Public Storage Self-Storage Units at 51 W Route 70, Marlton, NJ

This property is very clean and well kept I noticed the workers are always cleaning the property… very good location Steve and Jen are great ! :)

Clean place. Great customer service. Highly recommend!

Great customer service as always!

Very amazing location great friendly staff and extremely clean complex ! I would recommend this Marlton NJ location #20413 to others very good location

Had a 10x10 unit for a number of years. Down sized and had old unit 1 day into month. Was told they do not prorate billing. Turned in key and lock. Talked to corporate, and was told they do not prorate rentals and would have to pay for whole month. Was also told was listed as vacated. Was also told that I could not use the just pay for it.

Always ready to lend a hand when i need my gate code! Super friendly staff!

An informative, delightful and very helpful professional representative. Jenn knows public storage front and back. Awesome!!!

Jenn was amazingly helpful and very pleasant. She made the whole process simple and stress free.

Great Service, Fast Efficient & Knowledgeable. Amera & Jenn were Wonderful

Jenn was amazing! She found me a great deal! She was so pleasant and so efficient in helping me through the whole process! Thank you so much!

Melanie at the Route 70 Marlton location was fantastic. She took her time in answering my many questions and taking me to tour the unit prior to me committing. She made the the whole process stress free. Thanks so much Melanie!

Melanie was very friendly and so helpful today! The property was very clean. I’m happy and satisfied with my experience today 😀

Melamine is the best she is always pleasant

Jenn and Erika have been so helpful. I’m grateful for their council in selecting the perfect size space with claimants control. Moving supplies are competitively priced but so convenient right on the premises. This is my secondly time renting with PS.

Melanie helped me today at this store and she was extremely helpful. Her patience and her kindness was very professional. There should be more workers like her! Thank you!

Public storage exceeded my expectations for my transitional storage. Jenn was very helpful on providing all the information needed for the rental unit process.

Jen was awesome! She reached within minutes following my online inquiry. She was on top of every detail, very professional and courteous. There was an issue with my initial reservation, and she fixed the situation before I even knew there was a problem. So happy I chose to book at this location!

Just rented a storage unit and Jenn was extremely helpful

Jen the site Manager for Public Storage Martin Route 70, is the hardest working person. She’s knowledgeable, kind and eager to help! I’ve been at this location for almost 4 years now. Never once a problem or concern!

Very helpful and speedy ! Evan was great !

Evan did a great job with showing us the storage. Very pleasant and explained the contract process step by step. Excellent worker!!!

I had several phone interactions with Jenn, the property manager. She took time to answer every one of them with competence and candidness. After touring few units and finalizing terms of agreement, I felt relieved and so reassured that I picked the right storage company for this job. In same hour I was able to access and load my unit- all done maybe an hour give or take- especially if you opt in for their lock/2 keys, $15 insurance, included pest bait, and $7 container of Damp rid to save time and convenience. My unit wasn't lit from inside actual unit because it's an indoor one (vs. drive up) but the hallways have automatic bulbs on timers and their gates accept manual touch keypad as well as remote access from your phone if you care about that. It was safe, painless and honest. There are so many facilities that could have been cheaper with various promotions or costlier, but Jenn helped me decide what was the BEST FIT for my needs and I ended up with a perfect deal in the end that is going to keep me a happy and loyal customer no doubt! All the positive reviews online about her were exactly what I expected and experienced. I would highly recommend checking them out. If you're going to the office be aware that Google maps can be a little misleading for the turn off route 70 Marlton heading west. If you are coming from Evesham Rd. then left down Rte 73, take the lane going straight towards gates and look for the orange and white office towards far left of lot or you'll end up having to backtrack. So nice to have stress of moving during holidays alleviated by the accommodating composure and answers I got from Jenn. I trust that I made good decision going with them because she was upfront about everything I needed to know.Thank you Jenn👍👍🙏☺️

I cleaned out my storage unit today and Evan was very helpful.

Tracy was great! When I went to move in I realized I was going to need a larger space then the one I rented. She upgraded me quickly and for a great price. The place is so clean and lots of loading carts to share!

Jenn was super helpful and great CS. Thank you!

Move-procedure was very quick and easy. The facility manager, Jennifer, was incredibly friendly and helpful. The facility itself was very clean as well.

Jenn was more then helpful with getting everything I needed to get done thank you

Nice clean place, service was very good, the office personal were very pleasant and knowledgeable . I would recommend to anyone.

We were very impressed with Jenn! This is the first time we’ve rented a storage unit and while we weren’t able to complete our rental online and had to go to the office I must say it was a pleasant and stress free experience thanks to Jenn. She is very knowledgeable and personable. We felt very much at ease and confident we made a good decision choosing Public Storage on Route 70 in Marlton.

I would highly recommend Public Storage in Marlton. Tracy is wonderful to work with and very efficient at meeting our needs. We appreciate her helpfulness and pleasant demeanor.

