Public Storage Self-Storage Units at 200 Brook Court, Bolingbrook, IL

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 59/moSmall 5'x5'- Inside unit
- 1st Floor
$ 59/mo $78Best Price Label1 unit left! -
10'x10'Online only price$ 66/moMedium 10'x10'- Outside unit
- Drive-up access
$ 66/mo $88Best Price Label -
5'x10'Online only price$ 76/moSmall 5'x10'- Outside unit
- Drive-up access
$ 76/mo $101Best Price Label2 unit left! -
10'x11'Online only price$ 76/moMedium 10'x11'- Outside unit
- Drive-up access
$ 76/mo $101Best Price Label -
10'x6'Online only price$ 89/moSmall 10'x6'- Outside unit
- Drive-up access
$ 89/mo $119Best Price Label -
10'x15'Online only price$ 142/moLarge 10'x15'- Outside unit
- Drive-up access
$ 142/mo $189Best Price Label1 unit left! -
10'x20'Online only price$ 185/moLarge 10'x20'- Outside unit
- Drive-up access
$ 185/mo $247Best Price Label1 unit left! -
10'x25'Online only price$ 197/moLarge 10'x25'- Outside unit
- Drive-up access
$ 197/mo $262Best Price Label -
10'x20.5'Online only price$ 207/moLarge 10'x20.5'- Outside unit
- Drive-up access
$ 207/mo $276Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Bolingbrook
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Bolingbrook Storage Units Along Route 53
For self storage off of Route 53, look no further than this Public Storage in Bolingbrook.
Right off of Bolingbrook Drive, and a quick drive from I-355 and I-55, this a convenient storage facility for customers on all sides of town, as well as those in Welco Corners, Woodridge and Romeoville.
For folks taking off and landing at Clow International Airport, a 5x5 storage unit at this facility provides a perfect storage spot to keep important personal or business items within a few miles of the runway.
Nature lovers heading out to Greene Valley Forest Preserve will love the space a 10x10 storage unit provides for hiking gear, camping equipment, tents and other outdoor essentials.
For larger storage space, a 10x30 storage unit can accommodate the contents of an entire five-bedroom home for families along Boughton Road or Veterans Parkway who are gearing up for a home renovation and need to pack up.
Many of the units at this facility are outdoor storage units with drive-up access to make loading and unloading a breeze. Customers looking for boat storage, RV storage or storage for cars, trucks and SUVs will love the different vehicle storage options at this location too.
There are also a number of indoor storage units with access from an interior hallway. All storage areas feature keycode access.
Public Storage is proud to offer friendly customer service and cheap storage units to the Bolingbrook community and surrounding areas.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 280)
Debbie help my business out on getting a good deal highly recommend her
Thanks to Deb for getting rent decrease.
Excellent
Great location staff super friendly and knowledgeable Debbie was great thanks easy in out location
Debbie Was very friendly,very helpful she has a very good attitude,She always has this place nice and clean Thank you Debbie for always have a big smile ☺️
Debbie was great help and helped me with choosing the right unit! Very nice!
Debbi did a good job finding the right space $ Price for my vehicle storage
Debbi is awesome! She's very nice and I appreciate her help so much!
I have to say Thanks so much to Debbie! She always has a great attitude and as a plus, super sweet, she has made sure we are taken care of and is always super informative.
Debbi was great she helped me out and was very informative.
Debbi was very kind and very informative during my experience here at Public storage. I appreciate how helpful she was to me and I would recommend this location to anyone. The locks are amazing! 😀
Debbie at Brook Court Bolingbrook, IL location is absolutely fantastic. Her customer service skills is extraordinary.
Excellent customer service. Deb was friendly, professional and courteous.
Thank you Tim for all your help
Ms Debbi made the process easy. She was very helpful & made sure we were taken care of. Thank you! We appreciate you
Recently started renting on the 1st of this month. The next day I came in and realized I needed a bigger unit. The young lady at the desk made a few calls and helped me out to move up to a bigger unit with no extra charge. Overall nice staff and great attitude. Thanks for the help.
