Public Storage Self-Storage Units at 1223 E New York Ave, Brooklyn, NY

Best location ever, super clean, great employees and overall great vibes!

The whole team at this location was so helpful. Great security. Definitely will continue to use this unit.

Very clean. Storage is well organized

Needed a storage unit last minute and booked one online. From the online sign up to the app to access the space, the process is seamless. When I went to the space, I realized that I didn't have the first floor like I assumed. The staff were very helpful and swapped the space right away. The units are also clean and the building is air conditioned. It's both cheaper and cleaner than others I checked out.

Siquena was very helpful and professional.

Jasmine and siquena were extremely nice and helpful. They made the storage transition a little easier

Devon was very helpful when opening my online account in person when showing me how to do it

Siquena , jonathan and Devon great team work ! Customer service was on point , entire staff were helpful

Devon Jacob’s was very helpful and he was very nice and friendly I would like to thank you

Came in for information was received kindly and had a conversation on cost. Nate, viola and Christina are a great team.

Siquena helped me out she was great. Knowledgeable funny and a quick transaction.

Jasmine Helped me today with getting a storage unit it was affordable and the staff was very friendly made my decision very easy in and out in less then 20 minutes everything was explained very well and I'm happy with the service I received from Jasmine if your in need of storage they have affordable lockers take a visit you won't be disappointed.

Walk in and secure a space with Siquena !

Jasmine was very helpful when getting my a storage container and finding one in a cheaper price range for the size I need. Also was friendly when I came back to store all my goods

Siquena and staff treated me and my brother great . All were very helpful and nice !

Siquena gave us excellent service and she has a pleasing personality. She is an asset to the Public Storage company.

Jasmine and Siquena were a great help secured the unit I needed.

Walk in and secured a unit . Thank you jasmine n friendly siquena

Stop by today and secured a space with this young lady named siquena and jasmine helpful to

Jasmine siquena Nadia were amazing. They were knowledgable and patient with all our request. The facility was spotless and plenty of parking spaces. Great job accommodating clients and the community.

Very nice facility and new construction. Staff is professional and courteous. The building is kept clean. These things give me confidence storing my belongings here.

siquena and jasmine were excellent . i visited two other storage locations before arriving here and they provided everything i could have asked for .. thank you wonderful girls

Nadia helped me today find a space for an affordable price. She was very helpful and so patience. If your looking for storage I would definitely recommend!!

Siquena,Nadia,jasmine are lovely ladies .welcoming as always !

Jasmine and siquena provided me with amazing .

Siquena help me transfer my unit to something i afford monthly . This young lady helped keep you unit here and it’s very affordable

Great customer service, very clean and secure

Nadia helped me secure a unit today ,friendly and provided get servicio to me

Lugar económico y limpio lo recomiendo

This is the worst storage in all of USA, how can public storage from 1223 ENY auction people’s property for two late payments without notifying anyone??? This is a scam and the public should be aware of it. They label your property wrong and then purchase it themselves for a low cost. This is a total scam and they will end very bad! Do no business with them because sooner or later they all going to jail. I promise you that!

This the worst storage they auction your stuff without your knowledge and no explanation before 30 days what in the world?! . Need Justice for what they did …God don’t sleep and like ugly …this was done back door with the company involved cause the guy was park inside the storage even after closing hours. Something fishy about this whole situation

Nadia R jasmine L siquana I stop by to get a couple of boxes also some tape . They all provided 5 star service thank you

Jasmine L , Nadia, Siquena are some wonderful ladies helped me download the PS app

My check out process so very easy here ! Thank you for your help ladies Nadia and siquena

Jasmine L .Jasmine Y , Nadia and Siquena great staff here !

Siquena and Nadia help me rent a space today. Ladies were well manner and the building was clean and easy to locate

JasmineL and Sequana helped me get a storage today .. great customer service young ladies

Siquena helped me get a storage unit today . Very nice and kind.

Good place to use for storage I just don't like that they don't have a place to put trash/garbage who wants to drive around with garbage in their car please re consider

Mice mice mice. Stored our boxes and furniture for 3 months, opened them in our new apartment to find mice droppings in everything. Even brought a mouse along in one of the boxes. Would avoid using this facility until they can guarantee that won't be something you have to worry about. Otherwise, the people working at this public storage were so kind and helpful, they are the only positive note I have. The mice problem is the company's issue to solve, not the employees in the office, and is not a reflection on them.

Main take away: THIS PLACE IS CRAWLING WITH ROACHES. If you love stomping bugs, come on down! What they won't tell you is they need you to be there when the exterminator is coming to open your unit for it to be treated yet they are not in the habit of informing customers of the schedule. They blame customers who store food against the rules and leave at like that. Roaches and rodents are not a priority, your concern will not be taken seriously. Unless you want to take rodents home with you, I suggest considering alternatives. Here's my honest synopsis, pros and cons. Make your informed decision thereafter. Pros: 1. Building looks good bc it is newly renovated. 2. Hallways are brightly lit by lights with sensors. 3.Girls at desk are very nice when you come to tour the property. When you sign the contract, forget about that professionalism. Don't talk to them, they don't want to be bothered. Use the app. 3. Girls can be seen making rounds throughout day. For the most part I think they do their work. 4. Prices are competitive but as a point to note, many uhaul rentals come with 1 month free storage. I found that out after I already paid for my space, which was before I rented the uhaul. If you are looking to save, this is a life hack to consider. Cons: ROACHES! 1. Girls at reception can come across gruff and rude in their tone and body language once you move in, make any inquiries or hold them accountable for the contract terms. Forget excellent customer service or any form of humanity once you move in. They just want you to pay the bill so they get paid. It's their job not a service. Are often on personal calls that you must hold for before being served. Based on other reviews I have read, this seems to be the norm for all Public Storages. 2. Trash left in hallways are not cleaned daily by staff. They will cross a tape, paper etc in the halls for days and not pick it up. As a customer I have cleaned the halls several times to secure my own unit as crawlies can move. 3. Climate control is questionable. Do not judge the temperature of the building based on the temperature of the reception area. I will think twice before leaving any valuable that requires climate control at this property. 4. Toilet & elevator often out of service and is otherwise poorly kept (toilet).

Tatyana was so nice to us She was very professional when it comes to renting unit, she always keep a smile on her face and was very pleasant to my husband and I. She walked us to the United and show us different options! We was very satisfied with the Unit we rent and would recommend Tatyana if you want to have a great customer service experience at public storage.

Tatyana was great !!

Tatyana was very cordial and provided comprehensive detail and assistance with my check-in and move-in!! It was refreshing to speak with a customer service agent who is knowledgeable, smart and welcoming!! Thank you!!

Tatyana was timely, efficient and extremely helpful with our move! Thank you for making our moving day pleasant and calm.

I cancelled my account and the next day they still charged me for a whole month . The policy is not straight forward and misleading. So I cancelled my account on the 2nd of August then they charged my card on the third stating I manually entered the info . Definitely a lie . Then they said our policy states if you cancel on the first of the month you will still be responsible for the entire month. That’s what you call stealing money and theft . So definitely not recommending or ever doing business with this company again .