Public Storage Self-Storage Units at 1001 Neptune Blvd, Neptune, NJ

Samantha was able to answer any and all of my questions i had for her today. I came in not knowing anything about storage and she was able to educate me. What a great property manager. Her facility is clean and secure. I would recommend this place to anyone!

Samantha is always so happy to help. She is constantly out there picking up after people and making sure this facility is clean. I appreciate all of her hard work. I’m glad i chose to store here. Seeing her brightens my day! 🫶🏾

The property is clean & secure. Ben was professional and knowledgeable about the units and got me set up seamlessly. Having the app to access the gate is a bonus!

By far the worst worst place ever they got the assistant manager living on top of the storage so I wanted to make sure all my items was safe SO I PARKED ACROSS THE STREET AR SHOP RIGHT TO WATCH and the assistant manager comes down at night when the gates lock to check everybody’s unit and going through peoples stuff SMH She is beyond dirty she do not keep her area clean her cars are always blocking the bathroom entrance or the drive entrance In the bathrooms or never ever clean or got toilet paper in it nobody is ever in the office you have to ring a bell and she comes down from her house JUST NASTY And make sure you always make your payments on time and read your contract if you don’t make a payment and you’re late in seven days they lock you out of your unit after I caught her on video going through people unit I reported her to the district manager and then they locked me out of my unit so make sure you get your own lock do not buy there lock…. Everything she owns is from somebody storage unit YOU STUFF IS NOT SAFE ….. In a AVTIVE CASE WITH THEM NOW

Sams the best, no one can top her professionalism and kindness i would give ten stars if possible. She’s an absolute asset to this district and company. Never had an issue with her.

I’ve been renting here for some time and have to say Samantha the property manager is amazing. I don’t usually make reviews but needed to for her. She keeps the property immaculate and does her lock checks everyday making sure everyone’s items are safe and secure. I’ve seen her out on the property a few times and she’s nothing but kind and attentive. I ended up forgetting to lock my unit one day and she had called me the same day to inform me it was not secure and that she placed a lock on it for the time being until I could come to the property so she could remove it and I could place my lock on it. She’s always doing her best keeping the property clean even when customers just dump their belongings all over the place when they shouldn’t. When I stop in to say hi she always has a smile on her face and she is just so pleasant. Neptune isn’t a great area so I was extremely nervous with storing my belongings in a storage unit around the area. After going to numerous places I felt so comfortable at Public Storage. I’m happy to be a customer and I’m happy to know that Sam is always around to make sure my items are safe. Please don’t let someone’s false and bitter review steer you from this facility. They actually have an employee that cares about the property along with the customers

Our first floor storage unit is completely filled with mold. Several of our belongings are now ruined and they refuse to turn the AC down from 80 degrees in this summer heat. I do not recommend this facility AT ALL AVOID AT ALL COST

CJ and Samantha were absolutely amazing, extremely professional, and personable. I had to reschedule my reservation several times, and they were very understanding. CJ conducted the walkthrough and helped me set-up my App. I must say it was a seamless process. Thanks CJ and Samantha!

Still evaluating my options, so I decided to stop in. Tina was fantastic helping me understand pricing options and provided me the opportunity to see a couple of units up close and personal. Unclear if I will go this direction, but I definitely appreciated Tina's time and professionalism.

3/4 rent increases in just 2-3 years, all during covid hard times and even during the nationwide shutdown. My unit price almost doubled since i first moved in!! Elevator is broken 30% of the time After a complaint to corporate they discounted my rent a tiny bit, which helps..but no rent increase should ever be a whopping $50 in shot!! Rent increases on storage units are usually like $10-20. 50nis insane! And it's NEVER clean anymore. Now even inaide my unit is getting dirty from all the debris and dirtyness from the halls getting blpwn under and tracked into my unit by my feet or passing wind. It always has a rotten stale basement smell. I asked about this once snd was told they rotate cleaning floors. There are literally only 3 floors, and 1 building. If you sweep and mop just 3 floors onve a day, that's pretty sad. I only chose this place, because it was great years ago in the early 2000s when i had a unit there. It's clearly owned or run by completely different people from before. The quality went way down. Even the "relief" employee that doesn't regularly work that location, was shocked to hear some of the problems i was having. She was who actually wrote a complaint on my behalf, which resulted in a slight rent decrease thank goodness. I even had no hallway sensor light and was left in the scary dark at night, as a woman, for over a YEAR before they finally fixed the light that i reported to them as broken over a year ago prior. If you must use Public Storage, i HIGHLY recommend ANY other location but this one in NeptuneTwp. .

I stopped in to inquire about prices and Tina was extremely knowledgeable. She is super polite and helpful!

I came in today to make a payment, and the two that were there, Tina and CJ, were amazing!

Samantha is so helpful. She made sure that everything was clean and accounted for, making my experience very nice. I recommend this Storage place for anyone who needs a unit.

I remember losing my wallet, and this girl Samantha that works there paid for my stroage unit until I found it. Great people, clean spot, and some parts have temp controlled areas which is convenient.

My experience at public storage in Neptune was amazing! The property was very well kept and clean. Samantha answered all my questions, was very informative, and had great customer service. I highly recommend using this this storage company.

Samantha was excellent !!

Planning a move to the area and spoke with Tina. She was patient with my questions and kind even though I wasn’t ready to secure a unit yet. I really appreciated the help!