Nason is awesome such a great help
Debbie was very helpful and maintains a very clean facility.were extremely satisfied dealing with her. Thanks so much Debbie
I was a customer for many years. This place is the worst
My experience with Debbie was very very good she has excellent communication skills and communicated with me very well to get the job done I recommend going to this facility and dealing with Debbie very very good employee
Debbie is so awesome she always handles any problem quickly and provides great customer service! Thank you Deb!
This is an updated review in light of my now veteran status here😁 Public storage is the clear leader in the space industry (pun intended)They offer game changing financial tools,in these inflation ridden times,you can pay your rent in installments till complete before the due date AND they offer Autopay!All this invaluable information was relayed to me by manager extraordinaire Debby,always on-call,mostly on-site. Be wise guys!!
Debbi is always friendly and professional, this company is blessed to have her as an employee!!!
I own a small garage door business in Bolingbrook. They have a good location, clean, accessible hours and very accommodating employees.
Deb was very helpful and maintains a very clean facility. Dana and I were extremely satisfied dealing with her.
Debbie always has a very pleasant demeanor and is very courteous
Debbie has been an excellent resource, she is more than knowledgeable
Ms.Debbi is awesome manager she is very helpful and understanding, patient i recommend this public storage too any customers like to storage their items here.
Debbi was great she was a big help
Debbi was a great help in securing a storage unit
Craig was super helpful, excellent service. He is dedicated to his job and has excellent service to customers.
Ashley was very helpful went above and beyond and even went on to help us find our unit and explain everything throughly.
The staff member Debbi is always so helpful and friendly. She always goes out of her way to help. Facilities are alway clean
Emily is a very nice person. She takes her time with you to make sure you understand what is going on. If you leave not understanding something just call her. She said if someone doesnt want to come into the office they can do it online. She could walk me thru it. Thank you Emily.
Where very helpful and nice decent prices
Staff is friendly and helpful. They answer any questions I had and made moving less stressful. I will rent here again.
Great location, and amazing staff that go above and beyond for their customers. Debbi and Emily do a really great job keeping the property clean and keeping in contact with their customers. I will rent here again.
Good space for any stuff. Easy access with mobile app. Frendly employees. Second year renting storage here.
This location was a life saver! Needed to move my parents out and needed a second storage last minute and they went above and beyond and found us one. Thank you so much Debbie for being patient with my parents and helping them out in such a stressful time! Honestly couldn’t be any happier and really appreciate the customer service!
Good place, excellent security. I just found the boxes a little small. However they are sufficiently big for most of needs
I was impressed by the professionalism and kindness given to me, by your employee Debbie. She went beyond what she had to do.l will tell all of my family and friends.
Debbie was real really helpful and very very professional on her job. She did great and she make us feel like we are in home
A year has passed, and, Deb is still a consummate professional to her clients and the property she represents. I deeply appreciate all the assistance she has provided me.
Debbie was very kind and helpful in helping me pay my grandmas storage unit.
Debbie is always happy and very helpful.
Debbi in the office is always helpful. She is concerned about her customers and knowledgeable about best practices.
Debbi was very nice and super helpful! She has such a positive attitude! Thank you Debbi!
Debbi was great and very helpful! The storage facility is very organized and clean. I’ve been to several storage facilities before and this was the best experience. I had an issue with another location but Debbi was able to solve the problem quickly! Thank you, I recommend this location
Very professional Debbie excellent customer service
Deb was nice but they auctioned off my Mom's things prior to the number of days customer service said it takes. 51 days but thank you Deb for all your help
Debbie was very helpful and even stayed after hours to help me find the perfect unit. I highly recommend renting a unit here.
Super expensive.
Debbie The Property manager assisted with eRental. So smooth and easy access to the gate via Bluetooth through the app. Awesome experience. Way to Go Public Storage.
Debbi was a great help in getting me established. She was courteous and pleasant.
The pricing is great and Debbi was very helpful!
My wife rented a space at this location and she was very happy with Debbi who is the woman running the place. Debbi shoveled a path of snow 2' deep in order to show the locker. Couldn't be happier with this place! Prices good too! Thanks Debbi!
This is a awesome storage facility one of the staff members Debbie is so nice and always helpful! Thanks for always being polite and exercising great customer service
Debbie is the most awesome and helpful person that i have ever encountered at any of the PS facilities that I've rented, along with being very professional
Rental truck went well.
