Public Storage Self-Storage Units at 1062 US Highway 22, Mountainside, NJ

Location is good, unit was nice, and staff was very friendly. They also gave me no trouble when I was ready to close out my unit, which I've had issues with in the past elsewhere.

Matt at Public Storage for his exceptional customer service. Every time I've had a question or concern, Matt has been incredibly helpful and patient. He goes above and beyond to find solutions and ensure that I have a smooth experience. I appreciate his dedication and friendly attitude. If you're looking for someone who genuinely cares about your needs, Matt is the person to go to. Thank you, Matt, for your outstanding support!

Staff on site is very helpful. Matt goes above & beyond. I’ve always had carts available. Place is clean, well lighted and hallways are wide enough to maneuver easily. Only negative is that when I exit I need to get out of my car instead of using the app to unlock the gate. App only works on entry.

Great drive up facility great staff

Great customer service from Matt...Also great deal on storage room.

Ja’nae was very pleasant to talk to she was helpful and informative on the questions I asked her glad to see such a great employee.

Just started renting a unit here and Matt was extremely helpful through the whole process. So far it’s been a very good experience!

The experience has been beyond exceptional. Matt has gone above and beyond for me on the rental experience. He has helped with anything that has come my way. Matt is the example of a an amazing employee and Public storage is lucky to have such a hardworking employee with a great work ethic. Everything was so easy to do from securing the unit to renting to auto payments. Matt walked me through everything. Thank you again!

Great place, process was smooth and easy. Kudos to Matt for being a great help and a friendly face. 5 stars, I highly recommend

Ja'nae was amazing throughout the whole process. Being my first time getting a storage, I had so many questions and concerns. She made sure to answer each one. Very patient and kind. Thank you for the experience !! Will definitely recommend this location.

Ja’nae was super helpful and very professional. She explained the process thoroughly and I will definitely be back to rent one of your units.

Recently went to this location to obtain a storage unit. Matt was very professional and courteous. He spent time with me to show me the prices and different type of units.

Matt was a great help. Very professional and helpful. He made my experience so stress free and convenient! Thank you Matt!

Matt is amazing and extremely helpful. Best customer service around!!!!

Ja’nae was very polite and very informative. She look her time and explained every detail.

Matt at the Location in Mountainside was a big help. My Aunt and I were renting a storage unit and Matt made the process of renting a unit simple and easy to understand. If you are looking for a storage unit in or around Mountainside. I highly recommend Public Storage in Mountainside and don't forget to ask for Matt.

Matt is great, very informative and saved me a few bucks. Highly recommended

Well run storage complex. Matt was extremely helpful. Would recommend to everyone

Matt was incredibly helpful. Quick and easy service.

Matt made the checkin and checkout a breeze! Nice place to store your things! Thank you, Matt

Matt was super helpful and found me my best rate! Totally recommend!

It was great, thanks to Matt he was very hopeful, thanks Matt

Matt is awesome! I highly recommend Mountainside Public Storage.

Matt at the Mountainside, NJ location was so friendly and so helpful. He answered all of my questions and went out of his way to explain to me the different units, their pricing and insurance. Thank you Matt for your exemplary customer service!

Overpriced and drooping, in need of repairing, ceiling. But we had no choice to use for temp storage.

I recently booked a Storage space at Mountainside location. I had couple of issues but the location manager Matt was very helpful & made me feel very reassuring about keeping my storage. I really appreciate his customer service and knowledge of the company! Keep up the great work.

spent 1 hr on the phone to make reservation and when everything was set and we were on the way there we got a phone call from the manager to let us know they have no room...what a joke

Matt was very helpful and knowledgeable. He made my moving process so easy!

Good

I came into to the mountainside location with my biggest concern being the rent increase. Bernise was so kind and courteous, she looked into my account and gave me all of my options. She was kind and had empty for my concern. Best consultant ever! Thanks Bernise!

I have a dilemma where I have a litany of equipment that I need to ship. Manager was extremely helpful in helping me find the right packing supplies and went out of his way to help me load my shipping supplies in my car. Store was clean and well maintained.

Matt helped me out a lot! Great experience!

Thank you Matt for helping with getting me set up with a vehicle storage! And the umbrella since it was raining when I came to look at the unit.

Clean facility, friendly staff. I recently switched to a different sized unit and the process was very easy and quick. Matt was very helpful.

Jylemah from the Hillside location was covering and she should get a promotion. Thanks!

Great service, thanks for your professionalism Matt.

Clean, grate

It was a rough experience finding a storage to fit our 5bdm and car. Matt was very helpful when we came to this location. It found me a storage big enough and also set me up with auto payments. I received a email and call from him prior to my card being processed. This was my first experience with storage so he made my worries calm. Thanx Matt.

I made a reservation online. I had a reservation number, date and time. No one was there at Mountainside location office during regular business hours at the time of my appointment. I waited for 30 minutes with a load I had taken. No one ever returned numerous calls to the various numbers posted on the door. I went down the street to one of their competitors.

Matt was awesome!!! He was as helpful onsite as he was over the phone. He made the transition of an inconvenient move from one storage location to another smooth and seamless!

Matt at public storage was extremely helpful in moving me from a smaller space to a bigger space. He provided all the information I needed, answered all my questions and got it done very quickly. I highly recommend working with Matt at Public Storage!

Matt was outstanding communicated well answered questions told us options. He's very easy going that's the kind of customer service needed during challenging times.

