Public Storage Self-Storage Units at 5052 Jericho Turnpike, Commack, NY

Went to public storage today had a little mishap with the wrong unit dealt with William at the front desk who was very cordial and helped us right away. Very happy with the service and our space.

Extremely happy with the service at this location. Chris was a huge help in getting us set up with a space that worked for us.

Absolutely love this place. The staff is always so helpful, especially Sue. The facility is always well maintained and I feel this is the best storage facility I have rented at. Highly recommend.

It was okay. There are not enough carts and there wasn't anyone at the facility when we got there. The cart was locked and we were using one. I asked for another one and the lady in the office said, "No, you are already using one." I said we can finish faster with a second cart. She told us only one per customer. THERE WAS NO ONE ELSE THERE? I mean I get it, rules are rules but seriously, no one else is there. Give me a second cart so I can get done faster. A great customer experience comes from a employee making sure a customer needs are met. Sometimes you should do what's right and just. Get that 5 star by giving the customer that experience. If no one else is around, let the customer that is there use a second cart.

I have rented at many storage facilities over the years but by far this is the best one. Sue and the other staff are al a ays around the property cleaning and taking care of the customers. I my family appreciate s all that you do.

10/10 service Sue & Aba very professional & the prices are more than fair, very clean inside ^_^

10/10 Sue & Ada were a great help !

Excellent customer service by sue. I appreciate all her help

My family and I rented here for a long time and sue and the rest of the staff has always been so helpful and kind to us. The property is clean and I would definitely recommend

Went to Northport NY location. The manager, Ana, is top notch. She runs a facility that is a great place to rent. She maintains the property, knows all her customers, is helpful and knowledgeable. We have rented for years. This is, hands down, the BEST run facility i have ever seen. And it's all thanks to Ana. GREAT job!!!!

Prices are out of control .. 2 increases in 1yr. Now I'm paying double. It's not worth it. If what you are storing is not worth what you will be paying, save the money and donate it for a tax write-off.

Sue has been so wonderful to me. I will definitely be back when I need storage again

I recently rented a unit at Public Storage and my experience has been excellent so far. The staff was friendly and helpful during the sign-up process, and the facility was clean and well-maintained. The security features, such as gated access and surveillance cameras, gave me peace of mind knowing that my belongings were safe and secure. Additionally, the climate-controlled units kept my items protected from any extreme temperatures or humidity. What I appreciated the most was the flexibility in rental options, as I was able to choose a unit size that fit my needs and budget. The online account management system also made it easy to make payments and access my unit information at any time. Overall, I highly recommend Public Storage for anyone in need of a reliable and convenient storage solution.

Awesome staff . Nice place

Was just hit with a 37% increase after just 6 months. Went from just over $200 to more than $300. In half a year. 😭😭😭 I’ve rented from other places before and the increases are typically 10% annually. Which is still a hefty increase compared with other property increases. This increase puts them on track to double the rent every year and a half. I won’t be a customer that long. Manhattan Mini Storage, Gotham Storage and Storage Blue are all more reasonable with their prices. I’ve used them all for years. What a mistake to think Public Storage would be a comparable experience.

I am renting 2 units the price jumped from 450 to over 600 after 3 months this is definitely a scam. Buyers beware !!! any other place guarantees the price for at least 2 years and then raises it by 3-5% not 25% after 3 months. i asked to talk to someone about it. a few hours later I got a text message saying " sorry we can't help you.

I recommend this place for sure! It was my first time renting a storage unit, and Britney was very helpful in answering any questions I had. She definitely made the process go quick and easy

Great facility, all the workers were very welcoming, kind and extremely helpful especially Aiden, Brittney and Sue, they were very knowledgeable. I would definitely recommend this public storage to others.

This public storage was very clean, and Aiden did a great job explaining to me all the options suitable for my needs. The process was very quick and easy, which was perfect for me.

my experience here was amazing Sue, Aiden and Brittney are fantastic workers i recommend coming here.

Only use them if you're looking for a very short term rental. They regularly excessively raise their rates to the point I'm paying almost three times what I started at. I actually get messages from my bank asking why the rate change is so high every time they raise the rates.

Very clean. Ada did a great job showing me around and explaining the security measures in place.

Spoke with Ada today who was fantastic and provided excellent customer service. She was communicative, helpful, knowledgeable, straightforward, very patient with all my questions, and offered an easy, smooth experience. I'd highly recommend her!

We had just got our storage unit from Alex last week he made it nice quick and easy and a great experience! Definitely recommend!

The staff at the Commack facility were attentive, patient, helpful and kind! They were knowledgeable and able to answer any question I had. Super friendly staff! I Highly recommend using this location! Thank you to the staff especially Adamaris and Sue! Made this as simple and easy as possible! Thanks again!

Great experience, easy process thanks to staff

I walked in and the place was very clean! Adamaris & Sue gave me a fantastic service , if I were her boss I’d give them a raise!! lol ;)

This the most professional and pleasant group of people working at the Commack location. Shoutout to Aiden, Christian, and especially Sue, for providing quality service and going the extra mile in helping me choose the right unit to suit my needs! I would highly recommend this location to anyone in need of a unit! Keep up the great work and thank you!!!

I had so many questions the other day and Sue was great in helping me figure things out. Loved the Commack location I know my belonging will be safe while there.

Sue was extremely helpful! She showed me two units and explained everything in detail. She reviewed insurance policies and procedures. I would recommend using public storage!!

