everything happens for a reason... Now instead of driving just down the street to store my belongings conveniently.. I am having to drive a little further but I got a way better deal and my lock wasn't an issue at all. Paid only $25 for my first month and encountered an awesome property manager who's getting a 5 star review from me for all her thorough assistance. Im all for taking precautions during this pandemic also however its not an excuse to be rude and if yall have certain "protocols" they should also be in accordance online also. We cannot assume anything. I wouldn't recommend this location... Un-necessary upcharge. Rude and unprofessional. I left practically running!😣 Not to mention this lady Gina called my phone almost immediately after I left. Something told me it was her so I didnt answer. She left me a voicemail to call regarding my reservation but I never called back. I never gave her my name either but Im sure she knew it was me. The whole situation made me real uncomfortable. I would never do business here. 👎 Gina, generally normal people greet customers with a "good morning" and a smile. Not the grumpy attitude you gave me. I hope your job gets more enjoyable for you even if its a monday morning. There's no excuses.

Gina is cool shes good people

Best in working with you

Gina is the best!!!! I have left and came back because of the excellent customer service she provides..Thank you Gina!!!!

Gina has helped me alot with my storage thank you

The manager was fabulous!! Very, very clean!!! Great prices!!

Ms Gina is awsome very helpful. Get to know here while ur stuffing ur storages say hi and get to know her. She has amazing decorative character and pazaz. She was walked across yhis great nation. She is excellent in people skills and customer service. She treats u with respect. If u come and unload on a Saturday morning she likea breakfast tacos....FYI. See u again Ms Gina. Thanks.

Gina is amazing! Absolutely the best service and personal experience above all others. After explaining my incident at another location where my unit was burglarized and several thousand dollars of property stolen, Gina made sure I felt secure and comfortable with this location. You're the best property manager, Gina. An amazing person, I wish you all the best. I'm sorry I had to move to another storage place but I needed it to be closer to my new home. Thanks for everything!

This location is awesome with reasonable prices! Gina is very helpful, kind, and is always there when needed.

Excellent experience Gina was really nice and informative and cares about her customers she did a really good job.

On time and very helpful. Gina was very polite and answered all my questions. I highly recommend place for future rentals. Always had a smile on her face. Thanks Gina!!!!

I recommend this place prices are reasonable and the properties always clean and Gina thank you for your help and understanding your awesome 👍God bless..

It's alright for short term but watch out long term they keep adding to extend every 6 months it goes up and up. You would think it would be the other way around but he'll NO!!! THEY GET YOU ONE WAY OR ANOTHER. YOU BE THE JUDGE HAPPY STORAGE GUYS AND GALS ✌🤘🤙☝️

The property manager Gina is very nice and helpful. Always a nice experience when I visit.

Gina from public storage on Zarzamora is awesome! She was so nice and had such great customer service skills even at a time like this! Great Job Gina and thank you for all you helped us with!

I've rented plenty of storage units before and this location is amazing due to Gina. Very respectful honest and gives you everything in detail. Thank you Gina for taking care of my storage needs and making sure I had the correct size for everything I had.

Gina was awesome she was so helpful and so nice i definitley will be coming back.

Gina gives great friendly services. I wouldn't go to any other storage.

Average

Gina was extremely helpful with finding us the perfect storage unit for our needs and budget! I highly recommend her to anyone looking for an affordable storage unit with impeccable customer service :)

Gina is very a helpful employee nd she is very funny it's a good place 2 go 2 storage ur stuff

Gina was very helpful understanding has a great personality help me get wat I needed to get done

I love this place I especially love miss gina shes amazing works with u on everything and her att6is amazing I will not move from here cause if her she makes it family friendly

Gina was very helpful understanding n had a good attitude

I always come back to public storage. I have never had any issues. The service by the lady (gina) is excellent. She's the main reason i always go with public storage.

GINA IS AWESOME 💕

I was in need of a unit and i sure was taken by miss Michelle W. Excellent customer service! She is so helpful and super friendly. I was definitely well informed of all the perks amd extras of the whole rental process. Thank you!

I am very happy w/ my storage unit. Gina is very helpful and always polite.

Gina was the best, courteous and friendly and made me feel at home.

Gina was very helpful. Adored her verbal communication skills.

My name is Adrian and Gina and Michelle W. are truly the best so kind and incredibly knowledgeable.

You have to be I've always have a good experience you with a Michel and Gino's he added location O we do me is good good I job and getting my payment then post it account for

Awesome Customer Service! Gina is great!!

