Public Storage Self-Storage Units at 10621 Park Road, Charlotte, NC

Jackie was very helpful and kind!

$180 per month and this place can’t provide more than a single cart. Literally had to lug heavy totes by hand with my 7yo and 10yo. This is not a single occurrence either. 9 out of every 10 trips to my storage unit there are no carts available. Absolute embarrassment yet rent increases year in and year out.

Great experience! The receptionist was kind and helpful.

hola buenas tardes tengo una pregunta Que se necesita para que me aprueben un storage

Jackie was phenomenal

Easy access. Friendly staff

The Elevator opened but it would not move when I touched the button to go to the 2nd floor. I had to take all of my boxes out of the elevator and put them back in my car. Also the Elevator and the building was disgustingly dirty. The lobby looked ok. The young Lady was very nice and gave me my money back.

I would NOT store my possessions at the facility, the management is horrible and harassing, cockroaches! Inside is NOT climate controlled as my furniture grew mold! Try another Public Storage!!!

This is absolutely the only place I will go to when I need a storage unit. It’s always clean and smells great when I walk in the front door. Maria is so helpful and always has a smile on her face! 10/10 🙂

I recommend this store as a great place to store all your belongings. The facility is always amazing and clean and Maria was a helping hand when I needed it and gave great suggestions. I will refer this place all my friends and family in the future.

Love this store! The blonde lady with glasses is so nice! (idk her name sorry lol)

Very clean store. Maria is always helpful!

No one is never at this site please don’t store here. If you ever needs assistance you’ll have to figure it out yourself. I work for a company so I took a unit over but didn’t know where it was located. No one was able to assist me. Honestly I don’t know how this site is rated higher than 1 star.

Great customer service. Property manager is very knowledgeable Under new manger and she is great

Paula was very informative and extremely helpful. Both on the phone and in person. I will go back because of her!

I have rented storage for different things and I must say it was great. The space was what I needed and the customer service was wonderful. If you’re in the area and are in need of storage I highly recommend. Thanks to Public storage for the convenience.

Thank you Danielle for helping me move in

Have rented here multiple times over the years and glad to be back. Unlike other places, someone is there every day if the week, and the staff are all great. I seem to get luck and show up on days when DJ is in the office. He’s clear, fast and always helpful.

DJ was extremely kind and helpful. He was polite and courteous and tried to problem solve my issues with my storage unit. I’ve been there many years and he Has been the most helpful

The facility handled my account and concerns with professionalism and grace. They were able to answer all of my pressing questions and left me with the assurance that I was in good hands. The staff was kind and never once made me feel like I was a burden. This location is second to none.

Clean property, Property manager is really nice.

Desiree is very nice and helpful

It was my first time I met Ms Jo today. She helped me out with my storage unit. She has great attitude and great Customer service. She deserves ⭐⭐⭐⭐⭐She has big heart. I love the way she talked about her job, she really cares and love what she's doing. She's awesome 👍🏼👍🏼👍🏼👍🏼👍🏼

Thanks Ms Strickland for awesome customer service!!!

Was very professional and nice

Very Courteous and Professional service.

Jo is completely awesome great customer service if we could rate 10 she would be 100%

Wonderful 😊wonderful 😊wonderful. I had exceptional service from Jo. She was able to fill in all the gaps of what I needed for a unit. I had no clue on which storage unit I need to have for the things that came out of my apartment. Jo was very informative on way she felt may work for me. I was able to choose I storage. Thank you

Jo and cheese were awesome sauce with their customer service today

Spoke with Jo Strickland on the phone and I wanted to know if there was anyway for me to rent a unit over the phone, I'm not in Charlotte right now. She was so very helpful. She literally took the time to explain how to go on their website and complete the full rental. She even said I could purchase a lock for my unit. I am not tech savvy but she made it sound so easy. She even explained that it would be great if I would rent from her site, however she suggested I rent wherever was convenient for me. I called her back and told her I reserved a unit for 09/09 and I did it online and by myself. What really got me was she stated I am so proud of you. Whoop whoop. ☺️ Keep up the good work lady.