Love the service here…Jenn was super helpful! So polite and sweet!

Tracy has been very pleasant and helpful with any problems I've had. The facility has been newly remodeled and is very clean. I would highly recommend Public Storage in Marlton and Tracy is a great addition to this facility.

Public storage route 70 in Marlton thank you Jenn and Melanie. I have been with you for one and a half years, and I am very satisfied with the service. I came in with a problem and they solved it there on the spot. This made me very happy. Thank you. Five STARS Joe and Kathy

Joe, Jenn and Erica have been a pleasure to work with and this facility is VERY clean!!!! I highly recommend !

Evan was wonderful and friendly helping us figure out exactly what we wanted. Made us feel right at home.

I very pleased with all the recent upgrades of my storage location. I do not know if Jennifer is still the manager but I can see how my money is put to good use. The new bathrooms are very hygienic and clean. The hand carts are very handy and make each trip efficient.

I'm sad to say we must be leaving again since we are moving out the area. Jennifer is an excellent representative and has always been warm and accommodating. My entire family has had nothing but the utmost fantastic service during every facility visit.

Very clean and organized! Nicely managed

I was dealing with Jenn at the store and she's very professional extremely extremely helpful and definitely an asset to your company ...Kudos to Jen she made me feel welcome as part of the family and I'm a new customer so I want to thank her for her for her for her services!!!!

Evan was fantastic! Was extremely nice and worked efficiently as she moved me from a small unit to a larger one. Would recommend this location 10 times out of 10, mostly because of Evan.

Lovely staff that very helpful and kind and clean units .

My grandmother goes to Tracey and always has an excellent experience. Tracey meets her at her car every trip and very accommodating, making for a pleasant and easy trip. Highly recommend!

Great place just moved from ohio and they my move an easy thanks so much 👍🏻

This storage place is reasonably priced and very clean. It’s easy to get ahold of the staff and they are all very responsive and helpful.

Tracy from the Marlton location was very helpful and made a huge impact in my decision. She did a great job and was excellent with everything.

Nothing but positive things to say about public storage. My unit was easy to find and the indoor unit doorways are more then big enough to even get sizable objects through.

Evan was a very pleasant employee. Very helpful. Excellent at her job

Great storage facility! Well Lite and secure location. We worked with Evan Hunter and she was very friendly and helpful! Was able to answer all our questions and show us the locations!!

I reserved a spot for my camper at this location, and Melanie was very wonderful in helping me out today. I definitely recommend using this Public Storage.

Thank you Jenn and Evan for your help

Just rented another inside unit for the second time here because the storage area is clean, safe, & ideally located to suit my needs. Tracy was beyond helpful & efficient through the leasing process of my storage unit. Despite her Being a Giants fan she is a gem.....Go Eagles🏈!!!! 1/5/2022 Again I rented another storage unit from Public Storage in Marlton. Jennifer has helped me twice within the last 2 years & she makes storing my valuables so easy & pleasurable. Clean, safe, secure, affordable & easy is what makes my heart smile. Thank you again Marlton P/S & Jennifer for making this a no brainer again & again.

I found this facility to be clean and the staff was very helpful and friendly. The associate I worked with was Jenn. She was so pleasant and effecient. Glad I switched from another facility to this one.

The folks in the office are very helpful. A consistently positive experience.

Evan was a great help in assisting me with a lock cut form.

I‘be been a customer here since 2010. Jenn,Jim and staff are on the ball! I switched from a larger unit to a smaller one seamlessly. 11 years is a long time! New apps, etc. The facility is always clean, and accessible. I can’t say enough good things about Public Storage and this location and the staff! Thank you for a great experience!

This is a great location with great people. Thank you for your time.

This has been a great storage experience from start to finish. The early hours access are convenient. It's clean and the people are friendly.

After many years we have finally cleared out Dad's space. The Facility manager Jennifer has been a pleasure to work with throughout this difficult transition. And the facility was always clean and inviting.

Tracey at the Marlton Office is wonderful and very helpful. She is an asset to your company. We are long time customers and this is best service we have ever had.

Nice understanding people that work with you and help you find what you need, they take the time to explain everything and show you what they have so that you were happy with what you’re getting… It’s easy

Very smooth sign up and move in experience. The manager, Jenn, is very friendly, knowledgeable and helpful. Space was very clean for a public rental storage

Professional staff and efficiency! Would recommend this facility to anyone.

Great experience! Very professional service and answered all of my questions. I would highly recommend this facility.

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Meeting Jenn Tait was a pleasure. She was very professional and kind. She also was very detailed when explaining the policies.

Jenn was friendly and helpful, A+ for customer service. They didn't have my original storage unit reservation available 5x10, but gave me a bigger unit for the same cost. Unit and facility is clean and well lit.

Jennifer asked me to update this and I am happy to oblige. She also spoke about some new gate open system but I'm not sure I have much use for it. Y'all are still the best around!