CJ was very kind , welcoming and helpful! Very easy process

Sam and CJ were a pleasure to check in with! Wonderful staff!!

Great!! Samantha and CJ were gave me a tour and help me set up my phone! Thank You

Tina was right on point on every question I had asked her we need more property manager like her public storage need to make Tina head honcho

Tina was very helpful to me ! Being out of state she answered all of my questions and concerns . Thank you Tina

Sam was very helpful and informative

Its was a pleasure meeting Sam and Tina a public storage! I appreciate the costumer service!!

Samantha is great!

I purchased moving supplies just because it was close ....there were bugs mostly ants rolled into the bubble wrap. Disgusting.

Very friendly and helpful at the desk!

I don't know where all of these ratings came from, but my experience was a complete disaster! No one is ever in the office, incorrect information is put in their system and the customer has to suffer to get it corrected when it's the office fault. All you have to do is read and verify the driver's license number and make sure it matches what you are putting in the system. Phone etiquette?? None. This office needs to have a class on customer service. I checked out of storage and had the confirmation and stopped auto pay. They tried to bill me the following month. After disputing, I guess they realized they made the mistake and finally corrected it. smh

Corrine was so pleasant amazing worker always kept a smile she was able to help me find a great space 😊 Corrine is the best keep up the good spirit

Corinne was so professional and helpful made it an easy experience. Highly recommend facility.

corinne was helpful with getting us three units today

The facility has recently been renovated and Corinne, the manager was an absolute joy to work with. We had a few last minute changes and they were handled quickly and most important, pleasantly. Highly recommend.

Corinne was very helpful in assisting us with getting a storage unit and providing answers to our questions. In the mist of signing us up for a storage unit the fire department, ambulance and cops showed up due to someone stuck in the elevator. Corrine handled the whole situation professionally. I personally feel there should be two employees there in case of situations like this. But again she handled everything very well. Kudos to her. Hopefully her boss will acknowledge what & how she handled this situation which apparently isn’t the first time but had occurred numerous times before. Anyway I hope she gets a raise and some needed time off.

Must be one of the worst unit spots around. Smells like mold and mothballs, the elevator hasn’t worked in 3+ months, the doors have been broken for a week so just anyone can walk in, there are no carts, they don’t even cover the BARE minimum and now they raised the rates by like 20%. Insane. Leaving this month

Eunice is Awesome!

Eunice was excellent in helping helping me open a storage unit Her customer services are thorough and very friendly

Eunice is always helpful and gives great customer service

Eugene was amazing , so easy to talk to and helpful. Glad I rent my space with her

Great and always accommodating service when needed, especially Corrine & of course Eunice.... had storage there since 2014... always worked, communicated & followed through with me.

Eunice is very polite and knowledgeable at her job. The place is great and love how they are upgrading the place

Great customer service from Eunice every time i see her

Great experience with Eunice, Keyah and Irene. Well run facility and they made the process simple, thanks to all!!!

Have a long time customer at this location and Eunice is very helpful all the time

Great experience with public storage thank you to Eunice

Corinne was very helpful with moving in and showing the unit

Eunice and Charlie is the nicest people ever.

Property manager (Eunice I think, maybe Connie) was ABOVE AND BEYOND helpful and accommodating when I asked to switch to a climate controlled unit from the outdoor one today. She couldn’t have been more helpful than she was… GREAT customer service. I highly recommend this storage facility! Top Notch!

I could not have asked for a better experience. Eunice, the property manager, bent over backwards for us. We had to move in after the snow storm, so the facility had not been plowed. Eunice stayed on calls all morning to get the plows to come so that I could move in. We also had to transfer from another facility in a neighboring town, because of the snow, and Eunice was on top of getting our refund issued. And to make the experience even better, I did not have to call Eunice to follow up. She called me every step of the way to let me know the status of my refund, and even to let me know the status of the snow plows. Best customer service possible!

Eunice saved my life in a nor’easter. I’ve never experienced such a customer advocate in any company I’ve ever used. I’m so glad that we’re using storage at this exact property so we can interact with Eunice. Thank you SO much!

Eunice was very helpful ,polite and helped me during a difficult time that I was facing! I would recommend public storage to friends and family due to the service I was provided!

Eunice was amazing and professional, went a live and beyond to accommodate me. Also very knowledgeable she is the best , I’d recommend this storage place to everyone

I was in a desperate situation I went to plubic storage in Neptune and Unice was super helpful she make sure that I understand everything and she make me feel very comfortable and she also help me find someone to help me move

Eunice was amazing! She provided me with the best customer service. It was an easy transaction and I’m a very happy customer. I would definitely recommend.

Being in a stressful situation is bad enough let alone having to deal with looking for a storage unit in a short period of time. I came here and met with Eunice and she was great. She took her time and showed the perfect unit and gave me all the information I needed. Thanks for everything. This is one less thing I have to worry about

Thank you Eunice for your kind and fast service. You have gone above and beyond to assist me over the past year with several requests.

Corinne was vary helpful and kind

Corine and Eunice was so very helpful with renting my storage space I would recommend anyone to this public storage location

Eunice and Herb were very professional and helpful with my questions. Fast and quick service. A pleasure working with them.

Eunice and her crew are great! They were helpful every step of the way. Thank you!

