Public Storage Self-Storage Units at 625 Glenwood Ave, Hillside, NJ

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 50/moSmall 5'x5'- Climate Controlled
- Locker
- Upstairs/elevator
$ 50/mo $63Best Price Label -
5'x5'Online only price$ 66/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 66/mo $83Best Price LabelHurry! -
5'x5'Online only price$ 70/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 70/mo $87Best Price Label -
10'x5'Online only price$ 82/moSmall 10'x5'- Climate Controlled
- Upstairs/stairs
$ 82/mo $103Best Price Label -
5'x5'Online only price$ 89/moSmall 5'x5'- Outside unit
- Drive-up access
$ 89/mo $111Best Price Label1 unit left! -
5'x8'Online only price$ 100/moSmall 5'x8'- Climate Controlled
- Inside unit
- 1st Floor
$ 100/mo $125Best Price Label -
5'x10'Online only price$ 105/moSmall 5'x10'- Outside unit
- Drive-up access
$ 105/mo $131Best Price Label2 unit left! -
5'x10'Online only price$ 105/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 105/mo $131Best Price Label -
10'x5'Online only price$ 126/moSmall 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 126/mo $158Best Price Label -
10'x10'Online only price$ 165/moMedium 10'x10'- Climate Controlled
- Upstairs/stairs
$ 165/mo $207Best Price Label -
10'x10'Online only price$ 165/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 165/mo $207Best Price LabelHurry! -
10'x10'Online only price$ 191/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 191/mo $238Best Price Label -
10'x10'Online only price$ 226/moSmall 10'x10'- Outside unit
- Drive-up access
$ 226/mo $283Best Price Label -
10'x12'Online only price$ 245/moMedium 10'x12'- Climate Controlled
- Inside unit
- 1st Floor
$ 245/mo $306Best Price Label -
10'x15'Online only price$ 260/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 260/mo $325Best Price Label -
10'x30'Online only price$ 426/moLarge 10'x30'- Outside unit
- Drive-up access
$ 426/mo $532Best Price Label2 unit left!
Nearby Self-Storage Locations
Self-Storage Near Hillside
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Hillside Storage Units Near I-78, Garden State Pkwy Interchange
The Garden State Parkway (GSP), U.S. Route 22, and Interstate 78 highways all converge near this Hillside Public Storage facility. It is just outside of Newark, on Glenwood Avenue near Sweetland Avenue.
The location boasts roughly 900 cheap storage units, including outdoor storage options for drive-up loading and unloading. Like all locations, there is free parking, keypad password access to storage areas seven days a week and month-to-month leases. And a store at the location sells boxes, locks, tape and other moving and packing supplies.
There are a variety storage unit sizes, from a smaller 5x5 foot for storing seasonal gear for locals in search of outdoor fun at nearby Conant Park, bound by the meandering Elizabeth River and the residential tree-lined Conant Street. Or drop off picnic gear, seasonal decorations or old furniture that the kids have grown out of in a larger 5x10 foot unit.
Aptly named for its surrounding hills, suburban Hillside township is as rich in history as it is in its sense of community. Nestled less than two miles South of this storage facility on Conant Street, the Eaton Store Museum and Woodruff House is open for tours led by the Hillside Historical Society.
Children's writer Edward Stratemeyer, author of beloved fictional book series such as The Hardy Boys, Nancy Drew, and Bobbsey Twins is laid to rest in Hillside in a site listed on the National Register of Historic Places. For fellow book lovers, a 5x10 foot location could be an ideal size for storing boxes of old books that have outgrown the home library, including perhaps that tattered copy of The Secret of the Old Clock from the Nancy Drew series.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 596)
Today I had the pleasure working with the manager Bernice and Ashley they were extremely helpful! I Highly recommend this location for all your storage and packing needs.
Bernise was very helpful cold not do without her
Thank you Bernise for your great customer service
Great place
The short version? Don't use this place. Quite possibly the bottom of the storage barrel. Rats? Oh yeah! Feces covering one of the two units I've rented. Mold and water damage? You got that right! Any box that was on the right side of my outdoor unit is DESTROYED, including anything not made of Adumantium inside. "Just file a claim." Rate increase? "because it's month to month we can do whatever we want! ." Not sure how this nightmare has 4.7 stars. Don't use this place? Don't use this place! The bathroom is occasionally acceptable. Rating 0.2/10
As odd as this may sound, I enjoy my visits to the storage unit! The first and only person I’m always greeted by is Bernice. Bernice is always personable, pleasant, diligent, helpful, and efficient. Bernice is constantly keeping outside the units clean and is willing to answer any and all questions I have in regards to the facility.
Thank you Bernise for your great customer service
Bernice was amazing and super helpful! I had a long drive from Florida all the way up to jersey and Bernice made my voice super easy and efficient.
Thank you Bernise for your great customer service
Ms Bernise helped me a lot she had great customer service I got exactly what I wanted
Thank you Bernise for your great customer service
Fué una excelene persona , la señorita Angélica es muy profesional en su trabajo, y del una al diez, yo les doy un 10
Great customer service Bernise
Outstanding Performance and customer service by Bernice She deserves a raise.
Thank you Bernise for your great customer service.
The most professional service ever. Bernise and Angelica Thank you very very much.
They double your rent twice in the first 3 months. Their customer service is abysmal. Their staff has zero social skills, they get argumentative and combative when asked simple questions. They treat you like garbage. I recommend steering far from this place. There is constant construction that prevents you from accessing your unit. They lie to your face about everything so much so that I believe they train the staff to act in this disgusting manner.
Thank you Bernise for your great customer service
Terrible place. Its all good upfront but terrible place. So many police report's been made in that place.
I only came for a location visit I really wasn't going to store. But Ms Bernice was so adamant and very informative about the rental and how the rental agreement went walked me thru the whole building even show me which way would be the easier to come in. Ms. Bernice went over and beyond and what I loved about her is that she greeted all her guest while we was touring how awesome felt a little homie . Location was very clean thank you Bernice for your great customer service.
First time there I met Gloria and she was so helpful showed me where the unit was at and answered all my questions she has such a positive attitude. 2nd time there Gloria and janay was at the desk they both help me upgrade to a bigger unit both stayed after closing hours to get this done ( I got the times mixed up ). Both showed professionalism and kindness because I was stressing.
Ja'nae I am a customer I just came here to put my things in storage with Ja'nae she's amazing she's one of the best employee you can have I really love a service you know if she deserve a raise because she's so good I'm telling you right now, no lie I'm telling you she's very very helpful. I think she's an angel you guys need to take care of Miss Ja'nae because it's very very good with your customers.
Ja’nae was very kind and professional young lady. Greatly appreciate doing business!
kevy was a great help. Helped me saved tons of money in my move in
Thank you so much for your help I appreciate you.
First, it’s the thrill of opening the gates with my App. And then there’s Ms Bernise along with her colleague who habitually go above and beyond to find the best storage space for you. It’s a world class storage that my wife and I highly recommend to everyone!🙏🏽👊🏽
Thank you for your great service Bernise
Worst customer service no one ever answers the phone. Moved in on the 3rd moved out on first and still charged me for the following month. Waited over 2 hours on phone to reach customer service and refused to give me a supervisor. Mouse droppings on floor roach's broken elevator. Said it was a drive up unit and when I arrived with everything was inside and up a elevator that only works half the time. Not enough carts customers fighting over carts to use. Narrow hallways terrible storage facility and awful customer service. Do not go here. Called 15 times left messages with no reply. In 5 months unit prices went from under 300 to over 400. Worst worst worst maybe after this I will actually get a reply. Had to call the reservation number to reach someone. They take your money and then won't help in anyway after that.
Thank you Bernie’s for helping me out with a payment I was having issues with. Again thank you so much.
Thank you Bernise for your help I appreciate you for your great service
Ja’nae was a great help. Thanks a bunch
Thank you Bernise for your excellent customer service.
