Public Storage Self-Storage Units at 670 E Jericho Tpke, Huntington Station, NY

Linda at Huntington facility was great, very informative and assisted with my request. Public storage should provide senior discounts and disability discounts to its customers and discounts to loyal customers.

Linda was so amazing and helpful when I had come in to inquire about this storage facility I recommend this storage place

Linda was an exceptional help to me. Knowledgeable and friendly. A credit to this company.

Linda very nice and helpful , thank you.

Linda was phenomenal. First time in over a year I've had a pleasant experience at my storage unit. She was friendly and accommodating. She was able to help me while juggling other tasks. A great employee.

The sales women Linda gave me quality customer service as I had to pay a bill and she was just so knowledgeable and understanding as well she is a 12 out of 10 she is so wonderful I will definitely be coming to pay at this location.

Chris is awesome, patient, understanding of my needs and also expressed that he knew what I needed and made my move in smooth and he expressed that the pm would appreciate more clients like me. I'm happy that you have Chris at this location. Thank you. Multiple visits to public storage and getting assistance from Chris has always been courteous and professional.

Excellent customer service, very knowledgeable , and one of employee suggested according to our budget which worked great for us. I highly recommend this company.

Great people Chris is excellent very helpful

Update to review; I added two additional stars solely because the staff here is super cool and they managed to bring me around to like this place more than when I started. The problems though are still many the previous things I stated are still valid, also was sent notice a couple days ago after finally getting everything into my units and sort of organized that the rent price is increasing by 33.35% next month so after only a few months maybe 4? I have to deal with a dramatic and unexpected rent increase I was supposed to have been away traveling but something came up to keep me in town if I had gone Id be really pissed bc to raise the rent 33%+ is ludicrous and I now have to move the contents of my units to another facility which will take time money & effort. not happy rent price should be locked for at least 1 year I have multiple units of the same size at this facility, each priced differently. When I asked about the varying prices, I was told they change hourly on the website, which seems excessive and unpredictable. Additionally, I dislike having to punch in my 8 or 9-digit code every few feet inside the building while moving items. It’s inconvenient, especially with self-closing doors that I have to manually hold open while dragging their provided carts. These carts are too wide for a single doorway, meaning I have to open two doors simultaneously while managing the cart, which is difficult to steer. The doors constantly try to close, making it a struggle to move items. Another frustration is the limited access hours, only allowing entry from 7 AM to 10 PM. This restriction means I can’t access my belongings half the time I’ve paid for, which seems unfair. If I’m only allowed access for half the month, it feels like I should only pay half the rental price. Sometimes, I come home late from work and need something for the morning but can’t get into my unit because of the hours. This month, an alarm was going off for six consecutive days, which was annoying and even caused headaches. The constant noise prevented me from working on reorganizing my units, which I planned to consolidate into one to save money. Due to the alarm, I lost six days, and now I might have to pay for three units instead of one, costing me an additional $1,000. The facility doesn’t prorate rent when you move out, so even if you leave on the 6th, you still pay for the full month. However, they do prorate when you move in late in the month, which shows they can do it but choose not to when it benefits them. The worst part is the access hours. I want to be able to get to my things whenever I need them, not just during set hours. They have plenty of solar panels on the roof, so energy costs shouldn’t be an issue for 24/7 access. The facility also has lights on short timers, so if you’re inside a unit for a few minutes, they turn off, leaving you in the dark until you activate the motion sensor again. This inconvenience could be easily solved with longer timer settings or better lighting. Moreover, the facility lacks adequate security. There are almost no cameras inside where the units are, which means anyone with an access code could potentially steal from units. The insurance they offer is limited to $5,000, which is hardly enough to cover the value of a 10x15’ space. It’s frustrating that the insurance is mandatory and inadequate, and the lack of security cameras doesn’t inspire confidence, especially when the fire alarm system malfunctioned for six days. Overall, I don’t recommend this storage facility, or any similar ones, unless absolutely necessary. They are overpriced for the service provided and quick to impose fees, such as a “lock fee,” which feels excessive considering the high rental prices. Additionally, they are quick to lock you out and threaten to auction off your belongings if you can’t keep up with their astronomical fees and penalties. The facility makes it difficult to access your belongings and even harder to move in or out. If you’re considering using a storage unit, be prepared for these potential issues and costs.

very clean facility with helpful staff!