Matt was very helpful and courteous.

Ryan was very Nice ! However , their prices were higher than I expected ! No , outside storage ! Russell

Dan was very helpful and patient. Great customer service! The site is nice and clean. I love the us of the app too!

Very nice gentleman who helped us with our storage space today. Great quality service.👍🏽

I’d honestly give it SEVEN stars if i could! Matt at the front desk was amazing to work with and made my life SUPER EASY. Was in and out in less then 5 minutes! 12/10 would recommend!

Matt was very friendly, helpful and informative.

Super easy experience. Had the chance to be helped out by Matt (Go Dolphins!). He showed me the various options I had prior to paying and laid out all the fees in a very simple way. 10/10 would recommend.

Matt is absolutely amazing!!! Super friendly and informative. Highly recommend this facility. Super super clean!!!

One of the most professional storage places I’ve come across. I spoke with Matt—who might be the manager—and he was courteous and helpful. The place was clean, well-lit, and easy to navigate. Several carts are available to use, and with code-accessed automatic doors, it’s a breeze to move in. Note that you need to have insurance to rent a space. You can either sign up through Public Storage or have your own (usually your home/renter’s insurance has that included; checking beforehand will save you time). Glad to have this near me!

Matt was a great help! He made it quick and easy for us!! Thanks again !

I will like to thank Matt for his service and tour love the place is nice and clean thanks again Matt.

Matt is an amazing manager! He’s very attentive and helpful !! Company is lucky to have him

Matt was very helpful. Showed us all our options and made it a very easy process. No complaints about the cost either

Just wanted to say that Matt has helped me with all of the units I have rented here and he is always professional, nice and explains everything there is to know about how this facility works.

I see Everybody said that Matt was excellent well this is not the case I had spoke to Matt previously about my unit he told me that my unit needs to be paid he never said anything about no auction... I simply told him my situation he said to me he will give me auto pay which was two days later I went to pay couldn’t find my storage he failed to tell me anything now my moms stuff which she pass away is now gone cause of Matt negligence... Please you really don’t know a person until stuff like this happen let’s not forgot how my storage was kept up....

Excellent customer service

Matt was so incredibly helpful. I had to move a few items during a lunch break and he was very efficient in getting the process going. Definitely made for a better moving experience

Yes let me start off by saying the manager Matt help me in and out less than 10 minutes with my paperwork and finding the storage unit that fits my needs this is one of the best places I have rented storage space from before I like to get a five stars thanks again Matt great job have a blessed day

Let me start off by saying this is one of the best storage units I have ever used. The worker Matt is the best person ever! This man has a heart as big as the sea. He's very empathetic not because he has to be but because that is that him he made me feel like one of the family members. I pray that God blesses him with all of his heart desires and keep them safe from harm. Thank you Matt for being kind when you didn't have to be. ZO

Matt helped me out he’s was fantastic

Excellent customer service!!!! Matt& Anthony was a pleasure to work with.. I would recommend this storage location to anyone. Thank you guys so much for helping me and my mom... Now that's what I call A1 customer service..

Matt was wonderful! He did everything necessary for a very complex situation. I would highly recommend this business to anyone looking for great service and quality storage at a great price!

The reception was great and trust me Regina is a whole goal 👍

Went In today and Matt was great help very professional and one of the best customer service member’s I have ever dealt with

Hello to whom it made Concern: Just want to let Public Storage know that Dan & Aaron were incredible Guys Good Job and 🖒🖒up... They took their time to answered all my Questions and still managed to serve and help the rest of the Customers.. I am a great observed so keep up the good job.. J. Arriaga

I had a wonderful experience with Matt. He was extremely helpful and I really appreciated his help. Thank you.

Great experience Matt was wonderful in his excellent service. Already recomended the place to two family members!

They need to get the gate fixed Sometimes have to get out of the car twice to get it to,open Very annoying

We had a very important issue and Tammy listened to us and went above and beyond in helping to get it resolved to everyone’s satisfaction! She is a fantastic representative of your company and the main reason why I will happily recommend your storage facilities to friends and coworkers. Thank you, Tammy!!

Tammy was super helpful and made the process smooth as can be.

Matt was super helpful in getting us a space instantly! We got the best deal for the kind of space we needed and it was such an easy and great experience.

Tammy was very helpful setting up a storage unit rental

Tammy helped and she was very pleasant and very helpful and is a delightful person would reccomend anyone that visits Public Storage in mountain side you wouldnt be sorry!!!

Tammy and Matt made our move in a quick and care free as possible. We have been with Public Storage for years and it just keeps getting better!

I LOVE COMING TO THE MOUNTAINSIDE LOCATION, I RECEIVE THE BEST QUALITY SERVICES FROM TAMMY AND MATTHEW THE MANAGERS AT THIS BRANCH, THEY ALWAYS GO SN EXTRA MILE TO MAKE SURE THAT I'M A SATISFIED CUSTOMER, I AM AN HONEST PERSON AND THIS IS MY HONEST REVIEW, THANKS AGAIN PUBLIC STORAGE MOUNTAINSIDE !!!

Tammy was extremely nice and helpful. Wonderful experience! I absolutely recommend this facility!

Tammy was awesome thanks for. All your help she went the extra mile to get me situated Thanks

Tammy was very helpful with the registration process.

I am pleased! Great customer service! Tammy was a great help very friendly!!! Thank you Tammy!!

