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- $1 First Month Rent Where Available
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Public Storage Self-Storage Units at 625 Glenwood Ave, Hillside, NJ
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 43/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 43 /mo $ 54Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 46/mo
Small 5'x5'- ground floor
- outside unit, rollup door
- drive up access
$ 46 /mo $ 58Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 50/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- locker
$ 50 /mo $ 62Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 50/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 50 /mo $ 63Best Price Label+ one-time $29 admin fee
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5'x7.5'Online only price$ 52/moSmall 5'x7.5'- elevator access
- climate controlled
- inside unit, rollup door
$ 52 /mo $ 65Best Price Label+ one-time $29 admin feeHurry! -
5'x5'Online only price$ 52/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 52 /mo $ 65Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 53/moSmall 5'x5'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
$ 53 /mo $ 66Best Price Label+ one-time $29 admin fee2 units left! -
5'x10'Online only price$ 62/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 62 /mo $ 77Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 62/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 62 /mo $ 78Best Price Label+ one-time $29 admin fee
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5'x8'Online only price$ 63/mo
Small 5'x8'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
$ 63 /mo $ 79Best Price Label+ one-time $29 admin fee
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5'x8'Online only price$ 63/mo
Small 5'x8'- ground floor
- climate controlled
- inside unit, rollup door
$ 63 /mo $ 79Best Price Label+ one-time $29 admin fee
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5'x8'Online only price$ 65/mo
Small 5'x8'- ground floor
- climate controlled
- inside unit, swing door
$ 65 /mo $ 81Best Price Label+ one-time $29 admin fee
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8'x5'Online only price$ 66/mo
Small 8'x5'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 66 /mo $ 82Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 70/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 70 /mo $ 88Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 71/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 71 /mo $ 89Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 74/mo
Small 5'x10'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 74 /mo $ 92Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 75/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 75 /mo $ 94Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 116/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 116 /mo $ 145Best Price Label+ one-time $29 admin fee
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10'x8'Online only price$ 120/mo
Medium 10'x8'- ground floor
- climate controlled
- inside unit, rollup door
$ 120 /mo $ 150Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 141/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 141 /mo $ 176Best Price Label+ one-time $29 admin fee
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7.5'x15'Online only price$ 163/mo
Medium 7.5'x15'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
$ 163 /mo $ 204Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 171/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 171 /mo $ 214Best Price Label+ one-time $29 admin fee2 units left! -
10'x15'Online only price$ 183/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 183 /mo $ 229Best Price Label+ one-time $29 admin fee
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10'x12'Online only price$ 187/mo
Medium 10'x12'- ground floor
- climate controlled
- inside unit, rollup door
$ 187 /mo $ 234Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 206/moLarge 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 206 /mo $ 257Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 217/mo
Large 10'x15'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
$ 217 /mo $ 271Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 222/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 222 /mo $ 278Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 228/moLarge 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 228 /mo $ 285Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 236/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 236 /mo $ 295Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 250/mo
Large 10'x20'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
$ 250 /mo $ 312Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 262/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 262 /mo $ 328Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 273/mo
Large 10'x20'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 273 /mo $ 341Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 371/moLarge 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 371 /mo $ 464Best Price Label+ one-time $29 admin fee2 units left!
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Hillside Storage Units Near I-78, Garden State Pkwy Interchange
The Garden State Parkway (GSP), U.S. Route 22, and Interstate 78 highways all converge near this Hillside Public Storage facility. It is just outside of Newark, on Glenwood Avenue near Sweetland Avenue.
The location boasts roughly 900 cheap storage units, including outdoor storage options for drive-up loading and unloading. Like all locations, there is free parking, keypad password access to storage areas seven days a week and month-to-month leases. And a store at the location sells boxes, locks, tape and other moving and packing supplies.
There are a variety storage unit sizes, from a smaller 5x5 foot for storing seasonal gear for locals in search of outdoor fun at nearby Conant Park, bound by the meandering Elizabeth River and the residential tree-lined Conant Street. Or drop off picnic gear, seasonal decorations or old furniture that the kids have grown out of in a larger 5x10 foot unit.
Aptly named for its surrounding hills, suburban Hillside township is as rich in history as it is in its sense of community. Nestled less than two miles South of this storage facility on Conant Street, the Eaton Store Museum and Woodruff House is open for tours led by the Hillside Historical Society.
Children's writer Edward Stratemeyer, author of beloved fictional book series such as The Hardy Boys, Nancy Drew, and Bobbsey Twins is laid to rest in Hillside in a site listed on the National Register of Historic Places. For fellow book lovers, a 5x10 foot location could be an ideal size for storing boxes of old books that have outgrown the home library, including perhaps that tattered copy of The Secret of the Old Clock from the Nancy Drew series.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 717)
Thank you Bernise for helping me and my family with the rental and setting up my online app. I appreciate you and your hard work.
Bernise was so professional and very attentive to my mother who is disabled. She was able to show us a space and we completed rental with her. The property is clean. Thank you Bernise for your great customer service skill we accept it ❤️
I'm gonna gv them 4 out 5 stars bc, of a few reasons. The customer service was good and the facility seems clean and well kept. I was looking for a promo deal of (1) month free just like many other, competitive are offering. I was disappointed in the no lighting in the outside storage unit. The hours are also, challenging at 6am to 9am one more hour (10pm) would make a big difference to some people like me. Overall not bad but, I kn I can get a better deal w outside storage lighting.
My visit PS today was awesome! I worked with Isaih and Angelica. They made the end to my moving experience great. Teamwork is dreamwork! They both rock!
Isiah helped me moved my stuff to my new unit
Bernise was very helpful. She had great customer service and was very informative.
Thank you Bernise for your great customer service skills. We appreciate you
Came to this location in an emergency and Bernise was right there to assist me with my rental. She was so attentive to my needs and recommended the right size. She also was able to get me a promotion and even after help me download the app and showed me how to use it. Great customer service skill by far. Thank you again
Great , needed this, very happy with the service, the young lady at the checkout, Kleone very helpful, thank you very much.
