Public Storage Self-Storage Units at 593 Route 38 West, Maple Shade, NJ

Nicole is the best

Very helpful great service by Nicole

11/1/22After I visited 2 dozen competitors to this facility I can’t emphasize enough how happy I am that this location and Shannon exist - I literally visited every storage location from moorestown to west collingswood and no place besides this one has any one near the manager that Shannon is. The whole time that she showed me which space I could have she highlighted all the advantages of being here - that said, all you have to do is visit any other place and you will see it first hand - save yourself money and time and go here - the ez storage locations pale by comparison- just bought a new car and I couldn’t feel more secure than I do over this place and the detailed service Shannon provided

Nicole is a GREAT manager! She is taking over a property that was struggling and I appreciate ALL of her dedication and hard work. SHE is an HONEST and very knowledgeable employee. Dealing with the public can be very difficult but she handles it well. I am staying here because of Nicole.

Chris and Nicole were very helpful

I woldlike to thank Chris for his direction and assitance with gettig the additonal unit. made things easy in a hectic time. Thank you

Nicole is very good with communication and just got my unit and she is the nicest friendly person who gives me the best service I wouldn't go no anywhere else but here. Very comfortable with communication. She's a great worker can't say it enough.

Nicole is amazing!

Nicole is nice and qualified.

Sorry to say that the Prices are so horrible. The Unit I had went up from 69.00 to 138.00 from June of 2022 to 2023. A 5x10 a small closet, ridiculous. And this is without their insurance too. I don’t know what is going on with this place. And I am sorry to hear that Sharon has been given the boot for running a facility really dam good for 7 years. I still can’t believe how they can over price me. My Daughter has a unit bigger than mine and was paying less than me. I still don’t know why I was paying to dam much. Public Storage you can keep your Closet.

Jeff was awesome, the process was nice and easy and he knows his stuff. Whoever is the owner give my man a raise!

App was easy to use and rent. Shannon was nice to work with.

Shannon is at location 20412 she is the very helpful and always solves and answers all my questions by far best customer service here hands down great manager.

Shannon's level of service 2nd to none. She definitely an asset to the company. Thank you

The app is easy and e rental was a smooth transition. Shannon was nice and helpful got me into another unit with ease. Very professional .

App is convenient and the e-rental process was easy. Shannon was great

The application is very easy-to-use Shannon helped me and gave great service.

Shannon was very attentive in my whole experience with public storage and is so kind and keeps property so clean and so nice and always happy. Great person

Shannon was great! I was able to move out very easily, thank you!

Shannon was wonderful she helped me get transferred into a new unit, your company really has a asset whom In think it’s never recognized. Thank you Shannon⭐️⭐️⭐️🌟🌟🌟✨

My fiancé and I went there today with a few questions and concerns, without hesitation Shannon the PM was able to answer and take care of all of our problems in a timely fashion. She was very understanding and knowledgeable of our situation with renting a unit. She had a great personality & sense of humor which immediately made us feel welcome and happy/safe to be renting a unit there. If you need any units, I HIGHLY recommend going there and see Shannon. She will not disappoint! Public Storage is lucky to have someone like her!! ☺️

The cell phone is not my strong point, it was very easy after Shannon explained to me how to work the app. E rental was self explanatory. Customer service exceeded expectations Shannon was great.

I have been renting a unit at this site for many years for business and personal use. The facility is always clean, well kept and updated and the property manager, Shannon has always gone above and beyond her responsibilities. Just the other day, my son and I were at our unit cleaning and organizing and she was assisting another customer making sure the unit was clean, equipped with a light bulb and proceeded to sweep the entire area in front of the unit after she noticed a screw. She has always been personable and more than helpful with any and all concerns. I am in customer service and you have an asset in Shannon.

The app is great, easy and convenient. Customer service is great and Shannon helped me get a great price in nice unit.

I was an e-rental and I came a day early, met PM Shannon who helped change my date and also helped me get app on the phone. She taught me how to use it and its a great feature to have. Shannon was great and haven’t had that good of customer service in years due is great and I hope you see one fine employee.

The app was very self explanatory, I'm no phone guy. Shannon was very insightful and knowledgeable about her job and very confident.

The e rental I started but wanted to come see units first. The app is very self explanatory. Shannon was 10/10 and was very good at detailed.

I'm sharing! Let me tell u, Miss Shannon is a LIFE SAVER! I needed a larger unit at a different location and was on the phn literally for over an hr calling multiple numbers getting automation & then finally a cpl of humans! I was nvr happier to hear human beings on the other end of a phn call! Well, I still needed to go & interact in-person with someone. Tag! Miss Shannon is IT! She suggested a much larger unit that was on a special sale price that ended up saving me over $100! So instead of paying for 2 units, I now have an affordable LARGER unit! I am so HAPPY bcz I needed to get a unit ASAP so I cld take my truck rental back in time! Thanks 1M times Miss Shannon for that GREAT ASSIST!

Shannon was great and amazing service and so smart and informative.

The app i downloaded was very easy and convenient and Shannon was very helpful and got me into a new unit because my door was messed up.

The features are great and so much more convenient. Shannon had so many people in the office and conducted herself with great service made everyone feel welcome and ask her did was down and remained so happy.

App is great and Shannon was great and gave me good customer service and helped with app.

The rental was done on phone in office due to her computer being down, not the best with phones but Shannon gave me great help and we also got the app, what a convenient feature.

The app is great snd breezec was great and Shannon was great with getting the app on our phone.

Shannon was wonderful and very huge delegator and made sure to make my new unit a smooth transition into a larger unit i found a great price, well not go anywhere else, she told me no promo but she is the reason why i store and she keeps it so clean and so personable, one great worker and she's so honest.

The app is good feature and very easy to use. Shannon was great and so helpful and so nice and relatable.

Shannon was great and extremely helpful . She helped my dad get a space and was do kind and patient and she got him the app and showed how to use it.

App is a great feature and Shannon was a great help.

App is great very easy to work. Shannon was great and got us everything we need great personally .

I got the app and it was great to maneuver around. Shannon gave great customer service skills and was very helpful on getting me into a space in s stressful time in my life. Such a wonderful person and do very compassionate. You have one DIAMOND 💎in the ROUGH. I give her ✨⭐️✨⭐️🌟🤩🌟⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

App is a great added feature, Shannon got autopay good and it was zip code and got me the app I never had it, very helpful and kind.

App is a great feature , convenience. Shannon is great and that many⭐️⭐️⭐️⭐️⭐️⭐️ if she goes I good she makes it all work and knows her stuff

I downloaded app and Shannon helped with process its very easy and self explanatory. Storing my car and she didn’t upscale me on a big unit when my car fit in a 10x15

Shannon is so personable so Super kind and so helpful. She keeps property immaculate. Hard working i saw her handle people and rentals and payments about 9 she is so sufficient.

The app is easy and very convenient. Shannon was very helpful and kind and had a lot of people in ochre but tended to everyone in a timely manner .

Shannon deals with the worst customers in the greatest way. And she took care of us along the way!

Shannon is very helpful Ive been here for a few years and she keeps its clean,she is alway going above and beyond to help people. she greets eveyone.