Sue was very helpful explaining all of my options. I would recommend

this is great facility. Sue is always so friendly and goes the extra mile to remember her customer by name. She is quick to listen and help in anyway she can. I would definitely recommend

Went to get storage space for my Mom, met Angela & Sue, greeted me as soon as I walked in, explained what I wanted & gave me options, so very professional & extremely courteous, they both are an asset to the company, helped me with everything from start to finish, great experience….I’d highly recommend!! Thank you Sue & Angela!!

I've been keeping multiple storage units across a few states for personal and mostly business use for the past 20 years. The best one to date has been the Public Storage in Commack. The manager, Sue, has been and still is the best of all the managers I've done business with by a mile! When I first met Sue 4 years ago, she stayed later than she should have to help me set up a large unit. And she kept a smile and laugh through it all. Over the years she has maintained a very friendly and helpful attitude towards customers. I am always greeted with a smile and a can-do-attitude. Sue is a rare kind of person. She is dedicated to her job and does it with a smile. Sue will also go above and beyond what her job requires her to do. I've seen people be rude to Sue and her response is not to argue but to show a nice genuine smile and try to help the people as best as she can. Sometimes it's not appreciated, but she lets it roll off her back. I continue to use Public Storage because of Sue.

Waited an hour for staff to arrive. We booked a outside unit and paid more for it and there were non left.

Came in to buy some boxes and look for prices. Angela was very helpful and Sue was knowledgeable. I was in and out quickly.

Smooth online process and day of moving into storage. Clean and temperature comfortable, storage key and lock waiting, no need to go to managers office.

Sue is alway so helpful. She was so kind and always looks out for her customers. Definitely go visit sue if you need storage

Sue was very helpful with detailed information and possible options to help save me money. Very Nice and friendly as well. Make sure you see Sue when looking to rent a unit.

Sue is an amazing person thats always helps and works with me and help me with any problems i have. She is amazing

Just left Public Storage in Commack. The agents were Sue and Christian. Very professional.and attentive to my requests.

JESS...is a total pro....hands down...great I am 100%...happy...

I love this place! Sue was very helpful and friendly. The facility is very convenient and clean. Extremely happy customer.

Sue was the best, she is always very helpful

I have two units at two different properties I have dealt with sue in commack for years. And she is always so helpful and professional. Thanks for always making things easy. I would recommend to anyone looking for space

I have had such a great experiences here and at other locations. So is alway so great with making sure I know everything I need to know and Christian is very helpful as well. I would recommend anyone looking for space

Sue and Nicole are Awesome 👌

I’ve relied on the folks at Public Storage Commack since 2013. It has been money well spent. The service by the team members has always been courteous & efficient. The items I’ve stored with them have remained secure, protected, and are always easy to access. This is one of the best companies I have ever dealt with and, as previously stated, the service members are reliable & do an excellent job. Many thanks.

I don’t have any particular feelings to rate a storage facility, and I am very confused as to how other people could. I really don’t understand how someone could rate a storage facility 5 stars. It’s just a box …. Besides that, this place is a good storage facility. A little overpriced and not super accessible . If you are unlucky enough to have an interior box, and need a cart, you will jot be able to find one without making a reservation for it. It may need to be wheeled from the office to your box and then back, but I’m not sure. I have never had the time to call ahead and see if a cart would be available to use. I don’t know how to rate. But I haven’t seen any roaches or rats. I haven’t smelled anything bad in the facility.. so 3 stars ? Is that good ?

BEWARE!!! They just upped my rent 33%. When I called the call center, I was told that I am subject to rental fee increases and that it was a *business decision*. I have not been able to get in touch with a supervisor. I have been at PS for 2 years and the increases have been around $10. It just jumped up $40 over the course of one pay period. Unacceptable. Most of the reviews here have been solicited and curated by PS staff. GL

Very nice people in office, very clean inside storage building. Dolly's available for move in or move outs

Sue is probably one of the nicest employees Ive ever met in my life. Very professional and helpful throughout my entire visit at public storage. She was extremely helpful, and even the kid that she was training seemed to be doing well because of her. Ive been looking at different storage places but this has to have the #1 spot in my opinion!

Nice clean place very helpful staff

Came down and met with Michelle and she helped me decide on a 5x5 when my res was for a unit a little bigger. She made the process so easy for me and explained the transfer process to me if that is something I need to do.

Been renting here for 4 years, came down today to get lock cut off. Michelle was very helpful and patient during the process.

After checking other storage sites in the area we settled on Public Storage in Commack. Our sales representative, Heather, was a pleasure and made the rental process seamless. Highly recommended.

I guess I caught Sue on a bad day! She was nasty and made me pay for a whole month because I went over 1 day due to a problem with getting a uhaul truck! Maybe she’s nice if all goes well, but if you run into a problem- watch out!!

Checked out with my family today. Sue & Heather were extremely helpful. A+ service and facility. Would gladly recommend. Thanks!

Came down to rent a unit and Michelle was very informative and helpful.

Sue was very helpful explained everything about the storage unit and how everything works. I would recommend this location highly. Sue should geta gold star for all she did for me today.

Came down with my friend to rent a unit here and Michelle was very informative and professional.

Rented a second unit with Michelle today but Sue was the one I spoke to before I came down to the property. Both of these PMs are great employees of this company.

My family rented a locker today and Skipp helped make the process exceptionally easy and pleasant. He was friendly, professional, and answered all our questions. Thank you!

