Courtney was very friendly courteous and professional
Jessica was awesome. She helped me resolve an issue without any issues and was very sweet about it. She appears to love her job and ensuring customer satisfaction.
I just got a new unit and that is all thanks to Brittany. She made the transitioning and move as easy as possible! If you need a new storage unit or anything go through her!
Customer service was amazing! The facility is clean & just an overall great experience! I was helped by Brittany & she made my experience easy & smooth flowing.
Great location & customer service. Clean facilities seem to be secure, and I've never had any problems. I would recommend it.
Excellent facility and dedicated staff. Highly recommend!
Jenny was great in helping with the procedure. Highly recommend!
Mary did a great job assisting me with my needs!
Front desk staff is incredibly wonderful. Darlene specifically.
Jessica was so awesome to work with. She was extremely professional, very helpful and super friendly! She walked me thru the process as I was attempting to sign up on my phone but couldn't navigate the process. She was understanding and most helpful. She reached out to me and was very patient and completely understanding. She was a great pleasure to work with her!
Jessica was wonderful! Very efficient and friendly. A pleasure to work with her!!
Jessica was so professional, very nice and patient answering my questions. 5 stars
New, clean, air conditioner temp controlled. 👍🏼
We appreciate you so much Tonya! You are very knowledgeable and treat your clients with respect. Thank you for your help!
It's expensive but secure.
I was so impressed with the professionalism and customer service I received from Raven. She was so friendly and helpful with what I was needing and took the time to answer all my questions. Excellent customer service!
I had updated my info and it took me off autopay on the desktop site. Miss Tonya gave me a call just a few minutes ago and made me aware of what happened. She advised me to download the app and that I will be able to do so much more on it. Thank you so much miss Tonya! It was an absolute joy talking to you as well!
Tonya was so very helpful and professional!! 😁❤️💯👌👍 I recommend this place and give it 5 stars! 💯👍👌❤️
sheilla has help us out a lot go to this place it is good customer service and she is so nice and caring kind and good go to this place.
Tonya was so much help finding a storage unit. She was very polite.
Great storage facilitiey and Tonya Sutton was very professional and respectful very nice and I will continue to use in the future
Tonya Sutton is a very friendly awesome person. She will help you out with all your needing when it comes to getting a unit. She is a very interested person to talk to and down to earth and has a sense of humor
Tonya is so awesome. Very respectful and hardworking. Best Facility Manager I have seen yet.
I received GREAT Customer Service from Tonya. She was polite and very knowable about the information I needed on my account.
If you need somethings Put up for a moment. This is a good spot.
Tonya is a very hardworking person that I interact with regularly at Public Storage. No matter how busy, she’s always nice & patient. I’ve seen her at multiple Public Storage locations so she can definitely manage multiple locations on any given day. I look forward to my next visit to Public Storage because of the great interactions I have with her. She definitely reflects positive on Public Storage’s name.
Tonya was very helpful and got us all set up really fast. If you need storage space in Indian Trail, stop by and Tonya will take good care of you. 😁😁
Friendly fast courteous service. Clean and easy access to unit
Tonya was very detailed about the insurance with orange door.
I went in a few weeks ago and was greeted by Crystal. It was a great experience. Crystal answered all my questions, showed me what packing supplies I would need to make the best to to fit everything in. You made all this so simple Crystal, thanks again.
This location is an absolute nightmare to deal with. No one is ever in the office and good luck getting a call back if you leave a voicemail.
Staff keeps clean operation. They're nice too
Do not rent from this place. They do not have security at the top of the walls therefore somebody can just climb over to the next unit. Also, they will increase your rent once you move it by 20-30%. Scammers trying to get house rental prices out a storage unit.
Sydni was so helpful I like storing here
This place was good when it was Indian Trail Storage. Since Public Storage purchased it we experienced 2 rate increases in one year and the person working there is extremely rude. Moved our stuff out and then had a cleaning fee charged when there was nothing left in the unit.
They worked with us it was great
The woman working today 1/29/22 has an attitude an very disrespectful I went to my unit today to find that I had over $200 worth of tools stolen from my unit found sockets in parking lot an when I said something to her she told me office is closed an then went to telling me she has witnesses that she knows nothing about the tools missing I also have witnesses that they were stolen by them they were the only people actcess to unit period
The women working on 1/12/22 has a terrible attitude. It’s to bad because without her incompetence I may have rented a unit from this place. My suggestion to you is to take your business elsewhere unless you enjoy being treated like trash