I wanna say I would recommend this place for everyone ! Shannon was very helpful & kind when I vacated the place. This is a great storage , has all the room you need & very clean.

Great app feature Shannon helped me work it and navigate it, do convenient. Shannon was great and found me the perfect fit.

The app is very easy to use and convenient. Shannon was great and have saving service.

Shannon had me get the app I store in PA she was very helpful and got me all set up with payment and app good feature. Shev was so nice and so knowledgeable. Thanks s a bunch

Shannon was very helpful was storing at 24519 , she asked questions I only.needed a 5x5 and will be back to finish lease so very nice got app ready to go

SHANNON Was very helpful. Just got the app Great feature. Shannon is always kind and professional.

Shannon was great.

The app is awesome feature. First time storing and Shannon asked me to if I had app she helped me get it and showed hot to work it. She was kind.

Shannon is great helped get app. Nice kind and helpful

Shannon goes the extra mile and is so helpful and easy to talk to. App is a great add. Shannon I can assure that my business will stay with public storage as long as Shannon is the manager.

Shannon was very helpful and gave me the best customer service I've ever had I'll definitely be inviting people to store number 20412!!!! Thank you for your service Shannon❤️❤️

App is a good festure and shannon was aamazing help

Shannon was very helpful and was able to explain how it works . Took the time on her property to help me visualize the actual space. She helped with telling how to stack and cover my items , if unit is to big will only go back to her. She ,is super kind and helpful.

The app feature is convenient, my e rental was very easy and self explanatory, Shannon got me into app and showed me how to use it very nice and friendly.

Shannon at the Maple Shade ( Rt 38 , NJ)is a huge asset to your company. She is extremely knowledgeable, courteous & patient. Also using the App is super convenient.

I want to say Thank you to Shannon who was off but put a light and strong in my unit and got me the app showed me how to work it. Thank you Shannon the other girl in the office had door locked and she helped without any issues. Shannon also cleaned the unit to. The girl Cheyenne knew I needed to go and she eff on phone with Electric ppl thank God manager was here Thanks shannon

Shannon is so nice and always cleaning every time I see her. Property is so clean and wouldn't go anywhere else. Highly recommend

Shannon was very helpful. She answered all my questions I had for a move I have coming up. The place is very clean and well kept.

Shannon was a huge help throughout my whole time at this location. Would definitely use them again if I need a storage unit in the future.

The app was a good Feature Shannnn🥰 is a great manager love her

Returning customer…and I’m in love with the Bluetooth option!! Shannon was wonderful to work with…so knowledgeable!

The app is a great feature , I’m s first time storer. My experience here was excellent and manager Shannon was very helpful with app and process

The app is an easy and great feature. Shannon is great

The app is great and very easy access, came in today to get help due to gate not opening and Shannon helped adjust all the issues, wonderful

The app is a good feature and convenient. Shannon helped with app and explained with details.

Shannon was expectionally great from February 2022 to October 2022, looking forward to communicating and continuing to rent because of shannon and her management and customer relations skills are 5 *****

Shannon was helpful. The unit prices are ridiculous. The app was good too.

Shannon helped and got me a decrease and went above and beyond and got me decreased and went even further to ask for longer. She is best kindest young lady i ever meet. She is selfless.

Shannon was so informative, patient and helpful. I came to just see pricing and wanted climate control, and she someway persuaded me otherwise. She showed and explain to me in great detail how to stack and wrap my items as well as went into the unit and showed how to place my belongings. My mindset was only climate control units, she made me realize storing in climate control or not they all have their pros and cons. I saw so many people come and go she knew everyone by name and so friendly. I definitely am not scared to store outside and definitely will be back and will recommend and highly recommend Shannon what a wonderful person and so very confident in her job and words. Best experience hands down and i couldn’t say enough on her customer service skills and the way she handled all my questions and had an answer for everything. Thank you so very much for making me see other options and open my mind more. Public Storage you have one young relatable employee. She don’t see it but i know i do and the rest of the people i saw today.

Shannon is very attentive and really cares about the customers and takes great care of the property. A pleasure.

Shannon was very helpful and informative, she helped me and my partner that do the IT STUFF, she offered is water and was just so pleasant and communication was so easy, you have one great employee, I have been to many very clean.

Shannon is very nice and so helpful got the app which I'd new I'm a returning tenant and great app. Shannon so helpful gave my son a water so kind .

My dad stores here and Shannon was on the property cleaning she came over greeted me and my baby brother she asked my dad for a review but I decided to do one because she started sweeping his unit the very front and was so nice to us kids. I don’t know much but she was so nice to my brother and me and made us laugh. She very nice.?

Shannon was very nice and helped me get the app and made sure I understood it. After knowing her for quite some time now I had to write another review. I'm down grading to smaller unit she always helps me out. Great worker and person.

The app is a great convient feature. Shannon was phenomenal was very informative and great and nice.

Shannon was here early and took good care of me. I was ready to go but she sold me on a unit with a little damage , with her knowledge and honesty she had me in. Great app festure very efficient.

Shannon was wonderful and gave me great service. She helped me with the app and I might say she one attractive employee and she is so smart and got me a better price and a bigger unit. Helped get everything put on phone she shed for review I told her absolutely. I hope she sees it great job amazing fast efficient worker.

Shannon got the app great feature . Very nice and kind

Shannon was great and very detailed with the explanation on the app and e rental came in doing e rental stopped at end needed a few questions answered. She went over all information I needed and was so helpful , great feature returning customer and did not have this last time I rented. Thank you again Shannon

Shannon was wonderful, so helpful and so kind and intelligent. She helped get app on phone was going to store at another Public Storage but when i talked to her on the phone she had me sold with her confidence and her way of speaking to me. Will defintly reccomend here.

Shannon was super helpful and the app is really easy to use

Grt staff clean facility!

I just wanna say Shannon is one hard worker girl. I am the gentleman who cleaned the whole back of the dealership and i do not store I just work on dealership side. She is very consistent with getting things done and once she gets it in her head from what I observe she is savage. She don’t ever stop and when she starts she has to finish . I speak to her when she in the golf cart so friendly and very intelligent. I just want to say I hope all likes the work I did and And the extra help she provided when able. She is a great worker and I highly appreciate her. Will recommend this facility to anyone looking. Finally, both sides look good.

Shannon is the best and super nice. She helped explain so details and helped her the app and was more than helpful. Extordionary , customer service skills Will recommend this property.

I was a worker at her facility and Shannon was so helpful and so kind and i don’t do many reviews for people i work for but i had to say she is one great worker and so helpful. She offered me water, and other stuff from her home. Shannon is definitely one of kind as i told her. Made my day go fast and she is super clean and detailed.

Shannon was very helpful and excellent service and knowledge. She helped me get app and showed how to use it what a great feature. Everywhere you go nowadays people are not so friendly and Shannon greeted me and helped me with great service and was so relatable and made my experience great. I have 2 other units different places not this facility and she sold me with her confidence in the first five minutes.

Shannon was great helped me get app do friendly I store at another location, very kind got me app

Shannon was marvelous and got me the app and was so kind and helpful and not to mention the manners were superb. She showed me how to lock unit properly wonderful help.

