Public Storage Self-Storage Units at 5530 W Highway 74, Monroe, NC

Sarah was great and patient. Made time to see me despite being scheduled to leave earlier than when I came in.

Sarah was very helpful, with a great customer service experience! She walked me to the unit and showed me all sizes. I will be calling her back to rent!

Tonya was nice and helpful.

Sarah & jeanie were a great help

Tonya was awesome.

Had to move moms stuff to a new unit and the employee Sarah was a massive help very patient and accommodating for us everywhere needs more people like her.

Been a renter for 2 years and have nothing but a great experience. Sarah has been a great resource and very helpful.

Sarah was super helpful accommodating me after fire incident. She helped me actually move my stuff and find a new unit temporarily. Super friendly and went above and beyond!

Tonya is patient.

I couldnt get the online access to reserve and pay,so had to call CS, Sara was wonderful,pleseant ,worked her magic and got me what i needed.Thank you Sara .

Tonya was very professional finding a storage unit.Thank you Tonya.

Very satisfied with the results from Tonya Sutton’s professional performance and very respectful, will continue to use in the future

Tonya Sutton is an awesome worker and makes sure she helps you out with your needing and the units are very clean and she is very respectful hard worker and a lay back person

Great placevto store your items

Sarah was very friendly and helpful showed where to go...

Tonya is great, it is clean, and the security of your belongings is on point besides that, I am giving this in particular storage one star and would give them less for how greedy they are. They will randomly go up on the rates, I am paying 201.00/ month for a 10×10. If late they will blow up your phone, send text messages and send emails back to back. I had to ask them multiple times to please stop calling so much or I will get them for harassment. I have used multuple storages, in multiple states, for years at a time and I like to say that I am the storage Queen. However, this is by far the worst in cost comparison , also the auction dates come up a lot quicker then any other storage I've been with, they will not work with you, if your auction day is coming soon, they will want every penny of their outrageous charges that they are asking or your things will go straight to auction. I will never store with them again. If you or anyone you know are looking for an AFFORDABLE storage with reasonable pricing that you can have access to after hours , will not constantly change the rates, does not have high late fees on both the storage unit and the insurance, will work with you on payments and or auction dates, Is available when needed and generally shows care and concern for the customers not just their money, then this is not your place. Honestly speaking. I hate to speak down on any business. My wish is for them to get better with these things for the sake of their customers. This is my experience. Everyone is different especially due to circumstances. Hope this helps. Thanks for your time.

Very nice facility and very easy to access

They have been so helpful and made this experience amazing!

They close at 9 pm. I need 24-hour access to my stuff. We probably went to that place a dozen times at least. They had dollys available like twice. Even when there was no one else in the building. Pain in the butt to move everything by hand or bring your own hand truck. They charged me another month’s worth of storage after I moved out of my space two days early and notified them well in advance and specifically made sure that I would not get charged another month. It took 2 phone calls and 2 online chat sessions to get them to refund the charge. Then, I come to find they’re sending a check that will take 6-8 weeks to arrive (and, obviously, they didn’t even bother to check that they had the right address on file). So, I have to wait 1-2 months to get MY money back for an error THEY made. Spend your money somewhere else.

Tonya was very nice.

Tonya Sutton is the most outgoing person and helpful.

Tonya was very nice and helpful.

Very professional and very helpful

Crystal is absolutely the best. She helped me find the perfect size and what I need to pack up. If it hadn't been for her I would have gone elsewhere. Thanks again Crystal !!

Crystal was great .. So nice and accommodating.. so clean and friendly

Crystal is awesome! She always so helpful.

Easy rental

Crystal is a amazing person she went out of her way to help me. Give her a raise.