Public Storage Self-Storage Units at 10810 Vanowen Street, North Hollywood, CA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
Nearby Self-Storage Locations
Self-Storage Near North Hollywood
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 278)
The staff are quite nice and they keep the property clean especially the entrance and the restrooms
I highly recommend this location. Haden and the staff are really helpful, and always going the extra mile. The property is kept clean.
Muchas gracias a Haden y Chris por toda tu atención.
Bait and switch. They don't tell you how much it will go up in a couple of months. They wait until you're moved in and committed. No commitment means they can raise month to month and are cold as ice about it being "legal.
Muchas gracias por toda su ayuda. Se lo agradezco mucho Haden
Storage itself is good, but the people working here are extremely rude. If you have any problems... better yet, don't have any problems. If you do contact public storage call, the main company, don't call this location or talk to them. Trust me.
Be aware all the spaces at this facility have a height restriction, meaning that there is a "wire" ceiling so one is not able to stack beyond the top height of the space.
Thank you for all your help today Haden, you are amazing
Was in the need for a storage place, walked into the office and was greeted by Haden. Haden walked me through the rental process and was very sincere and friendly. He helped me secure my storage with ease and signed me up for the app. Thank you for making life a little easier. Haden you are the best.
Muy buen servicio en este local, muy limpio todo. Gracias Heidy por su ayuda, muy amable. Gracias.
Buen servicio de Heidy y Chris. Gracias por esperarme.
Heidy was awesome! So fast and so professional at check-in. Couldn't have been easier. A+
Thank you for all your assistance Haden
Karla was super awesome, thank you!
Public Storage Noho was a great experience! Jazz is extremely helpful and was able to create an easy storage experience for my partner and I! Thank you jazz!
I've been using this public storage for about a month and a half and until last night I had full use of the carts until the facility closed at 9:00. Starting last night, they locked up all the carts and you can only get them by giving your ID during office hours which ends at 6:00 p.m. So if you need to use a cart and come here after work hours, you are out of luck. This feels like a bait and switch. There was no notice, there were no emails, there was no posted reason given why these were suddenly and without warning, locked up. I just showed up with lots of heavy boxes, cand no way to get them to my unit. I was able to go to the front desk during open office hours the next day and the guy just said they were having thefts. So I said well how long will this go on for? And he gave the impression that this is the way it's going to go on from now on. I asked him why couldn't they just find the carts with all their cameras everywhere and the person wasn't able to give an answer. I'm feeling if they can't track down who stole these carts with all their cameras everywhere that I don't know how secure this facility is at all now.
I helped my friend unload a unit recently. Because of recent theft, they’ve started to collect a driver’s license in exchange for a key to unlock one of the carts. We finished unloading the unit around 6:30pm (well within the posted hours) but when we went to pick up my friend’s ID, no one was in the office. No attempt was made by any staff member to get it back to him before they left for the day. It took several phone calls to this location and others nearby to figure out when anyone would even be back the next day for us to grab it. In addition, this place makes it very difficult to get into the building and into the elevator with a code being required every time you walk through a doorway. Although it is very secure, it is incredibly annoying, especially when you are using a group of friends to move. One person is usually tasked with just keeping the front door open, so they can’t be helpful with the actual moving of items. Long story short, this place is very secure and safe but to the point of extreme inconvenience.
David was exceptional!! He was a tremendous help in walking me through the rental process. He has a great sense of humor and is extremely knowledgeable. Thanks again David!
Haden is the best, thank you for all your help
Thank you for all your help! You were amazing Haden
Was very impressed with the simplicity of renting storage and the warmth of the staff helping at the front office— special thanks to Carla and Haden. My only complaint was that there was one or two fewer carts than there should have been for moving heavier items.
Amazingly knowledgeable and easy process with great advice and professional!
David and Karla were a big help
David was super helpful and friendly! Easy check in and clean facility.
David was so helpful when I was in serious need of a storage unit day of! He made this process so easy and quick for me! Thanks David.
Karla was so perfect! Helped me and made things so easy! Thank you!
Logan, carla,omar were helping thanks
Thank you for the help Karla and David.