Thank you Ally!!

Ally was amazing! Great customer service and extremely knowledgeable.!!

Walked in to inquire about renting a parking spot for a big truck and a enclosed building. the lady very knowledgeable about her inventory and was able to hook me up ..

Ally was awesome helping us get moved in. Clean place, great customer service. Thank you!

Ally is such a great help! The property is clean and well organized. Ally shared with me nuances new customers sometime encounter when initially accessing the property; which was very helpful! She was able to show me the actual unit I wound up renting and was very clear in regards to the days/hours she is on site. Signing the contract was painless and rates are very affordable. I recommend this PS location.

Ally was awesome. We called in advance to get a space and she kept us apprised with what was going on and what we needed to do. The process of getting everything set up was quick and very complete. Excellent customer service!

Very clean!

Ally is truly a blessing! I had a situation that required the assistance of Ally and her general manager. I was pleasantly surprised how diligent Ally was in getting the situation resolved. Very pleased with the outcome and the prompt service.

Ally was perfect! She helped us find the storage unit we was looking for and gave us a great laugh to! I just love her!

Very good 👍

Thank you Ally

Ally was terrific helping us get storage situated for our daughter. A+ customer service from Ally. Highly recommend this location.. clean and tidy parking lot and building. Was extremely pleased overall! Thank you Ally!

Ally helped me get my reservation in minutes and the keys were left for me to access my unity easily.

Ally was extremely helpful with my need to transfer storage units. It was a quick and smooth process overall.

Great facility with easy access and outstanding office staff! Alli is very friendly and good at her job. I highly recommend this Public Storage.

I have had several storage units with Public Storage since 2002. Today I needed help securing an additional unit spur of the moment and Ally could not have been more helpful. The entire property since she has taken over looks MUCH better. I sincerely appreciate how she stopped doing what she was doing to help me. THANKS ALLY!

It’s a great to put ur stuff in

Ally was very helpful and knowledgeable. She made it very easy to find and pick out and great unit for me to use. And she made sure I know it would be in a safe and Affordable place for me to use as storage. for my most important valuables. I will definitely be getting a unit from her and this location.

Ally was wonderful - so helpful and sweet! She assisted me in arranging for my daughter’s boat to be stored at her facility. Highly recommend coming here for great service.

We have used this location of Public Storage for years and have been very pleased with the facility and the staff that works there. They were very accommodating when we needed to add two more units temporarily after we had a house fire several years ago, and Allie, the current property manager, has been great to work with during the pandemic this year. Good location and good people.

Amazing customer service and very helpful would definitely recommend

Alexandria was a absolute gem...she helped me Cary in a dresser that sorta fell off my truck....she was professional and accommodating were I was not in my best form. Thank you Alexandria you made my day an sorry for my attitude

I was very pleased and satisfied with my unit alexandria Bailey was very helpful and had awesome customer service skills

Security, CLARITY, and flawless customer service. Hard to beat at least at this location:) Ally is highly intelligent, kind, and genuinely invested in her work. As long as they support and train staff like her, I will always choose PublicStorage wherever I need a unit! Thanks, girl!♡

I was extremely impressed with the conversation I had with Ally this afternoon and more so after seeing how she addressed an issue with a current customer who arrived as we ended our conversation about the facilities. She presented a strength and pride in her job and doing whats right and the manner in which she began to help the customer who had arrived was just as impressive. She was professional, friendly and focused on resolving the issue as if it were her own.

I visited the facility for potential pricing for storage. The staff was excellent with providing options specifically Alexandria. She was professional and courteous. I would recommend this location to anyone in the area and ask for her for assistance.

I came in on 9/9/20 to inquire about a storage unit and Ally helped me with information on how it works and the prices and stuff. I was very satisfied with her amazing customer services skills. She was very professional.

Had a broken door. They were responsive in fixing the problem.

Jairo did a great job explaining and provided wonderful costumer service.

