Public Storage Self-Storage Units at 625 Glenwood Ave, Hillside, NJ

Today I had the pleasure working with the manager Bernice and Ashley they were extremely helpful! I Highly recommend this location for all your storage and packing needs.

Bernise was very helpful cold not do without her

Thank you Bernise for your great customer service

Great place

The short version? Don't use this place. Quite possibly the bottom of the storage barrel. Rats? Oh yeah! Feces covering one of the two units I've rented. Mold and water damage? You got that right! Any box that was on the right side of my outdoor unit is DESTROYED, including anything not made of Adumantium inside. "Just file a claim." Rate increase? "because it's month to month we can do whatever we want! ." Not sure how this nightmare has 4.7 stars. Don't use this place? Don't use this place! The bathroom is occasionally acceptable. Rating 0.2/10

As odd as this may sound, I enjoy my visits to the storage unit! The first and only person I’m always greeted by is Bernice. Bernice is always personable, pleasant, diligent, helpful, and efficient. Bernice is constantly keeping outside the units clean and is willing to answer any and all questions I have in regards to the facility.

Thank you Bernise for your great customer service

Bernice was amazing and super helpful! I had a long drive from Florida all the way up to jersey and Bernice made my voice super easy and efficient.

Thank you Bernise for your great customer service

Ms Bernise helped me a lot she had great customer service I got exactly what I wanted

Thank you Bernise for your great customer service

Fué una excelene persona , la señorita Angélica es muy profesional en su trabajo, y del una al diez, yo les doy un 10

Great customer service Bernise

Outstanding Performance and customer service by Bernice She deserves a raise.

Thank you Bernise for your great customer service.

The most professional service ever. Bernise and Angelica Thank you very very much.

They double your rent twice in the first 3 months. Their customer service is abysmal. Their staff has zero social skills, they get argumentative and combative when asked simple questions. They treat you like garbage. I recommend steering far from this place. There is constant construction that prevents you from accessing your unit. They lie to your face about everything so much so that I believe they train the staff to act in this disgusting manner.

Thank you Bernise for your great customer service

Terrible place. Its all good upfront but terrible place. So many police report's been made in that place.

I only came for a location visit I really wasn't going to store. But Ms Bernice was so adamant and very informative about the rental and how the rental agreement went walked me thru the whole building even show me which way would be the easier to come in. Ms. Bernice went over and beyond and what I loved about her is that she greeted all her guest while we was touring how awesome felt a little homie . Location was very clean thank you Bernice for your great customer service.

First time there I met Gloria and she was so helpful showed me where the unit was at and answered all my questions she has such a positive attitude. 2nd time there Gloria and janay was at the desk they both help me upgrade to a bigger unit both stayed after closing hours to get this done ( I got the times mixed up ). Both showed professionalism and kindness because I was stressing.

Ja'nae I am a customer I just came here to put my things in storage with Ja'nae she's amazing she's one of the best employee you can have I really love a service you know if she deserve a raise because she's so good I'm telling you right now, no lie I'm telling you she's very very helpful. I think she's an angel you guys need to take care of Miss Ja'nae because it's very very good with your customers.

Ja’nae was very kind and professional young lady. Greatly appreciate doing business!

kevy was a great help. Helped me saved tons of money in my move in

Thank you so much for your help I appreciate you.

First, it’s the thrill of opening the gates with my App. And then there’s Ms Bernise along with her colleague who habitually go above and beyond to find the best storage space for you. It’s a world class storage that my wife and I highly recommend to everyone!🙏🏽👊🏽

Thank you for your great service Bernise

Worst customer service no one ever answers the phone. Moved in on the 3rd moved out on first and still charged me for the following month. Waited over 2 hours on phone to reach customer service and refused to give me a supervisor. Mouse droppings on floor roach's broken elevator. Said it was a drive up unit and when I arrived with everything was inside and up a elevator that only works half the time. Not enough carts customers fighting over carts to use. Narrow hallways terrible storage facility and awful customer service. Do not go here. Called 15 times left messages with no reply. In 5 months unit prices went from under 300 to over 400. Worst worst worst maybe after this I will actually get a reply. Had to call the reservation number to reach someone. They take your money and then won't help in anyway after that.

Thank you Bernie’s for helping me out with a payment I was having issues with. Again thank you so much.

Thank you Bernise for your help I appreciate you for your great service

Ja’nae was a great help. Thanks a bunch

Thank you Bernise for your excellent customer service.

