Such a beautiful and effortless process. Met Kip the new property manager….so courteous, professional and we even shared some laughs. Found a unit perfect for Mr and the perfect location ( close to the gate entrance). Friendly atmosphere and I would recommend him to anyone when applying for a unit!!!! Definitely 5 stars in my book!!!! Check em’ out…. guarantee you won’t be disappointed!!!
KEEP UP THE GOOD WORD PUBLIC STORAGE….YOU NEED TO JUST CLONE KIP😊‼️🙏🏾‼️
My parents had a unit here for over a year and loved the facility and staff, and now I had a sudden move and needed storage. Although its about a 20 min drive it was an easy decision to start back up here.
Michelle is one of the nicest people ever and is so incredibly thoughtful and helpful. Moving is stressful and she made everything so easy and organized. We wouldn’t go anywhere else.
Michelle from the Public Storage in Mantua, NJ was really helpful when I was trying to rent a unit from a Public Storage facility in a nearby town recently! I was doing this remotely from a different state. She took the time to help with the process remotely by checking over the details from her computer system several times to be sure that I had filled out my application correctly! Public Storage has a great staff, who works together, even from different facilities, to help customers get the space they need!! Thank you very much!!! I recommend Public Storage. Over the years, have rented space from 3 or 4 different locations. Always a really positive experience. Thank you again!
I had to get a storage space since my daughter moved back home and there wasn't enough room. Went and checked out the Mantua Public Storage and Michelle was a great help. She showed us several sizes and helped us figure out what we needed. The building is all inside with carts and cameras and she keeps it very clean, even the restrooms were nice and clean. I would definitely recommend storing here.
Everyone was so nice and the place was clean. The closure needs a little WD40 to move the latch, but otherwise a good experience so far.
Cost effective solution with a capable staff.
Theodosia was very helpful, friendly, and informative.
Michele was a huge help for me the other day! I came in with my mom looking to rent a 5x10 for the online sale price. They ended up not having that size available so Michele showed me a few others and we decided on the 7.5x10. She was able to get me that unit for the same price which was awesome. She was super sweet and we had some friendly chats as well. I would definitely recommend Michele to help again.
Stephanie was great amazing service very affordable and clean
service was great thanks to Stephanie very affordable also very clean
I'm extremely happy with the property management at this location. The building is very clean and my unit is secure, keep up the great work Mrs.Michelle :)
Michele was so helpful in finding me the perfect storage space for my needs. The facility is clean, well-organized, and offers many entrances to make drop off and pick up as seamless as possible. Love that it's so close to my home and very affordable. Thanks for the help!
Michele was wonderful and knowledgeable about the facility. It is very clean and well kept. I like that I can drive inside to load/unload!
I just went to rent a storage unit and I was greeted by Jaszmine she was polite and very helpful for my rental needs.
Lovely place to store your goods and excellent staff as well! 10/10
A very nice and clean space the girl Jasmine was excellent help
Perfect for my needs. All indoors and temperature controlled. Michelle,the manager, is great.
I love it here. The personnel are so friendly and helpful. I am unfortunately homeless, and I keep all of my stuff here. I get up every morning, grab some clothes from my unit, use their bathroom, and then go to the gym to work out and shower. The costs are very reasonable as well.
Stephanie was great super helpful
Theodosia and Kim were extremely kind and helpful, including helping me book a second unit last minute because I underestimated the amount of stuff I have. The facility is great, the drive-in feature is a nice luxury for a storage facility. Thank you
I had Michelle set me up with a unit. She was very helpful and genuinely seemed to car. I hope that this is the start of a great experience with this company.
Amanda went above and beyond helping me out. Set up my account while saving me money, looked at the best options for utilization of space while getting me the best deal. Also helped out with the log in on the phone. Great crew member.
So easy! Affordable and you can drive right inside! Also very clean storage areas
Excellent since the switch to Public Storage from Cubesmart. Theodosia was super nice and helpful with switching me to a different unit. Highly recommended!
Sherry is so nice and the property is very clean. I am very happy here. I will recommend this location to everyone.
Welcoming front staff, excellent access to super clean & well lighted storage space with many size options for your needs
Clean… easy rental process… Courteous staff… Easy move in
Great customer service.thanks!
Your staff on site & from call center were excellent & good to me. I only wish more companies/individuals were as kind & good as they are
In gratitude,
Maria Cirone
Easy to access, clean and good price
The cubesmart employees and how clean the place is.
The ladies in the office are really helpful and very nice. The facility is very clean and bright. It feels safe with all of the surveillance cameras, gated and indoor parking. And the location and access hours are good also.
Clean, easy access, secure and reasonably priced and climate controlled.
Very professional and the way that I was treated
Needed to switch units to smaller one. Employee was courteous enough to find a unit closer to the old one since we are senior citizens.
The experiences I've had so far have been fantastic! Tracy is very helpful and has made this process so much easier for me. It's a world of a difference compared to other places I've done business with, highly recommend :)
Fantastic management, I have been doing business with them for years and can"t say enough good things about them! Tracy especially has always taken great care of us and represents CubeSmart exceptionally well. Thank you for everything Tracy!
Tracey was very knolageable and helpful! I had been to several storage locations before choosing this one!
