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Address

1090 S Birch Lake Blvd
Vadnais Heights, MN 55127

Phone

651-968-8599

651-968-8599

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Phone

651-968-8599

651-968-8599

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 43/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 43/mo $58
    Online only price
    $1 first month rent

    No Obligation

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    5'x15'
    Online only price
    $ 86/mo
    Online only price
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 86/mo $115
    Online only price
    Hurry!
    Limited availability

    No Obligation

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    10'x8'
    Online only price
    $ 97/mo
    Online only price
    Medium 10'x8'
    • Outside unit
    • Drive-up access
    $ 97/mo $129
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 99/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 99/mo $132
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 165/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 165/mo $220
    Online only price
    2 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 280)

September 4, 2023
Google Public Storage Janice Fletcher
It's fine I have no problems there & it's close to my home.
August 22, 2023
Google Public Storage Carl Wallin
August 22, 2023
Google Public Storage Julie Todora
I had never rented a storage locker before. Shellie at the Vadnais Heights Public Storage was fantastic. She helped me with everything. She explained everything to me. I highly recommend renting there and seeing Shellie.
August 19, 2023
Google Public Storage Tracy Lane
I had never rented a storage unit before, Shellie at the Vadnais Heights location was very patient and kind in helping me thru the process!! Thank you Shellie!! 🙂
August 8, 2023
Google Public Storage Aaron Goetting
Super easy to set up, access facility from the app
July 20, 2023
Google Public Storage Jay Hayes
June 17, 2023
Google Public Storage Adam Henderson
Shellie made signing up and walk through quick and easy.
June 3, 2023
Google Public Storage Ana Taylor
If I could leave Public Storage less than 1 star, I would. My lock rusted over and I couldn't get into my storage unit for about two weeks because no one was available to cut the lock and replace it. Luckily I was not in the middle of a move. Over the years they have raised the rent and cut the services. Over the winter, I was unable to get into my storage unit because the door was iced shut and covered with snow. The company did not plow, shovel or put down salt. When I asked for help, they handed me a shovel. I was astounded they wouldn't even help me shovel my unit clear. I literally had to ice pick the door open with the dull shovel they provided. There was also an occasion where I needed help getting my storage door open because it was jammed, and no one was in the office during office hours. This seems to be a pattern because when I am at my storage unit during office hours, there is consistently no one available in the office on site. Public Storage, if you're listening I would like a refund on my rent for the month.
February 8, 2023
Google Public Storage Technicality Cali
The manager of the Vadnais Heights location is an absolute asset to the company. There should be more people like her in the world.
January 4, 2023
Google Public Storage John King
Sherrie the manager was professional, helpful and provided superior customer service. I am about to rent a second unit and am pleased to have selected this location in Vadnais Heights, MN
January 2, 2023
Google Public Storage Melissa Emerson
December 12, 2022
Google Public Storage Cal Dougherty
November 16, 2022
Google Public Storage Chase Raduenz
November 9, 2022
Google Public Storage Daniel Carlson
November 3, 2022
Google Public Storage Kayla Arredondo
I had an amazing experience for my first time getting a unit, amazing customer service from Shelly(hope I’m spelling that right). She really cared and made sure I understood everything.
September 8, 2022
Google Public Storage Lynn Kriegler
Shellie was very helpful and kind.
September 1, 2022
Google Public Storage Travis Jackson
Please choose a different storage company these guys are a joke, nobody's ever in the office. They jack up your rent. Massive potholes that don't get fixed. And your stuff gets absolutely filthy dirty.
June 27, 2022
Google Public Storage Jeremy Billiet
Great place! Clean and east entry to units. Professionally operated with great people
May 27, 2022
Google Public Storage Renee G
Shelly was very friendly and so helpful. We just rented a unit from her!
April 23, 2022
Google Public Storage chris sheprow
March 28, 2022
Google Public Storage Peter Erickson Sr
Nice facility, even though at this time the office is open limited hours the gentleman that was there did good job explaining why.
January 31, 2022
Google Public Storage steve boleen
Nancy did a great job, she xame to meet me from another location
December 28, 2021
Google Public Storage Natalie Grogan
If I could I would give them a 0 star. No property manager on site nor any type of worker in the office. I live in Colorado currently, had 1 day in town to be able to get my stuff out to close down the unit (due to recent inflation of monthly rate) I was not able to get to the unit without holding on for dear life trying not to fall due to the ice and the property not being kept up, lock was frozen - which does happen in MN, had de-icer still could not get in, in which they have a policy where you cannot cut the locks. I delayed our departure back home and came then the next day in hopes someone would be there - no one was. I have stuff I needed to grab out of the unit specifically such as winter gear, textbooks as I prepare for my nursing licensure, yet could not access what is rightfully mine and what I pay for to be kept there. I tried calling both days in which the first I was sent to the call center then was redirected to leave a voicemail - never once was my call returned. I’m now leaving back for CO with none of my stuff that I drove the 14hrs to grab. This unit easily has the worst customer service I have ever seen. I will be warning friends and family about false advertising, and the neglect of not informing their customers that they are not there - despite the signs that are on the door stating they are. Here are two photos of many that were documented
November 5, 2021
Google Public Storage Charles Burke
I have rented here for awhile and Sonya is amazing. She is always so helpful and friendly and always willing to help. I would recommend anyone looking for storage.
October 22, 2021
Public Storage Wanda Schuler
Is this a in door unit
September 20, 2021
Google Public Storage Mark Lenhardt
Nancy was fantastic in her customer service for me today, she went the “extra mile” for sure, & would highly recommend them due to her excellent service. Thanks Nancy!
August 27, 2021
Google Public Storage McKenna Kosse
I had a great experience here Sonya was very kind and helpful
July 27, 2021
Google Public Storage Robert Hawkins
July 11, 2021
Google Public Storage Greg Mcwilliams
I went to the vadnais heights location. Had some questions and Dayle was super friendly and happy to help.