Shannon was wonderful and amazing and helped me and is very hard worker been here since 2019 and she got me into s smaller unit. She took me back to show me how to lock properly. She got me the app i just was told from her today what s great feature.

Shannon was so friendly I store at Burlington but she was so helpful and patient due to make was incorrect but she got. Thanks for saving me a drive

Shannon is awesome. She was so kind and helpful. Got us the app and showed how to work it very knowledgeable.

Shannon is very good with communication and just got my third unit and she is the most nicest friendly person who gives me the best service I would go no other place but here. Very comfortable with communication. She's a great worker can't say it enough.

Shannon truly helped me to get into my account so that I could make my payment and I was so thankful for her help!

Shannon was great and i give her a 10/10 helped me through everything and was so knowledgeable. So very honest. Highly recommend. Great feature with app she helped me with.

Shannon Is best!! So helpful & professional. Thank you Shannon

Shannon is a great she knows her business very helpfully kind and honest

Shannon was greathelping me re set my app up, shes sokind all the time.

Shannon was very thoughtful and helpful and never knew about app until she had me download it and work it. She moved me in s time a high pricing to sing more than expected and some. She was very professional and Keeps this place immaculate always cleaning and pulling weeds with her hands idk how she does it. Great work ethic.

Shannon was so kind she went and saw my unit needs replacing . She got me into a new unit and she is so kind and helpful. Took .e to see unit much better, thank you again Shannon is very efficient.

Shannon was s great worker. Gave me the best experience in my time ever storing. She relatable. She is smart and so knowledgeable with app and her work ethic in general. Thanks again, Shannon

Shanon is just amazing helped me so much and great person and so knowledge

Shannon is so the best got me out of my two units into one big unit paying less money I can't be happier.

Shannon was so patient with me as she tried to help me download the app on my phone. She was extremely knowledgeable about the sizes and prices of the units. Shannon is really the first true professional I've dealt with at the Rt 38 Maple Shade location since renting in 2018, and far more helpful!

Shannon was very helpful with amazing service so polite I’ve been with ps for 5 Luis years and she is by far the best I encountered since here got me app great feature keep’s property immaculate.

loved how clean the place looks. good work to the lady at the front desk shannon

Shannon was fantastic and very informative. Spoke highly of property and helped get the app.

Shannon was great and so nice and what a great personality. She gave me the app. She is great and speaks so highly of her property.

Shannon was great and informative, and unit is on maintenance but I can wait for it to get fixed and she spoke highly of the new changes on the outside and property . Great conversation.

Shannon was great was off and still helped out and got app installed very nice and informative.

Needed a storage space for moving. Called and got a good unit and everything was clearly explained. When I went to store items, Shannon was there to help and provide options. She is friendly and efficient and makes you feel comfortable. She explained everything clearly and was available for any questions or concerns I had. She’s a good manager. Definitely will use this facility again. Thank you Shannon.

Shannon was great space was way too small for a 5x5 she put me in 10x15 and out was just big enough. She got me the app and she was so kind and patient and nice to talk to. She

Shannon was great and went over and beyond got my account paid that was old and needed to rent and got me squared away and she is so fast and helped me put the app on phone for easy access IDK why other property never told me or asked me to get this great thing. She is just amazing

Shannon was super helpful and informative. Very detailed. I would definitely recommend this public storage location.

Shannon was very helpful with going all my units rented add a first time business owner she walked thru process and how to stack units. Very fast and informative and one great worker and superb customer service I might take her across the street from your facility and work for me . Great job thank you so much.

Shannon was great wonderful and I was so glad I meet her the property manager showed me app and how to use great customer service.

Shannon was amazing fixing my account. She got me too get it all fixed as she has the best customer service ever.

Shannon was extremely extremely wonderful with completing understanding the process and even reswept out unit and was extremely helpful and detailed explains the whole process, helped download app onto phone and now to work it. Great customer service hard worker.

Shannon was sweeter than Southern ice tea. So nice and patient.

Shannon was very kind and gave me amazing customer service. She helped me get a unit and helped with working app. Very smart and so kind and good conversation. I’d rate her higher . Thanks again Shannon you were great.

Shannon was nice and helped with my guest experience with storage amazing and easy and the app she helped me with is very user friendly.

Shannon was very honest and smart and I asked about app she said do this and that than I had the app . Much appreciated

My experience with public storage was amazing thanks to Shannon she was very polite and professional and answered all my question

Shannon was very helpful and attentive and made mive in very smooth. App is a great add by public storage.

Shannon was great , after hours and help me Stiller great service. Very nice

Shannon was great and gave me amazing customer service , and she was only place who answered the phone. Very nice manager.

Shannon was extremely helpful with getting me and my boyfriend a storage unit even helping us learn how to lock and unlock the unit by far the best customer service experience ive had <3

Shannon was great and fast and got me this great app feature, very equipped and do knowledgeable.

Shannon was very helpful. Went above and beyond to make it my storage here smooth. Provided all the info I need and gave me the options that will suit my use case and budget.

Shannon was incredibly helpful in helping us to get moved in and ready to go.

SHANNON was super helpful and i would really recommend this location!

Shannon was very helpful and showed me unit, and got me this great app feature she was so kind and knowledgeable and went over products needed for unit. Great manager for sure, so professional.

Shannon was very accommodating and efficient and very relatable personality. She very honest and relatable and fast and great and gave me app and show with patience great guy.

Shannon was great transferred me into a new unit, due to wall in previous was in need of repair. She went over the app and got it all set up. So very nice and kind.

Shannon the site manager is absolutely amazing!! So friendly, professional and helpful!! I will never use any other storage. If you’re looking for safe, clean, we’ll run storage facility, look no further -593 Rte -38 is the only place to go!!!!

Shannon is an example of exceptional customer service. Going beyond. I was there yesterday after trying for the last few days to pay my bill with no success and she got my account up to date and issue rectified. Thanks a million Shannon!

Shannon was so helpful and kind, best customer service and do attentive, to get customer needs.

Tom was very helpful and knowledgeable about all aspects of the rental process. He made the process quick and painless.

Shannon was helpful with telling me to get app, we're food an erental and she helped us set it up. Very patient and nice

Tom was very friendly n informative ...He was quick & to the point. Also he was very professional. I thought he was the manager...Great job Tom impressed by you customer service skills...Thank you

Shannon was extremely informative and helpful. Renting the unit was easy and stress-free. Thank you Shannon!

Shannon was great showed the app very friendly and knowledgeable. Great manager

Shannon is wonderful have a unit already but help me get this app feature, so kind keeps this page so clean. Great ether and hard one

Shannon is great and so helpful and keeps this property so clean

Been here for years and Shannon is the nicest, best manager I have come across in pretty much any customer service experience, I ask a question I get an answer right away, she helped me put app on my phone what a great app. All the years I have been here this is so nice to have . She showed me all around and will be back to get a unit thats vacating after hours tonight for tomorrow morning.

SHANNON is funny helpful and showed us everything from A to Z.