Chris and Jack provided excellent customer service

Amazing customer service!!!!

Updated Review: If it wasn’t for the onsite manager there, I think all would be lost. Not only was he helpful with billing, but took the time to assist. Updating the review, (from 1-4 stars) solely due to the amazing help he gave. Original Review: So when Public Storage took over, I held my breath hoping for the best. There was already a price increase just before the official switch over. I was told just a month or so ago that the rates seemed stable and they didn’t anticipate any changes with the new company. Didn’t take them long though to change their tune, just got a notice for a 30% increase next month. Beware, if you store there check the mail for a small postcard letting you know about an increase.

The property manager, Chris, is great at customer service and very friendly. He has helped me with issues on several occasions. He is an asset and ambassador to the company. The premises are maintained well and has back-ups (i.e. entrances and elevators) for the occasional "out of order" situation. This a convenient location and staffed by good people.

Si tuviese oportunidad de colocar menos estrellas lo haría, al día de hoy, una compañera entregó el espacio, y le siguen cobrando los descarados, y así la mandan a colección, no tomen espacios hay, les dañaran su crédito..

Great customer service from Jack and Chris!!

Ever since Public Storage has taken over from Simply Storage I have had issues gaining access to the facility.

Terrific customer service from Jack and Chris!

Thanks to Chris for all your help and for making this a super nice location.

This Public Storage was the perfect solution for our move! The location is convenient and the staff (especially Chris) were super helpful when we were putting our stuff in and taking our stuff out. He made sure we were taken care of from day one! To top it off, the building is very secure and clean - we made the right choice with them!

Brittney really helped me out with all my many many questions

Very helpful and friendly staff.

When I went to public storage, Christ and Jack provided me with great costumer survive. They were both so kind and informative.

Local to Huntington Station area, perfect to store my items while I am moving into my new home. Jack was very helpful assisting me with all the storage options.

Chris is a great guy there! Very helpful.

Clean safe reasonable rates. Would have given 5 stars but rarely is someone in the office to help with billing stuff .

After renting a unit online, I show up prepared with the app downloaded. The app and access code work for the gate, but I have no access to the building. I called the number they have on the door, the number on the site and used the virtual chat on the website. No-one answered or called me back when I left a message. The virtual chat can't do anything to help me access my unit. So I have a U-Haul truck that I cannot unload because no-one is onsite, no-one answers the phone and no-one responds to messages. Horrible way to start off here.

To expensive, they Start at a low price and within six months you’re almost triple the price definitely doubled depends how long you wanna stay there and get robbed of $$$. Nice staff and a nice place it’s just the price word up

Great service from Christian and Angelica good service very nice worker

I’m only giving 3 stars because it’s a nice clean storage, but other than that when you call for management it’s hard to get anyone on the phone and even when it’s the hours of operation barely anyone is In there this is just my experience.

Awesome service great guy showed us everything

Alex at Huntington Station was very helpful and professional introducing and showing me the facility. My ground floor 10x10 space was meticulously clean. Got my lock and key and my passcode for entry. Can't wait to move in. 5 stars, highly recommended.

Alex did a wonderful job on explaining to me the different options available at this time of renting two units. I have transferred both units into one. I’m super pleased by Alex’s professionalism, patience to explain the options and price differences, and the ability to solve my problem right on the spot! He is super efficient and effective in providing Excellent Customer Service skills and all with a very kind and pleasant demeanor. I rather pay the amount to pay for units just to have excellent in person customer service! Worth every penny! Thank you Simply Self Storage!

Alex is the man he helped me out and was very good. Guy does a great job helping his customers. Highly recommend

Alex told me he was short on time due to a previous commitment but he set me up with my storage and explained everything perfectly in about 8 minutes flat -it was easy peezy

Excellent service very friendly definitely recommend

This place is excellent & very accommodating!! Lance is SO VERY HELPFUL.. He made move in easy & fast!!

Thank you Alex!!! You were so helpful and made the process smooth! I will definitely recommend to friends and family.

