Public Storage Self-Storage Units at 1556 West Ogden Ave, Naperville, IL
1556 West Ogden Ave Naperville, IL 60540
Rent and pay for your space online – today.
Move in during gate access hours.
Onsite Manager Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Onsite Manager Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 30/moSmall 5'x5'
$ 30/mo $40Best Price Label
5'x10'Online only price$ 39/moSmall 5'x10'
$ 39/mo $52Best Price Label
5'x10'Online only price$ 55/moSmall 5'x10'
$ 55/mo $73Best Price Label
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 74/moMedium 7.5'x10'
$ 74/mo $99Best Price Label
8'x10'Online only price$ 75/moMedium 8'x10'
$ 75/mo $100Best Price Label
10'x10'Online only price$ 97/moMedium 10'x10'
$ 97/mo $129Best Price Label
- Inside unit
- 1st Floor
10'x15'Online only price$ 116/moLarge 10'x15'
$ 116/mo $154Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 141/moLarge 10'x20'
$ 141/mo $187Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 203/moLarge 10'x25'
$ 203/mo $270Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 257/moLarge 10'x30'
$ 257/mo $342Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Naperville
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Naperville Storage Units On U.S. Route 34
Need self storage right off of Ogden Avenue? Head over to this Naperville Public Storage, just north from the intersection of Jefferson Avenue.
A 5x5 storage unit can easily hold boxes of personal belongings, as well as bulky winter coats in the summer and hiking, biking or jogging gear in the winter. It's also great to use as a place to keep everything needed for frequent get-togethers at Wil-O-Way Park, including blankets, chairs, sports equipment and backpacks.
For families downsizing from a house to an apartment near Aurora Avenue, a 10x20 storage unit can fit large furniture and appliances that may not quite fit in the new place.
A small business on the verge of big things can use a 10x30 storage unit to pack up office supplies, inventory, equipment and files when it's time to relocate to a larger location near Fox Valley Mall.
Indoor storage units and outdoor storage units come in different sizes to accommodate any size storage haul, large or small. This facility also offers enclosed storage units that can hold cars, trucks or SUVs, making for a great covered parking space for long-term vehicle storage.
This facility features a gated storage area with key-code access.
Less than two miles east of Route 59, this Public Storage looks forward to serving the storage needs of the Naperville community with cheap storage units year after year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 272)
Sairrah in the office is so friendly and always takes care of the property as well as customer needs.
I have had a unit for 3 years, the staff is great and helpful.
The team at Public Storage has been exceptionally good to work with. The property manager, Sairrah, is very responsive to any issues and always finds immediate solutions to and minor problems. It is very convenient and accessible and fits my needs perfectly.
Much good worker!
A great team to work with and friendly service!
Great place very clean . Sairrah property manager Very professional and helpful with all the information needed to move in.
Sairrah from 1556 W Ogden, Naperville was professional, helpful, and kind!
Excellent service by Sarah
What a great experience working with Dee!!! Dee assisted me with upmost experience and extremely helpful with the best up lifting personality, you could ever encounter. The experience was extremely successful due to Dee’s knowledge in this field. Thank you, Dee!!
Sairrah Is Very Patient and comprehensive. She listens to what we are asking For, and Gives us the best solution. Needs promotion 👍🏽-V
John was fantastic! Answered every question I had and was very informative!!
Just got my unit from John, he was awesome! Highly recommend this place. John was super fast in setting me up, the unit is clean and dry, and John made sure I got a good deal. Use this place and meet my boy, John!
Sairrah is awesome! Had an issue that she easily solved. Now I'm a happy customer. Hope more managers will see the example she has set fourth and follow. Would happily recommend this location for Public Storage to anyone who is in need as she will help in the best way to suit you. Thank you Public Storage for hiring her and making this the best storage experience. Paul
Sairrah is fantastic. She takes great care if the property AND her customers! 5 stars!!
Sairrah is so kind and knowledgeable. She’s always cleaning and whenever she passes in the halls, she makes sure I’m satisfied with my unit.