What a good day!
I rented online(phone app) a storage unit for my temporary move. I must say Bernise at the Hillsude location was NOTHING short of AMAZING.
Bernise was professional, knowledgeable and courteous as we did a tour of my rental unit.
Bernise, thank you for exceptional customer service!!!!
Happy with my rental process😊
Thank you Bernise for assisting me with my issue
Kleone was helpful with doing my transfer thanks
Good experience with Bernice . Very friendly
Please please do not store your stuff at this location , they are infested with rats , I’ve reached out to managers to fix the issue but all they offer is to move units which still have rats . And they will still increase your rent even with this issue. We are responsible for getting rid of damaged items i was told what ever we leave we will get charged for leaving it . If you do plan to still store your items here get the insurance although it sucks and you’re not guaranteed to get all your moneys worth .
Good customer service from Kevy
Very good service
I visited the hillside office and Kenneth helped. He was exceptional. Please thank him for his positive attitude
Kenneth reliability, good customer service,
Kenneth was very insightful and helped me understand the knowledge of this storage facility. i truly appreciate the help. Thank you to this young man.
me and my dad was at public storage in hillside earlier today and i must say kenneth is so kind and you can tell he is genuine with his responses he not just a worker that gives a fake smile he genuinely cares for the customer we asked him 1001 questions and he answered them all with a smile he showed me multiple size spaces so i can determine what i really need he has great customer service skills and i am very appreciative of him for making me feel so welcome
Kenneth is helpful he help me understand every question I asked, also he showed me the spaces and explained how I should put my items in to best maximize the space
Kenneth was a great help
Bernie and Kenny were so customer friendly. We need more people like them, very welcoming. We love it
Angelica very nice service
Customer service rep Angelo was horrible. I was trying my to tell him that the storage I had was too small and I needed another one and was not listening . He used to do so and I kept asking for the manager and a number to call to make a complaint and he refused. He went back and forth with me and yelling at me like a crazy person every time I asked him to speak so someone else and to his manager . Then he told me he didn’t have a manager and refused to give me his name .
They are amazing people
Kenneth help me out today. He was awesome!!!
I had an excellent experience at Public Storage Hillside! Aaliyah and Angelica were absolutely amazing. From the moment I walked in, they were friendly, professional, and extremely helpful. They took the time to understand my storage needs and patiently walked me through all the options available.
Both Aaliyah and Angelica went above and beyond to make the process seamless, answering all my questions with a smile and ensuring I felt confident with my choice. Their outstanding customer service truly stood out, and I could tell they genuinely care about their customers.
The facility itself is clean, well-maintained, and secure, which gave me great peace of mind. I’m so glad I chose this location, and I highly recommend it to anyone in need of storage. Thank you again to Aaliyah and Angelica for making this such a positive experience!
I had a great customer service experience today at Public Storage. I popped in the hillside location and had the pleasure of meeting Kenneth. I requested a tour of the larger units so I can better describe which type and size works best for my needs. Kenneth was very professional, helpful, patient and very knowledgeable. He answered all of the questions I had, provided recommendations and explained the products and services very well. He didn’t know who I was but as a manager in the customer service field, Kenneth is definitely someone I would have on my team. Keep up the great work! I’m happy to be a new customer as well as I would definitely recommend this location to friends, family and colleague’s.
Aaliyah and Kemeth treat me well and also give me good customer service
Aaliyah was really nice and professional. I enjoyed talking to her. She was able to answer all my questions. Outstanding performance. Keep up a good work
Aaliyah was great with assisting me. Wonderful customer service!
Kenneth was very pleasant, upbeat and thorough. He assisted me with my reservation, walked me to the unit for my review and then fully completed my reservation. He was so professional, knowledgeable and fast. PUBLIC STORAGE you have an EXCELLENT member on your team!!!!
Angelica was so helpful and very friendly. Made the process so easy for me!
Awesome job Angelic!!! Thank for all your help
Today i had the pleasure of speaking to Angelica she was very helpful and made the whole renting process go smoothly! Amazing customer service.
Angelica, Gracias por la ayuda y el tiempo se le aprecia mucho.
Absolutely great
Kenneth was a great help. He was pleasant, explained everything, and resolved my concern expeditiously. He also exhibited great customer service skills with a charming demeanor. Satisfied customer.
I came in Ken explained everything in thorough detail about insurance, monthly payments, and gate access. Was such a big help thanks alot Ken!
Update 2024:
There is a serious rat problem. My unit is covered in rat feces every time I go there, luckily everything is in bins but it’s just a huge mess, unsanitary and unsafe. Management has not done enough to mitigate this issue, and still our rates continue to sky rocket. Who is going to clean my unit that has literal toxic waste due to managements poor building maintenance and management? Two stars because Angelica is still a great employee. Zero stars for upper management or corporate.
2022:
Very clean & updated storage facility. Angelica is so great and extremely helpful. She’s helped me with renting out multiple units at this location and always been extremely friendly and full of information. I really appreciate her level of customer service.
Angelica is a nice person I got a good help from her..
First I’ll say the employees at this location are nice and helpful. Public Storage as a whole and this location are definitely not worth recommending, however. They raised the rent on my unit by $40 2 months after moving in and when I went to pick up my things 3 months later the unit had rodent droppings everywhere. I had taped everything in bins (thank God), so they weren’t able to get to anything but they had definitely been there. My things were only there for 7 months and there was no food in my unit, so I’m guessing since there was nothing in there to attract them, the rodents didn’t get into anything but still had to spend hours disinfecting everything and a very disgusting experience overall.
Ive been a customer for a while now, and it's clear that Public Storage values that. Customer service is on point and the prices are very fair. Big shout out to Bernice, she's the best!