Ms. Rosa is the best and got me all set up with my unit in less than 5 min! Thanks!

I had a wonderful experience at this location, and I will be a returning customer. Most definitely.

Rosa is the best she was extremely helpful getting me set up. She was a good therapist.

Ask for Rosa she will make it all easy. Highly recommend.

Rosa was very professional and persistent getting back to me on my storage option. Truly a wonderful person to work with at this facility. K

Rosa provided information that was needed about the property. And she had great customer service. 5 stars all the way

Rosa has wonderful disposition and she is positive, customer service is phenomenal!! And she keeps her property clean.

Rosa was wonderful in helping me to find the right storage unit for my needs. She provided multiple available options and was very quick to get me set up.

My experience renting a storage unit was painless and so easy thanks to Miss Rosa. She explained all the different size storages to me to make sure that I was getting the right size for me and my pockets She did all this while cracking me up. She's a joy to talk to. Need more people like this is customer service positions

Thank you and.Rosa for the great customer service!

Great customer service! Rosa is a friendly, patient and knowledgeable property manager who explains everything you need to know. She is a great representative for the property. I hope they appreciate her. DP

Very helpful

Very accommodating

Great Storage .I Recommend Using .

Rosa done an outstanding job helping me with my storage needs. She went above and beyond to help me and represent outstanding customer service. Great job Rosa and keep up the great work that you give to your customers.

Dee was very helpful in getting our reservation processed quickly.

Ms.Rose who works there been a great help, very professional, trying to find solutions to customers needs, know what she’s doing, made the process very easy and simple, explained to me the fees a couple of times lol she was very friendly and would definitely recommend this place specifically to others!

It was a pleasure experience today meeting Rosa at my move in. I loved her vibe. And her hospitality was very welcoming!

Fantastic experience from start to finish.

When we walked in to the PS on Park Road, we were just "shopping around". After meeting Rosa and seeing the facility, we were sold. Rosa was very helpful and welcoming the moment we walked in. She explained everything to us about the units, the cost and how to access them. She showed us around and gave us the full tour. We are very satisfied

Kudos to Rosa she answered all my Storage questions that convinced me to rent with public Storage instead of Morning Glory.

Today I walked in Public Storage looking for a 5x10, and Miss Rosa showed me several units and didn’t get frustrated she was very professional and described the rules of the property very well. The do and Dont’s lol she was strict about them too. She was very hilarious but to the point. Anyway I told her I would bring my spouse to take a look at it before I decide I made the appointment to come back tomorrow. Kudos to her she also made my day Great from meeting her again

Staff working on afternoon of 11/8 was rude and unhelpful regarding the fact that I vacated the property one month ago and was charged another month. He made no attempt to find my key (which is stored there) and remove the lock which was the alleged step I didn’t take. Would not recommend.

Clean grounds and units. Convenient location.

Rosa greeted me with a nice warm smile

Great store!!

A lot of climate controlled units easily navigated via elevators.

I’ve been a customer for many years. It gets a bit messy. There is a big yellow dumpster they allow to be stored there and the contents gets tossed all over the ground for weeks at a time. They allow overflow parking from the funeral home across the street inside and block access to my belongings with no advance notice.

No one likes problems but Lisa is great at solving them quickly, she makes this Public Storage special.

Always a pleasure with renting with the store manager Lisa. She always helps with anything I need. Great prices and amazing customer service. Thank you Lisa!!!

Manager Lisa is awesome. Very sweet young lady. If she does not know, she will make it her best to get the answer for me.

Lisa is the best sale person i even meet

Update on my original post from this weekend. I received a call from Scott the Regional VP. He was very understanding of the situation and more importantly took the time to speak with me and listen to my concerns. The situation has been appropriately resolved and I appreciate him taking the time to reach out to me and assist. I will be keeping my business with Public Storage.

Five star lie. Trashy, Rent goes up on a whim $60+. I can’t and I will never again! The trashy picture posted is evidence...☹️😖

Good customers service received from the office staff

Thanks again for everything!

Lisa was helpful when I was making a payment.