Sue was extremely helpful with helping me find the exact unit that met my needs. She was very patient while I asked all my questions and I feel very comfortable with storing my belongings here. Highly recommend Sue and her team.

Wow, the staff really makes the difference! I’ve rented at other storage places and the staff here are by far my favorite! Sue in particular. She is super helpful and patient. The entire place is very well kept and run. I would highly recommend renting here.

Well secured & clean, as it should be lol. They're doing their job, what else is there to say

Sue was a big help. I have rented here before and always come back because she and her staff take such good care of the place and their customers. Highly recommend

Erik at the front desk was friendly and informative and helped us choose the right unit for us. Neat and well kept inside. Highly recommend.

Sue was incredibly helpful! My reservation is quick! Super nice! The unit is perfect and clean. It’s very secure and I feel confident leaving my belongings there. Thanks again!

I have been coming to this location for a long time and Sue is always so friendly and does whatever she can to make our stay here a good one. I recommend this location

🙂

I had the pleasure of speaking with Skip today. He helped me complete my registration, escorted me to my new storage bin and explained everything in detail! When I originally stopped down last week, I had the pleasure of speaking with Eric as well. Both young men were extremely helpful! I could have chosen another storage unit in the area, but I found Public Storage to be the easiest to contact. Plus, their employees were very helpful and courteous!! Thank you Skip and Eric!

Moving can be VERY stressful, but being able to have somewhere to store some of my extra things is a lifesaver! Sue has been especially helpful answering all of my questions and being very patient with me! She really knows her stuff!

What a wonderful experience. Sue was beyond helpful and knowledgeable, assisting me with a unit. Be sure to seek her out. You won’t be disappointed!!!!

Skipp was extremely knowledgeable and helpful. He helped me carry a ton of boxes out to my truck. Very friendly and personable, a model employee.

All the staff at Commack Public storage have been nice, and Sue in particular has been very helpful and sweet over several years.

Michelle was great throughout the whole process. She showed me the unit and explained pricing very thoroughly. I appreciate everything she did to help me through this stressful process. Great work and thank you, Michelle!

I had the most wonderful experience at this storage unit. Skip who was not only very helpful he was also hilarious from the start of the door until my exit. I am very happy with my decision.

The worst experience of my life. I was a loyal former customer and they just continued to raise the rates. Save yourself some time and try somewhere else, I DO NOT recommend this facility. If I could put in zero stars, I would.

This place is very nice and clean! we had great customer service from sue! She is very knowledgeable and caring! Sue is a great assest to this company! Thank you !

Best and most cleanest storage on Long Island great customer service... sue at the Commack location is the best.

Eric was extremely helpful and informative; previously spoke with Sue and she was terrific also! Clean, organized and great staff....

Nice and helpful

I was so so happy and please with the help I received today..moving is so stressful and to go and sign for a storage unit with no hassle was fantastic ..keep up the great work!

Shopped many storage places around my area and no one compares! Sue is so knowledgeable and helpful. She helped me make my decision by making me feel comfortable and confident. Thanks for all of your help.

Eric and the other people at Public Storage were great. Very easy to work with.

The rental car ent very well! Michelle has great customer service and is very welcoming

Michele was professional and informative. She did a great job

michelle was super knowledgeable & made moving easy!

Michelle was very straightforward and explained everything that I needed to know thoroughly, in a kind and not even near demanding voice. She talked to me as a person and not just a customer. I had a great first experience at this specific Public Storage. Thanks Michelle!

Chris and sue very helpful and kind

Michelle was very helpful!

Michelle was absolutely fantastic!! Very helpful and very personable. Thank you for everything 🙏🙏🙏

Hi this is William Shepard, Michelle was very helpful and courteous. I have been a customer for a long time and have never had any problems with renting here.

Great experience

Spoke with Michelle and payed my bill and she was very accommodating and very helpful to me. I find my experience with the company as a whole as a first to call for any storage needs.

Questions and concerns were all addressed by Michelle , insuring the security of my belonging and with a smile ! Thanks Michelle

Michelle was great and informative when showing us the unit.

Michelle was excellent and personable and told me all the details. Informed me on how to keep mildew out of my unit and had me buy a couple of damp checks

Michelle was very informative and helpful. She also showed us a couple of different options and the proper way to store our items.

I received excellent service and attention from Sue and the staff at the location I was impressed by the tour and all of the details involved in renting the unit. I would recommend this facility

Michelle was very helpful and knowledgeable and she has great customer service skills

Michelle was polite and professional, answered all my questions accurately and swiftly. Knows her business well and is an asset with Public Storage. Having renting many other storage units from this company and it’s competitors, I have experienced first hand good and not so good service in this industry. I am certain that Michelle is the best employee that I have encountered at a storage facility this far!!

Came into pay my bill and ask about downsizing. Michelle was efficient and very helpful and gave me a couple of options when it comes to transferring.

Michelle was fantastic help with showing the unit and made storing very easy to do.

Michelle was very informative and patient with showing me the unit and very professional. She was smiling the whole time she was helping me

Steffan is the man!! He made this process so quick and easy!! I feel safe leaving my stuff in my unit knowing its secure with nice people!!

Christian/Monika was very helpful. They took the time out to explain things to help better understand them. Were very patient and kind. Helped me make the decisions of the storage space that I needed as well as any other essentials I needed for my storage unit. Would highly recommend to anyone who is looking for a storage unit.