Great customer service by Jenn (again!), she is wonderful!!! We are repeat customers at this same location because we were so pleased with our previous experience. The storage rooms are clean, secure and easy to get to...very professional, highly recommend!

I'm really psyched about the gate upgrade! I can open the gate with the app and don't even have to put my window down when it's raining. Jenn thanks for helping me set it up. This has always been a great storage location and they keep improving.

Enjoyable experience holding, checking out, and moving into a unit. Jenn was very friendly and helpful! Made a stressful move a little easier!

Property manager Jennifer was great! Showed me the unit and got me through the paperwork very quickly. She’s very pleasant and helpful and truly an asset to your company!!!

Kaylee and Michael were very sweet and patient!

I am finally closing on a place and have been with Public Storage for over a year. I stopped in today to make my final payment. The ladies in the office, Tracy and Kaitlyn, are fabulous. Everyone I have dealt with here has been so friendly, kind, and helpful. These ladies really made my day today! Amazing customer service from Tracy and Kaitlyn. I feel like eventhough I'm leaving soon that my experience has been fantastic. I sad to go, but they seen genuinely happy for my new chapter just like I am!

Great experience with Public Storage, Marlton, NJ. Jenn was very helpful and explained everything completely. I also know that she and her fellow associates will be there for any future questions.

Exceptional customer service. Everyone here is very professional and informative. I am very pleased with the utmost care and respect they treat all of their customers with. I tell my friends and family all the time to go to Public Storage when they need somewhere to put their things. Great jobs guys!

Jennifer provided me excellent service, she was very courteous and informative I would definitely recommend this site to friends and relatives

Public storage on Route 70 in Marlton has the BEST employees, the BEST customer service, and the BEST management! Every time I go in there for my storage needs, whether it be for supplies or checking out a unit, EVERYONE is friendly, helpful and knowledgeable. THANK YOU Public Storage, for hiring such superb staff to run your locations. A special shout out to Jenn and Kaitlyn for helping me with my moving needs today. ;)

Fantastic customer service. Very clean facility.

Just superb customer service - hands-down the best! Jennifer was absolutely exceptional - she always helped me figure out the best plan for my storage. I was moving items from out of state to a unit there, and I was nervous that I wasn’t going to be there as the movers brought in my items. Jennifer always worked with me right on the spot, and accommodated me and my movers in a way that was quick thinking (and she was always very gracious and compassionate). Michael and Kaitlyn were also wonderful. Moving is one of the most stressful life events - and Jennifer and the other employees really worked with me every step of the way - from the reservation, to paying for the space, and the move-in day itself!! I never knew I could be this excited about customer service - but I am!

Excellent help. Jenn was very accommodating and professional. Great experience.

Public Storage is always a good solution in my opinion. Whether in between moves, storing for college or downsizing - it’s been my go to for years. I just started renting for another move and Kaitlyn is THE BEST!!!! Helpful, resourceful and kind! I appreciated her assistance in estimating the right size unit I would need and getting me settled in on moving day! So nice. Thank you Kaitlyn!

I started out looking at this facility while shopping price, as do most people. They were at the top of the list for best price. I wanted to look at a couple of different units to get the best fit for my needs and Jenn, the property manager made this very easy to do. The facility is clean, secure and monitored, all of which are important to me. The company has a very good reputation and has been in the business from the beginning so they have all the best practices worked out to make it easy and efficient. The property manager, Jenn explained all the options, how everything works, got me set up, checked in and ready to go without any issues. She is GREAT! I highly recommend this location.

Kayla explained everything well and she is very friendly!

Public Storage in Marlton NJ has the BEST customer service hands down! They are always professional and friendly AND the property itself is very clean, organized and extremely well managed.

Jenn is great manager, very helpful one of the very best.

Third time I have rented a storage unit here. Clean, well run. Jenn is always a pleasure to work with. Highly recommended.

Had a wonderful experience with Jenn and Mike in Marlton. Jenn was very knowledgeable about all facets of the facility and thoroughly answered all of my questions before I even asked. She made herself available to show me a variety of units so that I could make the best decision. Also she presented options without being pushy or trying to upsell anything. The facility itself is immaculate and secure. I would recommend the facility and the people I worked with. Melissa Ciliberti

Rented my first storage unit today and had an excellent customer service experience 👍. Both representatives Kaylee and Jennifer made the process easy. The unit was clean and just the right size. Also enjoyed the golf cart ride😁

So far great service provided by staff. Clean, friendly and professional!

Great staff, very clean

Great service. Tracy and Jenny were friendly and helpful.

Public Storage in Marlton N.J. is the best storage place in South Jersey. I've been there for over 10 years and it is by far the best facility. The staff is always helpful and kind, keep up the good work.

I went in to acquire some information about the entire process and how I would go about obtaining a unit and both Kayla and Jen were exceptionally helpful in all aspects. 5 star employees.