Matt & Tammy are awesome! Very nice & friendly. They made me feel comfortable about leaving my personal belongings in storage. Keep up the good work.

Very clean and well kept storage facility. Helpful staff, especially Matt. Thank you!

Would give a 0 if I could. Although they advertise one price online they try to surprise you with mandatory insurance of which the cheapest is $11 a month and other fees. They wouldn't let you store things without a lock. So your first time if you are bringing something they won't let you store it unless you buy one of their locks. Cheapest being $12 dollars for a normal lock. They sell desiccant however their indoor climate controlled units are not enclosed from above. Which means that if there is ever a fire in the unit all your belongings with become soaked. The lady who attended me whose first day it was at this location was friendly but not knowledgeable having to place two phone calls to ask questions within our first minute of interaction. At least she didn't just lie to me and found out the correct Information. While going to the unit the back double doors where locked and the sensor was not working. Yet the gentleman on the outside of the double doors was easily able to pry them open with one hand. Not very secure. Other customer while I was there was having issues and the lady behind the desk was not meeting her halfway. Overall I would not recommend this location and if this an indication of the rest of their company I would not recommend the company either.

Matt was very helpful. Clean, climate controlled storage units!

Had a great experience getting my unit with Matt. He was very friendly and got me in and out!!!

Matt is a scholar and a gentleman and an absolute awesome pro. I am happy to be a customer of Public Storage at Mountainside!

Shadiyah is an exceptional customer service specialist.

Matt was great he was informative. He made my day.

Wonderful customer service!!!!

What's the temperature like for the indoor units that aren't climate controlled. Is it the same as the outside temperature or are the hallways maintained to a certain temperature and close to that? Thanks

Great experience. Matt was super helpful. Will use this place again

Matt was very friendly, knowledgable, and helped make my move in a pleasant experience.

How much is the monthly rental

Excellent service. Very informative. Good rates on space. A++ Well done Matt!!

SHADIYAH IS ONE OF MY FAVORITE EMPLOYEES EVERY TIME WE ARE ON THE PROPERTY WE STOP IN TO SPEAK WITH HER. SHE IS VERY NICE AND MOST HELPFUL WHENEVER ME AND MY HUSBAND SEE HER SHE GIVES GREAT CUSTOMER SERVICE. SHE IS VERY DELIGHTFUL!

Regina, was very informative, knowledgeable and courteous as she show me your properties. What A Great Reflections for Public Storage.

Really happy with my experience at Public Storage. Matt was very friendly and welcoming and opened my account quickly and efficiently. Matt also made sure that I had all of the moving supplies I needed. I would definitely recommend Public Storage in Mountainside and particularly Matt.

Matt is a good representative; pleasant, efficient and courteous. Offers good suggestions based on his experience. I'm pleased...

Just rented a storage at Public Storage in Mountainside. Matt was tremendously helpful, and the Labor Day special rates were crazy good, nd allowed me to get a larger unit than originally planned, which will make organizing my move so much easier.

Matt is a great asset to your company

Matt was awesome!!! I needed to move to a larger space last minute he was able to help me closeout my old unit and get in to my new unit seamlessly!

Matt was great customer service, true professionals! Recommended.

Great job by Matt. Took good care of me and no hustle or pressure.

Dan and Matt were super professional and called to follow up with me about my storage. I left that place knowing my stores items are in great hands. Thank you, guys!!

Good food and atmosphere and the drinks are ok as well

Matt was a great help in getting me my unit

Matt was very helpful and answered all my questions!

DO NOT USE AUTO PAY. MOVED IN 1/25/19 BRITTANY WAS GREAT. LATER ASKED FOR SECONDARY LOCKED TO BE FIXED, NOT RESOLVED BUT FACILITY SEEMED SAFE NO BIG DEAL. SENT EMAIL 6/12/19 AND NOTIFIED SEVERAL STAFF MEMBERS OF INTENT TO MOVE, RENT INCREASE & UNIT HALF EMPTY NO LONGER A NECESSITY. COMPLETED MOVE OUT 7/1/19. THE 4TH OF JULY RECEIVED A RUDE CALL FROM MALE SAID HE WAS MANAGER AND BECAUSE I ON SITE THE 1ST, INSTEAD OF COMPLETING DAY BEFORE, I WOULD BE CHARGED FOR ENTIRE MONTHS RENT AND I COULD CONFIRM POLICY WITH HIS DISTRICT MANGER IF I HAD ISSUE. I DID, THEY ECHOED COMPANY LINE. IF CORPORATE FEELS COMFORTABLE CHARGING $362 FOR ONE DAY IT SAYS A LOT ABOUT THE CORPORATE STRUCTURE AFTER 6 MONTHS OF PROMPT PAYMENTS VIA AUTO PAY. AUTOMATIC PAYMENTS ARE A PRIVILEGE EXTENDED TO A COMPANY, NOT SOMETHING TO BE ABUSED.

Matt is awesome very knowledgeable and is awesome with numbers makes me feel very secure that my stuff is going to be safe and can accommodate anything. I work only with him

Matt...from Mountainside location was friendly, knowledgeable and helpful....thanks..

Real good service very inviting working every customer with care thank you Matt for taking care of me real good customer service

I would time to thank Matt from the mountainside location, who was very knowledgeable and answered all my questions.

Very good atention from the personal,Matt was very helpfull and pation.