Rented a unit online came to the facility to find out it was to small, went to upgrade and customer service said I would lose all my promos and the web price. Came into the location where Haden & David assisted me in keeping the price from the web and my $1 special. I highly recommend Haden & David and highly recommended not dealing with the phone customer service because they are worthless
Dave was awesome! He stayed late to go over my rental paperwork and made sure my access code work. Thanks!
David was like a light at the end of a dark storage tunnel. What a helpful human. Thanks for all the help!
Karla was wonderful.
Karla and David amazing service
I am another disbelief of the way things went with this place. After the pandemic, me and my wife lost our home due to the fact that I was in a horrible car accident we were forced to pack our stuff up and put it in the storage facility from the first few times I was there, I was treated very badly at first started with harassment based on the fact that I had a lot of things around my car and while I was cleaning out my car after I gotten back from my trip for the holidays I was told that this is not a place where people hang out , very clear that I had a lot of stuff and I was taking it to my storage , yes, same day I was late leaving due to the fact that my car had electrical problems that I had never dealt with before I was receiving help from the worker there and they informed me that it was OK later that week after they took payment from me, they had terminated my contract after sending me just an email saying please do not do this again, from that point my stuff was locked up. I was not allowed to get it and long story short the day I came to get it I was waiting there at 6 AM. I was told that my stores would be open to me and it wasn’t. I came to get rid of my stuff and take it with me and go elsewhere. My truck that I was using was not there yet therefore they would not allow me to take my stuff. Needless to say, I left very angry and upset and now my stuff has been sold. There’s obviously a lot more to what is going on with this place has devastated me and my wife in a way that I can’t explain I’m beyond upset, my wife is devastated . Tools, car, parts, baby clothes, everything that anybody owns that I owned was in that storage now it’s gone
Dave and Karla were extremely helpful! Dave will make your move in a hilarious and wonderful experience! :)
David, you were very helpful!!!!!! Thank you for taking your time in helping me and for being friendly and professional through the whole process!
Public Storage is closing down this location for good. Everyone is moving out!!
Very helpful and respectful staff. Well run, and would recommend them to anyone.
I can always count on Public Storage and their excellent customer service! Thank you Rose!! You're the BEST!
Thank you Rose for your wonderful customer service!!
Best customer service provided by Jossef.
Great customer service by Jossef always a clean location and great service.
Thank you Karla so much you help today. You are amazing!!!
Great service given by Karla. Will tell my friends to use this location!
Went to inquire about unit availability and prices. Karla helped out tremendously and helped me narrow down what I was looking for. Great Customer Service!
Very efficient staff, made the registration process very fast and smooth. Answered my questions thoroughly. Facility is clean and well maintained.
Loved renting a unit here. Karla was very helpful, friendly, and knowledgeable. I used a 5x5 unit for a couple months and felt like my belongings were safe and convenient to get to. I was also able to purchase a lock for my unit which I was able to keep after my contract was complete. They have some packing and storage supplies available in the office, which is great to have when you are storing bigger items like a mattress and you want to keep it safe from the elements. Thanks Karla!!!
Karla, the property manager, was very knowledgeable and a delight to work with!
Karla made our experience so pleasant and comfortable. She was friendly, professional, and informative. Thank you Karla for all your hard work!
Karla was so nice. She showed me around the property and even gave me a first customer discount. I recommend this location. Very easy to access and drive up to your unit.
Very friendly staff I was assisted right away and Garcia showed me the unit and made the transaction very smooth. Highly recommend!
The place is super clean, well maintained and super helpful staff.
Karla the manager of the property was very professional and helpful in finding me a storage space that met my needs. The location was very clean and tidy. Great customer service at this location unlike others I have been to where the customer service was lackluster at best.
Always clean and lovely staff tough working women I Love This Place
Customer service is horrible. Acting like if she was doing me a favor made reservation online with a nice gentleman he explained the deals they had going on. Once I showed up the customer service was horrible from this women. Left the key and walked out
Horrible storage manager. Doesn’t even listen and talks over you. Very very rude. Do not recommend this storage! Find another location, your better off.. there are many around
There is ONE BIG REASON to choose this storage facility: HADEN !!! Haden, the manager here is SO VERY HELPFUL, smart, understanding, and responsible. He makes everything easier.