I went to the storage to put some of my items into my storage unit and no carts were available. I was told I had to walk around the building to show ID to get a cart. This is nonsense and unacceptable especially since the carts are around the front entrance and my storage unit is around back. I will be moving my things out since the service of accessibility has downgraded.
Awesome job Kenneth!! Just when I thought there was a possibility for me to loose my storage unit he step in and assisted me. Great communication he advised me to come in the location to see what we could do and it worked. Thank you!!!
I wish I could give negative STARS. Hillside location is a disgusting place. I had to place traps in my unit because I SAW MICE DROPPINGS. I've bought traps, and moth balls on top of PAYING THIS EXPENSIVE RENT. Everytime I go there are mice in my unit. The FACILITY IS AWARE.They told me that the exterminator only has approval for the external of the building. I have no food BUT YET I HAVE MICE. 😡😡🤢🤢 DON'T RENT IF YOUR NOT READY TO WAR WITH THE MICE!!!!
Good service
Rats everywhere
Kenneth at Public Storage Hillside was so helpful and polite. He immediately and effectively addressed my concerns and answered my questions. He is the nicest representative that I have come into contact with in a long time at that location.
Called with an issue with understanding my bill. Bernise was so helpful with getting me all of the answers that I needed and helped me consolidate my bill.
Thank to Bernice ! From the time I called on phone until the time I left. She truly was so helpful and patient. Thank you again Bernice you’re the best!!!!
Professional, went above and beyond to assist me with replacing my locks when I lost keys and reducing my rent price. Thanks to Ashley, Bernice and Kenneth.
The staff at the public storage Hillside are awesome. They are very helpful. Kenny and Bernice are amazing 👍🏼
"I had a fantastic experience with Bernice at Public Storage in Hillside! She was incredibly helpful, friendly, and went above and beyond to ensure I understood my options. The facility is clean
Hillside location the best! Clean and smell great! Kenny was awesome’ he answered all my questions. And knew the facility very well!
All I HAVE to say this! If you are looking to store your things, PLEASE choose Public Storage of Hillside! I LITERALLY Love the agents customer service at this location! My mom passed away and I had to store her things at the Hillside location and go back home to NC.
The employees here have ALWAYS been helpful, gracious and respectful. Today, I called about my bill because I missed the notification of rental increases. A gentleman by the name of Kenneth answered, addressed my concern, listened to my situation and decreased my rental amount back to the previous lower price for 3 months!!
What a weight lifted!! Now I have time to do what I need to do. Money is TIGHT, LOL! Anyway, THANK YOU Kenneth and Public Storage Hillside Crew for being AWESOME :-) Be Blessed & Continue to Not Stress, LOL!
Bernice was amazing, very helpful and explained everything to me in depth. Definitely would use them again
I came to Public Storage to inquire about a storage unit for my sister who is relocating from a different state. Immediately entering the building I was greeted by Bernice, and she asked if there was anything she can help me with. She was very attentive and helpful. And her customer service was excellent! I would definitely choose this storage facility.
Im moving out of state and was searching for a public storage unit. When I contacted Public Storage of Hillide, Ms. Bernise was very helpful and knowledgeable of what I was in search for. Her customer skills and patience was extremely helpful which put me at ease when I relocate in a few weeks. I hope she’s available when I come to see the unit in person, to personally thank her for being so helpful!
Thank you Bernise for helping with the issue I was having regarding my rent increase. I appreciate your great customer service.
Not a bad experience. They need more equipment.
BERNICE WAS VERY HELPFUL AND NICE. THE ONLY ISSUE I HAVE IS THAT I HAVE TO UPGRADE MY STORAGE AND IT COST MORE THAN IF YOU DO IT ON LINE. I FEEL LIKE PEOPLE SHOULD BE ABLE TO STILL GET THE DISCOUNTED PRICE.
Bernice was very helpful and kind!
Amazing facility and Bernise who works there was a gem and helped me so much to figure things out and swap units.
Thank you Bernise for your great outstanding customer service you made my day.
Thank you Bernise for your help today
Thank you Kenneth for showing me the ropes about storage and helping me get the right size space for a reasonable price kid needs a raise
Storage facility is nice and clean, staff is helpful but what makes me angry is when I need to speak to an employee or manager, there's no one here. Why have morning hours of no one is here. I've been waiting over 30 minutes for the office to open and there's literally no one on premise. Not only that, yes I paid my storage late but it's been 9 days since and they have not removed their locks so I have access to the building but not my belongings!!! This is unacceptable
Kenneth such a great help
The store is clean. The young lady Bernise was very knowledgeable and helpful. Went in inquiring about a storage unit. Great customer service, she’s very friendly
And Was willing to go the extra mile. Ms. Bernise explained everything to me very thoroughly and helped me with my questions.
Kenneth was a great help
Thank you Bernice for your help with my rental
Gracias Bernise !
Bernise was great thank you for much
Thank you Bernice for your great customer service
Kenneth has given me some of the best customer service that I have received in a while was very knowledgeable and answered all of my questions in an understanding way I really appreciate his help as I am new to renting storage the kid has a GREAT attitude I wish him the best
Thank you Bernise for tour great customer service
Hi bernise was very helpful and her customer service was very professional I will recommend others to use public storage in hillside nj.
Ms. Bernice in Hillside NJ was excellent. She made the experience easy
Thank you Bernise for your great customer service.
I'm sorry it took so long but I have to share this with you Beatrice definitely I give her high praise because she went beyond and that extra mile to make sure that I was taking care of knowing my situation also Mindy I have to give her a compliment also because when I called and they told me that they had given away my reservation I was highly upset but she also assisted with making sure that I was taking care of I also state that the individuals on the answering service should stop trying to do that bait and switch because they told me that my reservation mind you which was only 20 minutes from the time that I had came into your shop and spoke to Beatrice that it was no longer available I bring this to you attention because if it wasn't for the individuals at that site you would have lost a customer and who's to say how many you have already lost but Beatrice and n Mindy I'm sorry it took so long for me to post this but I want to thank you very much for assisting me and resolving that situation
Kenneth is nice!!!!