Shannon is so nice and kind, helpful. Super knowledgeable and very efficient. Ever so kind. Will recommend to friends definitely need that property manager. 🥰

Shannon was very nice and helpful and quick.

Rented unit at rt 38 today in Maple Shade was helped by an informative man named Tom who helped me set up everything for my unit and went above and beyond for me as well property was clean and will recommend this storage company to others

Shannon was helpful and love the app for easy gate access.

Did quick e rental today at public storage on Route 38 Shannon was very friendly and kind property was very well maibtained.. I will recommend this facility to others..

Shannon was great helper and got me set up in the app great feature.

Had an E rental here. Shannon was very helpful and friendly . Great customer service!

Shannon is Great manager herby seen her in write some time hope all is well and miss that happy bubbly personality. Talks. Thank you for all you do for the property.

Shannon gave me great service great so features, good manager

Shannon made this experience so easy! I needed assistance getting into my unit to clear it. She helped me tremendously on organizing this project. I am very grateful. She cares for her customers! <3

Shannon, was very good 👍and helpful

Shannon Keeps this property clean, and always is out there cleaning. The app is a great feature. Perfect communication and customer service skills. Always a pleasure talking with her.

Shannon was great at her job and awesome , got app, and she was the kindest and best customer service I have received in a long time, super smart and great service.

Shannon was tremendous and gave great cs, app great feature.

Shannon was very fast was a ross the street so efficient and made this process go so quickly and smooth and showed me the app great manager thank you Shannon again.

Shannon was fantastic. So helpful and knowledgeable.

Great property mgr

Was having big trouble with paying on app went in store Shannon got me all fixed up great worker so kind . Moved from a extra space so rude so very kind here.

Shannon is he helpful and kindest and efficient person I ever meant

Amazing and superb service skills thank you Shannon

Shannon so nice super kind showed me and my father the app great feature. Great worker.

Kind and helped me get the app great feature. Good worker Shannon.

Shannon was great did app with me and helped me with a nice and easy real great worker

Shannon was very helpful with assisting me on getting my unit back on track, I’m going through a lot, she listened to me and I came at very last minute, and she was closing up and started to reopen and I highly appreciate the customer service as well as customer care she gave me. She listened to me and was so gracious and kind, I have been here for years and my family and she is definitely the kindest, nicest worker I have come across. I come from medical field and she showed such compassion and loyalty to her tenant, that was before me that I witnessed . I thank her for helping me and also listening to me after her shift was over and never once said I have to go. I kept her later today and I’m writing this review in the office due to her being so kind and respectful to me. Great customer service and great person in general. Very personable. Great bubbly personality.

I did my lease online, the process was actually very short and to the point, I’m a returning customer, I saw someone in office after 5 and I figured I would stop in. I got the app feature which was new and a nice touch to add, and I did not know WiFi needed to be in when coming to property, Shannon was nice and showed me how to work the app and now it’s working and I’m able to use it. Very nice young lady and very informative. I stored my cars here just feels like a different experience with her and the way she does things and showed no issues helping steer hours. Smile was on her face. Thanks great upgrades public storage. Shannon is a great easy going personable young lady.

Shannon was very helpful and kind. The experience was fast. Took time to get app, great feature. Thanks again

shannon was great waited extra lste oast time of business hours great worker and pleasure did app and have my reviews, thanks again. your one great worker.

Shannon is very kind and wonderful and one pleasant happy person. Keeps property very clean and neat, was never like this before. Thanks

Shannon was great very kind.

The place to go when you want to store your stuff 👍

Shannon was very kind and helpful, arrived early took me right away . Showed me the app and how to navigate it and was very informative. Thanks again Shannon.

Shannon gave great service, very friendly and supportive. App feature she showed us how to navigate amazing.Special and one great emolyee.

Shannon was very courteous, helpful, very clean property, extremely professional, always is polite and says hi outside and, I stopped in due to leaving this month would definitely store here again best customer service skills she gives every time I see her. Thank again great manager. Shannon is definitely a hard worker.

Shannon was amazing she was on the phone with me walking me through the e rental process and told me how to get app, do patient and kind, Mickey she was not even open yet answered I was just going to leave a message. I thank you so much for all the help and mAking me feel confident on my rental and size I got and trying me she helping me visualize it and gave me great tips and tricks. Highly recommend her to give you any service, being in field she seems over qualified by the way she explains and tells, well spoken and amazing customer service. Thank you again. When she asked to do a review, I told her I was going to do one anyway right after. She thanked me, told her no thank you for being polite, informative, well spoken and so friendly. Super knowledgeable as well. Thank you for the last time. You need to get promoted and get paid more can't find many people who go above and beyond anymore. See you so for the items you told me about to. 10**********

Shannon is the kindest person i have ever meant, i had no car and needed to get my storage paid out of auction but was running way behind, she took her time and waited for me. I kept in contact the whole time so she knew i was coming. Got there little past 5 and she greeted with a big smile , no attidude at all. She was her pleasant self as always. Never rushed me took her time and even listened to what i went thru to get there. Best worker hands down always polite , always talks to us, even went out of her way to make my wife a get well card. She deserves a raise. She so knowledgeable, attentive, quick and knows what shes doing. Must say property is the cleanest i have ever seen it since storing here and her starting here. I highly recommend storing with Shannon she is the property manger from what i was told. 20 plus stars *****

SHANNON WAS NICE GOOD CUSTOMER AND SHOWED ME THE APP GOOD FEATURE

Shannon was fantastic

Shannon gave me excellent service , highly recommend this location. Thank you again. Great customer service skills.

Shannon gave wonderful customer service.

I had a wonderful experience with Shannon today. The service and her kindness is very much appreciated. Please give Shannon a raise. Seriously. Great customer service skills.

Shannon was very helpful! She helped me change my payment method and showed me how to download and use the mobile app.

Shannon i appreciate the helo and assistance in inquiring about my storage unit i got today. Look forward to many talks and to see you again. Out of tbe local area the third bei g oublic storave and last due to having best customer service skills and having a great property as well as a good vube. I have walked out on msny places this eerk . thank you again Shannon

Shannon was very friendly and very efficient. Great service and so helpful.

Shannon is amazing when you looking for customer service Shannon is the best. Shannon is always giving me a call to remind me to make my payment before it is due. I went into the office today to make a payment her greeting and smile was infectionest.I recommend everyone to use this storage place. Keep up the great work Shannon. YOUR THE BEST!!!!

Shannon was very courteous, informative and very polite. She gave great customer service and will recommend to others. Thank you again Shannon. Superb customer service skills you don't get many places anymore.

Shannon is very helpful and friendly. She cleared up an issue with a billing receipt very efficiently. This facility is clean. Had a few issues with the app and using it for access but Shannon explained the issue has been corrected.

Shannon was excellent and very quick and knowledgeable, she showed me to my unit and made my experience so warming. I’d highly recommend.

In my past experience dealing with storage facilities Shannon is hands down the most polite, helpful, most professional and has the best customer service skills I have seen in a very long time. I’d give her dive plus stars if I could. She is definitely the best I have came across in a long time.

Great service all the way around! Really happy with my experience here.