Location is very good and customer service is very
I have a great experience working with Debbie. She was thorough, pleasant to work with and always smiling. I am happy I found this location.
I’ve used public storage at many different locations in the past and have to say that this location is one I will be personally recommending to friends and family. I reserved online in advance and had some unusual circumstances. Deb was super accommodating and very communicative during the entire process; great management at this location!
Debbie is great! Thanks for your help.
Absolutely the best experience: From the professionalism to the safety, I would highly recommend Public Storage. I have used both the Schaumburg and Bolingbrook locations, and Debbi is who I'd contact if you have any questions. She really is the best.
Stuff was there for exactly one month, dirt/dust on top of our things. Not sure if this is normal for all storage facilities?
It was a very nice lady her name is Debbie and I think she should go get some type of Accolade for her professionalism thank you Mike jandula
Steve was great and made sure everything went smoothly!
Setting up our storage unit rental with Debby was a breeze! She was quick, efficient, and friendly. Definitely great customer service! And we got the $1 promotion for the first month for a larger unit.
Debbi helped me while at the Naperville location and she was extremely helpful and pleasant. She cares and her demeanor shows. I appreciate her assistance!
Shahidah is simply Amazing she offered me Erental which saved me time she also explained Damp check I purchased overall experience Great !!
Your average storage units, but Debbie makes the experience outstanding! 5 stars for Debbie and her great attitude towards customers.
Debbie was a great help and took her time to make sure all wass right with my unit. A great value and convenient.
Debbi, their local property Manager here, went a"bove and beyond "in getting me set up in the best storage locker and paperwork. I still need to stop in and thank her again when she is around! DP
These people are thieves! Owed $40 but the lady didn't tell me my things were sold until after i paid her. After i paid i asked if she could open by unit and she told me my things we sold. All my things gone. I lost everything i owned. I believe the owner or district manager is a part of the crew of people who are breaking into the units and they are telling you that your things were sold. I will never give my business to Public Storage and i have advised friends and family to not store their personal belongings at?any of these places.
Debbie provided excellent customer service today. Her friendly attitude and smile is what’s needed in this world today. She was so helpful and I truly appreciate her. Thanks Debbie for making my rental today quick and simple 🙂
Ms. Debbi & Ms. Ashley & Ms. Leticia were very attentive to my needs concerning my move into the unit. You have a outstanding crew, and should get a bonus, and certificate of appreciation!!! Thank you so much!!! Ezra B. Dowd Jr.
Debbie was great and explained everything
Debbi was so helpful, also she explained me everything about the storage, size and prices. She is so professional with her job.
Debbi was very knowledgeable of her job and knew exactly how everything went. Super sweet as well!!
I lost my storage without notice and all I want out of there is my deceased son's items. I was told "Oh we trashed it all". I just want to see if someone by chance looked in it and saw his items and had the heart to keep the bin with his items from the NICU and the only photos I have of him. Can someone call me if they had a heart and kept my babys items. I could care less about they Chrystal or the purses or wedding photos at this point. He's gone and I just want his items. Thank you
Awesome staff, such great professionalism and knowledgeable concerning what would be best for the customers desire. Leticia and Monica were such a great help and very considerate in making sure everything needed was available as well as offered, for accepting the unit. Thank you for your patience
Ashley is great. She helped booked my storage at the last minute. Very nice and helpful lady.
I was able to get the space I wanted at a very good price. Sylvia and Leticia made sure I had everything I needed and I am very grateful. Thank you both.
Extra space always handy
Craig was super helpful,I was having problems with my billing and he was very professional. I needed to end my lease on one unit and move out and keep the other he was very patient with me and walked me through the process. A excellent employee.
Monica has great customer service I give her a A+++ she was very helpful
The person at the desk is a witch with an attitude. The website told us one price and then it was completely different when we got there. They want to charge you 20 dollars a lock for plug locks and they don't tell you that on the website. Also don't tell you that if you are on someone else's account they consider you an existing customer. So we were going to rent a second unit from them now we with another company down the road for half the price of the unit alone and we didn't have to buy special locks. So all in all it would be 0 stars if I was able to rate them that.
