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Address

5530 W Highway 74
Monroe, NC 28110

Full Service Kiosk Available

  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Phone

704-774-5709

704-774-5709

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

704-774-5709

704-774-5709

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 28/mo
    Online only price
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 28/mo $37
    Online only price
    S A L E
    1 unit left!
    Limited availability

    No Obligation

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    5'x5'
    Online only price
    $ 48/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 48/mo $64
    Online only price
    50% off first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
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    10'x5'
    Online only price
    $ 63/mo
    Online only price
    50% off first month rent
    Small 10'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 63/mo $84
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 66/mo
    Online only price
    50% off first month rent
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 66/mo $88
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 66/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 66/mo $87
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 76/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 76/mo $100
    Online only price
    S A L E
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 97/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 97/mo $129
    Online only price
    $1 first month rent

    No Obligation

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    10'x15'
    Online only price
    $ 115/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 115/mo $153
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 121/mo
    Online only price
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 121/mo $161
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    8'x22'
    Online only price
    $ 153/mo
    Online only price
    Large 8'x22'
    • Climate Controlled
    • Upstairs/elevator
    $ 153/mo $204
    Online only price
    S A L E
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 214/mo
    Online only price
    50% off first month rent
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 214/mo $285
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    20'x10'
    Online only price
    $ 219/mo
    Online only price
    50% off first month rent
    Large 20'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 219/mo $292
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 231/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 231/mo $308
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Monroe Storage Units On Highway 74

This Monroe Public Storage offers customers many different self storage options, right off of Highway 74 where it crosses Wesley Chapel Stouts Road/Sardis Church Road.
A convenient location for folks throughout central Union County with easy access from I-485 or Route 601 too, customers have the choice of indoor storage units, outdoor storage units and climate controlled storage units, not to mention covered and uncovered options for vehicle storage, as well as boat and RV storage.
If a garage in a home near Lake Park is turning into a default storage space with boxes, sports gear, bikes or pet supplies piling up, reclaim that space with the help of a 5x10 storage unit.
Turning a spare bedroom into a home office near the Indian Trail neighborhood and need somewhere to put the mattress, dresser and bed frame? A 10x10 storage unit provides more than enough space.
For businesses getting ready to relocate, a 10x30 storage unit is a great way to make sure equipment, supplies, furniture and files all stay in one place until it's time to reopen in the new space.
Inside the rental office, packing supplies like moving boxes, packing tape and mattress bags are for sale, and the friendly staff is on site 7 days a week to provide assistance with storage rentals and storage-related questions.
Public Storage is thrilled to be an integral part of the Monroe community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 182)

