Public Storage Self-Storage Units at 1010 E Ogden Ave, Naperville, IL

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6
Address
1010 E Ogden Ave
Naperville,
IL
60563
Full Service Kiosk Available
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 53/moSmall 5'x5'- Inside unit
- 1st Floor
$ 53/mo $66Best Price Label -
5'x10'Online only price$ 57/moSmall 5'x10'- Inside unit
- 1st Floor
$ 57/mo $71Best Price Label -
10'x10'Online only price$ 102/moMedium 10'x10'- Inside unit
- 1st Floor
$ 102/mo $128Best Price Label -
10'x10'Online only price$ 103/moMedium 10'x10'- Outside unit
- Drive-up access
$ 103/mo $129Best Price Label -
10'x15'Online only price$ 150/moLarge 10'x15'- Outside unit
- Drive-up access
$ 150/mo $187Best Price Label -
10'x20'Online only price$ 203/moLarge 10'x20'- Outside unit
- Drive-up access
$ 203/mo $254Best Price Label -
10'x25'Online only price$ 260/moLarge 10'x25'- Outside unit
- Drive-up access
$ 260/mo $325Best Price Label -
10'x30'Online only price$ 272/moLarge 10'x30'- Outside unit
- Drive-up access
$ 272/mo $340Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Naperville
Resources from the Help Center
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Naperville Storage Units On Walter Payton Memorial Highway
This Public Storage in Naperville, right off of Route 34, offers cheap self storage to customers throughout the area.
Taking the kids back and forth from the Nike Sports Complex or nearby Seager Park for organized sports or just to burn off some energy? A 5x5 storage unit can be a great place to keep sports gear, coolers, folding chairs and backpacks for quick trips any day of the week.
Roughly two miles south of I-88, families near Diehl Road and Washington Street can use a 10x20 storage unit to hold onto old clothes, old bedroom furniture or old electronics, while a 10x30 storage unit is big enough to fit everything inside a five-bedroom home during the moving process.
Whether it's indoor storage units or outdoor storage units, this property offers customers a few different storage rental options.
The property manager lives on site and customers receive a keypad code to access the gated storage area. This location also features vehicle storage options, as well.
In a city that prides itself on "Great Service – All The Time," Public Storage is committed to providing Naperville customers with terrific service and cheap storage units every day of the week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 268)
Meg was great, prophesy looks good with it updated
Run down but less expensive than others
Meg was great, she answered all my questions and made the move in super easy.
Dee was amazing to work with and really went out of her way to provide exceptional service. She knows her stuff and was extremely helpful in making the rental process smooth and painless. Thank you Publix and thanks especially to Dee. What a great ambassador she is for Publix!
👍👍
I had the best experience at this public storage. Thanks to Dee who was very friendly and understanding, and it was by far the best customer service Ive had thanks to Dee
Thank you Dee for making my rental fun! Nice place, App is convenient too!
😀
John was great every step of the way explaining everything from start to stop helped me install app on my phone explained everything on how it worked also explained all the pricing details,you guys have a great employee here hang on to him what a fantastic worker
Nason was so amazing and very helpful. I was there the other day, and I had so many questions. I didn’t really know much about storage units and he was so patient, answered every question with a smile. Explained how it all worked in detail which I loved cause again I had lots of questions. He made everything so simple and easy. This was one of the best customer service experiences I have ever had. Thank you again Nason for all your help you are awesome.
I originally rented a 2nd unit to take care of my overflow move from a house to condo. Sally did an amazing job of changing the reservation to an outside unit close to my other storage location. She made it easy and seamless. Sally is great to deal with, and took care of my many questions. Thank you!
Great experience by manager sally. Thanks for helping me save money.
Easy sign up for my new storage unit in Naperville. Sally was great
Great service,helped me save a ton of money. Thank you manger Sally
Very great customer service
Sally took care of all my needs. Found a perfect storage for me with a great rate. I highly recommend meeting Sally cause she will take care of you and give you great service. Rated AAA+++
App was extremely easy to use
Very helpful. Was able to take of all my questions and issues
Great customer service by Sally
Sally was absolutely amazing! I’m a business owner and having an employee like her is such a blessing to a business. Great job hiring her. You have my business for life because of her.
Had great service by Sally and Megan. Thank you for ur help.