Great service from sue went to a few places she was very informative and helpful!

Uhhh GATED BUT some doors are never locked. Numerous times told them 2 OUTSIDE Doors in the middle of the 1st building on BOTH sides of the building are never clicked closed completely so they can lock. (So good luck with that unsecured feeling, numerous times caught that.) DON'T BE FOOLED... This rip-off of a storage place RAISES the PRICE of all units every 6 months or so. And that is every Public Storage!!! It's ALMOST just as expensive as Westy's Storage so I can't even say you get what you pay for. BUT What a difference, Westy's storage is like the Four Seasons Hotel. Clean, huge elevators, numerous hand trucks/carts, the walls between each unit: a space about 1 ft. from the ceiling for ventilation. Unlike the unsecured feeling of a 3-foot space that someone could climb over if they made an effort to at Public Storage. Oh I almost left out... They only have 2 hand trucks/carts per building's. Big mistake I made!

Not bad.. Storage units pretty much sums it up. I just signed the paperwork not sure how the actual loading of the unit will go but can't be horrible I assume. They have carts and stuff to help you move your items.

Great staff. Easily assesable. Clean and secure.

Chris and sue were very kind and helpful hard working

I’ve been renting units here for quite a while. Always clean and Chris and Sue are the best! Always ready to go above and beyond-a pleasure to work with 👍

This facility is clean and the staff is always helpful and friendly. Sue is always willing to help with any questions I should have , is always knowledgeable and is a welcoming face every time I come in! Thanks Sue and staff for a great facility !

Clean facility and friendly staff ! Sue truly helped me out.

I would recommend this facility to anyone who may be unsure about using storage! Sue was wonderful and made me feel safe and comfortable in the decision to store here ! Great facility !

Friendly service with a can do attitude. Have always been treated above expectations on each visit.

Monika and Juan were very helpful

Juan was extremely helpful showing me several unit’s and explaining clearly how everything works. He was a pleasure to deal with.

Monika & Juan were very helpful and courteous. Great people.

Juan helped me out, great place to store stuff

Juan was excellent. Very helpful and went above and beyond to assist me.

Wonderful staff . Sue helped me and she is a doll. Was helpful ,explains all details left no question unanswered. I would recommend this location for a unit.

my family has rented at this location for awhile. Sue is the property manager, she and her team are great. the place is clean and we have always felt our items are safe. i recommend this location to anyone liking to store

I'd like to put 0 stars but unfortunately cant. We tried closing out the locker on oct 1st but they charge the whole month either way and do not pro-rate. We decided to hold on to the locker, incase we needed it and we also knew that if we decided to close out the first day in the month and we needed it later, we wont have the option to use it. We decided end of october we will close it out. My wife was pregnant, we had the baby the 28th of october. Unfortunately , my wife had complications with her epidural and ended up having csf leak which is very debilitating and you cant get up or do anything at all. We were in the hospital for days and she had to get another epidural to fix it. She is bed ridden. I have to take care of her and the baby so it's not easy to just say hey we need to close the locker out. To this day she is not well even after second epi. I called commack public storage , they dont even care . They just said call the customer service line. I called and Aiden, again could not do anything. They sound like robots and dont care about the complications we had. I asked Aiden to forward me to a supervisor. They hung up on me. I called back and Rachel picked up. Same story. There is no supervisor and they are just trying to fool me. She forwards me and acts like I'm a new call and asks for my info again. I asked to have the locker back and they basically said no even though I paid for the whole month of november already. I kept asking for supervisor and she hung up. Great customer service. You would think that this company might but policy aside when we have serious injury that happens. I will try disputing.

Juan and Sue were both very helpful. They reserved my unit and explained everything to me. Friendly and convenient service. Thank you

Very knowledgeable and helpful. Outstanding customer service by Sue and Juan.

We Are Very Happy With This Storage Facility.Very Clean & Helpful. We Worked With Sue. She Was Very Attentive To Our Needs And Answered All Our Questions. Way To Go Sue!! Great Job. Thanks For Everything Again.

Needed to get a storage unit quickly. Chris helped me. He was great, made the process quick and easy all with a smile on his face. Great experience compared to other storage facilities i've used in the past.

Paul and sue

I’m a novice to the storage facility game. The gentleman who helped me (Chris) was extremely polite, courteous, thorough and kind... rare qualities to find in the service industry these days. While i was there, 2 other women were trying to ship a wheelchair. Sue was trying to help them along set up the box, get the chair in the box, etc. Paul helped me on my first visit when I couldn’t use the intercom correctly (I must’ve buzzed him a thousand times) and then brought over the key to unlock the cart I needed. The price was great for the size, although I’m hoping it doesn’t go up exponentially. So far, so good!

Paul V and Paul Z are both extremely friendly and helpful. Paul V answered all my questions, showed me my new space and signed me in. Made things very easy. I’m looking forward to making use of my new storage space and these folks really make you feel welcome.

Very clean facility. Employees are helpul, friendly and responsive while staying professional.

Paul was was extremely friendly and polite. He provided answers to all my questions before I even had a chance to ask them. Great customer service!

Great service...great location

Christian was incredibly friendly and helpful. He was very knowledgeable and attentive to my needs. Strongly recommend this location

Paul V., Paul Z. And Sue we very accommodating and friendly service!

Paul was extremext helpful and informative

Paul was wonderful and very helpful. He was very patient and was willing to work with all of our needs for the unit i recommend that u seek him out u wont be disappointed

Pretty decent place.

