Public Storage Self-Storage Units at 1534 Utica Ave, Brooklyn, NY
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
3'x7'Online only price$ 21/moSmall 3'x7'
$ 21/mo $28Best Price Label
- Climate Controlled
- Inside unit
5'x5'Online only price$ 30/moSmall 5'x5'
$ 30/mo $40Best Price Label1 unit left!
- Climate Controlled
- Inside unit
4'x10'Online only price$ 59/moSmall 4'x10'
$ 59/mo $78Best Price Label
- Climate Controlled
4'x10'Online only price$ 62/moSmall 4'x10'
$ 62/mo $82Best Price Label
- Climate Controlled
- Inside unit
5'x5'Online only price$ 67/moSmall 5'x5'
$ 67/mo $89Best Price LabelHurry!
- Climate Controlled
5'x5'Online only price$ 88/moSmall 5'x5'
$ 88/mo $118Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 109/moSmall 5'x10'
$ 109/mo $145Best Price Label
- Climate Controlled
5'x9'Online only price$ 111/moSmall 5'x9'
$ 111/mo $148Best Price Label
- Climate Controlled
5'x10'Online only price$ 128/moSmall 5'x10'
$ 128/mo $170Best Price Label
- Climate Controlled
7'x10'Online only price$ 149/moMedium 7'x10'
$ 149/mo $199Best Price Label
- Climate Controlled
10'x5'Online only price$ 154/moSmall 10'x5'
$ 154/mo $205Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x15'Online only price$ 174/moMedium 5'x15'
$ 174/mo $232Best Price Label
- Climate Controlled
10'x10'Online only price$ 265/moMedium 10'x10'
$ 265/mo $353Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x9'Online only price$ 266/moMedium 10'x9'
$ 266/mo $354Best Price Label
- Climate Controlled
10'x14'Online only price$ 362/moLarge 10'x14'
$ 362/mo $482Best Price Label
- Climate Controlled
Nearby Self-Storage Locations
Self-Storage Near Brooklyn
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Self Storage in Brooklyn Near Kings Highway
This Public Storage, located at the intersection of Utica Avenue and Kings Highway, offers cheap self storage solutions for the East Flatbush neighborhood and surrounding Brooklyn community.
This all-indoor location offers a large selection of storage units, in a wide range of sizes, most of which feature a climate-controlled option. A manager lives on site at the property and a keypad code is required for entry.
This location also offers smaller storage lockers for individual use.
With easy access from Flatlands Avenue or Flatbush Avenue, it's a convenient location no matter what the storage need might be. Need somewhere close by to store seasonal items or home decorations? A 5x5 unit is a perfect solution. Time to finally declutter the basement or clear out those boxes from the apartment? A 10x10 unit provides just the right amount of extra space.
Expanding businesses in Bergen Beach or families near Prospect Park can take advantage of a 10x20 unit to keep all their belongings handy while they remodel or move into their new digs.
Brooklyn continues to thrive as the epicenter of 21st century art, music and nightlife, and Public Storage is proud to offer local residential and commercial customers a high level of self storage service.
- Open 7 days a week
- Friendly, professional staff on site
- Moving supplies, packing supplies sold in office
- Wide range of flexible monthly rental options
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 573)
alinia helped me find our storage room, even helped us with the locks. she was very nice and helpful :)
Hanakay good customer service very kind and respectful she very helpful
Clean, spacious and affordable establishment. Jadie is extremely professional, efficient and courteous. She ensured I had the ideal unit within a few minutes of stepping into the office. I wholly recommend this establishment.
Only things it's not 24hr access but it's fine expensive but fine , indoors , cool nice staff ,
Clean nice size. A little pricey
I am a returning customer from 2022 I was so happy to see that Hana is still here .I would recommend this storage to anyone .thanks Hana for always giving great service
Very poor customer service with bad attitudes
Sweet service thank you so much
Deborah's the diggiddy,💯 you guys better recognize your great workers. Excellent and expeditious service. You get that when workers know what they're doing. I am satisfied 😌.
Needed space from my girl... got me a whole storage unit
Deberah Amazing person and customer oriented, answers all question and super helpful. Reasonable price as well compare to other storage, will definitely recommend the site.
Friendly, knowledgeable staff, in and out in a jiffy 👍🏽
Roshelle gave excellent customer service I will definitely recommend my friends and family. Thanks again Roshelle
Have a unit here for 9 years. Friendly and helpful staff. Very clean building.
Hanakay provided great customer service I will definitely recommend this storage to anyone.
Hanakay was very sweet, perfessional and helplful!! Looking forward to work with her again. Keep up the good customer service Hanakay👌🏾🥳
Very clean bright and airy
Roshelle offered excellent service, she was very friendly and helpful
I had a great experience with Hanakay from Public Storage, she was very pleasant, polite, patient and thorough in explaining everything.I would definitely recommend anyone to come here
Filled with bugs and roaches
The front desk clerk never stay at her desk, the doors are always locked and her attitude is a touch rude. They’re very expensive and stole my money in July. DON’T RENT HERE!
Rochelle was very informative in choosing the right space I needed. She was friendly and very helpful.
Hanah is an excellent Customer Service Representative. She is very helpful. I wish this place did not have their storage rooms set up with the units on the top of the units on the bottom. It's difficult to get into them and the rolling staircases should rise to the level of the platform of the unit. It's dangerous. Other than that, Public Storage is a good place for Storage and is also very clean.
I rented a unit here today Hanakay was very polite and helpful .thank you
I rented a unit with hanakay today she was so kind to me the storage I had reserved was too small and she showed me 2 other sizes .the storage was busy when she opened and she was helping everyon by herself .I would tell my friends to store with her she was very helpful
I'm very pleased with Public Storage Very Clean Very Convenient and Very friendly Thank You Hanakay & Jeremy for your assistance in finding the perfect Storage space to fit my needs and my first experience with Storage was amazing!!!
I wanna give a big thanks to Jeremy and Hanakay for assisting me
Roshelle offered excellent service. Thank you
Both attendants were tude
Hanakay and Jeremy excellent Customer service duo I'm satisfied with choosing Public Storage for all my future Storage needs.
Esther and Jeremy Great Customer service Thank You for your patience Excellent Public Storage
Jeremy and Hanakay were great. They gave great customer service and very friendly. Thank you Public Storage for your service.
I came to rent a unit after ending my rental with another company that was unclean and dark. I was immediately pleased with Public Storage as it is clean and well lit. Jeremy helped me find a unit I was satisfied with. He was very helpful and polite.
I walked in not knowing anything about this type of storage and Aisha helped me tremendously, made me feel so comfortable and provided all the information in a most professional way. I was grateful for her approach, warmth, and for making me feel very comfortable to go ahead and rent at this facility. Thank you Aisha!
Roshelle did a great job finding me a great price with promotion. Thank you for your awesome service
Therese was great she helped me with all my needs and is very very nice. I loved her help and was very happy with her service.
The staff here are so friendly and helpful. Everything was very secure and clean. They provide dolleys and 3 keys to your unit. Great experience so far!
Ayesha, has been very kind and helpful. She certainly knows her job.
This is the best storage I’ve ever used. The location is clean and well lit, the customer service is friendly; Ayesha was super helpful and patient. I would definitely recommend
My experience at the the Public Storage was BOMB. Roshelle was extremely patient and committed to finding me the perfect storage unit at a great price. She was extremely friendly and well versed on the storage units. Overall very GrEaT experience…
Roshelle was amazing! Shown me a wide variety of storage options and helped me to find the right size!
Roshelle offered excellent service. Thank you
hanakay was amazing she help a lot I will refer all my friends. nice and friendly with customer
Roshelle was a wonderful help and made my time here feel excellent. Great customer service and fast exit.