Wonderful the attention, Eunice is the best kind and professional seller in the storage love the service, thank you

Eunice was great. Go to public storage in Neptune

This is my first experience in enquiring about renting a storage facility. I visited the Neptune NJ Public Storage Facility and was greeted by Carolyn, I had several questions and Carolyn without hesitation she replied with an answer to my satisfaction, I found her to be very knowledgeable and helpful. I realize that 5 stars are the maximum given I'd give Carolyn 10.

I wish could give George 20 stars!! What an excellent experience I had because of George’s professionalism, knowledge, as well as caring and patience. I very highly recommend Public Stirage in Neptune — thanks to George!!

Public Storage of Neptune NJ is a safe, clean affordable storage facility. Staff welcome you by name. Due to their comprehensive video camera system they are able to help you if a problem occurs while you are inside one of their buildings. I personally recommend employee whose name is Eunice. She is very helpful , patient and knowledgeable my daughter out in Pittsburgh just opened an account with Public Storage and she was equally pleased.

Great Service, many Blessings Eunice, thank you 😊

The worst place to have storage because they keep raising the rent three to four times in two years

Eunice was a great help with showing us the storage and the sign up was easy.

If you ever come here Eunice is the person to see

Eunice is always polite and willing to help which means great customer service. The facility is well kept. Thanks Eunice!

Eunice and her new associate - whose name escapes me - were extremely helpful and informative. They helped us trade up to a larger unit seamlessly and offered advice on what we would need to do to make it easier when our movers brought our house-full of stuff to the location. They could not have been more professional or capable.

Eunice was very helpful with both my move in and move out. Would recommend storing here

Eunice has always been helpful every time I co.e to her office. She is a great asset to the company

I would recommend Public Storage if you’re looking for a clean, convenient, and climate controlled storage space in the Jersey Shore area. We also met the property manager, Eunice, who was very helpful in assisting us with our check-out.

Eunice has been very helpful when I had concerns with my billing. She provides great customer service every time I come in to make my payments

Eunice has the unique combination of knowledge of all the details of renting storage space, coupled with a real connection with her customers. She makes you feel that she is taking good care of your storage unit. I will recommend Public Storage, Neptune to anyone looking for storage space. Tom Z

Eunice is a wonderful person who always knows your name when you walk in the door. She is funny, kind, and sweet. I would highly recommend Public Storage in Neptune because of the helpful people there.

Eunice is terrific! She can multitask efficiently. Always pleasant and helpful on every level!! .

Hello , I’m Philip Romano I’ve been a customer for 5 years . During that time when I first came to your location I was going through a hard time in my life. I walked in n was greater by Unice , she was personable, and extremely nice . Fast forward to now , through the years Unice n her staff have went above and beyond for me .I own a Buisness, n because of Unice and her staff I recommended public storage to my family , both my sisters also are Customers at this location. Some people just go to work to earn a living . Then you have people who love their job , n helping others . Thank you , Unice and all the staff at Neptune, you’ve definitively have a customer for life. Thank you , Philip Romano

Eunice gave me and my husband great service today. Very nice person.

Trato my excelente me atendio Eunice muy atenta ella ,me explico todo muy bien,y sobre todo en mi idioma espaňol. Recomiendo mucho este lugar.

Eunice is very nice she did a great job she answered all my questions in guided me through everything very detailed thank you very much

I have been customer at public storage for nearly 2 years and eunice has been the best. The place is kept clean and security is top notch

Customer service was really nice with eunice

I would definitely recommend renting space from this location. The reservation process was seamless, the facility is very secure, and the property manager contacted me promptly to discuss options. Eunice is very pleasant and knowledgeable.

Eunice was Great! Very professional. Overall excellent service

Eunice is always a great help with a big smile on her face. Would recommend renting at this location

AWESOME service by customer service rep Eunice. Very knowledgeable and customer service orientated. Made the move in simple and easy. THANK YOU

Just rented a storage space from Neptune. Eunice was great, very helpful. I would recommend!

Great customer service at this location Eunice is awesome and her new employee Brianna is also great

Very nice and courteous.I would recomend that you come here

I called to check on locker availabilities and was able to schedule an appointment AND get my things moved in a single day. Eunice and Charlie were incredibly helpful and professional, and the pricing is very competitive. I definitely recommend Public Storage in Neptune.

Eunice’s checkout was very speedy , very good customer service and very kind , would use their services again!

I rented a unit at Public storage. Eunice the manager helped me and She was very helpful and polite. She helped me every step of the way with e-rental and everything I needed to know to make it easy for me to rent a storage. I would definitely recommend someone to use Public Storage they are the best!

Eunice was very helpful and informative. She was able to get me a unit for a great price

Maureen was EXTREMELY accommodating during a stressful moving day. And VERY polite. Thanks!

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Very pleasant experience! Very clean and well set up facility with easy access. Irene, the attendant, was friendly, professional and helpful in every way with the paperwork, showing around me and filling me in on everything I needed to know. In sum, she made it a pleasant and stress free experience!

Old staff was very rude and short, new staff seems very pleasant and tries to be helpful.

My experience with Irene was great. She provided fast but fully detailed service to ensure I had every option available and the space I needed. I would 100% recommend using this storage facility.

A special thanks to Eunice who always has a friendly, calm and delightful personality. She is knowledgeable and professional and a true asset to Public Storage.

