The workers are really friendly, and kind.
Lakwesna is super nice and helpful!
Jim was very helpful today, not my first time using this location, would repeat
Lakwesha was great with her service
If I have one advice to give you, DO NOT RENT at this location. They do constant price increases. Since October 2022, they have already increased my storage price by 60 usd (3 increases in less than 2 years). I Understand it is stipulated in the contract, but they do take advantage here. I had a storage unit with another company for 3 years and they never increased the price.
Lakwesha was amazing. Came in exactly when they closed and she was extremely helpful and respectful. Definitely made the whole process easier. Thank you again!
Best customer service. When in doubt come here and see Lakwesha and she will help you settle in faster than you think.
Lakesha was a huge help with me . I would definitely recommend her to someone
Lewkisha was amazing to work with. Patient yet very thorough. Extremely friendly and knowledgeable making the transaction very pleasant to deal with. I'm well pleased and happy that I chose this Public Storage to handle my storage needs...
Lakwesha was very helpful today
At this location Lakwesha always provides great customer service
Great location with a very friendly staff
Lakwesha, was the best to work with and really helped me make a great decision to use this facility!
Stoppped by the office today and Lakwesha was huge help t
Misleading the size measurements. The 10x15 I measured and it came out 10x14 unless you count the outside of the sliding garage door. Also the 10x20 short of 12 inches. This location is in Bolingbrook Illinois.
LaQuisha is an outstanding manager! She is above and beyond. She's a life saver for sure. Major last minute and unforseen issues came up for my move into the storage unit and she accommodated every step of the way and made the entire process so easy. Top-notch customer service! Major thank you to her!
The BEST storage facility I've rented from. Very supportive and understanding staff and administration, never caused a hassle, always respectful and diligent.
I was in need later on at night around closing and was helped with no issues and a good attitude. I am very appreciative of this level of customer service.
Чисто аккуратно отзывчивый персонал
Lakwesha is very knowledgeable, professional and always very helpful. I give her a 10/10 for excellent service.
Lakwesha was very good with her service
Lakwesha was so wonderful and so very helpful!
Excellent customer service, great worker
Lakwesha was so professional and helped me answer all my questions and more.
Very unprofessional! No one is ever in the office to help you! Take your money elsewhere!!! Again very very VERY unprofessional!
Laquesha helped me so much and made my experience so easy. Very kind customer service A+ I would refer anyone to this location or to her for any storage needs!
lakwesha has excellent customer service skills and is and above and beyond employee
I needed a place for my daughter. Chuck helped me find the perfect space. He was very friendly, knowledgeable and helpful. I recommend them for storage needs
The customers Service Reps at this location are the best
I have been a customer here for almost 3 years. During that time my rent has increased from $47 a month to $101 a month. I just received an email stating that my rate would increase again by 20% to $120 a month for an 8x10 unit. This is ridiculous, that's over a 100% increase in rent in less than 3 years. When does it stop? When the rate increased from $73 to $101 (that's a 38% increase, by the way), I called the manager and asked for some relief but never got a follow-up. I'm going to move away from Public Storage, and this time I'll get the rate in the contract.
Lakwesha was amazing, she made everything a breeze. Very pleased!
The best customer service I have experienced with Public Storage, thanks Lakeisha
Lakwesha was amazing. Perfect customer service. Chefs kiss 10/10
Lakeisha Davis was awesome and very detailed. She helped me to understand each step without hesitation
The lady works here was very nice and very helpful found a storage unit
Offers no flexibility with their auction buyers. Was given a code to access property and empty unit. Code did not work and no one was at the facility. Then I received a nasty call from a district manager Kennie Shearer at 1:00 pm demanding the unit be empty by 5:00 pm. I wonder it she treats her employees and customers the same way she treats her auction bidders? Very bad experience.
Lakwesha really is an phenomenal woman, I had great experience with her.
Quisha was so nice and patient. Her service was superb 🙌🏾
Lakwesha was very help!!! Great customer service experience! Very Friendly and informative!!! Welcoming as well, will make me tell friends and family to come here. Give her a raise!
We have been with them for years, and are pleased with the new ownership, as well. A nice facility, with electricity and climate
control, at a very reasonable price. The staff is friendly and very helpful.
The manager Lakweshia was a huge help this morning
I’ve been considering moving to the area. Stopped in to inquire about storage and spoke with Lakwesha. She was kind, informative, and ensured that my items would be secure . Lakwesha has a great personality. Thanks for the good customer service being that I’m not from the area !
LaKwesha gave me excellent customer service, she was very nice and helpful! I highly recommend this location as your first go to! She gets the job done for you!
The property manager LaKwesha was an amazing help to me, I needed to upgrade my unit, and I have a million other things I'm trying to do to prepare for our move this weekend. Needless to say today I got a ton done. And hats off to LaKwesha
I'm very disappointed in this company I've been with them for 3 years they're now raising my rent again to do something a month when if I go online I can get it for the same price I'm paying now not willing to work with you to get it fixed I wouldn't recommend this for the price that I'm paying I can get a climate controlled in a better place than what I'm doing with now.
Have storage in Texas the lady at this location went out of her way to assist in getting my payment put through and straightened out again thank you so much
Lakwesha was super nice!!! The process was quick would recommend it to anyone!
I have had a storage unit here for over a year. Their billing is a mess and there are mistakes majority of the time. They say they have a texting system and it will work for 1 month and then be down for 8. I have been promised numerous credits and refunds due to these issues then I have to follow up numerous times for them to decide they cannot keep their word.
Great service. Very friendly and courteous.