BIG BIG SHOUT OUT TO BERNISE YOU COME TO THIS HILLSIDE LOCATION ASK FOR HER !!!!
Bernice at Public Storage in Hillside WAS ABSOLUTELY AMAZING!!! She walked us through everything thoroughly and gave us the ultimate experience. She’s THE BEST GIVE HER A RAISE!!!! She deserves it!!! Thank you so much Bernice!!
The management in this place SUCK nothing but attitude today Feb 29 2024 a van is blocking the sensor and the gate won't open went inside told the employee did absolutely nothing. I had to look for the van driver so he could back the van up for the sensor to work .
I would recommend this place to anyone who wants good customer service and price for storage. I would rent from them again if I ever needed to rent a storage. Very clean place. Very satisfied customer!!!Thank you Bernise for your outstanding professionalism and great customer service you rock
Outstanding customer service from my first call to moving out. I worked with the young lady Bernise. She was above expectations and experiences I’ve had elsewhere. I will go out of my way to utilize this storage facility if I need to use one again. Always clean, always well-lit,
I have been a customer at this storage facility for nearly two years, and my recent experience has been disappointing and frustrating. I went to the office to pay my bill, but the employee working there made me wait for 45 minutes because she was on lunch break.
Not only did I have to wait for an extended period, but it also caused me to be late picking up my daughter from the bus stop. This was completely unacceptable and showed a lack of consideration for the customers' time and needs.
I understand that employees need breaks, but there should have been someone else available to assist customers during that time. The lack of communication and planning from the management is concerning and has led to a negative experience for me as a customer.
I hope this feedback will prompt the management to improve their customer service and ensure that similar incidents do not happen in the future. As it stands, I am considering taking my business elsewhere due to this experience.
Bernice was great she helped me with my online app and help me with some concern regarding my rent increase. Thank you Bernice for your great customer service
Thank you Bernise for your great customer service
Thank you Bernise for your help on helping me with my rental.
Thank you for your great customer service Bernise
Honestly the cart situation is out of control. There are never any carts available. This is a known issue and it is still going on. There has to be a solution for the paying customers. I saw a gentleman using a stroller to bring his boxes in. I went into the office and they have 3 carts in there, but the office is closed at the moment. It is ridiculous to drive back and forth to find that once again I have to leave all my boxes in my car because there are no carts. Smh. I’m looking to move …
It's ok but I never see or used a cart, Dolly nothing I always have to carry my things down this long hallway 😔
Thank you Bernise for you help
Kenneth was such a great helper
Thank you Bernise for always helping me out. I appreciate you from helping me with payment and assisting me when I'm needing the help. You are always there to provide the most outpouring service, I see it's not just making sure the location clean but the relationship you have with other customer you will go a long way stay sweet. Thank you so much
Thank you Bernice for your outstanding customer service
Thank you Bernie’s for helping me today. I appreciate you.
The lady was great and understanding. The place is so clean. My things I feel safe 💘 I'm glad I'm there..her name is Jayna she took me for a tour of the place what not to have in the storage like food. Because the place be free from mice and bugs and I understand..She was great. ..
Using this storage facility has been a pleasure. It's affordable. The drive is EZ. There's always ample parking. The facility is clean & well lit. Customer service reps are there to assist. I would definitely recommend.
Thank you Bernise for helping me find the right unit I needed. I appreciate you.
Thank you Bernise for your outpouring customer service. You helped me alot at a time of need.
Kenneth very friendly from the moment I walked in the door he is very patient I asked 1 million questions and he answered them all told me he was new but he was great in my opinion
Kenneth was Very Very nice showed me every space I wanted to see when I was there and was very patient and kind , He needs a raise ASAP
Thank you for your great customer service Bernise.
Very helpful and friendly staff. Thanks to Kenneth and the young lady at front desk for helping and guiding us the difference between lockers and storage. I do recommend this place..
Kenneth was such a big help today. He was extremely knowledgeable, nice and patient with me. I would highly recommend this place!!
Nice place ...friendly staff...
Thank you Bernise for your customer service you was great
Thank you so much for your great customer service.
The manager Ryan at Wayne Public Storage was very helpful in assisting me today. He deserves 10 stars!! Kudos to you. Thanks Ryan.🤗
Thank you Bernise for your great customer service I appreciate your help with my rental
There was a carjacking as we pulled up to the gate, they almost hit my car and the truck that we had rented. We couldn't do a thing and it all happened so fast. So I will be heading back there.
Amazing employees, very helpful, Kenneth was very kind and understanding.
Good introduction, clean storage, Kenneth the property manager was very knowledgeable
Bernice was very nice to me.
Thank you Bernise for your great customer.
Thank you Bernise for your great customer service with helping my brother get the space he needs thank you
Thank you Bernise for helping me with my rental today. You are so kind and understanding
Thank you Bernise for your patience and your great customer service.
Gracias Bernise for your great customer service.
Thank you Bernise for your great service.
Today I had the pleasure working with the manager Bernice and Ashley they were extremely helpful! I Highly recommend this location for all your storage and packing needs.
Thank you Bernise for your great customer service
Bernise was very helpful cold not do without her
Great place
The short version? Don't use this place.
Quite possibly the bottom of the storage barrel. Rats? Oh yeah! Feces covering one of the two units I've rented. Mold and water damage? You got that right! Any box that was on the right side of my outdoor unit is DESTROYED, including anything not made of Adumantium inside. "Just file a claim." Rate increase? "because it's month to month we can do whatever we want! ." Not sure how this nightmare has 4.7 stars. Don't use this place? Don't use this place! The bathroom is occasionally acceptable.
