Excellent customer service and best price around.
I highly recommend it.
Big thanks to Kym on a professional and personal level. Kym is not just a stellar employee but personalized an impersonal process of storing, moving and transferring units while taking the time to offer advice and took time to actually help move items. The sense of urgency was apparent and kym rolled up her sleeves and dove in. I can never thank her enough or imagine not storing at her facility. Thanks Kim!!!!
Lyn was very helpful you need more employees like her
Kim is very professional and helpful and has a beautiful smile
Kym the Property Manager of the Brick location is always pleasant, friendly and very helpful!
Kym is great ,very helpful, and professional
And runs a good ship. Glad to do business here.will recommend this to others.
Kim was great. She helped me change units with ease. Kym answered all my questions and walked me through the whole process.
Kym is very helpful and Joyful worker and goes that extra mile to help you out
Kym was amazing. I was running a little late for our appointment and she was very understanding. She was patient and very informative when showing and discussing the rental space. Very pleasant conversation and always smiling. Great customer service!!!
Went to unit today 1005 Route 70, Brick, to ask about recent rent increase notification. Kym advised me I would get 3 month extension of current rate. Also she was very helpful in locating smaller and different sized units I'm interested in.
She was eager to assist me, offering to look up information on best rates for units, giving me needed information promptly and in a friendly way. Great customer service! Thank you Kym.
Matt D.
Kym was helpful and knowledgeable with my transfer. I’ve been with Public Storage for 12 years and appreciate her time, effort and patience.
Kym was super friendly and knowledgeable with all aspects from the moment i started working with her. . She made the process a lot less stressful. Thank you again.
Came in and Kym helped me with everything and made my life so much easier. She’s the reason I chose to rent a unit here and I am so thankful for her help.
Exceptionally easy move from large to smaller unit due to excellent service provided by Kym who explained all options and worked with me to accommodate my schedule. Highly recommend.
Kym was very helpful getting me all setup and checked out for my new unit! Thank you
Kym is great. She gives you her undivided attention and truly cares about the customers concerns. Makes the process easy and pleasant. Highly recommend this facility
Kym at the location 1005 rt 70 is top notch. She answered all my questions showed me around the property. And always has a smile on her face.
Very pleasant to work with Kym
Convenient storage!
Excellent! Kym was so helpful for all our needs. Great storage space.. nice and clean too
Kym was extremely helpful and made the whole process quick and easy!
Kym is the most patient and skillful manager. She helped us find the perfect unit for our needs. Even if it took till after working hours. She was very kind and amazing!
Outstanding! Always a pleasure. Kym took the time to assist me showing me many units until I was satisfied. Her patience and easy going manner was very rewarding. Without negative feedback from my special needs. It was a pleasant experience that was very much appreciated.
Excellent service I received from Kym she’s fantastic and helped me navigate the process
Stay away from Public Storage. Rental rates increased by more than double over 4 years. Modest annual increases initially, gradually larger and most recently 30%. Current rate is more than 3 times what new customers are being charged for the same sized unit. Customer Service is a joke. Look elsewhere.
Having dealt with a number of Storage areas around, I have to say that the staff makes the difference. When it comes to making an impression - professionalism, attitude, knowledge and willingness to help is what it takes. Normally people take the time to complain. I'm taking the time to say THANK YOU to Kym at the Self Storage facility at 1005 Rt 70 in Brick NJ. Could NOT be more helpful and with a SMILE .. Thank you Kym. I hope Public Storage knows what an asset they have in YOU !!!
Paul Hoffmann
Kym is the best employee that public storage has!!!!! She has been a godsend since the beginning!!!! I usually deal with her or Kathleen but Kym without fail the best!!!! She needs a raise!!!!
Kim helped me get my storage spot and was so nice to deal with.Very friendly kind patient and efficient! She was very accommodating and helpful with all my needs.
Kym at Public Storage in Brick is great, she is always very helpful and a breeze to work with. The facility is always clean and tidy. Highly recommend. Thank you Kym!
Both facilities on rt 70 in Brick are well kept and clean. We have been using them for many years. The best part is the customer service. Kathleen is the best. She really knows her job, is professional, friendly, and a true pleasure to do business with.