Sairrah is the only good thing about public storage. She was the kindest, most patient, knowledgeable employee.
Sairrah was phenomenal in the front desk. Whenever I am in distress with my bill and I get on the phone with her she not only eases my stress but she also helps me resolve any issues I run into here. Thank you so much, I recommend this location to any and everybody!!
John was very helpful and kind.
Nason was very helpful throughout the whole process. Not only was he knowledgeable he made the whole process painless. He was very professional. As a first time renter i will definitely do business here again. Thank you so much for all your help Nason.
Nason was a great help this morning. Very happy and nice kid.
Attendant Christine has trust issues. She took possession of the lock yet I got no refund. Update: Such a hassle but I got my refund after the review so I am modifying my rating.
Sairrah went above and beyond and is very people friendly & was super kind to make sure everything went well for me.
Sarriah I think that was her name she went above and beyond, I was in rush at the time and she got me a unit within minutes. So thank you.
This company will jack your rent up as much as possible as fast as possible and they provide absolutely nothing beyond a square with a lock on it and harassment for your monthly rent that increases every year. Absolutely do not give these people your money.
For a first timer in renting space I found it very user friendly ,the staff over there (Sairrah) was extremely professional and friendly .Mandy thanks to her and public storage !
I needed a short term option to store my furniture in between moves. This public storage was great. Good location, clean unit, easy access using the app, and helpful staff.
Christine is a one-woman army at your Public Storage in Naperville on Ogden. She was extremely thorough and extremely helpful. There is nothing that I could think of that could’ve made my experience any better.
Ashley has great customer service. She was very helpful and answered every question I asked her.
Ashley b does a wonderful job and she actually makes you feel very comfortable and she has got the most beautiful eyes I've ever seen! I would give her an A+ ! All around she is amazing and anybody that wants to rent a storage unit I will always recommend going to her!
Great location!!! The staff is very friendly, you always gets service with a smile. Keep up the great job.
Please replace missing cart. Two carts works out well for the volume of traffic I see when here. Thanks for fixing the elevator fairly quickly!
Nice place. AlwYs clean
Positive attitude all around, very helpful and responsive to questions I had. I needed something that needed attention and was able to get it done that day. Also got the app (which they showed me how to work as well). 👍👍👍
Janine - thank you for all your help! You are always pleasant, professional and efficient! Public Storage better recognize!
Great help from Ashley! Thank you so much!
Great customer service. Highly recommend this place. They stayed till after closing time to make sure I got my key. Went above and beyond to help.
Best Public Storage location. Thank you Ashley!
A public storage is just that, a place to rent space. However, when you are given great service with a positive attitude it changes the experience. Sairrah was a great help yet again.!
Sairrah is always super nice and pleasant. I love this location it is always clean. Highly recommend this place!!
I spoke to the representative at the office whom didn't seem to know anything. I was asking about having an ABF trailer placed on the property for 48 hours. She had to call another facility and call me back. Ii was told they didn't allow that even though I would be moving to another public storage in Fort Myers, Florida. The receiving property says its a normal process. Also they don't plow or salt the property very well and my 74 year old father fell due to ice in front of the unit.
I stopped by at this location today because I was shopping around for storage units and Ashley answered all my questions and was very kind and polite and straight to the point. Although I don’t need a storage until March , she explained to me how I can make a reservation and complete it online and move in when I am ready. Thank you so much Ashley, you were great. I wrote my review on the wrong location I apologize!! Thank you kindly.
I am renting a space from 2008. I met many property managers here & other locations. The best was SAIRRAH at this location ! Since I asked her to give me a mind call, she did it every month ! How sincere she is ! When I was charged the late fee, I was upset and thought if I stop renting the space ! But she helped me a lot ! I APPRECIATE HER SINCERITY ! THANK YOU SAIRRAH !!!
Mike at this location gave really good customer service in helping me transition to another storage unit. thanks again.
Sairrah friendly and nice in office very helpful & assisted with all the questions I had. Much appreciated.
Sairrah was a great help and really knowledgable!
Erental was super efficient, Sara at the front desk was kind, knowledgeable, & assisted me throughout the whole process.