Great customer service! Monica is very knowledgeable, she answered all of my questions!
The location is perfect. The storage facility is in a safe and remote part of town. If there is anything you need just ask Monica or any of the staff members who are willing to help.
Great customer service at your 200 Brook Court location Monica knows her job very efficient very nice to have been dealt with
The staff is awesome! Monica, Leticia, and Sylvia are the best! This facility is in a good location near a Walmart and several restaurants. I am very happy we are storing here.
Amazing service, Monica made my experience seamless, will recommend this facility to friends and family.
Wonderful Staff! Extremely patient and caring.
U might as well give money to a family or a friend someone that have a garages and pay them less its getting to high! I just moved out today! Let them know at the end of the month of july. 6 whole months again! Thank u lord for moving me out! Thank u lord i walk with god. They just went up! I think if u there more then 6 months they go up! Find another place if u can! If not pay the high bill its like cable u c no improvement! And it high like hell! Some how my bed gotten messed up
Monica was a very nice person that helped me well on my move and she told me ways to make my move less expensive!!!!
Monica very sweet nice kind and professional thanks!!
Leticia was great help!
Craig is the man there he help me out a lot thank you craig
Great prices and helpful service associate. !!
Latishia was nice to work with. Fast, friendly and efficient service. . Property is clean.
Tony the keeper was GREAT HELP with the issue that I had. He was knowledgeable and courteous and patient with me. I absolutely “love him”
Ashley was very helpful. Thanks Ashley
Ashley was very helpful courteous and had a very pleasant personality. She explained things well.
I can't overstate how help Craig was through the rental process. Knowledgeable and efficient, he made it very easy to complete check in and be ready to move in. His support was nothing short of white glove. Craig made what is often an enormously stressful process much simpler, and I'm very grateful! I'd highly recommend Public Storage and this location in the future.
Came in to purchase some boxes for moving. Ashely was super nice and directed me to what supplies I needed. Very nice interaction
Leticia was very friendly and knowledgeable of thegrounds, she was a big help, I highly recommend this public storage
I went to this location today to pay in person for my monthly bill. As soon as I walked into the office i was greeted by Ashley. She was very kind and informative of my questions i had about my bill. She also helped me set up auto pay on my account to make it easier to pay. I have always loved Public Storage and it makes me feel happy to know that people like Ashley work there to provide the best experience for their customers.
This was the easiest and best experience I’ve ever had when trying to get a unit for my stuff. Thanks Ashley!
Ashley was so helpful
Jose was extremely helpful and knowledgeable.
Clean and discreet
I had a fantastic experience here!
Very helpful over the phone, great service!!
Bought all moving supplies. One stop shop.
Leaky storage unit ruined my furniture. No apology nothing, all i was told was to take it up with the insurance. Update: 07/06/2018 Even though my furniture was ruined, Ryan really came thru and was able to redeem the situtation. Working with insurance now to get my furniture replaced.
Was helping a friend move out of their unit and Ashley was great with answering all our questions.
Nice people, nothing taken or ruin in my unit.
Ashley is amazing
Ashley was so helpful and patient with me during this process she really gave me complete details of how everything worked. She was a 1 woman show who did a excellent job.
Craig WAS AWESOME!!! He deserves the his own store close to his house!!! He was VERY PATIENT, COURTEOUS & HELPFUL!!! Should you have any questions, please feel free to contact me!!! THANK YOU!!!
Ashley b was very helpful
The guy that assisted me with getting a storage place was very courteous, polite and answered all my questions. The price was great, especially when compared to other storage places in the area.
I will never work with this company again. I was told if I vacated my storage unit by December 1st, that my balance was $0 and I owed nothing. I had my unit cleaned out November 22nd. I was never contacted saying that I owed any remaining balance. Then, nearly 2 months later, I receive a collections notice from none other than Public Storage. Although it wasn't an outstanding amount, I was still very upset to see I had money in collections. I was also upset that I was never contacted prior to even try and resolve the issue before it got worse. This place does not train their employees properly, CLEARLY. Don't waste your time unless you're also very incompetent like they are. EDIT: the reason they have all of these 5 star reviews is because they have a team follow up to bribe you and try to convince you your stance against them is wrong.