So, I just want to add that I vacated my unit today and Kym was fantastic to work with. She is a pleasure to speak with and was quick and efficient in closing out my account. She did an awesome job today!
I recently started using this location and both Kathleen and Kym have been extremely helpful and accommodating. I had never used a storage facility before and I am extremely grateful for their kindness and assistance. Prior to choosing this location I had dealt with staff at other locations who were not very eager to provide me with info and help me find an appropriate unit. This was not the case at this location and I highly recommend using this facility based on the service they provided alone.
Clean, well maintained and easy to access. Katherine was a great welcome to the property
This place is awesome! We needed a storage unit and was able to get one the same day we inquired. Kathleen was fantastic too- she answered all of our questions and was so nice. We’re very happy with our experience here!
Friendly employees, loved the attention. Exceptionally clean. And best of all the monthly fee for indoor, climate controlled space.
I needed to rent a storage unit. I stopped in to Public Storage on route 70 in Brick. I spoke with a representive named Kathleen. She did an excellent job assisting me.
Great service and accommodation, excellent customer care with Kathleen and Samantha that work in the office!
Just rented a drive up unit here in Brick, NJ. Got a great deal online. The office manager Kym was extremely helpful and made the transaction a pleasure!
Very clean facility. Kym, the representative in the office is always very friendly and helpful. Highly recommend!
Mrs Rosa and. Mrs Kathleen are amazing. The best AAA+
I had a nightmare of a move using College Hunks to move my stuff out of 2 pods into my storage unit. They were so bad!! They said they had to leave before they put everything into the storage unit because they realized they did it all wrong and it wouldn’t fit unless they pulled everything out and did it right so they just left me there a70 yr old woman alone with 1/2 my stuff outside the unit and no one to help me. Out comes Kim from Public Storage. She was so kind and helpful. She allowed me to use an empty unit to get the rest of my stuff in with the help of friends and she even said she never saw such a terrible move by movers in her life! Kim saved the day for me! She was my hero! She is so sweet and kind. She is such a lovely person. Kim is a ROCK STAR ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Samantha is amazing she was so kind to my son and I and helped us more than her job required!!
Thank you!
Kym was extremely helpful! Very courteous and friendly. Her cheerful greeting when I walked in let me know the experience was going to be a good one. Made the whole process even simpler than the system is already set up to be. Thank you!
Chris was super helpful and patient with my many questions! Thank you :)
I was there April 3, 2023 and Chris was so helpful and patient with me. He deserves a raise for his kindness and patience with customers 😊
We went to this public storage in Brick. It was so easy to rent a storage unit, even a larger 10x30 unit. The manager Chris was extremely helpful with answering any questions we had!
Chris was fabulous. He helped me with understanding the process and with getting my application processed. Please ask for him when using this facility. d.giangrante
Chris helped me out with lockout. AWESOME. He was knowledgeable and courteous.
Chris was professional and friendly assisting me with what size unit I may need and also went over the safety measures on the property. I will definitely be returning to rent at this location when my house closes.
Christopher Rooney is probably one of the nicest people I’ve ever met he was so professional and kind showed me storage units and explained everything I needed to know like a gentleman you are very lucky to have a man like that on your team. thank you so much for your time
My experience was excellent. Chris was very helpful and patient! I really appreciate his assistance.
My husband and I have been customers of Public Storage for many years but I have to especially commend your representative CHRIS at the 1005 Rt 70 location. He went above and beyond today to patiently answer my questions. As a senior citizen that doesn’t often happen. He is an excellent representative of your company .
Chris was extremely helpful!
Great place to safely store your belongings
Do not rent from here they knowingly rented me a unit charged me 260 nall of my stuff is filled with mold ,mildew and water damage 10,000 worth of stuff we had to throw out
Visited Public Storage this morning. Spoke with Chris who was so helpful. He explained everything and made the experience very pleasant.
Wish I could give more stars to Sam & Chris! Last week moving into the storage unit came at the end of a long day, after 5 days of moving with 5 different locations and the best was the last part. They were so helpful, kind and cheerful even though I needed help at the very end of their day. Public Storage is lucky to have them as employees!
Samantha was very helpful with setting up my storage.
Very friendly and knowledgeable.