Sally and Megan were very very helpful. Helped me save tons of money. Very helpful after the holiday chaos 😁 highly recommended 👌
Sally helped me get set up, very easy process and super nice lady!
Great customer service. Thanks Sally
Never had a better experience with a storage place! Couldn’t be happier. Staff was amazing, I believe her name is Sally. She is a rock star! She went over and beyond for me!
We just rented here with the help of Sally who made the process super easy. She was incredibly responsive and walked me through everything I needed to know about our rental spot. Highly recommend!
Sally was great! Quick and easy!
Sally is very good she help me log in the app
Sally was the best with getting me everything I needed. Great Custer service. Thank you so much
Sally up there gave me excellent customer service , highly recommend
Sally was wonderful, friendly, helpful and patient in accommodating me, so appreciate her, thanks!
I recently rented a storage space here and working with Sally made it quick and easy to get set up. She gave me a call to confirm our appointment, showed me the space, explained all pricing and helped me set up the PS app. They also have moving supplies there which was convenient. Property seems very well taken care of. I’m glad this was quick and easy because the moving process can be tough!
Good location and excellent service by Sally the Manager!
Sally was great getting info on boxes and storage options.
Sally is Awesome! She gave me great customer service! Service with a smile.
Run down facility. Helpful management. Units are old. Understandable why insurance is charged. Easy access. Wish there were temperature controlled units.
My experience was excellent. The manager Craig was extremely helpful.
Great customer service from Craig. Very polite and helpful man!
Craig was so helpful when it came to helping my girlfriend and I solve an issue with our loading truck. He really went out of his way and we appreciate him, thanks Craig!
A sincere thank you to Craig at the Ogden Ave location. My unit had an issue with the lock and Craig went out of his way to get my my replacement set of keys in a timely manner. Thanks again and keep up the great work!
Janine was awesome great customer service I'll miss her
Ashley was professional, efficient, informed, and very helpful. Her customer service was top tier!
Terrible place with no cameras and irresponsible staff, not to mention the fact that you can't pay your (EXTREMELY overpriced) rent with any modern apple/Google pay options. Terrible company that all but forces customers to give good reviews and pays their employees like absolute garbage
Difficult to impossible to cancel insurance. Multiple emails went in answered. Also little experience in the front office. When app didn't work to access the gate they could not help. Took two requests and three weeks to get a lightbulb changed in my unit. Rates raised after only 4 months into contract.
Janie was AMAZING! Great customer service She made my transition to a bigger unit easy.
Ashley was very pleasant to talk to and walked me through everything.
Great customer service thanks jay your awesome
Great customer service thanks Janine
The Manager was absolutely amazing! She was able to address my storage needs
I stopped by at this location today because I was shopping around for storage units and Ashley answered all my questions and was very kind and polite and straight to the point. Although I don’t need a storage until March , she explained to me how I can make a reservation and complete it online and move in when I am ready. Thank you so much Ashley, you were great.
Amazing employee and best prices around. I wouldn’t think about storing my stuff anywhere else.
I’ve always had good experiences with Public Storage. The have the best prices and the best employees at this location.
Great customer service from Janine I came in look for boxes
I rented with them over a year, called before 10/1 to cancel, spoke with Janine. She said verbal confirmation was enough, no formal letter needed to be dropped off. Turns out she never wrote anything down, my account was charged for October. I then spoke with Craig and he was super helpful. He confirmed that Janine never wrote anything down. He also confirmed I hadn't entered the facility since before the first, confirmed my unit was empty, and sent me a move out receipt. He then told me that he personally had no way to get me my money back but to call their "We Care" department and they would refund me. Well, nothing ever came from the We Care department. I had to contact my bank for a charge back. A few weeks later, I've started getting multiple calls a day from a collector. And today I received a letter from the collector saying they're trying to collect for Public Storage. So, please be aware before renting here! Get/submit everything in writing. Otherwise they'll send your account to a collector, even if you don't owe them any money. And they won't even let you know they're doing it.
Janine was amazing and helpful once again!, my things were in storage for over a year and got molded. I was livid until she calmed me down and help me file an insurance claim. The best! Service ever.
Craig is a magic maker!!! He showed us a trick with the door and lock and it works perfectly! He is so kind and I am so glad we got to meet him.