December 1, 2023
Google Public Storage Jeff Underwood
August 13, 2023
Google Public Storage Maria Garcia
They close at 9 pm. I need 24-hour access to my stuff. We probably went to that place a dozen times at least. They had dollys available like twice. Even when there was no one else in the building. Pain in the butt to move everything by hand or bring your own hand truck. They charged me another month’s worth of storage after I moved out of my space two days early and notified them well in advance and specifically made sure that I would not get charged another month. It took 2 phone calls and 2 online chat sessions to get them to refund the charge. Then, I come to find they’re sending a check that will take 6-8 weeks to arrive (and, obviously, they didn’t even bother to check that they had the right address on file). So, I have to wait 1-2 months to get MY money back for an error THEY made. Spend your money somewhere else.
July 25, 2023
Google Public Storage Ashley Coley
Tonya was very nice.
July 24, 2023
Google Public Storage Heather Sutton
Tonya Sutton is the most outgoing person and helpful.
July 21, 2023
Google Public Storage Jill Efird
Tonya was very nice and helpful.
June 26, 2023
Google Public Storage Jeffrey Wafer
Very professional and very helpful
May 16, 2023
Google Public Storage Pam Wagner
Crystal is absolutely the best. She helped me find the perfect size and what I need to pack up. If it hadn't been for her I would have gone elsewhere. Thanks again Crystal !!
April 30, 2023
Google Public Storage A P (WeedyOMEGAnightsPRINCESS)
Crystal was great .. So nice and accommodating.. so clean and friendly
March 13, 2023
Google Public Storage Jae Supreme
Crystal is awesome! She always so helpful.
February 13, 2023
Google Public Storage Jacqueline Richard
Easy rental
February 4, 2023
Google Public Storage Chase Berry
Crystal is a amazing person she went out of her way to help me. Give her a raise.
October 31, 2022
Google Public Storage Jason
Property is clean and in a good location
October 13, 2022
Google Public Storage Celina Deltoro
September 16, 2022
Google Public Storage George Connor
Crystal helped a lot!!
August 28, 2022
Google Public Storage Angela Eller
Great
July 30, 2022
Google Public Storage Paloma Ramirez (*)
July 23, 2022
Google Public Storage Kristi
July 4, 2022
Google Public Storage Elio Valdez
The staff was extremely rude to me when I tried to make a payment over the phone. If she can’t take payment over the phone that’s fine but her tone towards me was unacceptably. She needs some serious customer service training.
May 29, 2022
Google Public Storage Casandra Sample
May 20, 2022
Google Public Storage Brian Smith
Crystal is awesome she has great customer service and us always helpful and knowledgeable.
April 10, 2022
Google Public Storage krissy eller
🙌🏼
February 6, 2022
Google Public Storage Te Mcc
I just don't understand why the rent goes up every year. I pay on time. There is nothing new at the complex. The gate is always hit. I just don't understand. I know it's not pay raises to the employees because I asked. Is the insurance going up? Because people are not getting their stuff broken into. Just Why why why?
February 4, 2022
Google Public Storage Louis Sparks
crystal went above & beyond to help with my storage needs. shes the best!
November 12, 2021
Google Public Storage Hazem Elhady
So clean, and easy to navigate
November 5, 2021
Google Public Storage S
Crystal is awesome rent here
October 14, 2021
Google Public Storage van jones
October 9, 2021
Google Public Storage Jax Jenkinson
Well managed and friendly.
August 4, 2021
Google Public Storage Creigh Chlopek
Good place clear understanding of cost s and In-N-Out moving procedures. Place clean and professionally run,. Lighting within storage rooms a bit of an issue as no electrical plug and no light actually in the area. Had to bring battery operated LED lights as the lights in the hallway are on a timer and keep turning off but other than that the place was quite excellent. I also understand the necessity for power savings of having the lights on the timer like that.
July 9, 2021
Google Public Storage Jennifer Neal
June 22, 2021
Google Public Storage Dylan Jackson
Don't bother. The online reservation tool would only allow me to reserve a unit 1 week out and I needed to reserve a unit about 3 weeks from now, so I called Public Storage for help. Instead of receiving help, I was transferred about 4 different times, put on hold for 20+ minutes, and talked rudely to. I even tried calling a different number a day later and was talked even more rudely to. I will GLADLY be taking my business elsewhere.
April 15, 2021
Google Public Storage Yvonne C
Arbitrary price hikes shouldn't be the sole business strategy.
February 5, 2021
Google Public Storage Tyler Caudle
Crystal helped me with all my questions and is very knowledgeable! Moving is very stressful and she made getting this storage unit a BREEZE! Great prices and great rates too!
February 5, 2021
Google Public Storage dennis demag
Crystal is excellent, she really knows the business, is knowledgeable and friendly. Really Nice facility, highly recommend.
October 25, 2020
Public Storage Jeff Atkinson
Do you have boat storage?
June 9, 2020
Google Public Storage Cindy Newell
April 20, 2020
Google Public Storage Gibbs Morgan
Do NOT use Public Storage. They hire good people and have nice facilities BUT the company will offer you a great introductory rate and then will aggressively raise that rate the longer you are there. My rate more than doubled in two years.
February 6, 2020