Therese was Excellent
Roshelle was amazing to deal with. Process was easy. Very awesome service
There's was great she helped me find a space for my things and answered all my questions. She was very kind, would highly recommend.
Roshelle was very helpful and patient. Thank you
Therese was great she helped me fi d a great size space
Roshelle was very helpful, finding the right size for a great price. Thank you
Please don't lose your key. You would have to hire a locksmith to get it off. No facilities won't help you out.
I’ve been storing at this facility since 2017 .the property is always clean and Hamamatsu is always helpful .I recommend this facility.
I love this location. I was planning to vacate but told Hanakay just now that I changed my mind and will be with her a little longer. The is always working to maintain the property upkeep. I reccommed this location.
Just had a #1 customer service with Hannakay she's an amazing person.she is family and I'm sure that all whom has ever came into contact with her has Gr8 things to say about her.. stay Bless sis 🥰💕
Hanakay was very helpful and I will recommend public storage to anyone
I purchase wardrobe boxes at this location. Hanahan is always helpful and the property is clean
Part of downstairs under construction, be mindful
Roshelle has great customer service and is very knowledgeable/professional.
Moved in this past Sunday and I was pleased with the service. Roshelle was very helpful and professional. She walked me through the process and made sure I was aware on what to expect when using the storage.
Roshelle offered excellent customer service. She was very helpful
Nice clean and quite storage .Hana Kay halped me choose the right size storage .she was sweeping the parking lot and stopped greeted me as soon a I got out my car and was approaching the office .
Roshelle offered excellent service. Very helpful
Hanakay provides excellent customer service
Easy to store stuff here, and customer service was great. Roshelle was very helpful and explained everything.
Hanakay want to thanks her for beautiful service she was very helpful..she was dealing with so much customers at one time just to make everyone satisfied.. good work ethic we need more workers like her every where
Thanks so much to Hanakay for all of your help today. Truly appreciate your kindness & professionalism!
Can you pull up the app pls I need to pay my bill
Your on your own
Awesome ppl. Good space storage
Hanakay and roshele are helpful.the stoarge is aways clean
Had a good experience at this storage facility, it’s very clean and Hanakay customer service is wonderful.
Roshelle and Hanakay was very helpful. Great staff and clean property
Hanakay is always helpful .the facility is always clean
Hannakay does a great job and upkeeps the property come to her she very helpful and the staff is very polite.
Roshelle offered excellent service. Thank you
Roshelle was amazing. She helped me with transferring my space. Very easy thank you
This place is excellent, the staff are always helpful and kind. The facility is clean and the rental prices are affordable.
Just rented a unit hankey was the absolute best .thank you
Rented a unit from Hanakwy she was helpful in assisting me with finding the right size unit .
Hanakay is great
Come see Kathyryne for all your storage needs she’s the best
Very convenient location & the low starting cost. Try to use it for short term mostly because after 10 yrs it adds up.
Hanakay and Roshelle is great .
Hanakay was super nice and extremely helpful- I came alone to the unit and found my storage room on an upper level that I needed to climb stairs to bring my boxes up and into. She helped me operate a hydraulic lift to lift me and my boxes to our unit, making the move much safer for me. Thank you so much Hanakay!
Very Excellent Storage Spot. Roshelle was very knowledgeable and helpful. Very recommended!
I visited Public Storage in Utica Ave. this morning and had a very pleasant experience. Hanakay was truly efficient, very knowledgeable and most of all very friendly and welcoming. It is very refreshing to be met with such a delightful demeanor. Customer service is A1. I would recommend this location to everyone.
Kathyryne was excellent. She has tremendous customer service.
Rochelle was very helpful and gave excellent customer services.
Roshelle was very courteous from speaking on the phone until meeting in person thank you for your service
Hanakay is very helpful. Made sure I understood everything and showed me the unit.
Prices decent .... employee's attitude needed improvement... went back again & it was definently better... Thank U...
Kathyryne have wonderful customer service thank you for everything!!!
Kathyryne she was the best ever y’all need to let her own this place great customer service
I was shopping around for storage and I came to public storage . Hanakay was so sweet and helpful after having a rude customer and the property being being .She showed me 4 spaces and gave me the best rate .thank you hanakay .
Just rented a storage hanakay was helpful she answred all my questions and gave me a good price
It provides what I need at this time. Customer Service retraining needed.
Hanakay is great!
Hanakay was super helpful and patient with me with answering all of my questions and helping me find the best rates for my storage. She’s great!!
Roshelle was very helpful and courteous.
Hanakay Jackson awesome service
I was shopping around for storage and I was very satisfied with the service hanakay provided today. They also have the best rates in the area . I would recommend to anyone looking for storage
I have been storing here since 2017 hanakay has been the manager since I came in .she is knowledgable about her job and the building is always clean. I would recommend this storange to anyone .thank you hanakay
Had a great experience at this location. Roshelle was a great help and excellent customer service. A1 service
Hanaksy has a great Attitude.. In this difficult time people come to storage unit for peace of mind To store their personal items thank you .
Roshelle was very professional, helpful and pleasant. Great customer service !! Thank you. Roshelle and Kathryne was really informative and I reccomend a raise
Great customer service.
I just wanted to leave a 5 star review for this location. When I moved in last July I was in a bug rush and came near the end of the days. Kathyryne and Hanakay were there and without them I would have been in trouble. Today they were there to help me move out and I was so happy to see them. They both gave AMAZING customer service, they’re friendly, and always help when you need it. I just want to thank them personally for making this a great experience. Thanks y’all!
Roshelle was excellent, found me the right size for the best price
Roshelle was very helpful and courteous
Roshelle was helpful and offered excellent service
Hankay was good services today very well
Today I spoke with kathyryne she was such an amazing help very patient & kind she went above & beyond to explain the type of units this location supplied & what type of unit she thinks best fits what i have to be stored. This public Storage location is amazing with an amazing staff.
I moved my mom stuff out today and Hana kay was very helpful . I would recommend this storage to anyone looking for storage .
I would like to give praise to what an amazing job Kathyryne has done, I normally don’t do any reviews not for any particular reason but interacting with Kathyryne finding the proper unit sizing for storage is fantastic her energy itself is contagious hope you keep faces such as hers around she’s a great representative very much Thanks Guys!
I had the pleasure of communicating with the facility’s Manager this morning, Mr. John Meister. His staff contacted him to locate my new keys because my lock had been replaced during their site renovations a few years ago. I called the location that morning to confirm that my mother could have access to her stuff and confirm what supporting proof she required. I complied with every request, Once she arrived, they were unable to find the keys so they contacted the Manager who was initially nonresponsive. Not only did Mr. Meister call me back angry, I got yelled at and spoken to like trash. While trying to explain the disconnect, Mr. Meister told me to be quiet and stop talking several times throughout the conversation. I was so shocked at how hostile he was, I thought I had done something significantly wrong to trigger him so I apologized for cutting him off because I couldn’t hear so well. I then asked him to take a few steps back so we could start over, but he didn’t let up. All of this while my elderly mother was left patiently standing at the facility waiting for missing keys and his call back. If anything, he should have been the one apologizing for the misinformation and subsequent wait. Since when do customers have to calm Managers down and ask for mutual respect? When they have no respoect for the people or community it serves, that when. Good grief! Moral of the story: When you have choices, exercise them by spending your money where it’s valued. I’ve already secured another facility as a point of principle.
My first time renting storage and the girls was so helpful. Thanks Kathyryne and Roshelle for making it super easy and understanding ladies.
The staff here are amazing! Very patient and understanding. Having to move during Co-Vid is stressful enough. Roshelle and Katherine made it a very pleasant experience. I would highly recommend this facility.
Hanakay was very helpful in my storage process. She was patient and attentive. Took me through everything step by step and thoroughly explained to me everything I needed to know. Highly recommended establishment.
