Bobby was very helpful!!!!!
The property manager Bobby Lewis was very kind and friendly. He helped me set up my account and showed me the property and where my unit/spot was. He went over all the information I needed and answered my questions. I am very satisfied with the customer service and my experience.
This property manager Bobby has been more than helpful, and patient during this process. He helps ease the stress and truly deserves recognition. Bobby, thanks for always being pleasant, professional, and calm.
Peter was super nice and amazing quick and easy thank you Peter
My experience with Katy at the burkle white bear location was the best example of a employee that went so above and beyond to help me with the scramble that I presented!! She was so patient and positive that she ended up turning my whole day around and when I say she was awesome I'm mean there seemed like forces were working against me and she never once gave up until she had satisfied me as a customer and I know it was closing time too but she seen it through till the end and I'm greatful with her business ethics this woman needs a raise and a promotion!!:)) thank you again Katy! For not only helping me but turning my whole day around:))
Nice convenient place ok superb area thanks so much doing great for the community great space to store extra household items keep up the good work
Bobby at the WBL location was a pleasure to work with. He showed me 2 different units because I was unsure and explained the entire process in detail
Love Public Storage I should’ve never left the one that I was at. I found this one and it is also great, enough storage space.
People here are wonderful. Clean outside clean inside.
Everything went smoothly while renting my storage locker at Public Storage!!
I worked with Katy to rent a unit. She was amazing! She worked hard to find me the best deal! She knowledgeable and kind! I would definitely refer anyone to this location! Thanks Katy!!
Katy was really nice and friendly. She answered all our questions. She was very professional.
Stopped at the Maplewood location to see if I could transfer my storage from Woodbury over here and Bobby was excellent at helping me to get things figured out and done for my move-in. Thanks, Bobby.
James was extremely respectful and helpful. He was also very accomodating about a last minute change in my reservation. This was the best customer service I've recieved in years! I'm needing storage due to a difficult and unexpllected personal situation and the kindness of not just James but the other employees I've spoken on the phone with have really been a blessing for me. Thanks!
Employee “JAMES “ made my rental experience here go smoothly and stress free!!! He was very sweet and accommodating.
I have rented at 3 other storage facilities, 2 were climate controlled (StorageMart & US Storage) 1 was drive up outside access (UHAUL) previous 3 turned out to be absolute nightmare!! Raising rent every 2-3 months! Was to uneasy to visit unit after dark, people hanging out, No security..
“James” here at Public Storage on Buerkle Rd receives 5-***** himself for excellent customer service!!!
Nice staff , nice facilities
Bobby (Buerkle Road, White Bear Lake) made moving in so easy and seamless. He made an ordinary event extraordinary. Thank you!
Staffs was welcoming.Cleaned facility and same to be safe.I like it at public storage
got a great deal and it's cheaper then others
This year I had to move, once I realized I couldn't take all my belongings I decided I would need a storage unit. The decision was a last minute call. I googled storage units near me. I found Public Storage. I was able to do everything online and downloaded the app. I had a unit with in an hour on a Saturday. They gave me my location and storage unti number. They had the keys and lock waiting for me there at the unit. I did all this with no human interaction. Super easy process.
Excellent service and can do, very positive attitude
The property manager Bobby was a big help. Answered all my questions and concerns about the company. I look forward to working with him soon.
Bobby at your White Bear Lake facility near interstate 694 was fabulous. He sure understands the storage business and is super nice.
Bobby is amazing at his job he really takes pride in his work. He was able to answer every question without hesitation! Bobby is the go to guy keep up the great work!
Bobby is great, very helpful, very knowledgeable professional and he helped me figure out which type of unit I needed
Bobby is one of the most pleasant and respectful as well as very efficient managers I have dealt with , I know because I have a various management background myself.
Bobby was very helpful and patient with me!
Service at this property was great!!!! Mr Bobby helped me find the perfect size unit! I was in and out in no time he was also kind and well mannered.
The property manager Bobby was a big help with pricing units for me when I called. He was friendly and courteous.
Bobby was very helpful excellent customer service answered every question I had
Needed some temporary storage space and this place seems to have good dry spots, as well as the automation on getting a spot all online. We did had a request that was not able to be done online, and the local staff manager, Jennifer helped us out easily on these items. This site is well run with good staff!
Jennifer has always been helpful. She is willing to go above and beyond to make the customer happy
Jennifer is awesome and very friendly! Recommend them!
Worked out great for me. The Property Manager was very attentive, friendly, and professional. I will be back for my future storage needs.
Thank you!
I recently had the pleasure of using the services at Public Storage and was fortunate enough to be assisted by Jennifer. From the moment I arrived, Jennifer was incredibly helpful, making the entire process seamless and stress-free. She went above and beyond to ensure that all my needs were met, answering every question with patience and providing clear, concise information. Her knowledge and expertise were evident, making what could have been a daunting task completely manageable. I cannot express enough how much easier she made the whole experience. If you’re looking for storage solutions, I highly recommend visiting Jennifer at Public Storage. Her exceptional customer service and dedication to helping customers is truly commendable.
It was an excellent experience quick and easy
Jennifer has great customer service skills. She helped me with my storage needs and was even able to get my rent lowered.
Jennifer provided the best service! She's very informative and very genuine. She made us feel very comfortable. Thanks Jennifer!
This is a good place to store your stuff at a decent price.
Shellie was excellent to work with. She was very knowledgeable and helpful. The process was super quick and easy.
Great place clean and well run. I recommend them.
Friendly and helpful staff. Never had a problem storing my vehicle and renting a unit.
Paul is so awesome. Fabulous customer service ☺️🤗. Thank you
Paul was very helpful and accomadating.
Straight forward and polite.
Paul was helpful and easy to work with.
Paul was absolutely amazing to work with! He helped us to guide our vehicle in and was very friendly and patient. Thank you Paul!
Worked with Shellie. She was great at explaining everything and making it all hassle free and easy. Seems like a good and secure place to store your stuff, I’m looking forward to moving in! Security and cameras everywhere and very friendly employees!
Nancy is a amazing worker and is always so helpful
I WAS GETTING EVICTED IN OCT. OF 2019 WHEN I MET PAUL AT PUBLIC STORAGE. PAUL GAVE ME REALLY IMPORTANT INFO ON HOW TO MOVE MOST OF MY PERSONAL PROPERTY INTO AN APPROPRIATE SIZE AND AMOUNT OF STORAGE AREA NEEDED. PAUL IS A VERY NICE INTELIGENT MAN WHO UNDERSTANDS STORAGE NEEDS OF PEOPLE. I DIDN'T GET ALL MY PROPERTY OUT BEFORE THE DEAD OWNERS DAUGHTER SLIT MY THROAT AND STOLE ABOUT $ 23,000 OF MY STUFF BUT THANKS TO PAUL I GOT MOST OF MY PROPERTY OUT AND SAVED INTO THE PUBLIC STORAGE GARAGE.