Eunice has been very courteous and professional everytime i come in to pau my bill

Irene was very Helpful, Courteous & professional and I highly recommend this place

Great storage facility! Eunice and her staff are very professional and friendly.

Public Storage team members Richard and Eunice were incredibly professional, kind and their customer service was over the top. Richard directed me to the Neptune facility and Eunice was waiting for me to show me the unit and walk me thru process of Entry, locks, unit size and insurance. They took the stress out of my move! They offer great service and pricing! I highly recommend them for your storage needs. Also COVID 19 compliant. .

Eunice management and support for us to find the right size unit for our needs. Showed us how to get in and out of the unit, helped with purchasing boxes and paper and provided insights on busy times and what to expect!!! Eunice is an asset and perfect as the face of your storage enterprise!!!!! ;-)

Eunice was great! Very knowledgeable and excellent customer service

Eurince is the best property manager I have ever dealt with she goes out her way to resolve issuers and she is fair. I appreciate everything she has done and makes you feel 100% secure to store your belongings there!!! Thanks again

Great storage facility with good rates and very friendly and knowledgeable management. Eunice, who I believe is part of the management team, was very helpful with everything from selecting the correct size space I needed to walking me thru the online bill pay services they offer. I could not have asked for better service. The space was clean and ready for me to move my stuff into on the date agreed on. I highly recommend talking to Eunice if you are looking for a space to rent.

My brother Eric same last name rented at Neptune Self Storage and said Eunice made the whole transaction so very easy She is kind and helpful. It was a pleasure renting there from Eunice Extremely great customer service

This review is specifically about Eunice, a worker at the facility. She was OUTSTANDING in helping me complete the unit rental, going over the policies of the facility, and getting situated to begin our unit rental. She was extremely personable and friendly while answering all of my questions!

Eunice was really helpful and informative. It was a super quick process. Thanks so much for your help!

It has been nothing but a pleasure to rent at Public Storage. Eunice in specific has been extremely kind and helpful. I will rent again here no question about it. Thanks Eunice!

Came in looking for unit and bonnie and eunice were vwry helpful

Eunice was very nice and competent. She found a way to practice social distancing in a professional and welcoming way.

Very nice place, Maggie was super helpful and awesome!!! Highly recommend for anyone in the area

My husband says tyra was the sweetest and so helpful with his reservation. We needed 2 climate controlled units and were hoping we could get them at least close by to each other. Tyra helped us get into 2 units right next to each other. She was very knowledgeable and friendly and we are very happy to be public storage customers .

They were great and Ms. Irene was amazing!!! 5 star treatment

Maggie was great and help with everything I needed

Eunice muy Buena persona me ayudo mucho gracias

Keyah was such a great help, she help me find a perfect unit and price for my mother. I would recommend PS storage for all your storage need.

Irene was extremely helpful and made this a very easy process!

Great and helpful staff. Shout out to Eunice, Keyah and Maggie in Neptune.

Eunio thank you so much for your help very good worker

Keyha was extremely helpful in assisting me with the proper storage unit just for me. I came in the office a mess.( hurrying). She reassured me tjat i have chosen the right place to do business with. She was extremely patient. Thank you so much.

Maggie was a pleasure in helping me, she was very awesome and very patient with everything. She answered all my questions and was very professional. I thank you very much for helping me with your service.

Great Customer Service this is my 2nd time renting and Eunice is great at her job!

The customer service we received from Eunice was outstanding! We've never rented a storage unit before in our lives and she made the process painless, easy and inviting. She answered all our questions and made us feel very comfortable in the whole process. Thank you!

Briyana was great.So sweet and helpful!

Eunice and her team are very friendly and helpful it is a pleasure dealing with them always

Ms. Eunice & her staff in Neptune, NJ have been very pleasant to work with. We wish them a very healthy & happy 2020 New Year!

I put my stuff here one time ... came back and the same stuff was still there. I’m not sure if I was expecting more, or...

What a pleasant surprise to see such a clean well kept facility. The staff is very friendly and help you through each step of the process. Eunice Keyah went above and beyond helping us get into the right unit. Thanks for all the help.

The service is great and you're greeted with a smile every time. Eunice, Lekeyah, and Irene are the best!

The team & Mgr Eunice were all wonderful & very helpful in helping downsizing our unit:)

Great service from Eunice

Eunice was always pleasant to deal with and also anyone else that work on the premises.

Eunice was very helping!

Looked at multiple storage facilities in the area some were not as advertised. Stopped in Neptune location met Eunice the manager who was great. She took us for a tour showed us various sizes and helped us make a good decision. Very nice staff, highly recommend this specific property. Easy set up for booking space and fast move in.

Fast and Friendly highly recommend .Prices were fantastic and great location.The manager Eunice is a Gem very helpful and an overall sweetheart!

Briyana checked me out. All was good. Very polite.

Eunice was very professional and was very helpful Would recommend anyone to use public storage neptune nj.

I have a strong appreciation for great customer service and Eunice certainly delivers! She is beyond helpful and very friendly!

I had a great experience at public storage. Savannah was very informative and knew exactly what she was talking about. I will be recommending this storage facility to everyone I know.