Everything was done by "No Contact". Would be better if the keypad was accessible from your own vehicle & NOT having to get out & in oder to enter the access code. Unit was pretty CLEAN, except for all the cobwebs. LIGHTING inside was HORRIBLE.

Shannon was very helpful and patient with helping me set the mobile app up , she is so helpful recommend this property manager to all 5 stars plusss

Shannon was great & helpful and made things quick and easy! She answered our questions and made things work for us so we could get a unit right away. Highly recommend!

They welcome me with a smile and friendly attitude, I sign unit the fast and easy after all my questions been answered in a professional way and an nice tune that came from Celeste Nice lady with a good vibe , so thank you 38 I like it very much and I will for sure recommend this place to everyone I know Thanks again Eyal Shazar

Shannon was great help to me! Very nice and quick always wants to help

Shannon was very helpful and the made the process easy. Thanks

Shannon in Maple Shade was excellent

Shannon is very personable and knowledgeable!

Shannon was super helpful and knowledgeable quick and easy give her A+

Shannon one of the hardest workers I have seen. got there early and she sweeping and cleaning her office and gave me great help in proceeding on what unit I should get and took all my needs into consideration. You won’t find a better person to help you in renting a storage unit. Thanks a bunch Kenny

SHANNON WAS NICE AND KNOWLEDGE AND BWRY EFFICCIENT,AND HAD A GOOD CONVERSATION. SHE IS A HECK IF A WORKER AND PUT A LOT OF PRIDE INTO WHAT SHE'S DOING.

The rep Shannon was amazing. This was the most seamless and expeditious process under a stressful situation with limited time. Ill definitely recommend this location for the customer service and convenience. Monica

I have been here three years and Shannon is always kind and patient with me and always listened to me and she is very bubbly honest and outgoing , she is very humble and always happy , she is extremely personable and friendly. She always helped me and came out when I needed her to just open my door to unit when I wasn’t pushing over the bar. She is one of the best employees and superb customer service skills, I am leaving my unit today and she helped me so much above and beyond what I even asked of her I will always come back here to her and she deserves some type of award for her work and dedication to this job. I’d give her ten star rating. Thank you again Shannon

Shannon was very nice and helpful and made our reservation go very quickly and advised me of everything I needed to buy

They are running a scam requiring customers to purchase locks that can't be used anywhere else. The manager is as rude as they come. You have to get out of your car to open the gate going in and coming out. This is the worst PS location around.

Shannon : outstanding performance by a pleasant young lady , well done 😏😎

Thank you Shannon for everything! You really went above and beyond for me and my family. I came to the office at the end of your shift on News Years Eve to do a vacate and you were still professional and kind. Public Storage is lucky to have and employee such as yourself a true asset to the company.

Shannon was amazing and gave me such great service had to translate and she was so easy to Ruth with and listened something purple never do she took my Needs into consideration. Thank you Shannon for your work and kindness and patience

Shannon was sweet and very insightful. Great customer service. I will highly recommend to sny i know

Shannon always keeps property neat and clean

Shannon is very nice she helped me so easily and smoothly with getting a unit,I rented st ps beforevnevetvthisclocstion but her customer servicevskills were superb. I'd give her five stars 🌟 plus. Thank Shannon again

Shannon is amazing I am a bidder and she has given me the best customer service I have ever had. I’d give her 20 ⭐️⭐️⭐️⭐️⭐️

Shannon was very kind and nice with helping me do my first rental. Being young and clueless she really took the time to explain the process and help me with all my questions which were alot, great customer service and I highly recommend her.

Shannon was very nice and easy to work with, instructed me on how to care for all my stuff and made my process go very smooth. I’d give her ten stars plus for customer service skills.

Shannon is a very sweet,nice to have deal with her

Shannon was very helpful and great. SHE WAS VERY PERSONABLE YOU DONT FIND THAT ANYMORE. I GIVE HER OVER 10 STARS, GREAT CUSTOMER SERVICE TO.

Shannon is the biggest help. She couldn’t have been any nicer when it came to helping me out with my unit. 10/10 would recommend.

Shannon went above and beyond to help. She stayed there for 4hours after her shift to make sure my accommodations went is playing. she literally tried every solution that she could to assist me. She deserves a raise, a promotion, everything under the sun! (I'm talking to the manager if you're reading this) Thank you so much Shannon for everything!🙌🙇

Shannon was very helpful and kind. She made my move in process very easy and quick. I will recommend this storage facility. She also unfairly forced me to make this review.

Shannon is the greatest.....she gave me the best reminder call and customer service was on point!!!!!!

Shannon is always kind and welcoming when i come to the property. Every time i come to my unit, she is always greeting me with a wave in the office, or she is always out on the property keeping it spotless. She is such a delight and great worker.

Shannon was great with helping us with getting storage. Very knowledgeable.

Shannon was very great and nice made my move so easy and quick. Give the property five stars and very clean.

So glad to have Nicole back. Her smiling face is always pleasant to see. WELCOME BACK

SHANNON WAS VERY HELLFUL AND GAVE ME A GREAT FIRST TINE STORAGE EXPERIENCE, ID GIVE HER A TEN IF I COULD. HIGHLY RECOMMEND SHANNON. THANK YOU SO MUCH YOU WERE GREAT. SO VERY PLEASANT TO SPEAK TO.

Had a great no hassel experience at this business . Great staff , i would highly recommend it .

Shannon was awesome getting me signed up. Friendly and easy to work with.

I had a smooth, professional experience with Ashley. She patiently walked me through everything and answered any questions I had thoroughly. I intend to refer others to this location.

Great experience! Ashley was very knowledgeable and friendly.

Shannon was super friendly and had great customer service skills, knows how accommodate your needs . Five stars plus

Looked all over for the right storage facility in and around the Palmyra area. Found the perfect facility and storage size at this location, The service we received from Shannon was exceptional. Highly recommend this location for all your storage needs.

Shannon was very helpful with my move in. She was very informative and made everything very easy and showed me how to work gate and even went to the rental unit to show me how to lock it. Great customer service need more people like her working customer service.

Shannon was great answered all my questions and made my move in go so quickly and smooth. I highly recommend coming to see her great customer service skills.

Had an amazing and fast experience with Ashley. She was very helpful, patient, and informative. I appreciate her help and her customer service. Thank you Ashley.

Shannon Is always so nice and helpful every time I come pay my storage, she is always smiling and has great customer service skills.

The customer service at this location is always accommodating and strives to make their customer's experience a positive one. Ashley, especially, goes above and beyond for us through any requests we have brought her way. Thank you to the whole team!

Ashley was extremely nice and professionals. The experience was speedy

Shannon was very informative and made me feel comfortable on getting a storage unit that I never got before. Great worker always smiling. Thank you for great experience

Ashley was very polite and helpful. She made the process very smooth. Answered all my questions and thoroughly explained everything I needed to know. She is the greatest.

Shannon was great reserved a unit to small becsuse she saw the stuff in my truck went up a size and its perfect. Great customer service skills and easy to talk to. Five stars plus

SHANNON IS WONDERFUL, AND VERY FRIENDLY AND HELPFUL, SHE WAS GREAT TO SPEAK WITH AND MADE MY FIRST STORAGE UNIT EXPERIENCE A BREEZE.