Thank you Bernise and Kevy for your great customer service...
Thank you for your great customer service Bernise
Thanks Angelica for taking your time showing me the space, great customer service.
Ms. Bernice’s customer service is extraordinary. She went above and beyond, definitely have a loyal customer.
Angelica, & Marlena were very helpful. Seems like the entire team has a genuine interest in helping their customers.
Ja’nae wonderful assistant and very patient 😁
Thank you for helping me with my rental today Bernice You are an excellent staff
Bernise you been a great help thanks for your great customer service
Thank you Bernise for your great customer service
May 2023-storage pymt was ca$h-paid at Public Storage facility in Hillside, NJ office to Storage-Asst-Mgr/Bernise, she and Storage-Mgr/Angie are pleasantly-nice😀!
Thank you Bernise for your outstanding customer service.
My mom has a hearing impairment and Kevy was very patient with her
Thank you for assisting me in my rental. I appreciate you for kind service
Reasonable and Updated Facility
Ja’nae was a great help. She went out of her way to make sure my experience was the best it could be. This is what I call Great Customer Service!!
Thank you Bernise for your great customer I appreciate your service you are excellent in your job
Ja'nae help alot
Angelica was extremely kind. Went out of her way to be helpful. Made my day!!
Angelica and Kevy were amazing and very helpful. I felt good leaving all my old video games n stuff there
Awesome customer service support thanks to Janae for helping me.
Ja’nae was a-lot of help. Thank youu
Fast and did and great job
Thank you Bernise for your outstanding customer service.
Este día nos atendió nuevamente Bernise y fue como siempre una excelente atención.
Thank you Bernise for your great customer service skills. I would recommend this location to all my family and friends
I wasn’t sure in how to store my things but Bernise was indeed a great help. She was kind and very knowledgeable. All the question I asked was answered with a smile. I will recommend this location to anyone that ask if I know how a place. Great great customer service
Great Service And Great Employees
Thank you Bernise for your great customer service
Thank you Bernise if I was able to give you 10 stars I would. You are very professional and your location is nice and clean. Thank you for your outpouring customer service.
Bernice is amazing 👏 couldn't asked for a better place to put my stuff. Very knowledgeable of the facility.
Ja'nae helped me a lot today. Just want to say she did a great job.
Ja'nae my experience was wonderful. You are very patient ,polite and courteous. Thank you.
Ja’nae definitely is an excellent worker she covered every point of what needed to be done
Ja’nae Helped me so much throughout my whole rental experience. She was very kind and professional and very patient. She made me feel very welcomed. She went above and beyond with her customer service. She’s definitely a keeper.
Ja'nae Albright was soooooo outstanding helping me.. She was great!!!!!
All I can say is Bernise is amazing. She helped me navigate through the Public Storage system so that I received the best possible discount with the best possible unit for my purposes. Thank you again for all of your help!
Thank you for your great customer service Bernise
I had the pleasure of working with Bernice (Hillside, NJ) in choosing my storage unit. Bernice was kind, patient, compassionate, and patient with me when choosing my storage space size. She took the time to ask questions to help determine which size would better satisfy my needs. She assisted with downloading the app, setting up automatic payment, and took time to show me how to access the gates through mobile access and through key pad entry. She exemplified outstanding customer service. I would definitely recommend the Hillside location to all og my family and friends. Thanks Bernice for providing outstanding customer service……. ShauntaeJ
Haven't move in yet,got the unit late .The manerger was very courteous and helpful
Bernise was very helpful in showing the storage space. She helped me with a e rental.
Thank you to Bernice and Angelica for helping making my move in smooth and easy. The building was clean and safe and grounds well maintained. 5 stars!!!!!
First time at any storage company and by far I had the best experience. I meet Bernise and Angelica who both was so kind, Bernise showed me around help me get the unit I needed for the pricing I was looking for plus she told me how to pack my things up and how it's important . I would recommend this location to my family and friends. Best wishes to both of them .
I had a very pleasant experience with Bernise. She was very informative with all information that was needed for my visit to be a successful one. 😀!
First time storing and I had the best experience thank you Bernise. I will recommend this place
So far have had a good experience with this location nothing negative just yet so I would definitely recommend this location
Just became a customer @ public storage. Was assisted by Kimberly and Bernice who was great, knowledgeable and had great personalities and humor. Prices are good and they made me feel comfortable with there service. Thanks
Ms. Kimberly was amazing. She was very helpful. Ms. Kimberly resolved my issue with no problem. Just a wonderful person. Excellent customer service all the way around the board.
Thank you for your great customer service Bernise.
Thank you Bernise you was great
Bernise thank you for your assistance
Thank you Bernise for your help
This was my first time purchasing a storage unit , everything was nice and clean. Kimberly was amazing.Very nice and helpful. She has a great welcoming personality. I highly recommend this place
Kimberly was excellent and helped me quickly today.
I will like to thank Ms Bernice for her kindness and professionalism. I really appreciate for your patience. I wish every where had someone with your attitude, you make people feel welcome. So thank you have a bless one. Hope to see you again
Kimberly is the best... I have been calling for over a month for someone to contact me back on a matter even spoke to a manager but nothing was done...I spoke to Kimberly she told me everything I needed to know even a follow up phone call....THANKS KIMBERLY!!!
Thank you Bernise for your help I apperciate it
My experience with Bernice and Kimberly at this location was beyond great! I appreciate their help and service thank you!
Thank you Bernise for your great customer service
Thank you Bernise for your Excellent customer service
Thank you Bernise for your great customer service
Thank you to Bernise and Marlena for helping with my cousin’s move in. Both of you were extremely kind, knowledgeable, and went above and beyond.
Ms Bernie is extremely knowledgeable and very pleasant . Rest rooms are kept immaculate very happy with this location.
Thank Bernise for your great customer service skills and your king heart.
Thank you Bernise for your great customer service
Bernice was extremely helpful to me in making a final decision on getting a storage unit at your facility. As a result of the experience, I would highly recommend your storage company to others I know.
bernise is so nice! Give me a tour and Help me everything I need!!!
Bernise was extremely helpful reached out to me, from the reservation and walked me through the whole process from start to finish great customer extremely friendly.
Marlena was great thank you for your time and effort. From the patience to her kindness. Thank you
Thank you for your great customer service Bernise
I want to recognize the outstanding customer service provided by Bernise today. She was welcoming and pleasing to all my needs and services today. She went beyond her duties to make sure my service was satisfied. Very polite and professional.
For my first time ever using a storage facility. Bernice help me with everything, she answered all my questions fully and with examples. Bernice has a very professional manner, and very respectful. I thank her for everything she help me with today and I am very relaxed that my belongings are in her trust and care. Thank you again Bernice
Angelica and Bernice was very friendly and helpful and and patient as well as kind to me and other customers i would recommend all my family and friends to come and use public storagefor their needs i really liked the customer service .
Great customer services amazing personalities
The best possible experience Ms. Bernise was beyond professional, knowledgeable and extremely pleasant to work with She explained every part of the rental process. Very pleased customer !
Thank you Bernise for your great customer service
I had one of my best storage rental experiences here in Hillside with staff member Bernice Lopez. Wow!
Thank you Bernise for your great customer service.
Thank you Bernise for your great customer service
Angelica was extremely helpful and answered all of the questions that we had with great detail. The process of getting a unit was quick and easy. Great prices too!
Thank you Bernise for your great customer service
Thank you for your great customer service Bernise. I appreciate you for your time
Thank you for your great customer service Bernise
Thank you Bernise for your great customer service. Highly recommended
Thank you Bernise for your great customer service.
Thank you Bernie’s for your great customer service skills. I appreciate you so much
Bernice was amazing. She showed me around the facility, and gave me advice on how to choose what was best for me. The staff here are so kind. The storage unit was easy to move in to, and everything was very clean. I would recommend this spot.
