Public Storage Self-Storage Units at 320 Wilson Ave, Norwalk, CT

Charles is amazing! He made my transition from one unit to another very smooth. The building is very clean. Have been at this location for a year now. Custer server is exceptional. Charles and Christina, thank you for your service!

Charles was great! He was able to get us what we needed and made the process very quick and easy. 100% recommend!

I had an excellent experience. Charles was extremely helpful. He helped me with checking in. Highly recommend this facility.

Great customer service. Needed to go in and see what size storage unit best fits my situation. Charles help us find a great unit for a great price. Simple process and perfect unit for my budget. 10 out of 10 recommend.

Charles and Krystenya provided excellent customer service!! Extremely helpful and knowable about space needed.

Thank you Kristina for helping me with rental giving a wonderful tour in and outside as well as explaining everything that is needed. Clean building and very professional manger Kristina

Charles was such a pleasant help. I did a short term rental and the experience couldn’t be better

Thank you Krystina for helping with my rental such a big help and very patient. Nice location and very clean

Charles was very efficient and effective with helping me get the unit i wanted. Very professional, highly recommended

I Switched units today and it was such an easy process with Anthony! Thank you for helping me!

I just got a storage unit with Public Storage and I was assisted by Charles. He was very professional, knowledgeable, kind and helpful. If anyone is looking to get a storage unit, definitely come here to the location of 320 Wilson Ave and ask for Charles because the customer service that he provides is outstanding. He is very patient.

Friendly, clean, modern, easy to access, no complaints…love this place!!!

Thank you Charles and Krystina for completing my rental in a timely manner and showing me around the building and to access. Very clean place

Thank you Krystina and Charles for assisting me with my rental giving a pleasant tour and very professional. Clean building nice location.

Charles and Kristina were wonderful. Extremely helpful and precise

Kristina was very helpful, got a unit and boxes, great 😃

Thank You krystina for assisting with rental very profesional clean building Nice área

Thank you Krystina and Irene for assisting with my rental today. Very professional. Facility very clean inside and out

I’m only giving two stars instead of 5 because its sooo hard to wheel the moving cart from your car through the double doors! The steep is too high and so unnecessary. I loaded all the heavy stuff onto the cart and tried to go inside and simply couldn’t! I was not able to lift the cart. Someone needs to put a tiny little ramp to get rid of that steep! UPDATE: All these these months later and still no solution to the steep that is so high youre breaking your back lifting the cart. Also, one star because how are you after 6 months raising prices to almost 50% more per month!!! I went from paying $300 to $425!! Ridiculous! Moving out this month.

CHARLES, SHOWED 4 DIFFERENT UNITS, BATHROOMS, ELEVATORS, LOADING DOCKS, AND HIS CUSTOMER SERVICE AND DEMEANOR WAS EXCEPTIONAL.

Kristina was exceptional in service and was very professional - you are fortunate to have her. Also - Charles was very helpful and knowledgeable- a great team

Krystina was professional, kind, and very helpful to my needs. Very helpful. Charles has been more than helpful both times I have come in when Krystina wasn’t here. He was professional, kind and took me to each unit until i decided which one was best for me. He is a great associate for public storage.

I recently moved into the Wilson Ave, Norwalk Public Storage. No matter what, moving is always stressful, but Kristina made it so much easier for me one day, just lifted my spirits with her kindness and help. This place is a nice place, and so are the people. Update-- one year later-- I just have to add this. I got a call out of the blue from Public Storage, it was George, one of the great really nice people who works there. He called to tell me I didn't lock my unit properly and I should come down and reset the lock. I've got valuable stuff there and got down to Public Storage right quick and put the lock in right. The next day I had to be in my storage unit, finally deciding to organize my files, and was there every day for a week solid. I couldn't believe it, I thought these guys just sat in the office,, but everyday, George or one of his colleagues swept the floor of the entire Norwalk Public Storage and did a visual inspection of every storage unit lock EVERYDAY. George, you and your colleagues are amazing!