Rating 0.2/10
As odd as this may sound, I enjoy my visits to the storage unit! The first and only person I’m always greeted by is Bernice. Bernice is always personable, pleasant, diligent, helpful, and efficient. Bernice is constantly keeping outside the units clean and is willing to answer any and all questions I have in regards to the facility.
Thank you Bernise for your great customer service
Bernice was amazing and super helpful! I had a long drive from Florida all the way up to jersey and Bernice made my voice super easy and efficient.
Thank you Bernise for your great customer service
Ms Bernise helped me a lot she had great customer service I got exactly what I wanted
Thank you Bernise for your great customer service
Fué una excelene persona , la señorita Angélica es muy profesional en su trabajo, y del una al diez, yo les doy un 10
Great customer service Bernise
Outstanding Performance and customer service by Bernice
She deserves a raise.
The most professional service ever. Bernise and Angelica
Thank you very very much.
Thank you Bernise for your great customer service.
They double your rent twice in the first 3 months. Their customer service is abysmal. Their staff has zero social skills, they get argumentative and combative when asked simple questions. They treat you like garbage. I recommend steering far from this place. There is constant construction that prevents you from accessing your unit. They lie to your face about everything so much so that I believe they train the staff to act in this disgusting manner.
Thank you Bernise for your great customer service
Terrible place. Its all good upfront but terrible place. So many police report's been made in that place.
I only came for a location visit I really wasn't going to store. But Ms Bernice was so adamant and very informative about the rental and how the rental agreement went walked me thru the whole building even show me which way would be the easier to come in. Ms. Bernice went over and beyond and what I loved about her is that she greeted all her guest while we was touring how awesome felt a little homie . Location was very clean thank you Bernice for your great customer service.
First time there I met Gloria and she was so helpful showed me where the unit was at and answered all my questions she has such a positive attitude. 2nd time there Gloria and janay was at the desk they both help me upgrade to a bigger unit both stayed after closing hours to get this done ( I got the times mixed up ). Both showed professionalism and kindness because I was stressing.
Ja'nae I am a customer I just came here to put my things in storage with Ja'nae she's amazing she's one of the best employee you can have I really love a service you know if she deserve a raise because she's so good I'm telling you right now, no lie I'm telling you she's very very helpful. I think she's an angel you guys need to take care of Miss Ja'nae because it's very very good with your customers.
Ja’nae was very kind and professional young lady. Greatly appreciate doing business!
kevy was a great help. Helped me saved tons of money in my move in
First, it’s the thrill of opening the gates with my App. And then there’s Ms Bernise along with her colleague who habitually go above and beyond to find the best storage space for you. It’s a world class storage that my wife and I highly recommend to everyone!🙏🏽👊🏽
Thank you so much for your help I appreciate you.
Thank you for your great service Bernise
Thank you Bernie’s for helping me out with a payment I was having issues with. Again thank you so much.
Worst customer service no one ever answers the phone. Moved in on the 3rd moved out on first and still charged me for the following month. Waited over 2 hours on phone to reach customer service and refused to give me a supervisor. Mouse droppings on floor roach's broken elevator. Said it was a drive up unit and when I arrived with everything was inside and up a elevator that only works half the time. Not enough carts customers fighting over carts to use. Narrow hallways terrible storage facility and awful customer service. Do not go here. Called 15 times left messages with no reply. In 5 months unit prices went from under 300 to over 400. Worst worst worst maybe after this I will actually get a reply. Had to call the reservation number to reach someone. They take your money and then won't help in anyway after that.
Thank you Bernise for your help I appreciate you for your great service
Ja’nae was a great help. Thanks a bunch
Thank you Bernise and Kevy for your great customer service...
Thank you Bernise for your excellent customer service.
Thank you for your great customer service Bernise
Mice made a nest out of my furniture while at this storage facility. The kind and helpful staff told me not to worry, there's $250 in coverage for the thousands and thousands in damages.
Nice.
Thanks Angelica for taking your time showing me the space, great customer service.
Angelica, & Marlena were very helpful. Seems like the entire team has a genuine interest in helping their customers.
Ms. Bernice’s customer service is extraordinary. She went above and beyond, definitely have a loyal customer.
Ja’nae wonderful assistant and very patient 😁
Thank you for helping me with my rental today Bernice You are an excellent staff
Bernise you been a great help thanks for your great customer service
Thank you Bernise for your great customer service
May 2023-storage pymt was ca$h-paid at Public Storage facility in Hillside, NJ office to Storage-Asst-Mgr/Bernise, she and Storage-Mgr/Angie are pleasantly-nice😀!
Thank you Bernise for your outstanding customer service.
My mom has a hearing impairment and Kevy was very patient with her
Thank you for assisting me in my rental. I appreciate you for kind service
Reasonable and Updated Facility
Ja'nae help alot
Thank you Bernise for your great customer I appreciate your service you are excellent in your job
Ja’nae was a great help. She went out of her way to make sure my experience was the best it could be. This is what I call Great Customer Service!!
Angelica was extremely kind. Went out of her way to be helpful. Made my day!!
Angelica and Kevy were amazing and very helpful. I felt good leaving all my old video games n stuff there
Awesome customer service support thanks to Janae for helping me.
Fast and did and great job
Ja’nae was a-lot of help. Thank youu
Thank you Bernise for your outstanding customer service.
Este día nos atendió nuevamente Bernise y fue como siempre una excelente atención.
Great Service And Great Employees
I wasn’t sure in how to store my things but Bernise was indeed a great help. She was kind and very knowledgeable. All the question I asked was answered with a smile. I will recommend this location to anyone that ask if I know how a place. Great great customer service
Thank you Bernise for your great customer service skills. I would recommend this location to all my family and friends
Thank you Bernise for your great customer service
Thank you Bernise if I was able to give you 10 stars I would. You are very professional and your location is nice and clean. Thank you for your outpouring customer service.