As usual, property was clean, service was friendly, and products were of utmost quality. Thank you Public Storage, for an outstanding presentation. Keep up the good work! A special thank you to the members of the team at this property, specifically Jenn, Tracy, Mike and Kayla.

Tracy was wonderful to work with. She has a pleasant and engaging personality. Thank you.

Jenn was super friendly and got me all checked in quickly and efficiently.

Kathy in the office is great!!!

Awesome place to keep your stuff. The employees are friendly and ensured we had any supplies to keep our stuff protected. I def recommend!

Mike was great to work with: very professional, knowledgeable and courteous. Lots of options in a convenient location.

Jenn is a great person to manage these properties. Keep up the great work.

It was okay.

Okay.

The move in and out was stress free. Mike and Jen were very polite and easygoing.

The staff is very knowledgable and pleasant, especially Kathy, she was very helpful and went out of her way to provide the information I needed. Will definitely recommend Public Storage to others!!!

Heather provided us with excellent customer service. She was friendly and explained all of our options thoroughly. Easy, convenient move in.

Heather and Jenn were extremely helpful in resolving a billing situation with my storage locker in Sacramento, CA. Heather in particular stepped up and went out of her way to contact that facility and insured every detail of the situation was resolved to my satisfaction. I would highly recommend using this facility for storage. Thank you Heather and Jenn. Bud A.

Heather went out of her way to get our rental started and along with Tracy worked as a team on a steamy Sunday Afternoon to make our rental start enjoyable

Friendly staff and good rates.

My rent was raised and I reached out to Public Storage and my increase was reversed. Thank you Public Storage

Jenn was super friendly, took the time to explain everything, was understanding with my concerns, and made sure I felt right at home.

Our son has rented at this location for the past 10 years and has been happy with the size space he has as well as the convenience of the location, ease of access, excellent support services from the staff. We also have enjoyed the reliable elevator service, sufficient hand trucks and the bright lighting of the corridors. Finally, our son has a job where he has to travel to many different locations and when he may need something shipped to him we have no difficulty getting what he may need from his unit and sending it off to him.

Awesome place to store your stuff, very friendly and helpful staff. Secure and very clean

This is by far the BEST storage with wonderful staff. Jenn (manager) is professional, kind, intuitive and goes above and beyond to do a good job. Feel very safe using this facility.

Heather was friendly and informative

I have been renting here for years. Jenn, Tracy, Desiree and Mike have been great! I definitely recommend this facility!

Great service, very clean and well kept facility and easy to get to. Whether you're storing a closet or a two bedroom house they have the right space for you and at a reasonable price.

Trish and Mike were so helpful and nothing was to much for them. Had a great experience if you want to store things go to this locaation!

I have used the storage services of this company for years and have been pleased with the results. Convenient, clean and secure. More recently I have been seeking advice and supplies for a move and have found this location store and personnel to be extremely helpful. Dealing with Jenn and the rest of the team at the front desk has been very helpful!

They “Desire Tracy and Heather “ were very helpful and courteous

I have been renting parking spots and storage areas for several years. I can’t imagine going to any other storage facility in the southern New Jersey area. Jenn, Has handled my account for 4+ years with customer service that is rarely seen these days. Any questions or issues that arise she is quick to return my phone call or evaluate the situation and resolve it quickly and professionally. This location is exceptional and I highly recommend the staff to anyone in the area that is looking for extra space to rent.

I have had a work storage unit there for almost 6 years. Jen has been manager there ever since west started renting, and has always taken great care of us! Have had but one small problem in all that time, (lights were broken in the unit when we switched out), and Jen and her staff got it fixed ASAP! She has great staff too, I might add! The only staff name I remember at present is Desiree, but all are very helpful and professional. Public Storage of Marlton is a great place to store your stuff.

Great easy check-in. Superb explanatation on the policies and procedures. Staff is really customer oriented. They act like the customer is the reason they have a job, so rare these days.

Great experience overall.

Mike K. at this location is as sweet as apple pie and iced tea on warm summer day! Kind, respectful, and very happy to assist with my questions on the storing my things. If I wasn't engaged I'd give him a big ol' kiss on the cheek ! Thanks again Mike !

Rented unit for 5 months. Clean facility, very helpful staff, very easy process all around. Would definately recommend.

My business partner Timothy Leeds just rented space here and I am so impressed with the facilities! great job!

Great location at intersection of Routes 70 and 73 and minutes from Exit 4 of the NJ Turnpike. Michael and Tracy were both more than helpful getting me set up. Very pleased with my experience there.

Convenient location from my home. It was a nice clean building. I felt safe and I know Tracey and Jen are always there to help when you need it.

When I arrived Jenn and Mike were very friendly and helped out with any of my questions...Mike took me to my storage unit and explained everything to me...so nice When I first called to get unit Jenn was also very friendly and helped out alot I would recommend this storage facility to all i know...great place and great people who work there and great prices... Whenever you walk in the office building they welcome you with a smile and they answer and help you with anything you need..