Charles was perfect! He knows what he’s doing and made it so easy for me to rent at the huge storage unit. Thank you!

Thank you Charles and Kristina for helping me with my transfer and always being so friendly and understanding. I recommend public storage on Wilson ave

Car space rental is affordable, secure, very clean and easy to access (gate unlocks with the phone app! Don’t even have to roll down the window). Spoke to Charles and he was a big help to lock in my spot. Great experience.

Thank you Charles and Krystina at Wilson ave. Very professional

Christina, the on-site manager, is a treasure! It's such a breath of fresh air when someone is really good at their job (particularly considering the stress of organizing a move!) Every question was answered, patiently and kindly, and her full attention given to you. I am so pleased with the rental process, can't recommend her highly enough! Oh! And the facility is large, clean, and NEW!

Thank you Kristina for your help very nice manger. you know your stuff. Building is very clean and nice location

Voula was very informative i stop at the storage unit to get information about renting a unit she was very helpful and professional

Thank you Kristina for helping with rental. Nice facility

Thank you krystina for your help with rental and showing the facility very big clean and quit

Broken doors and gates, spotty customer service!

Very roomy, extremely clean self storage facility. The manager Krystina was so friendly and accommodating. Everything equal, for that reason alone, I highly recommend this place hands down.

Thank you Krystina for your help with my renta and tour of building. Very nice storage and clean

Thank you krystina for your amazing help with my rental showing me around and how to utilize the app. Very clean facility and nice location

Thank you Kristina for your help very nice manger. you know your stuff. Building is very clean and nice location

Would recommend! The spaces look very clean and new, well lit and climate control is a plus. The units are in a building in a very convenient location, secure gates and easy to load in and out. Krystina was super helpful today as we got our unit, getting us registered for billing and organized so we could move our things in. Restrooms and water fountains inside as well. Thanks!

Angela is a great person she knows her stuff facility was very clean Iove this place

Angelina and Krystina were fantastic a huge help

Great facility. Very clean. Wish we could lock in prices for extended periods of time.

Service was great one of the best I’ve even been to. Krystina Cortalano’s help was top notch.

Thank you krystina and Angiela for helping with rental very nice ladies and keeps property clean . Highly recommend this location

Richard, I genuinely appreciate the level of care and support you provided me throughout my entire storage process. Your kindness and professionalism made what could have been a stressful situation into a smooth and pleasant experience. Your dedication to your work sets a remarkable example for others. Thank you !

From the moment I walked into the office, Angela was top rate and could not be more accommodating. She gave me a thorough review and tour of the facility and was able to give me great suggestions/ recommendations with space sizes based on my needs. A true professional thru and thru! Def made my choice easy to go with public storage.

Great location, nice size units and pricing beats the competition. Kristin was especially helpful jumping units from smaller to larger after some consideration on my end. thanks!

Terrible customer service and no technical support! I reserved a unit (already had an account from a unit at a different location). Apparently Public Storage did some system updates, and my account got mysteriously deleted. I created a new account, but it still wouldn’t let me in. I used the chat function online multiple times, and both times they said they were experiencing issues, and directed me to call the customer support number. After following the exact phone prompts they told me to use, I could find NO WAY to open a tech support ticket or even speak with a real human!! Meanwhile, I can’t even complete check-in to get into my storage unit, which if you want the online only deals you have to do it through your online account. The district manager at this office said they couldn’t do anything for me, and just told me to create an account under someone else’s name. I spent hours trying to deal with this, and everyone I spoke to sent me to someone else who could apparently help, and no one actually did anything. Seems like this place is a fine choice if nothing goes wrong, but if you have any issues and need support it’s a nightmare. I found more affordable storage elsewhere, and will not be coming back.

Super convenient location, 13 minute drive from Greenwich, situated between Norwalk and Darien, CT. Easy parking and easy access. Download the app to open the doors. The place is super clean and well lit, very safe and secure. Customer service is exceptional.