Google Public Storage Christina Solomon
It was great, as always! :)
December 16, 2019
Google Public Storage Donald Jones
My husband and I had a great renting experience thanks to Crystal P. She was a delight and very funny. Excellent customer service. Thanks
December 15, 2019
Google Public Storage Amber Peterson
Crystal P. Was AMAZING!! Really enjoyed talking with her, GREAT customer service skills and made my rental experience a happy one! Looking forward to renting a unit! Thanks again Crystal!!
September 13, 2019
Google Public Storage Louis McNeil
Wonderful service by crystal!
September 13, 2019
Google Public Storage Neal Long
Needed quick storage. Crystal was very helpful!
July 31, 2019
Google Public Storage Jeremy Newton
July 26, 2019
Google Public Storage Roger Villa
Short term storage. Crystal was great!
July 5, 2019
Google Public Storage Juan Aguilar
Great place. Good pricing and clean facility. Crystal was great and very friendly. Great service.
June 18, 2019
Google Public Storage Marc Rector
Terrible customer service! I’ve used this storage facility for 2 years and they are doubling my monthly rent! Yet they were offering new customers the same unit for half the price. I’ve made my payments on time automatically for two years and this company shows no loyalty and they won’t even help. Company’s that treat customers this way should not be in business.
June 14, 2019
Google Public Storage keianna eller
June 1, 2019
Google Public Storage Southern Way Homes Realty
We wanted storage that was inside & climate controlled - and we have all that, but what makes this facility even better is the onsite manager, Crystal, who is always there and friendly and helpful. I'm a Realtor, and I am using this facility for personal reasons, but I also have referred my clients.
April 5, 2019
Google Public Storage Allison Rivera
Crystal provided a great customer service experience!! She was extremely helpful and answered all our questions. I would definitely recommend you see her if you have any storage needs.
February 9, 2019
Google Public Storage Rick Eshleman
February 1, 2019
Public Storage Greg Lackey
Not ripping people off for 30 days of rent for unused space. Stay away from this business.
February 1, 2019
Google Public Storage Kelli Martin
Rented my second unit today. Crystal made the process so easy and smooth!
January 5, 2019
Google Public Storage Shirley Grey
Crystal did an amazing job renting me a box today! I'm so happy I came here.
November 14, 2018
Google Public Storage Hannah B
Crystal was very professional helping me find a storage locker! Moving is stressful but Crystal has made this super easy!
October 24, 2018
Google Public Storage Rob Whitney
Wonderful service from Crystal and an easy sign up process.
October 18, 2018
Google Public Storage Ash Petersohn
Crystal is the best! She goes above and beyond her job description always!
October 14, 2018
Google Public Storage Maiah Greene
Crystal S was amazing and she has great customer service! She helped me and my family with all of our questions and she is super helpful and amazing!!
October 13, 2018
Google Public Storage Karl Schmitt
Bad business.
September 25, 2018
Google Public Storage Darlene Demag
Wonderful location, clean and well maintained facility. Staff is very knowledgeable, Crystal really knows she stuff and is a pleasure to work with. Thanks
August 31, 2018
Google Public Storage Steve VanDerStad
Clean facility! Crystal was very helpful and explained everything related to my rental. Happy I found this location.
August 19, 2018
Google Public Storage Mara Pedersen
Crystal was super friendly and helpful. She walked us through the process easily, asked great questions to help us find the right space, and explained everything in a low-pressure, helpful way. The place was clean, well-kept, and well lit. Glad we found this place.
August 16, 2018
Google Public Storage Sam Sam
Crystal was very helpful & she's was awesome! Highly recommend
June 13, 2018
Google Public Storage Dr. J. R. Farrington
Heather was extremely kind and helpful. I definitely recommend this location.
June 10, 2018
Google Public Storage David Kaupp
Crystal was an amazing help today. We toured the facility and rented the unit we needed at a great price. She was very knowledgeable and helpful. Her customer service was 5 *!!
May 31, 2018
Google Public Storage Pamela Greenwell
I just rented a space today for my RV. The location seems fantastic, for a great price (hopefully no increases any time soon!) and Crystal was wonderful in showing me around and answering all my questions.
April 4, 2018
Google Public Storage Donald Ellis
I have never used a storage location before and heard some horror stories. I have to say my experience at Public Storage has been a perfect 10. I cannot say enough good things about Crystal at the front desk. She listens and helps guide you to what is going to be best. We started off with 1 unit and now have 4. They have earned my business because of how Crystal has helped us with this move.
April 2, 2018
Google Public Storage Joanne Matthews
I was searching for a storage area and first I spoke to two employees at The public Storage facility in Matthews Richada and Erica was very helpful and plesant. They didnot have what i needed and called around to a few places in the area and called Crystal she had a unit i needed .once i got there she was pleasant explained everything in detail .all 3 of the associates provided excellent customer service.
March 9, 2018
Google Public Storage Martha C