Hanakay was most helpful, patient and knowledgable
Roshelle provide excellent customer service she was a great help
Hanakay is always there when i come to the property.always working diligently even sweeping the facility and washing the carts and windows.she is very respectful and shows hospitality to myself and all customers at all times. I hope her salary matches her dedication to the upkeep of the facility. Yours truly eric powell call me to swear on thw bible to this review
Kathyryne was excellent all around. Very helpful and respectful.
i mover out today .because i no longer need storage. hanakay is a great manager and the facility is clean .thank you 2 good years
Clean Environments, Nice customer services, and Amazing participation and collaboration from Rashelle.
Javon was a very nice young man he helped me with everything I needed
kathyryne is such an amazing high spirited employee . She was very helpful in explaining the deals , the services and helping me with my lock. She had no problem escorting me to my locker and she was very polite with the way she treated everyone .
Kathyryne was great. She showed me multiple units to ensure that I got the proper size that I was looking for. I’ll forever recommend her to anyone I know who needs a unit.
Great storage location ask for manager hanakay.
Clean storage friendly staff
Excellent customer service given by Rochelle. Appreciated the swift and safe transaction!
Roshelle, Kathyryne and Hanakay were the best! They were extremely helpful and friendly! I would definitely recommend this location to anyone!
I visit the location daily and hanakay is always cleaning or walking around to make sure the building is clean and secure . I would recommend this storage to anyone .
Roshelle offered excellent customer. Thank you
Hanakay was very help and professional I am frequent at this facility and hanakay has always gone out of her way to assist me . Her customer service is top notch !!
I've written corporate so many times. First their elevator was broken which was broken for a long time now its their lights. Depending what part of the building you're in you have to walk to the other side to get the lights on. I'm paying for what exactly...management needs to fix these problems and not let them slide for months on end
Kathyryne was very polite and helpful to my specific needs.. Great customer Service
Wonderful customer service Kathyryne
Very easy experience with Rochelle!
Kathyryne if I could give her 6 stars I would
Thanks Kathyryne for the great customer service made my rental process quick and efficient.
Fast and easy process! Thank you Roshelle :)
Great check in experience at the utica ave Location. Roshelle was really hospital and helpful! Looking forward to working with them for a long time.
Roshelle. . professional service, pleasant, and very hellpful.....
Hanakay. She was very nice. Professional and understanding. She should me the Unit I first reserved but it was small, she show me another unit. She is quick and to the point. Explained everything to me very well.
No courtesy, the front desk girl was very rude.
Hanakay offered great customer service and the building is clean . I wouldn't recommend this storage to anyone looking for storage.
Large storage with three floors. They have carts available for use to bring items to and from storage lockers. Large parking lot. The storage is climate controlled. Staff always available while storage is opened. Multiple and accessible garage doors for easy access to bring in your items.
Very friendly staff, nice and secure
Hanakay ,roshele and kathyryne are great.the facility is always clean
Roshelle was extremely helpful and pleasant. Thank you
Roshelle and Hanakay provided excellent customer service. Thank you
I’m please with the service of the company. Hana Kay was very help. Thanks so much.
Hanakay provided excellent service. Ahe show me all available storage options that was available to me. Great customer service.
Hanakay was great helped me with a bigger unit to transfer .
Kathyryne was a very professional and courteous staff member whim help me
Kathyryne was very helpful and delightful. Got me exactly what I needed and I’m very satisfied with the service.
Great experience thank you roshelle
Kathyryne is wonderful. She is very patient and attentive. She asks all the right questions and gives extra options. Very happy to be renting from here. She is a good employee.
Hanakay gave me the best customer service, she knows her job to the t,she make it so easy I was in and with 20 minutes, I got a storage package for
Thanks Kathyryne for your help today very patient made my storage experience very quick and easy.
Hanakay gave great customer service , everything was fast , easy and well explained.
I have stored here for a year Hanakay is a great manger and I will miss this location .
Kathryne was AMAZING. Service was efficient and very clear. Thanks!
This storage location was the best location I’ve been to. Kathyryne was extremely sweet and helpful. She made my move in and move out experience so wonderful. I recommend this place five plus stars. Thanks Kathyryne you the best!
Kathyryne provided exceptional customer service. Very polite and informative.
Quiet and clean
Roshelle was very helpful and offered excellent customer service. Thank you for your service
Tatyana was very professional and patient with us . Great customer service very helpful .
Amari was very helpful and has amazing customer service when helping me with my storage needs.
Hanakay customer service was excellent and experience thank you definitely will be recommended her for everyone
Hanakay was very professional and extremely easy to do business with.I would recommend storing here
The staff was very helpful and friendly the staff member Kathyryne was very helpful and friendly
Wonderful customer service from Kathyryne. Today she sold me stretch wrap earlier and it really helped me store almost everything I had. Thanks again Kathyryne
Kathyryne was amazing..... she made sure I was well taken care of and she was funny as well. Her attitude was great for it being 9 AM on a Saturday morning, because I was thoroughly annoyed I had to be awake at that time. Great job Kathyryne
Roshelle is an amazing customer service agent! Keep her and pay her more! Helpful, great attitude...
Kathyryne was awesome she was very helpful , I will mention her to anyone needing to use your facility.
Roshelle was excellent. She was very informative and and extremely helpful.
Kathyryne was very helpful today and made my storing experience quick and easy.
Thanks you Kathyryne for your wonderful costumer service.
Shaneka was very friendly and helpful and courteous,definitely a five star sales rep
Thanks for the outstanding customer service Kathyryne and team
Daphne was wonderful great help
Yulandah and hanakay was very helpful and knowledgeable of their job.
Yulandah provided me with great customer service she is very knowledgeable about her job. I had no idea about storage so she was a breath of fresh air.
Stopped by and got taken care of the same day. The process was straight forward and Yulandah was very professional.
Yulandah She was greatand very helpful.
Roshelle gave me the best customer service. She explained everything in detail.
Samantha, yulandah and hanakay are great at what they do. Great customer service would really recommended.
Yulandah, Hanakay and samantha provided me with great customer service. They vast knowledge about storage and the needs of there customer, would reccomend.
Yulandah was very nice and helpful. Excellent customer service!
Smart supportive and nice team Daphne was great at what she does
Yulandah and hanakay provided we with excellent customer service they are both very knowledgeable of their job I will definitely recommend this storage to everyone ask for them when you go
Rented a unit from hanakay she showed me the best unit for me and also saved money .clean storage building .
Daphne helped me get my new storage locker quick and efficiently. Glad to refer people here in the future!
Roshelle showed excellent customer service skills and knowledge
I remember coming to this location because they had a deal, upon looking at the storage space, it was really unkept and the location of the unit was dark and dismal, there was also a man sitting in one of the units, the unit we looked at was wood with fencing at the top, anyone can break into some of those units. Not a safe/ secure space for a person or their belongings.
Tatyana is the best she was very helpful
Great service from Tatyana, thank you so much for your help.
Samantha is great at what she does. She’s made getting storage fast and easy. Excellent service.
Tatyana great service
Hanakay gave great customer service.
Yulandah and Hanakay exhibited great customer service today. I found both women to be patient, kind, and going above and beyond to make sure my experience was great.
Daphne was very helpful and knowledgeable. Great attitude and personality
Yulandah gave great customer service answered all questions & explained everything in regards of renting a unit
We had the best experience at this spot and it was all thanks to Yulando can’t say how patient and well informative session she provided! ✌🏼
Just rented a unit today and had a great experience- Daphne was super helpful.
Roshelle offered excellent customer and was very helpful.
Rochelle did great at providing excellent customer service. She was clear, concise and concrete when answering all of my questions.
