Sairrah was very accommodating and attentive. Very good customer service
Sarah was a huge help! Great customer service! Fast and easy
Sairrah was super helpful and assisted with everything I needed help with thank you
No electricity in unit and have lights inside unit
Run down but less expensive than others
Meg was great, she answered all my questions and made the move in super easy.
Dee was amazing to work with and really went out of her way to provide exceptional service. She knows her stuff and was extremely helpful in making the rental process smooth and painless. Thank you Publix and thanks especially to Dee. What a great ambassador she is for Publix!
I had the best experience at this public storage. Thanks to Dee who was very friendly and understanding, and it was by far the best customer service Ive had thanks to Dee
Thank you Dee for making my rental fun! Nice place, App is convenient too!
John was great every step of the way explaining everything from start to stop helped me install app on my phone explained everything on how it worked also explained all the pricing details,you guys have a great employee here hang on to him what a fantastic worker
Nason was so amazing and very helpful. I was there the other day, and I had so many questions. I didn’t really know much about storage units and he was so patient, answered every question with a smile. Explained how it all worked in detail which I loved cause again I had lots of questions. He made everything so simple and easy. This was one of the best customer service experiences I have ever had. Thank you again Nason for all your help you are awesome.
I originally rented a 2nd unit to take care of my overflow move from a house to condo. Sally did an amazing job of changing the reservation to an outside unit close to my other storage location. She made it easy and seamless. Sally is great to deal with, and took care of my many questions. Thank you!
Great experience by manager sally. Thanks for helping me save money.
Great service,helped me save a ton of money. Thank you manger Sally
Easy sign up for my new storage unit in Naperville.
Sally was great
Very great customer service
Sally took care of all my needs. Found a perfect storage for me with a great rate. I highly recommend meeting Sally cause she will take care of you and give you great service. Rated AAA+++
App was extremely easy to use
Very helpful. Was able to take of all my questions and issues
Great customer service by Sally
Sally was absolutely amazing! I’m a business owner and having an employee like her is such a blessing to a business. Great job hiring her. You have my business for life because of her.
Sally and Megan were very very helpful. Helped me save tons of money. Very helpful after the holiday chaos 😁 highly recommended 👌
Had great service by Sally and Megan. Thank you for ur help.
Sally helped me get set up, very easy process and super nice lady!
Great customer service. Thanks Sally
Never had a better experience with a storage place! Couldn’t be happier. Staff was amazing, I believe her name is Sally. She is a rock star! She went over and beyond for me!
We just rented here with the help of Sally who made the process super easy. She was incredibly responsive and walked me through everything I needed to know about our rental spot. Highly recommend!
Sally was great! Quick and easy!
Sally is very good she help me log in the app
Sally was the best with getting me everything I needed. Great Custer service. Thank you so much
Sally up there gave me excellent customer service , highly recommend
Sally was wonderful, friendly, helpful and patient in accommodating me, so appreciate her, thanks!
I recently rented a storage space here and working with Sally made it quick and easy to get set up. She gave me a call to confirm our appointment, showed me the space, explained all pricing and helped me set up the PS app. They also have moving supplies there which was convenient. Property seems very well taken care of. I’m glad this was quick and easy because the moving process can be tough!
Good location and excellent service by Sally the Manager!
Sally was great getting info on boxes and storage options.
Sally is Awesome! She gave me great customer service! Service with a smile.
Run down facility. Helpful management. Units are old. Understandable why insurance is charged. Easy access. Wish there were temperature controlled units.
My experience was excellent. The manager Craig was extremely helpful.
Great customer service from Craig. Very polite and helpful man!
Craig was so helpful when it came to helping my girlfriend and I solve an issue with our loading truck. He really went out of his way and we appreciate him, thanks Craig!
A sincere thank you to Craig at the Ogden Ave location. My unit had an issue with the lock and Craig went out of his way to get my my replacement set of keys in a timely manner. Thanks again and keep up the great work!
Janine was awesome great customer service I'll miss her
Ashley was professional, efficient, informed, and very helpful. Her customer service was top tier!
Terrible place with no cameras and irresponsible staff, not to mention the fact that you can't pay your (EXTREMELY overpriced) rent with any modern apple/Google pay options.
Terrible company that all but forces customers to give good reviews and pays their employees like absolute garbage
Difficult to impossible to cancel insurance. Multiple emails went in answered.
Also little experience in the front office. When app didn't work to access the gate they could not help. Took two requests and three weeks to get a lightbulb changed in my unit.
Rates raised after only 4 months into contract.
Janie was AMAZING! Great customer service
She made my transition to a bigger unit easy.
Ashley was very pleasant to talk to and walked me through everything.
Great customer service thanks jay your awesome
Great customer service thanks Janine
The Manager was absolutely amazing! She was able to address my storage needs
I stopped by at this location today because I was shopping around for storage units and Ashley answered all my questions and was very kind and polite and straight to the point. Although I don’t need a storage until March , she explained to me how I can make a reservation and complete it online and move in when I am ready. Thank you so much Ashley, you were great.
I’ve always had good experiences with Public Storage. The have the best prices and the best employees at this location.
Amazing employee and best prices around. I wouldn’t think about storing my stuff anywhere else.