Everything was smooth and easy. The units were well kept and the associate Umer was a lot of help in helping us find the right unit for our needs. Would definitely recommend this location
Excellent service !!!! The staff such as the young woman at the desk was very helpful!
The entire process was seamless and very efficient. From filling out an online application, driving to the location, and getting into my actual unit, everything took less than an hour. I was very impressed. Sairrah was very friendly and answered every question I had.
Sairrah at the front office was the most helpful and knowledgeable front desk attendant I have ever came across in my many many years of storage rental experiences. Great service with a smile.
Wonderful staff, Sarah helped me after hours find my unit and get my keys
Excellent experience overall. Sairrah was super helpful throughout the process! Would highly recommend
Not my y storage
I have been going around looking for a unit to rent at different storage units and I have to say that this place really impressed me the most. Not only that this location is super clean, but Sairrah was super helpful. She was very informative and explained all the options available. Amazing customer service!!
Sairrah was amazing!!!! Highly recommend this place. A+++
Julie and Sairrah are very nice and helpful!!
associate by name of sairrah helped me out with all my questions and needs
I’ve used different locations before, but this place is so nice. I’m okay driving a little more because of how well maintained it is and the staff is great Sairah is great help!
Sairrah was able to assist me with every question I had when I came in looking to rent a unit. I was really happy to hear they offer a completely contactless erental option during this pandemic as well. Great service
Stopped by today to ask a question about my unit. Office looked as if it was closed. Realized there was someone in there. Girl seemed like it was bothersome that I stopped in. Well just confirms that I'm making the right decision to move my belongs from Public Storage. This place has gone down hill. Wasn't even plowed during the winter.
I reserved my original unit online, but when I got to the unit on move in day I realized the unit was way too small. I’m so thankful for the great customer service I was given by Sairrah, the manager. She was able to get me into a much bigger unit at the same price as the smaller one. The transfer was completely painless!! Sairrah, you honestly made my day. Thank You!!!
Sairrah who is a representative at Public Storage was great to work with and always made the extra effort in resolving any and all concerns.
The store manager Craig was a huge help when I moved into my storage unit this past weekend. I approached him to return some merchandise after he’d locked up the shop but he was happy to reopen and complete my transaction for me. Much appreciated!
Sairrah was so helpful. Even went out of her way and stayed after closing to help out with my issue and was so kind the entire time!
Sairrah was great. Helped me switch units after my reservation with no hesitation and still got a good price for the unit. Thanks!
It's nicer than my apartment
The New property manager Sairrah, has been beyond respectful and professional when it comes to taking care of her customers. I definitely feel comfortable renting here with her and would highly recommend to others as well.
They do what they’re supposed to do. Can’t complain
Sairrah was so kind and helpful. She was very knowledgeable as she answered every question I had with ease. 10/10 would recommend.
Sairrah was wondering and very helpful. Made getting through the signing up very easy and pain free. Will be my go to storage place now. Thank you Sairrah 😊
Sairrah was super friendly
Was there not that long ago, woman at the front desk, Sarah I believe her name was. Very friendly and helped me with everything I needed throughout the process.
Stopped by to make a payment since the normal store we pay at was closed. Mike was very friendly and got us in and out quickly
Great location and Mike always says hi when i am on the property.
Update: Turns out the give you the dog and pony show when you sign up and they don't care after. Plus the prices for the rooms you get is a joke. Water leaks, bugs and just a rundown look and feel. I went to Extra Space Storage and more but it's WAY better and actually worth it. Great place for storage. The property manager Mike did a great job showing me around and making sure I was getting the right unit. He did a great job making the paperwork process easy and quick.
This property is always so clean and is reasonably priced if you have a short term rental. Not sure about long term.