July 11, 2021
Google Public Storage Koffi Atcha
Dayle was very helpful and polite.
July 2, 2021
Google Public Storage Stephanie Schaffer
Sonya is the friendliest nicest person to work with !! I have been with public storage for years and she has been 200 the whole time !!
June 29, 2021
Google Public Storage Dave Horner
Nice and clean. Good security. Friendly staff. Wish they were open a bit later in the evening.
April 24, 2021
Google Public Storage Curt Parks
April 9, 2021
Google Public Storage Jaden Graham
Sonya was very friendly and helpful with all my needs. Facility was very clean too.
March 17, 2021
Google Public Storage Ben Dorner
Horrible customer service. New lock replaced over 2 weeks ago and was told I would get a response. No help. No response. No call or email.
January 18, 2021
Google Public Storage Judy Hilderbrand
I somehow managed to lose BOTH keys to my storage unit. When I finally got up the nerve to call them and admit to my carelessness, the woman who answered the phone, Nancy, assured me that I was in good company and there really wasn't anything to be embarrassed about. Nancy was so wonderful. We discussed my options and when I went to the office to pay for a new lock it was like visiting with an old friend. You are very lucky to have such a wonderful woman working with you.
January 13, 2021
Google Public Storage Jamaika Irabor
My grandpa has been renting here 4 years every time i come to pay a bill sonya or nancy has a big smile a bundle of joy nice ladys happy nwe years
January 12, 2021
Google Public Storage Sierra G
Sonya and Nancy are so helpful and kind. I would highly recommend them if you are looking for storage
January 6, 2021
Google Public Storage Bekah Wood
December 22, 2020
Google Public Storage Nichole Paulson
A lot of my things were stolen. I had a storage unit this last summer while I was in the process of moving and most of my possessions were in there. When I rented the unit I was walked to the unit to see it, I was ready with my lock, but she told me I was supposed to use their lock so I was provided with one. End of discussion. At move out, I get a phone call that I need to remove my lock from the back side of the unit. WHAT BACK SIDE?? I had no idea the back even opened and have no idea who even had a lock on it. I moved into my new home and some of my things are missing. Things I know where put in first at what I thought was the back wall of my storage unit. Had the insurance they recommended I buy... doesn’t cover theft.
December 10, 2020
Google Public Storage Daroll Aanenson
Great experience thank you
November 17, 2020
Google Public Storage Susan Hall
Nancy did a wonderful job helping me resolve my billing issues. She was very friendly and helpful to me.
October 31, 2020
Google Public Storage nick sprafka
Nancy was great
October 15, 2020
Google Public Storage Patrick Brown
September 12, 2020
Google Public Storage Adam Gilbertsen
September 5, 2020
Google Public Storage Karen Hokanson
Nancy is so friendly and helpful!
August 8, 2020
Google Public Storage Allen Knappenberger
If we could rate this 6 or more stars we would! Nancy was amazingly helpful, courteous, and kind. She helped us feel at ease as we are in the moving process and just need some extra storage space. Some of the best customer service we’ve ever experienced. Highly recommend this location and ask for Nancy if you want a fantastic experience.
August 8, 2020
Google Public Storage Lisa Buchal
Nancy was so helpful and kind.
August 4, 2020
Google Public Storage Robert OBrien
Went for a quote, let's just say I won't be doing business with them. US Storage is right down the road and looks better. US storage has climate controlled facilities as well.And the pricing is the same
August 1, 2020
Google Public Storage Mike Twardy
July 18, 2020
Google Public Storage Mike Frederick
The ladies at this particular PS are amazing especially Nancy
July 11, 2020
Google Public Storage Michael Curley
June 16, 2020
Google Public Storage Julie Dressler
Renting the storage unit was very easy. I started the process online, but wanted to see various units first, so Nancy helped me with that and finished the paperwork for me in person. She was great.
June 15, 2020
Google Public Storage Angie Novak
Nancy at the Vadnais Heights location is a dream to work with!!! She is kind, patient and goes the extra mile! Thanks for all your hard work, Nancy!!!
March 25, 2020
Google Public Storage Joe Salisbury
Peggy did a very good job of describing, explaining, and showing the facility.
March 21, 2020
Google Public Storage Jody Terhaar
Nancy was very helpful even as we arrived 15 minutes prior to closing! Thank you!
March 21, 2020
Google Public Storage Bahlakay Reed
I was shown a unit today. Nancy was very friendly, and knowledgeable about my questions. Office was nice and clean. I recommend this facility for your storage needs!
March 11, 2020
Google Public Storage Jeffrey Donnerbauer
Peggy was very helpful with my unit.
March 11, 2020
Google Public Storage Laura Zawislak
Friendly staff, Peggy was able to answer all my questions! Will recommend to anyone.
March 11, 2020
Google Public Storage Alexus Hitz
Peggy did a wonderful job explaining all options that are available to me! She was very welcoming and easy to talk to. This Place was really nice.
March 11, 2020
Google Public Storage Matthew Donnerbauer
Peggy is a very nice lady very helpful would recommend anyone looking for storage to come here
March 10, 2020
Google Public Storage Dennis
Peggy provided fast and pleasant service. The site is easy to access. I recommend this location for any storage needs.
February 27, 2020
Google Public Storage Jay Powell
February 15, 2020
Google Public Storage Jerome Liggett
February 9, 2020
Google Public Storage david simpson
Garage looked great. Good price. Nancy was very helpful!
February 8, 2020
Google Public Storage Beatrice Parks
Friendly staff, great location. Good security. Clean.
February 6, 2020
Google Public Storage Andi Thai
Great
January 30, 2020
Google Public Storage Joe Meso
Nancy was very helpful in setting up the rental and payment arrangements.
January 16, 2020
Google Public Storage tammy smith
I came to see Nancy to pay my bill , She was very helpful.
January 7, 2020
Google Public Storage Aaron Weber
Nancy was very helpful, nice and efficient. Great customer service!