Very clean facility with easy access. Staff was professional, helpful and friendly.

Very clean and safe facility! All of the employees are extremely helpful and nice! The best storage facility I have ever used.

Lance was awesome & very helpful! smooth process upgrading my unit! 5 Stars ⭐️

Friendly and courteous service. Good pricing for the space I needed.

Victor was very helpful and explained everything extremely well. Was very polite and answered all my questions. 10/10 experience

Alex and Victor are extremely knowledgeable, helpful, professional and friendly. They made the process of choosing a storage solution seamless and stress free. Simply Storage is new, clean, safe and a simple storage solution. I highly recommend Simply Self Storage. We love our first floor, climate controlled unit that we needed after selling our house quickly and our new home is not ready yet. Thank you guys!!!

Went in to ask about storage units and got a lot of help from Krystal there. They were super knowledgable and patient. Im glad i came here

The facility is very clean and well lit. Victor and Alex were extremely helpful! I wasn’t sure which size to rent and their guidance made a difference! I’m glad I chose here for my storage needs.

Amazing service and employees. 100% recommend

I hve very good experience specially manager is very helpful and kind

Clean. Safe. Perfect.

Needed to immediately find a storage unit… essentially last minute. I had the pleasure of having Alex help me. Upon my arrival, he was very nice and informative. I didn’t have a single question to ask.

Victor was so excellent and quick! The process was very fast and friendly! Thank u!

Alex the store manager at the Huntington station location was super helpful and made my rental unit easy and simple to rent. I highly recommend you all for him off you have any questions.

Very professional

The Manager was tremendous. He was very professional and friendly. All my questions were answered and he took his time explaining all the policies and safety features. I know I picked the right place.

Very polite, helpful and organized staff. Definitely would recommend for your storage needs.

Love the girl that works there she's a sweetheart! Love how clean it is !

Staff is very helpful !

Site manager Alex is a knowledgeable professional who cares about his customers. The facility is always clean and well maintained. Would highly recommend this storage site. There are 2 other storage facilities on Jericho Tpke nearby but Thanks to Alex excellent customer service I decided to rent here. I know I made the right choice. Thank you Alex!

Couldn’t be happier. Very clean, great customer service, carts for your use, clean bathrooms and VERY REASONABLY PRICED. We are moving our things out of another storage facility into this one. Go there if you need things stored!

Alex deserves a 6 star review. He is professional and cares about his customers. The Huntington location is always immaculate. The best storage facility on Long Island. Thank you, Alex!

Site Manager Alex is professional courteous and compassionate. The storage facility is always clean inside and outside. I have several units in the Huntington location and would highly recommend this location.

Easy to set up rental. Friendly and polite customer service. The environment is extremely clean. And the cost is reasonable. I will recommend this place to my best friend

Great location in Huntigton station, Crystal was amazing ( Asst Manager) Customer oriented and very personable. I would highly recommend to go see her if your in the market for storage unit. 5 star service from her .

Awesome customer service! Very curious and helpful. Kudos to Alex Khoury for a great customer experience!

WOW! Alex treated me like a millionaire, tho only thing I have a million of is boxes to put in the storage unit. He was kind, informative, understanding my needs and most of all patient, especially with an older person like me. I have a few units and if I need more, I know where to go. thanks again Alex.

Professional

Staff very helpful made my transition very easy and stress free. Clean and great prices too !

I needed a small unit since I’m moving from house to apartment. Called and reserved on the phone and spoke with Crystal and she was so accommodating. Went there today to check in and I got to meet Crystal and also Alex who signed me in and took me to my unit. The place is immaculate and to my surprise their 5x10 unit was incredibly large and more then ample space. I would highly recommend. Thanks Alex & Crystal for exceptional service.

Highly recommend, beautiful brand new facility if you’re looking for a great service come and see Krystal and Alex they’re very friendly and professional

We had a great experience at Simply Self Storage. Alex, the manager, was extremely professional, helpful and knowledgeable. The facility is immaculate. We signed up on the spot. Would highly recommend!