PAUL IS AMAZING and soooo helpful! he’s hilarious and made the process so easy, efficient and professional.

Paul was fantastic, so informative and made the process very easy for us.

Simple and easy process. My husband and I were in a rush to get a storage unit. We reserved one online and we’re given a phone call to come in to review our account. Juan was awesome! He knew his stuff. Any questions and concerns we had he was able to help us. Besides him knowing his stuff, he was extremely kind and fun to work with.

Juan was awesome . Like frfr

Great experience, everyone there is very helpful. Paul took care of all the details when we signed up.

We worked with Paul to rent our storage unit. He was extremely friendly, knowledgeable, and helpful. He really cared about our needs and making sure our things were well protected. He answered all questions thoroughly. Experience was efficient and pleasant. You need more employees like Paul!!!!

Paul was thorough, kind and knowledgeable about every aspect of storing my household items. He made my move so much easier and less stressful!!

Paul was extremely professional, helpful and very friendly. He truly knows stuff! Great experience, so far. Thanks!

Paul was very helpful! So awesome! Found the perfect spot!

Paul was super helpful . Renting here a for couple weeks I came in today ask about the vacate process. He told me everything I need to know I definitely recommend renting a public storage.

Sue and Juan are awesome! Great location!!

Its ok

Christian was extremely helpful, would use this storage again.

Christian demonstrated great Service. He was helpful and answered all of my questions. They also keep the place clean and are very concerned about security.

Expensive

I had a great experience here!! The facility is very neat and the staff is extremely helpful. I highly recommend.

Christian & Jason were excellent! Check in went smooth and the team was very helpful!!

Very helpful staff! Anthony and Christian were very helpful. They made it super easy for me to rent a convenient space and I would highly recommend them.

Good experience. People were pleasant very professional and place was very clean. thank you

This company is a SNEAKY PRICE GOUGER. They send me to emails twice a month regarding auto pay. But they sent an increase notice to a postal address. They also RAISED THE MONTHLY RATE 21%. DON'T GO HERE!!! PAY ATTENTION PUBLIC STORAGE.

Stellar Service!

Not happy with anymore they have mice issues and they keep raising rent without notice that's why I had to leave and go to a better and cleaner place

Came in today to pay my bill was greeted with a lovely smile from property manager Sue She helped me set up auto pay so it would be much easier manage my account

My family and I were there today and Sue and Christian were absolutely wonderful I have never met 2 people as kind and helpful thank you Sue and Chris for all you help!!!

Very good service. Thank you.

Christian was very helpful for us to choose a storage unit

Chris was very helpful on finding an appropriate and clean unit and explained everything very clearly. Happy with the service.

Monika was a great help looking forward to storing here.

Very friendly staff with a clean property, secure and locked buildings with gate access, and fair prices!

Great location sue is the best!

My wife and myself have never had to use storage before and went to this location for information . We were greeted by Shak who went over everything with us in detail and patiently answered all our questions . He gave us great suggestions and reassurances about our needs. He was a pleasure to work with and super informative . We rented a unit and by the time we left we were feeling confident and stress free about our decision.

I was looking to rent Storage space and Shak at the front desk showed me various units, answered all of my questions and was extremely helpful. Very satisfied

Awesome people.....knowledgable.... And very accommodating

Friendly staff!

Very friendly and informative.took his time to make sure I understood what I was signing.

Shak was really helpful. He was very quick and easy and very thorough and knowledgeable.

Very helpful, easy sign-up.

Reserving space on line was very convenient. Shak made the process of completing the paperwork, reviewing the space, access restrictions and billing very smooth. He was very pleasant to work with.

Tonight I called the Commack public storage facility to ensure I could being my belongings into the space I reserved online. Even though I was running late , the manager Shak on duty called his supervising manager to ask if he could stay late as I would hsve been arrived after they closed. He stayed late and ensured he provided me all the information I needed and then some. He was extraordinarily friendly yet absolutely appropriate and very kind and super helpful in giving me a unit and building where I felt comfortable. I can’t thank Shak enough for all his help tonight!!!!!

I normally never take the time out to write any reviews, but I felt compelled to do so. I was having one of the worst days of my life, facing eviction, being uncertain on what to do with all of my things I have accumulated over the years. I came in with questions. A young man Shaq was heavensent. He shated personal experience with me that helped ease my mind and answered all of my questions. I may not have all of the answers to my problems but Shaq helped me with some solutions if I need them. Awesome services , trained well. Perfect customer service. A smile and empathy will take a business a long way! Great job!

Easy process to tour the facility and select a unit for all our needs. Shak was extremely knowledgeable and asked all the right questions to qualify our needs. I would recommend him based on his knowledge and just ow detailed he is.

Friendly staff. The storage room is big. The facility is a maze if you go in the wrong way and if you don't like row after row of long, creepy, empty hallways then this isn't the place for you.

Very helpful staff, very clear explanation of the whole process

Went in to just grab some boxes and Shak and Sue were so awesome! Such a pleasure to deal with!

I came in to get boxes and find out about storage. I had tons of questions. I was always nervous about using a storage company. Shak and Sue were amazing. They were so patient and informative. Shak was very entertaining which made me feel more comfortable and like my future business would be in good honest hands. I love when I can get more than I expected from a business at my first interaction!