Bernice was AMAZING! This was my first time using a storage locker so I was very unfamiliar with the process. She made sure she explained in detail so that I was fully prepared. 5 stars for YOU Bernice! Thank you
Thank you Bernise for your great service
First time using public storage, I had my things here about 3 months. The customer service and professionalism from the staff here in particular 'Bernise' was outstanding! Bernise is the definition of a professional and great customer service rep; Not only just a professional but her character is exactly what we need for society today. I won't mention my name because this is my company's account but thank you again Bernise for accommodating me today and words can't express how grateful We are for your services!
I like the location, not too much traffic in the area. Bernice was helpful and accomodating. Thanks.
Bernise did amazing! Great help, her customer service was phenomenal. She was very clear and helpful. I recommend this place
Bernier has Great costumer service. I appreciate her so much..
Bernier was helpful and has great customer service
Thank you lovely for helping me with my storage the best
Bernice helped me efficiently and was very professional.
My mother and I went to get a new storage unit, and Denise was so great to us. She will take care of you and tell you what you need to know. Literally, she walked us down in to many storage units to help us find a perfect space. She was patient too. I appreciate people who are warm and who talk to others like close friends, and that was Denise with us today. Hope to see her soon! She will definitely take care of you because she did that with us. :) Thank you again Denise!
Thank you Bernise for your great customer service.
Hi I hate to do this my first bad review ever. This place has been very unfair. Been with them for almost 3 years or more. ( I will edit this if needs be) At first they were very nice to me. The lady who helped get my unit went above and beyond. Everything went downhill during their construction when they went in my unit without my permission and removed my things and how they put them back was disgusting. On top of that there were so many constructions debris paint on my cousin's ( who was hospitalized with a stroke and many complications) all his brand new expensive coats he got for Christmas and his suits shoes got ruined when I reached out to management they about how they put my stuff the response I got was i didn't put insurance and a couple days later the stuff went missing. So now my cousin is not only dealing with what he lost from his amputated foot but now his clothes and it bothers and stressed him out. They want to offer him some changes i mentioned it to him once and he was passed don't want to upset him further since he's still very sick, but I really hope Mr. Pierson or someone resolve this issue appropriately because that is no fair and just when I thought they had camera so they could track anything they told the police the camera was not working and after I lost almost everything in there they upgraded the place with camera and more security. I will come back to let you know how this is resolve.
Bernice nos brindo un excelente servicio, muy amable y una persona super agradable, la recomiendo al %100 , el mejor servivio al cliente.
I walked in and this Beautiful name Bernise help Me alot. Great customer service
Bernise was awesome super friendly & attentive. The location was cleaner than most locations I visited to inquire on a unit. She also showed me the shortcuts around the facility to cut my trips time in half they are undoing an expansion but she assured me that it wouldnt affect anyone moving in because they have alot of loading zones.
I called the facility inquiring about a unit, they informed me that I could come in to view the different types of units myself. Upon arriving to the facility it was the cleanliness of the outside that caught my attention & once I got a tour of the facility I was intrigued to see how the property was well kept together. Bernise was very energetic in showing me around & answering all the questions I had, she definitely made my experience here very easygoing
Bernise was patient with explaining the different types of units that was available. she showed me the unit sizes so I was aware of what i was looking for. Would recommend anybody to work with her.
Bernice was amazing!!!! She was extremely professional, knew everything that I needed and made sure I had a great experience and all of the information that I needed. I will be returning!!!
Great customer Bernise love it here
First time here and I love the ladies Bernise was a great help thank you
Great customer service Bernise
Bernice was very patient, informative and knowledgeable about all aspects of the visit.
They removed the loading deck. The reduced access hours for months. Sometimes they do not clean snow for days which, in turn, makes units un-accessible (They made up to me for this). Now they are making all units completely un-accessible for weeks. (2 weeks for my part of the facility). Like a few other people there, I have a business to run! I cannot lose access even for 1 day. 1 day of no access translates to tons of lost revenue and, possibly, customers. Plus I have a container coming from overseas. What am I going to do when the shipment gets here? They have no regards for paying tenants. I know they can always find the next tenants. So, let them do that. I ended my tenancy with them right after the "no access" announcement. I cannot have a business partner so unreliable.
The ladies over at this location are lovely. Yeah I'm a simp for gorgeous women who are that way externally and internally. Bernice helped me at a time when I thought I would not be able to pay what was owed before my items got auctioned off. Marlena who did the follow up and finalized my transfer was courteous and eager to make sure things were done right. I really appreciate them both. Hope they receive the same kind of experiences in spades wherever they go.
Thank you Bernice for your great customer service. She is awesome
It was a pleasure and satisfying to have had Bernice Lopez go beyond to provide me a storage unit. She stayed over her clock out time to provide a unit that was at my satisfactory. Thank you Bernice for your help. EXCELLENT
I previously rented from Public Storage in 2002. But the customer service is so much better than years ago. Ms. Denise and I know I maybe spelling her name incorrectly but it does not take anything away from my experience with her. She is the best. She knows her job and is very efficient, and she goes, above and beyond for her customers. My hopes is that this company treats her well monetarily because she certainly represents this company well.
Love it here! I was lost trying to find my unit but Bernice was so helpful!
Angelic was a big help thank for hire good person
Bernice is wonderful. I love my unit and its safe and secure.
I came in to look at the location and to my surprise this building is upgraded and clean with the most beautiful customer service I ever experienced Bernise was a great help showed me a couple of unit until I was pleased with the one I needed. I recommend this location to everyone and Please come see Bernise she's awesome
Very clean & updated storage facility. Angelica is so great and extremely helpful. She’s helped me with renting out multiple units at this location and always been extremely friendly and full of information. I really appreciate her level of customer service.
Came in to get some merchandise and Bernise was great and assisting with my needs Thank you
Dan was great
Got the pleasure too encounter an employee named Bernice. She was very friendly, helpful, answered all of my questions and concerns. Moved in straight away!
Angelica made my first storage experience a breeze. Very professional & knowledgeable! Also the location it self is very, very clean! No trash, no carts in the hallway. I am really happy with the service I received today!!!! Thank you Angelica! 😃😃😃😃
I came in to the location to see the storage to make sure that I got the size I needed. Bernice who was so super helpful. I didn’t want to move in prior to my visit but Bernice was so adamant so we finish my paperwork online. I’m so happy that I was able to do so. Thank you Bernice for your great customer service. I will recommend to anyone.
I'm already a current customer. I came in thinking I wouldn't be able to transfer to bigger unit but to my surprise Bernice was more than happy to assist me with that. She even helped me get to my space and gave me short cuts to my new unit. I want to thank Ms Bernice for all that she did.
My experience today was wonderful I get to meet too lovely ladies who help me to pick my storage and get everything started customer service was wonderful. And the funny thing is they was about to leave and they stayed back to help me oh I love them i love them i love them they were great Their name was Bernice and Angelica. I would recommend them to anyone customer care was wonderful😊
I can not add enough stars for this location. Upon entering the property I was greeted by Bernice and Angelica. They were so polite and attentive. Silly me, I lost the keys to my unit. I was in a panic. Right away, both Angelica and Bernice offered to assist me. They went over and beyond assisting me in searching for my keys. Even when I couldn’t find them, they offered more assistance. They assisted me in removing my lock. They even offered me another one! I am so delighted to have experienced so kind and generous service. Great job ladies!!
I came in and saw Angelica and Bernice to look at units. They helped me the whole way through to find the right unit at the right price! And we were smiling and having fun the whole time!
Angelica , was friendly , courteous and informative about the servce and unit. The building was clean and safe with security. I feel comfortable storing my furniture and personal effects there. I will highly recommend that Public Storage.
Bernise was amazing! From the moment i needed help she was there to assist. I had a unit that I reserved online that was smaller than I actually needed in which I was frustrated and didn’t know what to do. Bernise immediately helped me and fixed my situation with no hesitation or problem and gave me exactly what I needed! This had been by far the most great and easy experience when dealing with storage and moving. Highly recommend to everyone seeking any storage units.