I have updated my review. The management called me back and asked if they could rectify the situation and they assured me they would. Which was very good of them to to better themselves. With just that good of customer service and I would have to say the guy I met f2f was super nice as well. So I decided to change my rating. ____________________OLD REVIEW_________ The reason why I'm giving one star is that I reserve the unit they told me it was on the ground level. Then on the day of my reservation they said it was not available. And all the communications and I'm going to say three phone calls. No one communicated to me that I needed to actually go in and sign the contract so that I can reserve that particular unit. No one.when I went in for my reservation State Police said that they had upper-level units available in the size that I reserved. the only reason I still continue to have a unit there is because I only intended for one month which is still $1 no matter what size and got still a ground-level unit. That part I liked of the deal. however I take more risk if I go over the month and have to pay more than I really need to.
I have had my belongings in storage for a little over two years now. The rent has went up 3 times now on the same space. I recently asked, due to Covid, is it possible to be two weeks late on my storage rent without being charged a late fee. I was told no, rent is due on the first no exceptions. It also is not climate controlled so a lot of my things were ruined. Overall, it is not a great experience for me and I hope to take my belongings out soon to another facility.
Came in to get a unit. Had what I needed and mike was awesome!
Stopped here a couple times to grab some packing stuff. Mike was really helpful on figuring out on what to get.
Friendly staff explained everything well and got me set up quickly
Kevin and Mike are the best!! We have been at this location for 4 years and I do not have one complaint. Set up was smooth and easy, the storage was bigger than I expected and paid less than I expected. Two rate increases, but only a few dollars . Getting to our storage was clear in the winter time, free of ice and the carts are there and ready to use all the time. The north door entrance concrete could use a little love so that it is a smoother in and out With the carts is the only suggestion. Otherwise the staff and even the other customers we’ve met there were fantastic... we did not see any shady people that you would be concerned for your safety. We are relocating out of state… That is the only reason we are not using their location any longer… The checkout was smooth and easy… Sorry Kevin for having you come inspect five minutes before then end of day, but I will say you are a trooper and super easy to get along with… Much appreciated!!! 🥰
They were Great! I used their facility for over 3 years. And it was as easy to move out as it was to move in. Their employees were wonderful!
Sam was great! Really fast. Promote Sam
Needed to rent a storage space and had an excellent experience working with Mike. He was able to help me find the right storage space as well as boxes to keep my stuff organized. He was very friendly and polite. He was a great help!
We use this storage for our Company and our garage door is still broken almost 6 months later. Can’t open it without having two extra people as the door gets stuck. All our request basically go to a dead end to fix this door
Mike is the man to go to for boxes! Very friendly and never pushes anything you dont need.
I have had billing issues for 4 months now, ever since I moved into this place! They keep overcharging me every month. Mike P the manager cannot fix the issue and has told me his district manager is the only person that can fix it, but she takes time to get things done. I have left Sylvia the district manager 2 voicemails now, and have yet to receive a call back. I have probably called public storage 6+ times now to get this issue fixed and no one can help me. I have resorted now to posting a public review to see if that gets things fixed. What kind of company takes 4 months to fix a billing issue? Absolutely unacceptable customer service.
My experience here was great and easy I would recommend anyone to come here. Kevin is very friendly and nice...
Thank you Kevin, you were very helpful!!
Great service and fast process. Also nice location and very clean!! Thank you Public Storage 😀
Mike the manager here was terrific. He was accommodating and immediately helped me upon arriving there. He answered all of my questions and was again super friendly and made my visit there a real pleasure.
Mike knows his business Always polite and keeps the property nice offers the right boxes I needed and worked out well for my move
Thank you Kevin
Went in as i am looking at moving and Mike was very helpful. I had no idea where to start and he was very knowledgeable about the packing and storing process. When i am ready to rent this is where i will be storing!
Best customer service from Diona ever! Rent here!
Fiona was very helpful and a joy to converse with. She was professional and made Me feel comfortable about storing My family heirlooms.She is a Keeper!!!!
Went to property to make payment for my mother and Diona was great. Public Storage need more employees like Diona
The young lady Dee, I believe it was who helped me. I am so thankful because I don't have a lot of money to spend, I told her what I needed to put in storage and she knew exactly what size I needed. Everything fit PERFECTLY. The right size and the price fit my budget. Thank you Dee for being very knowledgeable and very pleasant person to have helped me. 5 STAR EMPLOYEE AND BUSINESS
Diona - best services I received ever. Her smile and kindness meant so much in this challenging time of moving. Thank you😊😊😊😊🙏🙏
Michael was so helpful and showed us around! 10/10 would recommend to other students looking for summer storage.