Ron was great and gave excellent customer service through the whole process

What a great experience I had. This was my first time using a storage place and Shak and sue were extremely helpful and answered all my questions. Shak was very funny and greeted me with a smile. Sue was awesome as well, was very sweet. I also noticed the place was kept very clean and neat.

Good location, great staff

Great place

the manager sue was so helpful with all my storage needs. The facility is very clean and well maintained.

I'm moving. I just went there to buy boxes. They did not have every single size box that I needed, but I need some specific size boxes for certain things. They were absolutely awesome at fitting every box that I bought into my car even though I thought it wouldn't fit and I thought I would have to come back (the biggest being a box that holds up to a 65 inch TV). Overall the experience was awesome and I'm very glad for all of their help fitting everything into my car.

What a nice experience we had renting a storage unit here. We worked with Danielle and Sue and they made everything so simple. There are all sorts of specials that you can get so keep an eye out for those both online and at the store. Overall, a fair price, a clean unit and truly helpful and friendly staff.

Friendly and helpful staff. Taylor was very helpful with our billing issue. Can't say enough.

I highly recommend using Public Storage. I had a great experience and I wouldn’t want to go to a different storage place again. I’ve used other storage places and this company was by far the best. It was a well lit, very clean, conditioned space. I felt extremely comfortable leaving my stuff there and the staff was very nice and helpful!

how much for out side parking 5x10 trailer ?

Overpriced storage. If you don't mind the hassle, store your stuff upstate and pay less than half the price!

I walked into the store looking for storage space for when I move out of my house. Taylor was very informative and helpful with finding me the perfect size space around my price range. She helped me picture how to pack everything to make it fit into a smaller space than I thought I'd need. I'll definitely be coming back to rent a storage space when I am ready. This public storage is well kept and definitely had more to offer than I expected! 100% recommend taking a look.

I have been in this location many times, Sue is always sue is always so helpfull. I would recommend any one looking for a unit to rent here. The propertyis clean and well maintained.

I came in to the property looking for boxes and a space .Taylor and Sue helped me and my family out .they were very nice and answered all of my questions. The building was very clean and good security. I recommend this place for anyone looking for storage.

I worked with Sue she is amazing put my mind at ease found me a unit that works for my home and my move and made this transaction extremely easy and pain free

Facility is clean & secure. Sue is fantastic. She is always friendly & professional. She has helped me on numerous occasions & provides great customer service. Great staff here!

Wow,,,,,,, Sue and Lisa, what can I say. They were two of the most professional people I have met....in a long time. They were very courteous, helpful and understanding and made finding what I needed much easier. Their knowledge of this business was thorough. I would not hesitate recommending Public storage Commack to anyone that asked me if I knew of a storage facility. These girls are an asset to this company and anyone looking for a storage unit. Steve O

The workers are always friendly when I come in. The property is always clean and secure. Never had a bad experience here. Would defiantly recommend it to anyone who is looking for storage or moving. They have everything you can think of when it comes to packing supplies.

It's ok

Very good customer service and price was phenomenal! I would recommend to everyone. They are great!

Love this place. Been keeping my storage here for about a year. Staff is friendly and accommodating, especially Sue. My belongings are safe and facility is clean!

Vey clean facility. Ryan especially informative and helpful in deciding which unit best suited my needs. Excellent service.

They get you with the $1.00 first month and hit you with expensive bill after, feel they take advantage of those who are in a bind.

I came with at least ten questions after wanting to get a new unit (and eventually move out of another spot). I was met by Elaine and Leesa, and they answered every question intelligently and with a smile. The unit is very clean and secure. I'm very happy so far with my new unit - and the women who work there have been very nice!

Have stored many time before, staff today was very helpful, store and space very clean. Recommend this facility as leesa and Elaine are very helpful and kind

Enjoyed my experience. Frank was very helpful. Highly recommended.

The staff is very friendly and the property is very clean. Great experience here.

A great place full of energetic people n helpful you want a car come down n on the way out speak to my boy alexis1lindis from the mega 97.9 yea boyyyyyyy.

Frank was great. Great storage!!

Awesome customer service!!!! Super smooth to set up and move in.

I was in this week and dealt with Kristina in renting a storage locker. It was a pleasure to work with her. She was more than helpful, very knowledgeable and an incredible asset to the company! The facility is very clean and secure.

We love Frank. And Christina has great handwriting!

The facility was great. Frank was very kind and helpful in choosing the right space for my things. Thanks!

Amazing service. Kristina was great at explaining everything. I will be renting here!

Great staff. Easy transaction an location of a storage unit that works for me.

This place is the best. The men in the office (RYAN, DARON,FRANK) were AWESOME!!!! I would recommend this storage place to everone on the island. They made this moving process so easy. Thank you guys!

Ryan and Frank were excellent help at your Commack location, great guys , stupendous personalities. It was a pleasure stoping by, buying a new lock, and putting it on my existing unit. Great experience overall. Love public storage recommend anyone do the same

When my husband and I pulled up to the the public storage in Commack, we didn't know what to expect, but then we met Ryan, a super friendly knowledgeable employee who showed us the requested storage area, and he was professional and answered all of our questions with a smile. We made an appointment so we could start on a date amenable to our schedules to start storing our chosen belongings. We met Kristina on that date and she was also very friendly, professional, and again, so knowledgable in the many options and ideas that we could have. Nick, another employee and I think, the facilities manager was also there and again, so professional, and friendly. Again, we left in awe of the professionalism and friendliness of these three people. Very nice experience.

The staff at public storage offered great assistance with friendly interactions. Highly recommended.

