Public Storage Self-Storage Units at 2109 Ogden Ave, Lisle, IL

Good place to store items

Great place to rent. Highly recommend.

To update my previous review, Which below in quotations: the team at public storage has reached out to me to rectify the issue. They have prvided me with a credit of appriximately $250 for the wxtra payments over the past 3-4 months, and they are worling with me to being the monthly storage fee payment back down to the cost i had previously agreed to pay when i rented the storage unit. Their team has been respectrful, and agreeable with my concern. Because of their work to rectify the issue, im currently happy with the service i’ve received from public storage lisle. And if they can manage to bring my mknthky rate down to what it was when j signed their lease i’ll continue to rent feom them. “I would never work with or use Public Storage again. I rented a nearly 10x25 sf space at the Lisle Illinois location. It cost $272 per month, and after just 3 months, they notified me of a price increase to $359.00 per month or an increase of $89 or 32%. I would never have paid a moving company to relocate my things to this public storage had I known this is how they do business!”

This is a kiosk location. The manager Meg, was extremely helpful and saved my day. This is an easy and convenient location. Definitely recommend!

Appreciate all the help from Meg, she went above and beyond for me, great customer service!

DO NOT TRUST PUBLIC STORAGE they raise your rate every month until it is DOUBLE what you agree to with an additional 15.00 forced insurance policy. They also make it difficult to cancel, no one is ever on the property to help or cancel. Bad business practices

DO NOT RENT WITH PUBLIC STORAGE they will continue to raise your rate every month until it is DOUBLE what you agree to with an additional 15.00 forced insurance policy. They also make it difficult to cancel, no one is ever on the property to help or cancel.

Inevitable rent increases are frustrating but managers are helpful and friendly

Great storage!

Dee is amazing, she is very helpful!

Perfect place. Dee is the best!

It was easy to book a unit online and have everything processed online. I showed up on the day, let my self in, and the unit was all ready. A lock comes with your booking but you can return it if you don't need the lock and get a refund. There is no one onsite but the manager stops by everyday for maintenance. The manager on this site, Dee, called me after I booked my unit and took the time to answer all my questions. I ran into Dee on the day when I was trying to return the lock and she was very helpful, delightful and had it taken care of for me. HUGE discount on first month. Would recommend!

Dee rocked it and helped me get set up no problem. Dee even made the extra effort to double check and make sure all was good. Great stuff. Love the energy and excitement showed.

Ms.D a worker at the location, best person and helped me find storage fast and easy!!

Dee is the best and most helpful, for any help. Contact her

Great customer service… thank you dee ! Looking forward to using the app!!

I've had a great experience with this location. Sally has been absolutely wonderful in helping with getting me the best rate for my unit. I would recommend this location, ask for Sally!!

Great storage space. Very easy access.

Had a great experience. Would recommend your service to others.

Great customer service

My review keeps changing with this company. The people are really pleasant, but they often have people like me complaining that they are being charged a different amount and it goes up between $50 and $75 yearly which is outrageous. I believe as a long term customer, my rate should be moderated. If, the rate is bu demand, but you have no more units, that doesn't mean the demand has increased; it means you maxed it out. Maybe you need to go to the bank and start a new location which should have indoor service and air quality. Originally, I purchased a large unit for my truck and storage. I received a good price at first of $270. After being there for years, they increased my rent by $75 which could get me a secondary unit, and I wasn't informed because my mailing address was not transferred when the mail company shut down. I never received a letter or email. Now a few months later, they are charging an additional $50. So now I was supposed to pay $400, and I was outraged that my rate is not consistent when I had a contract, I'm still not being informed, and I'm a long time customer. I figured I was just going to take my stuff somewhere else; however, when I called the location of my unit, the nice lady was able to reduce my rate to something I am happy with. I plan to stay there longer now. There are mice that can enter the units from the unit doors, but I bought a rat pack last year. Besides the company being inconsiderate and not straight forward, the customer service is really excellent when it comes to talking to the people.

Did an e-rental on the app. Was super easy and convenient!