I don’t usually like to post but I just had too. I was having issue completing my rental online and Angelica had help me. She guide me step by step how to complete rental. Thank you Angelica for all your patients and great customer service.
Thank you Bernice for your great customer service
Bernice Thank you for your great customer service
Thank you Bernice for your services I appreciate you.
Thank you Bernice for your great customer service.
Thank you Bernise for your great customer service.
Thank you Bernise for your great customer service.
I went to this PS facility on 5/21/2022 after receiving a confirmation call from the Manager Bernise. My day was not going so well and I had been a customer in the past at this same facility and was not looking forward to the visit although necessary. I was so blessed to be taken care of by Bernise that day. Although I Signed up for a unit online it was not a problem for Bernise to patiently show me other units. She was thorough in explaining everything about the facility all the rules in a really human non robotic let me get you out of here way. Not only was I pleasantly surprised by the top notch customer service that I received from Bernise, the facility upgrades are also very nice!!!
Bernice is AMAZING!!!! She was extremely helpful from the moment I called to inquire till I booked a unit. She made me feel comfortable (like family). I can call her and she will accommodate all your needs. Thank you for everything fam!!! Please give this woman all her flowers!!
This is my first time renting a storage space and I'm glad I met Bernise who made the process smooth and interesting. Everything about her was professional. She did everything possible to get me a perfect space in the right spot to favor my situation. Thank you Bernise. You are the best.
Great customer service Bernice
Class customer service,Thank You Bernise and Angelica.
I came in for assistance on my mobile app and Thanks to Bernice who help me with that information
The service that I received from Bernise was excellent if I could give 10 stars I would 💯
Bernise was fantastic, helped solve the problem of transfering my unit to my business name...thank you very much
Public Storage - as usual - exceeds my expectations ! Bernise is very accommodating, helpful, professional, engaging and friendly with a great sense of humor.
Nice customer service specially the Manager Miss. Angelica so kind and responsible for her job.
The contact less rental of a bin is done online and gives you the best price with savings. The first month may be one dollar, but there is an administrative fee that goes with that. The location is clean. Just remember that you must be out by 9:00 pm or you will be locked in until you call there 800 number and speak to a representative. They will require you to take a picture of your license plate and email it to them before they remotely open the gate for you.
Back lot still under construction, there is a massive pothole that is unavoidable on the way out.
Come in to do a rental for storage and the young lady named Bernice was so helpful and the best thing about my visit was the smile on her face. Thank you for your great customer service
Great customer service from Bernice she also helpful thank you
Great customer service Bernice, jylemah you guys rock
Bernice has great customer service.
Became me as a walk in and I was greeted with great customer service thank you so much
Bernise is very patience, took her time to show us around and is very friendly, made me laugh the whole the whole time. Thank you for a great worker .
I came in confused on what I wanted and Thanks to Bernice for her great customer service...
Bernice was awesome great customer service ! Keep up the good work.
Jylemah and Bernise was great . Thank you.
Great experience and very thorough with explaining everything to me especially Bernice
Shadiyah was very helpful in assisting me with auto pay the other day. She's always very nice and informative when I call. BTW The property looks amazing!!!
Jylemah was very helpful and professional, she took care of me so well . Ask for her when you visit . Thank you Jylemah again .
Jylemah was super nice and helpful!
Jylemah was very nice and professional, we looked at a few storage space she had patients, she helped us to set up the app she was just wonderful
Angelica was very helpful when I walked in to make my payment for my home location in Georgia, amazing customer service and overall super helpful!!
Great customer service!! Want to thank Angelica and Jylemah for helping me decide which boxes will work for me. Definitely recommend
Underconstrution
Very expensive , person on phone not so helpful but not disrespectful.
This place is absolutely horrible! They flooded. Ok understandable things happen. But when I went to my unit someone had gone in and "thrown out" some of my things. No one ever reached out or anything to say people would be going into the unit let alone removing anything.
The place flooded out indoors and ruined all my belongings.on top of the prior to the flood they were doing construction work and got some kind of powdery rock substance all over my stuff and I had to come find it like that. Also it seems like I might have a hard time with getting my insurance money but fingers crossed hopefully I don't have an issue with that
Dan was great!
Pleasant staff....they need to speed up the remodeling
Nice place
How much a month?
Do u guys have storage units for a car
Nice and good
It's okay nothing special not too bad.
Very professional and organized 👌🏿👏🏿👍🏿
The employee's were always pleasant and knowledgeable . But the storage units and cleanliness of the place needs attention. The prices fluctuate , I had to move out due to the price increases.
Joe goes above and beyond to help us :)
Joe went above and beyond during my entire move in process!! This facility is clean and well operated. The process was seamless and efficient. I highly recommend this location for securing your belongings in a safe and professional environment.
Great deals, convenient. Cool clean lockers. Very accessible.💯
Angelica was real nice and did her job well 💪🏻love the service
This place us filled with rats, ate up my couch, my storage was broken into,.I wouldn't recommend this place to my enemy, its cheep for a reason.
Angelica was extremely professional during the rental process she made it very easy going. Thank you yo her Sade.
joe help out soo much deeply appericate it
Used the storage unit for 2 hours, was refused any form of a refund for the rest of the month. Highly unprofessional. Would not recommend using public storage at all. ***UPDATE*** I received a personal phone call from the district manager Anthony who was extremely professional. He was able to handle the situation much better. He was extremely personable and great. Thank you Anthony!
Desolate. Which is good. If I were a woman I'd always have company with me.
Shadiyah , Suzy, Tammy
Joe Angelica and Sade were great. Helped me with a payment and were very friendly.
The facility is clean spacious prices are reasonable. They work with you. Joe, Shadiyah and Aaron are an amazing friendly staff. Will recommend to everyone. Will use again if needed.
Joe, Sade, and Angelica were extremely helpful taking me throught the rental process highly recommend .
Angelica Joe was very helpful throughout the whole transaction from welcoming me to showing me the unit and making sure everything was handle the appropriate way. Great experience with Hillside Public Storage. Thank you for everything
Aaaron was awesome! Super helpful!
Matt & Joe is awesome they help me a lot I will always come to see them
Great Staff. Shadiyah personally helped me with my gate code a bunch of times. She's so patient.
Great staff always pleasant. Shadiyah was exceptional and provided great service.
Me and my daughter share a unit at this location and every time we come we make a point to stop and chat with SHADIYAH! She is very friendly and always helps us with the cart issue. She is the absolute best!!!! The place itself is very clean as well.
Joe and angelica make the trip to storage a great experience!!! Thanks Guys!!!
Very neat and clean facility
Over priced
Joe and Angelica were Excellent service!
Tammy and JJ made the process very smooth and were very friendly! Highly recommend this location.
Clean facility you can enter before and after they open
Joe was awesome....... made the moving process such much easier!!!! Thank you, thank you, thank you!
I WALKED INTO PLACE CLUELESS OF WHAT I WAS LOOKING FOR ... ANTHONY WAS SO HELPFUL AND RESPECTFUL ...HE ALSO WENT INTO DETAIL OF EVERYTHING I NEEDED TO KNOW ... THANKS SO MUCH ANTHONY. I DEFINITELY RECOMMEND THIS PLACE.
Que dia es la subasta
Que dia ai subastas
Que dia es la subasta
Joe and Sade were amazing help!! Thank you so much for your quick and helpful service!!
Suzy, Sade & Joe were very helpful with helping me find the perfect storage unit. Very attentive & kind.
Joe and Suzie are amazing! They made the whole process easy, effortless, and painless. Thank you so much for all the help!
Wonderful customer service, convenience and pricing!
Great experience. Professional and Courteous. Will definitely recommend to friends and family. Ask for Suzie and Joe great people
Joe Suzie were great, tremendous customer service.
Suzy was some so amazing today I really appreciate her help and time
Suzy was exceptional! Thanks for all your help!