Frank was awesome! Excellent place for storage, highly recommend!

I have a friend that rents there and took me to buy boxes. The experience I had was great. Jess Varela helped me with everything I needed with professionalism. I absolutely loved the customer service. Hands down the best storage facility I have been to.

Public Storage is Amazing! I was helped by the nicest, courteous, caring and professional people. I was helped by Jessica, she's a Jem of a person! Took her time explaining all the procedures and was very nice and helpful, honestly Public Storage exceeded my expectations, you can't beat the price, an affordable price! I also received a call from the Supervisor Ryan, who was also very nice and professional! to confirm my reservation, overall you can't go wrong with this Public Storage location, price is great, the people are great and the units are great and safe, they really outdid themselves! Thank you Public Storage I am a happy customer!

Luv these guys.

Very happy with the service. I recommend it to everybody

Ryan did a good job n also helped me find the best unit for my stuff thanks

Happy with service I be use again if need thanks for the service of employees

The best storage place i ever deslt wth Would recommend to anyone.

Easy!!

Thank you Nick and your team for such a great experience. Such a clean location! I highly recommend it.

Helpful staff, facility has bathroom and water fountain. Well maintained and kept clean

Public Storage is one of the greediest companies I've ever had the displeasure of doing business with. Their rents are as high (or higher) than residential property per square foot. They continually edge their prices up and up, at about twice the rate of inflation. Sadly I'm stuck paying their extortion-like rent due to medical issues I have, or I'd take my belongings and get the heck out of there. Oh... I'm currently paying TWICE what I was paying a few short years ago. What seemed like a good deal turned out to be nothing more than a boondoggle. I've tried talking to the powers that be (managers and corporate) about how they treat their long-term renters who have shown them loyalty, while giving "newbies" big breaks on their rent. Public Storage doesn't care. They're extremely arrogant bordering on belligerent toward their "customers"... you know, the one's who pay their paychecks. I guess that's because they have a demand for their spaces they feel they can treat their best customers like c**p. If you rent at Public Storage, make sure you have an "out" from their property. When I can finally move my property closer to home, then "Public Storage, NEVER AGAIN".

All good. Came in for reservation, and everything went smoothly.

Great service and very clean property. Also great box selection of you need boxes for storing or shipping

Nick was great! Very professional and made things ready for us

Very nice people working here. The building is very clean. Highly recommended

Very clean, very well maintained and I feel very secure there. The manager, Nick, and the other employees are very helpful and knowledgeable. I find the prices very competitive! I have rented there for several years.

I actually love this storage facility, mostly because of the monthly rate I was given for my unit and the convenience of the location near my job so it worked out perfectly! Looking forward to renting another unit next year for my motorcycle in the off season.

Nick and staff are awesome

Nick was amazing

Nick and Ashley were awesome! Made the process super quick and easy :)

Great facility.. Very friendly and helpful. Ashley has helped me out and was very outgoing and willing to help!

Great customer service, very professional staff...Nick was amazing!

Excellent service from Nick and Ashley. Thank you guys. You turned our moving nightmare into a happy ending. Highly recommended!

Awesome job, very attentive and helpful!..Best Customer service from two great ladies Jillian & Ashley.

Great people helpful and very nice. Storage space clean and safe. They also call you to remind you that payment is almost do before you pay late fee. Thanks Nick!!!

This the cleanest storage place I have ever used. Very nice people in the office. Highly recommended!

I highly recommend this place. Nick went above and beyond to accomodate us. Great experience

Great service from Nick. He made my move in super easy, answered all my questions and gave me a great deal too.

I just signed up over the weekend. Paige gave me the grand tour and took me through from start to finish. She explained everything crystal clear to me with great professionalism and a super attitude.(and smile!) The grounds looked well kept and clean and secure. Rich T.

$215.00 a month for a 10' X 10' unit? What happened to the first month for $1.00? What would you like me to say?They don't have enough dollies, and the first time I had to access the unit on my own I had a 20 minute adventure finding it.Needless to say, I'm looking for other options as soon as possible!

I rented a unit this morning. The whole process was pleasant and quick. Nick was fantastic even with my two little girls running around screaming he was very patient and even saved me money! I highly recommend public storage of commack to everyone.

Fantastic service. Clean location. Nick and Ashely great client services providers.

The manager nick and associate Ashley are very friendly and helpful .

Great location great people

Awesome service by Nick.

My first time ever using a storage place, and I couldn't be more pleased. Nick was very nice and personable and answered all my questions. He really cares about his customers. Highly recommend this place.

We have been using this storage location for a little over 2 years. It has been great. Excellent service and great prices!

I had a spot in this location for a while and Nick and Ashley were always very courteous, friendly and professional. The building is spotless. I will definitely use them again if I need storage. Thank you guys!

This location is great! The clerks have always been helpful and polite, and I also like the facility. I highly recommend them.

Nice and friendly service. Thank you guys.

Great service the staff were very helpful and professional

Great experience. The staff is very professional and friendly. Very clean too!

The property manager, Nick was very helpful and in tune to my needs. The whole experience was very easy and not stressful. I would recommend this storage unit, and be sure to deal with Nick.