Thank you Bernise and Kevy for your great customer service...

Thank you for your great customer service Bernise

Thanks Angelica for taking your time showing me the space, great customer service.

Ms. Bernice’s customer service is extraordinary. She went above and beyond, definitely have a loyal customer.

Angelica, & Marlena were very helpful. Seems like the entire team has a genuine interest in helping their customers.

Ja’nae wonderful assistant and very patient 😁

Thank you for helping me with my rental today Bernice You are an excellent staff

Bernise you been a great help thanks for your great customer service

Thank you Bernise for your great customer service

May 2023-storage pymt was ca$h-paid at Public Storage facility in Hillside, NJ office to Storage-Asst-Mgr/Bernise, she and Storage-Mgr/Angie are pleasantly-nice😀!

Thank you Bernise for your outstanding customer service.

My mom has a hearing impairment and Kevy was very patient with her

Thank you for assisting me in my rental. I appreciate you for kind service

Reasonable and Updated Facility

Ja’nae was a great help. She went out of her way to make sure my experience was the best it could be. This is what I call Great Customer Service!!

Thank you Bernise for your great customer I appreciate your service you are excellent in your job

Ja'nae help alot

Angelica was extremely kind. Went out of her way to be helpful. Made my day!!

Angelica and Kevy were amazing and very helpful. I felt good leaving all my old video games n stuff there

Awesome customer service support thanks to Janae for helping me.

Ja’nae was a-lot of help. Thank youu

Fast and did and great job

Thank you Bernise for your outstanding customer service.

Este día nos atendió nuevamente Bernise y fue como siempre una excelente atención.

Thank you Bernise for your great customer service skills. I would recommend this location to all my family and friends

I wasn’t sure in how to store my things but Bernise was indeed a great help. She was kind and very knowledgeable. All the question I asked was answered with a smile. I will recommend this location to anyone that ask if I know how a place. Great great customer service

Great Service And Great Employees

Thank you Bernise for your great customer service

Thank you Bernise if I was able to give you 10 stars I would. You are very professional and your location is nice and clean. Thank you for your outpouring customer service.

Bernice is amazing 👏 couldn't asked for a better place to put my stuff. Very knowledgeable of the facility.

Ja'nae helped me a lot today. Just want to say she did a great job.

Ja'nae my experience was wonderful. You are very patient ,polite and courteous. Thank you.

Ja’nae definitely is an excellent worker she covered every point of what needed to be done

Ja’nae Helped me so much throughout my whole rental experience. She was very kind and professional and very patient. She made me feel very welcomed. She went above and beyond with her customer service. She’s definitely a keeper.

Ja'nae Albright was soooooo outstanding helping me.. She was great!!!!!

All I can say is Bernise is amazing. She helped me navigate through the Public Storage system so that I received the best possible discount with the best possible unit for my purposes. Thank you again for all of your help!

Thank you for your great customer service Bernise

I had the pleasure of working with Bernice (Hillside, NJ) in choosing my storage unit. Bernice was kind, patient, compassionate, and patient with me when choosing my storage space size. She took the time to ask questions to help determine which size would better satisfy my needs. She assisted with downloading the app, setting up automatic payment, and took time to show me how to access the gates through mobile access and through key pad entry. She exemplified outstanding customer service. I would definitely recommend the Hillside location to all og my family and friends. Thanks Bernice for providing outstanding customer service……. ShauntaeJ

Haven't move in yet,got the unit late .The manerger was very courteous and helpful

Bernise was very helpful in showing the storage space. She helped me with a e rental.

Thank you to Bernice and Angelica for helping making my move in smooth and easy. The building was clean and safe and grounds well maintained. 5 stars!!!!!

First time at any storage company and by far I had the best experience. I meet Bernise and Angelica who both was so kind, Bernise showed me around help me get the unit I needed for the pricing I was looking for plus she told me how to pack my things up and how it's important . I would recommend this location to my family and friends. Best wishes to both of them .

I had a very pleasant experience with Bernise. She was very informative with all information that was needed for my visit to be a successful one. 😀!

First time storing and I had the best experience thank you Bernise. I will recommend this place

So far have had a good experience with this location nothing negative just yet so I would definitely recommend this location

Just became a customer @ public storage. Was assisted by Kimberly and Bernice who was great, knowledgeable and had great personalities and humor. Prices are good and they made me feel comfortable with there service. Thanks

Ms. Kimberly was amazing. She was very helpful. Ms. Kimberly resolved my issue with no problem. Just a wonderful person. Excellent customer service all the way around the board.