BUYER BEWARE. I would give a zero if I could. We had a CLIMATE CONTROLLED indoor unit. When we moved out all of our furniture including our dining room table, chairs, bench and multiple shelves plus shoes, knives, clothing and other items were covered in mold and fungus ruining much of our furniture. If that wasn't bad enough the "relief manager" was less than empathetic and when making sure we were informing to correct person of the issue she informed us the property manager was off and she would "tell you the same thing anyway". I recognize there's a process and that's fine but the attitude when we were kind in asking how we can reconcile this issue since all of our belongings were ruined was uncalled for. Do not expect an inside climate controlled unit to prevent damage, better yet just don't use this company if you don't want damaged belongings and staff who could care less about how their customers are treated.

Eunice has provided great customer service from the day I rented my storage space and through the next 4 months. She is friendly, very knowledgable and knows how to get things done the right way. She has been always been willing to help me out. Great person and manager.

Plenty available units.

Love Eunice!! She is alway so very helpful and professional

Eunice is great in what she does

Eunice was a great help, they’re all understanding and kind people. Would recommend and use again.

Russ and Eunice were very helpful.

Eunice n brain was very helpful

This facility is very well maintained and seems incredibly secure. Eunice was a huge help in getting processed and set up there.

Eunice was extremely helpful! I could tell how busy she was, being the only one in the office since her coworker had to deal with an emergency, but she kept apologizing for the wait. She was super nice & always had a smile on her face.

Units are great luv it here

Eunice provided a fantastic costumer service ! I came back 4years later & Eunice still provided awesome service

Eunice was terrific and very knowledgeable and friendly. Property is clean and accessible. Will recommend to friends in need of storage.

Savannah was amazing In helping me pick out the right space for me. Please ask for her.😀😀😀🔥🔥

Savanah was very accommodating with my schedule and getting me into my storage unit.

Eunice made it easy for me to get the storage unit I need at a really good price. She answered all of my questions and gave me the information I needed to make a decision. I completely recommend this Public Storage location!

Eunice was a great help with helping open a new account and update my size unit twice in the same month. I am forever in her debt. When everything else around you is nothing but stress it’s such a relief when something on your check list greats crossed off with out a problem. Thanks. Love Public Storage. Will always store my belongings here in Neptune. God sent.

Neptune public storage has great to me. Eunice and chris made my move out smooth and easy.

Chris is amazing!! He was so patient and kind with my mom and I. Showed us units and signed us up easily. What a clean and well run storage facility. I highly recommend.

Eunice made my move in so easy. She is friendly, knowledgeable and a great person. I recommend this location to anyone looking for storage

Muchas gracias y quede super complacido con los servicios y las atenciones recibidas por Eunice.

Very Expensive

Great place as well as great service. Eunice was a amazing person to work with.

Eunice was always helpful,friendly. Great customer service. Very clean facility. Great experience.

Taylor and Eunice at the Neptune NJ location were so helpful.... They helped me after closing time and I was so surprised. Thank you guys so much for such an awesome experience.

I store my motorcycle with Neptune Public Storage every winter, for 3 years now. In the beginning I shopped around but no one can beat Neptune Public Storage prices. Eunice, the property manager, is ALWAYS a huge help. I’m very grateful that I get to deal with her. She makes all of our dealings quick, simple, and she’s always there to help with an issue.

Eunice was very helpful and made sure I was happy with the unit.

Love my storage unit. Wonderful staff, Especially Ms. Kelly who is very knowledgeable and can assist with anything!

Eunice was a huge help. She made the moving in process simple, easy, and insightful. Extremely patient and personable. I am glad to be assisted by her.

Great employees....Eunice and Chris are so great and helpful they made my experience quick efficient and they gave me all of my information I didn’t have to ask a question... such a wonderful experience I’m so happy I picked Public storage!

Highly recommend Public Storage, make sure to ask for Chris. He helped my parents out very much. Good customer service!

Liz was amazing thank you so much for helping me get the storage unit. Thank you

Eunice and her team are very pleasant and patient thanks Wayne and Ellen

Nicole was very helpful I every and I am ver satisfied and I will recommend this public storage to any one she was very thoro and very respectful she’s a sweetheart

Everyone at the Neptune Public Storage were very friendly and welcoming. Liz was very helpful in setting up the right unit for me, and getting me all the supplies I needed for moving. I would definitely recommend using these guys if you ever need a storage unit!

eunice was so helpful! Very great customer service and kind :)

Supposed to be Climate Controlled but most of my belongings were ruined by MOLD. DO NOT GO HERE! & insurance policy covers up to $150... after $100 deductible.

Eunice is great. She keeps the place clean and orderly. Great place. Very friendly and knows her stuff. Regina

Every experience coming here is nice, quick and friendly. Mrs. Eunice always takes good care of us.

Eunice gives great service! Great place for a storage space! Including my son, Tyler works there too!

Stored contents of Daughters apartment for a year. When we went back to remove the contents we found most items destroyed by mold. We purposely rented a "Climate Controlled" unit to prevent this from happening. We purchased the Insurance, but it only covers mold damage for up to $250.00. Although the policy would have covered the items for the full amount of the Policy if they where destroyed by a Riot, physical contact of an aircraft, a spacecraft or a self-propelled missile. I would stay away from this facility unless you plan on visiting your belongings weekly to avoid damage.

Eunice was very pleasant and very helpful

Eunice went above and beyond to make sure I was happy with my unit. Made the whole moving experience smooth. Highly recommend this location!

