Public Storage Self-Storage Units at 5217 Indian Trail Fairview Rd, Indian Trail, NC

Tonya was great showing us a unit and doing my rental.

Friendly fast courteous service. Clean and easy access to unit

Tonya was very detailed about the insurance with orange door.

I went in a few weeks ago and was greeted by Crystal. It was a great experience. Crystal answered all my questions, showed me what packing supplies I would need to make the best to to fit everything in. You made all this so simple Crystal, thanks again.

This location is an absolute nightmare to deal with. No one is ever in the office and good luck getting a call back if you leave a voicemail.

Staff keeps clean operation. They're nice too

Do not rent from this place. They do not have security at the top of the walls therefore somebody can just climb over to the next unit. Also, they will increase your rent once you move it by 20-30%. Scammers trying to get house rental prices out a storage unit.

easy access and clean.

Sydni was so helpful I like storing here

This place was good when it was Indian Trail Storage. Since Public Storage purchased it we experienced 2 rate increases in one year and the person working there is extremely rude. Moved our stuff out and then had a cleaning fee charged when there was nothing left in the unit.

Sydni is great

They worked with us it was great

The woman working today 1/29/22 has an attitude an very disrespectful I went to my unit today to find that I had over $200 worth of tools stolen from my unit found sockets in parking lot an when I said something to her she told me office is closed an then went to telling me she has witnesses that she knows nothing about the tools missing I also have witnesses that they were stolen by them they were the only people actcess to unit period

Sydney was awesome. She was very professional and knowledgeable of the storage business. She is a true asset to her company.

The women working on 1/12/22 has a terrible attitude. It’s to bad because without her incompetence I may have rented a unit from this place. My suggestion to you is to take your business elsewhere unless you enjoy being treated like trash

Sydin and Malaysia they are the best storage managers they help me with my storage quick and easy it was so fast and easy super simple I highly recommend them when you come in

👍🏼

I rented on August 28th for $190 before Indian Trail Self Storage is sold to Public Storage as a new management owner. On Sep 6th, I talked to a lady in the office. She asked me to sign a new agreement and then asked me to pay another $190 for September rental. I am confused and refused to pay because I have paid for September rental. Then the employee forced me move out in 2 hours. On Sep 8th, I just received a notice letter from Public Storage. The letter informs clearly and mentions the new agreement will be effective on October 3rd. So why am I forced to pay September rental? I want my storage unit back. I wish I can receive this letter earlier. Who can help me? Why is what the employee said totally different from what the notice letter said? I have been forced to move out but I want my storage unit back. It is not my fault completely.

How do I talk to someone in upper management?

This company bought out the original owners property (Indian Trail storage). We were here before they got here and ever since they have been here I have had nothing but bad things happen. How can you punish people that were here before you by changing our rates and moving our dude dates??? it’s just wrong. Not to mention the workers at the front desk are never at there desk when they are supposed to be. All around just very disappointed in Public Storage.

New owner! Expensive price and terrible service! The lady in the office deserves 0 stars.It seems like she likes over charge customers using her own policy and rule. I have found a better place, I won't be back!

Store your belongings elsewhere. Spent $2,500+ for storage over the course of a year. I went to clean out my unit and found a huge teddy bear on my car (apparently pushed over the top from the adjacent unit). I took it up to the office so it could be returned to the owner and they refused to take it. They told me I must dispose of it or be charged a clean-out fee for the teddy bear. Trying to do the right thing and these people are too ignorant to make that happen... they just wanted to quote a "policy" that didn't apply. Spend your money elsewhere! Never again. They deserve 0 stars for their stupidity.

Clean

Property is always clean and I feel safe even when I cime at night. Great facility

Michael was extremely helpful.

I just moved from Myrtle Beach, SC to the Charlotte area and needed a storage unit quickly but sizeable. Indian Trail Self Storage is definitely the cleanest option you can look for in a self storage. The madam who helped me reserve my unit was kind and very thorough. I couldn't have asked for a better transaction. I'm very pleased I chose Indian Trail Self Storage for all my storage needs.

Very clean and spacious! Friendly workers with great customer service. Will definitely recommend to friends and family.

The staff are so friendly and the place is VERY clean. I don't think you can find a better place in the area. I definately recommend Indian Trail Storage.