Thank you for your great customer service Bernise.

Thank you Bernise you was great

Bernise thank you for your assistance

Thank you Bernise for your help

This was my first time purchasing a storage unit , everything was nice and clean. Kimberly was amazing.Very nice and helpful. She has a great welcoming personality. I highly recommend this place

Kimberly was excellent and helped me quickly today.

I will like to thank Ms Bernice for her kindness and professionalism. I really appreciate for your patience. I wish every where had someone with your attitude, you make people feel welcome. So thank you have a bless one. Hope to see you again

Kimberly is the best... I have been calling for over a month for someone to contact me back on a matter even spoke to a manager but nothing was done...I spoke to Kimberly she told me everything I needed to know even a follow up phone call....THANKS KIMBERLY!!!

Thank you Bernise for your help I apperciate it

My experience with Bernice and Kimberly at this location was beyond great! I appreciate their help and service thank you!

Thank you Bernise for your great customer service

Thank you Bernise for your Excellent customer service

Thank you Bernise for your great customer service

Thank you to Bernise and Marlena for helping with my cousin’s move in. Both of you were extremely kind, knowledgeable, and went above and beyond.

Ms Bernie is extremely knowledgeable and very pleasant . Rest rooms are kept immaculate very happy with this location.

Thank Bernise for your great customer service skills and your king heart.

Thank you Bernise for your great customer service

Bernice was extremely helpful to me in making a final decision on getting a storage unit at your facility. As a result of the experience, I would highly recommend your storage company to others I know.

bernise is so nice! Give me a tour and Help me everything I need!!!

Bernise was extremely helpful reached out to me, from the reservation and walked me through the whole process from start to finish great customer extremely friendly.

Marlena was great thank you for your time and effort. From the patience to her kindness. Thank you

Thank you for your great customer service Bernise

I want to recognize the outstanding customer service provided by Bernise today. She was welcoming and pleasing to all my needs and services today. She went beyond her duties to make sure my service was satisfied. Very polite and professional.

For my first time ever using a storage facility. Bernice help me with everything, she answered all my questions fully and with examples. Bernice has a very professional manner, and very respectful. I thank her for everything she help me with today and I am very relaxed that my belongings are in her trust and care. Thank you again Bernice

Angelica and Bernice was very friendly and helpful and and patient as well as kind to me and other customers i would recommend all my family and friends to come and use public storagefor their needs i really liked the customer service .

Great customer services amazing personalities

The best possible experience Ms. Bernise was beyond professional, knowledgeable and extremely pleasant to work with She explained every part of the rental process. Very pleased customer !

Thank you Bernise for your great customer service

I had one of my best storage rental experiences here in Hillside with staff member Bernice Lopez. Wow!

Thank you Bernise for your great customer service.

Thank you Bernise for your great customer service

Angelica was extremely helpful and answered all of the questions that we had with great detail. The process of getting a unit was quick and easy. Great prices too!

Thank you Bernise for your great customer service

Thank you for your great customer service Bernise. I appreciate you for your time

Thank you for your great customer service Bernise

Thank you Bernise for your great customer service. Highly recommended

Thank you Bernise for your great customer service.

Thank you Bernie’s for your great customer service skills. I appreciate you so much

Bernice was amazing. She showed me around the facility, and gave me advice on how to choose what was best for me. The staff here are so kind. The storage unit was easy to move in to, and everything was very clean. I would recommend this spot.

Bernice was AMAZING! This was my first time using a storage locker so I was very unfamiliar with the process. She made sure she explained in detail so that I was fully prepared. 5 stars for YOU Bernice! Thank you

Thank you Bernise for your great service

First time using public storage, I had my things here about 3 months. The customer service and professionalism from the staff here in particular 'Bernise' was outstanding! Bernise is the definition of a professional and great customer service rep; Not only just a professional but her character is exactly what we need for society today. I won't mention my name because this is my company's account but thank you again Bernise for accommodating me today and words can't express how grateful We are for your services!

I like the location, not too much traffic in the area. Bernice was helpful and accomodating. Thanks.

Bernise did amazing! Great help, her customer service was phenomenal. She was very clear and helpful. I recommend this place

Bernier has Great costumer service. I appreciate her so much..

Bernier was helpful and has great customer service

Thank you lovely for helping me with my storage the best

Bernice helped me efficiently and was very professional.