Nice and clean, Ashley was very nice and was extremely informative. 10/10 in customer service 💯
Safe and clean and the staff is very helpful
Bria was great. So efficient too!
There is a young lady there named Ashley who was so informative. It is a nice clean place also.
Ashley was very helpful.
I love the location and the storage unit.
Slow response time if and when you have any issues. Inadequate staffing.
Craig was great today! Very helpful with everything that I may need! Great customer service
Great service from Erynn
The property and the staff are great, my unit seemed to stay dry, so no water intrusion in the nearly two year stay. There was however evidence of rodent intrusion, which perhaps should be expected. But...beware, I was only at check-in informed of the mandatory $11.00 insurance charge added to the monthly rental rate, and the one time lock purchase charge. Real issue to be aware of is the company policy of raising the monthly rental rate (with no prior notice) In. my case, from $133.00 to $217.00 in just under two years, plus the $11.00 insurance. The company policy of increasing the monthly rate drove me out, I likely, would have just kept my items stored in spite of having space at home. so now Public Storage will get $0.00 per month from me. Again, staff and property were great, Public Storage the company I rate negatively.
1st time storage renter. John clearly and concisely explained the rental process, he was very professional and knowledgeable. I even commented that I wished that all of my employees were like John. Great customer service. Thank you
Craig was very courteous he walked me through the storage area so that I was able to locate the isle that my storage was in. Thanks to him I wish more people treated their customers the same as Craig did. A satisfied customer. Mary (Smith) Williams..
Craig was very friendly and even helped me carry the heavy boxes I bought out to my car. Very clean office.
Easy access!
Public storage was great! Move-in process went smooth. My belongings were safe and well protected. The move-out process went well and fast, thank you Craig! If I need to, I will use public storage again.
Craig did an outstanding job of researching available units and setting up my account for automatic monthly payments. I've been there for years and he is by far the best local manager!! I was considering moving to another storage facility but not now!
Needed a storage and John @ the Bolingbrook location was awesome to work with. Knowledgeable and a good communicator.
I have just recently signed up for a unit and I have to say the staff has been very friendly and helpful. Craig was very helpful when I showed up to sign my paperwork. The woman I spoke to on the phone was also very accommodating with any questions or concerns I had.
Craig went above and beyond expectations with the patience and care he took in assisting me. All my questions were met with expertise and tact, ensuring that I selected the appropriate space for my needs. Craig is an asset to Public Storage as I will continue to use this company based on his professionalism. Highly recommended!
Craig, Craig, Craig.......great to work with!!! Cannot say enough about Craig. He walked me to various spots for an outside parking spot. He had none open that was large enough for my boat but said he would get back to me if one opened up. One day later he called and had one large enough for me. Craig followed through and kept me in mind just as he said he would. Craig set up a time for me to come in for the paperwork. When I came in Craig was available to complete the needed paper. He is pleasant and thoughtful. He did exactly what he said he would do and we had everything arranged in about a half hour. I am very pleased.
Absolutely love this place! Great customer service and clean. Shannon helped me get exactly what I needed to help my move go smoothly. I highly recommend this place to anyone who is looking for storage or supplies to move!
Ive been renting with public storage for 10 plus years. In all that time Shannon is the only one who always answers the phone or calls me back at a reasonable time frame. Shes the best!!!!!
It definitely met my need when I needed it and Shannon was very helpful in every way I will definitely use the same storage if I ever need it again.
I have been going through some things and thank God for the property manager (Shannon) which made a difference in my day...
Kim was excellent helping with payment
Great merch experience. Whoop!
Terrica was wonderful and helped me get everything figured out.
This Public Storage was great. It was clean and very professional. Shannon was very helpful!!
Very kind and courteous, always gives me a call if happen to forget to pay my bill on time, everyone there extremely nice no matter when I go, today Heather was there helping me with making a payment, and she was nothing but smiles, she makes customers feel comfortable right away, the manager Shannon is great too. Impressed with all employees at this location....
STEVE WAS A GREAT HELP!
I came in to just get some info on prices and Shannon was very helpful. She showed me the property, and gave prices for each size unit. I will definitely be back here to rent!
