Public Storage Self-Storage Units at 612 Haddonfield Berlin Road, Voorhees, NJ

Aaron was great!

Karolyn’s is outstanding and a significant asset to the association. She will be missed I don’t want her to leave

Karoline is amazing at what she does !! She is extremely beautiful and very smart ! She showed me a unit and fixed the door in front front of me im very impressed at her wits and fast acting ! I come here just for her customer service!!! 5 stars !!

Karoline is honestly amazing at what she does ! She helped me with all my questions with my first time customer !!

I must admit that I spent a great deal of time researching storage facilities from: locations, accomodations, amenities, customer service and hours. From where I live, this particular storage facility (Voorhees) is between 3 to 5 miles away. It's located on a well-lit, main road that's highly populated, in between other businesses. My wife called the office to make a reservation for us to to view the property, and the manager (Karoline) was extremely pleasant over the phone. I must admit that when I called other facilities, they were extremely aggressive for my business which was a complete turn-off. My wife and I showed up to the facility approx 1 hour later and Karoline was extremely welcoming. She was very patient explaining all of our options. She even took the time to physically show us multiple units. She let us see the units panaramically on a tablet, but I wanted to physically see what my options were. She accommodated me without blinking an eye. In viewing the facility itself, it can be quite overwhelming; it's quite spacious spanning multiple buildings. Karoline showed us multiple units and explained in detail the pros and cons of each unit; she was very informative. The facility & units are extremely clean. I could not find anything negative to say. I wound up renting one of the climate-controlled units. In closing, if it had been someone else showing me the facility, I'd probably still be looking for a place to house my items. Karoline's personality, professionalism and customer service was the deciding factor in why I chose the Voorhees location. What's equally as important as important than finding the perfect storage facility is finding the customer service to compliment the facility.

Excellent experience this morning working with Aaron. He listened to the needs I had for my organization’s storage, and was attentive and ensured that he found a unit that met our needs and that was safe. I didn’t know what to expect today but I’m really happy with how it all went. Thank you Aaron!

Karolina is awesome!!! Really.cares about her clients. Sheryl in Cherry Hill. I would like to add another review Karoline is my girl and I would hate to see her go !!!

Karoline was amazing she helped me with all my questions and was very professional as well 5 stars !

Karoline was amazing with my service on this unit. Very helpful indeed. Thank you

Caroline was Great! She was extremely helpful and answered all our questions.

VERY good follow up and the staff member in Voorhees is has been very helpful, and friendly.

I had a fantastic experience with Caroline. She went above and beyond to ensure my needs were met. From the moment I contacted Public storage in Voorhees. I felt valued as a customer. She was patient, attentive, flexible and took the time to answer all my questions. Every step of the process was seamless, and she was quick to respond to any questions . In a world where good customer service can be hard to find,Caroline really stood out .thank you for providing the best service and I will pass on the good word.

Caroline is a joy. She is always cheerful and full with enthusiasum. Always welcomes me with a smile that makes me feel welcome. I have seen her with other customers as well. She has the gift of putting not only me at ease she does the same with others as well. She is an assets to this property. I would feel sad if I found out that she was no longer hrre.

Karoline is awesome! I am a long-term renter, and I was considering other options, but she went above and beyond to help me find the ideal unit so that I was not paying more than I needed to. She showed me other units and facilitated the transition. As a result, I will continue to use Public Storage in Voorhees as long as I have storage needs.

Karoline was super helpful! Super clean facility 10 stars

From, robert tart, just to let everyone know that karoline is a excellent worker, she help me alot. please give karoline a raise. she took her time and explained everything to me clearly. Karoline should a 5.***** star

We have been renting a unit for 5 1/2 years and needed to downsize. Kim was extremely helpful in making that happen. She is very knowledgeable, professional and friendly. Two thumbs up for Kim!

The most nastiest people ever! I called left four voicemails and never got back to me on top of this place is such a rip off. All they wanna do is just steal your money and raise the rent all the time and not care about anybody but themselves and money it’s disgusting. I vacated the day before rent was due and got everything out then got a call saying that they weren’t going to charge me for sept rent when I shouldn’t have even been charged when I moved out in August! And she got attitude when I said that and said I’m just trying to be nice and hung up very rude.

JASZMINE WAS VERY KNOWLEDGEABLE AND WAS ATTENTIVE TO ALL MY NEEDS. SHE WAS A GREAT ADDITON TO PUBLIC STORAGE.

I recently moved and I was looking for some known renting a storage unit fork you guys and karoline made it so much easier to make a choice. She was very knowledgeable on any question I asked her and she was very pleasant with me as well thank you so much karoline !

Karoline was such a great help! She answered all of my questions and was very informative for what I was looking for. I look forward to speaking with her again.