Renting at this location was awesome eunice and tyler helped me getting the best unit evwn whem i needed a larger room it was the best customer service i have experienced in a long time

My sister recommended this locstion because of eunice great customer service. Eunice was awesome and got me into a unit at a great price.

Eunice is such a great asset to your company and highly professional..i would recommend my friends and family to see her for all there storage needs..rhanks so much. MS Johnson

Eunice was very polite and pleasant and was very informative and helpful throughout our experience at Public Storage in Neptune.

Eunice is really funny, she helped us out a lot she has a lot of charisma. Always smiling keep up the good work.

Eunice does an excellent job

Came to public storage to rent a unit and was helped by both leigh ann and Eunice. Both ladies were knowledgeable and helped me decide the best size unit for me. I also met Tyler who is in training and seems in good hands. Thanks for the help

Leigh Ann was such a sweetheart, she helped me choose what storage was best for me, unlike U Haul in Manasquan where the woman there was nasty and not helpful at all...I highly recommend this location if u are ever in need of storage.

Eunice was so nice. We didn’t fully understand how the whole storage thing worked but she explained everything well to us.

Eunice was the best of the best thank you

El servicio en este lugar es magnífico. Eunice y su grupo siempre son amables y nunca he tenido problemas. El lugar es limpio con bajo precios

This place is great. Eunice, Taylor and Jonathan are a great team would recommend to my ffriends

Excellent service Eunice was incredibly great. Quick easy very knowledgeable. Got exactly what I needed

This was My first time renting a storage unit but the experience was made so smoothly! The Staff and Manager were Helpful with EVERYTHING from Moving-In, to Questions and Concerns, even to the point of helping with Billing and Payment Arrangements. Thank You Again to the Managing participants!!!

I'm very pleased with the service and courtesy i received from your representative eunice. Her professionalism far exceeded my expectation. You have one heck of an employee and better keep her. Respectfully steven calogero

This is my second time renting at Neptune and Eunice was as pleasant today just like she was the first time. The place looks great and I see the work ahead has pit into keeping her place clean and neat. As long as Eunice works here I will always come back

Eunice is the best..she always greets me with a smile and always so helpful

Eunice is great and joyful worker she always remind me to pay my storage thank Eunice

I met with Amanda today and she was amazing, great costumer service and she really made me feel welcome! Overall great experience

Eunice was amazing and helped me with creating my online account.

I have a pleasant experience. Eunice is a very pleasant and curiosity

It's a great storage place. Eunice is a nice and friendly person, with great service

Eunice was super amazing and helped make moving fun with her fantastic customer service and knowledge !!!

Eunice was great. We are first time renters and she provided exceptional service and helped us through the process. I would highly recommend this facility and Eunice to anyone looking for a storage unit. Public Storage should make sure they keep Eunice as an employee. She made all the difference to us.

Eunice provided excellent cusomer service it could not have been easier to register and set up a storgage unit.

They are very helpful Eunice is the best manager there clean storage unit and everyone else is friendly and helpful as well.

Matt and Eunice helped me out today this is there best storage place to go ask for her she has guided me threw a lot of my hard times and has helped me out a lot thanks you so much to Neptune storage

Eunice and Leighann was Awesome and customer service was fantastic I will recommend them

How can I do a review on sales person

My experience was superb, and knowlegable. Rosa, explained some things to me that I either forget or was not aware of and she did it and I was able to understand. Sometimes its how you speak to the customers. She made my day.

Great service, rented here for a year and Eunice has always been great about helping answer any questions. Just meet Amanda and Rosa on my move out day and they were both very helpful and efficient with the whole process.

I had a pleasant experience with public storage at the Neptune location. I was helped by Eunice and Rosa with the process of storing my property. They made sure all my needs were met and any questions I had were also answered. I would recommend this storage facility for new customers.

Muy bueno servicio por unice

Eunice was awesome to deal with truly on her game. Friendly knowledgeable a true gem. Highly recommend renting from this location.

DO NOT USE AND IF YOU HAVE STUFF THERE GO REMOVE IT IF IT CAN BE SAVED. TERRIBLE GREEN MOLD AND MILDEW SITUATION OCT. 17- NOW 2018. THEIR CLIMATE CONTROL SYSTEM FAILED AND CREATED A MAJOR PROBLEM FOR US RENTING SPACE AND ENDED UP HAVING TO TRASH HALF MY HOME POSSESSIONS. THEY NEVER CONTACTED US TO COME CHECK OUR STUFF.

Eunice Is always Extremely helpful & her customer service was amazing . Great Worker 👍🏽

Awesome customer service, Eunice and Leigh Ann very professional and helpful.

Worst storage place ever we had a climate controlled unit the manager turned off the ac and set heat to 80 degrees and between that and the leak in our unit we ended up getting mold on several items and property management said it’s not there problem and are still being charged for a unit I’m no longer in.. Eunice is the worst excuse as a manager she’s the one who turned the ac off and didn’t care that it had a leak and the one who said it’s not her problem. I would recommend not using this storage facility..

Eunice was amazing and very patient with me. Amazing. She always has a smile on her face.

My experience with this location is nothin less than great every time. I love the atmosphere! Eunice is great as always!