Haden went above and beyond to meet my needs storing PPE for US hospitals. Highly recommend.
Haden was great!!
Excellent experience. Best Public Storage I've ever used(I've used quite a few). I have yet to encounter an employee that wasn't great. Haden went the extra mile to make me comfortable with trusting this location with the safety and care of my things. Highly recommend
Ivania was able to help me out today with an amazing spot. Pretty sure I'll be recommending this location to anyone in need of some storage. Glad I came in.
Karla was so kind and understanding! Thanks for making the process an easy one.
Ivania is wonderful thanks for all your help!!
Poor customer service, deceptive business practices and outright fraud. The woman who works there 4 to 5 days a week thought it was appropriate to lie to me about critical details in my contract. I found out later from other customers that units were broken into. Only after customers told the front desk about the break-ins that public storage became aware of the problem. This public storage lacks honest employees, and no real security for your property. DO NOT RENT FROM THIS TERRIBLE LOCATION
Karla helped me and I enjoyed my experience very much. She made things super easy and made sure I felt welcome and safe here! Thank you Karla for all your help today!
Muchas Gracias Karla! Muy muy amable!
Karla was very friendly, helpful, knowledgeable, and funny. She made the experience of renting a storage unit very easy. Thank you Karla! No -10 rating for you 😆😉
Ivania was awesome! Very helpful and informative. Very clean and well maintained property.
Karla was great for the help i needed thank u
Well explained and professional
Ivania was great and super helpful with finding me a new unit! Would recommend!!
Ivania was really patient with me in my moment of stress lol
Ivania was helpful and friendly. She made me feel very comfortable throughout the process.
Karla did an amazing job explaining all the rules and details needed to know as I have never rented before. Made me feel very comfortable with leaving my belongings here at her location
Thanks Ivan is for always helping me up with my storage needs been a customer for a while here I love this location and recommend it to all!!!!
I can not thank Ivania enough as she was so helpful and great. She answered all my questions and spent so much time making sure I knew the process of how to get into my storage unit !!! This place is wonderful with great staff.
Ivania is a very nice employee makesur vidit very enjoying. Great storage place
The customer service is great!! Thank you Ivania! She helped me look at different storage spaces and did a great job.. she made this experience so much easier
Ivinana had a pretty good help I had a pretty good experience at public storage at North Hollywood on Vanowen
Ivania provided us with Excellent service during our visit. She was knowledgeable and professional. She helped us by informing us of our options and giving us the best solution. Great job!!!
Very Good customer service. Above and beyond.
Ivania was super helpful! Facilities were clean and pricing was good.
Thank you Karla! You were very helpful!
El manager Karla fue muy amable. estoy feliz con mi espacio
Manager Karla was friendly, professional, kind and very helpful. I appreciate the easy access this location offers to it's storage units. In comparing pricing, this location is competitive with what other companies are charging today. (In my opinion, rates are expensive, but so is EVERYTHING in Los Angeles). I'm confident I've made the best choice with Karla and Pubic Storage.
Ivania was a delight and was very helpful.
Karla is awesome!!!
The property manager, Karla, was great to work with. She was personable, helpful and attentive to all my questions and concerns and gave good feedback on the Vanowen location. I am glad to have found this location as my storage facility.
Great customer service from Karla!
Karla was very helpful from beginning to end. Definitely will recommend to others
I was here last week checking prices and was confused as to how to rent a space but the lady with the blue hair was very kind and helped me out
Had a wonderful experience , Ivania was especially helping making the best use of my time
Shout out to Karlita for helping me and my family out
Ivania’s customer service skills were great. She made sure I fully understood the contract and took time to make sure I had everything I need.
Thanks for all the help Carla !!
Ivania was soooooo helpful and nice. I wasn't planning on renting a unit today but she was really knowledgeable and professional. Plus the place was really well maintained and safe. Thanks Ivania!
Clean location with friendly staff thank you Ivania and Karla.