I love the convenience of this location! I live roght down the street and the hours fit my schedule. Lisa the property manager who helped me was very polite.

Shamone helped me with my storage. She was friendly and helpful

I've been a customer since Jan 2016 and every year the rent goes up. Last week (July 5th) I came into town to find all of this trash surrounding my vehicle. Apparently, the yellow dumpster belongs to another tenant however some random tenant was evicted and decided to use this tenant's yellow dumpster. This is the story I was given anyway from the young woman working on this property. She explained that this trash has been sitting like this since around Memorial Day. She referred me to the district manager, Jake & advised me to ask for a credit, which he said he could not do. Apparently they pay an outside company to remove their trash but she frankly said she wasn't going to clean it up (although she was walking around with a broom & shovel) because she told him about the issue before. It seemed that her main concern was about me stopping my auto-pay a few weeks ago and she assumed that I would be moving out, which I wasn't planning on until I saw this. But even if I was moving out that day, how could I move with all of this trash blocking my car? I don't think it's my responsibility to touch or remove the trash that has been laying on their property for over a month. Why would they even want their property to be in this type of condition for this long? The rent is too high & keeps increasing without notice. I'm highly disappointed in the response I received from the on-site employee and from the district manager, who as of yet is apparently not in town to confirm if it has been removed since last week. This is trifling and needs to be addressed asap. I would no longer recommend this property.

Thank you for everything during this stressful time in my life.

I am moving from 700 miles away and made my reservation online for a 30' parking space. Shortly after the manager Lisa contacted me to confirm my reservation. She stated that these spaces were first come first serve bases, but after telling her I was moving from 700 miles and NEEEDED the space she claimed to escalate my reservation stating as long as I showed up at the specific time (5:00 PM) which I told her I arrive that the reservation would not be given away. Today I get a call stating my reservation was given away and Lisa has no recollection of our conversation. Now I have to scramble in an already I credibly stressful situation to find somewhere to park my moving trailer.

6/6/2019 I initially used this Public Storage facility when I was showing my home and needed to downsize (see my first review below). Additionally, I also rented another PS unit near my new home. After my move, I chose to keep my unit in Pineville and give up the unit I had rented near my new home. I really like the the Pineville location. It is the cleanest, best managed PS location I have ever used. The manager, Lisa is professional, friendly and has been super helpful during my moves. 1st review: I've been renting a unit at this location for almost a year now. I have had an excellent experience there. The facility is clean; there is easy access to the storage units, lots of parking and it's in a great location. Lisa, the facility manager is professional, helpful, kind, and friendly. Lisa and Simone (weekends) both provide top notch customer service. I highly recommend this Public Storage facility.

Great staff

This property is quiet, in which i love. Manager is helpful and always let's me know if there is a issue. Thanks

Lisa P. has great customer service!!!

Great customer service from Lisa p.❤️

Ms Lisa is the best we need more like her in every store. I thank God for her nothing but respect and the love she has for her clients.

I can't say enough nice things about Lisa P. ---- the young lady that runs the Park Road location!! If everyone in customer service could be as accommodating and nice, it would be a better world!! It is so pleasant to find someone today to go out of their way to be helpful. I would highly recommend this location to anyone looking for storage space.

Lisa was great!!! Very friendly, helpful and efficient! Place is also clean and well maintained.

Very clean secure property and Lisa was great to work with

Lisa was the representative who helped me and she made the process as smooth as possible. I was very happy with everything: the unit, the rate, the ease of setup, etc.

Lisa was more than helpful. Facility is nice & clean. My experience was a breeze.

Great customer service!

Went and looked at a space on Sunday and Tamika was very polite and helpful! She got me what I needed and I will recommend this location to anymore!

Lisa is awesome. She is a helpful individual

The property manager is very professional

Good customer service. Quick process

Lisa was very helpful on this rainy day.

Lisa was beautiful and helped me with my payment.

Excellent customer service from Lisa!