Nicole is a peach of a person. Very nice and helpful.

Great location, easy to rent and Ashley was phenomenal!

Stopped in yesterday and got some pricing planning for project coming up. Nicole was super nice and helpful! No high pressure sales just great customer service.

The property manager Nicole is so knowledgeable. The property is always clean and she is always smiling when you walk into the office. Go to that location if you need storage.

Came across circumstances due to how very Professional the PM is at route 38 how caring how very understanding she can be but don't cross her because you'll get a site that you never forget love the way she handles her property and how she her tenants.To one of the most amazing PM that I've came across.Thank you Nicole for how considerate you are!!!

Nicole the property manager is awesome. The property is always clean and neat. I would reccomend this location to anyone!

Avery was an amazing help! Super friendly and very very helpful! It was nice to be around good people! He did an exceptional job and I appreciate all of the help and time he gave me! Thank you for your patience and quality service!

I appreciate the customer service ! Nicole was very sweet and nice, and made me feel welcomed! Thank you!

Nicole has a great upbeat positive attitude and is always willing to help with whatever anybody puts in her way she has amazing customer service

A great place to store your things at. The mangers are every pleasant and helpful. The woman with the blonde hair is so sweet and caring. I believe her name is Nicole.

Lisa was super helpful and friendly! We came to transfer to a different unit and she helped us out a lot. Highly recommend this place, they have great customer service!

I came in to look at storage units for my mother, Nikki was so friendly and answered all my questions, I didn’t rent a unit because I don’t need it until September but I am definitely coming back here to store my stuff, she explained the process and told me everything I would need, couldn’t have asked for better service.

Nicole and Bryan went above and beyond to help my mom today. Thank you!

Very courteous and wonderful. Clean facility

Great prices

We just got a unit for our move. And everything went as smooth as can be. Less than 35min for the whole process and i was move in ready. Keep up the great work!!!

Nicole was Awesome! She was kind and sweet. She explained everything detail to me about the unit I was leasing.

Signed up, the unit is clean Shannon was very helpful

Nicole and Lex were amazing! My experience at this location was just wonderful. I was having trouble booking a unit with another company. Not only did they take the extra time to check to see if the type of unit the other company was trying to upsell me would suite me, they were also able to give me a better deal. Great customer service

Shannon was very helpful with my wife and I to register and secure a storage area. She explained everything in detail and even swept out our storage unit. Shannon is a credit to Public Storage.

This is a good location and the staff is awesome I met Iris a person that is so full of life i notice how she takes the time to address your concerns, as well as putting a smile on your face when you may have had an unusual day by just being kind she is a plus to Public storage, Nicole which i had a pleasure of meeting , she assisted me in resolving an issue i came across with such Professionalism which was so impressive which let me know with the both of them there Iris and Nicole if anyone comes into an issue they both will do their best to assist you . I do feel quite comfortable with the both of them there , so i won't have a need to worry about my items stored there. so if you looking for a great location to store your items this location would be the one , with the great staff that works there you can rest assure you will be pleased. I know I am. Thank you Iris & Nicole for being the individuals you are . God Bless you both ... Peace Love Joy. Jai

Clean storage and friendly staff.

Shannon was the best person we came in for a 5x10 and she got us in a 10 x 15:.she exceeded all our expectations and answered all our questions and more I couldn't of had a better employee and public storage needs more honest and humble employees like SHANNON

As a years existing customer considering vacating my unit, after speaking with the facility rep Iris, she was very attentive to my needs and with her professionalism and ability to accommodate my situation, I remain a satisfied customer. She was very patient, informative and understanding, best in her position and truly an asset to the company.

Iris is the best!

Nichole was extraordinarily helpful and full of energy. We hit it off right away and i actually enjoyed the experience. She was able to get me a storage box right near the front of the property. Property was clean and everyone that i seen her interact with seemed to enjoy working with her despite different situations.

Good people to deal with

Nicole is a wonderful person, very cheerful and always happy to help.

Great service and friendly people. Iris and nichole are wonderful to work with. They treat you like family

Iris C. has been particularly helpful in helping us keep track of our 26 lockers.

The entire experience was easy and all details were well explained. Iris was pleasant to deal with from start to finish. I would easily recommend this business to friends and family.

Iris handled my rental, she was fantastic. Entire process was clean and professional. Was through all the checks and paperwork inside 30 min and was one of the only ones open past 3pm on a Sunday.

I stopped in to get some info on a storage unit and merchandise to protect my belongings. I spoke to Shawna the manager and she was very pleasant and very informative. She definitely knows what she is doing. I am not going to need a unit until Sept but I will definitely be back to rent a unit because the experience with Shawna was one of the best I have ever had. Thank you Shawna!!!!

Great service

Iris goes above and beyond the call of duty. She is a fantastic manager.

Maria is an outstanding Manager!!

Iris and and Nicole are AMAZING!! Always helpful and take care of anything I need. 😊😊😊

Went today to think about getting a unit. Nicole was super helpful and answered all my questions with no problems. Glad she was there to help.

Very nice staff and clean property

Nicole has great knowledge of product and everything I needed to store my stuff properly. She was very nice. And I will be back to rent once I'm ready

I have never used this place for service but I am reviewing them from a professional standpoint. For the past month they have called my house repeatedly after telling them on several occasions that the person that they are looking for is not at this number. They don't care and continue to call. My next step is to change my phone number which is not what I want to do and report to the BBB.

Iris was very helpful from the start to the end of the process. I registered for my unit online, and as soon as the store opened she called me to get everything started.

Kris was AMAZING !!! Extremely pleasant helped me find the right storage space for a great rate! I appreciate the service I received I will definitely recommend this place!

Renter beware of the bait and switch!!! They suck you in with a low monthly rental fee and then increase that fee by 25% or more within the first few months. What a rip off! By contract, they are supposed to provide a 30-day notice for any rate increase and don't even do that.

I don't know the first thing about storage or how it works for my needs, so I've been going to different locations doing my homework. This was my first experience with Public Storage and I must say I am very impressed. I was greeted by Iris the moment I walked in, I explained my situation and what I was trying to accomplish and without hesitation Iris began to explain the many unit options and promotions currently going on. She took the time to physically show me each unit and explain the size difference based on what I plan to store. I think I've made my decision and thanks to Iris I will be back to public storage for sure. Thank you Iris for all of your help.

Selena was very helpful with my grandmother's rental yesterday. She went above and beyond. Thank you!

The process was quick and easy. Great location!

Beware....I just received a letter saying my storage unit rate was going up $16.00. I have only had the unit for 6 months. I called and spoke to customer billing. I was informed that they can raise your rates any time they want. It is in the contract. I was told they could raise it to $300.00 a month if they wanted to. Beware make sure you read that contract. We were never told this when we signed up. They give you a good rate to start then jack it up Then I was pleasantly surprised this Tuesday ( a month later)I get a call from management who wanted to make things right and was going to talk to her boss about bringing my rate down again. She would call me right back. Well it is Friday and I am still waiting for that return phone call🤔

Liz was amazing and helpful and the most friendly customer service!

