Public Storage Self-Storage Units at 96 Brick Blvd, Brick, NJ

WOW! NEVER in my life have I had the experience which took place today. After easily finding this location, I was greeted by one of the most kind and sweetest of staff I could of possibly had. Amanda, who from the moment I walked in to the moment I left was the MOST HELPFUL and NICEST person I could of asked to be helped by. She helped me through the entire process of obtaining a unit, explaining to me how everything worked and setting me up with ALL my packing/moving supplies I needed. This made the entire process of getting a unit, as well as making sure I had everything I needed for the move as joyful and easy as possible. She was great and if it wasn't for Amanda then I would still be taking trips back and forth to the store trying to make sure I had everything I needed for the move!!!!

When I got my storage unit last week, Rosa the manager, was very kind and helpful. She explained everything. The unit is very clean and has easy access. The app works great and makes it easy to get in and out . So far, so good! I highly recommend!

Property manager Rosa has been very on the money with knowledge of all my questions and she took time to assure that I understood every thing about Public Stirage Clearly.

My name is Ed lyons unit 225. I’m texting about Rosa. She is the best. You’re lucky to have had her for the last five years!

Awesome place staff is always very helpful samantha did an awesome job assisting me very qwik and easy process also very clean and well maintained

Rosa was very helpful getting me all setup and checked out for my new unit! Thank you!

Manager Rosa was very generious in helping and finding the correct unit and I am happy with my unit. l will rent here another unit.

PROPERTY MGR ROSA WAS VERY ACCOMODATING, PATIENT, AND COURTEOUS ON MY VISIT AT THE BRICK, N.J. LOCATION. PUBLIC STORAGE IS FORTUNATE TO HAVE HER AS PART OF YOUR ORGANIZATION.

Samantha was amazing! She was patient, kind, and went above and beyond to help my family and I with setting up an account, holding, and renting a storage unit! We had trouble getting our password, and most people would have just said oh well, maybe next time. But she took the initiative and made some calls so that we could get sent a link that would help us make a new one! Overall, we had a wonderful experience and just wanted to say thank you for all that she did!

Rosa at 96 Brick Blvd was very helpful with setting up a new unit for me and my family. She is very good at her job explaining everything we needed to know…😀

Rosa was very kind and helped us get set up with a locker and unit

Great service The office staff was courteous helpful a wonderful place

Rosa lied to me and told me I could leave my stuff in my storage unit and insurance would come and check it out due to the water damage and mold because the unit had leaks coming through it and it was not fit to be a storage compartment for anything trying to address the issue Rosa lied and said she didn't say that I had to pay an extra $230 for a storage unit that Rosa told me just leave the stuff and the insurance will come and check it out I was grossly misled I tried to get things rectified and was still forced to pay $230 spoke with the district manager and gotten no resolve do not trust Rosa she is a liar and she will say anything just to get a good review I had to update this because I want other people to know before you go there that the storage units are not good for your stuff and your personal properties will be damaged if you use this facility and they will lie to you just to make more money every month grossly misinformed I had to throw out over $4,000 worth of furniture and the insurance that they give you drags their feet to send you the paperwork that you need to fill out and send in I put my claim in November did not receive the paperwork until the end of December horrible horrible horrible business

Rosa is excellent! 5 stars all the way, highly recommended!!

Rosa was of great help with selecting the correct size of unit & suggestions for what’s needed.

Rosa was absolutely amazing. After a horrible day of moving sand stress she was a pleasure and made the remainder of my day a joy.

Rosa is the best. Guided us in the right direction, each step was fully explain.We walk in with questions we left with full confidence that our unit fulfilled all our needs.

Everything was easy to do from home from the beginning of the process to the end paying for the unit. The app is Great!!!

Extremely friendly lady (Rosa) in the office. Very simple and practical experience. Thank you!

Rosa at 96 Brick Blvd is amazing. When I was ready to move from a 10x20 to a 10x10 unit she did everything she could to make the experience great. I went in to the facility and stood with her at her computer while she did all the work. She transferred my account from one unit to the next, she searched for the best possible rate on the new unit, and she searched the facility for the closest unit to minimize how far my wife and I had to move our stuff. It was awesome (especially for someone who can get frustrated trying to do this on the internet on my own). It was the best customer experience I've had with any business anywhere in quite a while. Highly recommend that folks do business at this location!

Rosa Figueroa has been extremely accommodating, extremely helpful, compared to the other worker. She deserves a raise, if she ran all storage facilitys I would recommend each and every one as long as Rosa ran it. That is why I'm giving 5 stars, for Rosa.

So far so good, very accommodating

Property manager Rosa very friendly , informative, helpful and always professional. Great asset to the company.

Rosa was extremely friendly, helpful, and has a great personality. I've had a unit there before and liked it last time. So I returned again.

Rosa was kind sweet and helful with all my questions very happy

Rosa is one of the nicest experienced person I ever met. She treats every customer like family and is very knowledgeable. Every company should have a person like Rosa to represent them

Mrs Rosa is awesome there technologynot so much Mrs Rosa. Makes up for it A++++

Wendi great customer service and very helpful

Went to see a storage unit and Rosa was great. Very helpful. Will be back if I do decide to take one.