I just wanted to say that Crystal was very friendly and very helpful yesterday. She answered all of my questions and provided excellent customer service!!! This Public Storage location is climate controlled and very clean. I recommend it.
March 9, 2018
Google Public Storage Betsy Wallace
Erica could not have been more helpful. Excellent service!
February 27, 2018
Google Public Storage Karen Glee
Crystal was amazing! It was a very easy process.. and I love how secure our unit is. I feel even more comfortable with my decision to trust storage. This public storage is very clean! 5 stars!
February 27, 2018
Google Public Storage Melissa Wright
We’ve been renting here for two years. Crystal has been especially helpful. She has listened and fixed problems to our great satisfaction several times. Great to do business here.
February 3, 2018
Google Public Storage One Twenty Two Boutique
Crystal was great! She confirmed my reservation before my arrival and thoroughly explained our options and costs. Her pleasant attitude was appreciated. Facility was clean and well maintained. I highly recommend.
January 29, 2018
Google Public Storage Barbara Thornton
This is my first experience with Public Storage. Crystal helped me through the process. She was thorough in her explanations, efficient, very patient, kind, and professional. She gave me ample time to ask questions; I even practiced locking and unlocking the unit( I am a senior citizen). I look forward to the rest of my experience being as positive. Thank you Crystal!
January 8, 2018
Google Public Storage dr delicious
Had one of the best customer experiences ever at Public Storage 5530 W. hwy 74.Crystal explained in clear and perfect detail every aspect of renting a storage unit. Very knowledgeable and seemed to anticipate a question before being asked.Would recommend you deal with her if looking to rent.The girl deserves a raise!
October 30, 2017
Google Public Storage Afua Agyemang
October 17, 2017
Google Public Storage Jacqueline Ramirez
Crystal was very helpful and delightful. Made storing easy. I feel like my belongings are safe.
August 5, 2017
Google Public Storage shameerah mcqueen
Crystal gave us great customer service and was able to answer all of our questions. Thank you for your help!
July 9, 2017
Google Public Storage Wilfred Czaja
Clean, nice storage, & felt my things were secure.
June 26, 2017
Google Public Storage Keith Middleton
Darlene was extremely helpful in helping me with moving and storing options.
April 24, 2017
Google Public Storage Sean Moran
I was very pleased with the customer service, Darlene was very friendly and had a great conversation with her. I would definently recommend coming here.
February 20, 2017
Google Public Storage Brittany Crowe
Darlene was awesome! She made my move in smooth and easy. The process didnt take but 20mins!
January 22, 2017
Google Public Storage Allaint Rivera
Great storage facility... Darlene is always nice.
December 24, 2016
Google Public Storage Christian Tweed
Nice facility with a variety of storage options. Emily was very thorough and courteous, walking me through the process and getting everything set up. Everything was perfect.
December 19, 2016
Google Public Storage Tony Edmonson
Great experience. Friendly staff, clean units, great location, and reasonably priced compared to the competition. Darlene the manager was super friendly, knowledgeable and professional.
November 26, 2016
Google Public Storage Quantrell williams
My review is about Darlene she was a nice and very helpful employee. She know and was well inform about her work know what I need it and help with a smile the whole way through.. just want to say thanks Darlene!!!
October 3, 2016
Public Storage Rebecca Cuschieri Wick
Rebecca Cuschieri Wick I'd like to be pulling everything out and I'm not in a position to just yet. You take advantage of that. Just saw that you all are raising my rent… AGAIN! I'm on autopay so you never have to worry about me paying on time. I started on a special and you boosted me up VERY quickly, then AGAIN when I realized my renters insurance covered storage and I cancelled my insurance with you. You are jacking up the bill at every turn. Seriously? RENTERS BEWARE. How have I gone from paying 50 some bucks to $88.00 in just over 1 year? I do like the climate control. The employee at the front is nice.
October 1, 2016
Google Public Storage Michael Cedio
The level of professionalism displayed by Crystal made me feel like I was the most important person in the world She was very attentive to my needs and offered suggestions not only to help me save money but to also save time. I highly recommend this location and if you're lucky enough to have Crystal as your salesperson your experience with Public Storage will put a smile on your face and brighten your day as well.
September 30, 2016
Google Public Storage Nick
September 9, 2016
Google Public Storage jackie thomas
Excellent service. .Lucy is awesome to work with..
September 5, 2016
Google Public Storage Mary Rather
Friendly staff (Darlene), great facility with nice clean space that is climate controlled! Love it!!
September 5, 2016
Google Public Storage James Mifflin
Very nice employees. Darlene was especially helpful! Great climate controlled storage areas! Thank u!
September 5, 2016
Google Public Storage Mr.Marvin L. “ISnappedThis” Washington
August 18, 2016
Google Public Storage Dustin Thompson
Loved Darlene! The storage facility is nice and well kept. Darlene made the experience enjoyable.
August 15, 2016
Google Public Storage Shatora Wilson
Darlene was very helpful and knowledable, answered all my questions thank you darlene. Your the best