Bernice is amazing 👏 couldn't asked for a better place to put my stuff. Very knowledgeable of the facility.
Ja'nae my experience was wonderful. You are very patient ,polite and courteous. Thank you.
Ja'nae helped me a lot today. Just want to say she did a great job.
Ja’nae definitely is an excellent worker she covered every point of what needed to be done
Ja'nae Albright was soooooo outstanding helping me.. She was great!!!!!
Ja’nae Helped me so much throughout my whole rental experience. She was very kind and professional and very patient. She made me feel very welcomed. She went above and beyond with her customer service. She’s definitely a keeper.
All I can say is Bernise is amazing. She helped me navigate through the Public Storage system so that I received the best possible discount with the best possible unit for my purposes. Thank you again for all of your help!
I had the pleasure of working with Bernice (Hillside, NJ) in choosing my storage unit. Bernice was kind, patient, compassionate, and patient with me when choosing my storage space size. She took the time to ask questions to help determine which size would better satisfy my needs. She assisted with downloading the app, setting up automatic payment, and took time to show me how to access the gates through mobile access and through key pad entry. She exemplified outstanding customer service. I would definitely recommend the Hillside location to all og my family and friends. Thanks Bernice for providing outstanding customer service……. ShauntaeJ
Thank you for your great customer service Bernise
Haven't move in yet,got the unit late .The manerger was very courteous and helpful
Bernise was very helpful in showing the storage space. She helped me with a e rental.
Thank you to Bernice and Angelica for helping making my move in smooth and easy. The building was clean and safe and grounds well maintained. 5 stars!!!!!
First time at any storage company and by far I had the best experience. I meet Bernise and Angelica who both was so kind, Bernise showed me around help me get the unit I needed for the pricing I was looking for plus she told me how to pack my things up and how it's important . I would recommend this location to my family and friends. Best wishes to both of them .
I had a very pleasant experience with Bernise. She was very informative with all information that was needed for my visit to be a successful one. 😀!
So far have had a good experience with this location nothing negative just yet so I would definitely recommend this location
First time storing and I had the best experience thank you Bernise. I will recommend this place
Just became a customer @ public storage. Was assisted by Kimberly and Bernice who was great, knowledgeable and had great personalities and humor. Prices are good and they made me feel comfortable with there service.
Thanks
Ms. Kimberly was amazing. She was very helpful. Ms. Kimberly resolved my issue with no problem. Just a wonderful person. Excellent customer service all the way around the board.
Thank you Bernise you was great
Thank you for your great customer service Bernise.
Thank you Bernise for your help
Bernise thank you for your assistance
This was my first time purchasing a storage unit , everything was nice and clean. Kimberly was amazing.Very nice and helpful. She has a great welcoming personality. I highly recommend this place
Kimberly was excellent and helped me quickly today.
I will like to thank Ms Bernice for her kindness and professionalism. I really appreciate for your patience. I wish every where had someone with your attitude, you make people feel welcome. So thank you have a bless one. Hope to see you again
Kimberly is the best... I have been calling for over a month for someone to contact me back on a matter even spoke to a manager but nothing was done...I spoke to Kimberly she told me everything I needed to know even a follow up phone call....THANKS KIMBERLY!!!
My experience with Bernice and Kimberly at this location was beyond great! I appreciate their help and service thank you!
Thank you Bernise for your help I apperciate it
Thank you Bernise for your great customer service
Thank you Bernise for your Excellent customer service
Thank you Bernise for your great customer service
Thank you to Bernise and Marlena for helping with my cousin’s move in. Both of you were extremely kind, knowledgeable, and went above and beyond.
Ms Bernie is extremely knowledgeable and very pleasant . Rest rooms are kept immaculate very happy with this location.
Thank Bernise for your great customer service skills and your king heart.
Bernice was extremely helpful to me in making a final decision on getting a storage unit at your facility. As a result of the experience, I would highly recommend your storage company to others I know.
bernise is so nice! Give me a tour and Help me everything I need!!!
Thank you Bernise for your great customer service
For my first time ever using a storage facility. Bernice help me with everything, she answered all my questions fully and with examples. Bernice has a very professional manner, and very respectful. I thank her for everything she help me with today and I am very relaxed that my belongings are in her trust and care. Thank you again Bernice
I want to recognize the outstanding customer service provided by Bernise today. She was welcoming and pleasing to all my needs and services today. She went beyond her duties to make sure my service was satisfied. Very polite and professional.
Thank you for your great customer service Bernise
Marlena was great thank you for your time and effort. From the patience to her kindness. Thank you
Bernise was extremely helpful reached out to me, from the reservation and walked me through the whole process from start to finish great customer extremely friendly.
Angelica and Bernice was very friendly and helpful and and patient as well as kind to me and other customers i would recommend all my family and friends to come and use public storagefor their needs i really liked the customer service .
Great customer services amazing personalities
Thank you Bernise for your great customer service
The best possible experience
Ms. Bernise was beyond professional, knowledgeable and extremely pleasant to work with
She explained every part of the rental process. Very pleased customer !
Thank you Bernise for your great customer service
Thank you Bernise for your great customer service.
I had one of my best storage rental experiences here in Hillside with staff member Bernice Lopez. Wow!
Angelica was extremely helpful and answered all of the questions that we had with great detail. The process of getting a unit was quick and easy. Great prices too!
Thank you Bernise for your great customer service
Thank you for your great customer service Bernise. I appreciate you for your time
Thank you for your great customer service Bernise
Thank you Bernie’s for your great customer service skills. I appreciate you so much
Thank you Bernise for your great customer service.