Facilities - good condition. Billing and payments : rip off, was charged for insurance even though I have my personal insurance and was never refunded. Also, what type of business pro-rates move in rent but not exiting. There are a lot of options in the world of storage. Choose wisely, not here.
Super easy to rent online and get set up yourself. Clean and well maintained all throughout. Felt very safe and secure even when accessing the unit by myself at night. If you happen to need help from an employee, Craig is the best. I’m glad I picked this place for my storage needs.
I was assisted by Craig who did a fantastic job getting me settled in. Mr.Craig provided me with an outstanding helping hand as i moved in on a tragic rainy day. I am more than pleased with his assistance. Thanks for the wonderful experience!
Janine was very professional and helpful
Came in looking for moving supplies and Janine helped out alot... great customer service and very knowledgeable.
Great experience with Janine. Friendly and knowledgeable. Great experience! Highly recommended! A++++ service
I have twice used Public Storage in Naperville - two different facilities but both on Ogden Avenue. The customer service has been great both times, and both units were CLEAN and DRY and easy to access. Special thanks to JULIE! Photos of last unit rented - move in ready and move out clean.
Great job Janine great customer service experience very helpful
the representative jenine was perfect and professional....made us feel at home...she definitely knows her business really well and deserves a raise.
Extraordinary customer service!!!!! I was really under pressure with moving and finding a suitable storage facility..but when I came to public storage and was assisted by a young lady by the name of Janine all of my worries subsided I mean she is truly a respectable, kind, and she listens. Made sure I had the right size and unit for my needs very considerate for my situation. Hands down best location to store your items!!!!!
Janine had great customer service fast and friendly
Janine was very professional and accommodating to my problem! She didn’t hesitate one second to bump me to a larger unit. Thanks so much. Also thanks to Alex, made paperwork seamless and quick!!
Alex was exceptionally friendly, insightful and helpful. He made my entire experience a breeze.
Easy set up and very professional service
Stored my stuff for 20 years, the price goes up every year until it was nearly twice as much as the same size new unit. I had to move out and into another unit but couldn't get use the one month free or 50 % off first month. Seems to be the same everywhere you go. The employee do their best but corporate policy is not good.
Owner of Cabi-Shield CabMat. Martha Stewart was my customer for a decade. I am picky. Alex who helped me find storage in Chicagoland has been awesome and helpful. Thank You.
Alex (new mgr)has done a great job following up on issues that have not been addresses.. But this company wow, this is the second time I have rented a unit from Public Storage...the initial price was a teaser rate and the price will go up 6 months later this time $50/mo increase...hard to get any correspondence via email Units at this location in rough shape
Janine and Megan were so friendly and helpful!! This was my third trip to get boxes and first time at Public Storage for them...I should have gone there all along. They made me smile and made me feel less stressed about my move!!
The best customer service ever Janine and Megan were awesome very professional and helpful the kiosks can’t give you that kind of service
Alex did a great job securing a credit on my account due to a billing mix up. I have been a customer for many years and it has been a great experience.
Alex helped set me up for my first storage unit rental. He is very helpful and knowledgeable about the property and unit. He showed me the unit and helped with getting the locks on the door. The property is clean and appears well kept and maintained.
Candy was very helpful she helped me get the right unit at better cost than other places I shopped
Been here about a year now. Great service. Just ask for JJ. She is the best and will take care of you.
Buen servicio muy
It's hard to get ahold of anyone and I dont like having to get out of my car to use the pinpad. The forced insurance isnt great either but understandable. If you want to keep your stuff away it does the job but youre not getting any commodities.
JJ the property manager was AMAZING. Ran into zero issues and moved my things in my unit flawlessly. Thank you again JJ for everything!!! 10/10 🔥
Janine was a great help and very friendly.
GREAT Customer Service Janine was excellent very clean environment I definitely will come back again
Employee Janine was fast and efficient and good customer service.
Friendly customer service. Clean storage.
I went in to look at spaces... Janine had great customer service I will be back to see her very soon
Great customer service great management your the best Janine
The manager Janine was great!
Chelsea has been amazing. I saw her at Glendale heights a few months ago and saw her today to change my autopay. She smiles so much.
Chelsea was incredibly helpful, smooth move in process, would definitely recommend
This is a big "thank you" to Janine at the Public Storage facility at 1010 East Ogden Avenue in Naperville. She is pleasant, thoughtful and a great problem solver. She made what could have been a complicated transfer of "ownership" a quick and easy process. They are luck to have her working there!
