Sal was great help and great guy
I do not recommend it, how do they expect you to take your boxes up to the 3rd floor without a troll car? I went to the office to request one but the manager says he can't do anything about it, that he only has 6 in total, don't waste your time
Friendly and informative property managers. But the bathroom is only available when they are in the office. Im there almost every week and hardly able to catch them while they are there to let me in. I’ve had this problem with the mountainside location as well
Thanks you Sal for helping my mother Barbara and I yesterday. it was a pleasure.
Catelin was super helpful and friendly—made our move much easier!
Do not plan to stay for a long period of time because every 3 month the rent goes up 35%
The corporate office wants you to move
Unreal service and customer service
The rent increase never stops ,it became not worth to rent a space from them you start with $150 after 6 months $225 and it never stops!!!!!
The place is ok The problem is the rent goes up every three or six month $50.00 dollars keep in mind there is sales tax on top it!!!
when you call the main company office they tell move out !!!
i am getting out to a local place not a franchise you deal with the owners directly
Salvatore is the best manager at Public Storage I ever met
Very kind and knowledgeable!!!
I had an excellent experience at Public Storage
Ryan, from the Wayne location, was very helpful and patient throughout the time I was planning, and actively switching, units. He was knowledgeable and quick with response, and assuring of the concerns I had making the experience pleasant.
Mark gave us excellent customer service!!! Thankyou
Sal was so helpful and friendly.
Perfect location for woodland park/ little falls residents.
Great location and Sal was very helpful and patient.
Sal was amazing. He is kind,respectful, and very professional!!
sal very helpful and friendly thank you.
The workers here are great, and the place is clean which is why this place even gets any stars. My main problem is that this place will jack up their prices after a few months. I’ve had to relocate to 3 different units every few months just to avoid paying higher rent. Sal did try to make it right by temporarily delaying one of their price hikes for 6 months but that wasn’t the answer I was looking for long term. After spending my whole weekend purging my small home, I reluctantly emptied my storage space today and brought everything back home. The thought of $150 a month to now $367 just didn’t sit right with me. No way am I going to support this business model. It’s not just this company, they all do it around me. Wouldn’t you rather have long term customers than try to rip people off? Sucks for them because I would have gladly given them years of rent if they had just kept the rent reasonable. Hope this helps.
Giving 5 stars so Sal doesn’t get a bad rap.
Had the pleasure to rent a storage unit from Public Storage. It was fast and easy. Sal showed me everything. He is a marvel and very helpful. Sal made it easy for me to set up my storage unit. Thanks Sal!!! If this was a movie Siskel and Ebert would give it 2 thumbs up!
I stored my stuff in this facility for over 4 years. The rent continuously has gone up over the past 4 years. I have always paid on time and never an issue. I moved my items out of storage and there I'd water damage on a lot of the items. I called same day to see if I can file a claim and was told that I don't have rental insurance on the unit and can not file a claim. I find the quite ridiculous since the rentals are not cheap. Everything moved into the unit was professionally wrapped to be stored. There should not be as much water damage as I have on multiple items. See pictures. Rent at your own risk and pay extra for the insurance.
Sal and Sandi were very helpful
Sal gives professional service and always very pleasant. He is very accommodating to answer any questions to assist you .
Sal helped me with my storage needs! Great service! D'andre helped with a new unit! Great service!!
Jonathan & Sal from the Woodland Park location, provided amazing service!!
Sal was very intentive, and answered all my questions before I can even ask.
We have worked with Sal both times in renting our units. He was extremely helpful and knowledgeable. 10/10 would recommend
Sal is amazing and professional and very helpful. The smile and help is beyond what can be asked for.
I came to location of Browertown Road in Woodland Park and I had the pleasure of having Sal help me out with my purchase of a storage unit. He was absolutely great and informative. He was pleasant and polite. I was satisfied when I left public storage. I would absolutely return on the performance only, of your employee Sal. 5 star employee
Great experience with property manager.