My mother and I went to get a new storage unit, and Denise was so great to us. She will take care of you and tell you what you need to know. Literally, she walked us down in to many storage units to help us find a perfect space. She was patient too. I appreciate people who are warm and who talk to others like close friends, and that was Denise with us today. Hope to see her soon! She will definitely take care of you because she did that with us. :) Thank you again Denise!

Thank you Bernise for your great customer service.

Hi I hate to do this my first bad review ever. This place has been very unfair. Been with them for almost 3 years or more. ( I will edit this if needs be) At first they were very nice to me. The lady who helped get my unit went above and beyond. Everything went downhill during their construction when they went in my unit without my permission and removed my things and how they put them back was disgusting. On top of that there were so many constructions debris paint on my cousin's ( who was hospitalized with a stroke and many complications) all his brand new expensive coats he got for Christmas and his suits shoes got ruined when I reached out to management they about how they put my stuff the response I got was i didn't put insurance and a couple days later the stuff went missing. So now my cousin is not only dealing with what he lost from his amputated foot but now his clothes and it bothers and stressed him out. They want to offer him some changes i mentioned it to him once and he was passed don't want to upset him further since he's still very sick, but I really hope Mr. Pierson or someone resolve this issue appropriately because that is no fair and just when I thought they had camera so they could track anything they told the police the camera was not working and after I lost almost everything in there they upgraded the place with camera and more security. I will come back to let you know how this is resolve.

Bernice nos brindo un excelente servicio, muy amable y una persona super agradable, la recomiendo al %100 , el mejor servivio al cliente.

I walked in and this Beautiful name Bernise help Me alot. Great customer service

Bernise was awesome super friendly & attentive. The location was cleaner than most locations I visited to inquire on a unit. She also showed me the shortcuts around the facility to cut my trips time in half they are undoing an expansion but she assured me that it wouldnt affect anyone moving in because they have alot of loading zones.

I called the facility inquiring about a unit, they informed me that I could come in to view the different types of units myself. Upon arriving to the facility it was the cleanliness of the outside that caught my attention & once I got a tour of the facility I was intrigued to see how the property was well kept together. Bernise was very energetic in showing me around & answering all the questions I had, she definitely made my experience here very easygoing

Bernise was patient with explaining the different types of units that was available. she showed me the unit sizes so I was aware of what i was looking for. Would recommend anybody to work with her.

Bernice was amazing!!!! She was extremely professional, knew everything that I needed and made sure I had a great experience and all of the information that I needed. I will be returning!!!

Great customer Bernise love it here

First time here and I love the ladies Bernise was a great help thank you

Great customer service Bernise

Bernice was very patient, informative and knowledgeable about all aspects of the visit.

They removed the loading deck. The reduced access hours for months. Sometimes they do not clean snow for days which, in turn, makes units un-accessible (They made up to me for this). Now they are making all units completely un-accessible for weeks. (2 weeks for my part of the facility). Like a few other people there, I have a business to run! I cannot lose access even for 1 day. 1 day of no access translates to tons of lost revenue and, possibly, customers. Plus I have a container coming from overseas. What am I going to do when the shipment gets here? They have no regards for paying tenants. I know they can always find the next tenants. So, let them do that. I ended my tenancy with them right after the "no access" announcement. I cannot have a business partner so unreliable.

The ladies over at this location are lovely. Yeah I'm a simp for gorgeous women who are that way externally and internally. Bernice helped me at a time when I thought I would not be able to pay what was owed before my items got auctioned off. Marlena who did the follow up and finalized my transfer was courteous and eager to make sure things were done right. I really appreciate them both. Hope they receive the same kind of experiences in spades wherever they go.

Thank you Bernice for your great customer service. She is awesome

It was a pleasure and satisfying to have had Bernice Lopez go beyond to provide me a storage unit. She stayed over her clock out time to provide a unit that was at my satisfactory. Thank you Bernice for your help. EXCELLENT

I previously rented from Public Storage in 2002. But the customer service is so much better than years ago. Ms. Denise and I know I maybe spelling her name incorrectly but it does not take anything away from my experience with her. She is the best. She knows her job and is very efficient, and she goes, above and beyond for her customers. My hopes is that this company treats her well monetarily because she certainly represents this company well.

Love it here! I was lost trying to find my unit but Bernice was so helpful!