January 6, 2020
Google Public Storage Antwan Sparks
Nancy was super nice...
December 21, 2019
Google Public Storage Phil Johnson
December 10, 2019
Google Public Storage Tim Harding
What a hoot Nancy and Dorothy are:)
December 2, 2019
Google Public Storage Tom B
Nancy very helpful and gave us good advice on our space about security. Very friendly.
December 2, 2019
Google Public Storage Colleen Zepeda
Nancy is bery nice and helpful
December 2, 2019
Google Public Storage Paul Saarinen
Great service. Nancy is great! Got a second unit and she helped a ton!
December 2, 2019
Google Public Storage Lee Vanderkolk
Incredible friendly helpful staff. Clean place, good location. Nancy was the best.
November 26, 2019
Google Public Storage Carl Olson
Nancy and Dorothy are awesome
November 26, 2019
Google Public Storage Lindsay Christensen
Nancy was an exceptional person to work with. She is knowledgeable, funny and thorough. It was a pleasure to do business with her. Thank you.
November 16, 2019
Google Public Storage Robyn F
November 1, 2019
Google Public Storage Bruce Betker
Dorothy did a wonderful job explaining to me what the options were and help me understand what I needed. Very friendly and courteous and kind. You’re lucky to have her on your staff.
November 1, 2019
Google Public Storage The Dennis
I was very pleased with the seamless and confusion free service that Dorothy provided at the Vadnais Heights location. I am in the middle of a move out of state from White Bear Lake and needed the storage unit for two months. I would recommend this location to anyone in the White bear Lake/Vadnais Heights area. Dorothy was persistent and friendly while providing the little details that make all the difference during my move. Thanks Dorothy. Dennis
October 31, 2019
Google Public Storage Kristen Vunderhooven
I had a locker here for over 2 years. It's mandatory you have insurance on your locker which significantly raises the cost. I paid almost $90 per month for a 5x5. Their units DO leak water. All of my stuff that was not in plastic grew mold and mildew. Public Storage does not care about you or your items. Any damages their facilities cause goes through "insurance" if you can suffer that process. They may seem cheap, but beware of what you sign up for.
October 25, 2019
Google Public Storage Jon Kellett
I am in Minnesota helping my parents with a move and we needed to find a good deal on climate controlled storage for some belongings. Went on Yelp and contacted Public Storage. They had a great sale going on at the time and located a unit for us in a two week old facility within a few miles of my parent’s home. When I went to see the unit, Karla and Sam were so professional and helpful. A great experience at store 25555!
October 9, 2019
Google Public Storage Sierra Forchheimer
Dorthy was awesome! She called me prior to arriving and told me the unit was ready and I could come by when I was. I had a huge uhal and another car and she directed us nicely where to park and brought me in to do paperwork. Showed me and explained everything step by step and walked me to my unit. What a wonderful experience and nice women, even got to talk a little about ourselves which is always welcoming moving to a new area.. THANK YOU!!!
October 9, 2019
Google Public Storage kim miles
October 9, 2019
Google Public Storage Delmira Hernandez
Dorothy was great! She answered all my questions about prices and was very kind. I am definitely considering getting a unit with this company.
October 9, 2019
Google Public Storage Stormie Sigue
Thanks to Dorthy (hope I spelled it correctly) for all the info! She definitely helped me with all of my questions I had. Great southern hospitality! Definitely would recommend going see her!
September 24, 2019
Google Public Storage Alex Otero
Nancy is very helpful and kind. Thank you so much!
September 18, 2019
Google Public Storage Kelsey Scott
Very helpful!
September 16, 2019
Google Public Storage Brandon “Bran” Brown
September 10, 2019
Google Public Storage Zac H
Dorothy and Peggy rule, thanks for all the help!
September 7, 2019
Google Public Storage Matthew Hamm
The person that helped me was very professional . And she gave me a card to grade her but I lost it but when I find it I will give her another 5 star review
September 3, 2019
Google Public Storage Chris Dolney
Quick and courteous. Rented a unit with Dorothy she was very welcoming and helpful. We figured out the size unit I needed and paperwork was all done on iPad. Oh how life has changed. Funny thing is we both recently moved here from Texas.... Thanks again Dorothy for your Southern Hospitality up North
August 31, 2019
Google Public Storage Luci Reif
Nancy is very friendly and helped me a great deal. Really appreciate her assistance in working through all the transition paperwork.
August 31, 2019
Google Public Storage Donald mairs White jr
The lady at the front desk. Nancy was verry nice I would tell any one to rent a store from there. Just to have conversation with her she was so nice
August 30, 2019
Google Public Storage Wes Olson
great location, friendly staff, clean and well maintained facility.
August 29, 2019
Google Public Storage Jeannette Miller
Nancy was very helpful. Thanks.
August 5, 2019
Google Public Storage Steve Dilger
August 3, 2019
Google Public Storage Marya Schuelke
Sam was very helpful. We arrived early and she was still able to check us in. Great service and storage units!
July 25, 2019
Google Public Storage rice gas
July 25, 2019
Google Public Storage Vivian Guerra
Julie was great! Very helpful and thorough We got a storage!!!!
July 25, 2019
Google Public Storage Mat Grad
Thank you! Prompt and courteous service.
July 18, 2019
Google Public Storage Clint Phinisee
Nancy at Public Storage in Vadnais Heights is always courteous and professional, I have recently closed my unit and I wanted to acknowledge her awesome customer service. Thank You Nancy! 10 ⭐️
July 16, 2019
Google Public Storage Shyette Walton
I walked to my public storage unit in Nancy was the nicest and sweetest lady never Thank you Nancy keep up the great work
July 1, 2019
Google Public Storage fugly sometimesgoodboy
Nancy is awesome.. always with a smile on her face and always helps.. Thank you
June 14, 2019
Google Public Storage Ty Townsend
Horrible place to rent from, they give you a discount price to get you in than 2-3 months later they increase the monthly rate by 25%. I was warned about this a month before they actually did it. Another thing is I moved out 3 days after the first of the month and they charged me for a full month witch is bs I think cause they prorate you when you first move in if you move in the middle of the month. Why can’t they do that when you leave?? Greedy SOB!!