Shannen & Eunice took very good care of us when we rented a space. They were thorough, friendly and worked quickly, since we were on a tight schedule. They made sure that they showed us the unit, that we understood the security systems, and that we had everything we needed to take care of our possessions. More importantly, they did this with a great price, and with a smile. Highly recommend. ****Update....August 2018...**** Just vacated our unit and Eunice and Kelly were extremely helpful. They made the process quick and efficient, and service was with a smile. Would store with this facility again.

Bianca rocks! She was super helpful and made the experience of getting a unit flawless!

It was great staff well informed Manager Eunice

Eunice and Holly were great. the entire staff is always friendly and helpful. easy location and always clean facility.

Bianca was knowledgeable about her units and her pricing. Was very helpful. I would use them again.

Im upgrading to a bigger unit. Eunice helped me with my 1st and my upgrade. She was very helpful and courteous. Anyone in need of a store facility contact Eunice @ public storage

Tabatha was very helpful I love her friendliness I'll definitely go back when needed

Tabitha, Eunice and bianca were very professional and respectful. Very Good service

Bianca and Eunice were very polite! They were enthusiastic and willing to help me with both of my needs. They even asked if I was pleased with my unit and were their any issues with the unit! They should be commended!

I love storing my things here ! The place is clean and has very wonderful customer service. Eunice helped with me with all the questions I had and anything I needed.

We had the best experience renting our unit. Savannah responded to our online request in a timely manner and was able to supply us with the unit to fit our needs. She answered all our questions regarding the pricing and billing process. Shannon's friendly and personable manner made the whole process a pleasure !

Tabitha was great

Markas is a true professional and so very easy to work with my check in was fast and easy, he answered all my questions and there was no stress at all...Thanks Markas

The best self-storage service ever. Quick, efficeint and sensitive to my needs. Eunice couldn't have been more helpful.

Eunice, Anthony and Marcus have been marvelous. They manage and maintain a clean and safe facility, and are very helpful. I would recommend this Public Storage location unreservedly.

Eunice and Tabatha was very informative n helpful!

Tabitha was very personal and helping

The entire move-in process was effortless thanks to Tabitha

My search for a storage company had me at another companies facility for an appointment between 2-2:30pm. I arrived at 2pm to find the door locked and a sign that said they would be returning at 2:30. Instead of waiting around I drove over to Public Storage and dropped in to see what they had available. Tabitha greeted us at the door and after asking us several questions about our needs, took us outside through the snow to show us a unit that will work for our needs. In addition to being so knowledgeable Tabitha was able to get us a great deal and we rented the unit on the spot. We were so pleased with the customer service and location, that we did not even consider going back to the competitor. I strongly recommend this facility and Tabitha's customer service!

Tabitha was a great help she walked in the snow to shoe me a unit I really needed and I'm so thankful

Tabitha was great!!!!

Is it possible to have a storage pod delivered on site to remove my belongings

The process of renting the storage was very simple...Tabitha and Eunice were very knowledgeable and explained all of options to help me decide which spaces would better fit my needs

Eunice was great provided excellent service and was fast

Great experience and great staff... Eunice was amazing and helpful,very professional.. I will def recommend this storage facility to any1 ..

Great service and professionalism by Eunice and Courtney.

Eunice and Shannen were great. Very friendly and helpful. Definitely would recommend

I love this place! Great prices and clean! The site manager Eunice was the best customer service i ever had. She’s very knowledgeable and kind. 5 stars and 2 thumbs up!!

Eunice is very knowledgeable, personable, friendly and a wonderful all around person. I wish there were more employees everywhere just like her. Thank you

I love the space and Eunice is very friendly.

Courtney and Anthony are professional and courteous. They do a really good job.

I went to three storages places and this one was one of kind! Michele and Eunice gave me every option they had. They are the best. Come in and ask for them!

Rental rates have been creeping up & up & up, be advised..The climate control is a bonus however.

Eunice is most helpful and super efficient - may be the best property manager i have ever dealt with. Well-kept property.

Today was my 1st time using public storage and Eunice was such a good worker she got me in and out even due to all the calls coming in she had to take lol she was very respectful and helpful and if I can rate her she gets a 10

Had an opportunity to meet Matt here today. What a pleasure to have someone so knowledgeable run my transaction today. You need more employees like Matt.

Eunice was a delightful help with picking a storage unit

Staff is very polite, helpful & professional - the facility is clean inside & out

We just rented a storage unit for the first time last week and so far have found this facility to be excellent. Eunice was extremely helpful, knowledgeable, and made our process easy.

Eunice and Shannon were very helpful and polite. Eunice was very knowledgeable and made the whole process simple and quick. Thanks.

Eunice and Courtney were extremely helpful. They made sure the storage unit would fit all of my furniture and what nots . They were also very pleasant and willing to accommodate as much as possible. They were thorough and overall great people to do business with!

Kimberly, over at public storage in Neptune, made my move in process so simple and painless. She is very efficient and friendly. I will definitely do business here again because of her. Thanks for your assistance Kimberly!!!! Steven and Tara Knight SETT Movers

I highly recommend this site. Eunice who was the person that helped us is very patient and knowledgeable. She made the whole rental process easy and smooth. The rental spaces are well kept and the site is fairly new. We are very glad we found this rental space. Thank you, Eunice :)

I registered online and when I arrived they had someone training take care of me. You would never know, she knew how to do everything and set me up with my unit in minutes. It was a great experience and I would recommend this business to anyone needing some extra space.

amazing Eunice was great to DEAL with and alll the employees were very nice.