Had the pleasure of doing business with Gina (the manager) outstanding person would recommend her

Had a great experience here gina was very friendly the prices were great would definitely recommend people to come here definitely coming back thank you girls

Michelle w. Was amazing person I love the way she work with me thank you for the help

Excellent customer service from Gina... been customer for more than a yr..

Excellent service, clean property, very friendly. Gina the manager is awesome

Michelle w. Really helped

Michelle W. Was really helpful and answered all my questions. Good staff.

They make you buy a lock you can only use at public storage and can't sell back. And at the last minute you have to buy insurance coverage for the unit.

This is our first time renting a storage our experience was great Gina was our representative for public storage she is awsome person great costumer service walk though the whole process and even showed us what the difference was between different storages and gave us a ride on the golf cart our experience is good no problems what so ever safe and sucure facility plus Gina always has 👀 on things that happen here at public storage Gina thanks for making us feel like part of a family

I recommend this place, the people are very friendly, and very funny, reasonable prices, Gina was very helpful to us, just by telling her what stuff we needed to store, she already knew what size of storage we needed. Thank you! Gina.

Great service ,kind and smiling all the time ...always good to see her at the office ...great service .Michelle.W.

Michelle W has great customer service. The only bad experience is the part that they make you get insurance and a lock at there cost with you the customer not being able to provide your own. I went for a 1 dollar special on a small unit and ended up paying 62 dollars. I hope this review is helpful for anyone in the near future.

Michelle W was very helpful in helping find what size of unit I needed. Very kind and patient Thank you so much!

I'm a Strong Believer in giving Credit to those to whom Good Credit is Due, Miss. Michelle, was very out going and very informative in helping me find a solution to me relocating to a bigger unit, she went above and beyond. It was Quick and Frustration free! In the long run she saved me money, in months to come. And a bigger unit. Thanks you for your Patients, and your professional customer service care experience. I highly recommend this storage facility to my family and friends, keep up the Good work Miss. Michell W.

Gina is the best! Fast and friendly service. This is my 2nd time using this location, and I will definitely be back in the future. Thank you Gina 😀

Great Sales

Ms. Gina is the sweetest, and most understanding person I've come across in the customer service industry in a while.

Good and quick service

This was my first time renting a storage unit so I was very hesitant on doing so but I had to. So I did my research and went with this public storage due to the location and availability and I'm glad I did because I hit gold being able to have Gina as the manager at this location! She is AMAZING! She is an absolute sweetheart! She was more than just a manager of the facility. She is very friendly! VERY PROTECTIVE!!!! She is very knowledgeable of what she does!!! She went above and beyond making sure I picked out the right size unit, making sure that all my belongings would fit appropriately in the unit I was going to be renting. She was a listening ear and gave me a good word of advice during a very hard time that I was going through, she was always so comforting. She was EXTREMELY quick to react to pad lock my unit when I thought my key was lost or stolen AND change my gate code. I called her in an extreme panic about my issue and she secured my unit and calmly reassured me that everything would be ok. She has helped me in many ways! Too many to write. 🤗 And I am and will always be grateful for what Gina has done for me! Gina plays many roles here at Public Storage and does them very well! I HIGHLY HIGHLY recommend housing your precious good here at the Zarzamora Public Storage with Gina! She will DEFINITELY treat you like family and PROTECT you and your property!!!!! Gina and Zarzamora Public Storage gets an AAA++++++ from me!!! If I could score higher I would. Thank you Gina! You are a Heaven sent! 🙏

Renting my first storage unit was an amazing experience with Gina.. She was awesome, very knowledgeable and new how to get the most of the space I was renting. I would give her 10 stars if I could ☺

Great manager.

Michelle was so nice! Very informative and Sweet. I was skeptical being a first time renter and being low on funds due to other moving expenses but she made me feel like I was making a safe and affordable choice. Excellent customer service!

Gina is extremely nice and helpful. She is very thorough! And the pricing is the best in South San Antonio!

Gina, the manger there is amazing. She’s playful and easy to get along. Great service highly recommended.

Michelle has a great personality and was very helpful with all of my needs

Michelle was helpful. And I was in and out. And Gina helped with me the first time.

Gina is the best employee ever niceeeee

Gina thanks

I would definitely recommend his public storage unit to all my family and friends. The manager Gina had very great customer service and she helped us get the right storage unit we needed it at a great price. Thank you.