August 15, 2016
Google Public Storage Medicated 420
My experience at Public Storage was very pleasant, thanks to Ms.Darlene. Her storage is so neat and organized and she is very polite and helpful. Thank you for making it easy for me Ms. Darlene Demag
July 29, 2016
Google Public Storage Austin Creech
Darlene was an huge help! She took the time to show me the facilities and explained the options for me based on what I needed. I would highly recommend her services!
July 15, 2016
Google Public Storage Andrew Shirey
Darlene at public storage was extremely helpful and made sure that we were set up and had everything that we needed for our move. We are repeat customers because of service like this.
June 24, 2016
Google Public Storage Shante Carter
The unit manager was friendly, very informative and explained everything throughly. She did an amazing job.
June 10, 2016
Google Public Storage Beverly Laplante
Darlene is wonderful, always very helpful, sweet, and knowledgeable. I would recommend anyone who needs storage to come here.
June 10, 2016
Google Public Storage Buzz Laplante
Darlene is great. Nice place. Will tell others.
May 25, 2016
Google Public Storage James Mifflin
Always provides excellent service from Darlene
May 4, 2016
Google Public Storage Acchia Albury
Crystal was awesome!!!
April 9, 2016
Google Public Storage Berna Blandon
Darlene the best manager I love her 👍👍👍
April 3, 2016
Google Public Storage Ali Saleh
Darlene is the best! Excellent!
March 24, 2016
Google Public Storage Henry Allen
Darlene is really great she found me the perfect unit that is safe and secure. Everyone should rent here.
March 24, 2016
Google Public Storage Jaret Insel
Great facility
March 17, 2016
Google Public Storage Nick Honeycutt
Darlene is always friendly and very helpful when ever I come in. She calls me as a reminder to make my payments so I don't get late fees and I'd understanding of I can't pay on time.
February 22, 2016
Google Public Storage James Barrett
Erin was awesome today. She helped me to get the perfect storage unit for me to accommodate my current and future needs.
February 22, 2016
Google Public Storage Derrius Jackson
Erin was a lot of help. Not only did she help us find the right size boxes, she helped us find the right size storage apartment. Her service was great, Thank you.
February 17, 2016
Google Public Storage Karan Balyan
I'd like to start out by saying i usually do not write reviews but i felt after the service I received here that I felt obligated to share my experience with everyone! I move around a lot fory job. I haved used quite a few storage facilities over the years. I have never experienced such professionalism, courtesy, and friendliness as I did at this Public Storage! Darlene was awesome! This store is clean and well maintained, it's in a great area and Darlene is very knowledgeable and helpful. She makes the storing process stress and hassle free. I highly recommend using this storage facility.
January 16, 2016
Google Public Storage Charlene D
Great customer from Darlene! She was amazing, very helpful and made this a smooth transition.
January 16, 2016
Google Public Storage Orlando
Darlene has excellent customer service! Always a pleasure to work with her!!
January 14, 2016
Google Public Storage Eric Oklar
Darlene is awsome. Very helpful with finding me a unit to rent.
December 10, 2015
Google Public Storage Quisha Williams
I'm a repeat customer and crystal serve me great service today I love coming to her storage office and paying my bill
December 2, 2015
Google Public Storage TE Helms
Crystal was thorough, quick and thoughtful. You can't ask any more than that...very helpful.
November 21, 2015
Google Public Storage Decona Roberts Sr
I went in Public Storage not really knowing the size or if I should get a climate controlled unit. Thank GOD, Crystal was there! I put my parents on speaker phone and Crystal took down everything and put me at ease. Thank you so much Crystal!
November 11, 2015
Google Public Storage Keith Inman
Darlene is totally awesome! Thanks
November 7, 2015
Google Public Storage Joe Slowiaczek
Great first experience with a storage facility. Darlene was helpful and informative. Facility was clean and elevators worked well. There were carts available to load and unload items from storage unit. Overall great facility and staff!
November 3, 2015
Google Public Storage Becky Bullard
Darlene has always been very helpful and Lucy took care of us today.
October 14, 2015
Google Public Storage Gladys Wilson-Howard
Darlene is very courteous, knowledgeable and helpful. She makes every encounter I have in the office a GREAT experience !!!! Hire and train mire to be like her !!!!
October 14, 2015
Google Public Storage Qhorban Howard
Darlene is very good at what she was and is very helpful. She explains things very well I enjoy my interactions with her.
October 10, 2015
Google Public Storage Sheila Cooper
Darlene at Public Storage at the Monroe/Indian Trail location was very helpful and walked me thru all the paperwork & procedures thoroughly. I hope she continues working at this location.
September 20, 2015
Google Public Storage Ashley Proffitt
Super easy and clean. Friendly Customer Service. Tasha was great.
September 18, 2015
Google Public Storage Katie Stanley
Darlene was top notch! She explained everything in great detail and made our first experience with your company, and we look forward to working with her while we are storing with you!
September 14, 2015
Google Public Storage Bo “Bizzitty” Clarke
Darlene was a great help getting boxes together for our move! Very courteous and helpful!