Great service and employees ! Joel was extremely helpful and made it very easy for us to get what we needed. Eunice the site manager was very nice and made our experience go very smooth

Eunice was incredibly friendly and helpful in getting me set up with my new unit! The process was quick and easy! Thank you!

Brian A and Eunice offered great customer service helpful informative and polite. Would very funny i guess

Brian A and Eunice are wonderful employees. Every time I come into the office it's all smiles and a great expierience among the greatest service around. Clean and secure property and convenient location. Come book a unit today!

Friendly and helpful management, Eunice is a pleasure to deal with, always. I highly recommend Neptune Public Storage.

Terrible customer service. Upon purchase they failed to make me aware that the unit I was renting the elevator was not working and the part was on back order. With the movers it took an extra hour to move everything due to the distance we had to walk to the other elevator on the other side of the building. And Brian the employee there is rude. Called me a liar and had no customer service skills at all. Will never be going back to this place and getting my things out immediately.

Brian A. and Kim were very helpful and offered great customer service. Very clean and secure property

Awful! Nothing never work! I came in another day, outside light didn't work, it was so dark, I almost fell because of lights, so I skipped this. Today I was there and elevator didn't work. It's no sign. There was intercom button. I tried use, IT DIDNT WORK also. I came in the office, Kaitlyn just told use another elevator. Where is another one? How to get there? Just god knows! She even didn't say sorry about it. She didn't offer me help. Of course I got lost, I used stairs, and I got out of building. All she said that she was busy, but no sorry. Unfortunately because of this situation I have bad review.

Clean public storage facility

Brian A and Eunice provided excellent service and fully explained storage step by step..experience was a pleasure...!!

Brian A and Kaitlyn Great service, accurate information and friendly people

I was cheerfully greeted by Eunice & Kaitlyn, who were most gracious, knowledgeable, respectful, & friendly. Everything was clearly explained, & although I didn't have many questions, the ones that I did have were promptly, efficiently, & satisfactorily answered. These two young ladies are a BIG ASSET to Pubic Storage, & should be recognized for not only their knowledge of how the storage rentals work, but also add a warm, enlightening, & more personable professional approach. They have convinced me that choosing Public Storage was the RIGHT CHOICE 😉 ! Sincerely Yours Poncho Donato

Eunice was very helpful in meeting my needs.

The woman Eunice helped get me a great deal on my storage unit and even after helped get lower rate would highly recommended

Eunice was a great person very helpful and she worked us threw the process

Friendly service. Thanks Eunice.

Eunice and Brian A were extremely helpful and and professional!

Excellent Customer Service. Katherine is very knowledgeable and very friendly. Excellent Customer service skills.

Moving is never easy. I frequent this office to get what I need. Eunice Is always helpful and recommends the best options for me. She never pressures me to get more what I'm looking for. What's even better if I don't use it I can always bring it back no questions ask. I would definitely recommend this store to my friends for storage or just for a few boxes.

Every single person that I have dealt with on the property is extremely knowledgeable, patient, and respectful. I personally know that I'm not a good consumer. And the fact they all shine in my eyes tells me you have chosen your employees carefully and properly! Eunice and Courtney have always been courtesy and understanding to my difficult situations.

I was assisted by a very nice and informative Kaitlyn

Great location very clean and quiet eunice the manager is beyond great very helpful and always has a smile on her face

Brian A and Brian R good salesman

Dealt with Brian A. And he was awesome. Very informative and polite as well as outgoing and accommodating. Definitely how I would want my company represented.

While the staff is very friendly, they are robotic... When they speak about the units they leave the facts concerning prorates and hidden fees that will have you past due even if you just paid your monthly bill. When i complained about the surprise and the inconvenience.... I was told to read my contract and disregard the verbal misleading directions of the staff at the storage unit. There was no offer of resolve for the mistake on the part of the staff. Very disappointed and will not be referring the location to others. The only reason i gave 3 stars is for cleanliness of the location and the site managers pleasant and polite demeanor... however i am very disappointed in the disregard for my hard earned money and my trust in this business not surprising me with hidden fees and not caring for my subsequent demise after the fact being threatened to have my stuff auctioned off if i don't pay the hidden fees. Good luck newbees!

Kaitlyn was very helpful and made sure I got everything I needed, efficiently and pleasantly. I recommend this location.

My visit was great. Jessy,Katlin,Eunice was very helpful and friendly

Eunice is the best. She helped us calculate the correct space needed with her probing questions. Then she graciously answered all our questions and concerns. All with a great sense of humor. We are definitely sold on the company and its support staff.

Eunice was very helpful, friendly and informative.

Since the day I moved in, I have been very impressed with the storage units and with their excellent customer service. They have excellent security and the facility is clean. I usually deal with Eunice, and she has been extremely helpful and friendly. I have 2 units there, and I can't recommend them highly enough!

I had a great experience at Public Storage thanks to Brian R. He was very friendly and helpful.

Really great experience working with Brian A. (A.K.A. B3, A.K.A. Yellow Belly)! He helped my girlfriend and me coordinate our storage solution. I've always had a great experience and this location and I highly recommend them! Eunice is awesome too!!