Angelic was a big help thank for hire good person

Bernice is wonderful. I love my unit and its safe and secure.

I came in to look at the location and to my surprise this building is upgraded and clean with the most beautiful customer service I ever experienced Bernise was a great help showed me a couple of unit until I was pleased with the one I needed. I recommend this location to everyone and Please come see Bernise she's awesome

Very clean & updated storage facility. Angelica is so great and extremely helpful. She’s helped me with renting out multiple units at this location and always been extremely friendly and full of information. I really appreciate her level of customer service.

Came in to get some merchandise and Bernise was great and assisting with my needs Thank you

Dan was great

Got the pleasure too encounter an employee named Bernice. She was very friendly, helpful, answered all of my questions and concerns. Moved in straight away!

Angelica made my first storage experience a breeze. Very professional & knowledgeable! Also the location it self is very, very clean! No trash, no carts in the hallway. I am really happy with the service I received today!!!! Thank you Angelica! 😃😃😃😃

I came in to the location to see the storage to make sure that I got the size I needed. Bernice who was so super helpful. I didn’t want to move in prior to my visit but Bernice was so adamant so we finish my paperwork online. I’m so happy that I was able to do so. Thank you Bernice for your great customer service. I will recommend to anyone.

I'm already a current customer. I came in thinking I wouldn't be able to transfer to bigger unit but to my surprise Bernice was more than happy to assist me with that. She even helped me get to my space and gave me short cuts to my new unit. I want to thank Ms Bernice for all that she did.

My experience today was wonderful I get to meet too lovely ladies who help me to pick my storage and get everything started customer service was wonderful. And the funny thing is they was about to leave and they stayed back to help me oh I love them i love them i love them they were great Their name was Bernice and Angelica. I would recommend them to anyone customer care was wonderful😊

I can not add enough stars for this location. Upon entering the property I was greeted by Bernice and Angelica. They were so polite and attentive. Silly me, I lost the keys to my unit. I was in a panic. Right away, both Angelica and Bernice offered to assist me. They went over and beyond assisting me in searching for my keys. Even when I couldn’t find them, they offered more assistance. They assisted me in removing my lock. They even offered me another one! I am so delighted to have experienced so kind and generous service. Great job ladies!!

I came in and saw Angelica and Bernice to look at units. They helped me the whole way through to find the right unit at the right price! And we were smiling and having fun the whole time!

Angelica , was friendly , courteous and informative about the servce and unit. The building was clean and safe with security. I feel comfortable storing my furniture and personal effects there. I will highly recommend that Public Storage.

Bernise was amazing! From the moment i needed help she was there to assist. I had a unit that I reserved online that was smaller than I actually needed in which I was frustrated and didn’t know what to do. Bernise immediately helped me and fixed my situation with no hesitation or problem and gave me exactly what I needed! This had been by far the most great and easy experience when dealing with storage and moving. Highly recommend to everyone seeking any storage units.

I don’t usually like to post but I just had too. I was having issue completing my rental online and Angelica had help me. She guide me step by step how to complete rental. Thank you Angelica for all your patients and great customer service.

Thank you Bernice for your great customer service

Bernice Thank you for your great customer service

Thank you Bernice for your services I appreciate you.

Thank you Bernice for your great customer service.

Thank you Bernise for your great customer service.

Thank you Bernise for your great customer service.

I went to this PS facility on 5/21/2022 after receiving a confirmation call from the Manager Bernise. My day was not going so well and I had been a customer in the past at this same facility and was not looking forward to the visit although necessary. I was so blessed to be taken care of by Bernise that day. Although I Signed up for a unit online it was not a problem for Bernise to patiently show me other units. She was thorough in explaining everything about the facility all the rules in a really human non robotic let me get you out of here way. Not only was I pleasantly surprised by the top notch customer service that I received from Bernise, the facility upgrades are also very nice!!!

Bernice is AMAZING!!!! She was extremely helpful from the moment I called to inquire till I booked a unit. She made me feel comfortable (like family). I can call her and she will accommodate all your needs. Thank you for everything fam!!! Please give this woman all her flowers!!

This is my first time renting a storage space and I'm glad I met Bernise who made the process smooth and interesting. Everything about her was professional. She did everything possible to get me a perfect space in the right spot to favor my situation. Thank you Bernise. You are the best.

Great customer service Bernice

Class customer service,Thank You Bernise and Angelica.