Very clean facility!! Staff is friendly and very helpful! I'm glad I found this storage facility!!

Clean storage unit that is spacious and love that it has controlled temperature. Would highly recommend. Great customer service as well

Absolutely love this climate controlled storage facility. It is so clean and the staff was so kind, knowledgeable and willing to show me the the unit beforehand. They have carts to use which make loading the unit very convenient. I would highly recommend Indian Trail Self Storage for all of your storage needs! 😊 Thank you to Mike and Debbie for making this such an easy choice.

Wonderful and clean storage facility! The check in process was quick and easy. The facility is very clean and carts are available for easy loading into the units. Not to mention all units are ground floor which makes it very convenient.

Indian Trail self storage has given me a wonderful storage experience. Someone is always there to help you or answer any of your questions. The facilities are clean and easy to access. They have carts and other things that you may need to help move your heavier items in. I would recommend this facility to anyone looking for storage!

Convenient location and friendly staff. Just understand this is not a 24hr facility. I realized door access to the inside storage units close and lock at a certain time each day.

Michael has been awesome to work with. He lets me park my trailer overnite. He is a great manager. Glad we picked Indian Trail Self Storage. The units and storage area are clean and well taken care of. Debbie works weekends and is very helpful.

Visited and received a unit same day. Debbie was very friendly and even took the time to walk us out to see the unit before we committed - in a walking boot no less. Access was easy and unit was clean. Recommend.

Friendly and efficient service. Close proximity to 485. Units are clean and secure! A family member recommended this storage company, glad I listened!

I went in yesterday to get a unit for the first time in my life that I had to do this. I chose this place mainly because it was new but also because it was in a perfect location that I pass by just about every day. Little did I know when I went in that the staff was super knowledgeable and kind. That they would have everything I needed in one place and that the units are inside a climate controlled building which is better for my stuff. I’m glad I chose to come here and trusted them with my stuff. I definitely recommend them for all your storage needs!

I have received the best service from everyone at this storage facility. I would recommend them to family and friends.

Very clean facility and great staff!!

Very clean

This place has fair prices and great customer service. The location right off the Monroe Bypass is very convenient.

You can’t beat the prices! Climate controlled is amazing. Always clean and well maintained.

Nice, new, easily accessible facility and the manager (Michael) is great!

Great customer service! Easy to use, safe, clean.

Clean, climate controlled storage. Very easy to work with. Very helpful rep (Debbie). Thanks for such a positive experience!

Great Facility - Brand New - In-Door and Out-Door Climate Controlled Storage Rooms is Exactly What We Needed. Our Son also rented a Storage Room Here !! We will definitely refer our friends and family !!

Michael has been so helpful, prices are great and the storage unit is clean and secure.

So far a great experience. VERY clean. Easy to access and while not 24/7 very reasonable open times. Sign up was fast and easy.

Very clean and we'll maintained

Great place to store! New, clean, fairly priced and friendly staff. Steve B.

I've had a very easy time dealing with Indian Trail Self Storage. They are incredibly friendly and accommodating. 10/10 would recommend

I have been there for 3 months now. I just love it. The people are all very nice and helpful. Its easy access and well protected. I like that they have a curfew so no one is lurking around late at night. It's very clean and they will bend over backwards to help you in anyway possible. Highly recommended.

Best price in the area. Clean. Convenient. Courteous service. Very satisfied with my experience with this storage facility. I highly recommend that you check them out.

I have had my unit for less than a month, and my experience, so far, has been great! When applying, the manager was polite and took the time to answer my questions and show me around the facility. The units are clean and a excellent size.

Very clean! Easy to access storage spaces (no going up and down in an elevator!) Workers and tenants are very friendly!

Very friendly staff and extremely clean facility. Impressed with the location and cost, highly recommend!

Very clean and secure. I would recommend!

Great service from the manager, fast and easy to get started, facility is maintained in excellent condition, convenient options for making payments.

I was so pleased with Mike's customer service and friendliness as he answered my questions. Then made it very easy to rent my unit at half the cost of my former one. The facility is easy to get into, clean, and has the wonderful magnetic option to keep the door open as you bring your items in. The people who helped me shift to this facility were very impressed. Another perk is that it is all on one level. I would highly recommend this facility.