5 star review because of the people! Brittany and the other woman whose name I can't remember were amazing. They helped us choose the right place and were super upbeat and good natured in spite of having to schlep around in the pouring rain showing us the spaces. Just a great experience all around.

Great service from Matt in helping me to cancel my account. I moved and vacated the locker and Matt did the inspection with me and cancelled the account. Thanks Matt

Flirty professional friendly staff

Clean and safe storage for a reasonable cost. Access limited by one elevator and only one good small cart and another old heavy (and equally small) cart.

Brittany was amazing! She is very accommodating, understanding and patient. I would recommend her to be a point of contact for your storage needs.

Brittney was amazing & very helpful. Was very thorough & explained everything that needed to be said.

Brittney was very professional an helpful. I called in the other day to check my account to make sure everything was paid up. She didn’t know but I only had 5mins to talk an get answers. She helped me out in 3mins. Great job.

Matt was excellent.

Brittany was a doll! I had inquired about some box prices for my upcoming move and she was very knowledgeable about the products. She provided her contact information and I will definitely be back when I'm ready to move!

Shadiyah provided me with excellent customer care. She was informative, knowledgeable, and friendly. Thanks for helping me Shadiyah!

Hi All, Brittany was awesome. So helpful and she thought of everything that we might need. Super great! Thanks! Marisol

What a joke. Brittany called me to set up an appointment. We made it for 11am. Door was locked. Be back... thanks. I met a customer who has a spot with Yard access an he said sometimes he has to wait over an hour or more after stated opening time for someone to show up. Worked out for me as I called around a got a better deal.

Great customer service. Dan was Amazing and helpful. Would highly recommend this location in the future.

I enjoyed my experience. It was very simple and quick to set up and prices were reasonable. Worked with Dan and he was very helpful.

Brittany, helped me with a smooth transition and move. She had to deal with difficult customers in my presence and still remained very polite and courteous. I will definitely use this location again

Amazing customer service from brittany 🤗 great asset to the team, thanks so much public storage team im sending others your way SOON !

Brittany was awesome!!!! Very helpful & knowledgeable!

Shadiyah!!!!!!!!! She turned my whole day around. Aside from always being pleasant whenever I come to pay on my unit or just have a question, today my day was going bad and she turned it around. She even suggested me and my family transferring to a more affordable unit! Excellent customer service!!!!!

Don't like how every year they raised the rent

Had a really great experience. Brittney made it very easy to process my information and make a reservation. Highly recommend.

Brittany was very helpful and informative

I couldn't be more pleased with this property. Daniel was incredible. He waited for me on a holiday at 3:00 pm and very patiently went through the whole registration process and answered every single one of my questions with the best disposition. Gave me all the information I needed at the moment and all the one I would need in the future for payments, check-out, etc. Daniel is pure quality and an asset to this company. Thank you!

Dan is awesome. He helped me out last minute. Highly recommend.

Excellent service. Brittany was very helpful. She got me set up quickly and easily.

Brittany was very helpful from day 1, nice personality and very thoughtful to the people she services. My third time having to do storage; only one with PS, but I will recommend PS going forward, Brittany is attentive to the needs of customers and keeping the facility in Order. Thanks Brittany

Brittany was very helpful in obtaining a storage space. She was knowledgeable about the property, rental requirements, and space features. I’m happy I decided to rent from Public Storage ☺️☺️☺️☺️~JerseyNative

Brittany M very beautiful young lady was so pleasant and helpful she needs a raise thanks so much

Do not waste your time, energy or money. I abruptly move out of my unit, when the price keep increasing with limited notice. Plus, the property wasnt being maintained. several lights were out on my section (which was on the 2nd level only accessed by steep concrete steps) making it impossible to downsize the things I had accumulated. manager & staff are lazy (not doing checks of the property or making notes of maintenance needed) and oblivious or simply don't care. if you tell them a light is out, and come back the following MONTH that same light will still be out! they lose many customers each month because of this foolishness.

Brittany and Anthony provide great Customer Service. They are the best.

Very nice in the build but the outside build needs work

For some reason the restroom is never available for use; always locked. To top it off the staff is rarely there to assist you.

Fast service. Gave me everything I needed to know perfectly. Thanks Brittney

Brittany was great and really made experience easy for us

stopped in to make monthly payment with shadiyah and chat a bit like always visit was very pleasant the girls are extra sweet and helpful every time I visit also looked at possibly down sizing to a smaller unit with better cheaper pricing

Moved in today with my Husband and Shadiyah was very nice and helpful to us. Even though our appointment was scheduled for yesterday. She was very helpful assisted us with getting the right things for our move. Clean property and excellent service.

Mountainside property is the best Ive seen so far, the girls there are very sweet and funny, they make each visit very pleasant when we come!

Hi, my name is Jediael pires, I’m just get the public storage space with birttany at here on mountainside nj, and her attention with me is awesome and appreciate everything her did for me.

Brittany is a great sales person. No time wasted. She got straight to the point making the experience quick and painless. Truly knowledgeable.

They have the best specials on units, I needed a 10×10 unit but was short on cash and I got one on special for $1 for my first month and $88 per month for every other month. I gave 4 stars because they didn't have a wheel chart present to use to bring my stuff.

My service with Brittany was amazing, the service was great and very informative. She easy going and helped to guide me in making the right storage decision. Ask for her when you use this location.

Brittany was very insightful and helped me find the best space for my needs.