Kaitlyn was a sure delight in my first experience w public storage. I’m moving from my home to an apartment that’s not ready yet. I don’t understand measurements so she took the time to show me the difference between two storage area so I can visualize the space. I thank you kaitlyn. You are asset to your company

Heather’s awesome! Great environment, offers great options and add ons, makes it easy and painless. Definitely recommend using this location!

Great pricing and Tracy was so friendly and helpful!

Staff was very helpful and friendly!!

Very accommodating and professional staff. Highly recommend this location! 1-12-2019 Still with Marlton Public Storage Jen the manger has been a strong reason why we will never leave this location. The professionalism support is remarkable! 5 stars all the way.

Convenient location and great prices. Very clean and well-maintained. Jenn and Mike went above and beyond in helping us through the process and explaining everything; they could not have been more helpful and friendly, and they definitely represented the company well!

Jenn is always helpful and friendly whenever I visit.

Jennifer went over and beyond to help!!!

Awesome experience very helpful and attentive; would recommend this location to friends and family.

Professional

Awesome service by Jenny & Tracy they are customer focused and always helpful. Have used storage places before they make this place tops!!!

Jenn was very helpful and patient. Great service.

Excellent Service. The crew at the Marlton Public Storage on Rt. 70 made what could have been a very stressful day painless. Tracy, Michael and Jenn are all very courteous, friendly, helpful and professional. Highly recommended. Thanks!

Prompt, professional and friendly, things couldn't have gone smoother. I have 2 storage units at this location.

Clean. Professional. Only don't miss the entrance or you will be caught in a loop on and off the highway. Their entrance is shared with other properties, leads to a short driveway and then their gate entrance. Yeah.

Great storage facility. Temperature/Climate controlled, well lit, easy safe/secure access, easy parking, dollies.....Tracy & Gretchie most helpful - courteous, professional and nice !!!!

My girlfriend was having a complication with her autopay account so Gretchy and Tracy went above and beyond to help her straighten out the issue. They were both really sweet, accommodating and worked really well as a tag team duo so she never felt neglected or like she was holding up the line or delaying other customers whenever someone else came into the store. Thanks for helping her out!

Gretchie and Tracy are great

Tracy and Jenny were awesome!

The people at the front desk are so funny and sweet. My boyfriend and I enjoyed talking to Gretchy and Tracy. The minute we came through the door, they were all smiles and extremely helpful.

Jenn was wonderful, very helpful, courteous and lovely! The only complaint I have is the company charges an openimg fee for every storage you rent and the half price is a one time deal!

I am grateful for the helpful, friendly people with whom I dealt.

How much per month?

Went last week during the noreaster with my grandma, Jenn was super helpful and patient with us and we loved her attitude! Great experience!

I was not pleased during my last visit but I give it another shot. I picked up covers and Jenn was very helpful. She showed me other things I'll need when I move and how to pack various large pieces. And even gave me a paper to make notes or call for answers. I saw her cart outside so it must be fixed now so she can drive people around to choose their unit. I'll be back when I need more boxing supplies.

Extremely helpful and friendly staff! Clean facility. No complaints here 👍🏻

Jenn was super helpful and made the process very easy

Very proffessional. Explained everything in a manner we undetstood. I would give her 5 stars. Pleasure doing business here. Thank you.

Courtesy and kind also knew her stuff ;)

Jenn was great to work with she took me out to the available units. All my questions were answered I must say I'm glad to have selected Public Storage in Marlton NJ

I visited the Public Storage on W. Rte 70 today, my experience was very unique to say the least. The best thing about my experience was my dealings with the associates Nicole and Mike, they were both very courteous, knowledgeable and professional and I truly would like to thank and say keep up the good work. I will be recommending Public Storage to my family and friends. Peace.

Jenn was great! Very friendly. Only sees me once a year but she recognized me right away and got me quickly set up with my unit.

very nice and helpful called back right away when I called.

MOLD issue in my unit. BEWARE!! "Climate Controlled" means the environment is controlled for moisture as well as temperature. This is NOT the case with this facility. Reported issue and while showing manager, another person overheard conversation and said they are having same problem. Public Storage has not even attempted to correct this in any way!

Great service... Thanks Jenn!

Very easy transaction, Cindy was great to deal with. Long time on and off customer, the units are always clean and dry. Thanks again

Jenn was amazing, made the whole experience easy and painless. Showed us several spots to choose from and gave us solid info. One of the best customer service experiences we have ever had!

Convenient location.

Service was excellent. Jenn made great suggestions for my moving kit purchase and helped to load it in my vehicle. The property was clean and conveniently located.

Very Positive experience and the staff, Rebecca, was helpful and courteous. The property is well maintained and clean.

I've been a loyal Public Storage customer for over 2 decades. For each of my 6 moves I have needed a locker or two during the process. Thank you, Public Storage, for always being there and being conveniently located near my home. Thank you, Jennifer, for your assistance and advice during this last move. I'm now settled in my new home but I am certain I will be back soon.

this is the best place to store any thing from household items to RV outdoor parking, we just rented space for our rv and(jenn) was very professional from start to finish! thank you for excellent service!