Sally took care of all my needs. Found a perfect storage for me with a great rate. I highly recommend meeting Sally cause she will take care of you and give you great service. Rated AAA+++

Sally and Megan were very very helpful. Helped me save tons of money. Very helpful after the holiday chaos 😁 highly recommended 👌

Best storage units around. Their staff is great! Especially Sally! Glad customer service still exist! Give this lady a raise!

Sally was very understanding and helped with all my storage needs.

The locks they provide (and over charge for) are horrible. The sliding mechanism to open door gets stuck so you sometimes can’t access your space! Also there is no one on site to assist and the other public storage nearby goes to voicemail when you call for assistance. Very frustrating to not be able to access space I pay for. Edit: issue was corrected, new management seems to take issues more seriously. I have access to my storage.

Very pleased with the customer service at this location. Had trouble accessing my storage unit late in the evening but the site manager and staff quickly assisted. Also received several follow up calls the next few days to ensure that everything is taken care of.

This place has possibly the worst staff known to man. We cancelled and closed our unit and got confirmation. For the next two weeks we got called about payment. We spoke to several people in the office and in the “big management” because we CLOSED our account. They said they’d take care of it. Well guess what? We just got a collections bill in the mail from this place. Honestly, just get a unit at a different facility down the road because these people are trash.

I just cleaned out my locker and was unsure about the checkout process online. I called the local number and Craig assured me that he would take care of the checkout process. I had an email confirmation by the end of the day. Nice job, pretty spiffy.

I Literally WOULD NEVVVEERR RECOMMEND THIS PLACE FOR SEVERAL REASONS !!! VERY UNPROFESSIONAL !!!!

The manager Jay was very helpful and proffesional. Made sure all my concerns and questions were answered . Made sure i got the best rate available!

Great job Janine

Everything was all good here. Good prices and good value for your storing needs.

Janine was very helpful and provided great customer service, which is hard to find these days! She was very accommodating with helping me work out a couple of issues we had, including getting us into our space a day early. She was very reliable...when she said she'd have her phone with her if I needed her, or scheduled a time for me to call her upon my arrival to the gate, she was dependable and answered. Price is one of the cheapest around and units are very clean. 3rd time I've used them and will continue to do so in the future, if need arises.

Great place for storing items you don't need or use right away.

Public storage is in Lisle on Ogden. Clean place.

Craig was very helpful. Went the "extra mile" and got me all set up in a crisis time. Made my day.

Great experience! feel good about where I choose to store my items thanks to a wonderful representative named Janine

Do not recommend placing reservations online. Limited date selection which can cause issues in losing the space you need. After selecting the 30th and paying all fees upfront I thought I was good until the next months payment but I was very wrong. PS tried to charge me an additional day rental automatically but luckily the card I used expired that month so the charge didn’t go through. I tried calling locally and couldn’t reach anyone so I went online and sent a message about the situation and asked to be contacted. Weeks went by and I finally received a call from a customer support agent who couldn’t help me except for giving me another customer support number which I called and they couldn’t help either. While on the phone with her I received an email stating they are about to put a lean on my stuff for a late payment and I haven’t even been in the space for a month yet. Then the girl I was speaking with sent me to a supervisor where I was placed in a voicemail system. I left a message and have still not received a response. Since I didn’t want a lean on my stuff I updated my card and reluctantly payed the late fee. All of the time I wasted having to deal with this mess is more costly then the stupid fee I shouldn’t have been charged in the first place. Just make sure you’re not blindly charged days after moving in. Keep an eye on your account.

Janine, you are awesome. Thank you for your help!!

Worked with Janine. She set me up quickly and gave me all of the details I needed. She is a gem!

Excellent Service at this location!

Great customer service seen her on property she was more then helpful and answered all my questions great job Janine

Why the heck did Public Storage just raise my monthly rent by $40? Is this standard practice?

Work with Alex. That's all I have to say. Great guy, and super helpful. Appreciate all the efforts he's made on my behalf to help me make sure I'm getting the best value for what I actually need.