I came into the Mountainside Public Storage location to shop for a storage unit. I was greeted very nicely by Shadiyah. She informed me on all the storage units that Public Storage has to offer as well as the climate control which was a plus for me. Shadiyah has a very warm personality and it showed as she walked me around to show me different units. Her customer service skills are impeccable! I hope she's there when I go back in to rent and move in!!!

Shadowy made our move in quick and easy today. Brittany helped us online. Clean, well kept facility. Great service.

Great service by Brittany. She walked me through and made it so easy for my storage needs. Thanks Brittany at MS location

Very great experience with nrittany

Brittany was great, very knowledgeable about her job. She is also very respectful and handled very detail of her job professionally!

Me and my husband are new to town and we decided to stop in to get some packing supplies. Shadiyah and Brittany were very friendly and very knowledgeable about the products they sell. I never knew packing supplies to get so detailed! We will most definitely be back in and we may even think of renting a small unit thanks to Shadiyah! She’s amazing!!!

Moving and I needed storage space. After continously looking, I checked out Public Storage in Mountainside. Brittany was EXCELLENT! She helped make this a wonderful experience. Brittany is what customer service is all about! Will share my experience with everyone I know.

Went in to paid bill for my grandma Shidiyah was very helpful and friendly and very pleasant and great customer service I will make sure I tell all my friends and family to come here to see her she really help me out a lot and made my day with that beautiful smile of hers

Just rented a space , I walked in a little before 6:00 , Brittain was very helpful, had a great attitude, very professional, she did not mind being there till 6:45 pm. Great experience and I'm very thankful! Claude.diwan.

I came in to Mountainside location today, Joey and Shadiyah were a huge help to me. The explained every question I had for them. I intend on moving in next month and they were very knowledgeable in everything . Thanks for all the advice !

My name is chemy and joe and kareem took care of me

Had a grest time with Britney. Wonderful service and hsd the time to explain whatever i needed to be explained.

I’m really glad I found this place, even tho, the sun was in my eyes. Lol Joey was ver professional and courteous. He was very knowledgeable and I appreciate his help.

Though I have had problems in the past getting information from people who work at this facility, I spoke with JOEY today and she answered all my questions. Can I recommend this facility, probably not. If you do use it know that if you get JOEY on the phone she will give you the kind of service one expects.

Expensive

Joey was a huge help in setting up my unit and walking me through the procedures.

Was here to rent a 10x15 unit for a move. Joey was very helpful and made the process easy.

Shaka and Bridgette were excellent support in midst of rush move. Bravo!

Great! Excellent! & Outstanding!

Joey was helpful and knowledgeable!

Brittany the property manager was excellent upon me entering the facility. She went through all the paperwork accurately so I can undertand all the procedures in renting the storage. Nice and clean great hospitality

Both Joey and Brittany were very helpful in the signing up process.

Avoid at all costs. The ONLY reason this place has above a 1 star is that the leasing agents beg customers to give them 5 stars online. This location is taught to lie to customers and the supervisor, Nicole, is the least helpful person that has even been involved in customer service. How Public Storage, as a company, encourages their customer-last policies is mindblowing. When I originally signed my lease, I was informed by the leasing agent, Jordan, that when the time came to move out PS grants a 5 day grace period from the beginning of the month. Come time to move out on the 3rd and the manager, Brittany, slips a receipt of the cracked front door for a full months rent- hoping I would not notice and just leave. When I asked about the grace period, she says, "oh that was a courteousy that we used to give but don't anymore." So a policy that was present when I signed up but was terminated during my rental period without my knowledge isn't honored...? Confusing at best. Nicole, the supervisor, refuses to help. She would rather spit policy at you than have a normal conversation where she acknowledges the flaws in her company's policy and works with the customer to make the situation right. Abolsutely terrible from top to bottom. Avoid Avoid Avoid

Brittany was very wonderful and sweet. And very helpful ... This was the best service I received. Thank you Brittany 😍😍😍😍😍😍

I rented 3 units at this location and have been treated with respect and care at all times, Nicole, Brittany and Joey have been specially attentive and amicable. They answered all my questions and made things easy for me. I received great service from them and would recommend using this Public Storage location.

Brittany was WONDERFUL! Words can't describe how easy she has made this difficult move for me!!! I can't say enough about her!!!!

Shaka, you are the best. It was fast, easy and pleasant. Loved the attention he paid to me understanding what I needed to know. You know your stuff.

I would like to thank and commend Jordan, Brittany and Joe for all their help with my first storage experience. I had lots of questions and was unsure as to what exactly I would need. They showed me the space and property which were both very well maintained. They were also very helpful and addressed all my concerns. All three were cheerful, approachable and professional. Thank you Public Storage and thank you to the team at Mountainside, well done!

Jordan W. was extremely helpful and polite. Made the experience quick and convenient. Gave meaningful information about approaches to store effectively! I recommend this place to any one.

Great experience, Brittany M. was very polite and nice. We came 8 min before they closed and she still accomodated us. Thank you!

Juan and Brittany displayed exemplary customer service today. They went above and beyond to assist me with all of my concerns. I will definitely continue supporting Public Storage because your reps are amazing.