Janine was super helpful!
Janine is terrific...great personality....has all the answers. Very efficient.....doesn’t waste time!!! Give her a raise :-)) Rich Biegel
The company itself is great, but I would not trust Jorge as far as I can throw him, and that's not very far
Chelsea is amazing.
Chelsea was very nice and helpful and the prices are excellent especially when you reserve online.
Great experience with Chelsea !!
Jorge was very kind and helpful!
Jorge was very helpful and informative. H answered all of my questions. Great staff!
Chelsea (the property manager) was so helpful and thorough! I really appreciated her walking me through not only the space and the property but the process of rebating and maintaining a storage space, as it is my first time doing so. I got a great deal on my space and I have every confidence it will continue to be a great experience here. Thanks Chelsea!
Great customer service! Chelsea is always so helpful when i come in to get boxes
Quick setup/signup and friendly staff.
Amazing setup and really easy to get a lock on and start up!! Chelsea was great and answered all my questions! Please keep her as the face of this place.
Very professional service. Very organized
Good price, easy process and service.
Janine gave us great customer service she was enthusiastic and very helpful. Janine did awesome.
Great experience and fast check in with Janine at public storage. Thank you so much
Great customer service!!
Chelsea was super nice!
Janine was amazing! Highly recommend this location!
I had a very nice experience with Chelsea, very helpful and efficient.
Very clean and well run location. Staff is friendly and professional. I highly recommend this location.
My uncle's buisness stores here since 2017. We have had a few units at other locations. Easy access and very accommodating. Very secure location. As long as you pay the rent, they make sure your taken care of. Arielle was the first manager to check and see how we are doing outside of visiting the office. Much better location compared to some.
Clean facility with a helpful staff. 10/10
Very good place and clean !!
Just rented a unit.. Property manager Chelsea was super friendly and knowledgeable! Great place to rent storage space!
Fast and friendly service, Josh was friendly and explained all the details on getting into my storage unit.
Great fast and smooth
Came in looking for boxes and Janine was amazing!!! very helpful, she answered all of my questions with know problem, great location great Manager I will be back just because of her great customer service
Was a great help when I was looking for merchandise.
Chelsea was great and very helpful! Would highly recommend! Helped us pick out the correct size we needed and was very kind and courteous
Oh my gosh. Just don’t. The lockers are damp, security is an illusion, and the customer service is awful. Everything with this place has been a headache since we moved something in and problem resolution is pathetic. Billing is confusing, explanations are non-existent, and topped with the poor storage conditions, it was a regret from the time we signed the lease. If you’re looking for security, acceptable customer service, and a clean facility, I highly suggest you find another place to store your belongings.
clean and safe facility with a very friendly staff
Janine was great thanks for the awesome service!
JANINE is the bomb very friendly, fast, amazing. Explained everything very well. If you need storage CALL HER!
Janine was amazing, helpful, friendly, quick. Best storage place ever!!!
Quick and friendly service
I rented from Public Storage a few years ago and I'm renting from them again. Still good service and I recommend them anytime. Chelsea was very helpful and talked me through the whole process. Smooth sailing!
We were in need of packing supplies and my husband had insisted we try his two "places" at 4:50 and 4:55 on a Sunday evening with no luck. I kept telling him that Public Storage was our best bet. We pulled up at 4:59 and couldn't have been greeted more warmly by Janine. She was friendly, patient and in no hurry. I was able to complete the tasks I had needed to that evening, thanks to her. Janine is a real asset to your company as her attitude and pride were that of a business owner!
Easy reservation and check-in, with reasonable pricing! Janine was very helpful and clearly explained every part of the process and facility policies. Gate hours are generous, and drive-up access to the units a plus!
Chelsea was extremely friendly and helpful.
Janine very fast friendly and efficient
this location is clean but the office smelled like weed in the nice lady janine was helpful but she also smelled like weed an cigarettes to be a corporation public storage need to do better on who the hire . very unacceptable for the company not to do drug tests on employees public storage need to be shut down for misrepresentation
The office was very clean, storage was very clean, lots of lights Janine gave me great customer service if your looking to store your stuff in a safe facility I would go with them
Janine hasGreat customer service skills fast and easy every time that I come to this location great story great manager
Awesome!! Chelsea is awesome!! She was very helpful!! Thank you.