June 4, 2019
Google Public Storage Jerry Pulley
Nancy made my experience very pleasant. She is very knowledgeable of her position and makes an excellent presentation. I was in and out in minimal time to make next appointment. Thank you Ms Nancy for all your help!
June 4, 2019
Google Public Storage sally dick
Was needing a storage unit TODAY as we are cleaning out and breaking down an apartment. Nancy at Public Storage was kind and extremely helpful in getting me set up in a fairly priced storage unit that was just the right size. She didn’t try pressure me into a bigger unit that I didn’t need. She also rescheduled her lunch break to make a time work for my schedule. I’d highly recommend this place for storage, and would go back to them if I needed another unit down the road
June 1, 2019
Google Public Storage Emily Stigney
Julie was fabulous! Very helpful and sweet!
June 1, 2019
Google Public Storage Luke Vang
Julie was great. Quick and painless process.
May 31, 2019
Google Public Storage Kara Carlson
Nancy and Sonya were extremely friendly and sold me with the damp check product... having to shovel everytime it snows definitely blows yet the kind and helpful staff has made storage experience a 👍 one.
May 20, 2019
Google Public Storage Randy Grengs
Nancy is very polite and helpful she is fast very fast
May 20, 2019
Google Public Storage Chanel Aboua
Very nice and helpful!!!! Thank you so much for offering a great service! You’re best !
May 20, 2019
Google Public Storage Bigpoppy3591
I've known Nancy since at least 2000, and she has always been professional, interested, caring and helpful
May 20, 2019
Google Public Storage SENATOR Agboyibo
Nice and clean area! Very helpful and great staff
May 11, 2019
Google Public Storage Amir To fly
Sonya & Nancy provided the best customer service. Very friendly and professional
May 6, 2019
Google Public Storage R Schueller
Nancy was very helpful in finding me a appropriate sized space.
April 23, 2019
Google Public Storage Stone Sullivan
Nancy is awesome!
April 16, 2019
Google Public Storage Vickie Schulte
I was very impressed with Nancy's customer service, she was very helpful.
April 13, 2019
Google Public Storage Amber Wartick
Friendly place!
April 13, 2019
Google Public Storage Justin Hughes
Nancy was very nice and helpful!
April 12, 2019
Google Public Storage Beth Pearson
Nancy is customer friendly and very easy to work with.
April 8, 2019
Google Public Storage Lia Yunker
Nancy is great!
March 29, 2019
Google Public Storage Rebekah Wood-Frederick
Very helpful and friendly!
March 20, 2019
Google Public Storage Jen Kieger
Sonya was amazing very organized, and polite. Answered all my questions.
March 19, 2019
Google Public Storage Kathleen Jorgensen
I thought everyone was helpful.And I talked to Nancy yesterday. Nice and helpful.Now I see others had help wih the snow.too bad we did not. We had lots of snow,wouldn't pick to move in the winter.both ladies nice. 5☆ for Nancy 😊
March 18, 2019
Google Public Storage Lorrie MacGillivray
Nancy was friendly and made the rental process easy. The space was clean and easy to access.
March 12, 2019
Google Public Storage Sam Born
February 27, 2019
Google Public Storage John Baker
February 21, 2019
Google Public Storage Teresa Diaz
February 20, 2019
Google Public Storage Russ Doane
Thanks Sonya for your hard work and dedication. Very good service
February 8, 2019
Google Public Storage SweetNsassy NsmartAssy
Sonya was AWESOME!!! Yaa excess junk (stuff) cone
February 5, 2019
Google Public Storage Darius A
Nancy was really helpful and made sure I was ready to move in. She even went the extra mile to shovel the snow out of the way!
January 29, 2019
Google Public Storage t gor
January 16, 2019
Google Public Storage Danny Berhane
Cool
January 9, 2019
Google Public Storage Shane Onme
Everything is good. Nice and neat storage. Hard to get through gate during peak times
January 7, 2019
Google Public Storage micaela Flowers
Nancy is great!! Very helpful and I would greatly recommend working with her!
December 10, 2018
Google Public Storage don pattie
I was helped today by Nancy and she was GREAT! Excellent customer service!
December 10, 2018
Google Public Storage BIRD JUICE8
Nancy was very great and trying to find the best solution for me thank you again Nancy
November 21, 2018
Google Public Storage Vicki Ostendorf
Nancy was so helpful in getting me set up with a unit. Very professional and courteous.
November 14, 2018
Google Public Storage Nicolas Lindgren
No-frills storage solution that served my needs very well for more than two years, through multiple storage configurations. Courteous and helpful staff - thanks Sonya and Nancy!
November 5, 2018
Google Public Storage Larry Ogden
Wonderful professional experience with Nancy
October 29, 2018
Google Public Storage Heidi Gould
Very friendly staff and easy process to rent a locker. Nancy was extremely helpful and knowledgeable in helping me find the locker that was right for my needs. Thank you so much!
October 27, 2018
Google Public Storage Crystal Spurbeck
Nancy was very friendly and outgoing. She has a great sense of humor. Great customer service all around.
October 20, 2018
Google Public Storage Deanna LadiiSagg91 Dawson
I’ve worked with Ms. Nancy multiple times. I think she is awesome. Anything you need help with, she will be there to assist you.
October 15, 2018
Google Public Storage Connor Saiko
Good service, very friendly and reasonable, would store here again
October 15, 2018
Google Public Storage Jason Pankratz
Nancy was very helpful
September 29, 2018
Google Public Storage Jonathan Gould
September 28, 2018
Google Public Storage sam saucedo
Sonya is very friendly and helpful.
September 21, 2018
Google Public Storage stephen green
Great place and location to get a storage unit. Sonya did an amazing job showing me the property and I love how its maintained and managed. Highly recommend the Vadnais Heights location for storage rentals!!!!