Thank you Bernise for your great customer service. Highly recommended
Bernice was amazing. She showed me around the facility, and gave me advice on how to choose what was best for me. The staff here are so kind. The storage unit was easy to move in to, and everything was very clean. I would recommend this spot.
Bernice was AMAZING! This was my first time using a storage locker so I was very unfamiliar with the process. She made sure she explained in detail so that I was fully prepared. 5 stars for YOU Bernice! Thank you
Thank you Bernise for your great service
First time using public storage, I had my things here about 3 months. The customer service and professionalism from the staff here in particular 'Bernise' was outstanding! Bernise is the definition of a professional and great customer service rep; Not only just a professional but her character is exactly what we need for society today. I won't mention my name because this is my company's account but thank you again Bernise for accommodating me today and words can't express how grateful We are for your services!
I like the location, not too much traffic in the area. Bernice was helpful and accomodating. Thanks.
Bernier was helpful and has great customer service
Bernier has Great costumer service. I appreciate her so much..
Bernise did amazing! Great help, her customer service was phenomenal. She was very clear and helpful. I recommend this place
Thank you lovely for helping me with my storage the best
Bernice helped me efficiently and was very professional.
My mother and I went to get a new storage unit, and Denise was so great to us. She will take care of you and tell you what you need to know. Literally, she walked us down in to many storage units to help us find a perfect space. She was patient too. I appreciate people who are warm and who talk to others like close friends, and that was Denise with us today. Hope to see her soon! She will definitely take care of you because she did that with us. :) Thank you again Denise!
Thank you Bernise for your great customer service.
Hi
I hate to do this my first bad review ever. This place has been very unfair. Been with them for almost 3 years or more. ( I will edit this if needs be) At first they were very nice to me. The lady who helped get my unit went above and beyond. Everything went downhill during their construction when they went in my unit without my permission and removed my things and how they put them back was disgusting. On top of that there were so many constructions debris paint on my cousin's ( who was hospitalized with a stroke and many complications) all his brand new expensive coats he got for Christmas and his suits shoes got ruined when I reached out to management they about how they put my stuff the response I got was i didn't put insurance and a couple days later the stuff went missing. So now my cousin is not only dealing with what he lost from his amputated foot but now his clothes and it bothers and stressed him out. They want to offer him some changes i mentioned it to him once and he was passed don't want to upset him further since he's still very sick, but I really hope Mr. Pierson or someone resolve this issue appropriately because that is no fair and just when I thought they had camera so they could track anything they told the police the camera was not working and after I lost almost everything in there they upgraded the place with camera and more security. I will come back to let you know how this is resolve.
Bernice nos brindo un excelente servicio, muy amable y una persona super agradable, la recomiendo al %100 , el mejor servivio al cliente.
I walked in and this Beautiful name Bernise help Me alot. Great customer service
Bernise was awesome super friendly & attentive. The location was cleaner than most locations I visited to inquire on a unit. She also showed me the shortcuts around the facility to cut my trips time in half they are undoing an expansion but she assured me that it wouldnt affect anyone moving in because they have alot of loading zones.
Bernise was patient with explaining the different types of units that was available. she showed me the unit sizes so I was aware of what i was looking for. Would recommend anybody to work with her.
I called the facility inquiring about a unit, they informed me that I could come in to view the different types of units myself. Upon arriving to the facility it was the cleanliness of the outside that caught my attention & once I got a tour of the facility I was intrigued to see how the property was well kept together. Bernise was very energetic in showing me around & answering all the questions I had, she definitely made my experience here very easygoing
Bernice was amazing!!!! She was extremely professional, knew everything that I needed and made sure I had a great experience and all of the information that I needed. I will be returning!!!
Great customer Bernise love it here
First time here and I love the ladies Bernise was a great help thank you
Great customer service Bernise
Bernice was very patient, informative and knowledgeable about all aspects of the visit.
They removed the loading deck. The reduced access hours for months. Sometimes they do not clean snow for days which, in turn, makes units un-accessible (They made up to me for this). Now they are making all units completely un-accessible for weeks. (2 weeks for my part of the facility). Like a few other people there, I have a business to run! I cannot lose access even for 1 day. 1 day of no access translates to tons of lost revenue and, possibly, customers. Plus I have a container coming from overseas. What am I going to do when the shipment gets here? They have no regards for paying tenants. I know they can always find the next tenants. So, let them do that. I ended my tenancy with them right after the "no access" announcement. I cannot have a business partner so unreliable.
Thank you Bernice for your great customer service. She is awesome
The ladies over at this location are lovely. Yeah I'm a simp for gorgeous women who are that way externally and internally. Bernice helped me at a time when I thought I would not be able to pay what was owed before my items got auctioned off. Marlena who did the follow up and finalized my transfer was courteous and eager to make sure things were done right. I really appreciate them both. Hope they receive the same kind of experiences in spades wherever they go.
It was a pleasure and satisfying to have had Bernice Lopez go beyond to provide me a storage unit. She stayed over her clock out time to provide a unit that was at my satisfactory. Thank you Bernice for your help. EXCELLENT
I previously rented from Public Storage in 2002. But the customer service is so much better than years ago. Ms. Denise and I know I maybe spelling her name incorrectly but it does not take anything away from my experience with her. She is the best. She knows her job and is very efficient, and she goes, above and beyond for her customers.
My hopes is that this company treats her well monetarily because she certainly represents this company well.
Love it here! I was lost trying to find my unit but Bernice was so helpful!
Angelic was a big help thank for hire good person
Bernice is wonderful. I love my unit and its safe and secure.
I came in to look at the location and to my surprise this building is upgraded and clean with the most beautiful customer service I ever experienced Bernise was a great help showed me a couple of unit until I was pleased with the one I needed. I recommend this location to everyone and Please come see Bernise she's awesome
Came in to get some merchandise and Bernise was great and assisting with my needs Thank you
Dan was great
Got the pleasure too encounter an employee named Bernice. She was very friendly, helpful, answered all of my questions and concerns. Moved in straight away!