VERY CLEAN UNIT ! Extremely courteous and knowledgeable help Jenn was a GREAT help in getting us get situated with such short notice

Clean, neat, accessible. The price keeps rising and rising. 10% last year!

We've had family possessions stored here for a number of years and just recently downsized to a smaller unit. The staff (especially Jenn) couldn't have been more pleasant and helpful. The change went very smoothly and we are happy with our new lower rate. We've been very satisfied with the cleanliness and accessibilty of our locker. The elevator and dollies are a great help in moving things, and the office has a good inventory of packing supplies.

Tracy couldn't have been more helpful and pleasant. I am very pleased with my experience with her. Thank you so much

The location is very convenient and easily accessible. The check in process was very efficient. The staff is friendly, knowledgeable, and helpful. On-line site is easy to navigate.

Public Storage is a company with abusive business practices. We've been a customer of 2 different locations and most recently the site in Marlton NJ. Since moving into that site a little over 2 years ago, we've been hit with a rate increase of more than 10% every 6 months. The Public Storage business model seems to be that they understand it is painful to move your stuff so they raise their rates as frequently as regulations permit knowing that their customers would be too inconvenienced to move. When I called to question the increase I was given an explanation that rents are increased to cover rising costs. We all know that wages and utilities have not risen 50% over the past 2 years so this argument is just ludicrous. So...I would recommend that you use Public Storage only if you are looking for short term space.

As a repeat customers with many units I always come to public storage Cindy and Jennifer are both class acts from start to finish it has always been a wonderful experience. There ability to resolve needs is second to none .paper work is a snap but we'll explain and right the points you needed to know up front any question are answer quickly . Public has done a great job training there women . Well done Best, D

I've had a storage bin here for over 2 years. Climate controlled, friendly staff. Always get a quick reply to my questions. Price is comparable to most. Very well maintained.

Denise did an excellent job with helping me with my new storage unit. She took her time and showed me what unit would be best for my items. I would definitely recommend this place to friends.

Denise was wonderful. Would definitely recommend.

My husband rented a space here and was very happy with the process. I just went today. It's easy to get in and we have plenty of room to move. I thought it was a bit far but I think we will be happy here.

Very convenient location on a major intersection, clean units, sometimes $1 first month on some units, happily serving customer representative Jennifer, very knowledgeable.

Denise was extremely nice and helpful!

The location was easy to access and Denise was very extremely courtesy and knowledgable about the whole process. I was very satisfied with the way she explained everything. Great Experience I will refer my friends and family.

When renting my first ever storage space I received excellent service from Jennifer. This is a very clean location as compared to other locations I have visited so I completed my transaction on the spot. I have begun to move in now and I appreciate the use of the hand carts. I am very happy with my decision.

Fantastic staff! Jamie and Jennifer are super helpful. They answered all my questions and even questions I didn't know to ask. My move just got easy 😊

Denise and Alex were great!

Denise and Jen were nice. They were professional, courteous, and understanding of my needs.

Good location. Clean facility. Rented many storage bins and this one is top notch.I highly recommend. Keep up the great work Jennifer.

Don't be fooled by the $1 first month charge, you will pay in full for that first month within the first year. I started paying $69 December 2013, and now am paying over $85.00 That is more than a dollar a month increase, or 23% in less than a year and a half. The problem with this is once we have filled up the place its a hassle to empty it out. Beware of the increases, they will come. Hours are a bit restrictive, closes at 5pm on Sundays.

Great experience and a wonderful staff, especially Jennifer who is always belpful.

I wanted to say thank you to the staff at the Public Storage facility in Marlton. I especially have to thank, Jennifer, who was so kind and always went above and beyond. She was always so helpful and courteous, and for that, I am grateful to her for making my move a better experience. I would also like to thank Jamie, who was also quite friendly and helpful! Wonderful staff, and very convenient location. Thank you!!