September 20, 2018
Google Public Storage Chelsea Creager
Great customer service! Sonya is always very friendly and helpful.
August 26, 2018
Google Public Storage Matt Crutchmer
Well-run location; Nancy was not only incredibly helpful but a delight to speak to.
August 23, 2018
Google Public Storage Sara L
It’s always a pleasant experience dealing with Sonya. She makes things easy and seamless. I would highly recommend dealing with this PS location.
August 7, 2018
Google Public Storage Randy Herreid
Nancy has done a great job of managing my account. When my credit card renewed and the auto-pay did not go through she spent a ton of time tracking me down to get it resolved so I didn't loose my storage contents. Cant thank her enough. So rare to find a place that actually cares about you.
July 23, 2018
Google Public Storage Joel Hapke
Nancy was very helpful and friendly
July 23, 2018
Google Public Storage Cheng Cheng
Nancy is awesome and super nice, very friendly.
July 21, 2018
Google Public Storage scott [email protected]
Nancy was so helpful. She understood what we needed. If took some stress off me just talking to her. Thanks, Nancy
July 14, 2018
Google Public Storage Richia Hopkins
Nancy is very nice and got me the best price!
July 10, 2018
Google Public Storage Melissa Stoudt
5 Stars all go to front desk rep, Nancy who is warm-hearted, cheerful and helpful, especially last winter when I needed to know how to unstick a frozen door. She effectively manages the properties and knows how to transform a potentially stressful experience into a positive one.
July 10, 2018
Google Public Storage Dawn
Great experience overall. Got exactly what we needed for the right price and Nancy was awesome!
June 29, 2018
Google Public Storage Linda Kaufmann
Nancy always provides outstanding customer service to her customers. She is a pleasure to work with at this location.
June 26, 2018
Google Public Storage Becky Hoffman
Nancy is the best! Hardest workin lady I’ve ever met! She is always running around with a smile on her face and makes sure her customers are taken care of!
June 21, 2018
Google Public Storage Nora Shilts
Nancy is always upbeat, kind and professional. I appreciate her!
June 12, 2018
Google Public Storage Michael Semonick
Nancy did a great job both in discussing and showing me the property. Most busineesss today should have such good employess. A keeper.
May 22, 2018
Google Public Storage Laurel Lindahl
At a very stressful time (Moving! Aargh!), Nancy was so sweet and helpful. She made the whole process of getting storage easy. Great service and convenient to Goodwill, too!
May 19, 2018
Google Public Storage arol rod
May 17, 2018
Google Public Storage Josh Ciernia
Very easy online reservation process
May 8, 2018
Google Public Storage Joshua Barrett
I was robbed here. I saw someone else was a couple months ago. I was told security cameras would be installed soon, but based on these reviews they have been saying that for 9+ months. Important: There are people here that own units just so they have access to rob other tenants. Please go to a place with security cameras. Get the best lock possible, maybe two. Management: Get the criminals out. You see who is in and out all the time, don't act like you don't know what is going on. Get the security cameras you have been talking about for months.
May 1, 2018
Google Public Storage Lakeecha Perkins
Nancy was very wonderful and sweet
April 27, 2018
Google Public Storage David Holmes
Thomas was great. Good service.
April 27, 2018
Google Public Storage Richman Seju
Came to this location to checkout prices and storage sizes. Thomas was a great help, he give me a tour of the place. This location is well maintained. I'd recommend this place.
April 3, 2018
Google Public Storage Robert Pokorny
March 26, 2018
Google Public Storage David Underthun
Great customer service, easy in and out check in.
March 26, 2018
Google Public Storage Sharon
Easy and efficient. Perfect solution for our move. Nancy was very helpful.
March 13, 2018
Google Public Storage Darrian Droher
Nancy was great! She was extremely helpful and a pleasure to be around. Storage units are fair prices and well kept.
March 6, 2018
Google Public Storage Stephanie H
Had a great time moving in, Nancy is awesome. Very helpful, and was able to sell me a lock and some mattress bags for my unit.
February 19, 2018
Google Public Storage tony barbeau
Nancy was very friendly and helpful
February 19, 2018
Google Public Storage Lee
Nancy was pleasant and thorough, great customer service.
February 5, 2018
Google Public Storage karen schwartz
Broken into our unit 2X in 2 months. No video footage to find who did It. Supposed to be secure but obviously isn’t.
January 23, 2018
Google Public Storage Jessica Rushenberg
Nancy is a professional that provides incredible customer service. I been a customer of many public storage facilities at different points over the years. She provides the most incredible service that quite frankly keeps me a customer of public storage, despite cheaper rates elsewhere.
January 16, 2018
Google Public Storage Noah Ormsby
Nancy is wonderful
January 15, 2018
Google Public Storage Janessa H
Nancy was very helpful.
January 2, 2018
Google Public Storage Matt Bibeau
Nancy is awesome with customer service she needs a promotion!
December 27, 2017
Google Public Storage Cortney Horton
I visited this place a few weeks ago and the young ladies there were awesome I believe their names were Sonia and Nancy!!!!!!
November 23, 2017
Google Public Storage Jay Andrew
November 22, 2017
Google Public Storage M Mink
Upon recent check in and unloading items into our storage space, Nancy was most helpful with explaining the policies and helping us obtain insurance. We appreciate her helpfulness and kindness during a stressful time (moving).
October 30, 2017
Google Public Storage Sue Brown
Nancy has always been accommodating. Units are well maintained although the asphalt could use some repairs. Checkout was quick and easy.
October 30, 2017
Google Public Storage Gary Mark Lesley
Safe secure operation. Good access, clean and the ladies; Sonya and Nancy were pleasant to work with. Thanks.
October 18, 2017
Google Public Storage Jeremy Baller
Sonya and Nancy are wonderful. They are always so friendly. If you your looking for storage this is the place to go.
October 6, 2017
Google Public Storage Wanda Laplante
Sonya was wonderful , very sweet , and professional!