Wonderful facility ... Went into this location looking for a climate unit and the facility was very clean. I was not ready to rent yet but was looking for in the near future.. I like how friendly and professional Lisa was.. she was a big help in assisting me find the right size space I will potentially need.. Thank You!

Clean indoor facility. So glad they had dollys to help with moving our stuff on the elevator. Made our move in a lot easier. Secure and safe.

Went in to make my payment. Had no idea I could make my payment at any location. Lisa took care of me.

Went in to find a parking spot. Lisa was really nice. They didn't have any available but she took me out and showed me where the places to park were and put my name on a list and said she'd call me when one opened up. Good customer service.

Lisa could not have been more helpful. If you need a place where the service is friendly and you know your stuff is in the best of hands, this is the place to go!

Lisa was wonderful. Thank you for being so kind and patient.

Lisa was great!

Friendly, fast, and efficient services. Would recommend this place for all your storage needs.

Awesome customer service and nice smile from Simone today.

Cymone helped me today and she provided me with good customer service. I had a few questions that she was able to help me with. She said she was fairly new. She did good.

Thank you Lauren for being so patient with my daughter, and satisfying her immediate needs for storage, you have exhibited great service!!!!

The people here were friendly fast and efficient. Thanks guys

Great customer service. Friendly staff. My locker is climate control and I feel safe because this is indoor and you need a code to get on the elevator.

Kaylah makes every visit extremely pleasant, anytime I've had a problem she's takes care of me. Nice facility and the staff is nice to look at.

Kaylah at this location has always been very helpful. It is kept clean and a great location with easy access. Thanks and I would rent here again if the need arises.

So you know a brother like me has to store his many anonymous items that’s been in the basement for a few decades because the ole ball and chain asked me to clear space so I decided to take them down to the public storage and there employee Kaylah treated me like royalty. 5 STARS but I say that to say this God bless ❗️

Great location, I love the cleanliness of the store, and the staff is always super friendly!

Very very clean an safe facility the girl there Kayla made me feel so safe storing my business equipment there.the customer service is amazing I will defanatly recommend them to anyone .ask for Kayla she will take care of you

Went in today to check out prices of a few different sizes of units as well as if they have any parking spots. The facility was bigger than what I thought. I was first dealing with Kaylah over the phone last week but today had the pleasure to meet Michaela who was nice respectful and listened to my storage need. Great location and very convenient for me as I'm trying to start up a business and relocate in the Pineville/Tega Cay area. Definitely recommend this company. It's my first time storing at a storage facility.

Kayla was awesome. Our home caught fire and what little bit we were able to salvage, we felt good about storing it here. She made us feel like she really cared. It was clean and secure. Thanks for your awesome staff!

Kaylah was friendly, professional, and quick :-)

Great location, and the front desk is very helpful!

Michaela is such a sweetheart! I walked in knowing almost nothing, she walked me through everything, answered the same question over and over for me. Her demeanor was laid back and professional, and not pushy at all. I appreciate her patience with me and would recommend the location, no questions asked. Thank you again!

This last time I was at this location I was helped by Kaylah. She was extremely helpful and professional in our interaction. I will definitely keep coming back to this location for future use.

I have been in and out of this storage place so many times in my life, and I always do.e back here. I've been other cheaper places, but the security here and the quality is great. I wish the hours were better. I work crazy hours and it would be nice to come and go later to get my things.

Quick, clean, and Michaela was super friendly!

I have had some very bad experiences with public storage units in he past. So I came here a little skeptical because of bad taste that other public storage units had left me. And I left with a big smile on my face! A young lady named Kaylah was assisting me through the whole process, she was very professional and super helpful! They helped buy the right products for my moving.The place was outstanding it was clean and very well organized. I will defiantly be visiting them back, they totally care about the customers. I would rate it a 10 if I would. I would highly recommend coming to this location, you won't be let down!!!

Great customer service! Kaylah was personable, answered all my questions, and showed me the storage unit to make sure it was the right size for what I needed. Very professional and efficient.