This is a review of a mixed nature. I was planning on giving a highly charged gushing review of this facility as well as an overall positive experience with Public Storage. I have rented from this facility for just over 2-years, and I also rented another unit from another Public Storage in Kissimmee, Florida for over a year at the same time (risking digression)...but that is a different review. This facility is a great place to store your things! But please read on. First off: I love this place! It's very convenient to the area, and it's always spotlessly clean, as well as landscaped to perfection. The driveway leading to the climate controlled is very accommodating for larger trucks and vehicles, and there is some great areas for renting parking spaces for RVs, commercial vehicles, cars, etc. The drive up units are set up nicely and the staff keeps everything ship-shape. I rented a climate controlled unit, and there are two very large elevators. There are washroom facilities as well if needed. Throughout the two years I was there, there was never a problem or issue concerning the climate controlled area when it came to the A.C., the lighting, or anything. Always at least 5 or 6 carts to use at any given time that were maintained nicely. The staff were always so kind and helpful to whatever was needed either immediately, or in the way of their well-stocked office/store area with packing supplies. I highly recommend this facility for your storage needs be it personal, for your small business, or commercial transitions. Now to the Cons: First, this is not directed to the facility per se; but to Public Storage policies. Now I expect to have periodic raises in the rates. I appreciate the first-month promotions that pop up, be it the $1 or 50% off deals. But then after about 6-months into my storage experience, I got a notice of a raise in the rent. Then a lot sooner than later, I got another one. I called to find out why this was happening, the facility said I could call the main Customer Service number to inquire further. But when I did call, the representative gave me a very cold and one-sided response that left me with the feeling that I could take the raise in rent or "good luck finding another place." That was damper number 1, and just for the record ( I was in purchasing and negotiating contracts at one time); I have found that the "take it or leave it" policy may be effective in the short term for this sort of behavior, but it does put a mark against doing repeat business in the future. Damper number 2: I am now moving out of state, and will be leaving NJ for FL, and will be doing so in about 10 days. I get my payments sent in under the auto-pay feature that P.S. has (but apparently there is a small drawback in this, that is yet to be completely settled), and mine posts on the 2nd of each month. At the time of this review (5/4/15), my payment posted 2-days ago (5/2/15), and I'm moving out on 5/12/15; which is 10-days from now. The facility said that I could be pro-rated for this month's rent of the unit for the rest of the month of May. When they looked in their system, I was informed that because my automatic payment posted already; that I would not be eligible for being pro-rated. I asked if there was a way to credit back rather than just pro-rate, and that was a no. So I called Customer Service 800 number, to try to get an answer or something. Customer Service was not responsive or helpful toward resolving something like a credit for a unit that I would be moved out of for over half a month that I would otherwise be paying for. I was told that due to company policy, there was nothing to be done. I was also told that if I could move out by 5/6/15 I theoretically get a pro-rated billing, the Customer Service Representative could not see any information in her system to support that. So much for Customer Service... SO "company policy" is the cover-all. P.S. will now be able to rent my old unit (which is already paid for by company policy) twice this month. Is that fair?

Excellent customer service! We had a situation that we rent storage for my job and no one could get into the unit due to staffing changes. Jennifer worked diligently to get me access to our unit and handled the change over from my previous employee information to my current employee information with ease. The lock was changed within 24 hours and we were back in. Thanks for making a bad situation an easy situation. Great place to work with.

The service and assistance were both outstanding as the staff was instrumental in facilitating a very smooth transfer process into a smaller storage space. The help is greatly appreciated.

Service couldn't be better

We wanted a temp controlled unit close to home and we found it here. The facility is clean, and everything is in working order. I've been a customer since 2011, and have changed units twice without any problem. The staff is always accommodating, knowledgeable and professional. Chris was especially helpful today. We were trying to decide if we could downsize to save money, and his input helped make the decision. Very customer friendly.

Nice, clean facility. Great service. Thanks, Jenn!

Awesome experience, great staff, great security, very well maintained. -all for an even better price!

Jenn was so nice and made everything fast and simple for me to get my stuff moved into the storage unit. Great place to move into with Jenn and her bubbly and cheerful persona.

My company has had several storage lockers @ the Rt70 Public Storage. Each new locker Jennifer Tait has helped me navigate the process and has been a great help. When my office manager has questions, Jennifer has the answer! Thanks for all your help!

Excellent service

It was the best service I've had with public storage

They are awesome always helpful very friendly .

Jennt and john are very helpful and friendly and helpful and I would come here again and tell family and friends its a great place

Let me start by saying I've been a customer of Public storage for about 3or4 months & I've already upgraded & down graded my unit twice!! I'm not always easy to please, my time is valuable & I have NEVER written a review in my life!! BUT after the Excellent customer service I received by Denise & Jenn @ the Marlton location I had to share my positive experience when asked! ( the least I can do for making the already stressful situation - EASY) Each & every time I've come into the 51 Rte 70 Marlton location the ladies have exceeded my customer service expectations... friendly, understanding, quick, informative & delightful!!! Way above and beyond my expectations of a "storage unit"!! Highly Recommended!! Thank you again for allowing me to relax knowing that my belongings are being handled by professionals who sincerely care about their customers!! Whatever Public Storage is doing as a corporate company for their employees - shows in the performance by the staff!! Thanks again Denise & Jenn!!

Great storage place. The people who work there are great, friendly, and very helpful. Everything in unit is always in working order.

the girls were very helpful with all of our questions and needs

Very Nice people to work with and This is my 2nd time using Jim and Jennifer at this Public Storage facility. The management is very friendly, courteous and professional.

Helpful, curtious employees, would reccomend this business.

Quick and courteous process. Would recommend

loved this place , and the people along with it!!! would highly recommend store #20413. thanks, missy and jim

Jenn was such a pleasure and so helpful...