This has been by far the worst storage unit I have ever used. I use this for work and have been to several others in the tri-state area. I don't even know where to begin. The first little thing that bothers me is that you have to get out of your car to enter the code to get into and out of the unit. Then you have to enter your code again to get inside the building. Inside the units there are no lights so you cannot see what you are doing. It makes it very difficult to move stuff around or find anything even when the unit is so organized. You just can't see anything. The bathrooms are awful! It is so gross. There's never any toilet paper, soap, or paper towels. It smells horribly in there and the trash is never emptied. I have to drive two hours to this unit and rather hold it then use the restroom there. There are three carts that are stored in the main building. When I arrive sometimes they are not there. No one puts them back at the end of the day which seems like a simple task to me. And lastly it has snowed twice this past couple of months. The first snowfall was not too bad but there was still snow that needed to be plowed and salted. They didn't plow nor salt and it was so icy. We just had a huge snowstorm and I had to go to the unit. They did the most horrible plow job I have ever seen. There was still snow on the ground and it was covered in ice. They didn't even salt! I slipped seven times and I finally fell on my way out trying to enter the damn code to get out of the facility. I have reached out to management several times. This is completely unacceptable for being a corporation.

Britney made my experience at Public Storage of Mountainside very easy and fast. She was very willing to share her thoughts and ideas regarding the storage unit I needed once she noticed how overwhelmed I was. The whole experience probably took a couple minutes, and she was very accommodating. I gladly recommend this storage facility to anyone of my friends and family members.

I got to say the customer service at public storage was fast and efficient, I like to take the time to acknowledge Brittany M. For the great service

Staff is great. Online payment is easy. Clean, well organized. Not cheap but no place around here is.

The customer service that my brother and I receive every time we come into our facility is 'FANTASTIC ' your employees Kareem, JaJuan and Brittany all deserve 5 Stars and some. Due to the kindness and there great customer, I would recommend my family and friends to Public Storage. So my brother and I would like to thank you.

BRITTANY AND KAREEM ARE VERY PROFFESIONAL AND COURTEOUS... SERVICE WAS FAST AND VERY EASY. THANK YOU VERY MUCH

Kareem was great, really helpful, he helped me find a unit for my stuff within my budget. He was very professional.

Kareem was great when I moved in he helped me find the right size and also helped me understand how the building runs. He was very patient with me. Would highly recommend this storage place to anyone

Very easy, clear and fast transaction. Would highly recommend. Kareem and Brandi know what they are doing and are courteous and efficient. So much easier than expected!

Kareems customer service is great he is always here to help me when i need it and his communication is great. If you are looking for a storage place to rent look no further

Kareem was very polite and knowledgeable he is awesome Because of him I'm going to tell all my family and friends about public storage

Had a last minute move and needed to place my 2 bedroom apartment. My new apartment was not going to be ready until 9 days later. Kareem assisted me with understanding and pure professionalism. He explained everything clearly and I was done within 20 mins. Because of him I would recommend Public Storage on Route 22 to anyone who needed storage.

Property was very clean and Kareem did a great job with helping me find the unit that I needed. If you are looking for a clean and friendly place to store this is it.

Movied in today Kareem was great..good communication

Kareem was great he helped me move in quickly, and was very detailed when it came to finding me the right unit size and paper work. Recommended place to rent if looking.

I would recommend this facility to anyone who needs a storage place. Brittany was excellent with helping with all my needs for getting my unit.

Kareem was very knowledgable/professional.

Moved in yesterday kareem was awesome very knowledgeable

Kareem was very helpful made sure I understood everything and had everything in order best customer service I have experience in a while

The new manager Kareem has been very great I needed a bigger unit and he help me get transferred right away and even stay a little later then 6pm to explain everything on the lease and payments Great job!

Since I've been coming to Publix stores in dealing with Adrienne she has been in superb person one of the best if you would ever know she's courteous to resolve your problem she's prom and she's professional that's what I have to say about this employee

Brittany M. and Adrian at the Mountainside location were both friendly and helpful. Thanks ladies.

Gate often broken. Consistently rude and unhelpful staff regardless of who they hire. Go elsewhere!!

Adrian and Anadia are wonderful. Very, very professional. Makes a difference! And the space is clean. Very happy.

Adrian's assistance was superb. The fact there's an elevator made it all worth my time. The property is safe and secure, which I appreciate. Thanks Adrian and Public Storage for a good experience.

Adrian was very helpful and informative when I needed storage advice. The facility is nice, clean and convenient, I would recommend this location to my friends

Came in on this rainy day because I was looking for a unit to store my belongings as I will be moving soon and I literally had a great experience because Adrian was so kind and helpful. Not only did she explain all my options clearly, she was really knowledgeable! It was a pleasure meeting her!

Kareem was very knowledgeable when it came to all the questions I had. He helped me get started with my storage unit and even towards the end Ed'dayshia help me finish up, she was very friendly and offered additional assistance if need be, but Kareem handled everything i needed I was very happy altogether. ☺

Property number 27291 Mountainside Nj Where The Greatest Public Storage experience ever!!!! Very Friendly kind and Helpful! ! Thanks Ed'Dayshia Jen and Kareem you guys ROCK!

Stopped into Public Storage the other day to make a payment. EdDayshia was the manager who helped me out. She was sweet and nice to converse with. We even talked about me moving my things over to her property, which I'll be doing soon if EdDayshia sticks around because she is the best!

The customer service is impeccable. The property was super clean. Eddayshia, the manager who took my payment, was super sweet and patient with me. I was super surprised public storage was open on the 4th, but i am glad they were because I got my payment on time!!!