I HAD A QUICK AND EASY PROCESS WORKING WITH AMBER AND JANINE.
Diona was awesome! Good experience
Nice, clean and affordable storage units. Amber and Janine we're extremely helpful in assisting us in selecting a unit for our needs.
Tony was awesome. He was very knowledgeable.
Amazing staff, great location, priced right and very clean ... The manger Mike is great to work with - highly recommend using this as your storage location.
Wonderful help from Sylvia and Mikec
Mike was very helpful in getting me situated. Thank you very much.
Wonderful place, Mike has such a lovely face.
Awesome district manager and manager wow
Great experience renting a unit. Mike the property manager offered great service and took care of everything we needed.
Awesome. In and out in 30 minutes. Cheapest in the area. Mike was top notch.
Mike was very professional and helpful. I would recommend this facility to anyone.
2nd time I used this location. Great location, nice people running it. Clean and well maintained.
Returning customer - I need a small storage unit for a short time. This is a great place, service is excellent and the price is great! Thanks so much Mike for all of your help.
Ashley & Sylva has great customer service. I look foward to a nice
I was moving furniture and needed a storage unit. Mike was very helpful and helped me get what I needed. The facilities were clean and looked nice.
Thanks Mike for your help!
Came in on Sunday to get some boxes. Mike was really nice. Also he told me about damp check to help keep my stuff from getting moist. Definitely knows his stuff.
I have multiple units here and literally use Public Storage as my warehouse for my business. Have been with them since 2012 and have had no complains. Staff is very helpful and believe in giving their best. Have recommend few customers to them and will recommend this place to you all.
Cait was very nice, very profesional. She talks in a very calm manner, and not one time did she sound like she didnt want to help. Very good at her job.
We put our stuff in here when we had to move and what we came back to sucked. Everything had gotten wet and is now covered in mold... Don't keep anything here you care about.
I really had a great experience working with Ashley B! She’s really great and professional & answered all my questions. Thanks Ashley!
Cathy was very helpful when we got our locker.
The customer service here is always great and everyone is very helpful. I would recommend this public storage to anyone in the area looking to rent a unit.
Great experience! The property manager Mike made the process very simple and easy! He was very patient and showed me two different units and recommended I take the one closer to the exit which I thought was very helpful. I would definitely recommend this location just based on the customer service experience alone.
Debbi was helpful in setting up our storage reservation. In the four months we have used this facility, we have be happy with the ease and availability of accessing our unit.
Standard storage experience
Mike S. was very friendly and extremely helpful in finding the right storage solution for my needs.
This place is great!
Mike s is the shatttttttt
Bria was very kind and knowledgeable with what questions I had.
Great Service vary helpful.
Debbi was super helpful. The unit was even on sale, and you get to keep the lock!
Why do you need a code to exit 🤔😒😑
Very cost effective - just be careful about the first month deal as it may be offset by insurance and the need for a special lock.
I didn't know what storage place I should use. After looking online I chose this one. Sam was the one who signed me up. She took the time to go over everything with me. All with a smile on her face. She walked me to my unit and showed me where the carts were for moving heavy things. I had to come back a couple weeks later and was having trouble getting my lock off. Sam took time to walk to my unit and help me get the lock off. All the time with a smile on her face. I am here today and she remembered me and came to help me with the lock. She even remembered that I hadva neck brace on last time I was here from having surgery. I no longer have the brace on and she asked how I am doing since the surgery. It's the small things that make the world a happy place. Sam went above and beyond her duties. I will recommend Public Storage to any and everyone. Great job Sam!! And thank you so very much.
We had to get another storage unit at the last minute and Public Storage was there to help. We were there on Labor Day which was great that they were open. Samantha helped us with all the paperwork and we were lucky enough to get the Labor Day promotion. She made moving a breeze. Thanks for all your help Sam! Poor girl had to work the holiday.