How much the late fee

One of the best Public storage facilities. Alex, the property manager is awesome. He is friendly, knowledgeable and the most helpful person I met. Every request I have had so far, he delivered with a courteous attitude and within a reasonable time frame. Great job, Alex!

Even in COVID times and with a down cable wire, Megan, the property manager at the Naperville location who was helping at this Lisle location, went above and beyond to make sure that I could safely get in my storage unit. She was also willing to step in and help with you manager, when needed and handled a tough situation with a lot of grace. My thanks to Megan for all of her help and to making sure me, customer, was able to safely enter the unit after a tough situation!

I had to get to Public Storage storage to fix my storage lock issue however someone had to be on site. I connected with Megan at the storage to coordinate our times. She gracefully stayed over her usual time an extra 45 minutes! She assisted and was very helpful. I truly appreciate Megan who went above and beyond. I thank you so much for all her help! Sincerely, Amy S.

I would like to thank Public Storage for helping our company through this very difficult time during the pandemic. The manager was very professional and accommodating when we had asked to not increase our rental costs to help offset our company expenses. We will continue with our partnership with Public Storage and look forward to better days.

I am a long term renter at this property and Alex has recently helped with my needs and questions in a timely manner and always calls back as promised.

I was at first surprised and then disappointed after learning that my next months rate was going to be increased. I then called my public storage manager Alex and after discussing my concerns he was able to help me get my new monthly rate knocked down to a price we could both agree on. I have used this storage facility for the last two years and have always been treated with respect. I would recommend this storage facility to any one that needs their services. Thank you Alex for your continued support and professionalism!

Great selection of moving supplies.

Every time I go to this storage. I get a Great results it’s a customer. The guy name is Alex made me happy for the changes To Different storage. Thank you.”

This is the second time I have used this property. Eric the previous manager was always very nice and helpful. Alex the new manager and Darlene a newer employee have followed suit. I downsized my unit and they both were extremely friendly and helpful making it an easy transfer for me. I recommend this place as it is well kept and has great employees.

Erik was very helpful and made everything very simple, quick, and easy to understand!

I spoke with the sight manager Eric on yesterday. Excellent customer service. Very professional and very informative about all the details of the facility.

The office manager Eric is always pleasant and so very helpful. Thank you Eric

Erik was very helpful and friendly! Great service!

Erik was a huge help & a great person to work with. Public Storage as a company hides a lot of fees & add-ons, so beware.

We have used PS a lot thru the years. But they have priced us right out of the neighborhood! Can't explain a sudden increase of $30 a month............

I wasn’t really excited about the fact that I needed to get a storage unit, but Eric made the experience painless. I feel good about leaving my belongings at this facility. Great job!

Great location and wonderful service. The manager Erik is very good, recommend everyone to store their items here.

I had originally rented my unit online. Public storage has thr best prices around compard to other facilities in my area. The day before my check-in date and the day of an employee named Erik had called me to get me started on the check in process and we set up an appointment. At my check in time, Erik was waiting for me. He was friendly, super energetic, he even remembered my name. He took me on a quick tour of the facility and showed me my unit. The property was clean and had sercurity cameras which made me feel bery safe. He showed me my unit and we walked back. Got it all set up in under a half an hour. The process was super easy and really fast. I would say if you are looking for a storage facility I would pick this one for sure!

Ebonee did a great job for us. Great experience.

I pay my rent here every month. I have 5 units at the moment. I appreciate Erik’s kindness and consistent commitment to service.

Great taste. Beautiful place.

Perfect service.

I stored my items here for almost 3 years. Great managers especially Erik. Very happy we chose to rent a unit at this property specifically.

I rented a unit at this location for 4 months. I had so many questions and so many special requests and each time I needed something Erick was there to guide me through the process. He was kind, funny, patient and made sure I got the best deal for my rental! Such a special place!

We needed storage and we looked last minute and this place was available now. Erik is very friendly and helpful.

Friendly.

This locations manager, Erik, has excellent customer service skills. Knowledgeable and is very helpful.

Erik was extremely helpful and very knowledgeable.

friendly stuff, good people and price

Came in to pay my moms bill. He also helped me figure out the website so I can assist my mom in paying her bill online at home.