Carolina was extremely pleasant, helpful, and professional! She walked me through all the steps of renting a unit, and helped me select the best possible unit in the Voorhees location. My wife and I have been going through a very stressful moving process, and Carolina put one of our biggest burdens at ease by selecting the right unit for our needs! As someone who also worked in Customer Service jobs in the past myself, she exceeded all fields in making a decision to store your memories and important belongings with Public Storage

Can’t wait to move out of here soon! Has no type of air or any type of circulation going on! Besides that prices were changing and luckily I decided to call one day and I spoke to someone who thought hung up the phone and the catch to this was and I have it recorded incase it happens again, Customers don’t always call to ask why the rent is high, so only 5% of customers would call and they don’t know that every 3 months they will raise the rent and all customers have to do is call. They will say let me see if you get “approved” but it’s just a button you click 😊 thanks for the info

Michele was wonderful. Always super helpful. Somebody giver a raise !!!

My house burned down, we needed storage Michelle from Voorhees Public storage got us through a tumultuous time! I highly recommend her and this facility. She is very knowledgeable and courteous. Thank you!

I had originally leased a 5X10 unit and a bigger unit (10x10) Michele was extremely helpful in making the transition seamless. Thank you so much for all of your help... Nice Work

Just awlful service. no one is ever availabilty

Michele is great! Very responsive when I had a minor issue with my door.

Great place to save your belongings

My family always had a very good experience with this storage facility. Amy and Antonio, in particular, were very helpful to us. It was a safe, quiet and well maintained facility as of the last time we used it.

Mangers Michele and Dmitri are always a welcome to see, both very knowledgeable of products and Property. Always a pleasure to see when at location.

Managers, Michele and Dmitri, are great. Very helpful and friendly.

Michele was extremely helpful and polite, would definitely recommend this location.

Kim was very helpful and knowledgable. Thank you Kim!

Great location and staff. Would definitely recommend them.

Kim and Michele are always amazing and so helpful!! The property is clean and inviting

When we were done clearing out our space we went to the office to finalize everything and the office was locked in the middle of the day, at 1:17pm. I called the phone number on the office door and was left on hold for so long that I finally ended the call. My mom called and had to leave a message. We left and then had to drive all the way back to the office when they finally called my mom back from the message she left with her call back number. HORRIBLE!

Although my unit is Climate Controlled, high humidity .ust have caused mold to appear on my stored furniture. PLUS- I am being charged over $500 per month when at another Public Storage facility that is less than 1/2 mile further they are charging only $243 for a larger, Climate Controlled unit. BEWARE - THEY RAISE THE PRICES SOMETIMES MULTIPLE TIMES PER YEAR - AND IT INCREASES QUICKLY.

Love the easy access. 5 stars !

Pretty good price great customer service

You came to the rescue again!! A friend needed a space and you and your team of AWESOME associates got my friend their space when she was in an emergency! Thank you again for coming through for us and our friends!!!!

fantastic service!

It was great and convenient to be able to use their facilities in between moving. Staff was very accommodating.

Kim is The Best!!! Always store here👍

Melanie is the best she helped me a lot

Had a great experience with the new manager Tianja very nice and kind her smile made my day. She did everything she could to help me. We need more people like her in this world.

Melanie Mcgraw is absolutely amazing. She was fantastic. Over the top great

Very helpful with my questions and my rush situation.

Excellent service (Melanie) in particular was extremely helpful while going through the process of renting a storage unit. She made the process quick and simple for me, I was in and out in the blink of an eye. Great prices as well.

They ripped me off

The manager made it easy and simple

When I first looked at my storage unit I realized it was too small so I spoke to Joe in the office. He was extremely friendly and helpful by finding me a storage unit twice the size of what I was looking for but still on ground level. Because of his customer service would definitely refer your company to other friends and family.

Flexible access clean facility

From the moment I checked in, to viewing the unit I was renting, all through the time I left, Michele was absolutely amazing. She was extremely kind, informative, and made sure that I was aware of exactly what I was getting for my money. The whole process of reserving the unit over the phone to showing up in person to sign the documents, it was all extremely pleasant! Highly recommend to anyone in the area searching for storage!!!

Public storage out in Voorhees was a great experience! Michelle helped me when I finished using the unit and provided clear and simple instructions for that process. It only took 2 minutes and she was able to close the account. So easy! Highly recommend this location!

Managers here are great and property looks amazing.

Michele was absolutely wonderful. I was having a hard time getting my key back in the lock and she was so patient and stayed right with me until we figured it out. She was also readily available when I needed someone. Great experience

Super friendly and knowledgeable staff, definitely recommend.

To whom it may concern I Jackie Blocker paid my bill yesterday and I give a five star out to Melanie McGraw who welcomed me with a smile giving me good service along with good advice.I appreciate the good business attitude that you don't get or see anymore in this stressed out world. So thank you all who has the same good attitude leaving your problems at home and not bringing them to work.

I had a smooth process at the site. Kim is a wonderful person. She was kind, supportive and is a excellent representative. Thanks Kim you're amazing.

I was referred here from another location and Michele was very helpful!

Michelle, at 612 Haddonfield Berlin Rd., manager, did an outstanding job servicing my wife and I. She willingly goes above and beyond to provide excellent service. She deserves recognition for the excellent service that she routinely provides whenever we come to the Voorhees Public Storage. She is a true asset to your organization and should be rewarded.

great service, clean, well kept