The staff is friendly and very helpful. Quick and easy process to get our unit. If you need storage space, look no further.

Very friendly and helpful! I was in and out with my key in less than five minutes ready to load up.

Was so easy reserving a unit online. The day I arrived Michael was friendly, reviewed all the paperwork and other necessary information needed. Brought us to the unit to look over. Feel very comfortable with my items being stored at their facility.

The manager is very helpful. He is prompt with his answers, knows his business and is always available to answer questions. The facilities are well kept. I will be using this business for many years to come. I will definitely be spreading the word about Indian Trail Self Storage.

Stopped today to check the place out as we were interested in possibly renting a unit. Mike was extremely helpful and answered all the questions I had. Close to the house so will be easy to get to when needed.

Clean, new facility and Jason made our storage rental a breeze. I'll be recommending this place to friends!

Indian Trail self storage is a Nice and spacious place to keep your things in storage. It is safe and friendly! I 10/10 recommend for you too store your itens here.

They were very helpful with finding me the unit I was looking for. It only took a few minutes for all the paperwork. I started adding some belongs the following morning. Thank you for the great service!

Mike helped me pick out the correct size unit (since I had no clue). Very helpful and friendly guy. He even walked me around the place showing me the exact unit I would get to be sure it was good for me. Not a huge deal usually I know, but it was raining. The units are spotless clean, well lit, and secure, plus the best price I could find in the area! Thanks Mike!

Best Storage unit I've Found, Friendly & Helpful Staff. The Price is The best part. Lowest Price of any other storage unit places. Mike Will Help you find the right unit for you. For me Indian Trail Self Storage is Top Five stars Rating and More. This is the best Place for your Stuff. Plus units have lights inside. Thanks

We needed a place to store some things for a while. I saw Mike at Indian Trail Self Storage and he was so helpful. He took the time to show me a couple different options of storage units. We decided on one and the first 3 months is at half price. This is awesome! Thank you Indian Trail Self Storage!

Storage units are very clean and easily accessible. Staff is also very helpful and friendly. Would highly recommend!

Very convenient and very clean. Debbie was very friendly.

I appreciate the customer service that Indian Trail Self Storage displayed. The storage facility is clean and accessible. I give them 5 stars.

I like this place. At first I was skeptical, but they were nice and friendly to answer any questions I had. Everything was straight forward and ease of access. They have carts available to put your items on. Great door stop timer too. A+

Great facility, very clean and easy to get in to and out of. Nice, friendly staff that can assist you when needed. The best part is they have carts and hand trucks to help you at the storage unit for free. Five stars from me. Thanks guys!!!!!!

Michael was very helpful and the place is brand new, clean, and convenient.

Excellent service provider by Mike. He went over and beyond helping us with renting a storage unit. Love the indoor nice and clean climate control unit we choose to rent.

Very friendly staff. Clean facility.

We were looking for a nearby place to store some extra furniture. This facility is brand new and super clean. The folks are friendly and they're running a 3 month special. What more could you ask for!!!

I came across Indian Trail Self Storage shortly after I moved to North Carolina.. It was brand new and I was actually the first to rent two units. Mike was so helpful in explaining the process as I had never had to rent a storage unit before. He explained everything and gave me the two units together right near the door to come in. That was very helpful when my movers unloaded my things. Since then I have been back and forth and Mike is always there to help or advise. I have always found the facility clean and well lit.

We've been looking for a new place to store our belongings, and we are so very happy to have found Indian Trail Self Storage!!! We got there immediately after work at 5:55pm on Tuesday and Mike wasn't the least bit upset nor did he rush us out the door. He in fact, was the coolest person I've ever dealt with through storage facilities. We're extremely satisfied with the service, the location, the facility is brand new and they have more than one camera. I wish the access stayed open later than nine, but I can live with it without any problems. If you have anything that needs to be stored away, do your self a favor and go see Mike!!!! Thank you Indian Trail Self Storage, y'all have took the worrying of whether or not our stuff is safe completely away. Kudos on a job well done!!! 👍👍👍👍👍

Convenient n simple storage, quick in n out , drive up unit and light in unit , well pleased

Efficient help at the desk and clean, safe, space. Highly recommend!

Manager Mac provided excellent customer service!

Clean place easy to use and access friendly staff