This location is very clean and the managers are efficient at helping my family find a unit to store our belongings in. The property manager, Erik, was kind and made the process very fast and simple while still making sure to explain everything we needed to know.

Janine was very helpful in getting the right space I needed Thanks very much I appreciate the help

Storing my items here was easy thanks to the manager Erik. Thanks for all the help and information Erik!! I’ll definitely be back!

Erik went right to work and took me to the unit. Explained what I needed to know and straight forward. I left with no questions in the back of my head. Thanks again!!!

Found this storage as we have moved and was looking to store our motorcycle. The General Manager Erik made our experience effortless. We highly recommend public storage in Lisle.

Erik was extremely helpful! Excellent price, adequate unit. Much better service than U-storit across the street.

Erik was super helpful when switching units and ive always gotten good service here but the random price increases have gotten real old. Debating just throwing everything away at this point honestly 🙄 or moving to literally anywhere else

I rented a unit today. I prebooked online and confirmed everything today. I got to lock in my rate before a promotional period ended which was awesome. Erik, the property manager was very helpful in explaining everything and giving us tips. He was clear and concise. He definitely helped the whole thing go smoothly!

Eric was very helpful. Not pushy but good at reading what I needed

Rented a unit for my parents, Eric was super helpful and nice!

Erik was very courteous and helpful during my check in process. He was great in making suggestions to protect my items while in the unit. Erik made the check in procedure very efficient and addressed all of my questions. He provided a great customer service experience.

Erik was very helpful and the store looked really clean. Appreciate all the help I got there. Will recommend to all my friends

Excellent friendly, knowledgeable service by Erik! Thank you for all your help. Very easy checkin & checkout process. You’re the best!

Bought some boxes from the store manager named Eric. Very knowledgeable about what boxes I would need for my move and helped get exactly what I needed

My Grand Daddy and I came to this location to look into getting him a small unit. I suggested to him Public Storage cause I am a big fan of the company and have a unit with them as well. Mr. Eric was very helpful to us and helped us choose the right unit for his needs. Told us the amount of stuff we can put in the unit we were looking into and it fit my Grand Daddy’s needs just fine. A big shout out to Eric for helping us choose my Grand Daddy’s unit and making us feel comfortable in the decision. I hope all Public Storage facilities give customers the same experience as Eric gave us.

Erik the property manager was so great to work with! Thorough, efficient and polite. We got the first month at half price, they prorate if you need, so helpful! We had actually started across the street and found they were a little deceitful and are so glad we ended up at public storage!!

Erik helped me choose a storage unit when I arrived. Erik was very polite and helpful and definitely made this easy. Because of the good customer service I purchased my unit today.

I just got a unit here and my experience was great!!! The property manager, Erik, was fantastic! Courteous, professional, efficient, and helpful in finding out my needs. Erik has the best customer service skills I have witnessed in a long time. Very polite with me and a customer coming in to make a payment. The facility was also incredibly clean and this location is the most technologically updated facility of any I have used. Come to PS- Lisle and you will not be disappointed.

Great storage. They raised the promo rate exactly 6 months after I started renting.

First time using a storage, the manager Erik got me set up and ready to move in real fast. Nice clean facility.

After a traumatizing moving experience I needed a sizable storage unit for the right price in a matter of hours. I called this place and Janine was comforting and knowledgable. She answered every question I had and made sure she was able to accommodate my situation. This location feels like a family owned business, and I would recommend it to anyone in need of their services!

Great experience and Erik could not have made it easier to get the best deal and set up quickly in my unit. I would recommend this facility as its clean, secure and efficient with a super helpful staff.

Erik was amazing! Helped me with all of my storage needs and then some! Will recommend this to all and will come back!

My key was stuck inside my lock and no one was able to help me get it out. I went to the manager Erik and he had my problem fixed very quickly. I am glad Public Storage hires such capable managers! Especially on days as cold as this!

Came in to pay a family members bill. Erik was very friendly and fast when we looked up the account. Definitely will recommend everyone to rent units at this public storage!