Great quick experience Suzy awesome! Very nice, calm and sweet!!!
Suzy was exceptional and provided great service. She gave lots of tips to ensure my items were secure and maintained.
Joe and Ed and Shadiyah are very great employees. I enjoy the great customer service... I highly recommend Hillside storage for its clean environment and great staff.
Tammy and Ed provided excellent service and took their time explaining everything to me and showed me the unit and explained to me all the policies! Both were very nice and helpful would recommend this site for friends and family!
Ed and Tammy great job
Shadiyah sade and joe was very helpful and the customer service was awesome. They made my day
My experience with shadiyah and Joe was really good and professional, very helpful
Sade shadiyah and joe were very very helpful.
Fast, speedy and friendly service! Ask for Shadiyah & Joe! 🙌🏾🙌🏾🙌🏾
I had a great experience
Hope was very helpful, pleasant, knowledgeable, willing to explain details. I am happy to have met her and to have my business at Public Storage.
My aunt went to Public Storage today and got greeted by Mr. Joe. He was very polite and assistant her with anything that she needed. Thank you so much.
Regina was great very helpful
Clean. A little expensive. Quick to auction if you miss payments.
Dan and Joe we're very helpful and very professional gave good advice on how to store my furniture etc..
Had put my stuff in storage until I moved
Excellent customer service. Joe was very helpful with my questions and very knowledgeable. Thank you.
Sal was a HUGE help to me sorting out a predicament a couple weeks back. Really appreciate the creativity and desire to help. Sal and the whole staff are customer-focused and friendly.
Vacated today and the person who helped me move in was the same sweet girl that helped me move out. My stay hear was great. I will be back when needed and I’ll be bringing friends Thank you Sade and public storage
Staff was very friendly, Regina was great & was a huge help!
Shadiyah n Dan really helped me with storing my property, they are excellent employees. Best wishes to your future endeavors.
Hi when are you having your storage unit auctions next I am interested thanks Michele
Kristin And Shadiyah were great! They were super friendly, polite and helpful. Amazing and professional work. Thank you!!!!
I was there with my Son
Kristin & Matt very helpful and courteous getting a unit was quick and easy...
Matt helped me find the correct size storage for my property and was very kind and helpful.
Stephanie was awesome, helpful and efficient!! 10stars
People on site (Kristen and Sade) we're great but VERY disappointed to find out a BIG rent increase!!! And they had no say. I've been a customer for years!! Corporate doesn't seem to appreciate!! My rent doubled through the years!! A current unit is less than half of mine for a NEW customer!!
Kristin, Shadiyah, and Matt are great! They got me a great clean space with an awesome promotion. Very professional and patient.
I was excited and fortunate to receive help from this dynamic team Matt Shadiyah Kristin and the District Manager Anthony DelLorenzo I recommend this storage facility to everyone. The professionalism was superb. Thanks you guys
Helpful staff. Clean
The places is clean and staff is friendly however a lot of hidden fees then the online price
Love it there and easy to get to my storage.....
The level of CUSTOMER SERVICE that I received from Matt and Shadiyah was PHENOMENAL. They not only EXCEEDED my expectations, but were also very professional, knowledgeable and patient. "TWO THUMBS-UP TO THEM!!!" Thanks to them, Public Storage can always have my business... 👌
Great service from Kristin; Matt and Dan and courteous
Awesome to Kristin, she is very professional, friendly, and has been my angel in helping me to solve all my issues😘
They where very polite and helpful
Kristin & Regina, We’re prompt, professional and kind. They explained everything to me and showed me my space. I was very satisfied and the office and space were well kept.
Great service from Dan, highly recommend this location.
Service is good. Alot of added fees and some of the storage space are under a big roof but no roof on the individual spaces.
Public storage attempted to SCAM me out of $310. by charging a month for 4 days. I moved out of my storage on the 4th, received a call on the 6th stating I owe for the month. HOW??? I'm no longer in the unit. SCAM!!! Does Public Storage need money that bad??
Dan was the best, very friendly and patient.
Regina and Kareem were exceptional,professional,informative, and kind. They comforted all my doubts about renting a storage space. They answered all my questions effectively and efficiently. Thank-you for your service.
Kristin and Kareem were very helpful and informative.. please get them lunch I love lemonade so I'm pretty sure they'll love lemonade from chick fila after getting food from chipotle.. thank you public storage
Kristina and kareem at Hillside public storage were super helpful. I will definitely contact them again for all my storage needs.
I was given a excellent service at pupubl storage by kristin very good.
Joe and Kristin come in l have boxes and they were good people and I will tomorrow for space thanks
Good s
Kareem kristin shadiyah and the hillside crew took good care of me. Property was very clean and I never had a problem with my unit space. Would highly recommend
The Customer Service was above exceptional. MIss Regina, Kristin and Kareem made my move painless, with their most appreciated help. I am truly grateful for my experience with Public Storage and i will be returning. Customer for Life. R. Galloway
Great service, explained everything well, was in and out in a few minutes.
My experience with Public storage was wonderful. Kristin was very helpful with the information it was pleasure doing buisness with this company.
Very pleasant and nice to work with, Stephanie answered all my questions and got me the right unit at a great price.
I currently have my belongings stored at the hillside location. The young lady Kristin has been working with me and I couldn’t ask for someone more knowledgeable and professional. I’ve had multiple rooms throughout my time at public storage. Today I upgraded to a larger space yet again and had the pleasure to work with Kareem as well as Kristin and they make a dynamite team. Every location should have a Kristin and Kareem.
Kristen was great- definable go here!!
You know Public Storage has been very efficient for me. I've had this storage for 3 years and I've had no problems. They're very clean here and everything is so efficient. I really appreciate the storage and I will recommend this to everyone is storage is very good. Kristin and Kareem the property management is wonderfu!
Kareem was great helped me with all my storage needs and i was able to find a unit that works for all my items.
Absolutely top shelf service! I was in and out within minutes and the reps were beyond courteous, professional and pleasant. I am not a review writing type, but this experience begged to be shared with others who may want to move on a short notice.
Regina was a great help today...she gave attention and precise answer to every question I had and with a smile as well....I was very satisfied with the service I got and I highly recommend this location..Great job.
Omg excellent customer service the girls in there where a real help with everything...explained the whole process to the T I feel very comfortable with my belongings there the girls helped me with my stuff to put in the unit and showed me how to properly lock it I will use them anytime there good.
Great service from Kristin she was very helpful, both times. Last time i was here she was also very helpful and with a big smile. Thanks Kristin!
Matt & Kareem were great! Personable & friendly! Patient & knowledgeable!
Kristin & Regina was the best friendly helpful staff..
Really appreciate the service Kristen and Regina provided. Very professional, patient, and helpful.
Can't Wait To Move Out Of There.....
Matt was great with customer service.
Try a different storage location
I had a great experience with Kristin. She answered all my questions and was very pleasant to deal with. I appreciate the experience here at the hillside location!! Thanks
I needed a space in a short amount Of time. Dan was great and has excellent customer service. He explained everything in a clear and concise manner.
Kristen & Kareem my associate was very helpful. Her customer service was phenomenal and I would recommend this storage facility to friends and family.
Kristin was very friendly and helpful....
Caitlin was extremely professional and very sweet. She informed us of everything we needed to know and offered helpful suggestions . We are thankful that this went smoothly 😊
Kareem christan did provide a great service,they took their time and went over everything for me to fully understand the whole process before signing the lease agreement.I would definitely recommend this location
I moved to the area a few months ago not knowing there was a storage place a street over and my belongings are at a terrible place 10 miles away. When I went to the Public Storage near me not only were the young ladies Janasia and Regina very professional, they were very sweet and knowledgeable. Janasia gave me my options, got me exactly what I needed and made feel comfortable and confident that everything I owned would be safe. Thank you very much, job well done!!!!