Had an excellent experience with this location - Liz was very helpful, and the whole process from reservation to receiving the unit was quick and easy. I was able to reserve and access the same day. Very convenient.

Nicole was very helpful in determining the right size space for me and answered all my questions.

Liz provided cheerful speedy service!!! Thank you so much!!!

Great customer service from Liz! Very helpful and great to work with!

Nicole was very helpful from start to finish. Nicole is a good example of awesome customer service

Great service. Great hours. Very informative and explanitory.

This is by far worst customer service i have ever experienced. I went to my unit on Saturday and was unable to get in, there was something wrong with my lock, when I went inside and spoke with Danielle she checked made sure my account was paid current so that was not the issue. Since then I have been calling the property manager George leaving messages (4 times on saturday, 3 times sunday, 2 times monday) I called corporate customer service who sent him an email on saturday. Monday I called back to P.S and spoke with Erin who told me it was not her fault that I mixed up my keys and that there was nothing she could do to help me I have to wait for George to call me back. I called corporate again spoke with someone who gave me Georges supervisors name, Devon, who I called twice and left messages today and yesterday and never got a call back from him or her either. Today I called AGAIN and spoke with Jessica who called George for me and had him call me for him to say he will cut my lock and replace it on thursday afternoon most likely as long as i come in and fill out a form that gives him an ok. I asked if i would get any type of credit towards my next month since i did not have access to my unit for 6 days and he told me no and mentioned the number and name i was calling from and that the persons name that came up on the caller ID when i called has a previous balance of... which is completely unprofessional. Needless to say, i will be calling corporate again today and speaking with a supervisor and bringing this info to their attention. I do not understand how a manager can be so unprofessional and still have a job

Nicole did a great job providing information on products. She is delightful.

Nicole went above and beyond.. Great personality and made experience awesome.. Would recommend to anyone.. Ask for nicole

Nicole went over and beyond. She provided excellent customer service and she knows her stuff. She was very professional and clear on presenting the unit. She was really great to work with. I recommend anyone to ask to see Nicole when being helped. Thanks a bunch Nicole.

I recently stopped into public storage today and the service I received from Tom was stellar! I was accommodated with exactly what I needed. Service with a smile the whole time and then some really good laughs as Paul came back from lunch. A new phone app that they both had downloaded called pokemon go had me rolling. The stories they were telling me had me laughing the whole time as I was finishing up. I definitely recommend anyone who needs a storage unit to come see Tom and Paul! You don't need to go anywhere else. Thanks guys!

Tom was very helpful and informative about my storage unit.

Fantastic Experience. I came in a few minutes before closing and Paul stayed past closing to help me get all set up. I have a broken foot right now so I was extremely grateful for the service.

Maria and Paul were a eso me ! Excelente customer service!

Maria and Paul were very helpful, courteous and polite

The people their are always so nice. I had a good experience. Always helpful

this is a great place to store you stuff, it is clean and Paul is the best with anything you need.If you need any help just ask for Paul.

Paul was a great help to us when we went to see the unit. The unit is just the size we needed at the moment.

Nicole and Paul are prime examples of customer service. The property is clean and always have a good experience!!

Was in the other day to check pricing on on a unit and see what sizes were available. Spoke to the manager Paul and went over what I was storing. Paul showed me the unit I will need but won't need it for another month or so but will definitely be going back to him to get the space. Paul was very detailed and made sure I was taken care of.

Very helpful staff.

Paul went above and beyond in terms of customer service. My movers were an hour and a half late and Paul kept the facility open past closing and waited for my arrival. He then patiently walked me through the check-in process and secured excellent pricing for my storage unit. I can't say enough about the customer service that Paul provided. I would definitely recommend this facility.

Great service. Very detailed with the rental agreement and made sure I understood how everything worked before I left the office. Paul is a great and would recommend this company to my friends.

Paul was super helpful, made it easy and fast when I was on a time crunch. Thanks!

Great experience! Paul and Max were very helpful, very knowledgeable and very patient with me as it is my first time looking for storage. 5 star service for sure!

Great place and very well run. You have good people working here and the guys running it, Paul runs it like a well oiled machine.

CLEMMENS MOVING GOES HERE ALL THE TIME.....GREAT STORAGE... 856 753 3445

Paul is an amazing guy. I don't know how he manages to keep a place like this running so smoothly. I would highly recommend that if you need to store something in this area, come here

Great service Max! I appreciate the quick in and out and very professional service!

I Came in to inquire about a unit and was happily surprised by the customer service I received! I am going to be moving in a few months and Max made sure I knew exactly what I needed all the way from size of the unit, down to boxes to keep my belongings secure. I really appreciated the time taken to make sure I was going to be saving money and hassle. Thank you Max, when I do move I will be coming here for sure....5 Stars!!

This is a well run facility with a professional staff. Paul has been more than amazing and they have some decent extras such as boxes and tape on premises which save me a trip. I could not recommend this place more.

Incredible and friendly Paul from maple shade nj on rt 38 is great and more than qualified at taking care of your any question or need. Thank you

Came into the property over the weekend and rented a unit with Paul and Kelsey. They were very friendly and detailed with their questions and knowledge of what unit I needed. I would recommend them to other people looking for storage.

The Public Storage on RT 38 in MapleShade is a great place to put your belongings into. Paul was a great help!! I described what was going on, and Paul with out a pause new what size of a storage space I needed. He was right on the money! No space went to waste. Thanks again Paul

I was in the process of moving and I was recommended to check this place out. I'm glad I did the service was beyond amazing. I would definitely come back in the future and recommend my friends, family and co-workers. Paul was great and very attentive to my needs!!

Paul is the best representative for Public Storage, he's friendly, cheerful and knowledgeable, he assisted in the unit size needed. Because of him I would recommend. Thank You Paul, great job.

Was at the property the other day checking out units with a friend. Paul was great with going over the unit size we needed and some items to help us pack items. Would definitely recommend Paul and public storage to my friends.

I went by Public Storage on Rte 38 yesterday with my sister to get an idea of the 30 x10 unit and shop around other storage places in the area but Paul, the person in charge at the place was very kind and patient and promptly showed us the unit. We were impressed with his professionalism and decided to get the unit at the spot without going elsewhere. Paul took time and care to answer all our questions and needs and we definitely recommend others to consider this Public Storage. Paul deserves more than 5 stars!

I dealt with Lisa and she was awesome and very professional and friendly.

I had a great experience today at Public Storage. Lisa was terrific! Friendly, accommodating, and very knowledgeable. I less thing to stress about. Thank you!

Awesome experience with Lisa she made sure that I was fully taken care of now and future. Her professionalism was great she explained to the T all that I was getting and what to expect from first bill, insurance, lock ect.... super satisfied! And she even shared her sugar babies candy!! Thanks Lisa!

Lisa and Kate are the bomb!!!!!!!!! thanks public storage

Quick easy everyone was friendly

I always get great customer service at Public Storage & this location is no different. Property is clean & Lisa is friendly & helpful.

Great place to storage, and great costumer service. Highly recommend it.