Angelica made my first storage experience a breeze. Very professional & knowledgeable! Also the location it self is very, very clean! No trash, no carts in the hallway. I am really happy with the service I received today!!!! Thank you Angelica! 😃😃😃😃
I'm already a current customer. I came in thinking I wouldn't be able to transfer to bigger unit but to my surprise Bernice was more than happy to assist me with that. She even helped me get to my space and gave me short cuts to my new unit. I want to thank Ms Bernice for all that she did.
I came in to the location to see the storage to make sure that I got the size I needed. Bernice who was so super helpful. I didn’t want to move in prior to my visit but Bernice was so adamant so we finish my paperwork online. I’m so happy that I was able to do so. Thank you Bernice for your great customer service. I will recommend to anyone.
My experience today was wonderful I get to meet too lovely ladies who help me to pick my storage and get everything started customer service was wonderful. And the funny thing is they was about to leave and they stayed back to help me oh I love them i love them i love them they were great Their name was Bernice and Angelica. I would recommend them to anyone customer care was wonderful😊
I came in and saw Angelica and Bernice to look at units. They helped me the whole way through to find the right unit at the right price! And we were smiling and having fun the whole time!
I can not add enough stars for this location. Upon entering the property I was greeted by Bernice and Angelica. They were so polite and attentive. Silly me, I lost the keys to my unit. I was in a panic. Right away, both Angelica and Bernice offered to assist me. They went over and beyond assisting me in searching for my keys. Even when I couldn’t find them, they offered more assistance. They assisted me in removing my lock. They even offered me another one! I am so delighted to have experienced so kind and generous service. Great job ladies!!
Angelica , was friendly , courteous and informative about the servce and unit. The building was clean and safe with security. I feel comfortable storing my furniture and personal effects there.
I will highly recommend that Public Storage.
Bernise was amazing! From the moment i needed help she was there to assist. I had a unit that I reserved online that was smaller than I actually needed in which I was frustrated and didn’t know what to do. Bernise immediately helped me and fixed my situation with no hesitation or problem and gave me exactly what I needed! This had been by far the most great and easy experience when dealing with storage and moving. Highly recommend to everyone seeking any storage units.
I don’t usually like to post but I just had too. I was having issue completing my rental online and Angelica had help me. She guide me step by step how to complete rental. Thank you Angelica for all your patients and great customer service.
Thank you Bernice for your great customer service
Thank you Bernice for your services I appreciate you.
Bernice Thank you for your great customer service
Thank you Bernice for your great customer service.
Thank you Bernise for your great customer service.
Thank you Bernise for your great customer service.
I went to this PS facility on 5/21/2022 after receiving a confirmation call from the Manager Bernise. My day was not going so well and I had been a customer in the past at this same facility and was not looking forward to the visit although necessary. I was so blessed to be taken care of by Bernise that day. Although I Signed up for a unit online it was not a problem for Bernise to patiently show me other units. She was thorough in explaining everything about the facility all the rules in a really human non robotic let me get you out of here way. Not only was I pleasantly surprised by the top notch customer service that I received from Bernise, the facility upgrades are also very nice!!!
Bernice is AMAZING!!!! She was extremely helpful from the moment I called to inquire till I booked a unit. She made me feel comfortable (like family). I can call her and she will accommodate all your needs. Thank you for everything fam!!! Please give this woman all her flowers!!
This is my first time renting a storage space and I'm glad I met Bernise who made the process smooth and interesting. Everything about her was professional. She did everything possible to get me a perfect space in the right spot to favor my situation. Thank you Bernise. You are the best.
Great customer service Bernice
Class customer service,Thank You Bernise and Angelica.
I came in for assistance on my mobile app and Thanks to Bernice who help me with that information
Public Storage - as usual - exceeds my expectations ! Bernise is very accommodating, helpful, professional, engaging and friendly with a great sense of humor.
Bernise was fantastic, helped solve the problem of transfering my unit to my business name...thank you very much
The service that I received from Bernise was excellent if I could give 10 stars I would 💯
Nice customer service specially the Manager Miss. Angelica so kind and responsible for her job.
The contact less rental of a bin is done online and gives you the best price with savings. The first month may be one dollar, but there is an administrative fee that goes with that.
The location is clean. Just remember that you must be out by 9:00 pm or you will be locked in until you call there 800 number and speak to a representative. They will require you to take a picture of your license plate and email it to them before they remotely open the gate for you.
Back lot still under construction, there is a massive pothole that is unavoidable on the way out.
Come in to do a rental for storage and the young lady named Bernice was so helpful and the best thing about my visit was the smile on her face. Thank you for your great customer service
Great customer service from Bernice she also helpful thank you
Great customer service Bernice, jylemah you guys rock
Bernice has great customer service.
Bernise is very patience, took her time to show us around and is very friendly, made me laugh the whole the whole time. Thank you for a great worker .
Became me as a walk in and I was greeted with great customer service thank you so much
Bernice was awesome great customer service ! Keep up the good work.
I came in confused on what I wanted and Thanks to Bernice for her great customer service...
Great experience and very thorough with explaining everything to me especially Bernice
Jylemah and Bernise was great . Thank you.
Shadiyah was very helpful in assisting me with auto pay the other day. She's always very nice and informative when I call. BTW The property looks amazing!!!
Jylemah was super nice and helpful!
Jylemah was very helpful and professional, she took care of me so well . Ask for her when you visit . Thank you Jylemah again .
Jylemah was very nice and professional, we looked at a few storage space she had patients, she helped us to set up the app she was just wonderful
Angelica was very helpful when I walked in to make my payment for my home location in Georgia, amazing customer service and overall super helpful!!
Great customer service!! Want to thank Angelica and Jylemah for helping me decide which boxes will work for me. Definitely recommend