Pleasant experience thanks to Ivania. A very clean and convenient location.
Public Storage is the best. Highly recommended
Ivania is very pleasant & so patient with customers. She explains everything thoroughly and is very sharp answering your questions. I highly recommend her to anyone who wants a good competent storage expert
Karla is really friendly. I've been renting here for 6 months and Karla's service is second to none! I will recommend Public Storage to my friends and family and will come back to see Karla the next time you need storage. Come see her! You will not be disappointed.
Karla was very helpful and friendly, you should give her a raise for her great attitude and excellent customer service.
Karla was so helpful when my latch got stuck and I was freaking out... Thank you !!!
I had a good experience here. Ivan didnt pressure me and my it was easy. Good price too.
I had a great experience this past weekend working Karla (manager on staff) she made it super clear on what the expectations are, how much I owe, etc. - Moving is already such a stressful manner and she made it seamless for my 1 bedroom apartment.
Really needed help looking for a storage, looked up online for a place but was having an issue finding my way around so called 800 number talked to Jose who was great, seem to know the area, get me the best price and closest complex and even plugged in the move in special... Found complex with ease with the address and directions that was sent to my text. Entered facility and talked to Gaby, who was great and here working hard on what was her day off, she made it fast and easy and had a smile the whole time, got us setup and done in no time. Place was clean, easy to get to and had that safe feeling. Thanks Jose and Gaby for the Win!
I can't find the price?
Karla was awesome and super friendly. I would HIGHLY recommend
Pretty efficient service. Ivan, the relief manager was really helpful.
Karla and everyone at this location, is awesome! Great customer service and always very clean! Thank you!
I went to This public storage to store my car. I first spoke with Karla Lopez on the phone and made a reservation. The location was very easy to find, it is close to Burbank airport. Karla kept my reservation, helped me find a good storage unit and did the transaction very professionally. She was very helpful, kind, knowledgeable and fast. I have been to many storage places but I have not seen this level of exceptionally high quality customer service. Thank you Karla! See you in a month!
Vine a pagar con Olga y me di excelente servicio, ella siempre es muy amable y siempre tiene buena actitud, muchas gracias
Unbelievable professionalism from Ryan today. PS ran out of the space size I needed at one location and within minutes obtained the same discounted rate for me at a closer facility ! His team, especially Gaby and Rose were very friendly, accommodating and on top of things.
I have stored there several times. Great place, very clean, and close to freeways, and minutes from Burbank Airport. They will try hard to get you the best price on many different sizes of units. Very nice people there!!
Great service great location!
Mily was very helpfull, Great Location!
Mily was very helpfull and polite.. I was very satisfied with the promped service..
Griselda was great she provided excellent customer service, place looks really clean
I tour the facility with Esperanza it was really great she was very helpful I was happy with my experience there
Griselda rented to us great customer service
Karla and other workers were very helpful while I was there. Thank u for the great service
I found this particular Public Storage to be a collaboration of friendships rather than just business. Karla goes out of her way to remain kind, professional, and very helpful. I will stay with Public Storage, as long as, great employees, such as, Karla remain.
Karla was excellent. I was super distressed by having to move out my house and downsize in two days - Sat/Sun right after Thanksgiving!! Karla was helpful and calming and super supportive. Great value and fantastic customer service!
I really liked this place. I had a wonderful experience and I’ll definitely recommended!!
Karla was very polite and helpful in helping us book our storage unit.
Karla, was very helpful and swift on my storage rental. Thank you for your help.
Karla the manager was super helpful and gave great service!
Thank u for your great service
Too much in yr business
Karla me ayudo y es una persona muy amable el servicio y calidad es muy bueno 100% recomendable !!
Gracias Heidy por su servicio. Muy amable, fue un gusto rentar aqui.
Facility is very neat and simple, manny was very helpful and upbeat !!
Best work ethic and great costumer service from Manny made it simple and great to be here will definitely recommend this place to my felllow friends.
Manny was very helpful , had a couple question about storage . Clean facility and very helpful . 10/10 would recommend storing here !