Wonderful service. Kristin Smith was awesome, she provided excellent customer sevice, very helpful and accomodating. A Very satisfied customer. Thanks again Kristen
Great service
This Public Storage location has gone above and beyond for customer service from move in to move out. I had a few things left in my unit that I couldn’t move by the end of my lease. Kristen assisted me in finding a comparable solution which didn’t cause me to break the bank. I will definitely be a returning customer for all my storage needs.
They alright
Friendly manager. Place doing renovations
My husband and I felt the service rendered at Public Service was great. Very patient and extremely helpful associates. Caitlin and Kristen were awesome today and managed to secure us the perfect size unit in a prime location. Very pleased with their service.
I had a quick and pleasant experience setting up my storage unit, Caitlin and Kristen were pros and helped me out immensely.
Kristin and Elaine are so helpful. They put a smile on my face after frustration from other storage I have been to before now. I would be here constantly just to see their cheerful face
Found it online, advertised as a special "only $32 to move in" but with fees, etc, it was nearly 100. Moved in on the 7th, second month still due on the 1st, at $53. If I wasn't dealing with a dead parent and had a minute to think I would've found a better deal
Came into buy boxes first thing in the morning... Great customer service and friendly smiling faces from both Elaine and Kareem. I'll be recommending public storage from now on!
I arrived and was treated with the upmost respect by the wonderful Kristin and Shaka. Kristin and Shaka, did everything in there power to help my sister and mother with space. Kristin is super woman when it comes to costumer service and should be placed in the corporate office. Shaka, was so pleasant and well spoken and should also be placed into the corporate office. I was ready to give up on public storage but this tag team of positive energy brought me back to what I love most about the company.
Very pleasant and easy!
Caitlin and Kristin were a really big help can’t believe my processing went so fast and easy space size is perfect. Thanks.
Phenomenal service provided by Kristin. They were closing, but she waited patiently for us to arrive so we could get the storage unit we desperately needed. Come see Kristin if you ever need help with anything storage!!!
Reasonable prices, excellent service, adequate storage units both inside & outside
A little expensive
Have received outstanding service from Kristin.
Joey and Kristin gave me excellent advice and advice which was suitablefor me and I truely appreciated there help
I spoke with Kristin and Kareem in regards to the company's misleading advertisement. Initially I was getting a unit that actually accommodated my budget and belongings. Kristin offered a bigger unit for a 30 day month free. From January 21st to February 21st (which is exactly 30 days) . I was billed approx. 110 on the 19th of February, when I called I spoke to Kristin where she continued to say that being that January has 31 days that's why the 30th day was considered the 19th of February (AS BIZARRE AS IT SOUNDS) I was still willing to just pay it and remove my things completely because I felt bamboozled and out of options. I then tried to explain to them I did not get paid yet so I needed a few days to postpone my payment until then. I received payment on 3/2 when i tried calling I never gotten an answer. I called again 3/3 and they blatantly, nastily told me I had to pay March rent in full although I'm vacaying today (March 3rd). I spoke to three people and not one single person would give me a valid enough reason I was being charged for an entire month. They were so demeaning and rude about the entire conversation, I honestly felt so naive for trusting this company at all. My initial visit they were so sweet and kind obviously just to make the sale. Their was NO resolution to this matter what so ever. This location obviously doesn't appreciate nor value their customers.
Kristin was a great help she took the time to explain everything to us great Job Kristin.
Kareem and Juan were very friendly, thorough and had the best customer service ever! If you need to rent out a space this is the place to rent!
This was a very amazing experience Kristin was very helpful and professional. Definitely for the job done. Thank you all much Kristin and team.
Kristin was great and got me a great price on my unit thank you
Caitlin and Kristen we awesome. They took me thru the process easily and quickly.
Love them
Joe and Kristin were awesome!!!
Kristin Kareem Juan was very awesome and help thanks guy's
Feel my stuff is safe here
Jonasia, Kristin, and JuJuan came through for JamGo CDC Garden Project!!! Storing equipment til spring... can’t wait.
The staff was amazing Kristin made sure I got the storage I needed she went above an beyond Excellent service I would refer family and friends…..
KRISTIN WAS VERY PROFESSIONAL AND GREAT TO WORK WITH!!!
Good business facilloty
Kristen has very helpful and and so was Shaka and Kareem awesome customer service thanks very much
Jonasia and Caitlyn are the nicest people. Give them a raise! They are very very nice people to talk to and they make you comfortable with process!
Poor service
Does monthly rate changes? What if I want to down size?
Kristin is every friendly and helpful I will give her 5⭐️🌟
No it does not
Shaka one of the best salesmen you can meet!!
Shaka was the greatest. Didn't feel pressured.
Caitlin & Kristen was awesome and Kareem was nice also - the 3 of them help me make my storage selection a wonderfully experience!!! Great location
OMG!! This team is absolutely AMAZING!! Please if you are looking for a great storage space come to THIS LOCATION ⬆️ Kristin is my girl Super friendly and patient. Kareem & Caitlin this team is full of superstars! Rock on!!
I needed a storage and Kareem was able to help me. He was very helpful and answered every question that I had. Also caitlin and Kristin was very friendly when I first walked in
Joey was a great help !!!
Some people that work there kinda have an attitude
Kristin was very great on helping me get the tight storage for my stuff im very happy with her service i give her a 10 thanks
My experience with most comfortable she was patient knowledgeable I appreciate the help Kristin
SHAKA & KRISTEN, were very polite and courteous and provided and outstanding customer experience, I will definitely come back in the future and also tell a friend, thanks for the great service.
Kristin and Caitlin we're very professional and helpful. I definitely recommend this store
Located not far from major transportation facilities
Does this facility have climate control ?
Very clean and safe storage
Too much added taxes
Hello I was at this location an they gentleman name Joe was excellent help please I encourage people to ask for him the whole staff is pleasant excellent work
Joe/Jajuan were very helpful and nice..good employees
Dont really know
Very expensive
Fast friendly service, Joe was extremely helpful!
Very nice, very nice
Always friendly, great and speedy service
Every time I visited for the past couple of years. The staff was professional and courteous. On 4/29/17 Staff member Kareem was very knowledgeable about the units and polite and respectful. On the next day 4/30/17 Staff member Joe when above and beyond his job.By helping others as well including me.When my stuff fell over. Joe came over to help and assist me. By picking up what fell over.Also help me with my bag that was left on the step.You guys do a excellent job as a team.I would like to recommend if you are in need of storage space.Visit Hillside, NJ public storage.The units are kept clean and clear....
Poor customer service.
Kareem Hey came in today to rent a unit and have a wonderful time, he made us smile at hard time.Thank You Kareem.
Very friendly staff.
Excellent customer service from Caitlin. Thanks
Caitlin is was great with helping with everything I need to start moving my in. Caitlin gave me great customer service and would love to do more business with her. Thx for everything Caitlin
Jordan helped me out better than I could have imagined.
Jordan did a great job!
The girls Brittany and Brandi were awesome. Helped me and my family pick a space AND save us money on a big stressful move. Highly recommend this location!
Kristin was very friendly and professional. Jordan too. A pleasant experience.
No problems so far...
NEVER AGAIN. Do not use public storage find another company. .....take my word!!
A little expensive but nice sized storage spaces
I had great service today thanks to Juan!!!!!
Very Poor Customer Service too Expensive
Joe and JaJuan were awesome! Friendly, quick, expert level service and great clean location!!
joe was great. He provided me with great customer service and the perfect size unit!
Sean took excellent care of us. Most satisfied!
Brittany, was fantastic and very personable. Her customer service was exceptional! She went above & beyond to get me the best rate and assistance. Everyone was friendly & gave great customer service!