Carolyn was so easy to work with! She was friendly and knew what she was talking about. Thanks for all your help!
Carolyn was an amazing help and very professional! Very clean and very nice building!
Quick and easy process. Sam worked with me and made sure everything was all set for me and really went above and beyond. Thankful for all her help, highly recommend this location.
Carolyn was amazing she was so helpful. Definitely recommend this place if you need to starage.
Great Customer service! Thank you Debbi for you wonderful help! Very fast and simple process to get my unit space! Highly recommend this location!
Carolyn is great to work with and takes care of her customers. She has stayed past her shift to help us out. Definitely recommend this location and her.
This facility has a wonderful, very helpful and kind woman named Carolyn working for them, which makes the whole horrible moving process so much better! Thank you Carolyn for all your kind help!
Carolyn was wonderful to work with! She is very personable, professional and pleasant...she gave me some great ideas on how to pack my unit and helped me with any needs or concerns I had.
Debbi did a great job thanks so much!
they help me out and took me to my place and show me,,i was in and out with nice service
Very good place to do business with! Carolyn the young lady at the front desk is great! Very friendly & helpful!
I needed to rent a storage unit so i decided to go to public storage on Ogden in Naperville, il. The customer service rep Carolyn is very knowledgeable and very very friendly. It shows she enjoys working with people. I definitely recommend this location because of Carolyn. If your in need of a storage go and see Carolyn.
Juliet, has been super helpful and accommodating with my business account storage needs. I highly recommend this public storage facility. Very convenient.
Staff was extremely thorough in explaining about a new account.
Exceptional customer service from Juliet as always.
I had my things stored here for 3 years. Through some very bad times everyone here tried their best to do what they could to help. Now that those times are over I went to pick-up my things and Ryan was VERY kind and helpful and very glad that life had become good for my family again! The unit itself was in nice condition, a very good size and the right price!
Juliet is the best! Great service
Highly recommend storing here, great facility and customer service.
Great location with great customer service Juliet was very helpful
Juliet has been very helpful and everyone is super nice :)
Customer service was great Juliet was amazing and assisted me on getting the proper size storage unit
Great Customer service! Place is clean and the staff is up-front with all of the charges if you ask for an estimate.
We use the facility for our small business. Juliet has been very helpful in all of our interactions. It is a well run property.
No communication, no care, no service. Very unhappy
Terrica is the best! I closed my account and she took care of everything very quickly and professionally. Great place to do business
Thanks for your help Juliet. Great customer service!
Worked with Heather during this process. Very knowledgeable, polite and a pleasure to work with. Made our transition smooth. Thank you
We take the dacition to use these storage for the price, but one time we went there the manager it was super nice, she explain every single question we have, we really recomend these place...
Heather helped my wife and I the day we moved with an affordable rental unit. Great customer service, she was very informative and answered all of our concerns.
Juliet has been very helpful through the whole process of renting a storage unit. Would recommend this location to my friends. Thank you Juliet
Was contacted by Priest shortly after putting in a request online. He was very accommodating with my availability. He was super helpful and informative when I was looking at the unit and made everything very quick and easy! I left a message this morning and Juliet returned my call pretty promptly. Their customer service is great and I would definitely recommend.
Public storage is an amazing place to work with! Priest helped us today and this was by far the easiest I've ever gotten a storage unit :) very kind and real service, will definitely keep using this storage place.
SUPER easy place to work with! Amazing service from Priest, he was real with us and made sure we had what we needed :) for sure going to stay with public storage
I had a very pleasant experience at this location. Ashlee was very accommodating when I asked for a unit closer to the elevator. She took her time trying to locate the best storage space that would meet all of my needs and I am very appreciative. She was very pleasant and extremely helpful.
