Wonderful experience with Theodosia. Very knowledgeable and nice to speak with.
Dan and Amanda are amazing they always have a great conversation with me and they always greet me with a smile in addition they are efficient and quick and very informative. I am very happy with the help and information they have provided if you go to this location ask for them thank you 😊
I have talked to Camrin Sherlock on the phone and I have asked a few questions and she answered them with no problems and she was very polite and professional! I appreciate all the questions that’s been answered!
Nearly waited outside for almost an hour for someone to come to show us a rental space. Hours say open until 5pm yet no one is on the premise several hours before closing time. After waiting 35 minutes (after being told someone would be there in 10 minutes), we were finally contacted again and was told they would “see if the property manager was in the area”. Will be looking somewhere else after one hour later and still no contact.
Amanda was absolutely wonderful and helpful in every single way. She is a huge asset to the company and needs a huge raise.
Amanda is always so friendly and professional! The site was always clean and I have never had any issues or concerns leaving my unit. 10/10 would recommend again to anyone in need of storage space!
I have been dealing with them for a few years
I moved months ago across the country, when getting my stuff out i went into the office and canceled. i noticed in december that i was charged for that month and the previous month and have been trying to call and NO ONE answers. its now january and i have been charged again. i am disputing everything but this should never have been a problem in the first place.
Very helpful and professional service and communication throughout the 5 months I had my unit here, including a fast and easy move out process. Would use again. Thank you!
Thank you Michelle! She was very nice and accommodating!!! I've been here for years and everyone is very nice and understanding!
Amanda was a delightful and helped me pick the perfect space. I recently has to move out because of an emergency and she made the process easy to understand.
Amanda is an excellent Manager. Always pleasant and helpful.
Amanda is the best! She always helps me when I have an issue
Hours are great and the love the convenience
I inquired about a rental & everything looked very nice & clean. Amanda was very helpful, informative, & polite.
Amanda an amazing person she all calls check to make to your payment and very helpful. Very nice and beautiful person to speak too she never turn me away for a conversation she also give me a great advice on what to do To maintain my units hopefully I don’t lose my units
Melanie helped me so much with whole process of renting a storage unit made it easy
Absolutely a pleasure to deal with thank you!!
Fantastic people and place to store. I would definitely recommend!
Amanda and Melanie are two of the friendliest people you will meet! They are so helpful and always have a smile for us!
Great place to save your belongings
Friendly staff to meet and greet you. If you have concerns,they are there for you. Very affordable and clean
I was helped by a pleasant woman named Evan,she was very knowledgeable and made the experience super easy. Also she helped me pass the time on a rainy day immersed in conversation. Great customer service!!!!
Amanda is always smiling has a great attitude and is always willing to help!
Very easy to deal with great experience love the remote app
I had problems and Melanie went above and beyond to help me. She is fantastic! Give that woman a raise!
Melanie best helper ever God bless her wonderful job
Amanda was helpful during the process. Stopped by to complete the rental and Melanie was awesome. So friendly and helpful
We need more people like her in customer service. Made the whole transaction fast & easy
A+ Melanie
Melanie is great at her job, 5 star service from a 5 star employee!
Melanie was so personable and helped me in a timely manner.
Melanie was an absolute pleasure! She was so helpful and knowledgeable 10/10 experience
Hello good afternoon I am Shay I have went to the Sewell Storage and met a lovely lady Melanie she is a kind and sweet person,thank you Miss.Melanie for your patience and conversation.
Great place for storage. Amanda is always super helpful and professional. The property is well maintained and the office is clean.
The property manager was very kind and informative. I would definitely store here again.
Amanda is always so very pleasant and the new property project looks wonderful
Awful... the roof leaked and dumped water on top off all of our belongings. ruined almost everything we stored in the facility, no care or thought was given by any one who works there, no offer to move us to a different unit. The only offer of help was from one employee who said we could use their dumpster on site to get rid of some of our ruined possessions... out stuff would have been safer if i piled it in our driveway and threw a tarp over it. Completely unbelievable. And all this comes after a letter saying that the rent is going up, clearly the money from people renting is not going toward the upkeep of the facility
Had a great experience dealing with Melanie at the Mantua location. I rented the wrong size unit online and she was very patient in getting me situated with the right one. Geat that I was able to deal with a live person in real time to get me squared away. All this during a weekend when they were getting ready to close. She is a true asset to the Public Storage Company. Thanks Melanie!
What a wonderful experience I had with Melanie at swell office. She went above and beyond to help me solve my problem. Happly the problem I had she was able to fix it. I have been a faithful tenant with public storage for 20 years. Because of workers like Melanie that is why I love being here with public storage
This is a shoutout for Melanie. She is nice, personable, patient, knowledgeable, detailed and professional. Melanie, was very helpful to me in getting my account in order. Thank you Melanie.
Amanda was fantastic! I went there and she answered all my questions, made getting my space super easy, would give 6 stars of possible! highly recommend anyone in the area that need storage. great customer service.