I came in for assistance on my mobile app and Thanks to Bernice who help me with that information

The service that I received from Bernise was excellent if I could give 10 stars I would 💯

Bernise was fantastic, helped solve the problem of transfering my unit to my business name...thank you very much

Public Storage - as usual - exceeds my expectations ! Bernise is very accommodating, helpful, professional, engaging and friendly with a great sense of humor.

Nice customer service specially the Manager Miss. Angelica so kind and responsible for her job.

The contact less rental of a bin is done online and gives you the best price with savings. The first month may be one dollar, but there is an administrative fee that goes with that. The location is clean. Just remember that you must be out by 9:00 pm or you will be locked in until you call there 800 number and speak to a representative. They will require you to take a picture of your license plate and email it to them before they remotely open the gate for you.

Back lot still under construction, there is a massive pothole that is unavoidable on the way out.

Come in to do a rental for storage and the young lady named Bernice was so helpful and the best thing about my visit was the smile on her face. Thank you for your great customer service

Great customer service from Bernice she also helpful thank you

Great customer service Bernice, jylemah you guys rock

Bernice has great customer service.

Became me as a walk in and I was greeted with great customer service thank you so much

Bernise is very patience, took her time to show us around and is very friendly, made me laugh the whole the whole time. Thank you for a great worker .

I came in confused on what I wanted and Thanks to Bernice for her great customer service...

Bernice was awesome great customer service ! Keep up the good work.

Jylemah and Bernise was great . Thank you.

Great experience and very thorough with explaining everything to me especially Bernice

Shadiyah was very helpful in assisting me with auto pay the other day. She's always very nice and informative when I call. BTW The property looks amazing!!!

Jylemah was very helpful and professional, she took care of me so well . Ask for her when you visit . Thank you Jylemah again .

Jylemah was super nice and helpful!

Jylemah was very nice and professional, we looked at a few storage space she had patients, she helped us to set up the app she was just wonderful

Angelica was very helpful when I walked in to make my payment for my home location in Georgia, amazing customer service and overall super helpful!!

Great customer service!! Want to thank Angelica and Jylemah for helping me decide which boxes will work for me. Definitely recommend

Underconstrution

Very expensive , person on phone not so helpful but not disrespectful.

This place is absolutely horrible! They flooded. Ok understandable things happen. But when I went to my unit someone had gone in and "thrown out" some of my things. No one ever reached out or anything to say people would be going into the unit let alone removing anything.

The place flooded out indoors and ruined all my belongings.on top of the prior to the flood they were doing construction work and got some kind of powdery rock substance all over my stuff and I had to come find it like that. Also it seems like I might have a hard time with getting my insurance money but fingers crossed hopefully I don't have an issue with that

Dan was great!

Pleasant staff....they need to speed up the remodeling

Nice place

How much a month?

Do u guys have storage units for a car

Nice and good

It's okay nothing special not too bad.

Very professional and organized 👌🏿👏🏿👍🏿

The employee's were always pleasant and knowledgeable . But the storage units and cleanliness of the place needs attention. The prices fluctuate , I had to move out due to the price increases.

Joe goes above and beyond to help us :)

Joe went above and beyond during my entire move in process!! This facility is clean and well operated. The process was seamless and efficient. I highly recommend this location for securing your belongings in a safe and professional environment.

Great deals, convenient. Cool clean lockers. Very accessible.💯

Angelica was real nice and did her job well 💪🏻love the service

This place us filled with rats, ate up my couch, my storage was broken into,.I wouldn't recommend this place to my enemy, its cheep for a reason.

Angelica was extremely professional during the rental process she made it very easy going. Thank you yo her Sade.

joe help out soo much deeply appericate it

Used the storage unit for 2 hours, was refused any form of a refund for the rest of the month. Highly unprofessional. Would not recommend using public storage at all. ***UPDATE*** I received a personal phone call from the district manager Anthony who was extremely professional. He was able to handle the situation much better. He was extremely personable and great. Thank you Anthony!

Desolate. Which is good. If I were a woman I'd always have company with me.

Shadiyah , Suzy, Tammy

Joe Angelica and Sade were great. Helped me with a payment and were very friendly.

The facility is clean spacious prices are reasonable. They work with you. Joe, Shadiyah and Aaron are an amazing friendly staff. Will recommend to everyone. Will use again if needed.

Joe, Sade, and Angelica were extremely helpful taking me throught the rental process highly recommend .