Janine Is The Best Thanks For Your Great Costumer Service
Janine rocks and was very helpful !
Janine was very helpful and made the process super quick and easy! Great place!
Janine, the manager was great to work with. Helpful, Nice and made the process go very smooth.
Chelsea was so helpful, I got to look at a unit and will be moving in soon!
Anya was really helpful and made the renting process a breeze!
Anya was personable and nice
Chelsea is super friendly. Always smiling.
Chelsea is awesome. So much better than the previous manager.
I just rented a unit here with the labor day special. Janine helped me out and was very friendly and helpful with all of my questions. I will be sure to reccommend this business to my friends and family.
Chelsea was great.
Chelsea was super friendly and very helpful.
Janine rocks! Great place, price and super clean.
Chelsea has great customer service!
Chelsea is amazing. She is friendly and helpful. I needed to pack for a move and she helped me get everything I needed. I also need a place to park a van for about a week and she searched the area for the best location for me, found pricing and called over there to make sure I would have a place to store my van. She is such a cheerful person, you can't help but smile when she talks. Thanks so much Chelsea for making my life easier.
Chelsea is awesome!
Chelsea is awesome!!!! But I ended up checking out early, throwing away free time, because these units are way too humid for storing anything you care about.
Amazing experience! I’m new to the whole storage thing so it was so comforting working with Lisa! She was so kind throughout explaining things without being pushy! It was wonderful! I know my things are in good hands with them!
Janine is a most wonderful help and terrific member of your team! Seriously, she helped make a tough event very manageable and pleasant. You should be very proud of her! However it was technically very difficult to give a review due to your process. I want you to know that because it no doubt reduces the number of reviews you get.
Chelsea was so helpful and informative!
Chelsea was such a pleasure to work with it! She was kind, knowledgeable and very helpful! It was a pleasure working with her!!
Chelsea answered all of my questions and was super helpful! 5 stars
Chelsea was great!
Chelsea was AMAZING! She is a great and dependable person. Thanks for having her!!!
Chelsea was helpful.
I came in around 10ish the other day with some questions and Chelsea was very helpful! The store was nice and clean and the spaces were well kept :)
Pricing is fair and staff are nice, but in the winter you need ice cleats to get out of your car.
Chelsea was helpful and very kind in helping me with some information!
Chelsea is hilarious and funny. Great person.
Lisa was a big help and even help me get insurance for my property THANKS BIG HELP!!!
Great facility, Lisa was very helpful.
Property Manager Lisa was professional, efficient, informed, and helpful. I was a first time renter, she got me a great deal, showed me what to look out for, and made the process painless and actually pleasant. After a day full on moving nightmares, she was a breath of fresh air. I would highly recommend her and Public Storage!
Lisa was very helpful and explained all the details about the move in for storage! Thanks to her!
Lisa was the absolute best!!!! We needed a storage locker asap and she took the time to listen to our needs and made sure we got exactly what we needed!
Lisa was amazing and super helpful!!!
Raven is the nicest person in life!!!
Good, convinent place to store things with a friendly, helpful staff, but can get expensive if you have storage needs for a long time.
Definitely recommend!! Lisa was GREAT!! She walked us through everything from the rental unit and the monthly payments.
Lisa was very kind and courteous. She was very helpful in showing me the facility and the storage unit and made sure that I was getting the right size for my items and helped to make sure I understood everything with the contract and auto pay. Would definitely recommend.
Drew is always helpful
Lisa was very helpful giving me information on storage
Lisa did very well she gave me good options on what to do and she helped me out very well. Thanks Lisa!!
Drew was absolutely phenomenal. I was new to this storage thing and he really walked me through it. Very patient and answered my questions.
Drew helped me with all of my questions. He was very kind and explained everything to me. He was a great help !