UPDATE The manager called personally to help make the situation right - My grievence with the company not withstanding, the folks at this location are wonderful and ive modified the stars because of it - I've had a storage unit for a little over a year. The location is nice enough. I was looking for good space at a fair price. What I got was ripped off and overcharged. In the last year, I have gone from $181.00 for a 10 x 10 to $289.00 for the same unit. Their explanation was, "Well, we are month by month and allowed to raise our rates as long as we let you know." So after two approximately $25 increases and a credit that expired I didn't know was there, a little over a year later, I'm paying a car payment for a storage unit with no recourse. If you're ok gambling with what your budget can expect month to month and year to year, this is the place for you. If you care about your bottom line and believe a company should honor their rates, maybe not so much. I get an increase. Times are tough, but $100s more? None for me, thanks.
Sal is very helpful and very nice!
Very helpful site manager and staff, explained what options and facilities were available!
***update
6 years later and still using the facility!
Sal has been helpful and kind all these years and recently Mark helped me seamlessly downsize to a smaller unit. Lucky these guys are so conscientious and concerned.
I have been using this storage facility for 4 years. It has always been clean, safe and easy to access for moves in and out of the space. Yesterday I transferred my belongings to a smaller unit it was a relative breeze given the helpful staff and great carts, wide hallways etc. Sal is always wonderful and yesterday, Kaitlyn helped and she was terrific as well. Highly recommend - I live in Brooklyn and I use this facility because I need a temperature controlled facility at a good price. Always worth the drive.
Sal is great. He has always been friendly and does his job well, and the place is clean. My only wish is that Public Storage didn't hike up the price so quickly (and twice within 1 year!).
Sal and Frank were very helpful. I had registered at another location which was not the closest one to me. They were able to assist me and get me transferred and they give me an excellent rate and great customer service.
Sal was so pleasant and helpful! It’s nice to know people are still kind!
Sal and maritza was very helpful 👌
Sal straight forward and helpful.
im very satisfied with this storage great staff the older gentleman sal there was very helpful and professional 👍
Sal and Bill help me with my new rental 100 satisfied
I have 2 units here and for a reason, always clean and great communication with Sal and Briana thank you guys!
I had a fantastic experience with Public Storage in Woodland Park, NJ. The facility is clean, well-maintained, and the staff is incredibly helpful and friendly. The process of renting a unit was seamless, and I appreciate the security measures in place, providing peace of mind for my belongings. Overall, I highly recommend Public Storage for its excellent service and well-kept facility.
Sal was an attentive and hardworking manager throughout our few years renting space. He is fair, honest, and goes the extra mile for his customers. Highly recommend this facility.
The staff at this facility goes above and beyond for the customers they were great for my time I rented but corporate priced me out . I hope they appreciate the staff .
Sal is the man! Always polite n helps me all the time. Highly recommend.
Sal was amazing he had so much patience with my mother and I.. I definitely recommend public storage.
Sal was amazing!!!! Great customer service!
Employees are great however rates are going through the roof its now cheaper to dispose of furniture and buy new when ready. You start at one rate and before you know it they are raising the rate
Great staff, amazing pricing, Ariana is outstanding, helped me with all the things I needed help with.. thank you again Ariana
Ariana helped me decide on my unit, she is amazing.
Marissa went above and beyond the call of duty to help me with jump starting my car. She is definitely a keeper! Thank you Marissa and Public Storage.
Well maintained facility with a friendly staff. I have known Sal since becoming a customer and see his professional and caring approach to all. I would recommend this place to my friends.
Sal from Woodland Park, was a Great help, very Professional and Courteous and Helpful and Knowledgeable, I would recommend him to everyone
Sal has been and always will be my favorite person to see!!! He is super helpful and knowledgeable when it comes to any and everything. He is phenomenal and always pleasant. See Sal if you go here or call him!
I been using this storage unit for years. One day when I was there, my car battery went dead. Merissa who works there gave me a jump start and saved the day! Great service! 👍
Beware,we got a bed bug infestation after storing our things there.
Sal and Frank are always so helpful.
First time here and had a wonderful experience. Sal was very helpful and kind. Thank you Sal. Highly recommend.
Sal and Ethan were great.
Sal was Very pleasant and easy to work with it. Made the process very enjoyable
Great customer service . Mark was very helpful and made the process super easy. He showed us our unit in advance and explained how everything worked, quick and simple process.
Great experience dealing with Mark.
Great customer service. Sal is amazing !
Everything about my experience here was great. Sal was incredibly helpful and easy to work with. The facility was very clean. I would highly recommend.