Brittany gave me an amazing customer experience at hillside public storage in nj. She was smiling all the time and walked me through the processes with exceptional experience. Will definitely recommend
I arrived at 5:30pm and was informed that although they closed at 6pm they didn't rent after 5pm. Before I drove from Orange to hillside my husband called and we were NEVER told this. The girl never introduced herself she stayed behind the desk and played in her braids. The next morning (10-7-16) I was greeted by Renea. She informed me that the space I had a reservation for was unavailable because the hasp was broken. I was really upset because no one explained this on the many phone calls they made or the day before when I came to rent. Renea showed me a size up which was not on the dollar promotion but I didn't push the issue. If it was not for Renea I would have given one star. She was patient and tried to make a horrible situation better. This company should try secret shopping to make sure every customer is given great treatment from every employee.
Very smooth move in and move out process.
Thanks to Brittany, Joseph and Brandi for an excellent customer experience. I will highly recommend this location to anyone in need of a storage unit in Hillside, NJ and the surrounding areas.
Cristin gave me a very nice customer service when i came to your office for a storage.i will rate her as 10.All the workers are very very excellent.
Came in to make a payment and as always, Renea has greeted me with a smile. She went over my account thoroughly. When I stated, "I was paying too much" she gave me options to save money. She was truly a great help. Great customer service all around. This is the attitude needed in the business world. Thank you for making my experience a good one.
boxes locks and doors
Brittany, sheohna, and brandy were very friendly and welcoming.. They answered all questions promptly and thoroughly.. I would highly recommend this location..
The service was awesome thanks to Caitlin fast and easy process.... thanks so much
Super nice people especially the lady that assisted me named Brittany. She was extremely helpful and polite . I sincerely recommend this place.
Excellent service. Brittany provided great customer service! Highly recommended!
Brittany and Renee were awesome they helped me with all my storage needs! 5 stars ladies!
Brittany was awesome, showed me around and helped me a lot, going through a tough time but she was patient and nice to me
My experience today with Renea was nothing less the awesome. She was very knowledgeable & nice from the time I came through the door & left. For anyone that's looking to rent I will definitely recommend Hillside property & Renea customer service. Also Fransisco & Adrien was very polite & willing to help. Thank you public storage for everything.
In the end I didn't rent because they don't have climate control but instead they helped me find a more suitable location. A shame because I can see the staff here are really good!
Property manager was nice and I picked my storage. Everything was smooth
My experience was awesome. Brittany M. Was extremely helpful with find me tge ritght storage unit for my things. I was very satisfied.
Gabby is awesome. Great customer service would recommend this place for all your storage needs.
Very friendly and very informative. I got everything that I needed, and I think the price is very fair. They really helped me in a time of need. And Gaby is a cutie ;)
Renea, Kareem and Edwin are doing an awesome job. I think they deserve a raise.
I have a unit here at the property. Very nice staff. Edwin renae and kareem treated me well when i arrived to make the payment. Very great staff
My aunt Nikita moved into the Hillside Public Storage. The staff there made the move very easy for her. The staff I saw was Renea, Edwing, and Kareem. They did their very best to make sure she understand the ins and outs of her unit, contract, etc.. My aunt says that she would recommend this Storage Location to anyone!! Keep up the good work!
Today I came into Public Storage and Sean showed me a couple different units. My wife and I were very impressed with his knowledge of the facility. He was very informative and very polite. Although I didn't rent today in the near future I will be moving in.
Edwin helped me out with my move in. One small problem when i moved in but Edwin took care of everything and helped me out. I own a small buisness and he is the tupe of employee i would have in my store.
The customer service was great. Everyone there was kind, helpful and, professional.
I usually don't write reviews but I had to . The customer service here was impeccable so helpful . Edwin , Yves and Renea were so nice and pleasant . I recommend this location to anyone who wants to rent .
Joe was a great help. He was very professional. Price was reasonable. Storage space is exactly what I needed. Thanx Joe
Gaby and Edwin where spectacular during a very stressful move as nothing was going right after dispute with moving company. Despite me be very angry Gabby and Edwin where very patient listening and understanding my frustration helping relaxing me. Gaby even swapped my trailer out giving me a closer trailer after already completing the first one. Gaby and Edwin are great as they truly went above and beyond. Please thank them for me.
Edwin was a huge help when i needed to get a bigger size unit. Great service from public storage
Edwin was AMAZING and extremely professional!! Everything was easy as pie!
My visit today which was also my first time and the employees were very courteous and professional in helping me with the best storage unit for my needs. It was a pleasure doing business today.
It was a pretty easy process great staff I am very satisfied
Brittany Karina and Marlon were excellent, I had a great experience. 5 stars!
Excellent customer service! By reps: Brittany & Karina. Keep up the good work!!! A++++
I am basing my review on the impeccable customer service I received from Yves. Yves was very helpful, detailing, and very easy to talk to. Its my first time doing business with Public Storage and Yves was able to answer all of my questions with more information than expected. I would highly recommend PS to my friends and family.
My experience at Public storage in Hillside which was my first time and I immediately notice that the workers was very very nice and I'm very hard to please when it come from. Customer service these people are hard workers they smiled when they asked me how can I help with they gave me direct eye contact it was 3 workers wrote down they names on a piece of paper and 1 of the worker she was a little nervous she didn't know what I was doing copying they names down theses are the names Karina , Nordia Marlon and the reason for my visit to get my motorcycle Storage here in hillside NJ they gave me the best prices and I'm really a cheap person and I was expecting to pay more but paying so much less the place is very clean and professional I recommend everyone for there Storage needs
Great customer service and a friendly atmosphere. Nordia always helps me out with account issues. Great to see people like her as you walk thru the door. Gaby and Marlon gets you in and out in notime. An overall Good unit
How was good
They Have great customer service and they were very helpful and Nordia was amazing and she stayed in touch and kept me posted with any units that came available and the best prices..
The customer service at this location is awesome! The facility is kept in great condition and best of all our unit is easily accessible. Would definitely recommend everyone we know to use this service. Nordia and Marlon are turly professional. They offer great advice on the best practices and spaces that can help to fulfill our needs.
Went in today to buy boxes to move. The computers were down, so everything had to be done manually. I must say that three gentlemen there rose to the challenge. They were very helpful and patient. They even helped carry the boxes to my car. Their names were, Adam (DM) Marlon & Spencer. Thank you for your help. Would recommend going there if you need storage.
I came late but when I came the next morning cris helped me and was very helpful. I love how educated he was on everything. I also love how roomy the storage was. This location have a lock and code to enter the secure gate. They also informed me that no one else has a key to my storage so that made me feel great about my items. The insurance plan they have is very inexpensive and budget friendly. I will truly recommend this storage to friends and family.
Marlon was great.. He was clear on all information needed. was very kind and professional.. I will definitely come back
Nordia was a great help her service was very professional and hop everything go well in her servicing public storage.
Excellent service by Marlon :)
Nordia was very knowledgeable and she was great.She answered all my questions and concerns.....
Cris was more than helpful today. He showed me the right size and all the features of the property. A+ service!
Marlon was awesome!!! All the staff is always so helpful... THANX😊
My experience was great, every one was professional, pleasant, cooperative, and efficient. Especially Yves.
This is the most convenient & friendliest storage location. Asia, Nardia & Marlon treat me like family!
Jazmine was so courteous and helpful which made the experience of renting here very comdortable. she was awesome in helping me save on a month's rent. Nordia was also helpful and courteous when I was checking out.
the sales representatives were courteous and very knowledgeable. they recommended the proper storage size and helped with selecting the right moving materials. This is my first storage experience and it was a breeze. Nordia was especially helpful. THANKS Public Storage!
Had an amazing time! Managers Nordia and Asia were great, they kept me laughing the entire time!! They made my rental process super easy, I will definitely recommend.
veryvery good
Jasmine was very very nice and very informative. I appreciate her knowledge of the product and patience with me.
great customer service.
Hillside Team - Tina, Jasmine & Adrian was awesome and very professional ...... made my move in experience very easy
Hat's off to Nordia at Public Storage. I really appreciated her customer service! She was soooooo attentive to my needs and I felt so releived after I left there. Thanks and I will definetely be referring some of my friends there.
ryan m understanding willing to work with you as much as possible
Ryan m he is fast and very customer service based
Ryan M very nice and knows storage very well
Ryan M and Steph and Adrien very fast under pressure clean facility and experts at their jobs
Ryan M great personality and funny
It was great! Chao was fabulous!