Not sure i can even give it one star--when originally rented I inquired about rate increases and was told they are usually once a year. I received an increase in 6 months that was $15 over original rental price. Whenever you call, no one answers, you will only get voicemail. If you leave a message you get a call back at closing. Then even tho gate hours to move things in are till 9, you dont have access to the carts to help you move. You can only use carts (didnt used to be this way) during office hours but then you need to make an appointment just to make sure the girl is there to unlock them.---Total inconvenience for what you pay to rent and difficult to have to worry about when to move things. Then you are supposed to leave the girl your ID which she isn't entitled to and then you are to replace the carts and lock them up as your job when the sign clearly states carts are for your convenience. I am older and had one item that with a cart would take less than 5 mins to move. Lisa rudely told me that she would not unlock the cart without holding my ID even tho she was standing right there with them. I said to just watch and i would be done in 5 mins and she rudely said its not her job to babysit the carts, yet its the customers job too and lock them up/ worst place I have ever rented.
Came in to make payment on account. Chelsea was super friendly and helped me out. Great customer service and will be making payments here from now on!
Lisa Was grest! Made the move in process breeze.... Thank you
So I was running late from work and Chelsea was kind enough to take her time explaining everything to me even though I knew it was past closing. She was very patient and took me to multiple units to find the best one for me. While she had a sense of urgency she was still clear and able to help me figure out my space. Will be looking forward to storing here.
Lisa and Chelsea were awesome and helpful!
The facility Manager on duty (was a woman (forgot her name)) was very helpful at finding the perfect unit for me. It was an all around pleasant experience.
Lisa was very nice and was very knowledgeable, and answered all of our questions with a smile.
Lisa was very helpful and is very knowledgable about products and storage! Loved her customer service. Loved her attention to detail!!!! Great service! Main reason why I chose Public Storage for our needs! My fiancé and I are very pleased! Thank you Lisa!
Lisa was awesome! She went through all the details of renting a storage unit and gave us tips!
Lisa was very helpful very efficient very friendly and welcoming I will do business with public storage and recommended friend thank you for your service
Lisa was very helpful! Explained everything very well and gave great advice!
Huge thank you to Mr.Mohammed for answering all my questions and concerns very respectful man I will only stick to public storage from now on I like the customer service they have
Lisa the property manager was very polite and helpful in explaining the rental process and all the documents.
Lisa was absoutly fantastic! Very detailed with the walk through of unit. Gave great advise and tips for storing our belongings! Highly recomended!!
Lisa is very helpful and thorough! Thanks, Lisa!
Mohammed was great with helping me out great guy!!!!!
great experience! thank you Lisa!
Mo was fantastic! Couldn't have been a more pleasurable experience.
Lisa provided us with A+ service. Very helpful and professional!
Lisa did a great job showing me around and helping me with all of my moving needs! Thanks!!! Awesome place!!
I'm a newbie to using storage units and had a unique situation after a death in the family. Lisa took the time to explain everything in detail and how to get the best deal for the space I needed. Thank you, Lisa. Looking forward to doing business with you. Facility seems secure and reasonably priced.
Lisa is awesome!!! Thanks!!!
Mohammed was very helpful, great experience.
The property manager Lisa met me at our scheduled meeting. She was very friendly and knowledgeable. She showed me the property first (what I would be renting), and was helpful about the best way to store items. She went over all the agreements with me, and verify my access codes. It was a pleasant experience working with her. I would recommend this facility if you need a drive up unit.
Great Service and efficient!
Great staff helps put a lot when needed! Seems like a very well managed place to be honest!
Lisa was so kind. Helped me to get the perfect space at a great price. Very happy with the service here!
Lisa was very helpful in explaining everything. Highly satisfied with my experience here.
The storage locker is very convenient and well priced. Thank you Lisa, you did a very great job of getting me all signed up, in the time crunch I had. I can't thank you enough for working around my very busy schedule!
Lisa was very helpful and courteous. Helped me through the whole process and answered all my questions. I recommend going to lisa for all your needs.
Lisa was very helpful :)
Great location! Place is secure and no leaks in my box. Lisa very helpful and knowledgeable at setup, suggesting plastic as it is very dusty on Ogden Ave. She sold me a very nice lock as I did not think about that. Lisa even helped shovel the snow bank one time I was there. Plus it's right near the 88 and Naper exits. If you need more space for your stuff, rent a box at this Public Storage and tell Lisa Coop sent you!
Lisa is awesome!!! Fast in and out explained everything really well.