I have been a client of public storage for a year and they decided to raise my rent. Needless to say I was unhappy. I walked in and came in contact with Kaylah. She is a very sweet young lady and she did the best of her ability to make sure I was happy with public storage. She is the only reason I decided to stay at this site. She is a hard worker and she is understanding and willing to work with me. She found me another slightly smaller unit for less money which I am very grateful for. I will continue my business here because of her

Michaela was amazing! Very helpful, organized, knowledgeable and didn't let me leave until I was satisfied! I had a awesome experience!!!

I was impressed with the high quality customer service I received from Mike and by the cleanliness and security of the facility.

Great location and easy to use. Mike was very helpful in getting me checked in and was very knowledgeable of the contract.

Purchased packing paper from Alyssa this morning, she was very helpful.

Friendly, fast service, able to easily handle an upgrade, plus, managed to get a great deal.

Michael and Michaela were very helpful in assisting me with choosing a space. I was given options and reminded of things I may need while storing, such as a mattress cover. Thanks for being GREAT!

My husband and I stopped by to inquire about a storage unit Yvonne was very patient & friendly. The unit was the perfect size & very clean!!!

Dana is an exceptional employee she went above and beyond her duties to ensure I understood the terms and conditions and there were no hidden cost and the fees were exact THANK YOU DANA!!!

Super nice customer service at this location! Yvonne is informative and friendly.

Matt is so helpful and knowledgable! I have brought my professional colleague to enjoy the same awesome service provided by Matt at all times. Thank you Matt for all you do for us at the Public Storage. We LOreal employees love coming here. You make our jobs easier!

Matt R. Is really great and extremely helpful. Showed me all of my options and helped me pick the best for my needs. Very sweet as well :)

Matt was amazing!

Matt was very polite and very informative. He gave helpful information and answered my questions before I even asked them!..

I had a wonderful experience with Michaela she was so helpful and her customer service was OUTSTANDING i have never been treated and appreciated like this ever before and i will recommend ANY AND EVERYONE!! to her if they need this service THANK YOU SO MUCH MICHAELA!!

I changed from one unit to a larger unit in the same day. Matt was very helpful and knowledgeable. He made the ordeal very pleasant.

Ever time i come in to pay my rent, the staff is always nice and helpful. Especially Matt and Michaela. Keep up the good work!

This storage facility used to be great. They got rid of the two gyms that ran it well. Now it's filthy and none of the carts are in good repair of you can even find one. Can't wait until I get more unit empty and can move out.

Great customer service. Very friendly and great product knowledge. Thanks for all the information and help!

Spoke with Michaela...she was personable, patient, and very helpful. She was able to tell me what size unit would best suit my needs.

I had a great experience today at my Public Storage location . Michaela was the one who assisted me with paying the rent on it, she was very attentive to my needs as a customer, i also loved her smile it was very warming. This would be a place that would be recommend to all my friends and family. THANKS MICHAELA

I Have been a customer of public for several years now, and have had nothing better than a 5 star experience. If I could give it 10 stars I would. Special thanks to Matt R. for always taking care of my needs.

I needed to downsize into a smaller unit and Matt was just the right person to go to. He explained all the differences in price and size and made the switch a lot easier than I expected. Ask for Matt, the level of customer service and professionalism he provides to his customers is outstanding!! Keep up the good work, Matt! You've always got my business!

they got a good service

Cant go wrong here! M@ was wonderful and knowledgable. The move into the unit went smooth, accommodated all the items we needed to store and the environment is secure.

I was happy a public storage facility with the capacity and cost I can afford was so close to home. Matt was very helpful! He explained the rental agreement, hours of operation and log in procedures in great detail. Matt was also very courteous and answered all my questions. My only complaint is the lack of a power outlet and/or lighting in the storage unit.

It was an extreme pleasure doing business at this location. I went in to purchase some moving boxes and the staff was very friendly and helpful. Michaela really represented the company in a friendly, professional manner. Definitely will do business again!

Great customer service here

I got great service and Meech P did it.