Yulandah gave me excellent customer service she went above and beyond to help me find the right size space for a great price
Samantha really helped me get the right space for me. Excellent customer service.
Yulandah was very helpful. Thank you.
Yulandah gave good customer service. I recommend this storage to anyone in need of self storage
Tatyana is very nice and was easy to work with.her trainer hanakay was there for her every step of the way. Thank you ladies everyone should use this storage.
Tatyana did a splendid job
Roshelle offered excellent customer service
Roshelle was a great help, found me the right size unit . thank you
Samantha did an awesome job with assisting me with understanding my full range of options for storage. She was patient, knowledgeable and kind!
Yulandah and Samantha where very helpful. They are what true customer service representatives look like. They went above and beyond to help me.
Hanakay ,yulandah and samantha were great .I got my storage today and will be moving in tomorrow .the prices are reasonable and the facility is clean .
Hanakay the property manger is always helpful to me she is always busy doing something to keep the property clean. I would recommend this location to anyone looking for storage.
Amazing staff, every patient and helpful and move-in paper work was fast.
Hanakay gave me great customer service clean facility .I reccomend this Storage to anyone looking for self storage.
Hanakay gave me exceptional customer service she knew the unit I reserved would not work for me based on the size truck I had and gave me the perfect unit .i would recommend this storage to anyone looking for self storage
Roshelle was very pleasant with assisting me, offered excellent customer service. Thank you
Roshelle offered excellent customer service, showed me the right size unit for a great price and promotion
Over all I think the service from Daphne was excellent I would recommend anyone to be help by her, fantastic service.
Samantha was incredibly helpful, showed us 4 units. I couldn’t have asked for better costumer service
Definitely Storing Here next month. Clean and secure great staff daphney gave me great information on how to store ✌
Hanakay..was very professional & helpful..she showed & explained every detail...nice personality& very curtious
Hanakay gave amazing customer service and I would highly recommended this location if you’re looking for storage or packing supplies
Roshelle offered excellent customer service. She's very helpful
Roshelle, A+ for customer service! 🤗
Roshelle made my experience very easy. She’s very pleasant and professional. Thanks!!
Just rented a unit hanakay samantha and yulandah were very helpful
Hanakay,yulandah, gave great customer service.the building is clean I would recommend this location
Hanakay,daphne,yulandah anda roshelle hace great customer service. I would reccomend this location todo Anyone looking for storage.
Great staff, even though they're going through major renovations
Picked this location because it was close to home, it was clean at first. Then shortly after I would see the floors dirty and bathrooms. My locks were changed without my notification, when I questioned them, they said they damaged my lock when replacing the entire door. After deciding to move my personals items because the prices was getting ridiculous, noticed a lot of my items were stolen. I questioned it, they said they have no knowledge, spoke to corporate, they did nothing. Two Brand new beach chairs with canopy were stolen, beach umbrella. Brand New clothes, and electronics.
Rochelle, Yulandah and Hanakau offered excellent customer service
Hanakay,yulandah,roshelle,and daphne gave great customer service. Clean location
how much a month
Great location friendly staff
Lots of parking available and huge unloading area
very helpful staff
Margarita we felt very welcome almost part of the family very helpful. Thank you for an amazing service thank you
Margarita was a blessing with helping us pick out the right storage unit. She is outstanding in helping customers and paid full attention to everyone who walked in.
Josy and Margarita were very helpful the service was wonderful will definitely be back again.
Samantha, yulandah and Hannakay are great customer service representatives, would recommend to all my friends.
The staff at this location is very knowledgeable Yulandah and Samantha gave me great customer service i would recommend this storage facility to anyone
Roshelle..gave excellent customer service I am very pleased
Yulandah,Samantha,Hannakay and Nyasia are very well versed about storage. They where very helpful and work as a team to help me find the best storage. Would recommend to all who needs storage.
Roshelle offered excellent customer service and was very patient
Roshelle offered excellent customer service, Thank you
Samantha , Yulandah, Hanakay, and daphne exibit great customer service. Would recommended to all my friends.
Yulandah, Samantha, and Hannakay are very knowledgeable and helpful. Great customer service representative. 👍🏿👍🏿
Very helpful, very informative, very polite, thank you
They should not clip your locks off if you're back due until the auction actually starts. Bad business practice. New staff is also very mean after the original staff was great when I first signed up there. I wish they brought those guys back. Go to Cubesmart, they are the best ever!!
I stopped in this location because I needed directions. The lady Nyasia was very helpful and kind. Not only did I finally get where I needed to be but I got some information I can give to my brother who has to put his things in storage while he seems a new place. Nyasia was also gave me the best places to look for available apartments in Brooklyn . Thanks again for your help.
Hanakay gave me great customer service she had a difficult customer while I wait and she handled herself professionally. I was also impressed with samantha and Yulandah when they started their shift.
Yulandah and Samantha are the best example of what customer service representative are suppose to be. Would recommend to anyone.
Nyasia was very helpful and pleasant and very patient with me she has a welcoming smile and made me feel at home will recommend this location if anyone needs a great storage experience.
Very nice personality, pleasant service from Nyasia & Hanakay & John.
The facility is clean. Prices are affordable and the staff is wonderful. Yulandah, Samantha, Hanakay went above and beyond to make a stressful situation easy! Kudos to the girls.
Samantha and Yulanda and hannakay are what customer service representatives are suppose to be. Very helpful. Would recommend.
Yulandah service was very excellent
Roshelle offered excellent customer service thank you
Roshelle customer service was very excellent and she showed me a space with the best price and promotion . Thank you
Daphne was very excellent
First, the staff here are SUPER nice people. However - the website was misleading and we ended up with a much higher rate ($150) than what we were quoted online ($50). It's a bit of a scam, especially as we would have picked a storage unit in a more convenient location had we known the real price, but by the time we arrived with all of our things it was too late. Also, the place is currently under construction which is disruptive, and there are frustrating details like uneven floors which make moving in and out more difficult. I would overall not recommend this location.
Roshelle wad very patient with helping me finding the right size for a great price
Best experience ever, Samantha was very knowable and professional. Would recommend to anyone.
Josie and hanakay gave customer service
Hanakay gave me excellent customer service .the process was quick and she explained everything to me thoroughly.thank you Hanakay
Hanakay was very helpful and have good customer service with a pleasant smile on her face
Samantha, yulandah and hanakay are the epitome of what a customer service rep should be. They where very respecful and knowlegable. I would recommand this place to anyone.
Roshelle offered excellent customer service and was very helpful
Sorry prices keep going up its ridiculous, started at a great price now almost $100 higher then when I started. Mice Issues and you cant even be in your storage and the lights go off in the hall way. I've been with them twice but I will no longer use them. Its bad enough its rough in NYC but storage prices shouldn't be going up a $100 every few months ! Very unhappy
Hanakay was very professional and great customer service.
Yulandah has exceptional customer service. We paid for a unit online that was too much, and she was able to find exactly what we need 👍🏿👍🏿👍🏿. Thank you so much
I have stored with them for 1 year moving out today .the ladies gave great customer service hanakay yulandah and Samantha thank you ladies .I would recommend this location
Great service here Hanakay was very helpful......very fast service
The Public Storage Rep. Shakira was very helpful and made the whole process enjoyable.
Roshelle was super awesome, offered excellent customer service
Shakira was an awesome relief manager, she knows her job well and made sure we were informed . Thank you
Had a great experience here at public storage, Daphne’s helped me get a great size space at a great rate, would recommend to anyone
Shakira - very kind helpful and polite....She was very clear and knowledgeable and considerate....a very good first time experience
Shakira was really nice and helpful she explained everything to me and how easy it was
The experience of my stay in this location was absolutely wonderful. The staff at this location were extremely helpful, cordial and professional to the highest degree. The beautiful girls Sky, Roshelle and Daphnee and Hanakay at the reception were truly amazing and there help when I closed the account was absolutely wonderful and efficient. I would highly recommend this location for all your storage needs.