Angelica Joe was very helpful throughout the whole transaction from welcoming me to showing me the unit and making sure everything was handle the appropriate way. Great experience with Hillside Public Storage. Thank you for everything

Aaaron was awesome! Super helpful!

Matt & Joe is awesome they help me a lot I will always come to see them

Great Staff. Shadiyah personally helped me with my gate code a bunch of times. She's so patient.

Great staff always pleasant. Shadiyah was exceptional and provided great service.

Me and my daughter share a unit at this location and every time we come we make a point to stop and chat with SHADIYAH! She is very friendly and always helps us with the cart issue. She is the absolute best!!!! The place itself is very clean as well.

Joe and angelica make the trip to storage a great experience!!! Thanks Guys!!!

Very neat and clean facility

Over priced

Joe and Angelica were Excellent service!

Tammy and JJ made the process very smooth and were very friendly! Highly recommend this location.

Clean facility you can enter before and after they open

Joe was awesome....... made the moving process such much easier!!!! Thank you, thank you, thank you!

I WALKED INTO PLACE CLUELESS OF WHAT I WAS LOOKING FOR ... ANTHONY WAS SO HELPFUL AND RESPECTFUL ...HE ALSO WENT INTO DETAIL OF EVERYTHING I NEEDED TO KNOW ... THANKS SO MUCH ANTHONY. I DEFINITELY RECOMMEND THIS PLACE.

Que dia es la subasta

Que dia ai subastas

Que dia es la subasta

Joe and Sade were amazing help!! Thank you so much for your quick and helpful service!!

Suzy, Sade & Joe were very helpful with helping me find the perfect storage unit. Very attentive & kind.

Joe and Suzie are amazing! They made the whole process easy, effortless, and painless. Thank you so much for all the help!

Wonderful customer service, convenience and pricing!

Great experience. Professional and Courteous. Will definitely recommend to friends and family. Ask for Suzie and Joe great people

Joe Suzie were great, tremendous customer service.

Suzy was some so amazing today I really appreciate her help and time

Suzy was exceptional! Thanks for all your help!

Great quick experience Suzy awesome! Very nice, calm and sweet!!!

Suzy was exceptional and provided great service. She gave lots of tips to ensure my items were secure and maintained.

Joe and Ed and Shadiyah are very great employees. I enjoy the great customer service... I highly recommend Hillside storage for its clean environment and great staff.

Tammy and Ed provided excellent service and took their time explaining everything to me and showed me the unit and explained to me all the policies! Both were very nice and helpful would recommend this site for friends and family!

Ed and Tammy great job

Shadiyah sade and joe was very helpful and the customer service was awesome. They made my day

My experience with shadiyah and Joe was really good and professional, very helpful

Sade shadiyah and joe were very very helpful.

Fast, speedy and friendly service! Ask for Shadiyah & Joe! 🙌🏾🙌🏾🙌🏾

I had a great experience

Hope was very helpful, pleasant, knowledgeable, willing to explain details. I am happy to have met her and to have my business at Public Storage.

My aunt went to Public Storage today and got greeted by Mr. Joe. He was very polite and assistant her with anything that she needed. Thank you so much.

Regina was great very helpful

Clean. A little expensive. Quick to auction if you miss payments.

Dan and Joe we're very helpful and very professional gave good advice on how to store my furniture etc..

Had put my stuff in storage until I moved

Excellent customer service. Joe was very helpful with my questions and very knowledgeable. Thank you.

Sal was a HUGE help to me sorting out a predicament a couple weeks back. Really appreciate the creativity and desire to help. Sal and the whole staff are customer-focused and friendly.

Vacated today and the person who helped me move in was the same sweet girl that helped me move out. My stay hear was great. I will be back when needed and I’ll be bringing friends Thank you Sade and public storage

Staff was very friendly, Regina was great & was a huge help!

Shadiyah n Dan really helped me with storing my property, they are excellent employees. Best wishes to your future endeavors.

Hi when are you having your storage unit auctions next I am interested thanks Michele

Kristin And Shadiyah were great! They were super friendly, polite and helpful. Amazing and professional work. Thank you!!!!

I was there with my Son

Kristin & Matt very helpful and courteous getting a unit was quick and easy...

Matt helped me find the correct size storage for my property and was very kind and helpful.

Stephanie was awesome, helpful and efficient!! 10stars

People on site (Kristen and Sade) we're great but VERY disappointed to find out a BIG rent increase!!! And they had no say. I've been a customer for years!! Corporate doesn't seem to appreciate!! My rent doubled through the years!! A current unit is less than half of mine for a NEW customer!!