Awesome service by Janine! Quick and easy!

I have had a good experience using this facility and on multiple occasions I have been assisted by Eric who has been very helpful and polite while providing a personal touch whether it was involving an account matter or anything else involved with the rental unit. I would definitely recommend this to anyone looking for a rental unit.

Janine was great. Painless and easy rental.

Great customer service.

I come to this property often to access my tools and gear I need for work. The new manager Erik is great. Very helpful and knowledgeable. Keep up the great work guys.

Had a problem with the light bulb in our storage unit and was fixed right away, great customer service!

Great service by Sairrah, thanks

The best prices I saw on Ogden Ave. Eric was very helpful and courteous!

Erik got me squared away quickly and efficiently, easily answered all my questions, all for a great price.

I've been a repeat customer for a number of years, I store a car in the winter months ......as always the customer service was top notch, Erik was outstanding in seeing that I got the unit I needed , I plan on being a repeat customer for years to come

Beware, after 6 months they changed our fee, increasing it by $26./more they don't tell ya that when you sign up. They could also care less that you are going to move your stuff from their facility.

Eric was a great help, knowledgeable and cool! Highly recommend.

Janine was the best! Very helpful, came in a little late & she got me in & out no problem!!

Janine was helpful, knowledgeable but better than that she was SO nice and friendly it made this experience so great which isnt easy to do. I would recommend this facility to anyone above anywhere just because of her

Janine was so pleasant and great to work with! 💗

Janine was fast and efficient!! Super helpful and does her job thorough!!! Very pleased!

I switched to a larger unit and Danielle was awesome. Very professional and knowledgeable. She is a asset to the company.

My first time renting a storage facility and I had a major issue with my storage lock. When the attendant Janine tried the lock, the key snapped off and remained inside the lock. I had movers their ready to unload a full truck. Thankfully Janice called her district manage Chris Hubert and they were able to get a lock smith out ASAP. What was a very stressful moment could have escalated had it not been for the professionalism and attentiveness of Janine. Public Storage I just want you to know that Janice was excellent and very attentive to everything until my situation was resolved. She is an excellent employee and someone you can feel proud of representing your company and brand. I give her 5 stars!

Great storage facility, rented there for a long time, very clean facility, never had a problem keeping my stuff clean and safe !

Danielle was very helpful when I was locked out of my space. She was very helpful on a very hot day and gave a good portion of her time to resolve the issue. Thank you Danielle.

Came in to buy some boxes and also have a storage place here Muhamad was very very helpful and nice.

The guy who checked me in was nice and extremely fast (although too fast for you to absorb the information in the contract which isn't helpful). The guy who was working when I tried to check out was extremely rude and unprofessional. He had no customer service skills whatsoever and was very defensive and quick to put the entire blame of an issue on me. He talked down to me and wasn't understanding at all and he clearly did not care how he speaks to people. He was a complete jerk and he ruined the experience here. I'll probably never rent from Public Storage again because of him.

Ryan gave me wonderful service during my hardship of a broken key inside my cylinder lock

Ryan was incredibly friendly and very helpful!

Ryan was very helpful and respectful when I was asking questions about the sizes of the different units

Ryan was extremely helpful with getting me set up for a storage space. He answered my questions when I called and was great when I came in to sign all the paperwork. He also was quick to answer some of my questions when I called after moving some stuff in.

Ryan was very helpful answering all my questions and finding the right storage space for my needs.

Ryan was very helpful with all my questions! Great customer service!

Ryan was very helpful

Ryan gave our family excellent service and ensured we got the right storage unit at an excellent price!

I recently switched from another storage facility to public storage in Lisle. Mohammed was very helpful. He brought me to my desired unit to make sure it would work for my belongings. He then went through all of the pricing and leasing information and made everything very easy to understand. I highly recommend using public storage of Lisle and definitely see Mohammed to get you taken care of!

Ryan was really help

This was my first storage experience, and I have to say that if it want for Ryan being hetti knowledgeable and mound it might hacer been my last. Thanks Ryan for making this a breeze instead of a pain.