My experience with this Public Storage location was great. Matt was courteous and very professional. He got us in and out all with a smile on his face. It is hard to find good customer service, but Matt was superb. The location of the facility is close to our home and very convenient. The only complaint or opportunity for improvement is the trash on the ground where the Parking storage is. No one like to see litter and broken glass anywhere!

Matt R. was the Bestest person ever. My experience was like heavenly. He got us in and out with everything we needed. He showed us around to three different units with no problem and with the Bestest smile. I've not had customer service like this in the longest time. Especially, after a 14 hour drive this made my freaking day. I can't describe my happiness that my sister and I received is just nothing less than 110%. I really wish I could better describe my happiness. I got her boxes, she's insured and has her own unit. I've been a customer here at this location for two years and he's been the BEST person I've ever worked with. Thank you whoever brought him here! :) 😊😄😄

Speculate service. Matt was amazing, he was very helpful and friendly. Made things easy for me and my older sister. I'm glad to have storage at this location.

Great service, Mesha was very nice and helpful. Made getting a unit nice and easy.

The property manager (cece) was a great help, very professional and delightful to talk to. She gave me all the information i needed clear and concise and helped me make the decision for what size storage I needed. Thanks for all your help.

Once I had reserved a unit online (no money down), the next day I received a phone call from Cece setting up a time to come look at the unit. She was very professional. When I arrived, I was shown first class service. Cece was very knowledgable and you could tell that she took great pride in helping her customer. I really appreciated it. Thank you Cece for getting me the right unit based upon my storage needs!!

My experience was amazing. I came in looking for prices and came out with all the information I needed. The location is also very easily accessible. Cerrana provided me with A+ customer service and will tell others as well as comeback.

I rented at public storage and katorria helped me out with my storage needs,she was very helpful..I know that this is her job to service customers but she went above and beyond to get everything I needed...this is my first time renting with public storage and because of her I will refer my friends.

I went in today to purchase a unit. CECE helped me out and she was amazing.! She gave me all the information I needed as far as pricing and showed me around. She had a great energy and was ready to help. Overall my experience was great.!

I went to Public storage and Kristy was absolutely wonderful. I was in a tough situation and was need of a unit immediately after just having. She located an affordable unit for me at a location that was running a monthly special. She was so patient and gave me individualized attention. Kristy went above and beyond her duties to accommodate and help me. She was very friendly and helpful. She is a great asset to your company. Thank you so much

I had a wonderful experience with Kristy. She was very helpful with merchandise needed for a last minute move. Thanks Kristy!

Brittany was very helpful. Answered all my questions. Showed me around. Great location!

Katorria was awesome! She helped me move into my unit quick and easy. I only needed it for a month, and when I came in to close out of my unit, she was sad to see me go. She is going places!

I came in to inquire about pricing, I met with tiara and torria and they were so helpful. They showed me the space that would work for me and I am pleased to say I was taken care of...public storage should have more people such as these fine ladies. I will be back and I will refer this facility to anyone in need.

Olivia is awesome!! No pressure and belongs in the front of the house. She did a great job showing us a what we needed. Awesome awesome job!!!

I was at your office this afternoon and was assisted by Torria .What a great representative she was!!!!!! She helped me find a better deal in another one of your facilities and did it using a lot of professionalism. A great big shout out to her!!!!Thanks Torria!

I came in today to rent a unit, torria showed me a unit that would work best for me. She explained everything thoroughly and had a great attitude. It was my first time renting and she made my experience worth while. I was thrilled to give her a review,I hope to work with her in the future as well.Thats what I call customer service

When I came in to the store I was contemplating on if i wanted to get any moving supplies because I was not planning on storing for a long period of time. Torria asked me what I was storing, so I told her as of now I would store my mattresses and a few boxes. She informed me that I needed mattress bags to protect my mattresses. I bought two of them and when I got home, they fit perfect. I am so glad I bought them, thanks to her. I appreciate her sense of urgency to help me. I will be back to buy more in the near future.