EdDayshia is an amazing customer service associate. I have been coming into storage for a month now, everyday and every morning they open on time, welcome me with warm hello and answer all of my questions about my storage unit and bill. My sister moved in today and so far everything is great. KEEP IT UP GIRL!!!

I stopped into public storage today with my sisters. I'm so glad we did because we ran into Eddayshia. She was super polite and informative about the ends and outs of storage. She definitely made the rental process much easier. I would recommend this property to everyone interested in renting

Brittany was awesome. She was very knowledgeable and she suggested the right space for my things. She represented herself and the public storage company extremely well. My expectations were exceeded. She's awesome.

Fabulous. Ed Daysha is a true teamplayer, customer service oriented and very focused on her clients.

Ed'Dayshia is so professional and gets everything done

This is my first time renting storage, and i must say Eddayshia made it worth my wild . she was super professional and when i came to rent she was cleaning, which made me at ease about the cleanliness of the property. So far eveything is going great and i would suggest this property to anyone in need of storage

The customer service here is absolutely fantastic! They've been amazingly helpful from Day 1. I would strongly recommend them for any of your storage needs!

Eddayshia was super nice and helpful. I.recommend thid property to anyone!

I just rented the other day, and I must say, so far so good. The manager who helped me, I believe her name was EdDayshia, was super sweet and knowledgeable about the property. I would recommend Public Storage to anyone moving or looking for extra space to put their things!

They took care of me promptly, courteously. No problems at all. terminated the lease quickly and efficiently.

I came to public storage the other day just to check out some prices and ended up walking out with 150 dollars worth of merchandise. I must tell you EdDayshia and Brittany are the most convincing sales women I ever came in contact with. They were very nice and professional. Not only that, but they knew what they were talking about and did not hesitate to answer any of my questions. I do not plan on storing anytime soon, but I am well off with boxes, tape, and bubble wrap to start packing. If you are looking for storage or merchandise, come to public storage and ask for the wonderful Eddayshia and Brittany

My sister and I have been storing at Public Storage for over three months now and we have nothing but great things to say about this property. While checking up on my unit today I was greeted by Eddayshia, who was extremely friendly and outgoing. She asked me how's my stay been since renting and if I had any questions or issues to come to her personally. She definitely made me feel like she cares and is willing to help. If you are looking for storage, stop into public storage in mountainside and ask for Eddayshia!

Must say that I am very pleased with my overall experience with this Public Storage. The property is extremely clean and the two young ladies, Brittany and Ed'Dayshia, we're very friendly and professional.

I was quite surprised when I visited Public Storage in Mountainside. When I walked in I saw Bittany and Ed'Dayshia, probably two of the sweetest and most helpful employees they ever hired. Even though I was only coming in to make a payment for my storage located in another state, they were very patient and helpful with every single one of my needs. These two girls were the highlight to my bad day. Nothing makes you want to keep storing more than happy, professional, and outgoing employees with amazing customer service!

Recently visited the property with a relative of mine and I must say that this was by far the best facility I have visited. We have had our fair share of storage spaces and none of them come close to this one. Not to mention the staff who helped my family member and I. Ed'Dayshia was highly professional and she made sure that our move in experience was entirely flawless. She was very knowledgeable of the property and was sharp when it came down to clarifying and answering all questions. The property was excellent and this employee made it a game changing experience. Thank you Ed'Dayshia and thank you Public Storage!

I came to Public Storage Saturday in search for storage. Being that I do not have much experience with storage I definitely need as much help as I could possibly get. Luckily, Ed'Dayshia was in the rental office willing to help me! In order for her to determine the right size unit for me she went over what I was storing. After doing that, she showed me the unit that best fit my needs. Another major plus, on top of Ed'Dayshia out of this world customer service, was the property was super clean! Once back at the office she showed me the merchandise I needed and went over the rental agreement. She made renting storing so much fun and insured me that if I have any questions or concerns to contact her. So far so good! Thank you EdDayshia and thank you Public Storage!

The facility was kept very clean and secure. EdDayshia was very polite and helpful. Customer service was impeccable. I will definitely recommend this property to anyone in need of storage.

Great customer service. Jasmine was very friendly and helped with an efficient and easy move in. I will definitely come back to Public Storage in mountainside for all my storage needs! Thanks ya'll

I came to pay my mothers bill and an employee by the name of asia was the sweetest... if I need a storage for myself I will definitely store here!

jasmine and edwin were very helpful with my storage needs they took their time and made sure i understood everything. they have the best customer service i received so far when i was storage hunting.

The service was excellent. Edwin and Jasmine were very professional, polite, and courteous.

Jericka was fun and nice make sure you ask for her

Jericka was awesome. She was patient and helpful through out the entire process. She walked me through all the options and made great suggestions.

Tina and Edwin was very help great customer services .... They really helped with my move in concerning that i am deaf they mad the experience easy

In the midst of a very stressful moving day in which our couch couldn't possibly fit into our temporary apartment, Tina was very helpful and accommodating in making sure I had the storage unit that best fit our needs. I was very picky about size and location within the building, but she never even hesitated to show me multiple units and she was very friendly throughout the whole process. Thanks Tina. Your help is very appreciated.

great service from edwin and tina. excellent customer service

Great service from edwin. He was very helpfull

This is my second time here at public storage. Edwin the manager helped me and my wife get a storage unit. They didnt have the size i wanted but he helped me find a unit and told us in case we need a second unit he can help us out. GREAT SERVICE!