Ryan M was outstanding helping us out with our rental
Just closed out contract. No dumpsters, charged me $100 to dispose of stuff damaged by a leak in the unit. Can't really use a high chair covered in mold anymore. Otherwise not a terrible place. Disabled my gate code while inside when I terminated, but that was a minor annoyance. Wouldn't recommend them, but not the worst storage unit I've seen.
Ryan M was great when he helped me with my moving in
Ryan M has a lot of good customer service qualities
Ryan M and Nordia were outstanding customer service
Ryan M and Nardia they were very thoughtful and have a willingness to help customers
My mum went to this location and an employee named Tina treated my mum as though they were long time friends. Mum could not stop talking about how great Tina made her feel in such a trying time.
Excellent service. Very courteous and professional. Tina and Chao were amazing
Very wonderful experience I had with the employees, very helpful.... Thank you Tina
Ryan M he was very polite an respectful an helped me with all my needs very happy with his service
Sly, Stephanie, Esmerida, and Alexandra were very helpful wkth my storage needs. They provided excellent service!!
Ryan m and lex amazing customer service would recommend to anybody
He is good sales man
One of your associates named ms. Stephanie was very helpful and sweet she gave me great advice on my unit she was very pleasant and kind and she also gave me tips and pointers for a career in your company thanks so much and I would recommend Stephanie to anyone that ever would need storage thanks Stephanie ♥♥♥♥♥♡♡♡♡♡
Sly and Stephanie were Courteous and professional. Made the process unseemless. Would recommend to anyone looking for storage space.
Stephanie was very friendly, warm, and accommodating when she was helping me with my storage needs! Great customer service!
Sly and Stephanie were very helpful with my storage needs. They made sure I got the right unit for the right price. Anyone who needs a unit go and see them! Very nice and extremely professional.
Sly, Stephanie, and Jason were very helpful with finding the perfect storage unit for me. Anyone who needs a unit should go see them in Hillside!
Excellent help by Sly and Stephanie
I really like they services very friendly I recommend any to use public storage for their needs
Came in to pay my storage Stephanie greeted me so cheerful and was very efficient. Very good experience, would recommend public storage to anyone.
I recently acquired a larger storage unit at this Hillside location. Although weary about how the weather would affect my unit, I can say I am completely pleased. The units are waterproof in addition to pest controlled. Stephanie, Property manager at this location was extremely patient, knowledgeable and helpful to say the least when I needed this type of customer service the most. I would recommend anyone to make use of this Hillside location, conveniently located right off of the GS Parkway.
Great customer service friendly and courteous facility clean and neat and organized! Nicole at the front desk excellent lady knowledgeable informative and helpful!
Ryan M cool guy told us everything we needed to know and showed us how we can save on our unit
Great service with excellent information
SLY has helped not only me but my family as well sly and his crew members have been fantastic to us at public storage will recommend to anyone
Ryan M ryan was extremely helpful and verry responsive .
Excellent service by ryan m :) very cool
great service Nicole!!! thank you and he will take my last name when we get marry !
I came to Public Storage in Hillside today with concerns about my things to put in storage but once I came and spoke with Stephanie at tre front desk and she showed me the premises and made feel comfortable with everything. Stephanie even gave me the option to see if I would be comfortable anywhere else . What she didn't know was I've been looking but once she gave the option to look else where I was already all in. Then she top my day off with the monthly price and told me I would receive the Dollar special. Thanks Public Storage for having ppl like Stephanie on your team.
Tina is the best. Very friendly n outstanding customer service... Definitely recommend my friends
Tina was very helpful she rocks ....she has so much patience
My husband and I really enjoyed our time....Tina is awesome very helpful
Sly and Seynabou were super friendly and helpful! Reserved and moved in same day!
Very friendly and knowledgeable highly recommended
My wife and I were very happy with the service that Ruth Perez gave us at the Hillside location. Ruth went that extra mile to accommodate our needs. Thanks again Ruth Keep up the Great work!
Slyvester gave me an amazing service. ...5 star.... This is my 1st time using public storage and I appreciate how I was treated.
Great customer service, Ryan M did a great job in giving me a tour of the facility, pricing and the size unit that I may need . Being in business myself I look highly on how a company present itself through there employees and the reverse also. I would recommend this location to someone looking for a storage facility Jonny J Jonny J Photo Studio
Ryan M and Nicole and Sly great customer service even thier DM Travis is a great person too when ive had a problem keep up the great work guys
Ryan M Nicole and sly great people too have working thier
Ryan M and Nicole and Sly were a great help I love going there too see them
Ryan M and Nicole and sly associates were very helpful, greeted me with lots energy and smiles, they left me in great spirits
Ryan M Nicole and sly these guys was very polite and helpful I want to wish them a happy new year.
Ryan M and Sly great people to help you out with your storage it's hard to find people like them go to Public storage Hillside ask for them
Ryan M and Sly are outstanding gentelman your managers should be proud too have you guys working for public storage 5stars all around
Ryan M and Sly were a great help with all of my storage needs. Ive used Public Storage in the past, however this experience was the best!
It was a great decision to choose Public Storage. The staff, Ryan M., is very knowledgeable and hospitable and I feel like my belongings will be secure here.
Ryan M and Sly excellent service and customer satisfaction
Ryan M excellent love public storage
Ryan M has great customer service skills, he should b promoted immediately to a new a position or to a managerial position. I felt not like customer when I walked in but a human being & that means alot I too work with the public so I know the drill.
Ryan M. Very good customer service and friendly people... would definitely recommend
I never knew I could goto any location too make a payment but I spoke too Ryan M and he explanied in detail I can goto any public storage to make a payment ask for Ryan when you have any questions
I've had Public Storage units all across the US as I have moved around and, or course, I was glad to find this location in Hillside, NJ. The whole team here has been fantastic to work with and they are very accommodating. Always happy to answer a question...and always with a smile. I've had the most experience in the office with Stephanie and Ryan M. and they really have helped make my time with Public Storage a great experience. The property is clean and well lit. I have a unit that is indoors, and I appreciate that the area is easily accessible.
Ryan M outstanding customer service would recommend to go there and see him
Ryan m syed and Stephanie we're outstanding in customer service and helping me with my storage thankyou very much
Ryan M, Syed, Stephanie public storage workers are such a good fit for hillside know how to respectable to their customers
Ryan m and Stephanie this public storage customer service is through the roof anybody who needs storage its close to the parkway and route 22 easy to get too im going too recommend to anyone who is in need!
Ryan, thanks so much for all your help. Great customer service. Highly recommend this place.
Ryan M, Syed z, Stephanie we're outstanding customer service will recommend too anyone who is in need of storage go there and ask for them!! :-)
Ryan M and Stephanie and sly Great customer service, secure facility. Didn't expect to pay ins but I guess it's worth it. Also you have to but a lock for the 5*5.
Ryan M and Stephanie were outstanding I will always keep coming back too the public storage in Hillside Nj if those two are there. They know how to treat a customer your manager Ryan could sell a Honda at a BMW dealership no problem. Stephanie went into detail about everything fully insured me of all my questions!!!!!! Just wow really all I can say
It's hard to find a business where the staff treats you with respect and at the same time help you accomplish what you came to do as soon as possible its hard to find both nowadays.. well look no further.. feels like your dealing with family.. only more professional.Lol
Had a great experience at Public Storage in Hillside. Stephanie the Property Manager did a great job getting me all set up. Happy customer!
Ryan M showed me around and the whole staff was very nice.. unite were very clean
I was in this Public Storage Property earlier this week. I was very impressed with the property and the customer service I received during my time spent there. I have no complaints. Keep up the great work Public Storage!!