September 13, 2015
Google Public Storage Dana Hudson
Darlene was very helpful to me. She is very good at her job.
September 12, 2015
Google Public Storage briann cooper
Darlene was very helpful and she found us a better space than the one we thought we would need, which was too small. Great place, thanks Darlene.
August 29, 2015
Google Public Storage Joe Williams
Darlene is always wonderful when I come in. She is very helpful and the property is very nice, clean and secure. Would highly recommend.
August 28, 2015
Google Public Storage Frederick Johnson
Mrs.Darlene is very helpful & polite enjoyed knowing her. Public storage is lucky to have her 5 star employee!!
August 27, 2015
Google Public Storage Geacomine Kok
Excellence
August 27, 2015
Google Public Storage okfound
Was in from out of town, heard about the auctions, so I said hey let me see what they're about. The Manager on shift was Tenine, she was nice, very pleasant, and helpful with my questions. Nice out of town experience.
August 8, 2015
Google Public Storage Andrew Mattson
Darlene and crystal are very helpful and respectful women. They answered every question I have asked. I would refer all my friends here.
August 7, 2015
Google Public Storage lei bryan
Darlene was very helpful in setting up a storage unit. She explained everything step by step in details for me. Excellent employee!
July 27, 2015
Google Public Storage Rich
Darlene was very helpful and went out of her way to make sure my storage needs were met. She was very friendly and kind hearted! When I had concerns about the unit she addressed them right away! She makes the hassle of moving a whole lot easier. Thanks :)
July 9, 2015
Google Public Storage Brett Little
I had a unit reservation and they did not honor it. When I showed up for my reserved unit, they jacked up the price. Bacically held me hostage, as I was from out of town with my belongings. Dishonest people. I would not trust them on anything. District manager was rude and refused to call me. Don't do business with them!!!!!!!!
June 18, 2015
Google Public Storage Debbie B
Sydni was great to work with...friendly and helpful.
June 17, 2015
Google Public Storage AmberJohnathon Smalley
We reserved our unit online and two days later they had it ready for us to move in! Bobby helped us get everything set up and he had exceptional customer service. We will continue to use Public Storage Indian Trail for our storage needs.
June 11, 2015
Google Public Storage Joy Wyckoff
Darlene was so helpful as she explained the process and covered the paperwork. Her pleasant demeanor made the task less stressful. The facility was clean and easily accessible.
May 25, 2015
Google Public Storage Matt Rushing
Called and spoke with sale representative who was extremely polite and helpful to my needs. Went to the Indian Trail location and there spoke with Synethia who was very professional and helpful. I recommend using Public Storage to all and would definitely return my business in the future.
May 20, 2015
Google Public Storage Kim Hegler
Very friendly service Darlene was wonderful with helping us get the unit ready!!!! Def gonna recommend them!!!
May 18, 2015
Google Public Storage T Powe
I'm a college student at Wingate university! So I had no clue about storage. Found this location. It was awesome. Synethia was very helpful and made my "stressful" task, quick and easy. Thanks Synethia! See ya in August!
April 20, 2015
Google Public Storage brianna ingraham
Needed to find a small storage unit for the summer and Synethia was so helpful. She got me everything I needed and got me out of there without any problems.
April 14, 2015
Google Public Storage Garrick Thomas
Darlene and Vida are wonderful, helped me get the right unit for needs, plus the packing supplies needed as well. Would highly recommend this location. GREAT SERVICE
April 11, 2015
Google Public Storage Romulus Augustus
This is the best storage in the area. Darlene (the manager) does an excellent work, she keeps the standards high. This place is simply awesome!
March 20, 2015
Google Public Storage Cathy Marks
Just stopped into buy a few boxes and Darlene was really helpful with my purchase.
March 18, 2015
Google Public Storage Sidney Wright
I was in need of an RV storage site and Synethia was extremely helpful. I had researched all of the possible sites in about a 15 mile radius and this one was the only one that had covered storage. Additionally, it is located in a very visible spot which is well lit, securely monitored by recorded cameras in addition to on site personnel and the RV storage area has a very well laid out design. I would recommend this location to anyone with storage needs. The staff was very accommodating and Synethia made our transaction seamless with her knowledge of the company and her great attitude!
February 23, 2015
Google Public Storage Henry King
Came in to get some information about storage and packing supplies. Greeted by Synethia, she was a great help. She even showed me items I will need to help move easier. I can't wait to come back in May and work with Synethia on storing my items here.
February 21, 2015
Google Public Storage Nicholas Tomlinson
I went to darlene's store to make my payment . She always has a welcoming smile. She seems to be very efficient. Thanks darlene
February 18, 2015
Google Public Storage Katie Ritchie
Darlene is extremely friendly and helpful! When we had to get a second unit, she did the best she could to get one as close to our first unit as possible, all while keeping in mind that I have a six month old baby and a service dog. Both of my units are easily accessible, which was very important to me!