Great facility, Lisa and Dave were pleasant and efficient. I would recommend this business to anyone. I was respected and treated like a valued customer.

I was at my unit today and had a problem with my car. I was about to go get my son for help, then Lisa and Dave graciously offered their help and had the problem resolved in 5 minutes. This public storage facility does it all, they rent units, sell packing materials, locks and can push a car with a single shove. Superman and Superwoman are in charge here :O) I cannot thank them enough.

Tom was gpdatwgd offered me all the help neeed and set me up awesome ! the property was clean and organized I love the fact I feel safe having my property there

Awesome service. Very helpful!!

I had a great experience with Tom. He was very precise in all of his instructions and very kind with his help in getting me started. I enjoyed the interaction.

Came in today to see Lisa. She was great! I got an amazing deal & she was awesome to work with. Thank you!

Lisa was a great help. Very convienant location.

great customer service Dave and Lisa were awesome helped with all my storing needs I'm glad I choose this location

Dave is always helpful when i stop in great employee

Needed a storage locker in a crunch, Lisa wss able to help me and explin me the process as it was my first time. Thanks again!

Had great experience here.. Lisa was super cool and helpful had awesome customer service. .

Really helpful staff at location. Made the res online but was called immediately by the lady Lisa at the site. She was immensely helpful throughout the process and made everything super easy.

I've been to a lot of storage units and by far this one is the best and Lisa has made it the best and Dave was great too.

I stopped in for directions because my GPS sent me the wrong address. Lisa was really helpful & friendly. She helped me find where I belonged & promised not to tell my wife I stopped to ask for directions. What a funny lady!

My husband & I have had our business inventory stored here for a little over a year. We have experienced great & friendly customer service every time we come to out storage unit. The ladies in the office are very accommodating & almost always come out to us to say hi & ask how everything is going. We recently stopped in to the office while Lisa was very busy with customers & she still greeted us immediately by name. It's these little things that make us very happy with Public Storage.

UPDATE!!!!!! DO NOT RENT from Public Storage unless you want to be hustled. Read my review below and you'll see how fooled I was - boy was I an idiot. I thought that this was a great organization with nice people AND THEY ARE until you've been in a unit for a year and your fees are raised. I got the standard "con artist" answer when I complained. I got the "you should have read the fine print of your contract" answer, I got the "take it up with corporate" answer (no one from corporate has responded to my calls and like all con artists you can't reach anyone because they only let you leave a voice mail message), and I got "we are standing by our agreement" answer. I spoke with the property manager, Travis, who finally called me after numerous attempts to reach him and after calling customer service to report he hadn't returned my calls and he agreed to postpone my new fees for a few months and I was grateful because I had chose Public Storage because I had a particular budget in mind and I can only afford what I can afford. I can't draw blood from a stone and I cant pick money out of trees. *****Current customers should call and try to get at least some of their hard earned money back! One less margarita for their CEO's..... So what's a girl to do? Pack up all my stuff, rent a truck and move it? Of course not, and they know it. You're stuck with them and held hostage until you can afford to move out and put your stuff in its new permanent place. I advised Travis that I truly believe that this is a strategy of Public Storage -raise fees until these suckers can't pay and then sell their stuff! Hahaha (belly rub) SUCKERS!!!!! Travis said I was wrong but I have to make sense of a business who decides to sell a service or product with "fine print" practices and view them with complete skepticism and distrust. GO ANYWHERE BUT HERE!! OLD REVIEW OF A SUCKER BELOW😭😭😭😭😭😭 Moving all your precious belongings into storage, for whatever reason, is a hassle. So I was really relieved and happy when I walked into this place and met Eric who took the time to show me around and explain what my options were. I can pay online but I usually go into the store to make a payment and everyone I meet (Dave &Devon) are always friendly and ready to help. So thanks team ... for not being a source of additional grief during my stressful time and remaining professional and pleasant.

Lisa&dave were great sales people I love doing business with you.

I was in a pickle after some miscommunication and needed some after hours assistance. Lisa was very helpful and went out of her way to help me. I am very grateful to her because without her help, I would be stuck without a unit and would have needed to rent my truck for another day as well as take time from work to move in. I am definitely likely to come back and rent in the future. Thanks to Lisa and Erin for all your help! You guys are lifesavers!

I'm looking to move back to the area & I called this site to get some information on a storage unit. Lisa was very helpful & knowledgeable. She helped me decide on a size & she let me know what boxes I needed to use for all my stuff as well. When I come up next month to look at houses I will definitely stop in to buy boxes & look at storage units. Thank you Lisa for all your help.

Lisa was a great help and I appreciate the prompt service

Office was very busy for a rainy day, lots of customers but office personnel were still very friendly & helpful. I just started packing for my move & will definitely go back for more boxes. Thank you Alicia & Dave for your professionalism & help.

Helpfull staff with great boxes.

Erin was awesome! Got there just at closing and she stayed to help me set up account. Recommend this site to everyone.

Aaron was a fantastic customer service representative one of the best I've been counted in a very very long time

My experience with Dave was very pleasant. He is very nice and informative. He should get a raise.

WOW! I didn't think one could get excited about a Storage Facility, Right? Erin Rocks it! Always smiling, helpful, and informative. Erin guided me thru the difficult process of sizing the unit to fit my exact needs. Moving from a large house to a small apartment requires a lot of planning, Erin was there to help me with suggestions. Need some storage, Public Storage 593 New Jersey 38, Maple Shade NJ is the one you need to look at!

Erin was so helpful she made a stressful situation easy her smile made put me at ease

I rented from this location its so clean and the employees are so helpful this is a 10 star in my book

I stopped in for some packing supplies and thanks to Erin, I found everything I need, and even saved some money! She was very helpful and I have even been back twice since.... Highly recommend their wardrobe box!

I love my Public Storage in Maple Shade!! I have been there for over 10 years. Everyone there is super awesome and friendly, especially Erin!

This was my first time renting a storage unit. Erin the property manager was excellent. When I arrived she recommended a bigger space then I reserved, which was the correct decision. The unit was very clean. Erin was a pleasure to deal with when filling out the paper work. I actually lost my key when trying to move out and Erin was a huge help with the process. I had to wait for a locksmith, and Erin’s personality made a terrible day much better. Thanks Erin. Highly Recommend.

We had to have our lock cut because we hadn't visited our unit in so long. Erin and Dave totally helped make it happen and were so helpful when we finally did go to get into our unit. They were just so helpful all around, really made the whole chore manageable. They are super friendly. Erin also helped us find our way to the hotel where we were staying. (Thanks so much! <3)

When choosing a storage facility there are some basic things to consider . It must be clean, safe, secure, easy to get to, and the staff should be pleasant. This location has all of these but the icing on the cake for me is the staff. It can be as simple as a smile as you exit after a visit or quick and accurate service when paying the monthly rent in person. In my time renting from Public Storage at this location each interaction with both the previous manager Eric and the current manager Erin along with her assistant Dave have been nothing short of professional and courteous. Every company no matter how large or small is only as good as those on the "ground" who represent them. Public storage is well represented at this location. If you choose to rent here, you will soon understand and agree with this review and will be very happy you rented here.