Hanakay gave excillent customer service
My experience at public was great! Daphne helped me get the perfect size unit and boxes to help pack my items! Will recommend Publix’s storage to anyone!! Thank you daphne!!!
Great staff, especially sky, very clean environment
Very helpful and I Will recommend this storage space Yolanda was very nice
Roshelle did an amazing job by getting me the right size for the perfect price. Great customer service
Roshelle did an amazing job and offer excellent customer service
It does the job but I didn't like that I had to keep climbing up and down. My stuff were actually pretty good and safe for two years.
Thank you Roshelle for a great service
Hanakay made my storage experience very pleasant after dealing with a whining mover...Thank You Hanakay for your Pleasant Personality and endearing spirit!!
Samantha was very helpful. And explained everything thoroughly. She was very patient.
Yulandah, was so helpful and courteous. After a long day of moving it really was a pleasure meeting and being served by the entire team Thanks again.
Wonder service from Daphne
Roshelle was very excellent, great customer service, very pleasant and had a great smile.
Today I was assisted by Daphnee and Yolanda, these to ladies were very welcoming and professional. It was a pleasure to be serviced by them.
Yulandah gave me great service. She was very knowledgeable and asked me what I needed. Superior service all around.
They raise your rates without warning
Daphine is very good at her job,she has a good personlity, also she is attentive to her customers. I would recommend her to any of my friends.
They are very nice, especially Yulandah she is the best. She was so kind and patient. I recommend this storage a 1000 percent.
Just rented my space at this location, space is clean and well kept Yulandah's customer service was great she is very friendly and polite. Go check them out!
Good customer service
Clean facilities and the front desk was courteous and friendly (Yolandah)
Staff is extremely helpful, I would definitely come back. Ask for Roshelle and Yulandha they are knowledgeable and courteous.
Hanakay provided me with fast & efficient help. She is very competent & explained everything clearly. Couldn’t be happier!
The worker's at this location is great they are very polite and friendly the place is kept clean we found a great space with a awesome deal thanks ladies.
I accompany my sister here at least once weekly.the ladies are great and always answers our questions with a smile.i would recommend this storage facility to anyone looking for storage.
Just confirmed my space at the Utica location. Yulandah was very pleasant and super professional. My space is clean and organized. I look forward to moving my stuff and utilizing more services and products this location has to offer. ❤
Hanakay,samantha,yulandah and roshele all gave me wonderful customer service.i would recommend this facility to anyone looking for storage.
Hanakay was awesome! Very professional and nice.
Yulandah gave great customer service i would reccomend this storage facility to anyone looking for storage.
Roshelle offered excellent customer service. I appreciate her help for finding me a great space for the best price
I was shopping around for storage and ended up here .I must say I had a great first time experience the ladies are very patient .Rochelle did my rental and hanakay was there help her and me with whatever question I had .I could tell she was the manager by her confidence and knowledge she even made me sure I purchased something .thank you ladies for your assitance.
The girls at Utica are awesome best customer service and they a very helpful and polite.
Jeselyn is very helpful and intuitive. Answers every question without being asked, just wonderful.
what is the price for a unit for1 month appox a 5x10 unit?
I am very pleased with the accomodations here with my stuff.i like the atmosphereit is very inviting. manager hanakay and the other workers are very welcoming.
Shakira really help me alot im going 2 refer more people 2 this storage facility thank u
Hanakay had great customer service and gave me many options to look at and which one would be best suitable for me .This was a first time experience for me and she help me out alot
Tracie gave great services and loved the promotion i recieved on the space. Very nice and great customer service.
I would recommed this storage facility to everyone. The place is always clean and the ladies are friendly.
Very efficient service and manager hanakay vey welcoming and warm, I would recommend this storage facility to anyone
How can I apply for a job at you fine establishment
Splendid job excellent service
Great service , Samantha super cool , will recommend anytime
Samantha was a great help and very professional!!
Samantha made my experience at Public Storage Utica Avenue location seamless. She is very helpful and informative. I feel comfortable with the decision I made to go with this location.
Jeselyn helped me find a nice unit today, she was excellent with her customer service and that's why I rented with PS, her Customer Service was a 110%. She found me a good deal and explained everything very well to me.
Samantha is an extremely helpful and has product knowledge. She is an asset to your company. Certainly if you have more employees that is so pleasant and helpful (especially when she had to repeatedly instruct me on how to access the unit by the coding system). You have yourself a winner.
Always friendly and willing to help staff
Jeselyn, Willis and Samantha gave us excellent, fast service. They are professional personnel and our unit was clean. Jess facilitated the process for our movers to work fast and provided security to my belongings. Will recommend to my family. Promotion worked great for us; thanks J!!
The were very accomadative and was a very smooth transition.
Samantha and Wills were so engaging and helpful through the process. I am glad I went to PS!
I come to this storage to purchase boxes for shipping every month.the ladies always greet me with a smile and are very helpful.the parking lot and office are always clean and inviting.i would reccomend this facility to anyone looking to purchase boxes or storing their items.
This is one of the best storage places I have worked with cause its clean, tidy and rooms are easy to access and the staff is so wonderful and courteous. Its a blessing when you deal with strangers and they are super nice and they try to accommodate all your needs. The parking space is spacious and loading docks are ver easy to back into with trucks. Not mentioning the $1 first month deal, this place is highly recommended cause the staff here is excellent especially Daphne, who was very patient and very considerate to my needs and the most important fact was she was smiling throughout the whole proccess, making me feel comfotable and actually not minding filling out the paper work to get the room. Very satisfied and will definitely use them again if storage needs are needed again.
Great customer service!!!! All the managers at this store make you feel welcomed.. to many names to post but there's one man and the rest were women ..but as soon as I walk in all the attention was on me.. at first I was scared because I never did this storage thing b4.. but its actual quick and easy and the room was spacious not what expected ...but over all the price I got was good for my pockets thank you alll!!
Thank you very much, to the staff of Public Storage, Utica avenue Brooklyn. Especially Hannakay, Mia, and Shawn for their professional and courteous service.
They have fair storage sizes but do not have fair pricing.
Mm the present staff at Utica avenue very industrial, patience, cooperative, attentive and very very friendly and the facilities are always clean, polished and France inviting. I will encourage new clients and present clients to asked for Hannakay, Daphne,Samantha, Aaliyah for very professional services with smile.
The customer service was awesome. Tracie was pleasant, great and walk through details step by step. I would surely recommend this place.
Building is clean service was quick and fast thank you for the experience!
Great customer service
Customer service was very good. All our questions were answered.
Great customer service from the entire team
Larina was very heloful. She is the greatest. She helped me at the unit and sold me merchandise I need for my move in. It was easy and very fluent. She answered all my questions.
Staff was very nice I helping me out with my belongings
Hanakay was extremely helpful the building is extremely clean I would recommend this storage to anyone looking to store.
Clean, secure, customer service is great.. my favorite storage spot.
There able to work with u and talk u through every thing
I've been renting with public storage for 2 years and I have never seen the place cleaner than it has been for the past year + .I am moving out this month and I am going to miss hanakay and the rest of the staff.i would recommend this public storage to anyone looking for storage.
I was personally satisfied with my experience at Utica Ave. Public Storage. I give the staff a thumbs up with regard to professionalism.
customer service was excellent. Elijah, Hannahkay and Shawn aided a great deal and made the whole encounter run smoothly.
Elijah was very imfortative and helpful.
The service provided was amazing!! Elijah was a major help!! I’ve been using public storage for 3 years now all different locations, this has by far been my best experience!!