Ryan provided excellent service! Best storage facility for the price by far!

Very helpful

Moving is such a pain but being able to find a place that has awesome employees like Ryan really makes things go smoother. He was nice, helpful, friendly and made sure that he was available if I needed help with anything. Thanks again Ryan for making my move a little less stressful!

Ryan was very helpful and courteous!

My girlfriend rented a 20x10 unit. It took in some water during a rain storm. Her mattress got wet and moldy.

Ryan was very nice and helpful

Ryan was very helpful and the customer service was fantastic

Recently came in to inquire about storage and Ryan was very helpful with answering all my questions. Clean facility and great rates.

Great service. Ryan & Mo were very helpful.

great place to store your items clean and dry all the time

Ryan was very helpful with my storage needs ! Overall great expierence

Ryan was very helpful with my storage needs. Highly recommended!

I have nothing to say but 100% quality service from this location! Ryan is hands down the most helpful and honest employee you'll ever meet. If you are looking for any place to store your belongings during a move or just to store excess stuff then this is the place to go for sure!

Great rates, nice facility, Ryan is extremely helpful. Would recommend to anyone needing storage or moving supplies.

Ryan was a great help with my storage needs

Ryan has amazing, over the top, customer service! Very helpful, and kind!

Ryan is awesome, very friendly, and knowledgeable about his job. He was great help. Thanks ryan.

I have used this storage unit numerous times over the last 8 years & have been 100% satisfied everytime!!! Have always dealt with Ryan who is amazing & has always remembered my name & everything which isn't that big but makes a great impression!!! Will always come back here when I need it & hope to have him helping me everytime!

Ryan was very helpful with all of my moving, storing and packing needs

Awesome service by Ryan. Have been renting on and off for 3 months and Ryan was always very helpful. I moved to a new place but I sill come here for renting storage space

RYAN IS VERY HELPFUL AND FRIENDLY!!! I HAVE BEEN PAYING FOR YEARS AT THAT LOCATION WERE RYAN manages. He's the best !!

It has been an excellent experience renting here, thank you for the great service Ryan

Ryan ....2 words OUTSTANDING SERVICE!.... Thank u for the help. and I really suggest that if ur looking for a storage unit come to my man Ryan's

Ryan was a great help with all of my storing and packing needs

Chelsea was helpful. Very sweet bubbly personality.

Ryan was very helpful with all of my storage needs.

Ryan was so helpful in working with me to determine the size storage unit I would need to handle all of my belongings. I really commend how clean they keep this facility. I certainly trust them to handle my storage needs. Thanks Ryan!

Ryan was very accommodating showing us units and options. Made getting storage unit simple and painless. Plus their prices are better than nearby locations.

Very nice and helpful person. I give him 5 stars

Got storage

Ryan was a great help with all of my storage needs, would definitely recommend

Ryan and Chelsea were great! Very friendly customer service every time I've stopped by.

Went to this location recently for packing supplies and I left feeling like a moving expert. Would recommend anyone moving or storing to go visit Ryan!

Came in to rent with my wife, had one of the best experiences ever, Mohammed was very helpful and friendly and gave us a great size unit. one of the cheapest prices we could find around town.

Ryan was very helpful with my account today!

Mohammed was very helpful and extremely friendly!

Ryan provided us with professional service!! Higly recommend this place!!!

This place is great. Ryan made this such a easy experience. Thank you! I will recommend this location to all of my friends.

Went in to this location today to purchase supplies for my upcoming move and Ryan was a huge help. I can breathe easier now, thanks buddy!

Ryan was very friendly and helpful with all of my storage needs, would highly recommend this location to anyone

Ryan provided great service and was extremely helpful with answering all my questions. Great place to store your stuff.

Ryan was very knowledgeable and very helpful !

Great customer service. Ryan was very helpful and assisted me with all my storage needs during a very stressful time. Much appreciated!!!!!

Ryan was very helpful and did everything he could to meet my storage needs.

Ryan was very helpful during my move

Ryan is very professional and knowledgeable. Would recommend to anyone!