The manager Gina provided excellent customer service and answered each question I had thoroughly and accurate. Although I probably took a lot of her time she was very patient with me as it was my first time at a storage. I highly recommend this storage place very affordable and amazing staff! Thank you so much Gina for taking great care of me!

Very nice tentant, place is very clean

Gina is friendly and was very helpful in helping me decid what would work best for me.

Gina and Michelle were very nice and helpful. They got us into a unit quick and easy. The location of this unit is convenient and they made sure we had everything we need.

The manager has harassed me since the second month. She treats customers very badly. She takes advantage of ppl who need storage. I once told her I'm gonna report her and she said no one ill listen. If the owners are reading this u gonna lose a good paying customer. I don't wanna leave a star but it's required to end comments

Awesome staff very helpful and friendly the manager Gina is the best!!!

Michelle gave good customer service

Michelle was great and helped me through the whole process and let me know everything I needed. Thank you very much.

Gina provided amazing customer service. Thank you Gina

Thank you Michelle , She's Very Helpful 😊

I've been with public storage now for 5 years and I love the company and I especially love Gina because she's very helpful, nice, caring and is always willing to help out if she can in any way possible she has a heart of gold.and I just want to thank her for everything she has done for me so if y'all need a storage that the place to go and gina is a person to talk. Hope everyone has a blessed day

I’ve been a customer for years and it’s because of Gina that my family and i have a storage unit there. Her friendliness and great customer service is second to none. I highly recommend this place to my family and friends because of her.

Gina does a good job and service, helping out. Going out of her way to help others.

Gina was a very friendly person she explain everything to me .I really appreciate what she did for me today Thank you

My experience with public storage on zarzamora was a journey for me but with the warm heart and encouragement Mrs Gina would always give me during my visit and contact, she made helped me to feel better and maintain belongings from auction. If she hadn't continuously contact me and encourage through losing my job and about to lose over 10years worth of my belongings , I would have gave up. It was good to have someone genuinely rooting me on to keep making some type of payment. I Appreciate Mrs Ginas Remarkable customer support and bluntness.

Gina is awesome great customer service and always helpful

I HAVE MY STUFF AT ANOTHER LOCATION BUT I BEEN COMING TO THIS LOCATION FOR 7 YEARS WITH MRS GINA SHE IS A VERY AWESOME LADY AND VERY FRIENDLY KEEP UP THE GOOD WORK. MRS GINA

This is a Very Dependable Place For Me Too Relie on For My furniture and house holds

Michelle was awesome!!!

Michelle was very courteous and knowlesgable. Thank you Michelle for the positive experience.

Gina was awesome she was Friendly and informative

For a storage place, you would think the people would be boring with no personality. In actuality I had a great experience at this location. Michelle was great, very helpful and very funny as my experience was anything but boring. I would recommend this place to anyone looking to store their personal items. Instead of paying for a month, we ended up paying for 2 months. Great customer service, every informative

Gina is a great lady great personality loved her upbeat performance and price is awesome too. Call Gina at this location for a great deal

What times are the gates open

Thank you for your storage room it helps me keep my tools and parts organized and other things separate from my home. And for the employees that work there are very respectful with good attitude and treat me like family. Public Storage number one in San Antonio, Tx.

A1

Super fast and informative service. Michelle was great and funny!

Gina is So Awesome! Outstanding customer service representative! I Appreciate her help and suggestions today. Such a relief! Friendly and funny. I definitely will recommend her to family and friends.

GREAT SERVICE & FRIENDLY. IF YOU WANT TO GET A STORAGE UNIT THAT HAS GREAT CUSTOMER SERVICE & GREAT PRICES I RECOMMEND IT HERE..#FRIENDLY#FACES#😉

Ms Gina is an awesome woman, I'm in customer service dealing with all sorts of people through this great nation and let me tell you Gina makes this storage facility great, she's helpful ,caring , and a great security as well. I definitely would recommend this storage facility

Very good service and very helpful. Gina helped me to select the right size unit.

Gina and Michelle were very helpful and have great customer service!

We did not expect Public Storage to be open on a sunday morning. And Gina had the most positive , friendly and great demeanor. It made our experience pleasant. Thank you Gina ! You are the best. Forever grateful for making our experience great.

Awesome experience. Gina is such a lovely person. She made me feel welcomed and was very friendly. I am a customer now. And I will strongly recommend this place. Gina... You Rock!!

Gina and Michelle were a joy they were truly hopeful. Great customer service.

Great customer service from michelle, she was awesome., very helpful.

Michelle was Very helpful!