Had great service Lisa was really helpful. And I'm glade to have a spot here
I've been with u guys for about 3to4years and Lisa has been the best person i've met she keeps me inform so i don't forget payment and i really appreciate her so very much very helpful and a good people person keep up the good work
This is the 2nd time within 2 years that we are renting space at this location. Lisa is an absolutely delightful person to deal with! She is very knowledgeable, efficient, courteous & detail oriented; and, great on follow up as well. Lisa almost knows the questions I'm going to ask before I do, lol! She is a pleasure to do business with; and, I highly recommend this location for anyone who is looking for a storage unit! Thank you once again Lisa!
Lisa was great explaining everything and getting me on my way. Asked enough questions to figure out what I needed, but not too many questions. Great service - just right.
This is a great location and very easy to get to. The server at the desk Ryan Fleener is very helpful whenever I need help with anything.
Very glad Lisa gave me great service!!!
I've been at this location since late July. Lisa helped to get me through the registration process. Once that was complete and I had access, everything else was fine. I've been through a full billing cycle now and I feel their billing is fast and accurate. I had a minor billing adjustment early on, and they got the refund to me pretty quickly. Thanks!
We came in from out of town to bring our son in for college. We found out last minute we would need to store his very valuable tool box. When we finally got to this location they were just about to close. Lisa stayed very late to help us out and was very patient even though we were all edgy. Thank you Lisa!
Very helpful and very courtesy did a great job
Lisa provided excellen thourough customer service
Lisa was very courteous
Been here since 2007 & pleased with your service.
Great job Lisa, help me out a lot.
Lisa did a great job.
Great job! Friendly and helpful ! Lisa
Things went very, very well with Lisa and my start of rental. Thank you Lisa you are the best!!!!
Leticia was very helpful. And answered all my questions. Was very helpful and friendly. 5 stars for her.
Matt was extremely helpful and unit is clean and dry after a heavy storm last night.
Lisa is very helpful, she always does what she can to try and make your experience good. highly recommended. she'll also help you with any questions you have.
Great
Lisa was great!
Lisa was very helpful
Matt helped me at the property and was great. Lisa has been great too. They have made moving all my stuff in an east process. Thank you!
I had exceptional help when I signed up as well as when I vacated. Thank you Lisa for assisting me with both of these processes.
Fantastic service. Lisa at the front was so pleasant and helpful and really knew her stuff. Made me feel so comfortable in a stressful time. Would definitely suggest others use Public Storage, especially this location.
My boyfriend and I bought boxes and some moving supplies from Lisa at this public storage and she was very helpful and kind. I would go back for all my storage needs. Thank you so much Lisa!!!!!!
Lisa was SO helpful
Lisa is awesome, no complaints here
This is a great facility for storage. All employees have been very helpful, specifically Lisa and Latisha. They have made the whole process easy and pleasant.
We found Lisa at property # 20414 Naperville to be VERY helpful, friendly, and thorough in the service she rendered us. She seemed to be sincerely interested in helping us to have the best storage experience.. Evelyn and Paul
LISA WAS GREAT IN HELPING US RENT A UNIT IN NAPERVILLE----SHE WALKED US THROUGH THE WHOLE PROCESS IN ANSWERING OUR QUESTIONS BEFORE WE ASKED THEM--- LISA MADE THE PROCESS A SNAP COMPARED TO WHAT WE THOUGHT IT WAS GOING TO BE----THANKS, MUCH LISA
Facility is very well run and clean as you want to live in one of the storage s :-) LISA is great she is very very efficient and professional and polite and helpful. Its a pleasure to talk and carry the business, I wish everybody in any business situation was like her. I can not give any thing less to her and the facility but A+ Thanks K.Garoussi .......................................................................... ' ' Hello from Sam (cousin of Kambiz "Kevin" Garoussi) Since its the same computer it does not allow me to write separate review under my own name but I can add my experience to my cousin's since I have a storage too. However who manage the place ? LISA what ever good things you say about her is not enough, talking about being efficient, understanding and politeness .You do not want to deal with anybody else but her. Facility is very clean and well maintained, its a pleasure to deal with HER and storing your stuff in this facility. Very convenient and safe place from security point of view and the location (Ogden Ave, Naperville). So all I can say is thank you so much LISA for being you (fantastic) and facility is great and very clean and well run. Yours Sam Kala
Well-maintained facility, & well-run. Lisa was very helpful and professional. Easy in and out, convenient location, and nice clean storage space. Couldn't have been a better experience unless they had come and packed and moved my things for me. I've used them in the past with a similar result, and would recommend them highly.