Ryan was very helpful its been a pleasure working with him

Beware the $17.95, mandatory hidden fee for a required "cylinder-style" lock, required at this facility. By design, it's not disclosed until the time you take possession of the rental unit. You may use your own lock **in addition to** this cylinder-style lock, but you must purchase the cylinder lock at this location. Q: Why is this specific, required lock purchase not mentioned until a renter shows up in person to move in? A: Maximizing profit, and fleecing customers. Q: Why did the location representative not disclose this when I spoke with them by phone? A: I was advised that "corporate" doesn't like this to be mentioned by the local facility or by their call center which provides the price quotes and holds the initial reservation. Q: Are you sure I can't use my own lock *instead* of the cylinder lock? A: You cannot; corporate apparently audits the property periodically and gives demerits to the management if they do not have these ($17.95, mandatory) locks on each of the units at the time of their inspection. It's a genius way to generate revenue; until it's viewed as an unfair trade practice. Compare our low rates (without the hidden fees); then we'll hit you with them when we see you in person the day you move in... Buyer (Renter) be warned and aware.

Ryan was very helpful

Ryan was very helpful, A+++ service. Many thanx.

Mohammed was very helpful when i came in to Buy boxes great customer service.

I was very satisfied with my recent visit to the Lisle Public Storage, Ryan was very accommodating and helpful!

Ryan was awesome...He was very helpful and informative...Thank you for having such a wonderful employee!

I have used Public Storage at other locations before, and have never been dissatisfied, but Ryan really went above and beyond my expectations. He was efficient and pleasant, knowledgeable and personable, he is very good at his job and seems to enjoy doing it. Wonderful Public Storage location and facility.

Ryan gave me and my family great service!!

Ryan was very helpful! A pleasure doing business with. Thanks!!!

Ryan was VERY helpful and made my rental experience pleasant.

Ryan at the front desk is always tremendously helpful and cheery which makes my day easier. Great service

Ryan was awesome and super professional

Ryan was great to work with. He was very thorough in his explanation of the billing system and extremely helpful when it came to me changing my reservation type and time multiple times. Great person to do business with.

The property managers here are the best in the business!!

Ryan is very personable! The very best service all the time! Incredible!

Ryan was great and professional. A pleasure to do business with him.

Ryan is the man! Great service!!!

Ryan was very informative and helpful in the process of needing a large storage unit while in between homes. He was knowledgable and able to quickly move us on our way. I would reccommend this location to anyone.

Simple, easy and all done in a matter of 15 minutes from the time i reserved a 10x15 locker to driving to sign the contract. Ryan knows how to make this experience an exceptional one. He was professional, informative and ultimately knows this business very well. Thank you!

I enjoy renting at this facility. Even with all the ice and snow, Ryan does his best to keep the place as dry as possible. He is friendly, knowledgeable, and makes sure that all renters are informed on the goings-on of the property. A great location in Lisle and competitive pricing, I would recommend everyone to rent at this Public Storage.

I was at this property the other day for moving supplies and Ryan was very knowledgeable and friendly, will recommend to others... I was really impressed.

I rented 2 units at this location a week apart and worked with Ryan on one unit and Brittany on the second unit. Customer service here was top notch- Calls returned promptly-assistance with packing questions and materials-contract explained, and the units were clean and accesable.THANK YOU

We have been using Public Storage for many years. Every year "Ryan" at the Lisle location is amazing. He is spot on when it comes to registering our account. He makes everything so easy. I would recommend this location to everyone. If you are looking for a storage facility that has easy access, treats it's customers with the most respect, keeps its driveways snow free, this is the location. Thanks Ryan for going above and beyond.

Ryan the storage facility manager was always there to help and guide me. The easy access code made getting in and out easy. All the supplies I needed were there and accessible. My items were stored for over a year and in good shape. I would recommend Ryan and this property to anyone. I am thankful I picked this storage facility, and I did because of Ryan. I am no relation just a satisfied guest.

I have had an excellent experience so far. Ryan, the manager, explained everything to me, showed me the unit which was dry and clean and gave me all the info I needed. Very helpful and pleasant!