Great customer service from Edwin. He helped me get the unit i needed. This is my first time ever renting a storage space and it was easier than what i though it would be. Great service

Edwin and Ryan M were outstanding at their customer service

This is a terrible company, Do not rent from them. Go somewhere else.

Great customer service from Edwin.

Great help from Edwin moving us in. This place is kept very clean and the customer service is great. He didnt have the unit available when we got there but once one became available he called us up and got us a unit we were looking for. Now thats what i call great service.

So far I have had a great experience with Public Storage in Mountainside, NJ. The staff is knowledgeable and helpful. They went above an beyond to find a storage space that fit my needs. The pricing is fair. The facility seems secure. I am very happy so far.

Edwin asked me to review his customer service and he did a great job. Very nice man. I have two units here and he always gives me ideas on how to store things in my unit to save space. Thanks

Great experience. Edwin was very very helpful. I highly recommend this place

Thank you Edwin for great service

Good simple service

Edwin nice guy

I enjoyed my stay there at mountainside storage I would refer it to a friend

Edwin helped me get my unit. Very honest young man. He helped me get the best unit for me. Nice place to store your property

Very easy process! Ryan M. was very helpful!

Ryan M great service, nice disposition , pleasant experience

Ryan M and Edwin V are polite and helpful. I haven't had to visit the site much but everyone is always pleasant. Great customer service!

Ryan M. Provided me excellent service.

Great customer service!!! Will be back to purchase my moving supplies

November 2013: Ryan M was extremely helpful today when I went in and complained, for probably the 5th time, that the bathroom is not working. Ryan explained that he was not the property manager, but I have called the property manager 3 times and he promised that it would be repaired about 3-4 weeks ago. It has now been at least 6 or 7 weeks since the facility has had a working bathroom..which means, you do not want to go there for too long. Their gate was not working for weeks, but today it was working again. This is NO reflection on Ryan, as he was great, but Travis Bassi is extremely unaccountable and unresponsive. October 2013: Seynabau was extremely helpful yesterday when I needed guidance on a second storeroom. She understood my need and found a space directly across the aisle from my current space. When I explained that I was sorting through my mom's things in the new space, as she recently passed away, Seynabau empathized with me and it was so comforting. She is the best! Only thing I wish -- wish it would open earlier in the morning such as 5:00 a.m. Debi

As I was on my way home from working in my storage unit to take out some winter clothes, I received an unexpected call, both touching and impressive. Seynabou had called to let me know that the lock for my storage unit was not latched correctly and therefore not locked at all. I was able to immediately return to the facility and secure the lock. I was truly amazed by the excellent customer service! I saw Asia, your other employee that day, walking around the units while I was there. It is reassuring to know how our possessions are being watched over so carefully. I also recall Seynabou was cleaning the elevator as I left earlier. Not only are our units safe, the facility is very clean as well. Thank you so very much!

Mountainside Public Storage Manager Seynabau was most kind, courteous and helpful. She was thorough in her explanation about the facility. She showed me several units before deciding on which unit was the best one for my needs. She was really helpful with the required paperwork. She also explained and showed me the security system. She not only told me about areas of the facility, she took the time to show me. One of my items that I waas storing broke in transit, Seynabau actually walked me to the dumpster to show me where I could discard the damaged item. She was awesome. My only criticism is the price. Public Storage is a competitive price but the cost adds up on an annual basis. I know my belongings will be safe until I reunite with them. That peace of mind is valuable. Three cheers for Seynabau

Recently closed out my 2 storage units and there was a paperwork issue w/ one of the units. Ryan M. expertly handled the situation and figured out what the problem was in a short period of time. Overall experience at this location was excellent. Would recommend using this facility for anyone who needs extra storage space.

Traveling from New Mexico to New Jersey to clear out our Storage Unit was a challenging task which I had dreaded! With no home base in NJ other than a hotel room, and being senior citizens, we are so very appreciative of the extra effort to assist us by Seynabau. When my cell phone wasn't working, she offered me hers, for example. She was kind, polite, knowledgeable and went out of her way to help us. She epitomizes the "service" in Customer Service! The facility itself is clean and convenient. Thanks to all for making this a successful trip. Marjorie Conley

My Experiance At Public Storage... One of Ruth's most important skills is her ability to effective communicate to a Customer, Over the past several times I came to Public Storage,I have witness this ability,and I feel this can been very useful for any company and can helped alleviate any kind of problems which I think can come up with a customer. Ruth has also demonstrated a willingness to work with a customer and provided an excellent example of how cooperation can yield results. Ruth has consistently gone above and beyond her job to satsify me as a customer. Also, Ruth demonstrates how excellent customer service can have a lasting effect on customer relationships. Again, Ruth’s attention to customer satisfaction did not go unnoticed by me. Ruth will work with a customers until their problems are resolved and goes an extra step to help upset customers, I was completely surprised, by how far she will go to satisfy a customer. Ruth, is a empathetic listener and makes each customer know she values their time. Ruth is clearly a “people” person and shows her customers, how much she likes to help them. Ruth is also in my opinion, is the type of person, that is a hard worker and doesn't mind getting her hands dirty. The whole staff is pleasant, courteous, but Ruth really stuck out...in my eyes, Public Storage is also, very ,very clean , everytime I visited there., most other storage places I have dealt with , were not as clean, and the staff did not have a willness to help. thank you