I would definitely recommend using public storage. They have great customer service and MuHammed was very helpful, kind, and patient. The price is affordable and much cheaper than haul. You will not be disappointed!!!😃😃
This is one of the most friendly public storage places I have ever been too. Two days in a row two, different people and both of them were amazing so helpful and friendly. Juliet was the one who did my lease, and was very friendly, knowledgeable, and understanding of my situation so she was able to provide me with the best options that work for me. We need more people like Juliet and Muhammad in the world. Thank you Public Storage you just brighten my day!
These reviews are believable. Mohammed was incredibly rude to me even though I had the privilege of paying a late fee....there is more...far more....
I had a wonderful experience with Juliet. She was efficient and accommodating.
Muhmmed provided great service!
Juliet was nice to work with setting up my storage.
Mohammad was helpful and has great customer service never had a problem at this property.
Highly recommend! Muhammed was super helpful.
Juliet and Muhammad did a wonderful job getting everything setup for my storage unit. I really appreciate the time they spent explaining everything.
Great service by Mohammed!
Juliet and Mohamed always take care of any issues I might have. They are great!
Great Service, never a problem.
Muhammad was wonderful with transferring my storage unit today. Thanks so much
Stop by to pay off a bill for my daughter, Man these storage lockers get more and more expensive every time I stop by, a gentleman up at the store decided to ask hey maybe we should transfer you down to a smaller unit size for a better price, I said sure, I got a bit of time today, it turns out i could get everything Into a bit of a smaller unit ,that's $30 that I don't have to spend every single month for stuff that is pretty much junk, but it ain't mine so I don't get a say. anyway if you want good quality customer service check this place out and ask for Muhammad, you'll leave feeling as if you didn't do your wallet wrong.
Juliet was a great help! Wonderful customer service!
The manager did a great job assisting me with my space!
When I stopped in to sign the lease I was surprised to hear about extra fees but proceeded with the transaction because I needed the space. The rental agent then told me that I needed proof of insurance on my property. If I did not have it they could offer it for a price. I said don't need insurance on what I was storing. She then said it is mandatory to rent the unit. I said then I will go elsewhere. Then all of a sudden there was a form to decline insurance so I did. Is this corporate policy to lie tho people to get more revenue ? Maybe they get a commission on insurance ? I was late to pay one time and they charged $38 as a late fee. Seemed a little ridiculous to me so I moved out. Found a local garage for 25% of what they charge at public storage.
Corrine was amazing help an very friendly, great experience
The girls were very friendly when I went to the office to pay my bill. You are blessed to have them work there.
Great facility with a friendly staff
This place is great! Javon helped me out get my door open in the freezing cold. I feel he went way above and beyond...Thank you sir!
Jennifer was such a great help and very informative
Jenn has been so helpfull its a pleasure to talk with her
Jessica was very over the top professional and I appreciate you guys as a company to have such a great employee
I was only looking for storage boxes, and Jennifer was very helpful in suggesting the proper size for what I needed
javon was an amazing help. unexpectedly good service. thanks a ton will reccomend to friends and family.
Amber and JaVon gave me great service every time I come into the office
I could not ask for better service that Jennifer provided. She spelled all the details out for me and transaction was painless!
Jennifer was a great help.. Beautiful smile as well
Very good assistance with storage unit
Really great customer service Jennifer was helping me. I didn't rent but I'm looking to get a unit in the next two weeks before my move. She gave me quotes and didn't mind that if I wasted her time asking a billion questions.
Javon came out to my unit and told me some helpful packing tips. He made my move in go really well. He knows what he's talking about.
Javon was a guide around the property was very helpful and answered all my questions.
JaVon was great! He was super nice, answered all my questions and made sure I was taken care of. Thanks!
Because of Alexa and Jennifer at this storage location, I was saved from having a huge problem when my movers were coming to my newly-purchased storage box where I had just broken the key off in the lock. They worked hard to find me a replacement storage area, got me all set up on the computer, sold me a new lock, and never once asked how much of a big dumb ape I'd have to be to break the key off in the lock! Thank you to both of these wonderful ladies. I definitely will be using this site for all of my storage needs for as long as those two work there.
I have been using this place on and off for three years. It is rather economic and the staff (particularly David) has been very helpful and friendly.