This was my first experience purchasing storage and it couldn't have been easier Doug and Liz were friendly and extremely informative and made everything so easy I couldn't be happier definitely recommend

Great experience, great service, Nick was very helpful. I highly recommend it for everyone

First - No creepy storage guy. I have used several storage facilities from NYC to Montauk and this one was clean, well lit, organized and staffed by a knowledgeable young lady Courtney. No creepy storage guy is a big plus! The space was the perfect size but happy Courtney showed us "just in case". She explained all the detail and made the process seamless. Great experience.

Hassle free experience renting the storage.Property Manager Nick was very personable and extremely helpful, as well as patient ,professional and friendly .I highly recommend this place to anyone who's looking for a storage place. Thank you for your great service !!

A very well maintained facility! I decided to rent a space in the new building after I did some research and price comparison. No regrets so far. The place is very clean and the staff is very nice.

everyone at this facility are wonderful helpful and understanding. i would recommend them without a doubt. nick is great and courtney wonderful. a great team

Nick was super helpful and efficient. He even gave me a good recommendation for a pizza joint when I was hungry. My whole experience was great and I would do it again in a heartbeat.

Very good prices and service. Recommended

Professional, highly accomadating, always an excellent experience. Very nice people.

Great location - everyone friendly. Highly recommended.

Christina is a wonderful and awsesome employee. She helped me out and made me feel very welcomed.

I came in today with my father to rent a unit. Christina, the employee who helped us, was pleasant and able to really answer our questions. We are very please with the storage unit and the experience

great personal service

Commack is awesome

Peter, Nick, and Ashley are wonderful! Thanks!

We stored an entire house contents for one year. The place was clean, climate controlled and easy to use. The staff, Nick, Peter and Ashley were always friendly and ready to help. After a year we downsized to a smaller unit for another 9 months. When we finally were finished with the storage it felt like leaving a home. Good job guys!!!

I would highly recommend this Public Storage facility in Commack. Nick and Peter provided excellent customer service, and I was very impressed with the size and cleanliness of my storage unit as well as the facility itself.

Great experience with Public Storage! 2nd time I have used them and it's always been a pleasurable experience. Ask for Nick he is super helpful!

Great sales person really helpful

Very clean I'm so happy here

Extremely clean. Excellent service. Nick and the others were very professional, courteous, knowledgeable and kind. Would easily recommend to all looking for a quick and reliable storage solution!

Great customer experience, Peter and Vanessa where extremely helpful.

I have Been a customer for over 2 yes and iam very happy with the location it's easy for me to get to and the times are great.. thanks public storage for Nick your location manager and your service to our community.

Being a Public Storage customer for nearly 3 years should speak "much" about what I think of this particular branch and its staff. They have always been courteous, polite and respectful towards me. In fact your manager Nick, in particular, is one I consider to be a friend. I always pay my bill in person an when ever he is not around I make a point of asking is he in today and how's he doing. I enjoy our mini conversations about the life of veterans after active duty because a lot of his customers are veterans. Because of the service I received there I would strongly recommend Public Storage to anyone I know who needs storage space. It has truly been a pleasure Nick & Staff.

They were very nice

Vinessa did a great job with the storage unit reservation and being a sales woman.

Property is always clean and staff is very helpful.

We used this location almost every winter to store our convertible and never had any complaints. Great service.

Great storage place. Many thanks to Colin, he was very knowledgeable and helped me with my movein. The place is very clean and well maintained.

Amazing

Best storage place I ever used. I had a unit in the new building for a couple of months. Very well maintained. Very clean. The manager Nick was very friendly and knowledgeable. I recommend this place

Great experience from start to finish. I needed to rent a storage unit for a few months and found this location online. I reserved my unit online in minutes and was able to move my things in the same day. The staff, especially Nick, were very professional & courteous in all my interactions with them, and made the whole process very convenient. When I no longer needed the unit, Nick helped me close it easily & with no hassle. I highly recommend this location, not just for its competitive rates, but for its outstanding customer service as well.

My daughter was moving back to NY and she needed a short term storage. I checked couple of other places in the area and decided to try this location being the closest. Very happy with the service. Very nice people in the office, answered all my questions. Andrew helped me with the paperwork and he was very professional. The building is very clean. Happy customer.

Great storage place. Very clean and secure. Many thanks to Nick, the manager, he made my move in process very easy and answered all my questions. I recommend this place

Very pleasant experience. I stored my car for 3 moths, hassle free. Great location, the manager Nick is very professional, helped me with the move in. Very clean storage. Video surveillance was a plus.

It's a Nice place, very clean and fresh, secure, good prices and excellent costumer service; Nick was very nice and help us very kindly. I definitely will recommend this place to my friends and family

I rented a space at this storage place for a short time. The location was great, very close to my apartment. Very clean grounds, climate controlled.The people in the office were very helpful and professional. Overall great I had a great experience. I would use them again.

Great experience. I never used a storage before. The place is very clean and seems very secure. Andrew helped me and made the move in process was super easy. I will rent there again

I have been very pleased with the service at Public Storage in Commack. I had 2 units and I vacated one this week I met with Nick and I must say he is very friendly and does his job very well. A real Pro,

A very good location. Friendly service by all employees, especially Nick the location manager. He is always there to answer any questions i may have, and is always friendly and there to help with any issues i have. Will definitely recommend this location! Easy to get to and very clean well taken care off.

Helpful and convenient serive. Large storage space, climate control, bathrooms. We appreciate nicks helpful service.

A convenient accessible location. Personnel are friendly, knowledgeable, professional and attentive to clients needs. The property Manager (Nick) is always on hand and available to clients. Property is well maintained and clean. A no hassle storage facility.