The place is not bad, but they raised the prices two years ago. My biggest complaint — they wait till the late fees have kicked in (all $80 bucks) on the 8th if the month, and then they call to let know that your unit is unpaid. All the while the automated payment gets switched off every several months on its own volition, without sending any alerts. Not sure if Alerts are sent when the scheduled payment fails, because the Automated Payment set up cancels not because the payment fails. Every time this happens, and then they call after $80 was added to the monthly bill, I pay with the same card I had on Automatic, and there is no problem with with processing the card. Why not to call in the day before late charges kick in? Because they never do and Automatic payment cancels every 3 months, I became convinced that this is a scheme to charge people significantly more money. And I am leaving that place, despite a super-great location if my storage unit on the 1st floor and not far from the entrance. Yes, the staff if helpful, but in what?
Hanakay was very nice and helpful. Clean facility and easily accessible. Thanks!
Visited this location recently and had a lovely experience. Elijah was a great help and the girls were amazing
Samantha was very helpful today.😀
Elijah and Samantha where very helpful in helping me out with great energy place looks spot on.
I am very satisfied Hanakay was very helpful gave me a good unit for a great price.
Great customer service, Elijah was very helpful.
Hanakay was very nice and extremely helpful .she provided great customer service.
Aaleayah was great ..the people are nice ...I love this place
AWESOME service, went back and forth and had a ton of questions and Elijah explained everything patiently.
Great service! 😊
I was shopping for storage and public storage was my 2nd and last stop.The ladies at the counter were very pleasant.Hanakay was just GREAT!! and she saved me over $100 compared to the price i was quoted at the 1st storage place.thank you hanakay
Elijah were very nice very courteous an helpful make me at ease to left my stuff here am happy I make this choice he is a very good Worme an the best he knows how to deal with costomers
Hanakay was extremely helpful I thought looking for storage would have been a headache, but she made me so comfortable and the process was quite easy.i was very comfortable dealing with her. Thank you so much miss hanakay
Excellent Service These Workers Are Awesome Blesses With Patience And Great Energy. So Helpful. I Love Them!
Elijah was extremely helpful! I was nervous about storing my things for the first time but he helped me calm down and make decisions on what was best for me.
This was very much in my range the staff was a.asing th ladies wonderful ANd Elijah helped me out big time smiling ear to ear and got me the right fit
Good rates. Clean. Staff usually has attitude
The Manager hanakay was great but there are a situations resulting in a lower score with me. The first was when I came from work one evening with a pickup truck to remove some equipment from out of the storage. The loading dock gate for whatever reason on the side where I parked was down. I thought it was simple to just walk in and ask for the gate to be raised. The young lady in there (didn't get her name but she was skinny with a dark complexion) asked if I'm moving out in such a harsh tone, I said no. Then she went as far to ask for my ID and pull me up in the storage registry. I would've asked for Hanakay, or the MOD at that point but I was donating a rack and the place needed it asap since I was borrowing the truck and needed to do other things while in the area. Once she confirmed I was in the system she finally opened the gate. I went upstairs to my unit got my equipment and drove off. Mind you a rack that takes up a 2x2 footprint in an 8x10 storage at the time and I was being treated like a criminal. Too excessive. Now lets fast forward to mid-October. I receive a letter in the mail that the 1st of November that rates will go up. I'm not in the area that often and my schedule is erratic enough. The rates went up fro my storage a good $20. so we are looking at about an extra $230 per year. The fact I had such short notice was really infuriating. Because of this I'm planning to move. For the fact there is a storage around the corner I would think the overall courtesy and customer service would be a bit better. Hanakay, and the Tall gentlemen (I hate to say by description) you're the best examples of customer service in the area in a while and should relocate since this place is clearly going downhill.
Elijah was amazing and very helpful. This was my first time using storage, and he answered all my questions and was very patient.
Good service Elijah was very helpful
Fast, great customer service. Elijah was very helpful in helping me find the perfect spot. I would highly recommend this place.
I purchase boxes from this location weekly. They have the best deals on their unit's, the staff's are very helpful, they make me feel so comfortable. This Public Storage is number ONE, it's the best
The property was good for me within my area prices was something I was looking for and staff made me feel welcoming and safe. I would recommend people to this location.
The staff was very friendly and respectful I spent a lot of money great business there I would bring people that need storage to the business the gentlemen very tall guy just made my day when I was at the public storage. Keep up the good work
The customer service was great. The staff is very friendly and patient with you. They didn't make me feel like I was taking too much of their time. The facility is clean and well kept. It's good to know they are taking care of it well to maintain the units. I would definitely recommend this place to anyone.
Great service.. fast and attentive, answered all my questions and have all the supplies to your moving needs...
This was my first time ever renting a storage unit. The customer service associate, Elijah, was very courteous and helpful. I would definitely recommend this facility to others.
Samantha was the best 🏆🏆🏆🏆 🤘🏾🤘🏾🤘🏾💪🏾💪🏾
Ms. Hanakay is phenomenal. She exhibited patience and great customer service. I was well pleased and satisfied with the service rendered
Lovely service, helped me so much with my stuff, and really sweet the whole time while im debating back and forth
Aleyah and samantha at the public storage 1534 on Utica Avenue are wonderful workers. They have attitude towards customers any company would love to keep them on staff. Hightly motivated and knows how to make a great customers experience come through. They are just magical if i am allowed to day that. I am recommending them 1000% All the way. Cudos and best of luck ladies. Best experience ever after moving to NYC.
The staff was very accomodating and the location was clean. I used to use the bronx location but this one is way better. I would recommend this location.
Elijah and Hanakay was very helpful, I would recommend any one to that public storage. Customer service is the best!!!!
Hanakay.daphne.aaleyah were extremly helpful.
Staff was extremely helpful
Hanakay was just great! Thanks for your outstanding service.
They were extremely helpful and understanding.
I've been storing here for a few months and when I first started my experience was phenomenal. Now the staff have changed and they are rude, mean and nasty. They never answer the phone and when they do they are obnoxious and unpleasant. I've sent my daughter there numerous amount of times and every single time they give her a very difficult experience. I've attempted to reach out to the district manager and he's yet to return my calls. I'll be moving my things out as soon as possible.
Had a great experience with the move in process with tatanya and Nicole going through a rough time these ladies helped I appreciate them so much
Aaleyah and Hanakay were extremely helpful ,they answered all my questions and made me feel comfortable.will recommend this storage facility.
The worst storage place ever and they're infested with rats!!!
Hanakay,a aliyah, Elijah all pleasant staff welcoming smiles and helpful.
Hanakay was very helpful and friendly..she shows us around the storage and gave us the convenient and best deal for the storage. All question and concerned was answered!
Staff manager Hanakay, Aqleyah professional, very helpful, facility very clean
Everyone was helpful and friendly.
Hanaky did my rental she answered all my questions and was very pleasant. i will tell my friends about this store and hanakay.
Brittany was very nice she is always a good help
Hanakay,Brittany and aaleyah were very pleasant and helpful.i will recommend this storage to my friends.
Hanakay and Tuvasia are amazing and very helpful.
Aaleyah Hanakay was so friendly and knowledgeable was a pleasure deal with hope 2 give more business in the future.
My experience was not good, the place is rat infested. 5-4-17
Not a good place to leave your stuff
At 1st arrival I was greeted at the counter by Lisa who was very polite and helpful. We had a long trip to NYC and was warmly greeted after a long trip. All our questions and concerned was happily answered. Good Job!
I was impressed by the customer service and the cleanliness of the building. The staff have always been helpful and will bend over backwards to make sure your storage needs are met. I highly recommend this storage facility.
