Coming from out of state, I had a complex problem coordinating storage unit accounts. Denise was supremely helpful and knowledgeable, addressing all my concerns and helping me understand all my options. Thanks to her assistance, I’ll be coming back to Danville Public Storage for all my storage needs.
Denise was the best to work with !!! Great place to rent !
Very professional, easy to access, and clean. Denise was outstanding.
Great experience with denise
Nekisha Wilson, showed Me good customer service professionally.
Excellent customer service from Ms. Denise!!!!!! She got us in and out with no bs😁
Nekisha Wilson was absolutely wonderful and very helpful and just a pleasant person I definitely recommend coming here for ur storage needs 😊
They had great customer and explained everything really well. Definitely glad we chose to rent out storage here!
Kisha was so much fun and so helpful thank you for a great experience
Great experience Denise was real nice and very helpful
This Public Storage in Danville, IL has an excellent staff. Denise and the staff were helpful in storing my valuable new vehicle. I would recommend using this storage facility.
I am renting a unit from the Danville Il location. Denise is a God send helping transition from one state to another. She is very supportive to the customers she serves. Thank you for the follow up and and communication
Denise showed many units till i found the right size . Great service
Denise did such a wonderful job helping my boyfriend and I move into our new unit. She has such a welcoming, lovely personality and made us feel very comfortable moving into the place. I would highly recommend this place to anyone in the area :)
Denise was very helpful and friendly. Had a good experience.
Yes I love this place, Denise is such a great help, after took care of us. I noticed a Stephen King book and we interacted for a couple minutes. She is wonderful
Denise was very polite and helpful!
Great service, made sure we had everything we needed, and helped upgrade my space when I decided to do it. Good price and climate controlled areas. The app is really helpful too!
I got behind and asked if they would work with me on it, they never did. They auctioned my things off
Great storage place.. friendly staff and very helpful
Denise was super helpful!
Friendly staff, helped get me situated and reviewed my account with me.
Fantastic experience, Denise was super professional and nice, walked us through the process, the lease, the space … great customer service !
Todd Blakeney helped me and went above and beyond to get me the best rates. He explained things to me several times until I was able to understand all the fine print and everything else. He made sure before I left I was a happy customer satisfied with the service that was rendered to me.
I would like to leave a review for Mr. Todd Blakeney. He helped my elderly mother and he was very polite, patient, helpful, kind and I really could keep going on. You don’t seem to find this kind of customer service now days. I really thank you for going above and beyond to help my mother. Todd thanks for not getting upset when you had to repeat yourself on several occasions. You were amazing.
Twice my car was vandalized at the facility on Voorhees st. In the front and in the back. They have cameras but nobody sees anything. Insurance paid the first one rejected the second.
3 years and no problems at all thank you for having me.
Awesome up to date faculty greats security offers deals on rent
This location has the best staff I've ever dealt with, hands down. They answered all of my question accurately and even went out of their way to give me a great deal on a storage unit. I would give them 10 stars if it were possible!
I've been using this place for over 2 decades and have no complaints. They treat me with respect.
Todd addressed my concerns in a professional manner & provided excellent customer service. Thank you Todd!
Thank you so much Mr. Todd B. for your patience and professionalism in serving the customers.
Public Storage violates established discrimination laws. Finding a more compliant storage facility is highly recommended. There are a few in the Danville, IL area to choose from.
Courteous service. Units appeared clean and well lit.
Todd Blakeney is very helpful! 10/10 service!!
Very nice people and helped us a lot, also a very easy process
Very nice customer service
What a wonderful experience we had with Denise and Todd. We had many questions to ask and they answered them all so we understood the process . Definitely would recommend Public Storage in Danville.
Danielle and Todd was amazing
Thanks so much for Denise and Sam for
Helping me
Great rate and clean unit! Staff was friendly and helpful!
Helpful and friendly service.