Walking in to Public Storage yesterday I was quite amazed. Shannon was not only super friendly, but she also very knowledgeable on storage units that would satisfy my needs. Very excellent customer service. Recommended for all!
I rented a unit there and just wanted to say Shannon is amazing.
I reserved online and Shannon called me immediately. She showed me the unit that day and booked my move in. She was professional and polite. I had a great experience.
This place is great !
Shannon is awesome. Very helpful and friendly.
I rented a storage unit the other day. Shannon really made the whole process very easy for me. She is very good with customer service.
The entire facility was very well kept, and Geneva was extremely helpful and informative.
Excelente personal la muchacha de la oficina candice es muy profecional y atenta
When I came in to get my unit Candice was very helpful and knew exactly what I needed. She has always given me excellent customer service whenever I come in. I would highly recommend this location to anyone.
Our experience was nice, Candice was very helpful and very customer oriented. We would recommend Public Storage.
It was an wonderful experience. Leticia and another staff were very catious, polite, and made everything go smoothly. They made my day because I had an emergency and I need a place to store my stuff.
The girls in the office Leticia and Candice were very helpful. I came in for a parking space and they made the process very easy for me. I would recommend this facility to anyone.
Candace was super helpful with setting us up with our storage unit. she also hooked us up with boxes and tape too at 30% off.
Outstanding services! Muhammed your services were very superb
Leticia was thorough and personable. Made it easy.
First time customer. Leticia was very helpful and very detailed in explaining the process as well as extremely sweet.
Did not rent from here unit was dirty and trash all over the place.
Public storage had the greatest employees Tanicia and Gina. First they waited for me to get to the storage with a bad storm going on they were nice and knowledgeable made me feel very save about my belongings. Thank you very much.
I've had 3 units from this location for almost a year. Candice is highly competent and an overall joy to work with. I've been in and out of the facility at least 50 times and the power gate have always worked perfectly. The location is fantastic with easy access to major roads and interstates. I am very pleased overall with the value here and it's made all the better with quality people like Candice.
Candice was very helpful in helping me pick out a storage unit. This is my first time renting and the manager made the process very easy.
Service was excellent and Candice was great, very professional
Candice and Tanicia have helped me evey time I come in and are very friendly, i have been a customer here for over 10 years and they are always willing to help me with any issues I have. I would recommend this facility to my family and friends. Sincerely Ty
Candice gave me great customer service, I now have a parking space and a storage unit. I would recommend this facility to anyone.
Candice gave me get service and was good at her job
Candice was very helpful and gave great customer service. I have rented here several times and she made the process very smooth for me. I would recommend this location to anyone.
candice was very helpful when I came into get my storage locker. She made the process very smooth. I would recommend this facility to anyone. Thank you candice for your help.
Candice & Tanicia made the experience smooth and relaxed. Very professional and knowledgeable. Made sure we got what we needed instead of focusing on upselling which tends to happen at alot of other places.
Excellent customer service. Very clean place. I would recommend to all friends and family if they are in need of a storage. Candice was the one who serviced us. She made our experience stress free. She is very kind and patient, we never rented before and was very undecided of which one to rent, she was dead on what we needed. We need more people like her everywhere for the most amazing customer service, businesses would get more business. We want to say thank you again Candice for making our experience at Public Storage a pleasant one!!!
Amber was fantastic!!!
I am not satisfied with the service provided by the staff, and the general manager of this Public Storage, Inc. location. The general manager, Nick Giordano, was irresponsible in not returning my phone calls. His staff were incompetent in not explaining the storage contract correctly to me. Public Storage, Inc. advertises that they offer bilingual (Spanish and English) service on site to their customers, but that is not the case. I rate my experience with the customer service of this storage location as very poor.
Candice was extremely helpful and delivered excellent customer service. Thank you candice for your help.
Candice was very nice and helpful
Candice help me with a new unit
This Public Storage is a nice place to put your things...Candice the Employee had great customer service and very helpful when it came to my needs.
Candice was awesome person she is so supper nice and as willing to help and answer any questions you may have I would not go to any other place but her for my storage needs and will tell my friends and family to use public storage anytime.
Candice the manager on site was very helpful with assisting me with my payment today.