Sal was great with helping us throughout the day as we loaded up our unit!
Sal , Monica & bill helped me out with the right unit.
Sal ,Bill,and Monica were very helpful and quick in setting me up with a unit!
Sal was the most helpful associate with my rental! Appreciate the service!! Thank you!!
Great experience. Mark went above and beyond. He’s been very helpful with us finding the right space. Thank you Mark
Sal took care of any issues that did occur during my rental
Sal was great !!! Thank you
Just transferred some light items into storage. Only one elevator in use, but due to vigilance and cooperation w/Property Managers Sal/Brittany, I was finally able to get into my unit with ease. Thank you so much!
Sal is the best. People person.
Brittany is the best, super friendly and helpful!
Amazing customer service highly recommended Sal and Mark are amazing took care from the beginning to the end 7 thumbs up God bless 🙏 them
AMAZING SERVICE! Jose and Sal were top-notch. Professionals, fun, and made the experience a blast. Thank you!
Sal and jose were great. They saved me an extra trip.They were really helpful.
Fantastic customer service. Jose was professional, courteous and super helpful.
The gentleman that works there Jose. Was super helpful, I wanted a unit but was not sure for when. He showed me on my phone how to make a reservation and also that you have an app that covers all my needs. Excellent customer service.
Great service here at browertown public storage from Jose .D thank ypu for the help. They need more guys like you working there. You didn't have to go above and beyond to help me out but you did thank you.
Sal is the best!! Always happy to help and provides superior and pleasant customer service! Mark is great too!
Sal was patient and helpful. Very good experience.
Sal and Mark were so helpful.. Explained everything in great detail so I knew exactly what to do.
Been here for over a year
Great crew
You can count on Sal to help you out
All the staff is great
Units clean and dry…no problems at all
Brittany was wonderful, charming and extremely helpful!
Sal was a great help! Such a positive experience here.
Sal is so helpful. Cheerful attitude and patient. We’re very happy with Public Storage. Thanks, Sal.
Sal continues to give us great service, one of the reasons we continue to use public storage!
I've had a storage unit at this location for over five years. I've always had a wonderful experience dealing with property staff. Today I especially had a wonderful encou ter today with the property manager Sal and Ashley.
Sal was extremely helpful and knowledgeable. Outstanding customer service and communication. The storage area was very clean and organized. Highly recommend this public storage in Woodland Park.
Great custom service from Sal, always a pleasure coming to this location
Sal was very helpful and generous. He knew what I needed and gave useful information.
There's a guy named Sal that works here, he's one heck of a salesman. His personality and knowledge about storage and what you need is awesome. He has a great memory of who people are lol. This man is very helpful with a funny sense of humor. I recommend this place to everyone.
Sal at public storage is best ! He is so helpful and such a great worker. Give him a raise. He is the best !! you guys should give a raise.
Miranda was a pleasure to work with and very helpful!
Sal was very helpful, friendly and professional!
My experience here at this location could not have been possible without the professional service provided by Sal. Such a great experience-Highly recommended.
Manager Sal was awesome. Very polite. Great attitude.
Wendy is a great asset to your woodland park facility
SAL was AMAZING ! so nice professional and extremely helpful !
Sal has been SO AMAZING at helping me out every time. I lost my keys and was unable to bring in a locksmith since I was out of town. Sal called me and told me about a form I could fill and send out to his senior and they could have the lock drilled out for me. He kept following up and made sure it was done quickly so that I wouldn’t have to pay an additional month’s rent. That guy deserves a raise!
This facility SUCKS. Here's why....
1. They dont plow snow (in fact, if you have an outward facing unit...they will tell you that YOU are responsible for snow removal) but I have an indoor unit so I just care about overall access....which doesnt exist in snow.
2. You have to buy a lock from them. They have a lock/handle system that does not work with any other lock type....oh and its key only (good luck if you loose your key...takes them a month to drill yours out...or you call a locksmith).
3. Im sure "Sal" and "Wendy" are great people, but neiyher of them have shown up for work for 3 days. So the office has been closed for 2 werk days and Saturday...at least.
4. No heat. No AC. And no lights in unit. And no electrical outlets. Bring a flashlight.
Good luck if you rent here.