Kristin, Shadiyah, and Matt are great! They got me a great clean space with an awesome promotion. Very professional and patient.

I was excited and fortunate to receive help from this dynamic team Matt Shadiyah Kristin and the District Manager Anthony DelLorenzo I recommend this storage facility to everyone. The professionalism was superb. Thanks you guys

Helpful staff. Clean

The places is clean and staff is friendly however a lot of hidden fees then the online price

Love it there and easy to get to my storage.....

The level of CUSTOMER SERVICE that I received from Matt and Shadiyah was PHENOMENAL. They not only EXCEEDED my expectations, but were also very professional, knowledgeable and patient. "TWO THUMBS-UP TO THEM!!!" Thanks to them, Public Storage can always have my business... 👌

Great service from Kristin; Matt and Dan and courteous

Awesome to Kristin, she is very professional, friendly, and has been my angel in helping me to solve all my issues😘

They where very polite and helpful

Kristin & Regina, We’re prompt, professional and kind. They explained everything to me and showed me my space. I was very satisfied and the office and space were well kept.

Great service from Dan, highly recommend this location.

Service is good. Alot of added fees and some of the storage space are under a big roof but no roof on the individual spaces.

Public storage attempted to SCAM me out of $310. by charging a month for 4 days. I moved out of my storage on the 4th, received a call on the 6th stating I owe for the month. HOW??? I'm no longer in the unit. SCAM!!! Does Public Storage need money that bad??

Dan was the best, very friendly and patient.

Regina and Kareem were exceptional,professional,informative, and kind. They comforted all my doubts about renting a storage space. They answered all my questions effectively and efficiently. Thank-you for your service.

Kristin and Kareem were very helpful and informative.. please get them lunch I love lemonade so I'm pretty sure they'll love lemonade from chick fila after getting food from chipotle.. thank you public storage

Kristina and kareem at Hillside public storage were super helpful. I will definitely contact them again for all my storage needs.

I was given a excellent service at pupubl storage by kristin very good.

Joe and Kristin come in l have boxes and they were good people and I will tomorrow for space thanks

Good s

Kareem kristin shadiyah and the hillside crew took good care of me. Property was very clean and I never had a problem with my unit space. Would highly recommend

The Customer Service was above exceptional. MIss Regina, Kristin and Kareem made my move painless, with their most appreciated help. I am truly grateful for my experience with Public Storage and i will be returning. Customer for Life. R. Galloway

Great service, explained everything well, was in and out in a few minutes.

My experience with Public storage was wonderful. Kristin was very helpful with the information it was pleasure doing buisness with this company.

Very pleasant and nice to work with, Stephanie answered all my questions and got me the right unit at a great price.

I currently have my belongings stored at the hillside location. The young lady Kristin has been working with me and I couldn’t ask for someone more knowledgeable and professional. I’ve had multiple rooms throughout my time at public storage. Today I upgraded to a larger space yet again and had the pleasure to work with Kareem as well as Kristin and they make a dynamite team. Every location should have a Kristin and Kareem.

Kristen was great- definable go here!!

You know Public Storage has been very efficient for me. I've had this storage for 3 years and I've had no problems. They're very clean here and everything is so efficient. I really appreciate the storage and I will recommend this to everyone is storage is very good. Kristin and Kareem the property management is wonderfu!

Kareem was great helped me with all my storage needs and i was able to find a unit that works for all my items.

Absolutely top shelf service! I was in and out within minutes and the reps were beyond courteous, professional and pleasant. I am not a review writing type, but this experience begged to be shared with others who may want to move on a short notice.

Regina was a great help today...she gave attention and precise answer to every question I had and with a smile as well....I was very satisfied with the service I got and I highly recommend this location..Great job.

Omg excellent customer service the girls in there where a real help with everything...explained the whole process to the T I feel very comfortable with my belongings there the girls helped me with my stuff to put in the unit and showed me how to properly lock it I will use them anytime there good.

Great service from Kristin she was very helpful, both times. Last time i was here she was also very helpful and with a big smile. Thanks Kristin!

Matt & Kareem were great! Personable & friendly! Patient & knowledgeable!

Kristin & Regina was the best friendly helpful staff..

Really appreciate the service Kristen and Regina provided. Very professional, patient, and helpful.

Can't Wait To Move Out Of There.....

Matt was great with customer service.