All I can say is WOW I have been a customer here for about 5months and I have never seen the location so clean and smelling so great while I was using the elevator to go to my unit. It was also after the office had closed and I planed on dropping my check in the night box but Aisha & Ashley were still in the office and politely opened the door and let me in to make the payment I was like wow that is so nice of them. I would just like to say THANK YOU again it was much appreciated.....

I was very happy with this facility and the extra help we received from Torria. She was very helpful in explaining the different features of each unit (first floor vs. second floor, climate controlled vs. non-climate controlled) and she gave us personal attention. I was much more comfortable choosing a storage unit here with the extra info she provided. The facility also seems very clean, well-lit, and well-managed, with reasonable policies as far as access hours, lease cancellation notice, etc.

Very helpful staff and easy to get started.

Olivia did a great job!

Didn't quite know what direction I was going in I was just browsing looking for prices and Sade assisted me. She has an amazing personality highly recommended.

I would highly recommend this place for your storage needs. Nitoesha was very helpful in the process. Thanks alot!

Angie was a big help!! I feel like my belongings are safe and secure.

Great service! Nice and clean

The experience was definitely one of the best I've had at a storge facility. They were very professional and informative. And I want to give a special thanks to Nitoesha she was very helpful and courteous. I would serioulsy recomend everyone looking for storge in this area or other wise visit this location. Great Job!!! I loved it!!!

Really nice people!!! Thanks Nitoesha.

This a great store, with great employees. Thanks Nitoesha for your awesome assistance!!

Convenient location. Nitoesha was very helpful and knowledgeable. She was out going and patient with me as she explained public storage process to me. I have rented storage units at other companies. However, this location and Nitoesha are a step above the rest.

Liz morris was very helpful with my prorate and vacate thank you

This place has tons of moving supplies with really good deals on boxes and storage units. Angie was such a big help getting me everything I needed!

Great customer service! Would recommend to family & friends.

I feel good about leaving my household belongings here. Its very well secure and clean. Both Angie and Olivia were a grest big help in such an overwhelming part of my move, this was the very first time I have ever needed to use storage and they made it much easier then I thought it would be. Thanks so much.

I was in the office over the weekend and had awesome customer service!!!

I have used many storage facilities before but this was the most professional from the inspection of the unit to the way it was described to the signing of the lease. As soon as you walked in they treated you as if you were a long time customer. I would recommend this storage facility and Angie did everything she could to make you feel welcome.

Had a very good experience there., was very pleased with the service Elizabeth Did an excellent job Thank you

Excellant

Great experience at this location! Awesome customer service!

I had a Great experience with this location. Angie treated like family, I could've have been more pleased with their service. I would highly recommend this facility to everyone. Give this location a try you won't regret it.

Randy and Dan keep a clean, safe storage facility. Never a problem with my unit. It would be better if you didn't have to get out of your car to open the gate, though.

We were very satisfied with our unit and the easy access to it. The building, elevators and even the restrooms were very clean. Dan was always very friendly, helpful and professional with us. The location was very convenient, however, as of today, 2/23/14 we vacated our unit due to the increase in rent. Unacceptable amount for the size of our unit. We were able to move to a privately owned storage unit for half the price.

5+ stars to this site and to Randy and Dan. I have been renting my units since 2006 and the service has never changed. Both of these guys make it a pleasure to be there. They are proffesional and so helpful at all times. The only reason why I am still there is because of them and how nice and friendly they are.

Randy was awesome - made it so easy to get all the agreements completed, purchase packaging items we needed and begin using our storage unit in just a few minutes. Very polite and professional!

What a gem. This place is great! Very clean and very WELL run. Randy and Dan went out of their way to make my move go smoothly. I just walked in and was treated like I was family. I would highly refer this place to store your goods. These guys deserve 10 STARS.

Very pleasant experience! Clean efficent and practicle. Randy and Dan were awesome!!!

I have several storage units across 3 properties (1 Public Storage and 2 competitors). This Public Storage is, by far, the best, most professional staff (Randy and Dan), most helpful and the nicest accommodations of all my unit’s properties and staff.