Manny, the guy at the desk, is really helpful and kind. It’s a no nonsense kind of place with decent hours and nice sized storage units.
I don't this kind of stuff, but Jessica was very cordial, professional, informative, and fun to engage with. Would recommend giving this spot a shot. :)
Buen lugar para almacenar... Tom y Manny me han dado siempre un buen servicio amables y eficientes es como puedo calificar este lugar siempre he podido hacer buenos negocios con las personas que trabajan en esta propiedad específicamente . Tengo mas de dos años rentando unidades aquí y estoy contento con el servicio. Lo recomiendo ampliamente...
Manny was incredibly helpful with a positive attitude and a pleasure to work with ! Showed that he really cares about customer satisfaction!
Manny helped out tremendously and walked me through everything I needed to know.
Great place! Manny was very helpful and made it a pleasant experience, highly recommended.
great costumer service and friendly
Manny got me a unit in less then 20 minutes. Customer service was great
Manny has always been great , and so helpful great Manager skills very friendly !!!!
Excellent customer service, Manny was very kind and helpful.
Manny was very helpful in finding me a storage place due to my car accident, it was a pleasure meeting him ,I will recommend people to this storage place, good manager skills thank you brother and God Bless!!!
Manny was great very satisfied.
I was at this location I received a presidential treatment a BIG THANKS to Tom,Geoff and Manny.
Came in today and Anita was a great help in answering all my questions in a very professional manner. The facility appears well maintained and clean.
I started moving after several year. As i took inventory of my items i realized that my hand bags are missing. I immediately remembered an incident back where i got a call saying my unit was unlocked. Since it was a sunday i rushed over locked it without checking inside. Now no one seems to know what is going on. Also there is only one camera by the gate. Atleast i havent seen any other. Half of the hand bags were gifts and the other i got myself. Not sure what to do now. So unhappy a d disappointed.
My husband has a storage there and they have a great staff, Jossef was a great help and Brandon was a good assistance too. Great job!
Stop looking for a Storage company and come to this location!! Very well maintained and under GREAT management. Brandon was an absolute pleasure and diligently showed us various units with an exceptional presence and attitude. The grounds are very well kept and safely secured. Being a drive-up location, ALL units are accessible by truck, which makes for a much easier loading/unloading process. I'd say it's worth driving out of the way for. I made multiple calls to different storage companies and was overly impressed when I dealt with this location. Brandon, thank you for such a great experience. You have an awesome presence and superb customer service skills. We REALLY liked you and we will recommend you any chance we get!! Thanks again...
Awesome service by staff members
Those it have bathrooms
Great n helpful JIM WAS THE BOMB GIVE HIM A RAISE KEEP HIM
Good location but rental rates are too high. Impossible to get someone on the phone too. They get you with an affordable move in rate but two months later you're paying more than double that. Also... they go in your unit when they say they won't. That happened to me when they changed their locks on all units.
Super clean space
The Public storage facility on Vanowen and Vineland has been awful. The lack of protocol and attentiveness to customers lowers the reputation of Public Storage and questions their objective. Is it Money or adhering to the customer and their needs? SPECIFICALLY BRANDON, who denied a lockout request (change of lock) from their location on COLE AND WILLOGHBY VIA FAX. Which, subsequently locked me out of my unit for a month and 12 days. STILL CHARGING $244.OO. Thankfully, PAOLA from the CHANDLER and Vineland branch made efficient changes and transaction was successful. Even then BRANDON was incapable of exemplifying professionalism. Making additional calls(Michael), having to call me back as if I'm not busy. Thomas Dickins was no help at all! Other employers,however were professional.
I've been renting here for a year! I love this place. My stuff is safe and secure and the employees here are always helpful and ready to answer questions! I highly recommend this place!
Cool people and great customer service by Angel 😀
Really clean. Super helpful staff. Marcos was really nice, and they have a property manager that lives on site. Totally recommend it.
Great service !!! Marcos was amazing !!! And Tom the manager was great in making sure I am happy !! Highly recommend!!!
Marcos D. is very helpful, knowledgable, and very friendly/courteous! 5 Star service every time I come.
