Public Storage Self-Storage Units at 299 Wordin Ave, Bridgeport, CT

BEWARE: Roach infestation. I was initially drawn to this facility by its impressive 4.8-star rating with 600+ reviews, as well as its convenient location along 95 between my current and former homes. However, beneath the surface of the glowing 5-star reviews (IMO, likely influenced by a $500 Public Storage sweepstakes for reviews), I discovered several complaints about a persistent roach problem AFTER we moved in. After an exhausting move, we saw several dead roaches upon entering our climate controlled unit. Figured that was somewhat normal given the fact that they have roach traps around. We dropped several large pieces of furniture and boxes in our unit & as soon as we made our next drop, I saw little bugs crawling on the first few boxes we dropped off. See pictures in my review. We’d already gone too far and I was assured by the staff that as long as there’s no food or water in our unit, the roaches will move on to the next location. We have enough common sense NOT to store food in a storage facility, so I convinced myself this wouldn’t be an issue and our stuff would be ok. A quick google search about roach infestation was extremely concerning: 1) they feed off of CARDBOARD, which is what our contents are stored in, 2) where there are nymphs, there is a nearby nest. Needless to say… the emotional distress this roach problem has caused me is exhausting. I haven’t slept well since we moved our belongings into Public Storage. All I can think about is transferring these roaches and god knows what else into our next home. Elaine was helpful and compassionate when I approached her about this situation. She offered us another unit, but I’m afraid that won’t help. She also said they recently evicted someone who was bringing in food, eating in the hallway and leaving food on the floor. She also shared with me the recent work order where Terminex had visited the facility, so I’m hopeful Public Storage will do everything they possibly can to effectively kill these roaches.

Elaine was ABSOLUTELY Amazing to work with! She was kind, patient and well versed with Public Storage policy's and procedures! I'll recommend her to everyone that I know in need of storage!!! Kindness goes a long long way.... First Impressions are lasting

Anthony Rodriguez, I met him at the front desk. He was great with all the explanations, all my questions were answered. I am extremely impressed with his ability to assist me get a space here today..

Irma was amazing with assisting me. I wasn’t fond of my storage unit and she stayed past her time to assist me with finding a new unit and completing my paper work. If it wasn’t for her, I would’ve taken my business elsewhere. Anthony was also SUPER accommodating. He made frequent trips to my storage unit with me. At one point, he met me upstairs after waiting for me to unload my car to assist me with my lock. Excellent customer service and extremely kind.

Public storage is a great place to keep your things and people there are very good every last one of them...keep up the good work public storage workers your five star ✨ in my book...

Anthony got me set up in a great space at a great price. Anthony and Irma make a great team. I recommend giving them a visit if you need storage

Anthony Anthony show man.I came in with a smile and I left with a smile.He's one of the best give 'em raise

Anthony was very helpful and was very knowledgeable about the storage room and the rules and the policy and even tho he have a injury he still walked with us to show us the storage room that we was getting… He’s a good team player..

Great place to rent thank you Elaine

Anthony delivered impeccable Customer service

Anthony was very sagacious with everything that we needed for today and he very calming.

My experience at Public Storage on wordin Ave in Bridgeport,Ct was great ! The staff was super professional , helpful and made sure I didn’t have a long wait time . Elaine especially was a tremendous help and very accommodating by helping me make sure I had the right size space for all of my items and convenient access to my unit .She went above and beyond to provide exceptional customer service . I was very please with my service .

Anthony helped me with all my storage needs today. I wasn’t sure if I needed a space but he convinced me that I did. Great customer service my friend and thank you

Irma and Anthony were great help. They help me choose the unit I needed perfectly!!!

Came in to rent a unit and Irma was very knowledgeable answered all my questions and made the process very easy for me.

This the best place in Bridgeport Connecticut Irma and Antony gave me the best service, Irma , communicated well with me in Spanish and made the process very easy thank you Irma. Anthony went out of his way to check my truck to make sure the space would work for me. Best customer service I have ever gotten. Want great service come and on down to Public Storage in Bridgeport

Elaine was very friendly and knowledgeable. She was able to speak with my friend, the renter, in Spanish, which made the whole transaction a breeze.

Anthony and Elaine were so very helpful, detailed, and patient throughout the entire process. I look forward to renting my space with their excellent assistance!

Elaine's helped us to much and I appreciate her way of understanding my needs and assisting me at all times

Gracias Elaine por todo

I am happy my space is great and the front desk was helpful with most information. Bless you

It was a wonderful experience at Public Storage, Adriana took good care of me. Thanks Public Storage

Irma is a angel , she helps you outside the office also very polite , clean facility thumbs up here. 5 stars

Beware they have roaches been waiting for the district manager to give me a call no one said sorry for getting my things getting infestation with roaches I never had this problem before the guy that work there was very nice at first and because rude when you tell him your moving told him about the problem he could careless the lady told me they seen a roach on the first level and spry and felt like they handle it well they did not my stuff is infested they should tell people about things like this they told me if I move out my friend they will give me my money I paid for this month I did that and no one called me and they didn’t close out the storage

💙

Irma at Public Storage Bridgeport was very helpful in assisting me and getting the best possible rate for my unit. This facility is clean, well run, and secure. I highly recommend it, and ask for Irma!!

Came to Public Storgaec Irma is an AMAZING employee for services.. highly recommend her to help you!

I was looking for a store unit and this convenience place has everything. Anthony was very knowledgeable and give me excellent service with information and the great App vey easy 👍.

Came in to do a rental and the Property Manager Irma was very helpful and made the process very easy. Will definitely recommend Public Storage to my family and friends.

Irma was amazing and made the transition smooth. She was very helpful in setting everything up and making sure I had all the information I need. Was in and out pretty quickly. I would definitely recommend this storage unit just from my experience with the excellent customer service!!

ELAINE is truly a walking ANGEL!!! I ran into so many issues and she was able to walk me through each and every step. Honestly so happy that I chose this storage unit. Absolutely no complaints, she assisted me right through the day. Very thankful that she was there!

Irma was very polite nice patience and I loved her service

Anthony was very knowledgeable and informative. I appreciated his kindness and his helpfulness.

Adriana was great and extremely helpful very pleasant I love her demeanor I also love Irma as well.

Anthony was cool and very helpful thank you

Had a great experience with Anthony and his associate they were amazing very knowledgeable and helpful with helping me get a storage unit and showing me my best options. highly recommended

Anthony fue una pesona maravillosa

Quiero expresar mis sentimientos de agradecimiento por la atencion y generocidad de Adriana. Su humildad y honestidad en explicar los conductos regulares en la administración de este punto de renta fueron las virtudes que destacó en su atención al cliente. Gracias nuevamente Adriana.

Anthony was great. He is the best

My Experience at public storage was amazing. Came out of a very bad prior storage facility and Anthony was unbelievably helpful Had great suggestions on how to properly store my property answered all my questions would not hesitate to Recommend that facility

Anthony was great, he made the process smoothe

Adriana was very professional & helpful and she was very quick on getting me set up with my storage unit .

Anthony was great with my service, He was also patient and kind. 10/10 recommended.

Great customer service , Anthony was pleasant, professional and patient. Will recommend to my friends and family.

Clean as a whistle. Convenient for my work schedule. Staff is always polite and helpful.

Adriana is so kind and knowledgeable

Thank you Elaine!! She was so helpful today! Great customer service!!!

Thank you Adriana for your help

Elaine thank so much for your help today

Service was quick and effective. Staff is nice and helpful! Anthony provided perfect customer service.