Management and staff were very helpful and caring of my needs
Very easy to reserve a unit, no credit card needed. I really liked the entire experience! My only issue being the confusion over the "1st Month Free" advertising. We reserved a unit for yesterday and ended up paying nearly $70 on the initial sign up payment, insurance, and the lock. Apparently after paying nearly the price of our unit monthly upon sign up, this month is STILL considered our "Free" month. It would be so much easier if all of this was explained beforehand. I researched prior to reserving a storage space so we were prepared to pay $30 as a sign up fee, but the lock and insurance were completely unexpected. Then to have the advertised "1st Month Free" be the month we have already paid $70 is also a big let down. We are new customers and are excited to see how our experience increases from here. This place looks so cool. We watched it being built and it's right near us, so we are looking forward to using this storage space!😄
Very clean facility and an awesome staff!!!!
Very clean facility! The lady that works there is always so nice and helpful.
overall one of the best storagre companies ive dealt with. the staff is friendly, its very clean and secure. and i love the fact the whole place is climate controlled and they still have really affordable prices and you can do everything inside, even unload your truck inside of theyre large garage and take your things right to your unit. id recommend them to anyone.
Great customer service!!!
The units are clean, very convenient. The young lady who helped us was polite, friendly and knew what she was talking about.
Everything can be done online and at my convenience
Great staff, convenient facility. Destiny made the process easy.
So clean and well lighted, convenient, and The girls were always so helpful.
Very clean and easy access to my unit
The facility is clean, well lit with movement sensing lights, good security measures with cameras on site and access code to enter the facility, maintains comfortable climate even during the cold, and has clean bathrooms onsite.
I previously wrote a negative review for this company after encountering many issues during my use of their storage facility but the care team replied immediately with contact information to express my grievances. My email was then forwarded to the District Manager, Marc, who, personally, emailed and called me the next day to address my concerns and did so with expediency. I appreciate you Marc for properly addressing my concerns, explaining the cause of them and helping to compensate for the issues.
Great customer service. Tracy is the best, you won't be disappointed!
Excellent service! Very thorough! I’d recommended CubeSmart to anyone!!
Clean with multiple easy access entry ways. Friendly helpful staff to assist you with your needs.
Great facility, super clean! The staff is all very friendly. I had the pleasure of working with Destiny specifically. Destiny patiently went over all the information with me (probably atleast 5x) as I went back and forth countless times while making a final destination. She also took me on a tour to see each unit I was considering. Patient, delightful, and laughed at my bad jokes. 🙂 I would recommend this location to anyone in need of storage!
Great experience! Destiny and Tracey were very kind and helpful!!
Staff was extremely helpful. Facility was clean and quiet. Usually, there are many handcarts for people to use. However, sometimes people would end up leaving with them (not the fault of CubeSmart). I felt like my items were actually safe being stored there. Pricing was reasonable in my opinion!
It's very expensive, however it's very clean, indoors and with auto sensor ceiling lights. They have both regular and climate control units in multiple sizes.
The one thing that perturbs me is the fact that there are not enough carts, especially since the place is so huge. The other is that the garage style loading dock door was broken by a customer and is taking a real long time for them to fix. It can be manually opened by them. However, office hours are limited. They refuse to give a discount on my expensive rental of which I'm not happy about since my unit is very close to the loading dock. That was the main reason why I chose that unit. I did discover though that the garage door height won't allow a 20ft Uhaul truck to fit under the door. I didn't realize that until I rented the truck. What a bummer!
Helpful staff. Everything is new and clean.
Everyone there is so professional
Love the way we can drive inside to get to our storage
The facility is very clean and well lit. There are a lot of options for sizes. The employees were super helpful in showing me the units so I could find the right size for what I needed. I have never rented a storage unit, and they explained everything and showed me around the facility. Very good customer service!
Great service and clean facility
Professional service by staff in particular Destiny & Tracy
Tracy and Destiny were awesome! Tracy got us checked in. She was extremely friendly and thorough. Explained everything we had to know and got us set up quickly. Facility is clean and bright.
Nice Job!
Customer care was amazing
Easy to purchase, the hours worked for pick up and drop off.
Very clean facitity and was able to load out two 10 x 20 units in the ac on a 90 degree day. Erica and Destiny made my time spent there pleasant. They were very helpful!
the owner/manager was extremely helpful
It's very clean and accessible. Ashley helped make the transaction very simple, plus she took time to walk thru with me and explain how everything worked.
They went above and beyond to help with my storage needs
I needed a storage unit since I had a roommate moving into my spare room. We decided to check out CubeSmart. It is new and very clean. The lady Ashley was very nice, friendly and informative. She was able to answer all our questions and showed us many different sizes. Right now I’m starting with one of the smaller units. It fits our needs for what we need it for. It is also climate control and convenient from where I live. I suggest to check them out if you need a storage unit.
Dealing with Ashley and Erika was fantastic great customer service very friendly and knowledgeable!
Extremely friendly and helpful staff. Erika and Ashley are absolutely awesome!
Staff is friendly and helpful. Facilities clean and easy to use with drive through access
The manager was very helpful. She also catered to my 5 year old needs! Very polite