September 25, 2017
Google Public Storage Loretta Aanenson
September 25, 2017
Google Public Storage Jim Stromberg
Have stored here before, and worked with Nancy. She's a great help, and runs an efficient operation! I like that the place is clean and orderly. Thank you, Nancy!! And now, about 4 weeks later, I'm back with Nancy, renting another container. EXTREMELY helpful...and kind! Takes all the stress out of this part of moving. Thank you again! Am still with the Vad. Hts. P.S. facility. In a couple of weeks, more 'stuff' will be going into storage...and - as usual - I'll be leaning on Nancy and Sonya to help me. Making a move is stressful, and Nancy has gone out of her way to make it as pleasant as is possible. Highly recommend this facility (and Nancy and Sonya) for all storage needs. They even have packing materials to make it easier to move!! jim
September 17, 2017
Google Public Storage Crystal Hoskins
I like it here. Nancy, who works in the office, is awesome and super nice (and funny too). She goes above and beyond and other staff members seem to follow suit. It's a clean and safe environment. Never encountered any problems. I recommend this location to anyone needing a storage unit.
August 18, 2017
Google Public Storage Dina Dugger
August 2, 2017
Google Public Storage Kristina Ruth
Nancy is fantastic to work with. For as long as she's there, I give them 5 stars! I've utilized a number of different self storage locations/brands and this is the best experience. Helpful, great communication, very straightforward. Highly recommended!
July 28, 2017
Google Public Storage Alannah Martinez
Easy, quick, and affordable experience!
July 21, 2017
Google Public Storage Fritz Knaak
Staff here has always been excellent. A bit dated facility. No video cameras and security is only the gate and fence. We've been told this may change. Location is very convenient.
June 13, 2017
Google Public Storage Jeffrey Filipek
Thank you Nancy for stepping up!
May 27, 2017
Google Public Storage Kimberly Farmer
The customer service I receive whenever I come in is great. The agents are always friendly and very helpful!
May 27, 2017
Google Public Storage nkuaj hmoob
ANGEL AND KATIYANNA WENT OUT OF THEIR WAY TO HELP US. VERY FRIENDLY STAFF.
May 24, 2017
Google Public Storage Sandra Lundblad
Nancy is just wonderful to work with! Great customer service from her. Thank you Nancy!!! Sandra Koehler Lundblad
April 7, 2017
Google Public Storage Heather Spillman
They, are extremely friendly here, I want to thank Sonya for reserving my unit for me and for setting me up to finalize it with Nancy, it went extremely smooth, and they go over everything with u and explain it in great detail and if u have any questions they can and will answer them. thanks alot Sonya and Nancy for such a wonderful experience. I would recommend u guys a million times over. thanks again.
April 1, 2017
Google Public Storage George
Thanks Sonya for the customer service. You were great!
March 30, 2017
Google Public Storage Gorgeous_ Kay
Sharnell thank you for your wonderful help your you were awesome!!! Made the process super easy
March 30, 2017
Google Public Storage Abdikarim H
Sharell was vary helpful the best experience I had with a storage place
March 4, 2017
Google Public Storage Jonathan Milton
Rental unit had water seep in and damage stored materials. Insurance that was bought through public storage was not honored. Terrible business.
February 2, 2017
Google Public Storage Brenda Barth
I'm extremely satisfied with my business with Public Storage because of Nancy. What a caring lady to my family's situation. Some people aren't empathetic to the problems we all run into everyday, but not her. We're almost in the house Nancy. Thank you & God Bless
January 10, 2017
Google Public Storage Bob Anderson
Nancy was very helpful and pleasant when she and her coworkers solved my online communion/billing problems . Thank you.
December 19, 2016
Google Public Storage Kelley Buchanan
Nancy has been great -- always very friendly and quick to respond!
December 14, 2016
Google Public Storage D'shawn Whitehead
Sonya and Nancy are great. Very friendly and clean facility. If your looking for storage I would highly recommend.
November 14, 2016
Google Public Storage Kim Seidl
Nancy is very friendly and always helpful.
November 5, 2016
Google Public Storage Perryboy 1741
Sonya was very friendly and helpful. She answerd all of my questions. I would definitely recommend this place to anyone looking for storage.
October 11, 2016
Google Public Storage Jeannie Nowak
Nancy was very helpful and friendly!
October 7, 2016
Google Public Storage Doreen Jackson
Sonya. Is tge customer. Service person i have ever had five stars
September 21, 2016
Google Public Storage Kathy B
Nancy was fabulous!!! She took the time to show us the units, cared about our needs and was both pleasant and professional! She instilled confidence. Thank you Nancy!
September 17, 2016
Google Public Storage Victor Shevchuk
September 17, 2016
Google Public Storage Cortney Horton
Had a great experience. Sonya was very helpful and friendly. I would recommend this place for anyone looking for storage.
September 15, 2016
Google Public Storage Jackie Ramos
I had a great experience working with Sonya she was very helpful with answering all my questions
August 11, 2016
Google Public Storage Francis Husnik
The staff is very helpful (particularly Nancy and Sonja), and the units are nice. No issues!
August 10, 2016
Google Public Storage Delia Flynn
Nancy and Sonja were both so helpful and friendly! I felt very comfortable with both of the right away and I would highly recommend this site to others. Thanks for a job well done!! Delia Flynn Nancy helped me again on 8-1-16 and as usual, was very friendly and helpful! Great to work with the the staff at this location. Delia Flynn
July 22, 2016
Google Public Storage Damien Graham
Sonya was very helpful and polite great customer service here
June 8, 2016
Google Public Storage Jeff Emerfoll
Sonya was great! Very friendly great customer service!
June 8, 2016
Google Public Storage A Gill
Great customer service. Sonya was very helpful on answering all my questions regarding each storage unit. Property was very clean and well maintained.
June 7, 2016
Google Public Storage Rachel “Shellie” Penn
Nancy was great! I had my two kids with me when setting up my rental, including my very busy 4 year old. She somehow managed to get me set up and entertain my four year old, which made lugging my kids around to do errands a whole lot easier and a little less stressful.