Danielle did a great job today
The staff was very helpful and ready to answer questions whether in person or on the phone. The facility is in decent condition and my items were safely kept while I was using the storage unit.
The units are clean. Unit dimensions are nominal. David is well informed and courteous, very pleasant to work with.
Setting up the account was easy. Move-in: was given a room on the second floor. When moving in the elevator to the 2nd floor was out (after calling and telling the management that the elevator was out it wasn't fixed). Also there was a 4 foot wide block of ice that was at least 6 inches thick blocking the door to the stairwell so it couldn't be opened. The ice was obviously a footing hazard and the ice blocking the door was clearly a fire hazard. Called multiple times to update payment info before the 2nd payment (tried more than 3 times for 2 days during business hours) and nobody answered. Once I finally got to speak to somebody was told that you can't update payment info over the phone. Oh and of course I received a late fee for this garbage service. Go to Uhaul down the street.
Danielle and David are very helpful and does such a great job
Very helpful friendly service, highly recommended!
The staff are always professional and a pleasure to deal with. David is exceptional... even coming outside to get payment from me on a freezing cold day so that I didn't have to leave the car. They are like neighbors.
Convenient location. The staff, especially David, is easy to work with.
I have a great deal of professional equipment in storage. David made sure that I received the right unit(s) I needed for the equipment! Very fair, very kind!
Dave is an awesome employee
Great public storage facility! Thank you!
David was friendly and the rental process was very quick.
Stopes by the office Dave really helped me out. Thx
Davin is very helpful all the time.
Dave is awesome 😊
My wife has a storage unit at the location. He is always a pleasure to deal with everytime we stop by the office
Thanks for getting me set up
I currently rent 2 units at public storage ogden ave. David has helped me through the years. Thanks david
Dave is so very helpful every time we go. Thanks so much Dave!!!
Came in dave was awesome! I will defiantly be going back and telling all my friends!
Came into the office to look at storage. Dave explained all the options available. I will be back at the end of the month to rent
I visited this location to pay my mother's bill. The worker, Danielle Eckols was very nice and professional. She was very helpful and friendly. She knowledgeable about your products and services. I had a wonderful experience and would recommend this location to family and friends.
Had storage unit here for many years. David good to work with as is the woman in the office. He does what he says he will do. One issue I have, but this seems to be a problem with Public Storage in general and not this site specifically, is the lack of carts. How can a storage business not have carts? Apparently a problem with people stealing them, but figure out a policy to address it. Maybe bring your own after hours, but not having enough is ridiculous and not addressing it enough reason to go elsewhere.
I just rented a unit and was very pleased with the customer service I had with David he was very helpful, answered all my questions and even shoveled the front of my unit for me! Great job.
Great experience with David and he was very helpful!!
I stop by the office every month and the pm David helps me with all my business needs. Thanks david
I have had nothing but great service at this location. I have been a customer here for a couple years and have always dealt with David. He has always been very professional and helpful via on the phone or in person. Great experience and would recommend this location to anyone.
David helps me out with all my storage needs and questions every time I visit....
Dave is awesome takes care of everything
Very good experience. Great customer service and personnel are attentive to your needs for professional qualities of customer service. Top-notch explanations of items, services such as internet payments, hours of gate access to storage and storage units available. Also, David was very helpful with answering my questions fully and completely to the best of his ability.
I really appreciate davids thorough help and professionalism. His disposition is sincere and caring.
I really loved the customer service here! I called and spoke with Danielle. She was soo nice and patient with me, She made sure I understood what type of storage units Public Storage has. This made my decision so much better. A place with good customer service, is a place I will like to do business with!
Recently purchased a few items from this location. The manager on duty dave was very helpful and suggested the right boxes that i needed. I will definitely come back if I ever need boxes again.
I recently purchased some moving supplies from this location and found a gentleman named David very helpful and knowledgeable. I will definitely return to purchase more items and I have also sent friends and family here to find their needs.
The people there are very friendly and helpful! Rob has very up-beat and personable personality. Thanks for all your help guys.