The relief manager, Caroline was very polite and helpful. Made sure we understood everything. Would recommend to anyone.

Very clean. Well lit.

I've had the same unit since Jan. of 2006, & still do. And, although there's great people that work there i have one major complaint; it's more of a major problem. . . . i am on the 3rd floor, inside a climate controlled bldg. & i am in the dead center of the long isle/corridor. The security lights, (only available light!) do not stay on for very long (especially a problem when I look for something in my unit or want to clean some things out. When the light QUICKLY goes off,( you cannot see your hand in-front of your face!) i have to walk ALL THE WAY down to the light for it to come back on! & it doesn't work to wave my hands around or anything else! I have to trip all over my things. ONLY seeing a red exit sign in the distance to guide me back to the door where the light comes on in the long pitch black hallway, then walk all the way back & do it EVERY 10-15 MINS!! Which makes it frustrating & a huge problem to get anything done in my unit.There are no lights at all otherwise or outlets. So, after all these years, & MONEY SPENT THERE (over $11,400 since 2006 for a 5 by 7 foot space!) "I" have to buy what i SHOULDN'T. . . 5 battery powered lanterns so that i can see everything!! Things must come out for me to get to the items i need to get from the back of my unit! NEED LIGHTS!! In a pitch black hallway, tripping over what i have to pull out or move inside my unit, just to walk all the way down to the end again & again just for another 15 mins. .of dim, far away light!? It's a HUGE nuisance & DANGEROUS! WHY in all these yrs that i have paid should i have to spend more $ to provide light in my expensive unit?? Make sure yours has light INSIDE IT that you control people!! There are locations that have them. This is my main, huge issue! & trust me, if you ever wanna move out & look for things,etc, make sure there are lights that remain on at all times when needed. I was told there's nothing they can do to keep the security/motion light on for me when i asked them! Not the employees fault, but the owner should do something about it!!! THE OWNER SHOULD BE TOLD!! If i trip coming out of my unit when the light goes out & i am hurt cause i cannot afford to buy these battery operated standing or hanging (if possible to hang!) lanterns. . . well then lets hope the major spine, neck & other surgeries i've had aren't damaged or i am hurt! Not looking for a lawsuit or to be injured, i've had ENOUGH trauma!. . . I'M JUST LOOKING FOR SOME CONTINUOUS LIGHTING TO GET THINGS DONE IN MY UNIT!!!!!! I'm SURE Public storage CAN afford it!! (and i would shut my light off when i'm DONE! Thanks for the darkness!

Jen & Caroline extremely helpful

Clean storage area, and the staff was very helpful.

Awesome facility. Very friendly staff. Great experience.

Thanks Alex! You did a great job with my boyfriend and helping him out. It means a lot to us!

Great Staff... Clean Buildings! Best prices around! Don't make a mistake by choosing another company or location.

Excellent service. Highly recommend

Really nice people there. I picked them over all the places in Maple Shade because the employees were actually helpful. Thanks!!!!

Jim and Jen are great! They are always very helpful. I recently downsized my unit and they found one directly across from my old one. We had one big item to move and JIm helped with that, which was above and beyond the call of duty.

Service was great. Fast and easy.

Devon was extremely helpful

I have had multiple sheds rented through Public Storage for the past 15 years, and currently have 19 sheds rented throughout the climate controlled building at this location. I began my relationship with Jim and Jennifer Tait when they managed another Public Storage location, and when they moved over to manage this facility, I decided to follow them, and gradually relocated each shed, one at a time. Jim and Jennifer were there with me the whole way, helping me to set up each shed with our unique requirements for billing each shed to our account (I fondly call this the "paper dance!), helping with the gate on moving day, and in any other way possible. This location is clean and very well maintained, and I find the regular inspections done by the staff to be very helpful, especially so when we've inadvertently left a shed unlocked by mistake! You just could not ask for more pleasant and professional management, nor a better run facility that what you'll find at the Route 70 Marlton Public Storage!

This is our 2nd time using this Public Storage facility at route 70 and route 73. The management is very friendly, courteous and professional. The online and mobile account access is nice. The facility is clean, modern, and safe. We highly recommend this Public Storage location with confidence. We give 5 stars.

My experience with the managers of the Public Storage facility in Marlton near the intersection of Rte. 70 and Rte. 73 has been excellent. I was very impressed with the cleanliness of the climate controlled units, the sizes available and the pricing. The managers were very friendly, polite, professional and accommodating. I have used other storage companies before but now will always stay with this facility. The hours they are open are very convenient and the lighting is excellent especially for early morning or later evening visits. I was also impressed with the amount of supplies they had available for my storage needs. Their prices are more than fair and their boxes are excellent in quality. I trust that my valuables will be well guarded, remain in the same condition in which I stored them, and stay safe from the elements. All in all, I would highly recommend this company and commend them on their choice of management. EditDelete