May 25, 2016
Google Public Storage Sue Maddux
Loved that I could go online to hold a unit so that I could, later the same day, complete the paperwork and move items into the unit. Nancy is a great representative for the company--engaging, efficient and clear in her explanations, and a pleasure to work with. Location is clean, well maintained, with excellent security. I would recommend this Public Storage facility as well as the staff. Top notch.
May 17, 2016
Google Public Storage Ryan Ring
Excellent service Nancy!
May 5, 2016
Google Public Storage richard letourneau
the experience at public storage was excellent . Nancy was very helpful with my storage needs. great service over all . .
April 10, 2016
Google Public Storage King Mike
Sonya was super friendly ! Great place to rent.
March 22, 2016
Google Public Storage Tricia Hansen
Very friendly staff! First time renting storage and it was quick and easy, would definitely recommend!
March 11, 2016
Google Public Storage Deon Whitehead
The facility is well maintaned. Customer service is great. Sonya was a great help. I would recommend this place to everyone.
March 6, 2016
Google Public Storage Sarah Carlson
Love this place! I've had to store stuff here a few times, and the staff is always very nice to me. The facility is secured with a locked gate, which I love, and the gate hours are very reasonable.
February 1, 2016
Google Public Storage Janie Becker
I have had a storage unit at this property for many years. There has always been a wonderful on site associate to help me anytime I have needed it. Nancy always has a smile on her face, is efficient and professional. I couldn't be happier with this Vadnais Heights Public Storage facility.
January 10, 2016
Google Public Storage Jenna Alm
Great service with a lot of storage options.
January 6, 2016
Google Public Storage Shelly Stecker
Good customer service
January 6, 2016
Google Public Storage Rick Madaras
Being a home renter I was given a short notice that my landlord was selling their house- I had to find a storage place rather quickly. I did some quick google searches for storage units and found this location- I really never knew where they were located until I did the google search. I reserved a unit on-line. If I remember correctly I got a follow-up call very soon after I reserved the unit, confirming that they did have a unit available and when was a convenient time for me to come in see if the storage unit would fit my needs. I was greeted by Sonya- she showed me the storage unit that I would be renting- she explained everything very clearly and thoroughly. Accessing the storage area was never a problem- The area was secure and I felt my valuables were safe from the elements and from theft. I would most definitely go back to this location in the future for my storage needs. And I would recommend this location to people who need storage in this area.
December 12, 2015
Google Public Storage Connie Appleton
Sonya and LaQuoia were a great team! Thanks for your teamwork
December 10, 2015
Google Public Storage Roger Bernstrom
Maggie was very friendly and helpful. I trusted her sincerity.
November 8, 2015
Google Public Storage Sarah Ellefson
Thanks Sonya for always being professional I appreciate the reminder calls. Kerri up the good work! !
November 8, 2015
Google Public Storage Amber
I just appreciate Sonya and Nancy tnry make a great team!. Your hard work will soon payoff
October 20, 2015
Google Public Storage Mark Paulson
Always friendly service. Employees seem to enjoy working here.
September 23, 2015
Google Public Storage Eric Simmons
Nancy is an absolute treat. When I entered the office, I was greeted with a warm smile and kind words. She explained everything very clearly and thoroughly. You could tell she is the type of person that treats people the way that she would like to be treated. I actually didn't end up needing the space, and she refunded me without any hassles. I would most definitely go back to this location in the future for my storage needs. Nancy is a great asset to this location.
September 14, 2015
Google Public Storage Jerry Langley-Ripka
I have had several months of difficulty attempting to pay my bill online. I have had a unit in my name for quite some time, but my daughter was making the payments. My husband had another unit and he closed it, I believe in May 2015. I assumed responsibility to make payments on my unit. When I tried to pay, the information that was presented was incorrect. On August 6th I made several calls to Customer Service and was finally able to make my payment. September 6th was a repeat of not having the information to pay for September. Two more calls to customer service! I thought everything was changed so my payment would be accepted. On September 13th I discovered that my payment had not gone through and I was now owing a late fee as well as the monthly payment. Again I called Customer Service. Kim was unable to assist me because the license number on file was not my number. I found my husbands ID card and with that number Jim was able to determine what had happened. He could not make the necessary changes in the system to correct my records. He suggested I go to the property office and get things straightened out. Thank goodness it was Nancy at the desk! When I arrived she was finishing a complicated arrangement with a young man. She remained "calm, cool, and collected" as he decided to cancel a portion of the transaction. Nancy was very pleasant and kept her wonderful smile during the interchange. Nancy was able to quickly straighten out the records in the system that apply to me and my unit. She is always so very pleasant and friendly that it is a pleasure to visit the office on the days when she is there. Thank you, Nancy! Jerry Langley-Ripka, unit 222
September 8, 2015
Google Public Storage Scott Galeazzi
Nancy was very friendly and helpful. Close and convenient with easy in and out access 24 hrs a day.
August 25, 2015
Google Public Storage Judy Q
If you want information on rentals go to see nancy at this place she knows her stuff!! Even tries to sell the expensive merchandise to you good try keep up the good work
August 25, 2015
Google Public Storage Kathy- Exposing Evil
I highly recommend this place. Nancy is always so nice and helpful!
August 12, 2015
Google Public Storage craig anderson
Sonya was very helpful in selecting the units we rent. Will use this location again.
July 20, 2015
Google Public Storage Stephanie Pfeiffer
I have to say I met one of the kindest people I have ever met yesterday at the Vadnais Heights location. We arrived 10 minutes before office closing on a Sunday and we were treated like we arrived at noon. Nancy answered all our questions and got us into a storage unit within minutes. Efficient, helpful and so kind. The unit was clean and dry. I was impressed overall. I recommend this company.