I like the facility, staff have been polite, courteous and professional so far and I feel comfortable with my belongings stored here. Hannah was the one who got everything started for me and she was very informative and helpful, I would recommend this public storage to anyone.
Although I do not rent at this storage place. I'm a frequent customer. Being that my boyfriend has a shipping company i constantly do business with public storage in regards to our shipping supplies. I'm always greeted with bright smiles and positives attitudes by the beautiful girls behind the counter. Although, they seem to always switch their employees, I always leave with 100% guest satisfaction.
Brittany, was an excellent example of a human relations personnel. Her timely and explicit explanation through the process relieved my stressful day. She wasn't about getting money for the company she massed sure I understood the policy as well as making me chose what was comfortable for me. Thanks for being s great worker. Your disposition was inviting; something lacking in many offices.
My experience at public storage was great, it was quick and easy service to get a storage room and Lisa was very helpful!!
Brittany was great
Staff is always pleasant, friendly and helpful. They are all very knowledgeable about the location . They always have answers/solutions to my questions/problems.
I would recommend this public storage to anyone. Lisa helped me with my entire rental, she was very informative and friendly. I was glad I picked this location. If your looking for great prices, great customer service go see Lisa at Utica's Public Storage.
Brittany was very helpful and friendly on labor day weekend as chatoic and busy as they were she managed to take me on a tour and fufill my needs. I'd recomned public storage to anyone.
Lisa and Brittany are very helpful they always are friendly and their skills are bright! They get an A in customer service. Very talented, respectful and kind young ladies! I'll recommend anyone to public storage.
Besides having the best rates in the neighborhood customer service was excellent! I would recommend to anyone.
Adequate storage space, parking lot, and friendly/helpful staff. I had no issues whatsoever storing my stuff here.
I highly recommend this place...It's very clean and the workers are very helpful...easily located and timing is pretty convenient...
I recently rented a unit here and was very pleased with the whole process. The storage manager Hannah was great. She helped me find the right unit at a very good price. I would deff recommend this if you're looking for a storage unit.
I highly recommend this place. My experience was with Hannah who was amazing. She showed me around with so much patience and knowledge of the place. She made everything so easy and was there to assist me with everything I needed. On a different day when I arrived late and near closing, with movers to unload the truck Hannah with her amazing personality and kindness helped us and stayed an extra hour so we can finish. Thank you Hannah for everything. You've made this stressful time less stressful. I don't know how to thank you enough.
I moved my stuff in during the end of January 2016. The price Is kind of pricey but that's not the real issue. The issue is the rodent problem they have here. It's beyond ridiculous... I had to toss multiple items from pots and pans couches, mattresses, my kids toys, my daughters kitchen set because of rodent poop and pee... sentimental items from when my kids were babies, my son's power wheel car, etc. It's beyond ridiculous and I'm praying the insurance covers this.. I'm upset and hurt at the fact that I have to toss these items that really you can put value on.
While looking for a storage place which can be difficult. I stumbled in to public storage and was amazed at the outstanding service I received from such pretty ladies. The rooms are huge and although the pricing is high that didn't stop Hannah and Brittany from placing me in a unit that was convenient. Although it's temporary i would recommend public storage to anyone.
Hannah and Brittany are so helpful. The location is clean and nice. Reccomend this place to all my friends. They have bathrooms and a big parking lot. They are friendly, and polite. Also the prices are great. And they tell you everything you need to make your move easy.
Thank you to all the helpful employees at public storage for making my experience here great. Moving is hard, but public storage makes it a little easier. Such friendly faces, and nice environment, I recommend to everyone!
Brittany was very helpful. I've used storage before and this is by far one of the best experiences Ive had. I highly recommend public storage and Brittany.
Brittany and Hannah made my move in a breeze and they are very curtious....I've been to other locations thru the years and I MUST DAY...5 STARS ALL THE WAY FOR HANNAH AND BRITTANY...
I have a great experience with the girls, Lisa, Brittany and Hannah every time I come to the location. They are always so pleasant and helpful. I would definitely recommend this storage place to anyone. Great job Ladies!
I think public storage is a good place,except the rent is mad high I think they over charge people and they so quick to auction your property,but customer service is perfect to me especially with Brittany and lisa those are two amazing people's @ public storage when it comes to customer service, I'll give a 10 for Brittany and lisa
I thank this location for being such a great help to me. They did everything in their power to make sure I was well accommodated. I recommend Public Storage to all.
Brittany was very helpful on what to do walked us around the storage place talk to us about prices with the boxes and also gave us a nice huge start-up discount if we had to come back we will return here again
Love the ladies that helped me choose and pick the right space for me you girls are the best in what you do Again thank you Lisa, Brittany and Hannah you girls rock
Hannah was so nice Have all the information I needed wasn't going to get a unit that day but change my mind because I was treated like a person......Customer Service Perfect at this Public Storage Co....Thank You!
Great place. Hannah was excellent. She stayed open at least 2 hours for us to get there and place our things safely in storage. We were very grateful for her great customerService. Highly recommend this place.
I had a great experience with Hannah and Lisa. I recommend coming here if you need storage.
Actually I'm amazed at how Lisa gave me a tour of the property was very friendly and helpful and I am very satisfied
Loved Hannah and Brittany they waited for me even after closing thanks so much
This storage is the best the District Manager Mike was awesome with his customers service also Hannah and Brittany thanks a lot
This storage is where you should be thinking about great Mike, Hannah and Brittany is the best customer service I have in awhile.
I had a great experience with Demetrius and Ashley. They were knowledgeable and made sure I understood everything about the process. I had a situation with my moving company and they helped calm me down when I was about to burst. Overall, great service and kind people. Also, great rates!
I recently moved here from Florida, I went to this facility and experienced a very professional service from the company's representatives, Demetrius and Ashley. They are very knowledgeable of the goods and services provided. I left feeling a great sense of comfort and ease knowing my belongings were in a good place. I'm Thank you, Public Storage for having a great team!
services were excellent tech had a great approach made customer relaxed
The staff is Great they are always so helpful thanks guys.
Demetrius and Ashley are God sent I swear. They were very helpful their customer service was spectacular. They really were the reason I chose to Stay with public storage, these two were an awesome addition to this facility. (PS I don't have a google account so I'm using this one, Nicole S)
I haven’t written a review for anything or anyone in a long while but my Fantastic experience over the past two days at Public Storage is definitely worth mentioning thanks to the three wonderful staff members I had the pleasure of meeting. Demetrius, Hannah and Ashley of Public Storage demonstrated what I believe to be the true meaning of Professionalism. I truly appreciated their being knowledgeable, energetic, well-mannered and well-to-do as it made my experience very pleasant and hassle free. I should also note that the team spirit they exhibited was extremely impressive. This is a very refreshing team of employees that would prove to be a great look for any business. Again, thank you Demetrius, Hannah and Ashley, and good luck with your future at Public Storage and of course elsewhere as well.
This was the most amazing experience, I've never used public storage before, and , Ashley and Demetrius walked me through it. They were very courteous, respectful, and professional, I will definitely recommend this storage to any one. I appreciated their assistance because I was running late, in fact it was closing time, and they allowed me access to I can take my stuff in, they are the best, thank you
OMG! OMG! I never had such fun just by walking into this storage facility with this Beautiful woman name Ashley, she greet me with a contagious smile and explained everything without forgetting any details, I was a king for 2 days, it was worth it and I enjoyed it. Demetrius was also great, he knows what's best for his customers and contribute by helping others. I would definitely recommend anyone to go to this facility cause this is where the customers are well treated. So anytime, I wanna feel like a King again, I would go to ASHLEY, cause she's the sweetest girl I've ever met. Ben! Smooches! !