I highly recommend this location!! Josef and Omar do very good job assisting in all our need by person and by phone .! My husband has a unit here and this place is always clean , staff is super helpful , I don't know what we would do without their help . 100% trust worthy !!
Soy un cliente de ase mucho tiempo y cada vez que vengo Omar y Jossef son muy amables y me ayudan cuando tengo una pregunta, esta locacion es muy buena y se la recomiendo a mis familiares y amigos para que renten aqui. Muy bien servicio siempre.
They went above and beyond to make my experience an A+... They even called to remind me my payment was due instead of waiting and hitting me with a late fee. Who does that? A quality business, that's who.
All of the employees here have been very helpful over the last couple of months. I feel comfortable storing here and it is clean. Omar and the girl Joseph at the office are very helpful and always there to answer my calls. The place is never congested with cars so getting in and out is easy and convenient thanks. -j
I had a wonderful experience. Omar was delightful, thoughtful and very helpful. I would definitely recommend this facility to my friends. Tessie
Thank you omar for the fantastic service. I could not have had a better experience. The lot is nice and big with enough room to park next to your unit which makes moving stuff in and out very easy. The prices are also great, got a good deal on a 10x10! Will definitely recommend to friends and family. Thank you for your help!
Good service from the grounds manager Omar. He made the process very quick and painless. Omar ensured that I got the right locker by asking questions. Thank you for the courteousness great location!
Omar was super helpful to my family and I!!!!!
Sonia is a great person and help me alot and fast services
Very well kept storage facility! Omar was AWESOME helping me open my account!😆 Great and friendly service with a smile! Will definitely refer this location to friends.
Carolyn at Public Storage made the entire process so easy and effortless. I appreciate her attentiveness and for welcoming me so kindly. Would recommend this storage facility.
Well kept grounds and courteous service.
Wonderful staff and storage units are nice. It well overpriced however.
Tania has excellent customer service and the place was well maintained. I feel safe leaving my things at this location. i really appreciate having people like Tania working there.
Tania was the most nicest and professional staff working in any Public Storage location. She is knowledgeable about the facility she works at and I ran my mouth as she did the computer work and Tania held it down. Conversating with me and doing a good and swift job. Thank you Tania and Public Storage!!!
Carolyn was a great help. She made finding what I needed quick and easy:) I definitely recommend coming here if you need a place to store your stuff.
Thank Tania It was a great experience dealing with you and public storage. Great service .
Tania was very helpful in solving our storage needs today. Excellent help!
Carolyn was excellent! She helps me navigate the property and got me signed up quickly and efficiently. I highly recommend this public storage to anyone!
Tania me gusto el servicio...😄
Sonia is always very helpful and welcomes everyone with a smile! She is caring and remembers everyone by face to their name. A wonderful lady to represent Public Storage.
Tania was great! She was very helpful and friendly. She would always take the time to answer any questions we had and was very professional and knowledable. I highly recommend this Public Storage due to the exceptional customer service we received from Tania. Brandon & Laura Shows
Estoy muy feliz con el servicio que Tania me dio entrando a esta facilidad es muy profesional y hamable hizo esta experencia fasil y me esplico todo lo que necesitaba saber. recomiendo esta locasion es muy limpia y Todo esta en el primer pizo. Gracias Tania por toda Su ayuda la agradesco.
Me encantó el lugar. Está limpio y sus empleados son muy serviciales. Me explicaron todo y me dieron la promoción del momento. Tania especialmente es muy buena empleada. Gracias por tenerla dentro de su empresa.
Tania was great! She was very kind and helpful. Absolutely great customer service. I highly recommend this public storage location especially when there are workers like Tania who take the time to help you out with anything.
This location they have the most helpfull and frendly staff last time i had it to make a payment and eventually i was not near by at my original storage and plus i was running late so i stop at this location which i was having a bad day ..The employee (Tania) made it so easy she was so helpfull and very professional and i appreciate her great customer services she provided me .......
Tania Great services fast sign up n clean property..
Eric was so kind he looked in the computer and found us an excellent place in Arleta!