July 7, 2015
Google Public Storage Steven Framke
After a couple of weeks I open my storage unit door and there is a THREAT LETTER from somebody who also has a storage unit at this location. Apparently they were blaming me for missing items from their storage unit. The best part is that they went to the management office and asked them for MY PERSONAL INFORMATION and gave it to the crazy person. I then contacted the police and had to deal with all this craziness. Moved out a couple days later. So if you don't want your information given out to random people I would suggest to stay away from this place.
June 25, 2015
Google Public Storage Russell Morrison
I was burglarized here on 6/24/15 my storage was cut open and was burglarized and it was a inside job beware folks there's a wolf in sheep clothing working there I was set up for sure read police report
June 23, 2015
Google Public Storage Cyndi Tyler
I absolutely loved working with Nancy. She helped me with all of my questions and was very friendly.
June 21, 2015
Google Public Storage tay kidd
Sonya was very friendly and the lot is well maintained. I would recommend this facility to anyone needing storage.
May 21, 2015
Google Public Storage Raphael Whitehead
Experience was great the girl at the desk I think her name is sonya had great customer service.
April 27, 2015
Google Public Storage Marisa Rist
Staff were very helpful and considerate. Very quiet location unlike White Bear Lakes location next to SAMs Club.
April 21, 2015
Google Public Storage Connie Craig
Very friendly and clean
April 20, 2015
Google Public Storage Erin Alm
My husband and I had just stopped in to get pricing information. Nancy was very helpful and friendly, and answered all of the questions we had.
March 31, 2015
Google Public Storage Runge- Hunt
Nancy is so helpful and kind.
March 25, 2015
Google Public Storage Matthew Hennagir
Sonya and Amber were very helpful and knowledgeable about my storage needs. I would recommend this location.
February 11, 2015
Google Public Storage Cindy Bergqguist
Nancy was very patient, helpful and knowledgeable. I made a mistake and she fixed it. She also showed me how everthing would fit in the unit.
February 4, 2015
Google Public Storage Paul Bechtold
January 30, 2015
Google Public Storage Laurie Knorr
I had a wonderful experience working with Sonya. She was very helpful. The facility is well clean and maintained.
January 28, 2015
Google Public Storage hassan Yahye
Laquoia is always so great all the time thank you!
November 4, 2014
Google Public Storage Martha Malan
We had a very positive experience. Nancy could not have been more helpful. It was a genuine pleasure having her help us with our storage needs.
October 8, 2014
Google Public Storage Annette Trowbridge
Great experience renting a storage unit at this location. Units were clean and the location is secure. Nancy was great to work with! Very helpful, pleasant and answered all my questions.
September 8, 2014
Google Public Storage Wendy Peterson
All representatives at this location have been very good to work with over the several years we have dealt with them. Most recently we have been dealing with Nancy who has been extremely helpful and pleasant. We have rented more than one storage area at this location and have not had a problem. Highly satisfied.
September 2, 2014
Google Public Storage Matthew Martin
I am really happy with this Public Storage so far. Nancy at the front desk was great to work with and really helpful, and the storage garage was clean and in good shape.
August 6, 2014
Google Public Storage Brian Lewis
Loved working with Nancy!!! She was so wonderful and helpful. She made sure to find us the best possible deal. So nice and kind to both me and my friend and found us exactly the storage space we needed. We are so glad that we came to Public Storage.
July 1, 2014
Google Public Storage Drew Griebler
Amazing simple , was very nice and wonderful to work with
June 3, 2014
Google Public Storage Susan Relling
We needed short term storage during our home remodel. The facilities were clean and dry and secure. I liked the fence and security gate for added peace of mind. We had one issue with having to move our things in after a snow storm and before a plow came through but Nancy was very helpful in helping us resolve this.
May 30, 2014
Google Public Storage Nancy Tschida
Sonya/Nancy are always very helpful, and keep this facility very neat and organized. They are always willing to help when I have questions and get back to me quickly.
May 28, 2014
Google Public Storage oh I see that
Efficient easy and friendly. Sonya was very neat and very well informed. Good experiences with her when I come in.
May 23, 2014
Google Public Storage Rosalyn Wald
I was very pleased with the helpfulness, courtesy and knowledge of both Sonya and Nancy when inquiring about and then renting a storage unit at the Birch Lake Public Storage. The facilities were clean and location convenient
May 20, 2014
Google Public Storage Ronisha S
Friendly and very helpful. I came into public storage and Sonya was very helpful. She had a great personality and very knowledagble about the area and all of my questions. I would recommend this facility to all friends and family.
April 29, 2014
Google Public Storage Keri Gernand
We have had a wonderful experience using this location of Public Storage. Nancy was so helpful, accommodating and informative. We will definitely be recommending this location to friends in the future and have already recommended to friends and family based on how positive our experience has been.
April 28, 2014
Google Public Storage Debby Kerschner
Appreciate the helpful staff -- Nancy was particularly helpful in assisting us.
April 28, 2014
Google Public Storage E Mac
Nancy was great and fixed my problem. Always pleasant. Sonya never returned my calls and my experience working with her was not bad, just not very pleasant. Property itself wasn't bad. Very easy to load in and out.
April 22, 2014
Google Public Storage Rowland G
We just started using this location again after being gone for a couple of years. It's well kept, safe and most of all the people are great!
April 21, 2014
Google Public Storage Rebekah Hagstrom
I just signed up for a storage unit with Nancy today for our non-profit Liberty Classical Academy. Nancy was extremely helpful and friendly and finished the process quickly and efficiently.
March 19, 2014
Google Public Storage Alice Peterson
I just wanted to take a second and thank Nancy for all her help in helping me choose the boxes I needed to buy to help my Mom pack. Nancy was very kind and helpful. Next time I need boxes I will definitely go to Public Storage.
October 8, 2013
Google Public Storage Candi Novotny
I visited the site on Saturday and was assisted by Nancy. She was very helpful with giving us advice, and on showing us the unit we had reserved on line. We found she was very helpful with all aspects of renting the unit and the purchase of boxes. We also like the idea that someone lives on site.