I went with my husband to inquire about possibly renting we met with Krystal. She gave us excellent customer service, very knowledgeable, she even suggested according to our budget which worked great for us. The facility is definitely a 5 star it's very well kept. I highly recommend this company.

Alex was extremely helpful and kind. I was in an unfortunate position and ended up needing a unit, I came in already anxious and Alex made sure to explain everything to me and tour the facility with me. I felt welcome and safe in the facility and I know my belongings are in good hands.

I love Krystal, she is so sweet and very organized.

The manager, Krystal and a manager visiting from another facility, Delia, were extremely helpful and made the experience very easy. The facility is kept sparkling clean and neat. I feel very comfortable storing my belongings here. Thank you!

I’ve been renting for a year and a half and just needed another smaller unit. The facility is clean and safe. The staff is very helpful, friendly and understand the needs. Great place to store your stuff!

Absolutely HORRIFIC customer service!!! Huntington Station, NY. Manager feels she shouldn’t have to actually work. When I pulled up at 1030am. Door locked no sign. Another woman was there. Had already waited 20 minutes (she finally gave up and left). Miraculously when the UPS truck showed up, she suddenly appeared and unlocked the door, but wouldn’t let me in. Even when I told her I have been waiting for 25 minutes. Then instead of being respectful, was nasty and condescending. Instead of de-escalating the problem, she did everything she could to make the situation worse. NASTY! NASTY!! I am canceling my lease for a unit I could never access! I took my business to Public Storage. Their office was actually “manned”. Service was quick and respectful. Your corporate customer service seems non existent as well. God forbid you actually get to speak to a human being!

I would recommend this storage place. Outstanding help from Alex

Alex was very professional and made the process smooth and easy. Greta place! Neat and organized highly recommended

Krystal was awesome!

Great staff and facility.

I made reservation online and then later to see the facility. Crystal was very helpful and showed us around. She went over the process and it was great. The signing up process was very easy She made it painless. The facilty is clean! I like it so far!

The manager, Alex, was very friendly and very helpful. The place is spotless. I went in not sure if I was going to rent a unit, but within 20 minutes I rented and was leaving. And the price was much less than I expected. Excellent experience!

This company is very well organized and really makes it easy to get the right size that you need. Their sales people are friendly and knowledgeable They keep the storage units impeccable. I would highly recommend them!

Very good person

Alex is extremely pleasant to deal with, from explaining the billing process to his knowledge of all of the various types and sizes of the rooms available. The facility itself is clean, well lit and climate controlled, parking is adequate

Alex was extremely helpful and made the entire process so easy and pleasant. Alex and Simply Storage is the only way to go. P.s. Alex is very knowledgeable about this business.

Very neat, big units, not to expensive, rates vary, call with needs

Alex was so helpful and kind with getting the proper unit for my needs. The facilities are very clean. He was a pleasure to deal with and made everything so fast and easy. If you need a storage unit most definitely visit Alex at simply Storage in Huntington!!

Just purchased two storage units from simply self storage in Huntington station, Gotten great help from Crystal at the desk, she was very nice and explained everything I needed. If you’re looking for a place to storage I highly recommend simply self storage

Easy and quick 👌

Excellent facility. Clean, safe and well lit, back gated entrance (you can only enter with a security code). Staff is great and always so helpful

Simple is a great name! We got our storage unit quickly. One of the staff members Crystal made the process painless. Helped us pick the best unit and location for our needs. Alex the store manager is very pleasant, and takes care of the place. They have a great crew! The units are clean and new. Bathrooms on every floor. I am glad we moved to this storage place for our business needs.

Krystal was the best! We looked at other spaces in the area but immediately knew this was the place. Krystal was genuine, knowledgeable, and friendly. I would highly recommend!!

Bueno atención

This storage in easily located clean well lite Accessible is excellent as well as being able to get handle truck for your storage. The employees extremely pleasant and helpful. I highly recommend this location.

Alex was excellent, very professional and kind. Made process of renting unit extremely easy. Building is clean inside and out with great access. Safety measures in place are second to none and makes me feel at ease storing my belongings

Conveniently located.

Have to thank "Ari" for getting me squared away yesterday. Took care of the paperwork quickly and gave me a walk through of everything I needed to know. Great job!