These people are bate and switch. I got a storage space for $366.00 per month last March and I was just informed that my rate has gone up to $429 per month. That is $63.00 more per month. Almost a 20% hike. No one ever informed me when I got the space that this could happen. It's only been 7 months. Small claimed court, here we come.
Had a very smooth move in and move out! Johanna was very very helpful and was able to accommodate me, as we had timing issue during checkout. The space is very clean and was just right for what we needed! I wish they had a bit better hours but the customer service more than makes up for it!!
Eric was very helpful. Thank you!
Move in very smooth gate hours suck but staff is so proffesional i over look gate hours. Property is very clean. ThankYou PS
Great service from Eric and Johanna
Good Customer services
Dayann was awesome. Made my move in very smooth. Very friendly, and explained everything clearly to me. I would suggest this place to anyone.
Best storage ever dayann was extremely helpful
Dayann was helpful and answered all my questions. The property is very clean. Thank you!
All I can say is WOW!! customer service was incredible. I came into this facility, after I had gone to a few down the street. But all the other places I went to were just rude. The representatives wouldn't not greet or smile as you entered. Anyways...I came into this place and right of the bat, Eric greeted me very friendly. There was a lady before me and he asked me to kindly wait. I did.when it was my turn to be helped I told him I had no idea what I was doing . So he explained everything I needed to know about the facility and how it works. He was there every step of the way. Such a nice guy! Very welcoming! I totally recommend this place :)
Johanna and Eric are stellar to rent storage from. Efficient, professional, and extremely clear about how the system works. Couldn't have asked for a better experience!
Maria was extremely helpful and efficient
me gustó mucho la atención de johana y maria da mucho gusto volver aqui
First time using a storage unit. Arrived on location and was greeted by Amber who showed me around the establishment and got me the size of unit that would fit my needs. Very friendly and great experience for my first time.
Excelente servicio muy atenta la persona que me atendió de nombre Johanna lo recomiendo .
Great experience. Thanks Maria.
Hi Johanna is excellent gre
The best I've ever had . customer for 12 yrs
I would highly recommend this storage facility. There is nothing like walking into an office and being received with a smile and a willing to help associate. Johanna is all of the above always willing to help in whatever questions I have . thanks Johanna
This Public Storage had great service, Maria and Johanna were very great and helpful to me.
Great location with the convenience of driving right up to the space. Would be nice if they were open until 9 PM like many of the others.
Clean, easy to access facility. The staff there is incredible. I left my lock unlocked and they saw it, put a new lock on to keep my items safe and contacted me that same day. This place is awesome! Thanks guys!
Maria,has done a excellent customer service. Very good public relation.
Maria is awesome! Thanks for your help!
Johanna and Gabby and Maria were awesome! So helpful. This location is great. Definitely a great place to use for storage needs.
I just wanna say Eileen is the best staff ever. Next time if I need storage, I will go to this location to find Eileen again.
Eileen is the best one, I swear!
The service was friendly and great
Very good place for storage my stuff....Eileen . Shes the one
I cant explain how helpful the staff is here.Eileen was very helpful since i join public storage.She was very sweet and very helpful espeacily when answering my questions.She makes me feel soo welcome evry time .Thank you Eileen :)
After signing up online, I went to fill out my paperwork with Public Storage this week and it couldn't have gone better. After showing me the unit, Eileen walked me through the paperwork in a fast and easy way. She made sure I understood what I was signing and we finished quick and efficiently. While we were filling out my paperwork, a lady came in to pay her bill and I noticed that she and Eileen had a rapport only possible with consistent and good customer service. It re-assured me that my own future as a customer at this Public Storage will be smooth sailing.