LOVE IT! I would highly reccomend this location to my family. Gina is wonderful and always on top of her game! Keep up the great work guys!

Great friendly service. Michekle was very helpful

I love Ms. Gina! She is the sweetest! And most helpful person throughout this entire move

Gina was amazing she helped us with info and we were very satisfied with the service. Above and beyond!!

Glad to do business with him for 3 months storage as emergency. She's very understanding and respectful.

Gina was so great and helpful! I cant even begin to express how helpful and amazing she was on our first experience with public storage! Shes the reason I'll continue to reccomend this place to everyone!

Gina , the clerk was very helpful and gave good life advice.

Gina it was great doinf business with you 🙌

Great

Awesome place and good customer service

I would highly recommended this storage facility. The staff is really helpful Mrs.Gina

Gina was awesome...always there when we need her ....

Gina is so awesome. I have been a customer on two separate occasions the past 2 years. My current unit I have had since June. I was about to deliver my 3rd child and was going through an unfortunate life crisis. Gina was so kind to my family and always joking with a big smile on her face. Her great customer service and approachable personality made me forget about my current troubles. I have no doubt in my mind that my items are in a safe place everyday. Thanks for being a real one Gina ;)

Lady was rude and did not want to help us

Great place, I really recommended!

Gina was really great, funny, very conversational. Nice and helpful. We went in and came out very quickly. If you need a storage see Gina and she'll help you out.

As a first time storage user the property manager Gina was sssooo helpful and knowledgeable. She answered all our questions and was very friendly. I would recommend this Public storage to other because of Gina.

Miss Gina was great and so funny, and had us in and out at a timely manner 10/10 would recommend.

Gina was the best. She was so helpful. Would definitely recommend this place to all my family and friends.

Michelle was extremely helpful with a great sense of humor and work ethic.

Love the location and Gina. She was awesome and hilarious. Badass woman! Made our morning and will defiantly love coming to our storage every time.

I love Gina..she's a wonderful person. She makes us feel like family. Always good vibes there. Definitely recommend this place

If I rent a storage room there do u have haul truck for rent... for a day

Such a big help, Michelle and Gina helped me tremendously! Recommend this storage to others !!!

Ms. Gina is wonderful! She made me laugh and taught me how to open my unit. Thank you!!!

Rent keep going up every year $20 more..

Definitely recommend this place Ms. Gina is a awesome person very friendly and helpful.

I had to rent a small storage for some odds and end..and. Gina was very helpful. I told her what kinda of stuff I had and she recommend the unit I rented. It was just enough space for the money I spent. Thanks Gina for your honesty.

The staff is amazing.

Very nice. Gina and Michelle were very helpful

Ms Gina profishionul and friendly and took her time to explain everything I need to know❤❤❤

Mrs Gina and Dawn were really polite and friendly and they helped us find the perfect space for our storage would recommend 10 out of 10

Ms. Gina was awesome. Definitely a recommendation to friends and family. Awesome, clean, well maintained facility.

Was looking for a storage unsure on the size I needed but didn't have to worry Gina was very helpful, honest she took us to see the unit as well as make sure we could open and close the unit she honestly went the extra mile. She goes over all the paperwork and any questions we had and did I mention her great personality and her humor she had me laughing the whole time. If you neededing a storage come see Gina they have great prices.

Michelle is an awesome Manager. Super sweet and super personable. Great way to start a business with such a pleasant woman.

The manager is loud, rude, and not even on premises when she's supposed to be. She'll close the office mid day for hours then turn about and close for the night at 8 instead of 9 with no notice whatsoever

My first ever experience with a storage facility and it was great, Michelle was very helpful and explained everything thoroughly.

Customer service was great , Gina was very helpful . Very great spirit , I felt welcome as I walked in through the doors, she waited after hours for me , shows she puts her customer first then herself , very great ! I recommend to go to her and this location !!

Ms. Gina is a kind and professional employee always willing to help the customers get a great deal. Thanks Gina 🤗Thanks

Exceptionally informative and professional with a smile.

Ms Gina the property manager always provides great customer service and a willingness to help 100 % of time.

Best manager ever. A very friendly person. And keeps property clean and up to par. Last review of giving Ms. Gina a 3 was a mistake. Probably spell check was all bonkers.

Ms Gina is an awsome lady.. A very helpful person.. Excellent management.. I definitely would recommend family and friends ... 5 stars to Ms Gina..

Gina n Anna are Awesome very help ,and awesome customer Service...