January 22, 2015
Google Public Storage Donald Pennigar
Darlene is very helpful and knowledgeable manager who gives me great service each time I come into the property
January 15, 2015
Google Public Storage Marcia Hooks
I was on a search for the perfect storage unit to call my own with regards to size, quality and price. Darlene was able to help me find the perfect unit! A friend of mine who owns a private storage facility wanted to offer a non-climate controlled 10x20 for 115, but I now have a climate controlled 10x20 for 111 with insurance! What a deal!! My friend told me to be wary of chains increasing rates, but Darlene told me that if the rate goes up after 6 months, that it would be no more than 10 bucks. This location is also closer to my new home, so I was very thankful to have someone as helpful as Darlene to help me in this very important decision. Thank you, Darlene!
December 29, 2014
Google Public Storage Joshua Hunter
Went to rent a storage unit, and had great customer service by Synethia. She didn't bite or anything either! Very friendly and very helpful, thank you!
December 29, 2014
Google Public Storage Bertha Oster
Synerhia was helpful and nice when I needed boxes
November 24, 2014
Google Public Storage Aly Griffith
this is an awesome place. Synethia was an awesome person to work with and she laid everything out very well.
November 14, 2014
Google Public Storage Oleg Dyachuk
November 12, 2014
Google Public Storage Manny Domingo
Great location. Great facility. Ample storage. Ease of entry and exit.
October 19, 2014
Google Public Storage Elizabeth Davis
Clean facility. Great location.Darlene was very helpful.
September 18, 2014
Google Public Storage Lindsay Martin
Best prices around! They were extremely friendly and helpful! We only need to rent for a few months which is fine since it's month to month rent. We are pleased that we are storing here!!!
August 27, 2014
Google Public Storage MICHAEL WATSON
I have had my storage unit now for over 3 years. And everytime I go into the office to make a payment Darlene and Crystal and the ladies that work there are so kind and friendly to me. It really makes me feel good to be able to do business with such kind folks. Thankyou for your hard work ladies! Michael Watson
August 27, 2014
Google Public Storage Susan Thompson
We have been a customer for a few years and have been very happy with this facility. The grounds are very clean and well maintained and the hallways are always clear of debris with all lights in good working order. Recently we changed ownership on this unit and Darlene really was helpful in making the transaction an easy one. Darlene has always been very helpful in answering any questions I might have and is prompt to return my calls if I have to leave a message. We have never had any problems with the gate either, something that has been problematic at other storage companies. I feel the property is safe and secure and really appreciate Darlene's continued assistance. Glad we rented with this location!
July 22, 2014
Google Public Storage Abbey Mathew
I just visited the Public Storage and, wow, what a wonderful experience! Darlene was fantastic, took her time to show me the available units, thoroughly explained everything, offered packing supplies, answered all of my questions, and was extremely polite to me and my family. I would definitely recommend using this Public Storage to store your goods...extremely clean, well-lit, and fantastic staff. Thanks so much Darlene! You really showed what excellent customer service is all about!
July 16, 2014
Google Public Storage Carmella Mcfarland
Roderick gave me great customer service. He was also very knowledgeable about any question I had for him.
May 25, 2014
Google Public Storage Rich Gonzalez
May 21, 2014
Google Public Storage Mike Call
Synethia was the young lady that helped me and she was THE BEST!!!
May 11, 2014
Google Public Storage Julie Scott
Just got a unit here and synethia did a great job. Very helpful and knowledgeable
May 4, 2014
Google Public Storage Daniel Lane
Went today and rented a by 5X5 small, climate controlled unit. Synethia was extremely pleasant and helpful. The facility is very clean and helpful. My only complaint is not their fault, but I wish I had reserved a unit online. It would have saved me $8 per month. However, all in all I am extremely pleased with experience and especially with the service Synethia provided.
April 30, 2014
Google Public Storage Larry Shea
I'm new to the area and needed a place to store my belongings well looking for a new house. I had looked at a couple of other storage facilicites before coming to Public Storage. I was not sure which facility to rent from until I meant Darlene, she was so knowleedgable and professional. She helped me choose the right size unt to rent.
April 26, 2014
Google Public Storage Vicky W
Crystal and Darlene are fabulous and were very helpful
April 26, 2014
Google Public Storage Tommy Ledford
This location is always clean, Darlene is always eager to help, she is very friendly, professional, and knowledgeable. I will only ever use this location for all my storage needs.
April 26, 2014
Google Public Storage Sam Ivey
My sister and i share a unit. We have been storing here for about a year now. We were storing with Morningstar. We were fed up with them, and were about to vacate, but then public storage bought them out, wow what a huge difference!! Darlene and crystal are awesome!! The transition was smooth, the store is always immaculate, and the knowledge, friendliness and professionalism of these two women are incredible!! They actually WANT to help you, all I can say is Wow!! If you need to store, or just purchase moving supplies, then you need to go see Darlene or Crystal for the best service in Monroe!!