Candice was great at explaining the products I would need
Candice helped me with my storage needs today. I have never used storage and she made the process very easy. I would recommend this facility to anyone. Very neat and clean.
Had a great experience at the Public Storage located in Bolingbrook off of Rt.53 and Brook ct. Candice was the young lady that helped us, and she was very kind and curteous. She made renting with Public storage a breeze. Definitely recommended if someone is looking for storage.
Candice was very helpful in assisting me with my storage needs today, whenever I come in she always greets me with a smile, I would reccomend this facility to everyone.
candice was terrific, excellent customer service and very pleasant. I would highly recommend this facility.
This was a fantastic experience. I was going through some hard times and Ashley helped me every step of the way and got me everything I needed and more.
I went in to pay my bill today and Candice was very courteous and gave me great customer service. I would recommend this facility to anyone.
Ashley was very professional and nice. very happy doing business with her.
Renting a unit was quick and easy. They have great service!
Ashley was awesome
Ashley Rocks! Even without phone and PC (unknown outage), she was able to check us in & remain pleasant in the process!
Ashley was wonderful!
Ashley was very friendly! Very quick servicen
Ashley, is very knowable, kind and courteous. It is nice to meet someone with such confidence about herself and the product that she is selling. Thank you for an excellent experience! Top Job! Sincerely, Paul
Great place, clean, well maintained, secure. And to Ashley you were exceptionally helpful and delightful. Good job!
Awesome storage place! Ashely who works in the office is very helpful, polite, and was able to answer all my questions/concerns.
Quick and professional service. Good storage space. Ashley was very helpful and polite.
Very happy with the customer service we received by Ashley at this store. I asked many questions and she was very knowledgable. Glad we choose here to store.
Ashley was absolutely terrific. Very very knowledgeable and very helpful.
I've had a very good experience at my public storge ...very helpfull thank Ashley. ........
Jessica helped me out got good service
Ashley was wounderfull
Mohammed and Jessica were very helpful and the process went very smooth! Nice job!
Jessica was very good in communicating the terms of the rental. She conducted her self in a profession manner.
Ashley is a wonderful land lord she cares for the tennants she dives in and help whenever there is a problem. She also pleasant to look at too. She deserves a raise. Don't let her get away! She is great!
Great service and Ashley was a great help!
Ashley was very helpful nice dealing with her
Ashley was very professional and totally helpful! !
Great place to go if you need to store anything. Ashley was the best and very helpful.
Great experience. Ashley was amazing. It was a pleasure dealing with her.
Ashley was awesome
Incredible experience Ashley was a really nice lady. She made the process so easy. Thank you for everything.
Great job by pat, she would always keep me up to date on everything that I needed to know, ashley, and Lisa were very helpful also when it was time to close my account
Great experience at this facility! Pat P. - the property manager at this location is Awesome! She is professional, courteous, and knowledgable and goes above and beyond for her customers. I did shop other storage facilities, but after meeting and speaking with Pat decided upon Brook Court. She is an asset to your company and you should have more people like her working for you.
Awesome customer service! Pat was very friendly from the moment I walked in the door. Easy, no hassle, no upselling process. All of my options were well explained to me and I found the perfect unit for my needs. Very clean units. Very safe, secure, well lit area. The prices were great by comparison to other storage places I scouted out before this one. Very satisfied. Thanks again Pat for your help. Highly recommended.
Lisa Manoo was an excellent manager. She welcomed me with open arms and treated me very good, because of her i plan to stay with Public Storage for a long time. It's the least i can do for the hospitality that she showed me.
This is the second time that I am using this location. Both Pat & Lisa have very accommodating to my needs.
I have been at this storage area for 8 years and Pat has always been of great service to me . She very informative, courteous and respectful to me and my family .Pat has earn my respect to the tune of me referring my son, a cousin to also lease at this property location. Thank you, Pat for you great customer service. I too am in the customer service industry and am well aware of what it is to be appreciated in you position. keep up the great work. Roy
Pat was extremely helpful, especially with purchasing merchandise. Would definitely recommend her and this facility to others.
Good prices, clean facility, very helpful and friendly staff. Definitely would recommend to someone else!