This is an excellent storage facility, and the people who run it - especially Gabby on the weekends - make all the difference! The place is clean, well lit, and well maintained. They had the exact size unit I needed with easy, pull-up to the door access. I even got half off the first month's rent! They also have a lot of moving supplies, including plastic couch and mattress covers. Great facility! I highly recommend it! :-)
Last Sunday May, 11th, 2014, I reserved a storage unit, ‘on-line’, at this facility. The next day, on Monday morning, the location Manager Eileen called me at 9:30 AM to confirm my reservation and arrange a time to meet with her at the location to go over all the necessary paperwork etc. I was in a meeting when she called and unfortunately had to cut our conversation short so, after my meeting, I called Eileen, first to apologize for cutting our talk short, and then to set up a time we might meet on Saturday, May 17th, 2013. When Eileen answered, I informed her who I was, and apologized for cutting our earlier conversation so short. Eileen thanked me for the call back and then went to work to completely put me at ease about our earlier, ‘brief’, encounter. She continued to be very kind, helpful, courteous and extremely professional, throughout our entire conversation and, before we hung up, we agreed to meet me at 9:30 AM today. During the week my Saturday’s schedule changed, so I called Eileen again, to let her know, and ask if 11:00 AM would still be okay to come by the location. Eileen thanked me for calling about the change and told me that although she personally would not be there, Gabby, her assistant would be able to help me with any questions or concerns I might have. Today, when I arrived at the location to meet with Gabby, I was again struck by how very nice, helpful, courteous, and professional she was as well, during my entire time spent there, all while she generously allowed me to ramble on about life and nothing in particular, as I sometimes often do. In a world that sometimes examples otherwise, I found both, Eileen, the On-Site Manager, and Gabby, her Assistant, to be an incredible, unexpected delight, and a deeply refreshing tonic, and a pleasure to do business with. How very fortunate for the Public Storage Company, to have these two very respectful, courteous, kind, intelligent, and extremely capable woman, in their employ. Thank you very much again Eileen and Gabby for all you did to welcome me. Very Sincerely, Kenny Mitchell
Eileen could not have been more helpful! She was profession, patient and helped me make my decision based on my needs not sales promotions. The facility is well kept and much cheaper than any of the other storage facilities in the area. Thank you Eileen for everything.
Eileen was incredibly helpful very professional. Amazing service and extremely friendly. This was an epic experience!!!
Eileen is so helpful and personable. She makes sure that you get exactly what you need. The property itself is very secure and easily accessible. I felt very safe storing my personal belongings as well as my vehicle while i was away for work.
Servicio excellence de Tania
Eileen was very helpful thanks !!
This is a well run facility, clean and efficient. Eileen was extremely helpful and professional, and made me feel welcome. She is a great representative for the company.
This is a great Public Storage. Gabby and Eileen are wonderful workers. They make sure all needs are met and they both have excellent customer service skills. Great experience overall.
Gabby was great she haf awesome customer service and she did a wonderful job at making my choice a good choice you need to have more people like her
Super nice, Eileen was a pleasure to work with very helpful. I've been using public storage for the past ten years and have always had a good experience.
I just rented a storage unit, Eileen was very polite, knowledgable and helpful in showing me a variety of units... It was a quick painless process and she was a delight.
Eileen was very helpful and personable. Helped me understand the options available to me. I Would recommend others to go here of they are moving.
Eileen was very knowledgeable and helpful. Very friendly. Made the experience of changing ownership a pleasure.
Haden has been one of the best guys that has ever worked over here at public storage and he is so very nice and polite and courteous. He is very understanding!!!!!!! So today Saturday 02/8/2014 I came in at 2:30 and I meet gabby she was all smiles she was every nice and helpful she even broke my one hundred bill... thank u gabby so much she could use a promotion
Excellent Service from Haden Miranda! Very kind, caring, and patient!
Haden was awesome...He throughly went through the property and gave us a great understanding...Great experience..
Haden is the best! He helped me out, saved me time and money, this guy rocks!
the place is professional and the manger is professional and helpful. I had only plan to keep my space for six months but Haden is so helpful, I've now had the space now going on two years.
I have been a customer at the facility for over 2 years. I am an interior designer and need a safe yet affordable place to store things for my projects. Haden has been wonderful and so helpful. He put me on a waiting list for a larger unit (which rarely becomes available) and called me the minute one was vacant. Highly recommended.
Good location ..great service
Great place for a drive up...HAden the manager there is polite and friendly. I will recommend this place to all who needs storage especially for an ex US Army member who wants to make sure his things are in a place that will be safe.
Clean affordable and safe storage spaces with great customer service too!