April 26, 2014
Google Public Storage Amanda E
Got a small storage space for some items while my house is on the market. Prices were reasonable. Spaces were clean and service was excellent. Be careful, though, some of the listings say "climate controlled" but they aren't ;)
April 25, 2014
Google Public Storage redneck8125
VERY pleased with the experience I have had at PS. Darlene is GREAT to work with and very professional. Grounds and office are always clean and neat. I would not think about going anywhere else for my storage needs!
April 22, 2014
Google Public Storage Rob Swaringen
Very clean, professional and secure storage facility. The staff there was very experienced and helpful.
April 21, 2014
Google Public Storage Jet Laplante
Packing & storing your personal belongings is very stressful. Picking the right facility with knowledgleable staff, turned out to be very easy, with Darlene helping me thru each step, to picking the right size to hold my treasures. I felt so much better knowing my belonging are in a facility with confident,friendly & knowledgeable staff like Darlene Thank you
March 31, 2014
Google Public Storage Marjorie Gavin
We just completed two grueling and extremely emotional days of packing up my little sister's house after she passed away from breast cancer. We drove across multiple states and got an abbreviated night's sleep before we had to offload it all at Public Storage. We were DREADING this last step for so many reasons - right up until we walked in and were greeted by Scynathia! She was like salve on an open wound! Aside for talking us through the process, making sure our unit was right-sized for our storage needs and answered all of our questions, she "heard" us! She was sincerely compassionate to our families sadness and the task at hand. She even participates in cancer walks to assist with research to finding a cure. She was warm, charming and the perfect person to have at your front door, greeting your customers! My motto is, "I ONLY do business with people I like!" and I have to say, I LIKE THIS YOUNG LADY!!! Well done on your great find! By the way, this is really a beautiful storage facility!!! I will recommend you to everyone with two ears!! Thank you so much for this great service!
March 29, 2014
Google Public Storage Dreyus Alexander
Thanks for the best experience ever synethia and darlene got me everything I needed hardly any waiting time thanks for the experience you guys well recommended
March 29, 2014
Google Public Storage jonathan haynes
I came in just to buy some boxes and ask some questions about possibly getting a storage space. Synethia and Darlene were awesome they helped me find the right sizes and even offered to help me put them in my car in the rain. I was very happy with how they answered my questions and helped me figure out what kind of a storage space I would need. The girls were great I will definately come back when I'm ready to purchase a storage space. Thanks girls you're great.
March 29, 2014
Google Public Storage Jennifer Demag
My sister and I share a unit at this facility. Compared to other facilities I have rented units from, I would say this is by far the best. Not only is the customer service offered by Darlene and Crystal exceptional but the cleanliness of the facility is also exceptional. I love the climate controlled rooms and the knowledge of the employees. I will continue to use this facility for all of my storage demands!!!!
February 20, 2014
Google Public Storage Emerald Nichols
Darlene was very helpful when we went in. the place is always clean and organized. and i haven't had a problem with them
February 5, 2014
Google Public Storage Reed Hanna
I have had an excellent experience dealing with Darlene She has been more than required and during a difficult time for my self and family members Helping all in a professional manners and with courtesy. I have a location closer but not leaving Darlene!!!! Thanks for a safe and secure storage facility.
January 13, 2014
Google Public Storage Tim Mason
Olivia & Crystal were very helpful. I came in near closing time at 6pm and they still walked me around to the different storage units to show me the different options. I was very impressed with how clean, organized and state of the art the storage facility was and I would recommend it to others.
December 19, 2013
Google Public Storage Shelly Randolph
The change over from Morningstar to Public Storage has been seamless because of the two ladies working in the Monroe facility. (#25911) I have been in the office multiple times to make payments and they are always cheerful, extremely knowledgeable and professional!! I cannot express how pleasant it is to walk into a business, typically at ten til five in the afternoon, and receive the high level of customer service that I have encountered. These ladies need the accolades they work so hard for!
November 26, 2013
Google Public Storage Bill K
I can't tell you how much I love this location of Public Storage! Crystal & Darlene are the two people that work at this location and they have helped me soooo much. They give you that personal touch and always know who you are, it's kind of like "Cheers." Anything I need they always take care of. I wouldn't think of going to any other storage company! Thanks again Darlene and Crystal!!!!