Melinda was great she showed me a 10 by 10 storage unit that he had climate control she was very friendly professional and made my experience very easy to pick a unit
I had very good service with Melinda today renting a unit. Very thorough, showed me 2 different units to see which would work best for our needs and explained everything to make things as easy as possible when bringing things in. Thank you for your help.
I love the customer service, lady was extent nice and helpful! 5/5 recommended!!!
Very happy with my experience. Everyone was so kind and helpful. Pricing was transparent and up front. Denise showed me a few units to help me make the best decision possible. Happy with the unit and the service!
Second Time Rental because the first time left me with gratitude...very secure..trustworthy..very good people.
Nice storage facility, clean, management wasn't on point about everything but our stay was good.
Very friendly environment, helpful with everything. Set me up so i wont be late and have the ability to pay ahead of time. She even held the unit i wanted till i got there.
I just had the loveliest experience with Denise. She was extremely knowledgeable and took care of my concerns promptly. Thank you so much Simply Self storage Danville...
This place is absolutely amazing and very helpful!!! Would highly recommend this storage company if in need!!!
Denise took my fears and stress of moving and needing storage, into a wonderful afternoon of stories and life experiences. Thank you Denise and Simply Self Storage.
Great safe place to rent/ store with 🤗
Loved working with staff there easy going
Quick, friendly, service. Clean. Would recommend to anyone in the area!
Denise made the whole experience smooth and easy. Thanks so much !!
I needed a self storage space quite last minute and Denise and Melinda were so helpful! Denise gave me a call letting me know where they were located and what I should expect when I arrive. Melinda was who I met with in person to do paperwork and get the keys from and she wonderful and kind! Both ladies did everything in their power to insure a great experience!
Totally awesome! Denise is very awesome and customer service oriented!!
The staff at the Danville location went above and beyond to help us make the necessary arrangements for our out of state move from Chicago less stressful. Melinda and Denise were friendly, capable and truly pulled us out of a logistical jam. We highly recommend this facility, super clean and secure
Great customer service and knowledgeable about the storage business. I am so thankful for Denise hope that we can continue to do business in the future. Don't mind paying the price when receiving the professional services simply self storage offer for this area.
A couple of weeks ago I was in a serious jam and Denise could have easily just took my money and said oh, well we are sorry but this is the contract and we have to abide by the letter of it. She was so detailed and mind blowing with her depth of knowledge both of the self storage industry and meeting the individual needs of each and every customer. I was so impressed that I highly-highly recommend simply self-storage and will definitely return for future needs. James
Staff is really nice and helpful.
Denise was lovely in helping me get set up. The process was smooth and cost efficient. If you’re looking for quality storage come here.
These guys were amazing helping the Bobcats get their storage locker situation figured out! Thank you so much for all your help!
Denise was so helpful and made the process so easy and relaxing I highly recommend!
Denise was awesome! Loved her personality and kindness. First time getting a storage unit and she was very open and informative through the whole process! I totally recommend coming here and giving it a try!
Outstanding customer service! Carrie, Melinda, and especially Denise went way beyond the call of duty on more than one occasion to accommodate me during my logistical problems. Thank you all SO MUCH!
Denise is such a blessing to work with! She helped me secure a unit on short notice & she really cares about her customers🙂 I couldn’t have asked for a kinder, more professional person to help me.
By the time I had finally made it in to actually meet her, I honestly felt like I made a new friend. She was so helpful in talking to me about the new area we’d just moved to. She was very understanding of our situation & she helped me to find the best unit available for our needs. She really truly has a heart of gold & she is certainly an amazing asset to Simply Self Storage.
I wish every place had amazing customer service & as amazing of a person working for them. The world could use more kind & understanding people like her! Moving is very stressful, she made this part of the move, the best part!
Thank you so much for all you do, Denise, & especially for showing me that Simply Self Storage is the best place to go to! God bless!🙂💐
Sarah
We just purchased 5 storage units, and everything went smooth
Safe place and customer service is excellent.
Had a wonderful experience with Simply today! Denise was so helpful and friendly. Very pleased with her service. Highly recommended!
Denise was very helpful and pleasant verified space was correct size