Oh my gosh I had the most amazing experience of my life. The employees are amazing, kind, hard working, and really funny. They really know how to treat their customers and are really respectful. A young lady by the name of Ashley has made my experience as a first time tenant an experience to remember. she was polite, attentive, and overall amazing. She explains everything about renting the space and I am so happy to have met her. Dimitrius was also very nice, funny and helpful. Its not everyday you meet two amazing workers during customer service. Love you guys thank you for an amazing experience.
My sign up experience was great. I was actually at the wrong location but Demetrius, the Property Management made the transfer smoothly, He was very well versed, he explained my options and answered all of my questions leaving me secure in my decision to store there. Hannah was also helpful with signing. I recommend this location and ask for Demetrius, he makes things clear.
My experience was very good. The person that showed me around was really nice. His name was Demitrius. He was quite thorough. He was very clear in his explanations, as well as very impressive. It was really his approach and his commitment to excellent good customer service that caused me to select the company Public Storage over others that I had visited. Thank Demetrius for a good experience. All the Best!!! The unit is quite expensive. The accommodations are decent. It would be helpful if there were other ways to earn discounts even after the first month. Also perhaps pricing could alternate on different months. .
Demetrius was very helpful with all my moving needs. I highly recommend this place!
I believe that the young lady who assisted me in my endeavors was extremely courteous and professional
Demetrius is amazing!! Always ready and able to assist with any issues that may arise. He made my public storage experience feel effortless, when it could have truly been a nightmare. If I ever have storage needs again, I hope there's a "Demetrius" at that Location.
Demetrius and Hannah are so helpful at this location. The facility has climate control and is very clean. They have a high loading bay which made moving easy with the truck. They also have free pushcarts to help at the facility. I reccomend to anyone who needs storage. This is the place to go.
Place is clean and the manager is very friendly.
great place highly reccomend it!
Customers service is excellent!!
This place is great. The staff is super friendly and the facility itself is really clean.
It's was great experience from having a chance to speak with corporate (Daivd) and then exactly going to the storage unit where staff's (manager Hannah and Demetrius ) finding the perfect storage unit for me.
Great customer serving
I had a great experience today with Hannah who helped me find a unit that works for my budget. Thank you Hannah
Thanks to Michelle and Hannah for making my move in experience a great one. Clean building and clean bathroo.
The staff is very friendly..Public Storage meet my storage needs. I will recommend this place to friends.
They give it good customer satisfaction, willing to help thx for your services.
I come here to make my payments, and the staff Hannah and Michelle are wonderful, and the facility is very easy to access.
The facility has a loading dock that can accommodate three tractor trailers at once.generous dock space. Michelle and Hannah were very helpful ,pleasant and courteous and made my visit a pleasure. it is also a 5minutes from my business great place Tony @ -Tamtambora LLC Brooklyn NY 11210
Thanks a million Michelle for making my move in simple and easy.
Wonderful customer service ..quick check in. Expensive disk lock...well 18 is expensive to me. Bring yours with you.
I am an elderly lady storing here. the new staff Michelle and manager Hannah was very very helpful in transferring me to another unit. very courteous and the place is clean.
The workers here were very friendly very professional and very helpful! Great customer service
very clean location and staff is friendly and very helpful... always a great experience
Hannah was very helpful, knowledgeable, and professional. It was as enjoyable and seamless as renting a storage unit could be.
Property was clean and bright with push carts available for use. Daphne and primrose were very knowledgeable and courtesy. The bathroom was also clean.
staff is very helpful and the prices not bad at all
Representative Hanah was very helpful and polite
The facility is clean, well lit and the staff is knowledgeable and courteous. I feel safe when there.
I have been with Public storage for over three years now and the team (Hannah,Daphne & Primrose) are fantastic, second to none. They are extremely helpful and are always willing to go the extra mile. Storage is very important to me and I trust Public Storage because I trust my team on Utica Ave, SS
My experience with public storage1534 is great. That's due to employees at the front desk.
Customer service is the best thanks
The staff there was excellent, they assisted me with everything that was need to make my moving and storage experience go smoothly. Hannah and Daphne had great customer service and their attitudes were pleasantly contagious.
I go to this public storage to pay my bill but my storage is in north carolina and the customer servece here is good. Daphne helped me with the bill and I always call this location when I have questions about the bill.
I've been using public storage for years. The staff is knowledgeable and courtesous. The building is also clean and well kept, they even have dollies available for use free of charge.
Visiting this Location is always a pleasure for me . Thanks to Daphne Hannah and Primrose, always very professional and helpful. Great service.
Thanks to Daphne ,primrose and Hannah I've had a great experience here at public storage....they are very polite and professional!!! Thanks for the great storage experience!!!!
I am so glad I walked into this place today. Hannah and Primrose were so helpful, Hannah got me the best deal on a pack of boxes, and Primrose showed me how to pack some tricky items. If your moving or storing or just need boxes this is definatly the place to stop!
Love this place! Primrose and Hannah saved my day. I was stressed out with moving and not sure what size I needed. The girls were able to recommend the right size and save me money! I recommend to all who need storage.
I use public storage every now and then and each time I go the carts are available and the property is clean, hannah, daphne, and primrose are the best storage experts. They are always helpful with tips and advice.
Hannah is very helpful on primrose wonderful people
Daphne and Hannah absolutely saved my week. I had some unexpected moving situations going on this week and these 2 employees helped me from the time they called to make my reservation, to all the times I had to load more items and take out items. Their very professional and any business should be very grateful to have these employees on their staff. I'm not looking forward to ever moving again but if I do, I know that public storage has the best staff to assist me with my need.
I have used this storage for years and Daphne,Hannah,and Primrose are always friendly and helpful when I go there. They gave me great packing and storing advice and told me what I need to protect my things in storage. Thanks public storage!
Had a very pleasant time at this public storage. Hannah and Primrose was so helpful that had to ask her for her name. First time here and highly recommended. The facility is clean and push carts are available
Kudos to Hannah and the staff at Utica Av Public Storage. The customer service is great!!
it was my first time seeking storage. after i contacted public storage Hannah called me and confirmed my appointment. When i came to the facility Hannah greeted me and was very helpful. Hannah gave me a tour of the facility and explained all my options. she made sure I picked the storage that was best for me and my needs. Hannah even help me pick out storage boxes and carry the items to my car. It was a great experience. i will definitely recommend this facility to my friends and family.
First time I rented a storage unit. Public storage was so easy, clean well lighted. I was greeted with a smile and a very pleasant, professional and extremely experienced sales manager. Hannah answered every question, gave me a tour of the storage facility. if you need a storage unit call Hannah at public storage!!
Come here to pay my bill every month. Primrose and Evan are always helpful and answer all of my questions (alot of questions). I mention this place to all of my friends that are ever in need of storage spaces.
I was very impressed with the two employee's who helped me, Evan and Primrose. Not only were they attentive and courteous in an already stressful moving time, but they hooked me up with a solid discount. In the world of storage, they know their customers very well. Thank you. Highly Recommended!
I've using Public Storage services for almost six years, and I will have to say the property is manage quiet well in a safe and secure environment. The staff there are very courteous and they treat you like family (Mr. Evan, Ms. Dazni and Ms. Primrose) to name a few of the staff there that are quiet good at their jobs. I appreciate their work allot.
Friendly and patient and always willing to work with the customer. Thank you to Primrose and Evan.
I come in all the time to pay off my mother's bill. Each time I come in, Evan and Primrose are always friendly and helpful. I will recommend everyone to them.
I walked in yesterday to buy a few boxes. I was immediately greeted by Evan, from behind the desk. Another woman, Dasney (sp?) got me the boxes I needed and told me that if I bought 2 extra boxes that I could save 10% off of my purchase. I just came in to buy a few boxes but I was treated like I was a lifelong customer. Great store and great people!
For a first time experience with this company they have been excellent so far.